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267 results for Customer Service Manager jobs

Customer Service Representative

Elkhorn, WI
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Service Representative to support energy assistance services for households in Wisconsin. This permanent contract opportunity is ideal for someone who enjoys guiding people through application processes, explaining eligibility rules clearly, and delivering respectful service to individuals facing financial hardship. The role combines client interaction, documentation review, and data accuracy to help connect community members with essential support through a nonprofit organization. Responsibilities: • Meet with applicants to gather information, review supporting documents, and assess eligibility for energy assistance programs. • Provide courteous and empathetic service when responding to questions from individuals and families seeking help. • Walk clients through program guidelines, required paperwork, and application next steps in a clear and understandable manner. • Record, update, and maintain applicant details accurately within internal systems and databases. • Use basic calculations to verify income information, household size, and other eligibility-related factors. • Coordinate with partner agencies and community resources to help address client needs and improve access to services. • Support outreach activities by participating in local events and connecting with residents who may qualify for assistance. • Assist a broad range of community members, including older adults, former service members, people with disabilities, and families with children, while protecting confidentiality and following program standards.
2026-07-08T00:00:00Z

Customer Service Representative

Fort Atkinson, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Fort Atkinson, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume communication, and ensuring each interaction is handled with professionalism and care. The person in this role will serve as a key point of contact for customers, providing accurate information, processing requests, and maintaining a positive service experience across phone-based interactions. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls promptly and professionally, addressing questions, concerns, and service requests with a helpful approach.• Enter and update order information accurately in internal systems to ensure timely processing and dependable recordkeeping.• Handle a steady volume of customer interactions while maintaining quality, courtesy, and attention to detail.• Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers.• Resolve routine service issues efficiently and escalate more complex matters to the appropriate team when necessary.• Document conversations, actions taken, and customer information clearly to support continuity and accuracy.• Deliver a consistent and positive experience that reflects the organization’s service standards and commitment to its community.• Collaborate with team members and supervisors to improve response times and support daily call center operations.
2026-07-17T00:00:00Z

Customer Service Representative

Fort Atkinson, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Fort Atkinson, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume phone interactions, and keeping order information accurate. The person in this role will serve as a key point of contact for inquiries, provide timely assistance, and help ensure a positive service experience with every interaction. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls with professionalism, empathy, and clear communication.• Assist callers with questions, concerns, and service requests while providing accurate information and appropriate next steps.• Enter and update order details carefully in the system to maintain complete and accurate records.• Place outbound calls as needed to follow up on requests, confirm information, or resolve outstanding issues.• Document customer interactions thoroughly to support service continuity and reporting needs.• Handle a steady volume of call center activity while meeting quality and responsiveness expectations.• Work with internal teams to address customer needs, escalate complex issues, and support efficient resolution.
2026-07-17T00:00:00Z

Customer Service Representative

Arlington, TX
onsite
Temporary / Contract
20 - 21 USD / Hourly
Position Summary:The Customer Service Representative is responsible for assisting customers by answering inquiries, resolving issues, processing requests, and providing exceptional service. This role serves as the primary point of contact for customers and helps ensure a positive customer experience while supporting company goals and objectives.Key Responsibilities<ul><li>Answer inbound calls, emails, and customer inquiries in a professional manner.</li><li>Resolve customer concerns, complaints, and service issues promptly.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Process orders, account updates, payments, and service requests.</li><li>Document customer interactions in CRM and company systems.</li><li>Follow up with customers to ensure issue resolution and satisfaction.</li><li>Meet quality assurance, productivity, and customer service goals.</li><li>Escalate complex customer issues to appropriate departments when necessary.</li><li>Maintain knowledge of company products, services, and promotions.</li><li>Collaborate with internal teams to resolve customer concerns effectively.</li><li>Perform data entry and administrative tasks related to customer accounts.</li></ul>
2026-07-15T00:00:00Z

Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to join our team in Madison, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping customers, managing appointment scheduling, and creating a positive experience from the first interaction through post-service follow-up. In this role, you will support inbound inquiries, coordinate service visits, and maintain accurate records while working closely with internal team members to keep daily operations running smoothly. Responsibilities: • Respond to incoming phone calls and online inquiries with professionalism, empathy, and a strong sense of urgency. • Turn customer inquiries into scheduled service appointments by identifying needs, asking thoughtful questions, and recommending the appropriate service options. • Collect complete and accurate service details, including customer concerns, access information, prior history, and other relevant notes for the field team. • Conduct post-service follow-up with customers to confirm satisfaction, address concerns, and help strengthen ongoing customer relationships. • Reach out to membership customers to arrange routine maintenance visits and keep recurring service schedules on track. • Maintain detailed and up-to-date customer records, communication notes, and appointment information within the company system. • Partner with dispatch and other team members to communicate scheduling details, support appointment changes, and assist during busy periods. • Help optimize the schedule by filling open time slots with waitlisted customers, maintenance visits, or other pending appointments. • Provide additional administrative support such as data entry, outreach tasks, and team coordination as business needs require.
2026-07-17T00:00:00Z

Customer Service Representative

Portage, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Portage, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume phone interactions, and keeping service records accurate and up to date. The person in this role will provide courteous assistance, process orders efficiently, and contribute to a positive experience for every caller. Responsibilities:• Respond to incoming customer calls with professionalism, empathy, and clear communication.• Assist individuals with questions, service needs, and general account or order-related concerns.• Enter orders and update customer information accurately within the appropriate systems.• Handle a steady flow of phone interactions while maintaining quality and attention to detail.• Make outbound calls when needed to follow up on requests, clarify details, or provide updates.• Document conversations, actions taken, and next steps to ensure complete service records.• Resolve routine issues promptly and escalate more complex matters to the appropriate team.• Support day-to-day call center operations by meeting service expectations and response timelines.
2026-07-17T00:00:00Z

Customer Service Representative

Des Plaines, IL
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity in Rosemont, IL. This position is ideal for someone who enjoys supporting customers, managing order-related activity, and keeping communication clear from initial request through final resolution. The role calls for strong attention to detail, a service-focused mindset, and the ability to coordinate effectively with internal partners to ensure a smooth customer experience. Responsibilities:• Respond to incoming customer calls and messages, routing requests appropriately and providing prompt assistance.• Enter customer orders with accuracy while confirming product information, quantities, and pricing details before submission.• Follow each order through the fulfillment cycle and keep customers informed of progress, changes, or delays.• Resolve questions and concerns related to order activity by researching issues and delivering timely updates.• Work closely with internal order management and fulfillment teams to address problems and support efficient processing.• Review order records to identify inconsistencies, investigate discrepancies, and help bring transactions to completion.• Maintain clear documentation of customer interactions, recurring concerns, and resolution outcomes to support process improvements.• Deliver attentive service throughout the full order lifecycle, ensuring customers receive consistent communication and support.
2026-06-24T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
15 - 20 USD / Hourly
Position SummaryWe are seeking a customer-focused and professional Customer Service Representative to join our team. The ideal candidate is passionate about delivering exceptional service, resolving customer inquiries efficiently, and building positive relationships with customers. This role serves as a key point of contact for customers and plays an important role in maintaining customer satisfaction and loyalty.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and issues in a timely and empathetic manner.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Document customer interactions and maintain records in the company’s customer relationship management (CRM) system.</li><li>Process orders, returns, exchanges, and account updates as needed.</li><li>Collaborate with internal teams to ensure customer concerns are addressed effectively.</li><li>Follow established service standards and company policies.</li><li>Identify opportunities to improve customer experiences and provide feedback to management.</li><li>Meet established performance metrics, including response times, quality standards, and customer satisfaction goals.</li></ul>
2026-07-06T00:00:00Z

Customer Service Representative

De Soto, KS
onsite
Temporary to Hire
21.375 - 24.75 USD / Hourly
We are looking for a Customer Service Representative to join a paper and packaging organization in DeSoto, Kansas on a contract basis with the opportunity to become permanent. This role is ideal for someone who enjoys supporting customers, managing order activity, and partnering with internal teams to keep service levels high. The position is scheduled for 40 hours per week and requires working on-site four days each week. Success in this role comes from clear communication, strong follow-through, and a calm, solutions-focused approach when addressing customer needs. Responsibilities: • Manage customer orders from initial entry through completion, ensuring information is accurate and processed in a timely manner. • Update existing orders as customer needs change and confirm adjustments are reflected correctly in internal records. • Track open orders and proactively communicate status updates, timelines, and issue resolution to customers. • Maintain accurate order and account details within Oracle and other business systems as needed. • Partner closely with the sales team and other internal stakeholders to coordinate customer requests and support account activity. • Respond to inbound customer inquiries with professionalism, empathy, and a service-oriented mindset. • Handle concerns and unexpected issues with composure, identifying practical solutions that support both the customer and the business. • Contribute to a positive customer experience through consistent follow-up and clear communication across phone and email channels.
2026-07-14T00:00:00Z

