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290 results for Customer Service Manager jobs

Customer Service Representative

Pasadena, CA
remote
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support outreach and customer assistance efforts for residents in Pasadena, California. This is a Contract position focused on connecting with the public, answering questions related to emergency readiness, and delivering clear, helpful guidance with professionalism and empathy. The ideal candidate is comfortable handling a high volume of inbound and outbound communication, documenting interactions carefully, and following established service procedures. Responsibilities: • Place outbound calls to residents to share emergency preparedness information and offer support when assistance is needed. • Address incoming questions with accurate, easy-to-understand guidance related to disaster readiness, response procedures, and available resources. • Record call details, customer concerns, and outcomes thoroughly in the appropriate database to ensure complete and reliable documentation. • Follow approved workflows, scripts, and service standards to manage each interaction consistently and professionally. • Take part in training sessions and team updates to remain current on messaging, call handling expectations, and service best practices. • Manage a steady volume of inbound and outbound calls while maintaining a courteous and solutions-focused approach. • Support related administrative tasks such as data entry, email follow-up, and appointment coordination when required.
2026-05-05T00:00:00Z

Customer Service Representative

Westfield, NJ
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
55,000 - 60,000 benefits:<ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul>Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative

Amelia, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in Amelia, Ohio in a Contract to Permanent position. This role supports customers throughout the order and shipping process by providing timely assistance, accurate data entry, and clear communication. The ideal candidate is organized, detail-oriented, and comfortable working closely with internal departments to help ensure a smooth customer experience. Responsibilities: • Address customer questions and concerns with professionalism, working toward practical and timely resolutions. • Enter, review, and maintain customer profiles, order details, and related records with a high level of accuracy. • Prepare shipping paperwork, including labels, packing documentation, and other required transportation records. • Coordinate with freight providers to secure transportation options, arrange pickups, and support on-time shipment scheduling. • Monitor delivery progress and keep customers informed of delays, changes, or other shipment-related updates. • Confirm shipping information meets internal standards and assist in resolving billing discrepancies or freight claims. • Maintain well-organized files for shipping activity, customer communication, and order documentation. • Partner with sales, warehouse, and production teams to support order flow and improve service and shipping processes.
2026-04-29T00:00:00Z

Customer Service Representative

Lewes, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service. Responsibilities:• Maintain precise records of customer credit information.• Take necessary action by monitoring customer accounts.• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.
2026-04-23T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16 - 17.6 USD / Hourly
We are looking for a Customer Service Representative to support members and callers with patience and care in Indianapolis, Indiana. This Contract to permanent opportunity is ideal for someone who enjoys helping others, managing inquiries efficiently, and delivering a positive service experience in every interaction. In this role, you will assist individuals connected to a mission-driven organization that serves veterans, their families, and local communities. Success in this position requires strong communication, sound judgment, and the ability to work accurately across multiple systems in a fast-paced environment. Responsibilities:• Respond to incoming customer inquiries by phone and provide clear, courteous, and solution-focused support.• Document conversations, updates, and account details with a high level of accuracy while following established procedures.• Use multiple applications and internal systems at the same time to research issues, enter information, and complete service requests.• Investigate customer concerns, identify appropriate next steps, and escalate more complex matters when additional support is needed.• Maintain a calm and attentive approach during challenging interactions and work to de-escalate concerns effectively.• Adapt to updated workflows, system changes, and shifting priorities while continuing to meet service expectations.• Collaborate with team members and supervisors to share information, resolve issues, and support daily operations.• Meet attendance, schedule, and coverage expectations to help ensure consistent service for customers.
2026-05-04T00:00:00Z

Customer Service Representative

Wilmington, DE
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service. Responsibilities:• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.• Offer updates on claim statuses and guide customers through required documentation.• Assist claimants in navigating the online system and filing their claims accurately.• Search for and create claims within the company’s proprietary database system.• Perform accurate data entry and ensure compliance with established client procedures.• Review and analyze documentation to determine rightful ownership of claims.• Maintain detailed notes for each customer interaction in the claims database.• Escalate complex issues or concerns to management as necessary.• Identify and report discrepancies, patterns, or potential issues to supervisors.• Support additional administrative tasks and contribute to special projects as assigned.
2026-04-14T00:00:00Z

