We are looking for a detail-oriented and personable Receptionist to join our team in Midland, Texas. This is a Contract to permanent position, offering the opportunity to transition into a permanent role based on performance. The ideal candidate will create a welcoming environment for visitors and ensure smooth administrative operations with attention to detail and confidentiality.<br><br>Responsibilities:<br>• Welcome guests and visitors, maintaining a friendly and detail-oriented atmosphere.<br>• Manage physical and electronic filing systems, ensuring documents are organized and easily accessible.<br>• Answer and direct calls using a multi-line phone system efficiently.<br>• Provide general administrative support, including scheduling and correspondence.<br>• Handle sensitive information with discretion and confidentiality.<br>• Maintain an appearance suitable for front-desk interactions and demonstrate attention to detail.<br>• Collaborate with team members to ensure smooth daily operations.<br>• Monitor office supplies and assist in procurement as needed.<br>• Address inquiries from visitors and employees promptly and courteously.
<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p>
<p>The Client Service Specialist supports HOA Property Management clients by delivering high-quality banking and payment-related service. This role is critical to client satisfaction and retention, providing front-line support for account inquiries, transactions, research, and basic technical assistance within a fast-paced, deadline-driven environment.</p><p>Key Responsibilities</p><ul><li>Provide front-line client support via inbound phone calls</li><li>Assist HOA Property Management clients with payment and depository research, statements, and account inquiries</li><li>Process monetary transactions and account maintenance accurately and timely</li><li>Provide website navigation assistance and low-level technical support for proprietary HOA platforms</li><li>Resolve client disputes using sound judgment and knowledge of banking policies</li><li>Meet established service level agreements (SLAs) and manage time-sensitive requests, including fraud intake</li><li>Maintain strong knowledge of banking products, services, and internal procedures</li><li>Communicate clearly and professionally with clients and internal teams</li><li>Follow all applicable policies, procedures, and regulatory requirements</li></ul><p><br></p>
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
We are looking for a dedicated Medical Customer Service Representative to join our team on a long-term contract basis in Roseville, California. In this role, you will play a vital part in supporting patients and medical staff by delivering excellent customer service and ensuring smooth administrative operations. This position offers an opportunity to work in a fast-paced healthcare environment while building relationships and enhancing patient experiences.<br><br>Responsibilities:<br>• Handle incoming calls and inquiries from patients, providing accurate information and assistance about appointments, billing, and other services.<br>• Schedule patient appointments efficiently while adhering to clinic protocols and availability.<br>• Verify medical insurance information to ensure accurate billing and seamless patient care.<br>• Maintain and update patient medical charts and records in the electronic practice management system.<br>• Conduct reminder calls to patients regarding upcoming appointments or necessary follow-ups.<br>• Collaborate with medical staff to address patient concerns and improve clinic workflow.<br>• Utilize medical terminology to effectively communicate with patients and healthcare professionals.<br>• Operate standard office equipment and computer software to complete daily administrative tasks.<br>• Deliver exceptional customer service by addressing patient needs promptly and professionally.<br>• Support the supervisor and other team members in maintaining clinic efficiency and resource management.
