IT Systems Support Specialist<br>We are seeking an energetic, customer-focused, and self-starting professional to support the efficiency and effectiveness of IT systems for end users and internal processes. This is an excellent opportunity for someone with 1–3 years of experience in IT systems support—or someone looking to grow into the role. We are willing to train the right candidate.<br><br>Key Attributes<br>Strong communication skills with the ability to explain technical concepts to non-technical users<br>A collaborative mindset and a commitment to creating a positive team environment<br>Detail-oriented with strong analytical and troubleshooting skills<br>Primary Responsibilities<br>System Support (65%)<br>Own and resolve less complex system support tickets and inquiries in alignment with SLAs<br>Collaborate with internal IT teams, vendors, and business partners to debug, build, and test system fixes or enhancements<br>Serve as a liaison between vendors and business partners<br>Maintain documentation including instruction manuals and knowledge base materials<br>Participate in system testing (functional, integration, UAT) including planning, execution, and reporting<br>Support audit compliance and cybersecurity initiatives<br>Provide metrics and reporting on system performance and issue resolution<br>Project Management (25%)<br>Assist in managing cross-functional IT projects and initiatives<br>Support requirements gathering and documentation of SMART goals<br>Coordinate testing activities and ensure timely milestone completion<br>Communicate project updates to stakeholders and leadership<br>Promote positive team dynamics and stakeholder relationships<br>Business Process Support (10%)<br>Learn stakeholder operations and software systems to provide effective support<br>Act as a consultant between stakeholders and software developers<br>Identify lessons learned and contribute to process improvements across systems and departments<br>Qualifications<br>Bachelor’s degree in Computer Information Systems or related field (or equivalent experience)<br>1–3 years of experience in IT support, systems support, or related roles (preferred but not required)<br>Willingness to work onsite 1–2 days per week or as needed<br>Familiarity with ITIL processes (preferred)<br>Basic knowledge of system security, word processing, spreadsheets, databases, and business applications<br>Experience with project management principles and successful project involvement<br>Ability to communicate technical information clearly and patiently to non-technical audiences<br>Experience in the utility industry is a plus<br>Ethical, honest, and dependable with the ability to perform under pressure<br>Excellent written and verbal communication skills
<p>We are looking for a highly skilled Network Engineer to join our team in San Jose, California. This is a long-term contract position, ideal for someone with a strong background in maintaining enterprise systems and applications. The role requires adaptability, technical expertise, and the ability to work independently in a dynamic environment.</p><p><br></p><ul><li>Design, deploy, and manage LAN/WAN solutions, including SD-WAN networks.</li><li>Ensure alignment with the organization’s Information Security strategy and contribute to its ongoing development.</li><li>Diagnose and resolve network issues</li><li>Develop and maintain up-to-date documentation detailing network topology, standards, and internal processes.</li><li>Implement and perform procedures to meet compliance requirements (e.g., SOX, ISO standards).</li><li>Provide technical support for both on-site office personnel and remote team members.</li></ul><p><br></p>
<p>We are looking for a skilled <strong>Network Engineer </strong>to join our team in Davenport or Burlington, Iowa. In this role, you will be responsible for ensuring the stability, security, and efficiency of our IT infrastructure. This position offers an opportunity to apply your technical expertise to optimize network operations and support a wide range of critical systems. Email your resume directly to Shania Lewis - Technology Recruiting Manager at Robert Half (email information is on LinkedIn). Let's talk!!</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Diagnose and resolve complex network-related issues to ensure smooth system functionality.</p><p>• Design, implement, and integrate new networking hardware and services to enhance infrastructure performance.</p><p>• Monitor network activity and performance using advanced tools to proactively address potential disruptions.</p><p>• Establish and maintain robust network security protocols, including firewalls and encryption technologies.</p><p>• Develop and update comprehensive network documentation to support operational efficiency.</p><p>• Provide clear and regular updates to stakeholders regarding project progress and network health.</p><p>• Collaborate with team members to troubleshoot and resolve technical challenges.</p><p>• Manage and maintain enterprise systems such as Microsoft 365, Active Directory, and server hardware.</p><p>• Oversee the configuration and management of network devices, including routers and switches.</p><p>• Optimize backup technologies and disaster recovery plans to safeguard critical data.</p>