Customer Service Representative

Rochester, NY
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Rochester, New York through a Contract position. This role focuses on delivering responsive service to customers, handling high-volume phone interactions, and ensuring orders are entered accurately and efficiently. The ideal candidate is comfortable in a call center environment, communicates clearly, and can manage both incoming and outgoing customer contact with professionalism. Responsibilities: • Respond to customer inquiries by phone and provide timely, accurate information about products, orders, and service needs. • Manage a steady volume of inbound calls while maintaining a courteous and solutions-focused customer experience. • Place outbound calls as needed to confirm order details, follow up on requests, and resolve open issues. • Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time. • Address service concerns by identifying customer needs, researching information, and guiding each issue toward resolution. • Maintain clear records of customer interactions, order activity, and follow-up actions to support service continuity. • Work closely with internal teams to communicate order updates, clarify information, and help keep customer requests on track.
2026-04-30T00:00:00Z

Customer Service Representative

Canton, OH
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in North Canton, Ohio in a contract capacity with the potential to become permanent. This position supports customer accounts by coordinating orders, delivery details, and ongoing communication while building strong partnerships across internal teams. The role begins with onsite training and may shift to a hybrid schedule with up to two remote workdays per week after training is completed. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery information, entering orders, updating schedules, and maintaining accurate account records. • Work closely with sales, supply chain, manufacturing, and related teams to resolve service concerns and improve fulfillment results. • Monitor open orders and forecasts, follow up on urgent requests, and help keep order activity aligned with customer expectations. • Communicate order status, commercial details, and account updates clearly to both customers and internal stakeholders. • Maintain organized customer master data and support accurate order book oversight through careful review and follow-through. • Apply product knowledge and sound judgment to address account issues, recommend next steps, and support day-to-day service needs. • Deliver responsive service through timely communication, proactive follow-up, and consistent attention to delivery commitments.
2026-05-04T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary to Hire
15 - 15.5 USD / Hourly
We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract-to-permanent opportunity is ideal for someone who enjoys speaking with customers, gathering information accurately, and delivering a positive service experience in a call center setting. The role supports inbound and outbound phone interactions, order processing, and survey-related outreach, with a self-schedule at least 32 hours a week within these shifts: Monday through Friday 12:00 PM - 8:00 PM and Saturday 11:00 AM - 7:00 PM Responsibilities:• Handle a high volume of incoming calls while providing courteous, efficient assistance to customers and participants.• Place outbound calls as needed to collect responses, share information, or complete service-related follow-up activities.• Enter orders and customer details into internal systems with strong attention to accuracy and completeness.• Conduct polling or survey conversations in a thorough and accurate manner, clearly documenting responses and outcomes.• Resolve routine customer concerns by listening carefully, answering questions, and escalating more complex issues when appropriate.• Maintain reliable attendance and self-select shifts that meet the required weekly schedule commitment.• Update call records and account notes promptly after each interaction to support clear documentation and continuity of service.
2026-05-05T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day customer interactions for a growing team in Fort Wayne, Indiana. This contract position with permanent potential is ideal for someone who enjoys helping customers, managing order-related requests, and delivering responsive service across phone and administrative channels. The person in this role will handle a high volume of communication while maintaining accuracy, professionalism, and strong attention to detail. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information. • Place outbound calls as needed to follow up on requests, confirm details, and support ongoing service needs. • Enter customer orders and related information accurately into internal systems to ensure smooth processing. • Address questions, concerns, and routine service issues while maintaining a positive customer experience. • Document customer interactions thoroughly and keep records up to date for reference and follow-through. • Use Microsoft Excel and other office tools to track information, organize data, and support reporting needs. • Coordinate with internal teams to resolve order or account issues efficiently and communicate updates to customers.