<p>We are looking for a detail-oriented and organized Receptionist to join our team in Metairie, Louisiana. This short-term contract-to-permanent position offers an excellent opportunity to showcase your administrative and customer service skills in a dynamic showroom environment. The role requires a proactive individual who can manage front desk operations efficiently while providing exceptional support to clients and team members.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact for visitors and clients, ensuring a welcoming and detail-oriented environment.</p><p>• Answer incoming phone calls promptly and direct them to the appropriate departments or individuals.</p><p>• Perform accurate data entry tasks to maintain and update records.</p><p>• Provide outstanding customer service by addressing inquiries and resolving issues effectively.</p><p>• Manage daily administrative tasks, including scheduling and correspondence.</p><p>• Organize and maintain the reception area to ensure a clean and functional workspace.</p><p>• Assist with showroom operations, including facilitating client interactions and supporting sales staff.</p><p>• Utilize Microsoft Word and other tools to create and manage documents as needed.</p><p>• Support additional tasks such as shipping coordination or assisting with inventory, depending on business needs.</p><p>• Collaborate with team members to ensure smooth operations and address any challenges proactively.</p>
<p><strong>Job Description:</strong></p><p> Robert Half is partnering with a reputable tax firm to identify a professional and customer-focused Receptionist to provide front office support during the busy tax season. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and can help ensure smooth day-to-day office operations during peak periods.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls promptly and accurately</li><li>Schedule, confirm, and manage client appointments for tax preparers</li><li>Assist with client intake, including collecting documentation and verifying required forms</li><li>Maintain front desk organization and ensure a clean, professional office environment</li><li>Support administrative tasks such as data entry, scanning, copying, and filing</li><li>Coordinate mail, document drop-offs, and pickups</li><li>Communicate effectively with tax staff regarding client arrivals and scheduling updates</li><li>Maintain confidentiality of sensitive client and financial information at all times</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
<p>Our client in Forest Hills is looking for a new hire in our import department. We are looking to hire either an entry level person with a good attitude and high aptitude for a contract to hire opportunity. Hours are 8am-5pm or 7am-4pm (40 hours per week.) Experience from a freight forwarding company is a plus. Pay: $20-22+</p><p><br></p><p>The job responsibilities will be as follows</p><p>- Checking external documents for accuracy </p><p>- Tracking and updating container locations</p><p>- Communicating with truckers and warehouses to coordinate container movement and unloading</p><p>- Communicating with shipping lines to solve problems and work on new shipping contracts</p><p>- Working with customs brokers </p><p>- Like all of our jobs here these are main duties but tasks will be changed and added as needed. </p><p><br></p>
<p>Robert Half is seeking a detail-oriented and motivated Data Entry Clerk to join our team. In this role, you will be responsible for accurately entering, updating, and maintaining various types of data in company databases and systems. The ideal candidate has a keen eye for detail, excellent organizational skills, and is comfortable working in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter and update information in databases and spreadsheets.</li><li>Review data for accuracy and completeness, and make corrections as needed.</li><li>Maintain data confidentiality and comply with company policies.</li><li>Organize and file electronic and physical documents.</li><li>Assist with data cleanup, verification, and other administrative tasks as assigned.</li><li>Communicate effectively with team members to resolve discrepancies and ensure data integrity.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract role, you will play a vital part in ensuring smooth scheduling processes and delivering exceptional support to our participants and their families. This position involves managing scheduling operations, maintaining accurate records, and providing prompt responses to inquiries while upholding the highest standards of attention to detail.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BI) to participants based on location, skills, and other match criteria, ensuring compliance with program and policy requirements.<br>• Collaborate with participants, families, and the clinical team to develop schedules that meet individual needs.<br>• Utilize a computer-based system to maintain precise scheduling records, update schedules daily, and confirm changes with assigned staff.<br>• Address high volumes of scheduling requests and changes, maintaining courteous and detail-oriented communication with associates, participants, and their families.<br>• Monitor attendance and participant assignments to identify rescheduling and coverage needs, taking necessary actions to ensure smooth operations.<br>• Notify relevant parties of scheduling changes promptly and escalate concerns to supervisors or management as needed.<br>• Generate and submit accurate service reports for billing and payroll purposes, identifying contract gaps and implementing solutions to ensure compliance.<br>• Coordinate with Payroll, Billing, and Human Resources to verify payment accuracy and employment status for Behavior Interventionists.<br>• Attend staff meetings, trainings, and other scheduled events, and assist in training new team members as required.
We are looking for a detail-oriented Data Entry Clerk to join our team in Willow Grove, Pennsylvania. This is a long-term contract position that offers an excellent opportunity for individuals who thrive in a structured environment and excel at maintaining accuracy in data management. The role requires working onsite and is ideal for someone with prior experience in data entry and a commitment to maintaining high levels of confidentiality.<br><br>Responsibilities:<br>• Input and update data accurately into various databases, spreadsheets, and management systems.<br>• Review and correct any errors or discrepancies to ensure data integrity.<br>• Organize and maintain both digital and physical documents for easy accessibility.<br>• Conduct routine checks to identify and resolve inconsistencies within the data.<br>• Collaborate with colleagues to complete data entry tasks efficiently and on schedule.<br>• Adhere to established procedures and standards for accurate data handling.<br>• Safeguard sensitive information by maintaining strict confidentiality and security protocols.
