We are looking for a motivated and goal-oriented Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for customers, delivering exceptional service and resolving inquiries efficiently. Your ability to handle inbound and outbound calls with attention to detail and accuracy will be key to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries, providing accurate information and resolutions.<br>• Handle outbound calls to follow up on customer issues or provide additional support.<br>• Accurately process orders and maintain detailed records of customer transactions.<br>• Ensure timely and precise communication across all customer interactions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Address customer complaints with empathy and find effective solutions.<br>• Maintain knowledge of company products and services to assist customers effectively.<br>• Adhere to company policies and procedures while meeting performance targets.<br>• Utilize call center tools and systems to manage and document interactions efficiently.
<p>We are looking for a dedicated Receptionist/Administrative Assistant for a client in Richmond, Virginia. This role focuses on delivering exceptional customer service by fostering proactive communication, building strong client relationships, and creating a hospitality-driven workplace atmosphere. As a key part of the experience program, you will be instrumental in ensuring a seamless and engaging experience for both clients and service partners. This is a contract to hire opportunity!</p><p><br></p><p>Responsibilities:</p><p>• Manage various programs, including access badges for contractors, landlord building access cards, lost and found services, luggage storage, and quarterly inspections for art and meeting spaces.</p><p>• Collaborate with the conference services team and administrative staff to organize and support site events.</p><p>• Address and escalate issues related to building services such as janitorial, mailroom, facilities, copier services, parking, badging, and conference rooms by submitting work orders through appropriate channels.</p><p>• Foster teamwork and cooperation with other service lines to ensure smooth operations.</p><p>• Contribute to projects and initiatives aimed at enhancing employee engagement, boosting productivity, reducing costs, mitigating risks, and creating value for the client.</p><p>• Perform additional responsibilities and tasks as assigned to support overall service delivery.</p>
<p>We are looking for a skilled Customer Service Representative II to join our team in Houston, TX. In this long-term contract position, you will play a vital role in ensuring smooth logistical operations, providing exceptional support to customers, and collaborating with various departments to meet organizational goals. This role requires a proactive approach to problem-solving and a commitment to delivering high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.</p><p>• Manage logistics tasks including coordination with suppliers and validation of operational plans.</p><p>• Support billing and revenue accounting processes to ensure accuracy and compliance with policies.</p><p>• Assist in onboarding procedures for new team members and contingent workforce.</p><p>• Collaborate with business units to implement risk management strategies and ensure adherence to procedures.</p><p>• Handle public relations tasks to maintain a positive company image and relationships with stakeholders.</p><p>• Monitor and adapt to changes in utilities, NIS, and Nerc standards to maintain compliance.</p><p>• Participate in QA management to uphold quality standards across operations.</p><p>• Utilize decision-making skills to address challenges and implement effective solutions.</p><p>• Ensure courteous communication and maintain professionalism in all customer interactions.</p>
<p>We are looking for a Referral Coordinator to join our clients team in Portland, Oregon. This is a contract position is ideal for someone who thrives in a healthcare administrative role and is passionate about providing exceptional customer service. The successful candidate will play a key role in coordinating patient referrals, ensuring seamless communication between providers, and assisting with scheduling and registration processes.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the referral process by coordinating communication between patients, healthcare providers, and specialists.</p><p>• Schedule appointments for referred patients, ensuring accuracy and timeliness.</p><p>• Register patients into the system and verify their information to maintain accurate records.</p><p>• Provide outstanding customer service by addressing patient inquiries and resolving issues promptly.</p><p>• Utilize Epic EMR and Google Suite tools to manage and document referral activities efficiently.</p><p>• Work collaboratively with medical staff to enhance the referral experience for patients.</p><p>• Monitor referral statuses and follow up as needed to ensure timely care delivery.</p><p>• Maintain confidentiality and comply with healthcare regulations when handling patient information.</p><p>• Identify opportunities to streamline referral processes and implement improvements.</p>
<p>Our company is seeking energized <strong>Call Center Representatives</strong> to provide outstanding customer service in a professional, on-site environment. This role requires strong verbal communication, problem-solving, and conflict resolution capabilities. Successful candidates will assist customers with inquiries, issues, and represent the company’s values in each interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming customer calls and assist with inquiries regarding services or accounts.</li><li>Provide resolutions to issues quickly and accurately, escalating complex challenges appropriately.</li><li>Document customer information and call details into the company CRM system.</li><li>Meet or exceed performance metrics, including response time, call quality, and customer satisfaction.</li><li>Stay updated on company policies, procedures, and service offerings.</li></ul>