We are looking for a skilled Systems Engineer to join our team in Jersey City, New Jersey. The ideal candidate will oversee the administration and optimization of enterprise IT systems, ensuring seamless operation across physical servers, storage solutions, virtualization platforms, and cloud environments. This role requires a proactive approach to system management, security, and compliance, as well as the ability to contribute to strategic IT initiatives and projects.<br><br>Responsibilities:<br>• Manage and maintain physical servers, including Dell and Nutanix hardware, ensuring optimal performance and reliability.<br>• Administer enterprise storage solutions such as Dell PowerScale and Pure Storage to support organizational data needs.<br>• Oversee hyperconverged infrastructure platforms, including Dell vxRail and Nutanix, to streamline operations.<br>• Implement and manage virtualization technologies like VMware ESXi, Nutanix, and Microsoft Hyper-V.<br>• Configure and secure networking equipment, including Fortinet and SonicWall firewalls, switches, and wireless systems.<br>• Monitor and manage endpoint security tools like SentinelOne and CrowdStrike to protect organizational assets.<br>• Develop and maintain backup and disaster recovery solutions using platforms such as Rubrik, Cohesity, and Druva.<br>• Administer Windows Server environments, including failover clustering, and manage Linux systems such as Ubuntu and Debian.<br>• Manage cloud infrastructure on Azure and ensure integration with on-premises systems.<br>• Handle Microsoft 365 tools, including Exchange Online, Teams, SharePoint, and EntraID, to support productivity and collaboration.
Job Summary:<br>We are seeking a skilled and customer-focused Level 2 Help Desk Technician to provide advanced technical support to end-users and ensure the smooth operation of IT systems. The ideal candidate will have strong troubleshooting abilities, a solid understanding of IT infrastructure, and the ability to resolve complex technical issues escalated from Level 1 support.<br><br>Key Responsibilities:<br>Respond to and resolve escalated technical support tickets in a timely and detail oriented manner.<br><br>Troubleshoot and resolve issues related to hardware, software, networking, printers, and mobile devices.<br><br>Assist in system installations, upgrades, and configuration of end-user environments.<br><br>Provide remote and on-site support as needed.<br><br>Escalate unresolved issues to Level 3 support or other appropriate teams.<br><br>Document issues, solutions, and processes in the ticketing system (e.g., ServiceNow, Jira, etc.).<br><br>Collaborate with Level 1 support to train and guide them on handling recurring or known issues.<br><br>Participate in deploying and maintaining desktop and laptop systems, including OS imaging and patch management.<br><br>Maintain user accounts, permissions, and access rights in Active Directory and other systems.<br><br>Ensure compliance with IT policies, security standards, and procedures.<br><br>Requirements:<br>Education & Experience:<br>Associate’s or Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).<br><br>2–4 years of experience in a help desk or technical support role, preferably in an L2 capacity.<br><br>Technical Skills:<br>Proficiency in Windows and macOS operating systems.<br><br>Experience with Microsoft 365, Active Directory, and Exchange.<br><br>Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN).<br><br>Knowledge of ITSM tools (e.g., ServiceNow, Jira, Zendesk).<br><br>Experience with remote support tools (e.g., TeamViewer, AnyDesk, RDP).<br><br>Basic scripting knowledge (e.g., PowerShell) is a plus.<br><br>Soft Skills:<br>Strong problem-solving and analytical skills.<br><br>Excellent communication and interpersonal abilities.<br><br>Ability to work independently and in a team environment.<br><br>Strong organizational and documentation skills.<br><br>Customer-first mindset with a commitment to quality service.<br><br>Preferred Certifications (not required):<br>CompTIA A+, Network+, or Security+<br><br>Microsoft Certified: Modern Desktop Administrator Associate<br><br>ITIL Foundation
<p>We are offering an exciting opportunity in New Jersey for an Application Support Engineer. This role is integral to our operations, with a focus on end-user application architecture, deployment, and support. The successful candidate will work closely with data management and core systems to ensure productivity and operational excellence.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Administer user access, maintaining control over all applications and policies for entitlement allocation. </p><p>• Manage an inventory of application-related content and provide guidance on data hygiene to end-users.</p><p>• Offer first-tier end-user application support and coordinate related application dependency support.</p><p>• Maintain, update, and own the application inventory, including key information about application use and support.</p><p>• Analyze documents and recommend modifications to systems based on user or system design specifications, regulations, industry best practices, and auditor/examiner recommendations.</p><p>• Utilize established project management methodologies to plan, lead, and participate in projects.</p><p>• Manage vendor relationships, defining needs, requirements, and parameters. This includes selection, onboarding, and ongoing management of vendors.</p><p>• Ensure secure computing practices across all areas, actively designing and improving security within core subject areas and across the institution.</p><p>• Prioritize and resolve bridge resolutions and interrupt-driven tasks.</p>