<p>We are looking for a dedicated and detail-oriented Data Entry Clerk to join our team on a long-term contract basis in Charleston, South Carolina. This role involves data entry and requires a strong ability to multitask, think critically, and maintain accuracy in a fast-paced environment. If you are passionate about organization, quick typing, and excel in handling spreadsheets, this position offers a great opportunity for growth.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate and efficient data entry tasks to ensure the integrity of records.</p><p>• Work on-site Tuesday through Saturday, with the potential for a hybrid schedule after completing training.</p><p>• Handle tasks during a shift scheduled between 12 PM and 9 PM, with flexibility for later start times.</p><p>• Utilize Microsoft Excel and other spreadsheet tools to manage and analyze data.</p><p>• Demonstrate critical thinking skills to solve problems and enhance workflow processes.</p><p>• Maintain a positive attitude while multitasking and managing competing priorities.</p><p>• Ensure compliance with data management standards and protocols.</p><p>• Provide proof of typing proficiency to meet performance expectations.</p><p>• Collaborate with team members to ensure seamless operations and effective communication.</p>
<p>We are looking for a motivated Customer Service Representative to join our team in New Orleans, Louisiana. This short-term contract to permanent position is an excellent opportunity to contribute to a dynamic environment within the Real Estate & Property industry. The role requires strong organizational skills, attention to detail, and a commitment to delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Process incoming and outgoing mail with accuracy and efficiency, including scanning, sorting, and verifying critical items for monthly reporting.</p><p>• Deliver inter-office mail, certified mail, and express packages while ensuring confidentiality and obtaining necessary signatures.</p><p>• Maintain organization within the mail services area by properly storing items and keeping the workspace tidy at the end of each day.</p><p>• Utilize Outlook and other tools to research and resolve issues with unidentified mail.</p><p>• Operate courier service systems and handle parcels using equipment such as postage machines and mini-iPads.</p><p>• Monitor and expand mail service capabilities under the guidance of supervisors and lead clerks.</p><p>• Follow company safety protocols to maintain a secure working environment.</p><p>• Collaborate with team members to meet project deadlines and ensure timely completion of departmental tasks.</p><p>• Support conference room setups by arranging furniture, connecting power cables, and maintaining necessary supplies.</p><p>• Sort, prepare, and mail payroll documents as required.</p>
We are looking for a detail-oriented and reliable Receptionist to join our team on a contract basis in San Diego, California. This position involves supporting a small office environment, ensuring smooth front desk operations, and providing excellent service to both internal staff and external visitors. The ideal candidate will bring extensive experience and a detail-oriented demeanor, aligning well with the needs of the workplace and clientele.<br><br>Responsibilities:<br>• Greet visitors and staff in a detail-oriented and welcoming manner, ensuring a positive first impression.<br>• Manage a multi-line phone system, including answering and directing inbound calls promptly and accurately.<br>• Perform administrative tasks such as scheduling, organizing documents, and assisting with office operations.<br>• Maintain the reception area to ensure it is clean, organized, and presentable.<br>• Handle inquiries and provide information to callers and visitors as needed.<br>• Work collaboratively with the small team to support daily operations.<br>• Utilize platforms such as Salesforce for tracking and administrative purposes.<br>• Ensure adherence to business casual dress code, maintaining a detail-oriented appearance.<br>• Assist with other general office duties as required during the contract period.
We are looking for an experienced Receptionist to join our team on a contract basis in Milwaukee, Wisconsin. This role requires someone who is detail oriented, can offer exceptional administrative support, streamline day-to-day operations, and ensure a welcoming environment for visitors and staff alike. The ideal candidate will possess strong organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Welcome and direct visitors to the appropriate personnel or location.<br>• Manage incoming and outgoing packages through courier services.<br>• Maintain accurate visitor logs and call records while ensuring security passes and badges are issued appropriately.<br>• Coordinate the scheduling and equipment needs for the boardroom.<br>• Perform a variety of administrative tasks, including typing, filing, photocopying, binding documents, and preparing mailers.
A highly regarded organization in Bristol PA is seeking a Customer Service Representative for a job opportunity. This position is on-site, Monday through Friday, 9am-5:30pm and will start immediately. This assignment will run for 2 months with a likely extension. There may be an opportunity to become an FTE for the right candidate. <br><br>Key Responsibilities:<br>Provide Exceptional Customer Service: Address customer inquiries promptly and professionally through telephone and email communications. Areas of assistance include order processing, returns, delivery updates, billing inquiries, and account information updates.<br><br>Problem Resolution: Effectively resolve customer concerns, identify trends, and share insights or feedback with the management team to ensure service improvements.<br><br>Administrative Tasks: Maintain accurate records, complete system updates, and manage required paperwork efficiently and with attention to detail.<br>Continuous Learning: Stay updated on product knowledge, system processes, and service procedures with the support of the management team.<br><br>Qualifications and Skills:<br>Strong interpersonal and communication skills with the ability to handle challenging customer interactions professionally.<br>Proven customer service experience, preferably in a call center environment.<br>Proficient in data entry, email correspondence, and using customer service systems.<br><br>Adaptability in a dynamic environment with a commitment to maintaining high performance standards in productivity, quality, and dependability.<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!