2026-04-27T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul>
2026-05-01T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20.9 - 23 USD / Hourly
We are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent position with an opportunity to grow within the organization. In this role, you will provide exceptional support to credit union members, addressing their inquiries and ensuring a positive customer experience. If you have a passion for helping others and a strong ability to multitask, this position is for you. Responsibilities: • Respond to inbound calls from credit union members, addressing inquiries about account balances, transactions, and available products. • Provide clear and empathetic communication, especially when assisting customers with their financial needs. • Utilize multiple software systems, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to efficiently manage member requests. • Maintain a strong understanding of the credit union's product offerings to provide accurate information and recommendations. • Demonstrate patience and professionalism while handling a high volume of calls in a fast-paced environment. • Participate in a thorough onboarding process, including training and orientation, to ensure familiarity with systems and procedures. • Adhere to attendance policies and maintain reliability in scheduling, including occasional Saturday shifts. • Collaborate with team members to meet service level goals and enhance the overall member experience. • Stay informed about updates to credit union services and policies to provide up-to-date assistance. • Troubleshoot basic technical issues for members and escalate more complex problems to the appropriate department.
2026-04-10T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20.25 USD / Hourly
We are looking for an Customer Service Representative t to join a fast-paced investment advisory team in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who enjoys helping clients and advisors navigate web-based platforms while delivering clear, responsive service. In this role, you will support users with online tool questions, resolve routine technical issues, and partner with internal teams to ensure a smooth customer experience. The position follows an in-office schedule during training, with a hybrid arrangement available afterward. Responsibilities:• Guide clients and advisors on how to use online tools, new digital features, and related procedures so they can complete tasks confidently through self-service channels.• Respond to questions about platform functionality, company guidelines, and product-related processes while addressing straightforward usability concerns.• Investigate web-based application issues, determine likely causes, and resolve common problems with accuracy and urgency.• Escalate advanced technical matters to specialized support teams and remain involved to help drive timely resolution for the customer.• Monitor internal updates to online tools and communicate potential impacts that may affect support demand or incoming contact volume.• Build practical knowledge of systems, workflows, and support resources to provide dependable assistance across a range of web-based service needs.• Manage a high volume of cases at once while maintaining organized follow-up and providing clear status updates to advisors and clients.• Strengthen personal expertise through hands-on learning, peer collaboration, training, and the consistent use of established support best practices.
2026-05-04T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients. Responsibilities: • Respond promptly to incoming customer inquiries through various communication channels. • Provide accurate information about products and services to assist customers effectively. • Process orders and ensure all data entry tasks are completed accurately. • Address and resolve customer concerns to maintain high levels of satisfaction. • Handle inbound and outbound calls while maintaining professionalism and empathy. • Collaborate with team members to improve customer service processes. • Keep detailed records of customer interactions for future reference. • Escalate complex issues to the appropriate department or supervisor when necessary. • Stay informed about company policies and updates to provide consistent support. • Contribute to the overall success of the team by meeting individual performance goals.
2026-04-27T00:00:00Z

