We are looking for an experienced Automation Engineer to join our team in Cincinnati, Ohio. In this role, you will play a key part in optimizing automated systems and processes to ensure efficiency, reliability, and cost-effectiveness. This position requires a candidate with a strong background in control engineering and extensive experience in developing innovative solutions to improve operational performance.<br><br>Responsibilities:<br>• Implement and document updates to automated systems and equipment to enhance performance and maintain consistency.<br>• Collaborate with vendors to support electrical and programming upgrades, ensuring seamless integration.<br>• Take ownership of Wonderware systems and oversee related improvements.<br>• Identify areas of material waste or inefficiencies and develop strategies to reduce operating costs.<br>• Design and evaluate systems, conduct value analyses, and create detailed equipment specifications.<br>• Supervise and manage external engineering consultants and contractors involved in optimization projects.<br>• Develop and implement solutions to address operational losses, including raw material and product rejects.<br>• Adapt quickly to changing priorities and demands in a dynamic work environment.
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. In this role, you will provide outstanding support to customers by handling inquiries, managing orders, and resolving issues with efficiency and attention to detail. This is a Contract to permanent position, offering an excellent opportunity to grow within the transport industry.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer calls, addressing inquiries and concerns with a positive attitude.<br>• Process order entries accurately and efficiently while ensuring customer satisfaction.<br>• Collaborate with team members to resolve customer issues and provide solutions.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Deliver exceptional service by staying informed about company products and policies.<br>• Follow up with customers as needed to ensure their issues are fully resolved.<br>• Handle high call volumes with attention to detail, ensuring all customers feel valued and supported.<br>• Assist in identifying trends in customer feedback to improve overall service quality.<br>• Adhere to company guidelines and standards for customer service excellence.
We are looking for a dedicated Customer Service Representative to join our team in Salt Lake City, Utah. This is a Contract-to-Permanent position, offering an excellent opportunity to showcase your customer service skills in a fast-paced, dynamic environment. The ideal candidate will play a key role in managing high call volumes and ensuring a seamless experience for our clients.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and efficiency, ensuring timely resolution.<br>• Provide exceptional support to clients in both Spanish and English, maintaining a high standard of communication.<br>• Manage high call volumes while maintaining a calm and organized approach.<br>• Resolve customer service issues by identifying solutions and addressing concerns promptly.<br>• Collaborate with team members to ensure consistent service delivery and effective problem-solving.<br>• Document and update customer interactions in the system accurately.<br>• Stay informed about company products and services to provide knowledgeable assistance.<br>• Assist in improving customer satisfaction by actively identifying areas for improvement.<br>• Adhere to company policies and procedures while delivering superior service.<br>• Maintain a positive and empathetic attitude toward customers at all times.
<p>We are looking for a skilled Network Engineer to join our team on a contract basis in Greenville, South Carolina. In this role, you will play a key part in ensuring the reliability and performance of network systems, contributing to the seamless operation of our business. This position requires expertise in network configuration, troubleshooting, and security to support the organization's infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Configure and maintain Cisco routers and networking equipment to ensure optimal network performance.</p><p>• Manage and deploy Palo Alto firewalls, ensuring robust security measures are in place.</p><p>• Implement and troubleshoot Border Gateway Protocol (BGP) configurations to optimize network routing.</p><p>• Set up and maintain IPv6 connections, including Internet Control Message Protocol for IPv6.</p><p>• Perform basic network troubleshooting to resolve connectivity issues and maintain system reliability.</p><p>• Establish and maintain Starlink connections to enhance network infrastructure.</p><p>• Configure and optimize firewall settings to protect the network from potential threats.</p><p>• Collaborate with team members to ensure seamless network hardware and infrastructure integration.</p><p>• Monitor network performance and identify areas for improvement to maintain high operational standards.</p><p>• Document network configurations and processes for future reference and compliance.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in Tulsa, Oklahoma. This is a Contract-to-Permanent position, offering the opportunity to grow within the organization after successful completion of training. In this role, you will provide exceptional service to clients, many of whom require special care, while maintaining accuracy in documentation and communication.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and concerns with empathy and professionalism.<br>• Handle a high volume of paperwork and data entry tasks with precision and attention to detail.<br>• Respond to inbound calls and manage outbound communications as necessary.<br>• Assist clients with disabilities or special needs, ensuring their unique requirements are met.<br>• Maintain accurate and organized records of client interactions and service requests.<br>• Collaborate effectively with team members to ensure seamless service delivery.<br>• Adapt to a hybrid work environment following successful completion of training and conversion, if applicable.<br>• Uphold company standards by maintaining confidentiality and adhering to all policies and guidelines.