<p>We are looking for a detail-oriented Data Entry Clerk to join our team on a contract basis in Savannah, Georgia. This role involves accurately inputting member information into our user-friendly database system. The position is part-time, requiring 20 hours per week, and offers an excellent opportunity for individuals with strong organizational and typing skills.</p><p><br></p><p>Responsibilities:</p><p>• Enter member and donor data into the database system with high accuracy.</p><p>• Maintain and update records, ensuring data integrity and completeness.</p><p>• Conduct routine checks to verify and correct any discrepancies in data entries.</p><p>• Perform general administrative duties, including answering multi-line phone systems and assisting with receptionist tasks.</p><p>• Organize and manage electronic files and documents efficiently.</p>
We are looking for a dependable and detail-oriented Receptionist/Office Administrator to join our team in Torrance, California. In this contract to permanent position, you will play a key role in managing daily office operations while contributing to a collaborative and dynamic work environment. This role is ideal for someone who is adaptable, eager to learn, and capable of handling a variety of administrative tasks efficiently.<br><br>Responsibilities:<br>• Accurately take and process customer orders while maintaining professionalism.<br>• Organize and maintain physical and digital filing systems to ensure easy access to records.<br>• Provide comprehensive administrative and clerical support across various departments.<br>• Assist the accounting team with basic accounts payable tasks and related responsibilities.<br>• Perform data entry, maintain records, and prepare necessary documents.<br>• Handle inbound calls using a multi-line phone system and ensure effective communication.<br>• Support team members with day-to-day operational needs and special projects.<br>• Manage receptionist duties, including greeting visitors and maintaining a welcoming office atmosphere.
<p>We are looking for a Sales Support Specialist to join our dynamic team in Duncan, South Carolina. In this role, you will bridge the gap between sales, marketing, and distributor networks, ensuring smooth operations and fostering strong relationships. This position is an excellent opportunity for individuals with a passion for delivering exceptional service and optimizing sales processes.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary support for the sales team, providing essential tools, accurate information, and materials to aid in closing deals and managing distributor relationships.</p><p>• Manage incoming leads, ensuring they are routed correctly and followed up on promptly by the appropriate sales representative.</p><p>• Communicate effectively with dealers and regional representatives, addressing inquiries and logistical updates with professionalism and clarity.</p><p>• Oversee order tracking and provide updates on shipping and related issues to both internal teams and external partners.</p><p>• Collaborate with marketing leadership to supply product information, digital assets, promotional materials, and other resources as needed.</p><p>• Coordinate product launches, dealer campaigns, and marketing initiatives, ensuring alignment with sales team needs.</p><p>• Update and distribute sales materials, including presentations, brochures, and price lists, to maintain consistency and accuracy.</p><p>• Gather feedback from sales teams and distributors to support continuous improvement in marketing strategies and materials.</p><p>• Prepare proposals, contracts, and reports, ensuring all documents meet branding and quality standards.</p><p>• Handle sensitive information, contracts, and pricing details with discretion and confidentiality.</p>
We are looking for a detail-oriented and empathetic Customer Service Coordinator to join our team in Redondo Beach, California. In this Contract to permanent position, you will play a vital role in supporting individuals and families during their corporate relocations by managing service delivery and ensuring smooth communication. This role includes up to 8 weeks of paid training to help you master our systems, understand our services, and build relationships with our nationwide network of contractors and employees.<br><br>Responsibilities:<br>• Coordinate relocation services by assigning contractors or employees to each job and ensuring all necessary communication and documentation is completed.<br>• Manage scheduling changes proactively, working directly with relocating families and service teams to ensure seamless execution.<br>• Collaborate with relocation management companies (RMCs) and moving partners, providing timely updates and gathering critical information for job success.<br>• Review and verify contractor invoices for accuracy, preparing billing packages for submission.<br>• Address service-related issues promptly, working with team leaders and managers to resolve them effectively.<br>• Evaluate service providers upon job completion to ensure high-quality standards are maintained.<br>• Respond to occasional inquiries from customers and vendors during evenings or weekends to support urgent needs.<br>• Assist with additional tasks as required to enhance operational efficiency and customer satisfaction.