Customer Service Representative

Milwaukee, WI
onsite
Temporary to Hire
20 - 25 USD / Hourly
1. On-going business customer advocate monitoring product quality, delivery, customer complaints, issues and opportunities. 2. Respond timely to all customer calls, emails, phone calls. 3. Review, research, and enter new purchase orders as they are received. 4. Manage web data in conjunction with the Accounts Receivable team. 5. Support the plants and the sales team with various requests related to sales reports and web support. 6. Create and track RMA’s for quality issues. 7. Assist Accounts Receivable with the creation credit memos. 8. Assist in the completion of the annual Customer Service Satisfaction Survey. 9. Proactively contact customers regarding issuance of purchase orders and follow-up on all delinquent purchase orders. 10. Pursue payments for overdue invoices. 11. Provide backup support by filling in when team members are out of the office. 12. Assist with monthly inventory counts and entering inventory as needed. 13. Assist in monitoring stock and submitting material requisitions for inventory received from sister sites and outside vendors.
2026-04-30T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
Customer Care Representative – Mortgage Services Dept. Location: Tempe, AZ (100% On-Site | Rio Salado Pkwy & Loop 101 freeway Pay: $20/hour Employment Type: Full-Time Industry: Mortgage & Financial Services About the Role Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire a Customer Care Representative. This is a stable, entry-level opportunity with paid training, consistent full-time hours, and clear growth paths—ideal for candidates who enjoy helping people, learning new skills, and building a long-term career in financial services. The role is based in a modern, high-volume call center environment and is 100% on-site. Why You’ll Love This Job • Paid training—no mortgage experience required • Consistent, full-time schedule • Supportive team environment with coaching and development • Entry-level role with long-term career growth in financial services • Stable company in a growing industry with excellent company benefits! Position Overview As a Universal Customer Care Agent, you will support mortgage customers through a mix of inbound and outbound calls. You’ll assist customers with questions related to payments, escrow, and general account inquiries, while also reaching out to customers who may be past due to understand their situation and discuss next steps or available options. Key Responsibilities • Handle inbound calls related to mortgage payments, escrow questions, and general loan support • Conduct outbound calls to customers regarding missed or past-due payments in a professional, customer-focused manner • Provide clear, accurate, and empathetic assistance on all customer inquiries • Document customer interactions accurately in internal systems • Follow all compliance, quality, and customer care standards • Participate in ongoing training, coaching, and performance development Schedule Full-Time – 40 hours per week Monday–Friday Schedules: • Spring/Summer: 9:00 AM – 6:00 PM • Fall/Winter: 10:00 AM – 7:00 PM Monthly Saturday Rotation (1 Saturday per month): • Spring/Summer: 7:00 AM – 11:00 AM Fall/Winter: 8:00 AM – 12:00 PM Qualifications • Prior customer service experience required (call center, retail, administrative, receptionist, or similar) • Strong communication and problem-solving skills • Ability to manage a high call volume while remaining professional and detail-oriented • Comfortable working on-site Monday–Friday with availability for one half day Saturday per month • Interest in learning the mortgage industry and growing within a structured environment Why This Opportunity? • Entry point into a stable and growing mortgage and financial services industry • Paid training and ongoing development • Consistent full-time hours • Clear opportunities for advancement into various mortgage operations roles
2026-04-20T00:00:00Z

Customer Service Representative

Long Beach, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential. Responsibilities:• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.<ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul> • Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.• Prepare invoices and assist with billing activities by confirming order information before final submission.• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.• Enter order details into internal systems and verify that all entries align with supporting paperwork.• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.
2026-05-04T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-21T00:00:00Z

Customer Service Representative

Ithaca, NY
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Saint Petersburg, FL
onsite
Temporary to Hire
18 - 18 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
2026-05-03T00:00:00Z

Customer Service Representative

Marlborough, CT
onsite
Temporary / Contract
18.14 - 20.163 USD / Hourly
Our client is seeking a Customer Service Representative to join their team and serve as a key point of contact for customers. This role is responsible for handling inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and committed to delivering outstanding service in a fast-paced environment.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and efficiency</li><li>Process orders, returns, account updates, and other customer requests accurately</li><li>Maintain detailed and accurate customer records in CRM or other internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Provide product, service, and policy information to customers</li><li>Follow up on open issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal teams to support service delivery and problem resolution</li><li>Meet performance goals related to response times, quality, and customer satisfaction</li><li>Assist with administrative or departmental support tasks as assigned</li></ul>Qualifications<ul><li>High school diploma or equivalent required; associate or bachelor’s degree preferred</li><li>1+ years of customer service, call center, or client support experience preferred</li><li>Strong verbal and written communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Ability to manage multiple tasks and work effectively in a fast-paced environment</li><li>Strong attention to detail and organizational skills</li><li>Proficiency with Microsoft Office and customer service or CRM systems</li><li>Positive attitude and a team-oriented approach</li></ul>Preferred Skills<ul><li>Experience in a high-volume customer service setting</li><li>Familiarity with CRM platforms and ticketing systems</li><li>Ability to remain calm and professional in challenging situations</li><li>Bilingual skills are a plus, depending on client needs</li></ul>
2026-04-22T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary to Hire
15 - 15.5 USD / Hourly
We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract-to-permanent opportunity is ideal for someone who enjoys speaking with customers, gathering information accurately, and delivering a positive service experience in a call center setting. The role supports inbound and outbound phone interactions, order processing, and survey-related outreach, with a self-schedule at least 32 hours a week within these shifts: Monday through Friday 12:00 PM - 8:00 PM and Saturday 11:00 AM - 7:00 PM Responsibilities:• Handle a high volume of inbound calls professionally while providing clear, courteous assistance to customers and survey participants.• Place outbound calls as needed to collect responses, confirm details, or support ongoing polling and customer service activities.• Record information accurately in company systems and complete order or data entry tasks with close attention to detail.• Engage callers in a respectful and efficient manner to gather required information and maintain a smooth call experience.• Manage your assigned schedule within approved shift windows and consistently meet weekly hour expectations.• Follow call handling procedures, documentation standards, and quality guidelines during each customer interaction.
2026-05-05T00:00:00Z

