We are looking for a skilled Desktop Support Analyst to join our team in Detroit, Michigan. In this role, you will provide essential technical support for software applications, hardware systems, and peripheral devices. This is a long-term contract position that requires a proactive individual adept at troubleshooting, maintaining systems, and ensuring end-user satisfaction.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to software applications, PCs, laptops, and peripheral devices.<br>• Perform regular maintenance and updates on hardware and software systems to ensure optimal performance.<br>• Document detailed steps and solutions for resolving user issues in the call tracking system.<br>• Install and configure hardware and software for end-users as needed.<br>• Manage inventory control and assist in transporting hardware between locations.<br>• Stay informed about current trends and advancements in technology to enhance support services.<br>• Deliver individual or group training sessions on computer hardware and software usage.<br>• Participate in projects aimed at implementing new technologies and improving service delivery.<br>• Escalate unresolved technical issues to higher support levels when necessary.<br>• Handle additional responsibilities and tasks as assigned.
We are looking for a Service Coordinator to join our team in Charlotte, North Carolina. This Contract to permanent position requires a detail-oriented individual with excellent organizational and communication skills. The ideal candidate will be responsible for coordinating various service-related tasks and ensuring smooth operations within a production environment.<br><br>Responsibilities:<br>• Manage client intake processes to ensure accurate and efficient handling of requests.<br>• Coordinate application submissions and follow-ups using content management systems.<br>• Oversee scheduling and dispatching to optimize workflow and resource allocation.<br>• Prepare and manage billing and quoting documentation with attention to detail.<br>• Utilize Microsoft tools to maintain records and streamline service-related activities.<br>• Communicate effectively with clients and team members to address inquiries and resolve issues.<br>• Monitor and maintain microfilm operations as part of production tasks.<br>• Collaborate with various departments to ensure seamless service delivery.<br>• Identify opportunities for process improvement and implement solutions where applicable.<br>• Provide timely updates and reports to management regarding service operations.
<p>Robert Half is seeking a motivated Customer Service Representative to deliver an exceptional experience to every client. In this role, you’ll serve as the first point of contact, assisting customers via phone, email, and chat, and providing timely solutions to inquiries and issues.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer requests and questions across multiple communication channels.</li><li>Resolve product or service problems by clarifying customer complaints, determining root causes, and delivering effective solutions.</li><li>Document all interactions and follow company guidelines for issue escalation when necessary.</li><li>Maintain accurate records of customer contacts and transactions.</li><li>Demonstrate empathy, patience, and a positive attitude throughout all customer interactions.</li><li>Collaborate with internal teams to address customer needs.</li><li>Stay current with product knowledge, policies, and system updates.</li></ul><p><br></p>
<p>You will be the first point of contact for visitors, clients, and callers. This role requires professionalism, strong communication skills, and the ability to manage multiple administrative tasks in a fast-paced office environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a professional and friendly manner</p><p>• Answer and route incoming phone calls and emails</p><p>• Schedule appointments and manage calendars as needed</p><p>• Maintain front desk organization and common areas</p><p>• Perform basic administrative tasks such as data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Ensure confidentiality of sensitive information</p><p><br></p>
<p>We are looking for a dedicated Senior Customer Service Representative to join our team in Weston, Florida. This long-term contract position offers the opportunity to provide exceptional support and service while contributing to the success of our operational processes. The ideal candidate will bring strong communication skills, attention to detail, and a proactive approach to customer interactions.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Senior Representative is a highly proficient, quality-focused contributor responsible for producing accurate and consistent Pre-Operative Plans. This role is fully onsite and centers around individual production to meet team and departmental output targets.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create surgical case files using a proprietary case management system.</li><li>Review CT scans for conformity with Mako Surgical protocol.</li><li>Segment CT scans using specialized software to produce 3D anatomical bone models for robotic surgery.</li><li>Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Replacement using digital bone models.</li><li>Review CT segmentations and surgical plans for accuracy, including anatomical landmark selection, implant sizing, and positioning.</li><li>Upload completed pre-plans to field-based personnel.</li><li>Document all activities according to prescribed methods and procedures.</li><li>Follow work instructions with precision to deliver consistent, high-quality output.</li></ul>