<p>We are looking for a detail-oriented and organized Receptionist to join our team in Boston, MA. This contract position requires a customer-focused individual to serve as the first point of contact for visitors and provide essential administrative support to ensure smooth office operations. The ideal candidate will thrive in a fast-paced environment and possess excellent multitasking capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors, clients, and applicants while ensuring proper security protocols are followed.</p><p>• Manage conference room schedules, including setting up rooms, coordinating catering services, and arranging necessary equipment.</p><p>• Handle incoming and outgoing mail, packages, and freight, as well as arrange messenger services when required.</p><p>• Maintain office supplies inventory and place orders as needed to ensure adequate stock.</p><p>• Respond to insurance-related inquiries and process access requests for building security.</p><p>• Collaborate with the landlord and building management to address facility-related needs.</p><p>• Utilize Microsoft Office Suite and other software to perform data entry and manage communications.</p><p>• Serve as the point of contact for hospitality services, including transportation and reservations for guests.</p><p>• Ensure the reception area remains organized, orderly, and welcoming at all times.</p><p>• Provide assistance with general clerical duties, such as distributing faxes and handling phone calls.</p>
We are looking for an experienced Customer Service Representative to join our team in Chicago, Illinois. In this role, you will provide excellent service to members by addressing their inquiries, resolving issues, and guiding them through processes with professionalism and care. This is a long-term contract position that offers the opportunity to work in a dynamic and impactful non-profit environment.<br><br>Responsibilities:<br>• Respond to inbound calls with empathy and efficiency, ensuring member satisfaction.<br>• Accurately update and maintain member information in the system.<br>• Provide detailed explanations of policies and procedures to members.<br>• Offer guidance on best practices and necessary documentation.<br>• Utilize SharePoint and web-based member databases for seamless data management.<br>• Collaborate with team members to address complex member concerns.<br>• Manage order entry tasks and ensure data accuracy.<br>• Communicate effectively with bilingual Spanish-speaking members, if applicable.<br>• Uphold professionalism, punctuality, and attention to detail.<br>• Perform additional customer service tasks as required.
<p><strong>Job Description:</strong></p><p> Robert Half is partnering with a reputable tax firm to identify a professional and customer-focused Receptionist to provide front office support during the busy tax season. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and can help ensure smooth day-to-day office operations during peak periods.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls promptly and accurately</li><li>Schedule, confirm, and manage client appointments for tax preparers</li><li>Assist with client intake, including collecting documentation and verifying required forms</li><li>Maintain front desk organization and ensure a clean, professional office environment</li><li>Support administrative tasks such as data entry, scanning, copying, and filing</li><li>Coordinate mail, document drop-offs, and pickups</li><li>Communicate effectively with tax staff regarding client arrivals and scheduling updates</li><li>Maintain confidentiality of sensitive client and financial information at all times</li></ul>
<p>We are looking for a dedicated Customer Success Specialist to join our team remotely. This role focuses on guiding and supporting employees as they transition into and progress through their academic programs. As a contract position, it offers a unique opportunity for long-term growth while making a meaningful impact on individuals' educational journeys. </p><p><br></p><p>**MUST BE LOCATED IN PST OR MST**</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with program advisors to ensure employees have a smooth onboarding experience into their chosen education paths.</p><p>• Maintain consistent communication with employees, primarily through outbound methods, to provide ongoing academic support.</p><p>• Assist employees in setting achievable academic goals and developing effective strategies for time management and study habits.</p><p>• Address academic challenges by connecting employees with appropriate resources such as tutoring services or additional support programs.</p><p>• Monitor student performance, providing constructive feedback and identifying areas where improvement is needed.</p><p>• Track deadlines and milestones within education plans, proactively reminding employees to stay on course.</p><p>• Conduct regular check-ins to celebrate progress and identify any obstacles in their academic journey.</p><p>• Organize and facilitate workshops focused on academic success, including study skills and time management.</p><p>• Build and nurture positive relationships with employees, employers, and educational institutions to ensure successful outcomes.</p>