Customer Service Representative

New Berlin, WI
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in New Berlin, Wisconsin. This Long-term Contract position focuses on supporting daily order flow, maintaining accurate records, and helping internal teams keep customer requests moving efficiently. The ideal candidate brings a strong service mindset, excellent attention to detail, and the ability to manage administrative tasks in a fast-paced environment. Responsibilities: • Manage daily customer order activity by entering requests, organizing order queues, and helping ensure prompt processing through company systems. • Maintain accurate records by updating master data, entering information into internal platforms, and verifying details for completeness. • Coordinate order dispatch activities and monitor progress so requests move forward on schedule. • Review freight-related charges, process invoice documentation, and flag discrepancies when needed. • Update spreadsheets and internal databases with current information to support reporting and operational accuracy. • Transfer data between systems carefully and consistently while minimizing entry errors. • Respond to questions from internal stakeholders and work across departments to resolve order or account issues. • Provide administrative support that helps streamline fulfillment activities and maintain organized documentation.
2026-07-16T00:00:00Z

Customer Service Representative

Appleton, WI
remote
Temporary to Hire
19 - 20 USD / Hourly
Robert Half is partnering with a well-established machinery manufacturer to hire a Customer Service Representative who enjoys helping customers, solving problems, and delivering an exceptional service experience.In this role, you'll serve as the primary point of contact for residential consumers, assisting with product questions, warranty inquiries, troubleshooting, and general customer support. If you have strong communication skills, enjoy working with people, and thrive in a fast-paced environment, we'd love to connect with you. Responsibilities: <ul><li>Respond to inbound customer calls, emails, and online inquiries regarding products, warranties, and service requests.</li><li>Guide customers through basic troubleshooting and provide solutions to common product concerns.</li><li>Manage customer cases in Zendesk, ensuring accurate documentation and timely follow-up.</li><li>Escalate complex technical issues to authorized service providers when appropriate.</li><li>Maintain detailed customer records and case updates within the support system.</li><li>Develop a strong understanding of residential product lines to provide knowledgeable customer support.</li><li>Assist with additional customer service and administrative responsibilities as needed.</li></ul>
2026-07-17T00:00:00Z

Customer Service Representative

West Des Moines, IA
remote
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative to join a growing insurance services team in a hybrid, contract-to-hire opportunity based in West Des Moines, Iowa. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can confidently manage a high volume of inquiries while navigating multiple systems. The ideal candidate will bring strong attention to detail, excellent communication skills, and a commitment to providing an exceptional customer experience.Responsibilities:<ul><li>Manage a combination of inbound and outbound customer interactions, addressing questions, resolving concerns, and providing timely updates with a high level of professionalism.</li><li>Research and review policy information across multiple databases and applications to verify details, investigate discrepancies, and process updates.</li><li>Maintain accurate customer and policy records by entering, updating, and validating information with a strong attention to detail.</li><li>Respond to customer and internal inquiries via email, providing clear communication, status updates, and appropriate resolutions.</li></ul>If you are looking for your next step in your customer service career, please call 515.706.4974 or apply through our Robert Half website today!
2026-07-09T00:00:00Z

