<p>Robert Half is seeking hybrid Inside Sales Specialist for a large healthcare client. This is a primarily remote position, with the Inside Sales Specialist being responsible for inbound customer support through enrollment and health plan processes. Based around Omaha, NE, this is a contract opportunity with the possibility for extension or conversion. This role also has the opportunity for a shift-differential for candidates open to later hours. Apply to become an Inside Sales Specialist today!</p><p><br></p><ul><li>Respond to inbound customer calls seeking information and enrollment assistance.</li><li>Determine the nature of the customer inquiry and take down intake information. </li><li>Educate and guide Medicare prospects and members through the sales process to help identify the best plan options for their needs.</li><li>Direct the candidate call to the appropriate team members to complete customer enrollment. </li><li>Build and maintain positive relationships with prospects, members, and broker partners.</li><li>Ensure all sales activities comply with health plan, Medicare, and regulatory requirements.</li><li>Accurately document customer interactions, sales activities, and enrollment information.</li><li>Provide professional, solution-focused support to address questions and resolve issues.</li></ul><p>Training hours are 8:00am - 4:30pm CST.</p><p>Business hours are 8am - 8:00pm, with a priority for 11:30am-8pm shifts. </p><p><br></p>
<p>We are looking for a licensed (Active Insurance License) Inside Sales Specialist to support insurance-related sales activities from our location. This Long-term Contract opportunity is ideal for someone who combines strong customer engagement skills with a disciplined approach to documentation, compliance, and performance goals. The position focuses on handling inbound and outbound outreach, guiding prospective Medicare members through plan options, and delivering a detail-focused experience in a contact center environment.</p><p><br></p><p>Mostly remote but must be available to go in as needed for meetings.</p><p><br></p><p>Responsibilities:</p><p>• Engage with prospective and existing customers through inbound and outbound calls to explain health insurance and Medicare-related plan options.</p><p>• Maintain accurate records of conversations, enrollment activity, and follow-up actions within designated systems and documentation tools.</p><p>• Support sales objectives by identifying customer needs, presenting suitable solutions, and helping move opportunities through the sales process.</p><p>• Ensure all interactions align with licensing standards, compliance requirements, and internal quality expectations.</p><p>• Contribute to reporting efforts by tracking activity levels, results, and key performance metrics for leadership review.</p><p>• Collaborate with team members, trainers, and support staff to strengthen service quality and improve sales effectiveness.</p><p>• Assist customers with questions related to coverage, benefits, and enrollment processes while providing clear written and verbal communication.</p><p>• Participate in ongoing training to stay current on product updates, regulatory guidelines, and contact center procedures.</p>