<p>We are looking for a meticulous Data Entry Clerk to join our team, based in San Francisco, California. The role will primarily involve analyzing and processing large amounts of data, with a focus on security-related information. This is a remote position, so applicants can be based anywhere, although they should be prepared to work within the Pacific Standard Time zone.</p><p><br></p><p>Responsibilities:</p><p>• Analyzing and processing large volumes of data accurately and efficiently</p><p>• Performing critical thinking tasks to understand the objective of the data and ensure the accuracy of entries</p><p>• Communicating effectively with team members and superiors, especially when needing assistance</p><p>• Utilizing strong English skills to comprehend and respond to complex data-related questions</p><p>• Demonstrating a high level of reading proficiency to manage high volumes of reading, reviewing, and data entry tasks</p><p>• Displaying strong analytical skills to review and analyze data on intake</p><p>• Maintaining a consistent work schedule for tracking purposes</p><p>• Adapting to repetitive work involving a high volume of reading, reviewing, and data processing.</p><p><br></p><p><br></p>
<p>Our client is seeking a compassionate and detail-oriented Customer Service Representative to join our team. In this role, you will serve as the main point of contact for our donors, volunteers, and beneficiaries, ensuring their questions and concerns are addressed promptly and professionally. The ideal candidate is passionate about delivering exceptional service and supporting the mission-driven work of our organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the primary contact for incoming calls, emails, and inquiries from donors, volunteers, beneficiaries, and stakeholders </li><li>Resolve issues related to donations, program eligibility, volunteer opportunities, and general questions in a timely manner.</li><li>Provide detailed and accurate information about organizational services, programs, and initiatives.</li><li>Assist with data entry and recordkeeping to maintain accurate donor and beneficiary profiles.</li><li>Collaborate with internal teams to resolve escalations and improve customer experience processes.</li><li>Foster strong relationships with donors and volunteers to encourage continued engagement and support.</li><li>Support fundraising campaigns and outreach initiatives by responding to inquiries and providing resources to interested parties.</li><li>Identify and communicate service trends and client concerns to leadership for continuous improvement.</li></ul>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Waltham, Massachusetts. In this role, you will serve as the first point of contact for visitors and employees, ensuring smooth daily operations and maintaining a welcoming office environment. This position requires strong administrative skills and a proactive approach to handling various office tasks.<br><br>Responsibilities:<br>• Welcome visitors and employees with a courteous demeanor and assist with issuing badges.<br>• Coordinate lunch orders and maintain the organization of common areas, including stocking refrigerators.<br>• Address building-related issues and liaise with facility management as needed.<br>• Operate a multi-line phone system to manage inbound calls efficiently.<br>• Utilize mobile applications to manage door access and other office systems.<br>• Ensure the office remains well-organized and stocked with necessary supplies.<br>• Provide general administrative support to team members as required.
<p>Robert Half has a new direct-hire opportunity for a Sales Support Specialist for a growing construction company in Beltsville, MD. Construction industry experience is highly preferred. If interested, please consider applying to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Sales Support Specialist will work closely with the sales team to streamline operations, assist with client communications, prepare proposals, and ensure customer satisfaction throughout the sales process. This role is ideal for someone who is organized, customer-focused, and eager to grow within a dynamic company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team</li><li>Prepare and track proposals, contracts, bids, and presentations</li><li>Communicate with clients regarding project status, documentation, and scheduling updates</li><li>Maintain and update CRM systems, ensuring accurate customer and project information</li><li>Assist in coordinating meetings, site visits, and follow-ups</li><li>Work with internal teams (estimating, project management, procurement) to gather required information for bids and proposals</li><li>Ensure timely delivery of sales documents and responses to client inquiries</li><li>Monitor and track sales metrics and generate regular performance reports</li><li>Support the onboarding process for new clients</li><li>Maintain an organized digital filing system for sales and customer documentation</li></ul><p><br></p>
<p>Join a well-established, independent wealth management firm with a long-standing reputation for delivering personalized investment strategies to high-net-worth individuals, families, and institutions. Our client is seeking a Client Service Associate to support a dynamic Private Wealth Advisory team. This is an excellent opportunity for a motivated, detail-oriented professional looking to grow within the private wealth management space. You’ll be working directly with high-net-worth clients and gain hands-on exposure to multiple areas of the business—from onboarding and account servicing to client communications and marketing support.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Manage new client onboarding and account setup</p><p>· Handle day-to-day service requests (wires, transfers, maintenance)</p><p>· Support relationship management for select clients</p><p>· Liaise with attorneys, accountants, and custodians</p><p>· Prepare client communications and quarterly reports</p><p>· Assist in marketing efforts: update materials, create presentations, and support email campaigns</p><p>· Participate in developing better client communications and social media initiatives</p><p><br></p><p>For immediate consideration for this position please email Alex.Muzaurieta@roberthalf.</p>
