<p>We are looking for an organized and detail-oriented receptionist to join our team in Clayton, Missouri. In this role, you will serve as the first point of contact for visitors and callers, providing excellent customer service and managing essential administrative tasks. This position offers an opportunity to contribute to a collaborative and welcoming office environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors warmly and assist them with inquiries or directing them to appropriate personnel.</p><p>• Handle incoming calls using a multi-line phone system, ensuring efficient call routing and message-taking.</p><p>• Maintain the reception area to ensure a clean and detail-oriented appearance.</p><p>• Manage and distribute incoming mail and packages to the correct recipients.</p><p>• Provide administrative support to the team, including scheduling meetings or organizing files.</p><p>• Assist with basic office tasks such as photocopying, data entry, and maintaining supplies inventory.</p><p>• Coordinate with other departments to ensure smooth communication and workflow.</p><p>• Address client and staff inquiries promptly and with attention to detail.</p><p>• Support the team in various tasks as needed to ensure operational efficiency.</p><p><br></p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></p>
<p><br></p><p><strong>Job Title: Customer Service Representative (Temp-to-Hire)</strong></p><p><strong>Location:</strong> Danvers, Massachusetts</p><p><strong>Schedule:</strong> Full-time</p><p><strong>Position Overview:</strong></p><p>Our team is seeking a dedicated Customer Service Representative for a temp-to-hire opportunity in Danvers, MA. This role is ideal for candidates who thrive in fast-paced environments and who are passionate about delivering exceptional service. You’ll interact directly with clients, provide support, resolve issues, and ensure a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat, maintaining professionalism and empathy at all times</li><li>Resolve customer concerns and escalate complex issues as needed</li><li>Provide accurate information regarding products, services, and company policies</li><li>Document all customer interactions and follow up to ensure customer satisfaction</li><li>Collaborate with internal teams to streamline resolutions and enhance the customer experience</li><li>Perform data entry, maintain records, and generate reports using MS Office</li><li>Participate in team meetings and ongoing training sessions</li></ul>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
<p>We are seeking a <strong><u>Customer Service Representative</u></strong> to join our team in <strong><u>Carrollton, TX. </u></strong>This role is focused on delivering outstanding customer experiences, supporting order management, and maintaining accurate data records. Candidates should have excellent communication skills, a detail-oriented approach, and experience working within a fast-paced environment.</p>
We are looking for a detail-oriented and friendly Customer Service Representative to join our team in Richfield, Wisconsin. In this long-term contract position, you will play a key role in ensuring seamless order management and exceptional customer support in the wood and furniture manufacturing industry. This opportunity is ideal for someone eager to develop their skills and contribute to a collaborative and supportive work environment.<br><br>Responsibilities:<br>• Input quotes, invoices, and sales orders with precision using company systems.<br>• Create and manage sales orders, ensuring accuracy in selecting appropriate components.<br>• Respond to customer inquiries promptly and professionally, maintaining high service standards.<br>• Collaborate with team members to complete administrative tasks and support daily operations.<br>• Learn company workflows through comprehensive training, gradually expanding responsibilities.<br>• Organize and prioritize tasks effectively in a fast-paced, high-volume environment.<br>• Identify and resolve issues while maintaining a positive and proactive approach.<br>• Provide consistent and reliable support to ensure high-quality outcomes for customers.
<p><strong><em>Kimberly Casey </em></strong>with Robert Half is seeking a <strong><em>Receptionist/Sales Support Coordinator</em></strong>. This opportunity is for a local manufacturing company in Springfield. We are seeking a receptionist professional that can serve as backup support to order management. Responsibilities include answering main line phones, directing calls, greet and assist visitors and provide support to sales customer service team. </p><p>This role is 100% in-office, M-F, 40 hours per week. Benefits include: 100% paid healthcare premiums for employee, 401K safe harbor employer match, annual bonus, PTO and more. This company offers career growth opportunities as well.</p>
We are looking for a dedicated Customer Service Representative to join our team in San Leandro, California. This long-term contract position offers an opportunity to support the Customer Service department by managing administrative tasks and ensuring smooth operations. The ideal candidate will bring organizational skills, attention to detail, and proficiency in Microsoft Office tools to excel in this role.<br><br>Responsibilities:<br>• Manage administrative duties such as data entry, correspondence handling, and document organization.<br>• Utilize Microsoft Outlook to manage communications and scheduling effectively.<br>• Create and edit documents in Word while maintaining accuracy and attention to detail.<br>• Assist with Excel spreadsheet updates and ensure proper data management.<br>• Support the Customer Service team by handling overflow tasks and prioritizing efficiency.<br>• Communicate with internal and external stakeholders to address inquiries and follow up when needed.<br>• Maintain a positive and collaborative attitude to foster teamwork within the department.<br>• Adapt to shifting priorities and provide assistance wherever needed.<br>• Ensure all tasks are completed accurately and on time to support departmental goals.