<p><strong>Job Description:</strong></p><p>We are seeking a dedicated and enthusiastic <strong>Customer Service Representative</strong> to join our team! In this role, you will be the first point of contact for our customers, delivering outstanding client service and ensuring satisfaction with all inquiries. This is an excellent opportunity for someone with a passion for helping others and strong communication skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound communications (calls, emails, or chats) with professionalism and courtesy.</li><li>Resolve customer questions, concerns, and complaints in a timely and efficient manner.</li><li>Provide accurate information about services, products, billing, and policies.</li><li>Document and track customer interactions in the system for process improvement and compliance purposes.</li><li>Escalate complex or unresolved issues to the appropriate team or supervisor, as necessary.</li><li>Actively participate in training workshops and team meetings to stay updated on new services, policies, or systems.</li></ul>
We are looking for a dedicated Front Desk Coordinator to join our team in Santa Fe Springs, California. This Contract to permanent position requires an individual who thrives in a fast-paced environment and can maintain an organized and welcoming front office. The ideal candidate will possess strong administrative skills and a proactive approach to daily tasks.<br><br>Responsibilities:<br>• Answer and route incoming calls to the appropriate departments or individuals.<br>• Greet visitors warmly and ensure they are directed to the correct locations.<br>• Maintain an organized and detail-oriented appearance at the front desk.<br>• Manage physical filing systems and assist with transitioning documents to digital formats by scanning and organizing files.<br>• Perform accurate data entry tasks into organizational systems, ensuring attention to detail.<br>• Monitor and replenish kitchen supplies, including coffee pods, utensils, and napkins, while ensuring the cleanliness of the kitchen area.<br>• Stock refrigerators in training rooms, conference spaces, and executive offices with beverages.<br>• Open and sort incoming mail, scanning and distributing documents as needed.<br>• Operate postage meters to properly stamp outgoing mail in a timely manner.
<p>Are you passionate about providing excellent customer service? Do you thrive in a fast-paced, dynamic work environment? We’re seeking talented <strong>Customer Service Representatives</strong> to join our team on an ongoing basis!</p><p><br></p><p><strong>Who We’re Looking For:</strong></p><p>As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and delivering exceptional service that leaves a positive impression. Ideal candidates are problem-solvers, effective communicators, and motivated to bring value to every customer interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Track and resolve customer complaints and ensure satisfaction.</li><li>Maintain accurate customer records and document interactions.</li><li>Collaborate with other teams to identify solutions for customer needs.</li><li>Stay informed about company products, services, and procedures.</li></ul><p><br></p>
<p>We are looking for a <u>SPANISH BILINGUAL</u> Consumer Support Specialist position with a focus on outgoing calls to users who are ordering our products to see if those products are working well and talking through anything if not! This position will have some incoming call aspects as well. </p><p><br></p><p><strong>Major Areas of Accountability:</strong></p><p>• Execute high volume of inbound calls to address consumer inquiries</p><p>• Communicate with end-users about intimate health care issues and anatomical functions in a mature and professional manner</p><p>• Maintain a high level of product knowledge, competitive product knowledge and an understanding of market dynamics that may impact our consumers</p><p>• Acquire and demonstrate all necessary subject matter expertise to provide responses to incoming consumer inquiries</p><p>• Knowledgeable regarding internal and external business areas including other manufacturers and suppliers</p><p>• Accurately and thoroughly document each end-user profile and interaction in Coloplast CRM systems according to standard department procedures. Responsible for data quality, including self-auditing.</p><p>• Identifying sales opportunities within the service call and partner with Consumer Sales team</p><p>• Responsible for achieving call and quality targets</p><p>• Conduct reporting as needed or requested </p><p>• Other duties as assigned</p>