<p>We are seeking an organized and customer-focused Receptionist who is fluent in both English and Spanish. This role is responsible for creating a positive first impression for all visitors and providing exceptional administrative support to ensure smooth daily operations.</p><p>Responsibilities:</p><p>• Greet visitors and clients professionally in English and Spanish</p><p>• Answer, screen, and route incoming phone calls and emails</p><p>• Translate basic verbal and written communication between English and Spanish as needed</p><p>• Schedule appointments and manage calendars</p><p>• Maintain front desk organization and common areas</p><p>• Perform administrative tasks including data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Maintain confidentiality of sensitive and protected information</p><p><br></p>
<p>We are looking for a Network Engineer to lead projects, guide and mentor the engineering team, and manage complex network and system solutions. The ideal candidate will be skilled in designing, configuring, and implementing solutions, performing advanced troubleshooting, and providing expert-level technical support. This role includes working closely with Solution Architects on pre-sales engineering, system architecture, and designing both on-premises and cloud-based solutions. The candidate should also be capable of implementing advanced technologies and serving as a key escalation point for engineering support.</p><p><br></p><p>5 days onsite in Norcross GA</p><p>This position does not offer C2C or Sponsorship now or in the future.</p><p><br></p><p>Top Requirements for the role:</p><ul><li>Juniper and EVPN experience is REQUIRED – this is non-negotiable.</li><li>Must be a hands-on Level 3 engineer.</li><li>Certifications are important, with a preference for Juniper credentials.</li><li>Strong routing and switching experience with an EVPN focus.</li><li>Certifications such as JNCIE, CCIE, or CCNP with strong Juniper experience and relevant EVPN/VXLAN exposure.</li><li>Juniper JNCIE certified is ideal- if you do not have JNCIE could be considered if you have substantial Juniper and EVPN experience (MUST HAVE).</li><li>Juniper experience with EVPN and VXLAN (EVPN experience is prioritized over VXLAN-only experience)</li><li>Juniper experience that is limited to firewalls will not be consider.</li></ul>
<p>We are seeking an organized and customer-focused Receptionist who is fluent in both English and Spanish. This role is responsible for creating a positive first impression for all visitors and providing exceptional administrative support to ensure smooth daily operations.</p><p>Responsibilities:</p><p>• Greet visitors and clients professionally in English and Spanish</p><p>• Answer, screen, and route incoming phone calls and emails</p><p>• Translate basic verbal and written communication between English and Spanish as needed</p><p>• Schedule appointments and manage calendars</p><p>• Maintain front desk organization and common areas</p><p>• Perform administrative tasks including data entry, filing, and document preparation</p><p>• Receive and distribute mail and deliveries</p><p>• Maintain confidentiality of sensitive and protected information</p><p><br></p>
We are looking for a dedicated Client Service Specialist to provide exceptional support and build strong relationships with clients. In this role, you will handle account management tasks, ensure compliance standards are met, and contribute to delivering a seamless client experience. If you are detail-oriented and passionate about client services, this position offers an excellent opportunity to thrive in a collaborative environment.<br><br>Responsibilities:<br>• Process and manage client forms, including updates to beneficiary information, address changes, and account maintenance.<br>• Assist with onboarding new accounts by verifying identification, collecting necessary documentation, and ensuring accurate data entry.<br>• Prepare materials for client meetings, coordinate schedules, and document interactions to maintain organized records.<br>• Handle account openings, resolve discrepancies, and ensure all processes adhere to accuracy standards.<br>• Process transactions such as account transfers, wire requests, and other sensitive financial movements with precision.<br>• Monitor client account activities, research and resolve issues, and follow up to guarantee client needs are successfully addressed.<br>• Troubleshoot issues with custodians or external vendors and act on alerts and assigned tasks to maintain smooth operations.<br>• Support clients in accessing online portals and utilizing technology to enhance their experience.<br>• Assist in training new team members and contribute to ongoing staff development.<br>• Participate in firm-wide projects and initiatives to support organizational goals.