<p>We are looking for a dedicated Customer Service Representative to join our team. In this long-term contract position, you will play a pivotal role in ensuring smooth order processing, accurate data management, and outstanding customer support. This is an excellent opportunity to utilize your skills in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end order processing, including invoicing, fulfillment, and inventory analysis.</p><p>• Identify and resolve issues in daily order operations, collaborating with other team members to ensure efficiency.</p><p>• Provide guidance and support to customer service representatives in completing their assigned tasks.</p><p>• Train team members on department processes and ensure adherence to established procedures.</p><p>• Suggest process improvements to management based on insights gained from customer interactions and order workflows.</p><p>• Oversee account and customer data management to maintain accuracy and streamline order processing.</p><p>• Handle returns, ensuring proper documentation and resolution.</p><p>• Process international documents and related transactions accurately and efficiently.</p>
<p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
<p>We are hiring for a contract to hire position for a Service Center Manager. This person oversees every facet of service center operations, ensuring sales goals are achieved, products meet quality standards, and customers receive excellent service. This position requires effective leadership, operational know-how, and a dedication to fostering a safe, well-organized, and efficient workplace. The Service Center Manager is instrumental in driving the center’s profitability and success while upholding the company’s values and standards.</p><p><br></p><p><strong>Job Functions:</strong></p><ul><li>Oversee all aspects of service center performance, ensuring compliance with company policies, procedures, and safety standards.</li><li>Conduct regular inspections and implement continuous improvements to guarantee products consistently meet or exceed customer quality expectations.</li><li>Maintain a clean, organized, and professional environment throughout the facility.</li><li>Monitor and assess staff performance, ensuring alignment with company standards.</li><li>Consistently enforce company policies and procedures, initiating corrective actions when necessary.</li><li>Serve as the primary representative of the service center, exemplifying the company’s Mission, Vision, and Core Values in interactions with employees, clients, and community members.</li><li>Prioritize customer satisfaction by delivering timely and accurate service.</li><li>Address customer inquiries and resolve issues promptly and professionally.</li><li>Review work orders, production schedules, and reports to develop accurate production estimates and schedules.</li><li>Ensure precise work order processing within the Company ERP system.</li><li>Utilize the ERP system to monitor, optimize, and enhance operational performance.</li><li>Drive achievement of Key Performance Indicators (KPIs) for the service center, identifying and correcting areas of underperformance.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Greensboro, North Carolina. This is a Contract to permanent position, offering an excellent opportunity to showcase your communication skills and ability to assist customers effectively. The ideal candidate will excel in a fast-paced environment and demonstrate a commitment to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring a high level of satisfaction.<br>• Manage order entry tasks accurately and efficiently to support operational needs.<br>• Provide clear and detail oriented communication to resolve customer issues and answer questions.<br>• Handle both inbound and outbound calls to address customer concerns or provide updates.<br>• Collaborate with team members to improve service delivery and meet performance targets.<br>• Maintain detailed records of customer interactions and transactions.<br>• Follow established protocols and procedures to ensure compliance and consistency.<br>• Identify opportunities to enhance customer satisfaction and recommend improvements.<br>• Assist in training new team members or sharing best practices when needed.<br>• Adapt to changing priorities and contribute to a positive team environment.