We are looking for an experienced Senior IT Auditor to lead and execute comprehensive IT audits in a dynamic and regulated foreign banking environment. This role requires a strong understanding of IT risk management, regulatory compliance, and audit methodologies. The ideal candidate will play a pivotal part in ensuring the organization's IT infrastructure and processes adhere to both internal and external standards.<br><br>Responsibilities:<br>• Conduct in-depth IT audits across banking operations, ensuring adherence to both internal policies and external regulatory standards.<br>• Collaborate with stakeholders to identify IT risks, develop audit plans, and implement effective mitigation strategies.<br>• Act as a liaison with regulatory agencies, supporting examinations and addressing inquiries regarding IT compliance.<br>• Assess the effectiveness of IT controls related to cybersecurity, data protection, and application systems.<br>• Monitor and report on remediation efforts to ensure timely resolution of audit findings.<br>• Evaluate compliance with financial regulations, including sanctions screening and transaction monitoring systems.<br>• Prepare detailed and well-structured audit reports and present key findings to senior leadership.<br>• Provide guidance to less experienced audit team members and contribute to enhancing audit procedures and methodologies.
<p>Key Responsibilities:</p><p>Design and Implementation of Networks:</p><ul><li>Design and deploy robust company-wide network solutions, ensuring optimization and scalability.</li><li>Configure and install network hardware and software components, such as routers, switches, firewalls, and wireless devices.</li><li>Plan and implement new technology to enhance network capabilities.</li></ul><p>Network Maintenance and Monitoring:</p><ul><li>Monitor network performance using diagnostic tools and resolve system faults to ensure a stable and reliable network environment.</li><li>Troubleshoot and address connectivity issues and network outages quickly.</li><li>Implement regular updates, patches, and configuration changes to maintain network integrity.</li></ul><p>Security Protocols:</p><ul><li>Develop and enforce best practices for network security to protect sensitive data.</li><li>Collaborate with security teams to identify vulnerabilities and implement appropriate measures like firewalls, intrusion detection systems, and VPNs.</li></ul><p>Documentation and Reporting:</p><ul><li>Maintain documentation of network configurations, processes, and troubleshooting guidelines.</li><li>Generate reports detailing network performance metrics, downtime, and future enhancement plans.</li></ul><p>Collaboration and Support:</p><ul><li>Work closely with the IT team to integrate and support various technologies.</li><li>Assist end-users with escalated network-related technical issues.</li></ul><p>Upgrades and Research:</p><ul><li>Stay updated on emerging networking technologies, tools, and trends in the IT sector.</li><li>Propose innovations or upgrades to improve network efficiency or reduce costs.</li></ul><p><br></p><p><br></p>
<p>Robert Half currently has a few ongoing opportunities for Data Entry clerks in the Woodland Hills, CA area. We are seeking meticulous individuals with an eye for detail and a passion for precision. Are you adept at handling large volumes of data with accuracy and efficiency? If so, we have the perfect opportunity for you. As a detail-oriented Data Entry Clerk your primary responsibility will be to ensure the accurate and efficient input of data into our systems. Your keen eye for detail and commitment to precision will play a crucial role in maintaining the integrity and reliability of our databases. You will be responsible for accurately inputting data from various sources into our database systems while maintaining a high level of precision, conduct regular and thorough data quality checks to identify and rectify discrepancies, organize/manage electronic and paper files, ensuring accessibility and ease of retrieval, collaborate with team members to verify data accuracy and resolve any discrepancies promptly, assist in the preparation of reports by collecting and summarizing impeccably accurate data, uphold the confidentiality and security of sensitive information, and more. For more information & details on how to apply, please call 818-703-8818 today.</p>