We are looking for an organized and approachable Receptionist to join our team on a contract basis in Tucson, Arizona. In this role, you will serve as the first point of contact, ensuring smooth communication and providing exceptional customer service to clients and visitors. This position requires attention to detail, excellent organizational skills, and the ability to multitask effectively.<br><br>Responsibilities:<br>• Manage a multi-line phone system, ensuring all calls are answered promptly and routed appropriately.<br>• Greet visitors and clients with a friendly and welcoming attitude, addressing their needs or directing them to the appropriate personnel.<br>• Maintain accurate records by performing data entry tasks and updating information as required.<br>• Coordinate and schedule appointments, ensuring efficient use of time and resources.<br>• Handle email correspondence, responding promptly and courteously to inquiries.<br>• Organize and maintain files, ensuring documents are easily accessible and up-to-date.<br>• Assist with administrative tasks to support the operations team as needed.<br>• Utilize Microsoft Outlook for scheduling, communication, and task management.<br>• Foster a positive and collaborative environment through effective interpersonal communication.<br>• Ensure the reception area remains tidy and presentable at all times.
<p>We are looking for a detail-oriented and welcoming Receptionist to join our team in Dublin, California. This is a long-term contract position where you will play a vital role in creating a positive first impression for visitors and ensuring smooth office operations. The ideal candidate will excel in customer service, have strong organizational skills, and thrive in a fast-paced environment.</p><p><br></p><p>Receptionist Responsibilities Include:</p><p>• Provide exceptional customer service to all visitors, clients, and colleagues, ensuring a positive and detail-oriented experience.</p><p>• Greet and assist guests, connecting them with their designated host.</p><p>• Handle incoming calls efficiently and courteously, directing them to the appropriate contacts.</p><p>• Manage the ordering and stocking of office supplies to maintain adequate inventory levels.</p><p>• Support mail and scanning operations as needed to ensure timely and accurate processing.</p><p>• Oversee the visitor management process, including guest check-in and issuing security access badges.</p><p>• Assist with administrative tasks such as preparing documents, printing, photocopying, and scanning.</p><p>• Coordinate on-site meetings and events by reserving conference rooms and arranging catering services.</p><p>• Collaborate with team members to achieve the goals of the Workplace Services department.</p><p><br></p><p>If you are interested in this Receptionist position, apply today!</p>
<p>We are seeking a reliable and professional Receptionist to join our team on a contract basis in Oshkosh, Wisconsin. This role plays a vital part in ensuring the efficiency of our daily operations by delivering top-notch front desk support and administrative assistance. If you excel in a dynamic environment and enjoy working with both clients and team members, we’d love to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients warmly, creating a positive and professional first impression.</li><li>Schedule, confirm, and manage appointments with attention to detail.</li><li>Keep the reception area tidy, organized, and welcoming.</li><li>Perform general administrative tasks such as filing, data entry, and preparing documents.</li><li>Coordinate calendars and assist with scheduling for financial advisors.</li><li>Handle confidential and sensitive information with the utmost discretion.</li><li>Oversee office supplies, monitor inventory, and ensure timely restocking.</li><li>Manage incoming and outgoing mail, including retrieval and drop-off as needed.</li><li>Organize and manage client events, including sending cards and gifts for special occasions.</li><li>Provide support to advisors with client-related tasks and assist with generating reports as needed.</li></ul>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p>Ideal candidate will bring 2+ years of experience in a similar role, FINRA Series 7 and ideally Series 66 (63/65).</p><p>Please reach out to Thatiane Abrantes for more details. Thank you!</p>
We are looking for a highly skilled Cost Accountant to join our team on a contract basis in St. Helena, California. This role involves managing and analyzing inventory costs, preparing reconciliations, and ensuring accurate financial reporting. The ideal candidate will bring expertise in cost accounting, a detail-oriented mindset, and a collaborative approach to support the company's financial operations.<br><br>Responsibilities:<br>• Perform general ledger tasks, including recording accounting transactions and analyzing balance sheet accounts.<br>• Prepare month-end inventory reconciliations for dry goods, finished goods, bulk wine, grapes, and barrels across all facilities.<br>• Track storage costs for bulk wine and reconcile these costs with contracts.<br>• Analyze and report wine cost variances, providing insights to management and supporting annual budget development.<br>• Maintain accurate inventory reporting by reconciling monthly physical inventory counts for wine and non-wine items.<br>• Cost finished goods on a monthly basis and review packaging component costs, proposing adjustments where necessary.<br>• Prepare and post journal entries related to inventory accounts and document detailed activity analyses.<br>• Oversee the setup of part numbers and bills of materials for inventory items.<br>• Provide analytical support and financial reporting to the Controller and other internal stakeholders.<br>• Update and maintain retail pricing tables and historical wine records as required.