<p><strong>Overview:</strong></p><p> Robert Half is partnering with a reputable insurance firm to identify a customer-focused and detail-oriented <strong>Account Representative</strong>. In this role, you will serve as a primary point of contact for clients, supporting account servicing needs while ensuring policies, documentation, and communications are handled accurately and efficiently. The ideal candidate has strong communication skills, enjoys relationship-building, and is comfortable working in a fast-paced, service-driven environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for assigned client accounts, providing timely and professional support</li><li>Assist clients with policy inquiries, endorsements, renewals, and general service requests</li><li>Process policy changes, applications, certificates of insurance, and related documentation</li><li>Coordinate with internal teams, carriers, and underwriters to resolve account-related issues</li><li>Maintain accurate client records, policy information, and correspondence in agency management systems</li><li>Support renewal preparation and follow-up to ensure timely account servicing</li><li>Respond to phone and email inquiries while delivering a high level of customer service</li><li>Ensure compliance with insurance regulations and internal procedures</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p>We are looking for a proactive and detail-oriented person for <strong>Client Services </strong>to join our team. This role blends customer service, administrative support, and billing responsibilities, making it perfect for someone who enjoys variety and thrives in a collaborative environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for clients: answer and route calls, greet visitors, and manage front desk operations.</li><li>Respond to customer inquiries and prepare accurate quotes.</li><li>Process sales orders, verify pricing, and coordinate with shipping and warehouse teams to ensure timely delivery.</li><li>Generate, review, and track invoices; collaborate with accounting for payment processing and reconciliation.</li><li>Maintain accurate records in CRM and order management systems.</li><li>Perform general administrative tasks, including filing and light office upkeep.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Little Rock, Arkansas. In this role, you will interact with guests, ensuring they are welcomed and assisted promptly. This is a long-term contract position, ideal for someone who thrives in a customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist guests as they arrive, ensuring a positive and welcoming experience.</p><p>• Electronically check in visitors and manage their information accurately.</p><p>• Maintain detailed records of transactions and interactions with customers.</p><p>• Collaborate with team members to ensure smooth daily operations.</p><p>• Deliver exceptional customer service by addressing concerns and resolving issues efficiently.</p><p>• Provide clear and accurate information to customers regarding services or processes.</p><p>• Uphold company standards and policies while interacting with guests and colleagues.</p><p>• Identify opportunities to improve customer satisfaction and implement solutions.</p><p>• Support the team in other administrative tasks as needed.</p>
<p>Robert Half's client in Pleasant Hill, CA is seeking an experienced Office Administrator to join their growing team. This is an exciting opportunity to contribute to a company in the financial services industry.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>• Greet and welcome clients, visitors, and guests in a professional and friendly manner.</p><p>• Answer and direct incoming phone calls promptly and courteously.</p><p>• Manage office calendar: schedule, confirm, and coordinate appointments.</p><p>• Maintain a clean, organized, and professional front office environment.</p><p>• Handle incoming/outgoing mail and packages; oversee office supply inventory and orders.</p><p>• Ensure client refreshments and meeting spaces are prepared to create a welcoming environment.</p><p>• Support the team with general administrative tasks (filing, copying, scanning, data entry).</p><p><br></p><p><br></p><p>Qualifications:</p><p>• High school diploma or equivalent </p><p>• 5+ years of experience in a receptionist or customer service role, preferably in a professional setting.</p><p>• Strong communication skills, both written and verbal.</p><p>• Punctuality is essential</p><p>• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office management software.</p><p>• Ability to multitask, prioritize, and handle a variety of administrative duties.</p><p>• Strong attention to detail and organizational skills.</p><p>• Friendly, approachable, and capable of maintaining a positive office atmosphere.</p><p>• Ability to maintain confidentiality and adhere to firm policies regarding client privacy.</p><p>Preferred Skills:</p><p>• Knowledge of general office equipment, such as phone systems, copiers, and fax machines.</p><p>• Experience with Salesforce (CRM platform) is highly preferred.\</p><p><br></p><p>If you are interested in this Office Administrator position, please submit your resume today!</p>
<p>We are looking for a motivated BILINGUAL Retail Manager to join our team in Miami, Florida in Downtown. This role requires a proactive individual who is passionate about retail and sales, with the ability to assist in day-to-day operations and support customer engagement. The ideal candidate will bring strong organizational skills and a customer-focused mindset to help achieve business objectives. This role is excellent for candidates that live near the storefront, </p><p><br></p><p>Responsibilities:</p><p>• Assist customers with product inquiries and purchases, ensuring a positive shopping experience.</p><p>• Maintaining store operations and inventory accuracy.</p><p>• Manage annual inventory processes and contribute to purchasing activities.</p><p>• Handle inbound and outbound sales tasks, including direct and inside sales efforts.</p><p>• Collaborate with the marketing team to execute bilingual marketing strategies.</p><p>• Provide excellent customer service and build lasting relationships with clients.</p><p>• Perform cosmetic product demonstrations and offer recommendations to customers.</p><p>• Maintain a clean and organized retail environment to enhance the shopping experience.</p><p>• Contribute to achieving sales targets and business goals.</p><p>• Work effectively during scheduled hours, with Sundays and Wednesdays off.</p><p><br></p><p><strong>INTERESTED CANDIDATE PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS 786-897-7903 </strong></p>
We are looking for a dedicated Customer Service Representative to join our team in Rockland, Massachusetts. In this role, you will provide exceptional support to customers and internal teams, ensuring smooth communication and efficient handling of inquiries and orders. The ideal candidate thrives in a fast-paced environment and possesses strong organizational skills, technical aptitude, and a commitment to delivering excellent service.<br><br>Responsibilities:<br>• Engage directly with customers to understand their needs and provide tailored solutions.<br>• Prepare accurate quotations for new pumps, pump systems, and spare parts.<br>• Process customer orders promptly while verifying accuracy and required documentation.<br>• Manage purchase orders and coordinate expedited deliveries to meet customer expectations.<br>• Track shipments, provide schedules, and ensure timely delivery of goods.<br>• Organize and support trade shows and seminars as needed.<br>• Maintain detailed records and generate reports to support operational efficiency.<br>• Collaborate with sales representatives and management to address account activities.<br>• Provide technical insights and assistance to customers regarding product offerings.<br>• Execute administrative tasks to ensure seamless support for internal and external stakeholders.