<p>Robert Half currently has a few ongoing opportunities for Data Entry clerks in the Woodland Hills, CA area. We are seeking meticulous individuals with an eye for detail and a passion for precision. Are you adept at handling large volumes of data with accuracy and efficiency? If so, we have the perfect opportunity for you. As a detail-oriented Data Entry Clerk your primary responsibility will be to ensure the accurate and efficient input of data into our systems. Your keen eye for detail and commitment to precision will play a crucial role in maintaining the integrity and reliability of our databases. You will be responsible for accurately inputting data from various sources into our database systems while maintaining a high level of precision, conduct regular and thorough data quality checks to identify and rectify discrepancies, organize/manage electronic and paper files, ensuring accessibility and ease of retrieval, collaborate with team members to verify data accuracy and resolve any discrepancies promptly, assist in the preparation of reports by collecting and summarizing impeccably accurate data, uphold the confidentiality and security of sensitive information, and more. For more information & details on how to apply, please call 818-703-8818 today.</p>
We are looking for a skilled Systems Administrator to support daily IT operations for a unique system that drives business processes. This role involves troubleshooting technical issues, maintaining system performance, and managing vendor relationships to ensure seamless operations. Based in Irving, Texas, this position requires flexibility and the ability to work independently in a small office environment.<br><br>Responsibilities:<br>• Provide technical support and troubleshooting for system issues, including hardware, software, and network-related problems.<br>• Respond promptly to operational disruptions, such as credit card machine failures or printing issues, to minimize downtime.<br>• Manage Active Directory, ensuring proper user access and system security.<br>• Oversee backup technologies to safeguard data and maintain system integrity.<br>• Collaborate with IT vendors to address network monitoring and maintenance needs.<br>• Monitor and maintain SonicWall firewalls to ensure secure and stable network connections.<br>• Identify and escalate network or server issues to appropriate vendors when necessary.<br>• Maintain and support computer hardware and software in a Windows-based environment.<br>• Be available for on-call support during evenings, weekends, or after-hours as needed.<br>• Work closely with a small team to ensure smooth day-to-day operations and long-term system reliability.
<p>We’re looking for a proactive Systems Engineer to design, manage, and optimize our client's IT infrastructure. In this role, you’ll ensure the stability, scalability, and security of our systems while supporting day-to-day operations and long-term growth.</p><p>Key Responsibilities:</p><ul><li>Deploy, configure, and maintain servers, virtualization platforms, and storage systems</li><li>Monitor system performance and troubleshoot issues across Windows and/or Linux environments</li><li>Manage Active Directory, group policies, and user access</li><li>Implement system upgrades, patches, and backups</li><li>Support disaster recovery and high-availability strategies</li><li>Collaborate with IT, network, and security teams to ensure system reliability and compliance</li></ul><p><br></p>
Key Responsibilities:<br>Design, implement, and manage enterprise-grade LAN/WAN architectures, including wireless networking solutions across retail locations and corporate offices.<br><br>Configure, maintain, and optimize network hardware such as routers, switches, firewalls, and wireless access points, ensuring high availability and performance.<br><br>Lead network troubleshooting and incident response efforts to quickly resolve issues and minimize downtime across critical systems.<br><br>Implement robust network security protocols and best practices to safeguard company data, systems, and infrastructure from internal and external threats.<br><br>Serve as a technical lead for infrastructure projects, including new store rollouts, network upgrades, and technology deployments.<br><br>Develop and maintain detailed documentation of network configurations, architecture diagrams, operational procedures, and policies.<br><br>Evaluate emerging networking technologies and tools; provide recommendations to improve network efficiency, security, and scalability.<br><br>Mentor entry level network staff and collaborate with IT teams, vendors, and business units to support operational and strategic goals.<br><br>Required Qualifications:<br>Bachelor’s degree in Computer Science, Information Technology, or a related field.<br><br>5+ years of progressive experience in network administration or engineering, with a strong track record in enterprise environments.<br><br>Advanced knowledge of networking protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, VLANs).<br><br>Hands-on experience with network monitoring, diagnostics, and management tools (e.g., SolarWinds, Wireshark, PRTG).<br><br>Proven expertise in routing, switching, firewall configuration, and wireless networking.<br><br>Strong analytical and problem-solving skills with keen attention to detail.<br><br>Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders.<br><br>Preferred Qualifications:<br>Industry certifications such as CCNA, CCNP, or equivalent.<br><br>Experience with Ubiquiti UniFi networking products and UniFi Controller software.<br><br>Familiarity with retail IT infrastructure and large-scale multi-site network environments.