<p>We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.</p><p>• Manage inbound and outbound calls effectively, ensuring customer satisfaction.</p><p>• Utilize Windows-based systems to document customer interactions and resolve issues.</p><p>• Collaborate with team members to improve service delivery and maintain high standards.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Assist customers in navigating services and resolving complex concerns.</p><p>• Identify opportunities to enhance customer experiences and recommend appropriate solutions.</p><p>• Maintain detailed records of interactions and follow-up actions.</p><p>• Work closely with management to address escalated issues and ensure resolution.</p><p>• Continuously develop knowledge of products and services to better assist customers.</p>
<ul><li>Lead, mentor, and manage the helpdesk team to ensure high-quality, timely technical support</li><li>Oversee daily helpdesk operations, including ticket queues, prioritization, escalations, and workload distribution</li><li>Ensure SLAs, KPIs, and customer satisfaction targets are consistently met</li><li>Act as the primary escalation point for complex or critical technical issues</li><li>Develop, document, and continuously improve helpdesk processes, workflows, and procedures</li><li>Manage and optimize helpdesk tools such as ticketing systems, remote support platforms, and knowledge bases</li><li>Monitor performance metrics and produce regular operational and management reports</li><li>Coordinate with infrastructure, security, and application teams to resolve cross-functional issues</li><li>Oversee onboarding and offboarding processes, including account provisioning, access control, and equipment setup</li><li>Manage hardware inventory, asset tracking, and lifecycle management</li><li>Enforce security standards, policies, and compliance within support operations</li><li>Assist with budgeting, vendor management, and technology planning related to end-user support</li><li>Identify opportunities for automation and efficiency improvements (e.g., PowerShell scripting, self-service tools)</li></ul>
We are looking for a skilled Network Engineer to join our team in Plano, Texas. In this role, you will be responsible for managing and maintaining network infrastructure, ensuring optimal performance and security across systems. The ideal candidate will possess extensive experience with Cisco networking technologies and demonstrate strong problem-solving abilities in a fast-paced environment.<br><br>Responsibilities:<br>• Provide advanced technical support to resolve complex network issues and ensure system functionality.<br>• Travel occasionally to branch locations within the region to address on-site technical needs.<br>• Diagnose and resolve incidents by performing thorough troubleshooting and data-driven analysis.<br>• Implement infrastructure changes and execute network configuration requests.<br>• Install, configure, and maintain network and telecom hardware and software, including routers, switches, firewalls, and wireless access points.<br>• Monitor network performance and quickly identify and resolve issues to maintain uptime.<br>• Strengthen network security by applying appropriate measures and protocols aligned with organizational standards.<br>• Manage backup and recovery processes to safeguard data integrity and availability.<br>• Conduct regular maintenance and updates to ensure network systems operate efficiently.<br>• Document technical details of incidents in ticketing systems and maintain comprehensive records of network configurations and inventory.