<p>Our team is seeking a proactive Customer Service Representative who excels at building relationships and supporting customers through every interaction. This role requires hands-on experience with CRM platforms to manage inquiries, resolve issues efficiently, and deliver exceptional service across channels. The ideal candidate is a skilled communicator, tech-savvy, and thrives in a dynamic, fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat</li><li>Utilize CRM systems to track customer interactions, update records, and follow up on open cases</li><li>Troubleshoot and resolve customer issues with accuracy and empathy</li><li>Collaborate with internal teams to ensure customer needs are met and solutions are delivered</li><li>Document feedback and recurring issues to support process improvement</li><li>Maintain up-to-date knowledge of products, services, and company policies</li></ul><p><br></p>
<p>Our client, a growing Managed Service Provider, is seeking an experienced <strong>Systems Engineer</strong> to support client projects and deliver high-level technical solutions across small to mid-sized business environments. This role partners closely with the Director of Technical Operations and internal teams to design, implement, and support secure, scalable IT systems.</p><p><br></p><p>What You’ll Do</p><ul><li>Serve as a primary technical resource and trusted advisor for clients</li><li>Deliver remote and on-site support across Windows environments</li><li>Design, deploy, and support Windows Server, virtualization (Hypervisor/VMware ESX), and Active Directory</li><li>Configure and support firewalls, VPNs, and security solutions (FortiGate, Cisco, SonicWALL, DUO preferred)</li><li>Manage tickets, execute client projects, and own issues from identification through resolution</li><li>Troubleshoot hardware, software, networking, and endpoint security issues</li><li>Create clear documentation and maintain accurate time tracking</li></ul><p><br></p><p><br></p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>The Application Support Analyst provides Tier 2 support for internal business applications, troubleshooting issues, assisting end users, and documenting resolutions. This role works closely with engineering and IT teams to escalate issues and improve system stability.</p>
We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative in Buffalo, New York. This is a Contract to permanent position, offering an excellent opportunity to grow within the company. The ideal candidate will possess strong communication skills, a proactive attitude, and the ability to manage multiple responsibilities efficiently.<br><br>Responsibilities:<br>• Process customer quotes, input orders into the system, and generate accurate invoices.<br>• Make outbound sales calls to follow up on leads and establish long-term client relationships.<br>• Provide detailed product information and assist customers in selecting appropriate solutions.<br>• Address customer inquiries promptly and escalate complex issues to management when necessary.<br>• Maintain accurate customer records and monitor order progress using the designated software.<br>• Collaborate with internal departments, such as shipping and operations, to ensure timely order fulfillment.<br>• Proactively identify customer needs and offer tailored solutions to enhance satisfaction.<br>• Support the sales process by scheduling appointments and managing follow-ups.<br>• Handle inbound calls and emails, ensuring all customer interactions are attentive to detail and efficient.
We are looking for a detail-oriented Client Support Specialist to join our team in Saint Paul, Minnesota. In this role, you will play a crucial part in providing exceptional customer service, handling inbound and outbound communications, and resolving technical issues efficiently. This is a long-term contract position, offering the opportunity to work both remotely and on-site in a hybrid schedule.<br><br>Responsibilities:<br>• Respond promptly and accurately to customer inquiries, including setting up new users and terminating access for former employees.<br>• Provide updates and support to newly referred customers during their onboarding process.<br>• Address support requests, including password resets and technical issues, ensuring timely resolutions.<br>• Analyze data from calls and tickets to identify trends and recommend improvements to support processes.<br>• Utilize Microsoft Excel to manage data entry and maintain accurate records.<br>• Collaborate with team members to ensure customer satisfaction and efficient service delivery.<br>• Maintain professionalism and confidentiality when handling sensitive information.<br>• Assist in managing and resolving support tickets, demonstrating problem-solving abilities.<br>• Communicate effectively with customers and stakeholders to address concerns and provide solutions.
<p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