<p>Enable business goals by working closely with personnel across the enterprise to capture requirements, research, evaluate, design, plan, implement, and support critical business software and services, and improve existing processes and infrastructure.</p><p>Maintain business availability by designing, implementing, and managing a monitor & alert system with automated processes/responses for key business systems.</p><p>Share information, mentor, and provide guidance to all technology related teams across the businesses.</p><p>Establish, document, and adhere to standards for systems design, testing, implementation, support, and security.</p><p>Document Standard Operating Procedures, Knowledge Base articles, and Fixing Guides to promote user and administrator self-service. Provide regular ticket updates to keep requestors and team members informed of progress and resolution know-how.</p><p>Drive scripting and automation to develop solutions for common problems.</p><p>Serve as the ultimate resource for resolution of sophisticated problems in a timely and proactive manner.</p><p>Work with the IT leadership team to identify skills gaps and evolve the IT function.</p><p>What you bring to the Team</p><p>Bachelor's Degree or equivalent experience in Information Technology (or related field).</p><p>7+ of demonstrated engineering ability to deliver new enterprise solutions from requirements gathering through implementation, documentation, and operational handoff. Demonstrated experience prioritizing and balancing workload for self and others</p><p>Over seven years of experience diagnosing and resolving IT issues with logical problem-solving and using industry standard methodologies.</p><p>5+ years of proven experience designing, managing, implementing, and supporting solutions on Microsoft Azure.</p><p>Experience managing sophisticated multi-forest / multi-tenant / multi-cloud environments.</p><p>Significant experience with Microsoft 365, specifically Entra ID (Azure Active Directory), Teams, SharePoint, Security and Compliance Center, Intune, and Defender for Endpoint. Also, significant experience with the Windows OS for Server and PCs.</p><p>Demonstrated experience with server services like DNS, DHCP, licensing, certificates, etc.</p><p>Demonstrated experience with designing and managing network infrastructure (including managed switches, routers, access points, VLANs, security, etc.), OT networking is a plus</p><p>Demonstrated experience performing all work using industry standard processes for security.</p><p>Experience with various Microsoft 365 integration and migration scenarios (e.g., on-premises to M365, M365 to M365, Google to M365, etc.), preferred.</p><p>Experience with ITIL processes, a plus</p><p>Experience with Fortinet network equipment, a plus.</p>
<p><strong>Must be Authorized to work in the USA - no sponsorship accepted.</strong></p><p><br></p><p>We are seeking a highly motivated IT Field Service Specialist to support the deployment, maintenance, and troubleshooting of IT infrastructure across diverse locations. This role is critical to ensuring the successful delivery of IT services including server, network, and security systems, as well as low-voltage cabling. The ideal candidate will thrive in a dynamic environment, working closely with internal teams and external partners to meet project goals.</p><p><br></p><p><strong>***This position requires extensive travel—approximately 60% to 75%—across the United States. Candidates must be comfortable working in remote and challenging environments and be available for after-hours, weekend, and on-call support as needed.***</strong></p><p><br></p><ul><li>Install, configure, and troubleshoot IT systems including servers, network equipment, security devices, and structured cabling.</li><li>Support LAN/WAN infrastructure setup and maintenance.</li><li>Act as the primary technical contact for assigned field projects, coordinating across multiple teams.</li><li>Diagnose and resolve technical issues with a focus on timely and effective solutions.</li><li>Maintain accurate documentation of installations, inventory, and service records.</li><li>Participate in network monitoring and escalation rotations.</li><li>Travel to various sites to perform IT-related maintenance and installations.</li></ul><p><br></p>
<p>We are seeking an experienced <strong>Network Architect</strong> to assess, optimize, and guide the future direction of our network infrastructure. This role is highly strategic—helping determine whether the organization needs additional FTEs, external support, or new solutions. You’ll analyze network traffic, review reports, identify opportunities for improvement, and create documentation and mapping for all sites.</p><p>This is a unique opportunity to step in as an outside voice, provide clarity, and ensure the network continues to operate with stability and scalability across multiple distribution sites.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze network reports, traffic, and performance.</li><li>Provide recommendations on resource needs (internal vs. external).