<p>The Machine Learning Engineer will be responsible for creating and implementing scalable machine learning models to support our business objectives. You will collaborate with data scientists, engineers, and product teams to build intelligent systems that process large-scale data and provide actionable insights.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and optimize machine learning models and algorithms for real-world applications.</li><li>Build and maintain scalable data pipelines to preprocess, clean, and analyze large datasets.</li><li>Deploy, monitor, and maintain machine learning models in production environments.</li><li>Collaborate with cross-functional teams to understand business requirements and translate them into ML solutions.</li><li>Conduct experiments and performance evaluations to improve model accuracy, efficiency, and scalability.</li><li>Leverage cloud platforms (AWS, Azure, GCP) and tools for model deployment and MLOps.</li><li>Document processes, methodologies, and results for reproducibility and knowledge sharing.</li><li>Stay up-to-date with the latest advancements in AI/ML technologies and incorporate them into projects as needed.</li></ul><p><br></p>
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Plano, Texas. This Contract-to-Permanent position requires exceptional communication skills and the ability to manage customer interactions effectively in a fast-paced environment. If you are detail-oriented and thrive on delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Engage with customers using active listening techniques to understand their needs and address inquiries or concerns promptly.<br>• Redirect or escalate calls to the appropriate team members and collaborate with other departments to resolve customer service issues.<br>• Expand knowledge of company processes and transactions to enhance service delivery and provide support across different teams.<br>• Report any workflow disruptions or service challenges to Customer Care leadership to maintain high service standards.<br>• Ensure compliance with company policies, training guidelines, supervisory instructions, and applicable regulations.<br>• Maintain professionalism and composure while handling challenging situations or ambiguous scenarios.<br>• Assist with data entry and document preparation to support customer service operations.<br>• Provide clear and concise written communications to customers and internal stakeholders.<br>• Strive to deliver solutions that benefit both customers and the organization.
<p>Robert Half is partnering with a growing company seeking a professional and personable Front Desk Coordinator to serve as the first point of contact for clients, visitors, and staff. This role is ideal for someone who excels at organization, communication, and creating a welcoming office environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet clients, visitors, and vendors in a professional and courteous manner.</li><li>Answer and direct incoming calls, emails, and inquiries efficiently.</li><li>Manage appointment scheduling, meeting room bookings, and calendar coordination.</li><li>Assist with administrative tasks, including filing, scanning, and document preparation.</li><li>Maintain a clean and organized reception area and office supplies.</li><li>Support internal teams with ad hoc administrative projects as needed.</li><li>Ensure a positive and professional first impression for all guests and clients.</li></ul><p><br></p>
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a <strong>Bilingual Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul>
We are looking for a dedicated Bilingual Customer Service Representative to join our mission-driven team in San Diego, California. In this Contract-to-Permanent position, you will play a vital role as the first point of contact in our call center, providing compassionate and effective support to individuals seeking assistance. This is an excellent opportunity to make a meaningful impact while growing your career in a supportive and collaborative environment.<br><br>Responsibilities:<br>• Respond to incoming calls and inquiries, offering accurate information, referrals, and assistance based on client needs.<br>• Document all client interactions efficiently and accurately using web-based systems.<br>• Maintain a thorough understanding of available services, resources, and programs to provide effective guidance.<br>• Collaborate with internal teams to address client needs and ensure seamless service delivery.<br>• Deliver exceptional customer service in all communications, upholding the organization’s values and standards.<br>• Utilize web-based systems, chat platforms, and other tools to manage client interactions effectively.<br>• Assist clients with benefit-related inquiries, billing functions, and service navigation.<br>• Support Spanish-speaking clients by providing bilingual communication and translation services.<br>• Monitor and resolve issues using CRM systems and other software tools.<br>• Adapt to various computer programs and applications to streamline processes and enhance service delivery.