<p>We are looking for an organized and detail-oriented Receptionist to join our well-established firm and collegial team in either our East Bay or Peninsula location. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient administrative support. If you have strong interpersonal skills and a knack for multitasking, we encourage you to apply. This is a hybrid position with excellent benefits and stellar long term growth opportunities! </p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, providing a welcoming and organized environment.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle email correspondence promptly and professionally, ensuring clear communication.</p><p>• Perform accurate data entry tasks to maintain updated records and databases.</p><p>• Schedule appointments and manage calendars to ensure efficient time management.</p><p>• Organize and maintain files for easy access and retrieval of important information.</p><p>• Coordinate with team members to support daily office operations.</p><p>• Utilize Microsoft Word, Excel, and Outlook to prepare documents and manage communications.</p><p>• Assist in general office tasks to ensure smooth workflow and productivity.</p><p>• Provide exceptional customer service to address inquiries and resolve issues.</p>
We are looking for a dedicated Receptionist to join our team in Katy, Texas. This long-term contract position requires an individual who is skilled at managing administrative tasks, answering multi-line phone systems, and providing excellent service to residents and vendors. The ideal candidate will thrive in a dynamic and collaborative environment while maintaining a focus on delivering high-quality work.<br><br>Responsibilities:<br>• Greet visitors and residents in a friendly and attentive manner while ensuring proper visitor protocols.<br>• Answer and manage inbound calls using a multi-line phone system, providing accurate information and routing calls appropriately.<br>• Support management staff with planning and executing community events, meetings, and amenity center operations.<br>• Maintain organized records and documentation to ensure efficient office operations.<br>• Assist residents with inquiries regarding governing documents and community policies.<br>• Liaise with vendors and contractors to coordinate services and communicate necessary information.<br>• Perform general administrative duties, including data entry, filing, and correspondence.<br>• Collaborate with team members to ensure smooth daily operations and handle urgent tasks effectively.<br>• Uphold a welcoming and lively office atmosphere while prioritizing tasks and deadlines.
Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
<p>We are looking for a dedicated Customer Service Representative to join a team on a contract basis in Beaverton, Oregon. In this role, you will play a crucial part in fostering relationships with business partners, ensuring smooth coordination, and delivering excellent service. If you have strong communication skills and a proactive mindset, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Make outbound calls to various business owners to secure necessary approvals and build partnerships.</p><p>• Evaluate and qualify potential business relationships to ensure alignment with organizational goals.</p><p>• Maintain and update the database with accurate and organized information about partnerships.</p><p>• Provide administrative support to the project coordinator, including handling additional tasks as needed.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p><p>• Address inbound customer inquiries with professionalism and efficiency.</p><p>• Utilize Microsoft Office Suite tools to prepare documents, track progress, and manage data.</p><p>• Ensure timely follow-ups and maintain clear communication with stakeholders.</p>
We are looking for a dedicated Customer Service Representative to join our team in Cary, North Carolina. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction through effective communication and problem-solving. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries promptly and professionally, offering solutions and support.<br>• Process orders with precision and efficiency, ensuring accuracy in data entry.<br>• Handle both inbound and outbound calls to address customer needs and provide relevant information.<br>• Build strong relationships with customers through consultative communication and understanding their requirements.<br>• Collaborate with internal teams to resolve issues and improve overall customer experience.<br>• Maintain detailed and accurate records of customer interactions and transactions.<br>• Identify opportunities to upsell or cross-sell products and services based on customer needs.<br>• Meet or exceed performance metrics, including call response times and customer satisfaction ratings.<br>• Stay updated on company policies, product offerings, and industry trends to provide informed assistance.
