<p>We are looking for a skilled and empathetic POS Network Engineer to join our team in Chicago, Illinois. In this long-term contract role, you will play a critical part in managing and optimizing network systems while ensuring seamless operations across various platforms. This position requires strong networking expertise, excellent interpersonal skills, and a proactive approach to technical problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain user accounts, roles, workflows, and security settings in alignment with organizational policies.</p><p>• Conduct routine system upkeep, including updates, backups, patching, and preventative maintenance to enhance system reliability and security.</p><p>• Monitor and evaluate system performance metrics and data trends to identify opportunities for optimization and automation.</p><p>• Deliver technical support and training to end users, including restaurant managers and corporate staff, both remotely and on-site.</p><p>• Collaborate with vendors, service providers, and internal teams to troubleshoot issues, manage licenses, and implement new technologies.</p><p>• Assist in planning, testing, deploying, and documenting system updates and enhancements.</p><p>• Support technology rollouts for new restaurant openings, relocations, and remodels.</p><p>• Maintain accurate records of IT assets, licenses, and equipment inventory.</p><p>• Participate in after-hours support rotations to address critical system issues.</p><p>• Develop and update documentation such as user guides, troubleshooting manuals, and system configurations.</p>

• Proficiency with Cisco routers, Cisco ASA, Palo Alto firewalls, and Border Gateway Protocol (BGP).<br>• Experience with restaurant or retail-specific systems such as Toast, D365, Aloha, Micros, Breadcrumbs, or Shift4.<br>• Strong networking expertise with a preference for hands-on experience over systems knowledge.<br>• High emotional intelligence and ability to empathize with end users, particularly in restaurant or retail environments.<br>• Adept at working collaboratively in a smaller team setting with a friendly and proactive attitude.<br>• Familiarity with technology configurations and administration, especially during system transitions.<br>• Excellent troubleshooting skills and ability to provide user-focused solutions.<br>• Willingness to work onsite five days a week during onboarding, with potential flexibility thereafter.

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>