Customer Service Representative

Canton, MI
onsite
Temporary / Contract
25 - 26 USD / Hourly
Seeking a Financial Aid Advisor in Canton! Are you passionate about helping students achieve their dreams? As a Financial Aid Advisor, you'll be a trusted guide—helping students and their families navigate the financial aid process with clarity, compassion, and care. Whether you’re working with future students as they get ready to start school or supporting current students as they continue their journey, your mission is to provide friendly guidance, accurate info, and smart solutions every step of the way. If you love fast-paced teamwork, meaningful conversations, and making a real impact—this is the job for you! This role is located in Canton and is fully ONSITE. Financial Aid experience and pay up to $24/hr. Responsibilities: Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed. Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles. Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions. Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions. Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success. Qualifications to be considered: Education: High School Diploma or some college coursework preferred Experience: 3 years in customer service or sales; 2 years in Financial Aid highly preferred Skills: Excellent customer service and communication skills Strong organizational skills and attention to detail Proficiency with computer applications (Word, Excel, SharePoint)
2026-05-06T00:00:00Z

Customer Service Representative

Virginia Beach, VA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Virginia Beach, Virginia. This is a long-term contract position within the manufacturing industry, where you will play a key role in managing business-to-business (B2B) customer interactions and ensuring smooth order processing. The ideal candidate thrives in a fast-paced environment and excels at cross-functional coordination. Responsibilities: • Process customer quotes and accurately convert them into orders within the designated system. • Verify purchase order details, including pricing, terms, and shipping requirements, to ensure accuracy. • Collaborate with sales, engineering, production, warehouse, and credit teams to address customer needs and resolve issues. • Monitor and communicate order statuses, manage backlogs, and provide timely delivery updates to clients. • Handle product returns, manage credit memos, and process credit applications as needed. • Maintain accurate and up-to-date customer records and documentation. • Assist with shipping logistics, including preparing necessary documentation for smooth delivery. • Identify opportunities for upselling accessories and parts, contributing to revenue growth.
2026-04-13T00:00:00Z

Customer Service Representative

Tonawanda, NY
onsite
Temporary to Hire
18 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Tonawanda, New York. In this Contract to permanent position, you will play a vital role in supporting customers with inquiries, order processing, and product-related assistance in a fast-paced environment. This is an on-site role with opportunities for overtime, offering a casual and collaborative workplace. Responsibilities: • Handle a high volume of inbound and outbound calls daily, providing prompt and detail-oriented support to customers. • Assist customers with placing orders and ensure accurate entry into the system. • Guide customers through product installation processes and address technical questions. • Respond to and resolve e-ticket inquiries in a timely and efficient manner. • Collaborate with team members to deliver exceptional customer service and meet departmental goals. • Maintain detailed and organized records of customer interactions and transactions. • Utilize Microsoft Office tools to manage documentation and communication effectively. • Stay informed about company products and services to provide accurate information to customers. • Identify opportunities to improve customer satisfaction and escalate complex issues when necessary. • Uphold a positive and detail-oriented demeanor, contributing to a supportive work environment.
2026-04-06T00:00:00Z

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