<p>We are looking for a personable and organized Receptionist to join our team in Fishers, Indiana. This is a long-term contract position, offering an excellent opportunity for someone who thrives in a detail-oriented and welcoming environment. The ideal candidate will bring a positive attitude and a commitment to providing excellent service to clients and staff.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors, ensuring they feel welcomed and directed to the appropriate staff or location.</p><p>• Answer and manage calls on a multi-line phone system, providing accurate information and transferring calls as needed.</p><p>• Maintain and restock office supplies, ensuring seamless day-to-day operations.</p><p>• Place orders for office supplies and coordinate delivery schedules.</p><p>• Perform general office tasks such as filing, data entry, and organizing documents.</p><p>• Support staff with administrative needs, helping maintain a productive work environment.</p><p>• Ensure the reception area remains clean, organized, and presentable at all times.</p><p>• Handle inbound calls, addressing inquiries with efficiency and professionalism.</p><p>• Collaborate with team members to maintain smooth communication and workflow processes.</p>
<p><strong>We are looking for a professional and customer-focused Bilingual Receptionist (Spanish/English) to join our team in North Miami, Florida. In this long-term contract position, you will be the first point of contact for visitors, clients, and employees, ensuring a welcoming and professional office environment. Your strong communication skills, bilingual fluency, and organizational ability will play a key role in supporting daily office operations.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and staff in both English and Spanish, ensuring a positive first impression.</li><li>Answer and direct incoming calls, emails, and messages promptly and professionally.</li><li>Manage appointment scheduling, conference room bookings, and office calendars.</li><li>Provide translation support for Spanish-speaking clients and staff as needed.</li><li>Maintain a clean and organized reception area, ensuring a welcoming environment.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Assist with data entry, filing, and preparation of office documents.</li><li><br></li></ul><p><br></p>
We are looking for a dedicated Client Service Coordinator - Associate to join our team on a contract basis in Midvale, Utah. This role involves providing exceptional administrative and customer service support while ensuring smooth day-to-day operations. As part of this position, you will play a vital role in coordinating meetings, managing communications, and maintaining organizational efficiency.<br><br>Responsibilities:<br>• Handle inbound calls professionally and assist customers with inquiries.<br>• Schedule appointments and organize meetings to support team operations.<br>• Perform receptionist duties, including welcoming guests and managing front desk activities.<br>• Maintain accurate records and file documents systematically.<br>• Distribute incoming mail and manage supply inventory effectively.<br>• Coordinate conference calls and prepare presentations as needed.<br>• Support financial activities by performing ad hoc tasks and ensuring accuracy.<br>• Lead special projects and contribute to organizational initiatives.<br>• Assist in maintaining communication channels and fostering collaboration within the team.
<p><strong>We are looking for a dedicated Customer Service Representative to join our team in North Miami Beach, Florida. In this Contract-to-Permanent position, you will play a key role in supporting our customers, ensuring smooth day-to-day operations, and maintaining accurate records. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and has strong organizational and communication skills.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p> • Serve as the main point of contact for customers, providing timely and professional support via phone, email, and in person.</p><p> • Manage and track customer orders, ensuring accuracy from placement to delivery.</p><p> • Maintain up-to-date records and documentation in internal systems and spreadsheets.</p><p> • Resolve customer inquiries and issues promptly, escalating concerns as necessary.</p><p> • Collaborate with internal departments to ensure customer needs are met efficiently.</p><p> • Utilize Microsoft Office tools to prepare reports, track performance, and analyze trends.</p><p> • Assist with billing or account-related questions by reviewing and verifying documentation.</p><p> • Ensure compliance with company policies while maintaining a high level of accuracy and attention to detail.</p><p> • Identify opportunities to improve customer satisfaction and streamline service processes.</p><p> • Perform additional administrative or support duties as needed to assist the customer service and operations teams.</p>
We are looking for a detail-oriented Data Entry Clerk to join our team in Mt Laurel, New Jersey. This is a long-term contract position, offering a hybrid work arrangement after initial training. The ideal candidate will play a key role in ensuring the accuracy and formatting of client data files.<br><br>Responsibilities:<br>• Review and process client files in various formats, ensuring they conform to the designated template.<br>• Identify and resolve discrepancies, such as missing fields, excessive or insufficient characters, and duplicate records.<br>• Verify physical addresses to ensure they meet specified criteria.<br>• Perform data scrubbing tasks to maintain high-quality records.<br>• Assist with household mail merges and ensure seamless integration.<br>• Support the creation and management of bump files.<br>• Collaborate with the team to maintain consistent data standards.<br>• Utilize advanced Excel skills for data manipulation and reporting.<br>• Ensure all files are reviewed thoroughly for accuracy and completeness.