</li><li>Map, document, and standardize network configurations across 11 distribution sites.</li><li>Support SD-WAN mesh environments, ensuring stability and scalability.</li><li>Collaborate with highly technical IT team members to identify gaps and unify practices.</li><li>Drive best practices in network design, security, and management.</li></ul><p><strong>Must-Have Experience:</strong></p><ol><li><strong>Fortinet technologies</strong> – network gear, routers, firewalls, and WiFi access points.</li><li><strong>Fortigate configuration</strong> – hands-on experience setting up and managing Fortinet products.</li><li><strong>SD-WAN</strong> – design, implementation, and optimization.</li></ol><p><strong>Nice to Have:</strong></p><ul><li>Experience in <strong>manufacturing environments</strong>.</li></ul><p><strong>Environment Details:</strong></p><ul><li>11 distribution sites</li><li>SD-WAN mesh</li><li>Largest sites located in Manitowoc and Ripon, WI</li></ul><p><strong>Why This Role?</strong></p><p> This is an urgent, high-visibility role where you will shape the future of the organization’s network strategy. The environment is stable, recently standardized, and primed for further optimization.</p><p><br></p><p><br></p>
We are on the hunt for a Systems Administrator to join our team in Sandy Springs, Georgia. This role lies at the intersection of providing first-level support for internal users and managing user accounts, permissions, and passwords. You will also be involved in system administration tasks, network support, software & application support, and documentation.<br><br>Responsibilities:<br><br>• Be the first point of contact for internal users by supporting them via ticketing system, phone, email and Teams.<br>• Troubleshoot and resolve hardware, software, and network issues promptly.<br>• Escalate complex issues to senior IT and engineering staff when necessary.<br>• Assist in managing user accounts, permissions, and passwords, especially for platforms like Active Directory, Office 365, etc.<br>• Configure new servers and services following established procedures and best practices.<br>• Perform routine system monitoring, backups, and basic maintenance tasks.<br>• Support the setup, configuration, and troubleshooting of hardware such as PCs, printers, mobile devices, etc.<br>• Assist in monitoring and maintaining local area network (LAN) and wide area network (WAN) connections.<br>• Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup.<br>• Install, update, and support company-approved software.<br>• Assist with the deployment of applications, patches, and updates to systems.<br>• Maintain detailed records of support requests and resolutions in the help desk system.<br>• Participate in creating and maintaining IT documentation, policies, procedures, and user guides in line with best practices.<br>• Ensure smooth operation of all IT functions, including telephone and network connectivity for all company locations.<br>• Implement and maintain appropriate security measures, processes, and procedures to protect business assets.<br>• Manage controls and governance of technology platforms and ownership of policies and procedures relating to information technology.<br>• Participate in the selection, implementation, and management of 3rd party vendor relationships for information technology.
<p>We are looking for a skilled Desktop Support Analyst to join our team. In this role, you will provide essential technical support to ensure employees have access to the tools and systems they need to excel. This position offers an opportunity to work on diverse IT infrastructure and network projects while delivering exceptional service to internal users.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and troubleshoot computers, printers, and mobile devices to ensure optimal performance.</p><p>• Respond to help desk tickets promptly and resolve issues within established service level agreements.</p><p>• Monitor IT systems for user-impacting problems and assist in identifying root causes.</p><p>• Participate in infrastructure, network, and security-related projects under the guidance of the Network Administrator.</p><p>• Collaborate with external vendors to address and resolve technical challenges.</p><p>• Adhere to organizational best practices and standard operating procedures for system provisioning, monitoring, and incident management.</p><p>• Provide after-hours support to address urgent technical issues as needed.</p><p>• Deliver efficient and friendly IT assistance to internal users, ensuring their technical needs are met.</p><p>• Educate employees on commonly used applications and promote cybersecurity best practices.</p>