Customer Service Representative

Agoura Hills, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Customer Service Representative to support a retail operation in Calabasas, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced service environment and can manage orders, customer communication, and cross-functional coordination with accuracy and professionalism. The role plays an important part in ensuring timely order processing, issue resolution, and consistent support for both domestic and international customer needs. Responsibilities: • Manage incoming customer orders through electronic order systems, resolve processing exceptions, and assist with account or platform configuration when needed. • Prepare billing for completed shipments, including applicable transportation charges, and verify invoice accuracy before release. • Review order activity for minimum requirements, pricing discrepancies, and customer-specific conditions, then communicate directly with customers to address issues promptly. • Serve as a central point of contact for customer inquiries and complaints by coordinating with shipping, production, and sales teams to drive resolution. • Initiate and record credits for returned, damaged, or short-shipped items within the enterprise resource planning system. • Assemble and track export documentation for international orders, including commercial paperwork and shipping instructions, while partnering with internal teams to secure required records. • Maintain organized records, reports, and scheduling documents related to service performance, delivery status, and pricing details. • Collaborate regularly with the sales organization to address product-related concerns, customer needs, and procedural updates. • Document updated processes and service requirements for international accounts to support consistency and compliance. • Provide backup coverage and day-to-day guidance for other customer service team members while contributing to departmental performance objectives.
2026-07-17T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
About the OpportunityRobert Half is partnering with a mission-driven nonprofit organization to hire a Customer Service Representative who is passionate about helping others and creating positive experiences for every individual they assist. This role is ideal for someone who enjoys building relationships, solving problems, and providing exceptional service in a fast-paced, team-oriented environment. The position is fully onsite during the first six months to support training, collaboration, and onboarding. Upon successful completion of the training period, employees will transition to a hybrid schedule of three remote days and two onsite days per week. Candidates with previous experience in a nonprofit organization, customer service, administrative support, or call center environment are encouraged to apply. Key Responsibilities<ul><li>Provide exceptional customer service by responding to inquiries via phone, email, and other communication channels in a timely and professional manner.</li><li>Assist clients by answering questions, explaining available programs and services, and directing them to the appropriate resources.</li><li>Resolve customer concerns by identifying solutions, following up on requests, and ensuring a positive experience from start to finish.</li><li>Accurately enter and maintain customer information, service requests, and case notes within CRM and internal database systems.</li><li>Partner with internal departments to coordinate services and ensure customer needs are addressed efficiently.</li><li>Stay informed on organizational programs, policies, and community resources to provide accurate and consistent information.</li><li>Manage multiple priorities while maintaining attention to detail, confidentiality, and a high level of professionalism.</li><li>Contribute to a collaborative team environment focused on delivering outstanding service and supporting the organization's mission.</li></ul>
2026-07-11T00:00:00Z

Customer Service Representative

Tacoma, WA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a long-term contract opportunity in Tacoma, Washington. This position supports customers in a showroom-style sales environment by providing product guidance, processing purchases, and helping ensure orders are handled accurately from inquiry through fulfillment. The role is well suited for someone early in their career, including someone in an entry-level stage, who is eager to learn, deliver excellent service, and grow through hands-on training. Responsibilities:• Welcome customers in person, answer questions about available products, and help guide buying decisions based on individual needs.• Complete customer purchases by handling cash and card payments, entering sales into company systems, and maintaining accurate sales records.• Work closely with purchasing and warehouse teams to confirm stock availability and arrange special orders when needed.• Keep the showroom presentable by replenishing shelves, organizing displays, and making sure merchandise is clearly labeled and easy to find.• Adjust pricing labels and signage as product information changes, while routinely checking the area for cleanliness and inventory accuracy.• Support order fulfillment during high-volume periods by gathering items, preparing packages, and verifying each order before release.• Coordinate with warehouse personnel and external sales partners to help ensure customer orders are completed and delivered on time.• Provide dependable customer support by phone and in person while maintaining organized documentation and clear communication across teams.
2026-07-16T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Pico Rivera, CA
onsite
Temporary / Contract
19 - 20.5 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization. Responsibilities:• Welcome customers and visitors at the door and ensure their needs are promptly addressed.• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.• Organize and file job jackets systematically in the designated filing cabinets.• Create production tickets, including box specifications, load tags, and additional copies required for production processes.• Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets.• Track and log all completed backend tasks and sales orders to ensure proper documentation.• Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers.• Utilize Microsoft Excel and Word for data entry and reporting purposes.
2026-07-09T00:00:00Z

Customer Service Representative

Sacramento, CA
onsite
Temporary to Hire
28 - 31 USD / Hourly
We are looking for a Customer Service Representative to join a pharmaceutical organization in Sacramento, California for a permanent role. This position serves as a key point of contact for customers, ensuring orders, account inquiries, and service concerns are handled with accuracy and care. The ideal candidate brings a strong service mindset, thrives in a regulated environment, and can coordinate effectively across multiple internal teams to deliver timely support. Responsibilities:• Manage customer purchase orders from entry through fulfillment, ensuring information is complete, accurate, and updated in internal systems.• Partner with teams across operations, quality, production, regulatory, and logistics to address service issues and keep customers informed on progress.• Maintain organized records of customer interactions, order details, account documentation, and related communications.• Provide clear updates on inventory availability, expected delivery timing, shipment progress, and any supply constraints that may affect customer orders.• Research service concerns, order discrepancies, and customer complaints, then work toward prompt and thorough resolution.• Support the setup of new customer accounts by gathering required documentation and assisting with onboarding activities.• Follow company policies, regulatory expectations, and quality standards in every customer interaction and transaction.• Escalate product complaints, quality-related matters, adverse events, and compliance issues through the appropriate reporting channels.• Contribute to reporting efforts, customer feedback initiatives, and process improvement activities that strengthen service performance.• Build working knowledge of pharmaceutical products, service procedures, and applicable regulatory requirements to support customers effectively.
2026-07-16T00:00:00Z