<p>The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for providing professional and friendly customer service, managing incoming calls, and performing a variety of administrative tasks to support daily office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and courteous manner.</li><li>Answer, screen, and direct incoming phone calls promptly.</li><li>Manage front desk activities, including receiving and sorting mail and deliveries.</li><li>Maintain the reception area to ensure it is tidy and presentable.</li><li>Schedule and coordinate appointments, meetings, and conference rooms.</li><li>Assist with basic administrative tasks such as data entry, filing, and document preparation.</li><li>Support other departments with clerical duties as needed.</li><li>Uphold confidentiality and handle sensitive information with discretion.</li></ul><p><br></p>
<p>A local non-profit organization in Kearny Mesa is seeking a Bilingual Call Center Representative to join their team. This role is ideal for someone who is passionate about helping people and thrives in a fast-paced, high-volume call center environment. You will be the first point of contact for individuals seeking assistance and resources, making a meaningful impact in the community every day.</p><p>Key Responsibilities:</p><ul><li>Answer a high volume of inbound calls in both English and Spanish, providing compassionate and professional support.</li><li>Listen to callers’ needs and connect them with appropriate services and resources.</li><li>Accurately document all interactions and case details in the CRM system.</li><li>Follow up on inquiries and ensure resolution in a timely manner.</li><li>Maintain a positive and empathetic attitude while handling challenging situations.</li></ul><p><br></p>
<p><strong>Key Responsibilities</strong></p><ul><li>Greet and welcome visitors in a professional and courteous manner.</li><li>Answer, screen, and direct incoming phone calls promptly and accurately.</li><li>Manage the front desk area to ensure it is organized, presentable, and stocked with necessary materials.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Schedule and manage appointments, meetings, and conference room bookings.</li><li>Provide administrative support to various departments as needed, including data entry, filing, and document preparation.</li><li>Assist with onboarding new employees by preparing badges, materials, or welcoming them on their first day.</li><li><br></li></ul><p><br></p>
<p>We are looking for a motivated and customer-focused <strong>Customer Experience Specialist</strong> to provide exceptional support to Independent Operators. In this long-term contract role, you will act as a key resource for resolving business-related issues while fostering trust and collaboration with stakeholders. This position is based in Emeryville, California, and offers an exciting opportunity to contribute to a dynamic and service-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve operator concerns across multiple channels with efficiency and professionalism.</p><p>• Partner with different teams to escalate complex issues and ensure timely resolutions.</p><p>• Provide tailored solutions to operators and follow up to ensure satisfaction.</p><p>• Build and maintain strong relationships with Independent Operators through transparent and responsive communication.</p><p>• Document case resolutions to identify trends and enhance future support processes.</p><p>• Advocate for operator needs by communicating feedback and reporting system bugs.</p><p>• Utilize customer service tools such as <strong>Zendesk </strong>and <strong>ServiceNow </strong>to manage inquiries and track progress.</p><p>• Assist operators with connectivity issues and deliver solutions for technical challenges.</p><p>• Ensure exceptional service delivery while adapting to flexible work schedules, including weekends.</p>
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Sterling, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role isa contract to position working full time.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up-to-date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p>• Utilize MicroSoft Office Suite</p><p><br></p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and courteous manner.</li><li>Answer, screen, and direct incoming phone calls promptly.</li><li>Manage front desk activities, including receiving and sorting mail and deliveries.</li><li>Maintain the reception area to ensure it is tidy and presentable.</li><li>Schedule and coordinate appointments, meetings, and conference rooms.</li><li>Assist with basic administrative tasks such as data entry, filing, and document preparation.</li><li>Support other departments with clerical duties as needed.</li><li>Uphold confidentiality and handle sensitive information with discretion.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and professional Administrative Assistant to join a dynamic team in North Houston. This role offers an excellent opportunity to grow within an organization and transition from a contract-to-hire position. The ideal candidate will demonstrate strong organizational skills and possess a customer-centric attitude to handle diverse front office and administrative responsibilities effectively.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Collect financial paperwork and ensure proper documentation and filing.</li><li>Manage both over-the-phone and face-to-face communication with clients and team members in a professional and courteous manner.</li><li>Oversee front desk duties, including greeting visitors, managing incoming calls, and maintaining a welcoming environment.</li><li>Assist with processing funds and ensuring accurate records for financial transactions.</li></ul>
We are looking for a detail-oriented and proactive Sales Support specialist to join our team on a contract basis in Gardena, California. This role is essential in ensuring the seamless processing of sales orders and providing administrative assistance to the sales team and leadership. The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and excels at fostering clear communication across teams and with clients.<br><br>Responsibilities:<br>• Accurately process and manage sales orders using relevant systems while ensuring all details are verified for accuracy.<br>• Collaborate with operations and logistics teams to coordinate timely order fulfillment and shipping.<br>• Communicate with clients regarding order statuses, providing regular updates and preparing weekly status reports.<br>• Assist in setting up customer portals and reconciling purchase orders with sales orders.<br>• Prepare shipping documents and handle inquiries related to pricing, inventory, and tariffs.<br>• Support the sales leadership by managing their calendar, scheduling meetings, and coordinating travel arrangements.<br>• Generate presentations, reports, and other client-facing documents to support sales activities.<br>• Handle confidential correspondence and assist with expense reporting and budget tracking.<br>• Facilitate onboarding for new sales team members by providing necessary tools and documentation.<br>• Coordinate team meetings and assist with proposals to ensure consistency and professionalism.