<p>We are looking for a dedicated Dispatcher to join our Safety team in Memphis, Tennessee. This Contract position involves managing critical communication and operations to ensure the safety and smooth functioning of activities. The role requires availability for shifts over night on as well as Thursday through Monday.</p><p><br></p><p>** shift is Sunday & Monday from 11PM – 7AM and Thursday through Saturday from 8PM – 4AM.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the parking program, including issuing parking decals, updating parking information, and handling appeals.</p><p>• Maintain department equipment and supplies to ensure operational readiness.</p><p>• Complete and manage required documentation, such as operational notes, data entry, and dispatch records, in compliance with safety manuals and policies.</p><p>• Respond to routine, emergency, and crisis situations with clear and accurate dispatching via 911 and radio, adhering to relevant policies and laws.</p><p>• Stay updated on best practices through educational programs, workshops, and annual Security Authority training.</p><p>• Monitor the Safety office for any unusual or abnormal conditions, including incoming alarms and calls.</p>
<p>Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, you'll be instrumental in providing first-line technical support, diagnosing a wide range of IT issues, and ensuring our users get back to work quickly. If you possess a solid understanding of computer systems, exceptional communication skills, and a passion for delivering top-notch technical assistance, we want to hear from you</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Be the first point of contact, providing timely technical assistance to end-users via phone, email, and chat.</li><li>Diagnose and resolve hardware, software, and network issues efficiently.</li><li>Meticulously log and track all support requests within our ticketing system.</li><li>Empower users with solutions for software installations, password resets, and other common IT inquiries.</li><li>Ensure seamless escalation of complex issues to specialized IT teams.</li><li>Contribute to our knowledge base by documenting technical challenges and their resolutions.</li><li>Proactively follow up with users to confirm successful issue resolution and satisfaction.</li><li>Stay informed on the latest IT policies and security best practices to provide informed support.</li><li>Leverage your expertise in Microsoft Windows, Mac Computers, Cisco Technologies, and Active Directory to troubleshoot and resolve technical problems.</li><li>Utilize your skills in Citrix Technologies, Computer Hardware, and Microsoft to deliver effective and efficient support.</li></ul>
We are in the Investment Management industry, located in Bethesda, Maryland, looking for a VP of Solutions Development & Automation. This role will involve leading a skilled team, defining and implementing a forward-thinking application development and automation strategy, and collaborating with various stakeholders to ensure our technology outcomes support our business objectives.<br><br>Responsibilities:<br><br>• Oversee the design and development of internal platforms and customer-facing systems<br>• Provide transformative leadership, guiding teams through the product development lifecycle<br>• Collaborate with product owners, business leaders, and IT teams to align technology outcomes with business objectives<br>• Execute a forward-thinking application development and automation strategy in line with digital transformation goals<br>• Lead the implementation of DevOps pipelines, CI/CD practices, and modern cloud-native development frameworks<br>• Standardize and enhance SDLC practices, with a focus on secure development, automated testing, documentation, and structured change management<br>• Manage solution delivery, ensuring velocity, security, quality, and stakeholder satisfaction<br>• Establish and grow a dedicated UI/UX capability focused on delivering modern, intuitive, and consistent user experiences across platforms<br>• Work closely with cybersecurity, infrastructure, and data governance teams to ensure security, performance, and compliance across all initiatives<br>• Manage external development partners, scaling internal and outsourced capabilities as needed.
We are looking for a skilled Systems Administrator to join our team in Houston, Texas. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, ensuring seamless operations across various platforms. This role requires a proactive individual with expertise in system administration and a commitment to optimizing performance and reliability.<br><br>Responsibilities:<br>• Oversee the daily performance and functionality of IT systems, ensuring smooth operations.<br>• Configure, manage, and troubleshoot VMware environments to maintain system efficiency.<br>• Administer and support Microsoft Office 365 applications, ensuring proper functionality and user accessibility.<br>• Perform regular system updates and backups to safeguard data and minimize downtime.<br>• Monitor network activities and address security vulnerabilities to protect against potential threats.<br>• Provide technical support to staff, resolving issues related to hardware, software, and system access.<br>• Collaborate with other teams to implement IT solutions that align with organizational goals.<br>• Maintain documentation of system configurations, processes, and troubleshooting procedures.<br>• Evaluate and recommend improvements to enhance system performance and scalability.