<p>Our client is in need of a skilled Client Services Coordinator to join their team on a contract basis in San Antonio, Texas. This position supports an individual life and disability insurance agent by handling administrative duties, facilitating client interactions, and ensuring accurate recordkeeping. The ideal candidate will bring excellent organizational skills, strong attention to detail, and familiarity with insurance processes to excel in this role.</p><p><br></p><p>Responsibilities:</p><p>• Manage calendars, organize appointments, and schedule meetings to ensure efficient time management.</p><p>• Draft and prepare client correspondence, policy documents, and presentation materials.</p><p>• Maintain well-organized electronic and physical files for client and policy records.</p><p>• Address client inquiries regarding life and disability insurance policies, providing timely and thorough responses.</p><p>• Assist clients with applications, claims, policy changes, and follow-ups to ensure a seamless experience.</p><p>• Process new business applications, track their progress, and liaise with carriers to guarantee timely issuance.</p><p>• Verify the accuracy of client data and documentation, ensuring everything meets compliance standards.</p><p>• Create reports, proposals, and insurance illustrations to support the agent’s activities.</p><p>• Stay updated on current insurance products, underwriting requirements, and compliance regulations.</p><p>• Ensure all documentation adheres to regulatory requirements and maintain confidentiality of sensitive information.</p>
<p>We’re seeking a highly skilled <strong>Senior Network Engineer</strong> with deep expertise in <strong>wireless technologies</strong>, <strong>F5 load balancing</strong>, and <strong>Palo Alto firewalls</strong> to join our global infrastructure team. This role is ideal for a technical leader who thrives in complex environments, understands the business impact of network performance, and is passionate about securing and optimizing enterprise networks.</p><p>You’ll be responsible for designing, implementing, and maintaining high-performance wireless networks, managing advanced F5 configurations, and enforcing robust security policies through Palo Alto platforms—all while collaborating with global IT teams to support mission-critical systems.</p><p>🔧 Key Responsibilities</p><ul><li>Design, deploy, and maintain enterprise-grade <strong>wireless networks</strong> using <strong>Aruba</strong> and <strong>Cisco Meraki</strong>, ensuring coverage, performance, and security</li><li>Manage and optimize <strong>F5 LTM/GTM</strong> environments, including traffic steering, SSL offloading, and application delivery</li><li>Implement and maintain <strong>Palo Alto firewalls</strong>, including policy creation, threat prevention, and access control</li><li>Monitor and troubleshoot network performance using tools like <strong>SolarWinds</strong>, <strong>ThousandEyes</strong>, and <strong>F5 Analytics</strong></li><li>Ensure secure authentication via <strong>Cisco ISE</strong> (802.1x, RADIUS, TACACS) across wired and wireless infrastructure</li><li>Maintain proxy solutions such as <strong>Zscaler</strong>, <strong>McAfee</strong>, and <strong>Palo Alto GlobalProtect</strong></li><li>Collaborate with global IT teams to address security concerns and implement new systems</li><li>Document network architecture, cabling layouts, and operational procedures</li><li>Participate in on-call rotation and support a <strong>Follow the Sun</strong> operational model</li><li>Support telephony systems including <strong>Audiocodes SBC</strong> and <strong>Microsoft Teams</strong> integration</li><li>Ensure compliance with regulatory and security standards across network infrastructure</li></ul><p><br></p>
We are looking for a skilled and detail-oriented Senior Accountant to join our team in Austin, Texas. In this role, you will oversee key accounting functions, ensure compliance with financial regulations, and drive process improvements for efficient operations. This position offers an opportunity to collaborate with leadership and contribute to strategic financial initiatives.<br><br>Responsibilities:<br>• Lead the month-end close process across multiple entities, ensuring financial statements are accurate and prepared in compliance with US standards.<br>• Manage all aspects of revenue recognition in alignment with applicable accounting guidelines.<br>• Identify opportunities for process improvements to streamline operations and meet efficiency targets, such as reducing monthly close timelines.<br>• Review and oversee outputs from core transactional functions, including accounts payable, accounts receivable, and payroll operations.<br>• Ensure compliance with state and local sales and use tax requirements, including preparation and review of necessary documentation.<br>• Develop, document, and implement internal controls, financial policies, and procedures to maintain regulatory standards.<br>• Collaborate with company leadership to provide financial insights that support decision-making and operational strategies.<br>• Assist the Controller with parent company reporting, team development initiatives, and strategic financial projects.<br>• Act as a resource for management by translating complex financial data into actionable insights.<br>• Uphold ethical standards and serve as a financial leader within the organization.