We are looking for a Customer Service Representative to join our team in Rosemont, Illinois. In this Contract-to-permanent position, you will play a key role in providing exceptional support to customers, ensuring their needs are met throughout the order lifecycle. This opportunity is ideal for individuals who excel in communication, problem-solving, and delivering outstanding service.<br><br>Responsibilities:<br>• Respond to and direct incoming customer inquiries with professionalism and efficiency.<br>• Accurately input customer orders, ensuring details such as product specifications and pricing are correct.<br>• Track and monitor order progress, providing timely updates to customers as needed.<br>• Address and resolve customer concerns related to order processing, ensuring satisfaction.<br>• Collaborate with internal teams to troubleshoot and resolve issues during the fulfillment process.<br>• Investigate and correct discrepancies in orders to maintain accuracy.<br>• Communicate with customers to update them on issue resolution and order status.<br>• Document recurring issues and suggest improvements to enhance processes.<br>• Deliver exceptional customer service throughout the entire order lifecycle, including the resolution of any challenges.
We are looking for a dedicated and detail-oriented Customer Support Specialist to join our team on a long-term contract basis. Based in Blaine, Minnesota, this role involves managing customer inquiries, overseeing the installation pipeline, and ensuring smooth communication with clients and internal teams. This position requires a high level of independence and problem-solving skills to handle a fast-paced and demanding environment.<br><br>Responsibilities:<br>• Schedule and coordinate installation appointments to ensure timely and efficient job completion.<br>• Monitor and manage the installation pipeline by closing and updating job statuses on a daily basis.<br>• Review and verify pending installations, including product arrivals and labor workbooks, for accuracy.<br>• Organize and maintain installation paperwork to ensure crews are fully prepared for scheduled tasks.<br>• Assign appropriate installation crews based on their skills and qualifications to meet project requirements.<br>• Track and manage inventory orders while providing accurate ETAs to customers and internal stakeholders.<br>• Address and resolve customer concerns to maintain a high level of satisfaction and trust.<br>• Process payments and submit funding for completed jobs to uphold company standards.<br>• Utilize Microsoft Dynamics CRM and other software tools for data entry, communication, and reporting.<br>• Perform additional administrative and operational tasks as assigned to support the team.
<p>Robert Half currently has a few ongoing opportunities for Data Entry clerks in the Woodland Hills, CA area. We are seeking meticulous individuals with an eye for detail and a passion for precision. Are you adept at handling large volumes of data with accuracy and efficiency? If so, we have the perfect opportunity for you. As a detail-oriented Data Entry Clerk your primary responsibility will be to ensure the accurate and efficient input of data into our systems. Your keen eye for detail and commitment to precision will play a crucial role in maintaining the integrity and reliability of our databases. You will be responsible for accurately inputting data from various sources into our database systems while maintaining a high level of precision, conduct regular and thorough data quality checks to identify and rectify discrepancies, organize/manage electronic and paper files, ensuring accessibility and ease of retrieval, collaborate with team members to verify data accuracy and resolve any discrepancies promptly, assist in the preparation of reports by collecting and summarizing impeccably accurate data, uphold the confidentiality and security of sensitive information, and more. For more information & details on how to apply, please call 818-703-8818 today.</p>