<p>We are looking for an PL/SQL Programmer Analyst to join our team in Albuquerque, New Mexico. This Contract-to-Permanent position offers the opportunity to work on critical systems by developing and maintaining Oracle databases, client-server applications, and integrated data solutions. The ideal candidate will bring a strong problem-solving mindset and technical expertise to ensure software quality, reliable information, and stable mission-critical applications.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain Oracle databases, tables, and client-server applications to support mission-critical systems.</p><p>• Design integrated solutions by applying systems analysis and problem-solving techniques to complex data challenges.</p><p>• Ensure the stability, security, and quality of applications and information across production environments.</p><p>• Create and maintain automation scripts for data processing, service integration, and reporting tasks.</p><p>• Analyze, transform, and load data into Oracle databases using ETL techniques.</p><p>• Implement and maintain database and application security best practices to safeguard sensitive information.</p><p>• Work with Linux operating systems, including command-line operations and shell scripting, to optimize workflows.</p><p>• Collaborate on the setup and maintenance of sFTP servers, security keys, and firewall rules.</p><p>• Provide technical expertise for programming in PL/SQL, Python, C++, R, and other languages as needed.</p><p>• Support probabilistic matching tools, client-server applications, and web-based reporting solutions.</p><p>Other duties as needed</p>
We are looking for a skilled Data Engineer to join our team in West Chicago, Illinois, and contribute to the development and optimization of data systems and applications. This role requires a highly analytical individual with a strong technical background to ensure system efficiency, data integrity, and seamless integration of business processes. If you are passionate about transforming data into actionable insights and driving business outcomes, we encourage you to apply.<br><br>Responsibilities:<br>• Manage daily operations of IT systems, including maintenance, project coordination, and support tasks to ensure optimal functionality.<br>• Collaborate with IT teams to monitor system health and maintain a secure operational environment.<br>• Analyze and protect sensitive data, recommending solutions to enhance data security and integrity.<br>• Design and document system workflows, integrations, and processes to streamline business operations.<br>• Utilize data analytics tools to uncover patterns, predict outcomes, and support decision-making processes.<br>• Plan and implement system upgrades, feature configurations, and customizations to meet evolving business needs.<br>• Develop policies and procedures to ensure data governance, security, and system reliability.<br>• Lead training sessions and knowledge-sharing activities to promote effective use of IT systems across departments.<br>• Manage change processes and oversee release cycles for business applications.<br>• Execute and oversee projects from initiation to completion, including requirements gathering, implementation, and user testing.
<p>We are looking for a talented and driven Google Cloud Engineer to join our IT team. In this role, you will be responsible for designing, implementing, and managing cloud infrastructure using Google Cloud Platform (GCP). The ideal candidate will possess hands-on experience with cloud technologies, have a strong grasp of GCP services, and be dedicated to optimizing cloud environments for scalability, security, and performance.</p><p>Key Responsibilities:</p><p> </p><p><strong>Cloud Infrastructure Design & Deployment:</strong></p><ul><li>Design, deploy, and manage secure, scalable, and reliable cloud environments using various GCP services including Compute Engine, Kubernetes Engine, Cloud Storage, Cloud Networking, and BigQuery.</li></ul><p><strong>Automation & DevOps Practices:</strong></p><ul><li>Automate infrastructure provisioning, configuration, and deployments using tools such as Helm.</li><li>Develop and maintain CI/CD pipelines using Cloud Build, Jenkins, or other similar tools.</li></ul><p><strong>Performance Optimization:</strong></p><ul><li>Monitor cloud performance, suggest improvements, and optimize cloud resources to maintain cost-efficiency while ensuring high performance.</li></ul><p><strong>Security & Compliance:</strong></p><ul><li>Implement best practices for cloud security, including IAM roles, firewalls, encryption, VPCs, and data protection mechanisms.</li><li>Address compliance requirements for data storage and processing within cloud environments.</li></ul><p><strong>Collaboration & Troubleshooting:</strong></p><ul><li>Work with development, architecture, and cross-functional teams to provide technical expertise in designing cloud-based solutions.</li><li>Diagnose and resolve issues related to GCP infrastructure in a timely manner.</li></ul><p><strong>Cloud Cost Management:</strong></p><ul><li>Track and manage cloud expenditures by analyzing usage patterns and implementing cost-saving strategies.</li><li>Utilize native cost management tools within GCP to oversee budgets and resource consumption.</li></ul><p><strong>Documentation & Knowledge Sharing:</strong></p><ul><li>Create documentation for cloud architecture, processes, and best practices.</li><li>Provide training and mentorship to team members on Google Cloud technologies.</li></ul><p><strong>Innovation & Continuous Learning:</strong></p><ul><li>Stay informed on the latest developments in Google Cloud technologies and industry best practices.</li><li>Recommend and adopt new tools or technologies to streamline cloud operations.</li></ul><p><br></p><p><br></p>