We are looking for a dedicated and detail-oriented Receptionist to join our team in San Antonio, Texas. As a key point of contact for visitors and callers, you will ensure smooth communication and efficient operations in a fast-paced environment. This is a Contract position with a schedule of Monday through Friday, 8 AM to 5 PM.<br><br>Responsibilities:<br>• Greet visitors courteously and direct them to the appropriate individuals or departments.<br>• Manage and operate a multi-line phone system, including answering inbound calls promptly.<br>• Handle switchboard operations for phone systems with 1 to 10 lines.<br>• Provide accurate information to callers and assist with inquiries in both English and Spanish.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Coordinate and schedule appointments as needed.<br>• Support administrative tasks such as filing, data entry, and document organization.<br>• Communicate effectively with team members to ensure seamless office operations.
<p>We are looking for a dedicated Small Business Help Desk Representative to join our team in Jersey City, New Jersey. In this role, you will provide exceptional support to small business clients, managing inquiries and ensuring timely resolutions. This is a long-term contract position, offering the opportunity to work in a hybrid environment with four days in the office and one day at home.</p><p><br></p><p><strong>Summary:</strong></p><p>As a <strong>Small Business Help Desk Representative</strong>, you will play a pivotal role in delivering exceptional customer service primarily through phone interactions in an automated call delivery environment using the <strong>NICE CXOne Phone Platform</strong>. You will be the first point of contact for both external and internal customers, handling a variety of requests and providing first-level technical assistance and problem-solving over the phone.</p><p><br></p><p>Strong phone skills are essential as you will manage incoming calls efficiently, respond professionally, and resolve issues accurately and promptly. Critical thinking is key—you will analyze inquiries, identify potential issues, and triage requests based on training and established guidelines.</p><p>You will also track and document all phone, email, and portal tickets in <strong>ServiceNow</strong>, ensuring thorough follow-up and resolution. This role is ideal for candidates who excel in phone-based customer service and possess strong analytical skills to resolve issues efficiently and professionally.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide timely customer service for incoming requests via phone in an automated call delivery environment (<strong>NICE CXOne</strong>).</li><li>Multi-task between incoming calls and email requests, meeting a turnaround time of <strong>12 business hours</strong>.</li><li>Track phone/email/portal tickets in <strong>ServiceNow</strong>.</li><li>Assume ownership of customer correspondence, complaints, and inquiries, ensuring efficient and professional resolution.</li><li>Meet <strong>First Level Resolution</strong> standards.</li><li>Coordinate end-to-end service with business partners when needed.</li><li>Navigate multiple systems and applications to research, analyze, and resolve inquiries.</li><li>Work effectively in a team environment using professional interpersonal and communication skills.</li><li>Maintain compliance with corporate policies, regulatory standards, and internal processes while meeting service performance and quality standards.</li><li>Utilize basic understanding of product underwriting guidelines.</li><li>Maintain performance standards in a fast-paced environment.</li></ul><p><br></p>
<p>We are looking for a dedicated Small Business Help Desk Representative to join our team in Jersey City, New Jersey. In this role, you will provide exceptional support to small business clients, managing inquiries and ensuring timely resolutions. This is a long-term contract position, offering the opportunity to work in a hybrid environment with four days in the office and one day at home.</p><p><br></p><p><strong>Summary:</strong></p><p>As a <strong>Small Business Help Desk Representative</strong>, you will play a pivotal role in delivering exceptional customer service primarily through phone interactions in an automated call delivery environment using the <strong>NICE CXOne Phone Platform</strong>. You will be the first point of contact for both external and internal customers, handling a variety of requests and providing first-level technical assistance and problem-solving over the phone.</p><p><br></p><p>Strong phone skills are essential as you will manage incoming calls efficiently, respond professionally, and resolve issues accurately and promptly. Critical thinking is key—you will analyze inquiries, identify potential issues, and triage requests based on training and established guidelines.</p><p>You will also track and document all phone, email, and portal tickets in <strong>ServiceNow</strong>, ensuring thorough follow-up and resolution. This role is ideal for candidates who excel in phone-based customer service and possess strong analytical skills to resolve issues efficiently and professionally.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide timely customer service for incoming requests via phone in an automated call delivery environment (<strong>NICE CXOne</strong>).</li><li>Multi-task between incoming calls and email requests, meeting a turnaround time of <strong>12 business hours</strong>.</li><li>Track phone/email/portal tickets in <strong>ServiceNow</strong>.</li><li>Assume ownership of customer correspondence, complaints, and inquiries, ensuring efficient and professional resolution.</li><li>Meet <strong>First Level Resolution</strong> standards.</li><li>Coordinate end-to-end service with business partners when needed.</li><li>Navigate multiple systems and applications to research, analyze, and resolve inquiries.</li><li>Work effectively in a team environment using professional interpersonal and communication skills.</li><li>Maintain compliance with corporate policies, regulatory standards, and internal processes while meeting service performance and quality standards.</li><li>Utilize basic understanding of product underwriting guidelines.</li><li>Maintain performance standards in a fast-paced environment.</li></ul>
<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>
We are looking for an experienced Cost Accountant to join our team in Irving, Texas. In this role, you will be responsible for managing inventory operations and ensuring the accuracy of cost accounting processes across multiple locations. This position offers a dynamic opportunity to collaborate across departments and contribute to the development of efficient procedures and reporting systems.<br><br>Responsibilities:<br>• Oversee inventory management across various locations, ensuring accurate counts, monitoring levels, and resolving discrepancies.<br>• Conduct regular reconciliation and analysis between inventory systems and Workday to identify trends and potential improvements.<br>• Collaborate with different departments to establish and maintain effective inventory control procedures.<br>• Complete month-end closing duties, including journal entries, reconciliations, and preparing financial reports related to inventory and cost of goods sold.<br>• Provide support during internal and external audits concerning inventory and cost accounting.<br>• Respond to store inventory inquiries and address help desk tickets promptly.<br>• Develop and document policies and procedures for inventory and cost accounting operations.<br>• Generate system reports and create custom queries or ad hoc reports as needed.<br>• Ensure store attributes and vendor rebate programs are accurately maintained across all locations.<br>• Work closely with the procurement team to align item and pricing data between inventory systems and Workday.
<p>The Data Entry Specialist will be responsible for accurately entering and updating data into our databases and systems. This role requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. The ideal candidate will be reliable, detail-oriented, and capable of handling large volumes of data with precision.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and update data into databases and systems accurately and efficiently.</li><li>Verify data by comparing it to source documents.</li><li>Review and correct data entry errors to ensure data integrity.</li><li>Maintain confidentiality and security of all information.</li><li>Prepare and sort documents for data entry.</li><li>Conduct regular data backups to ensure data preservation.</li><li>Respond to data inquiries and provide data to authorized personnel as needed.</li><li>Assist with other administrative tasks as required.</li></ul><p><br></p>
<p>If you're looking for work as a Data Entry Specialist, you might be the highly-skilled and motivated candidate Robert Half is seeking for a growing company! Candidates with quick and accurate typing skills and impeccable organization might be interested in thriving in this dynamic, growing environment! The strongest candidates for this position will have intermediate experience in spreadsheets and proficiency in database management. This job is for candidates who are data-driven experts with great attention to detail. Start your career with us as a Data Entry Specialist if you feel you fit this description! Your responsibilities in this role:</p><ul><li>Search for additional information for documents that are deemed incomplete</li><li>Check completed work for errors or duplicate information before submitting the final product</li><li>Confirm, corroborate, and remove unnecessary data, or combine data from several sources</li><li>Explore the internet for information</li><li>Preserve detailed records of tasks, files, and progress</li><li>Investigate reports and sheets of data</li><li>Enter information into spreadsheets, databases and customer relationship management systems</li></ul>
<p>We are looking for an experienced Security Field Engineer with expertise in low-voltage systems to join our team in Melbourne, Florida. This position offers an exciting opportunity to work directly with clients, ensuring the optimal performance of integrated security systems. The role requires a proactive individual who enjoys solving technical challenges and delivering high-quality solutions in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Program, test, and commission integrated security systems, including access control, wireless, intrusion, paging, and intercom devices.</p><p>• Provide hands-on installation, configuration, and maintenance of hardware, software, and networking products at client sites.</p><p>• Diagnose, troubleshoot, and resolve technical issues promptly to ensure uninterrupted system functionality.</p><p>• Train field technicians and clients on the operation and maintenance of security systems.</p><p>• Manage assigned projects, ensuring timely delivery, adherence to budget, and high-quality results.</p><p>• Act as the primary liaison for clients to address concerns, escalate issues, and maintain open communication.</p><p>• Perform routine maintenance and repairs on equipment to prevent future disruptions.</p><p>• Document service activities thoroughly, including troubleshooting steps and resolutions.</p><p>• Collaborate with team members to develop innovative solutions and improve existing processes.</p><p>• Provide on-call, after-hours support as needed, including nights, weekends, and holidays.</p>
We are looking for a detail-oriented and empathetic Customer Service Coordinator to join our team in Redondo Beach, California. In this Contract to permanent position, you will play a vital role in supporting individuals and families during their corporate relocations by managing service delivery and ensuring smooth communication. This role includes up to 8 weeks of paid training to help you master our systems, understand our services, and build relationships with our nationwide network of contractors and employees.<br><br>Responsibilities:<br>• Coordinate relocation services by assigning contractors or employees to each job and ensuring all necessary communication and documentation is completed.<br>• Manage scheduling changes proactively, working directly with relocating families and service teams to ensure seamless execution.<br>• Collaborate with relocation management companies (RMCs) and moving partners, providing timely updates and gathering critical information for job success.<br>• Review and verify contractor invoices for accuracy, preparing billing packages for submission.<br>• Address service-related issues promptly, working with team leaders and managers to resolve them effectively.<br>• Evaluate service providers upon job completion to ensure high-quality standards are maintained.<br>• Respond to occasional inquiries from customers and vendors during evenings or weekends to support urgent needs.<br>• Assist with additional tasks as required to enhance operational efficiency and customer satisfaction.
We are looking for a detail-oriented and proactive Customer Service Representative-Funding (Tier II) to join our team in West Henrietta, New York. This role involves supporting accounts receivable processes, ensuring timely and accurate reporting, and delivering exceptional customer service. As part of a long-term contract position, you will play a key role in maintaining financial accuracy and fostering positive client relationships.<br><br>Responsibilities:<br>• Accurately enter data for invoiced purchases and prepare weekly accounts receivable packets, including reserve analysis.<br>• Monitor and analyze invoice activity to identify discrepancies or potential risks.<br>• Compile and share detailed reports with senior management, ensuring clarity and timeliness.<br>• Collaborate with customers and team members to meet satisfaction goals while adhering to company objectives.<br>• Manage and transmit accounting and payment reports, such as wires, aging reports, and subsidiary financial documents.<br>• Address customer inquiries promptly and professionally to maintain trust and satisfaction.<br>• Offer insights to management by analyzing client activity and providing feedback based on sound business principles.<br>• Ensure all tasks are completed in a timely, organized, and efficient manner to support company policies.<br>• Participate in occasional travel for required training and maintain a strong understanding of company dynamics.<br>• Uphold teamwork and contribute to a positive work environment through effective communication and collaboration.