Customer Service Representative

Spokane, WA
onsite
Temporary / Contract
21 - 26 USD / Hourly
Robert Half is searching for a Customer Service Representative to join a growing service-focused organization in the Spokane area. This position is a great fit for someone who enjoys helping people, resolving issues, and creating positive customer experiences. The ideal candidate will be dependable, detail-oriented, and comfortable handling a high volume of customer interactions.Pay: $21-$25/hr depending on experienceJob Duties<ul><li>Respond to customer inquiries through phone and email.</li><li>Assist customers with orders, account updates, and general questions.</li><li>Research and resolve customer concerns in a timely manner.</li><li>Enter and update customer information accurately in company systems.</li><li>Communicate with internal teams to coordinate solutions.</li><li>Maintain a professional and positive customer experience.</li></ul>
2026-07-13T00:00:00Z

Customer Service Representative

Camden, NJ
onsite
Temporary to Hire
23 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a fast-moving office environment in Camden, New Jersey. This long-term contract position combines customer support, mail and shipping coordination, and front-office administrative assistance in a structured onsite setting. The ideal candidate is comfortable handling a high volume of tasks, communicating clearly with internal and external contacts, and using Microsoft Office to stay organized and responsive. Responsibilities:• Manage incoming customer calls and respond to questions with professionalism, accuracy, and urgency.• Process orders and update related information in company systems while maintaining careful attention to detail.• Support daily mailroom and shipping activity, including sorting, distributing, preparing, and tracking outbound and inbound packages.• Provide administrative assistance to the onsite team by handling routine clerical tasks and maintaining organized records.• Step in at the reception area when needed to greet visitors, answer the main line, and direct inquiries appropriately.• Coordinate follow-up communication for customer requests and help resolve service issues in a timely manner.• Work effectively in a fast-paced onsite environment while balancing customer interactions and operational priorities.
2026-07-20T00:00:00Z

Customer Service Representative

Racine, WI
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Racine, Wisconsin. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, managing high-volume customer interactions, and ensuring each inquiry is handled with accuracy and care. In this role, you will serve as a key point of contact for callers while also assisting with order processing and follow-up communication. Responsibilities: • Respond to incoming customer calls with professionalism, empathy, and a solution-focused approach. • Assist callers with questions, service needs, and general support while delivering a positive customer experience. • Enter orders and update customer information accurately within the appropriate systems. • Handle both inbound and outbound phone communication to resolve issues and provide timely follow-up. • Document customer interactions clearly so records remain complete and up to date. • Work closely with internal teams to address requests efficiently and ensure smooth service delivery. • Maintain consistent call quality and productivity in a fast-paced call center environment.
2026-07-20T00:00:00Z

Customer Service Representative

San Mateo, CA
onsite
Temporary / Contract
22 - 23 USD / Hourly
Robert Half is working to support our client with an exciting event at Coyote Point. This is a one day event for 4.5 hours starting at 2:30PM. Your job is to ensure a smooth registration process for guests. Personability is huge! The goal is to have the guests from start to finish have a great experience. If interested, apply now! No interview process! Duties: Greeting guests, scanning tickets, selling tickets via box office, etc. Candidates will be using iPhone scanners. Overall, very simple role!
2026-07-20T00:00:00Z

Customer Service Representative

Fairfax, VA
onsite
Temporary to Hire
18.05 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a fast-moving team in Fairfax, Virginia. This contract opportunity with permanent potential is ideal for someone with experience in banking support who enjoys solving issues, assisting customers, and working in an on-site environment Monday through Friday. In this role, you will handle service inquiries, review documentation, and support claim-related research while maintaining a high level of professionalism and accuracy. Responsibilities:• Respond to customer questions and service requests in a high-volume call center setting with professionalism and urgency.• Review escrow- and mortgage-related information to support accurate account handling and timely follow-up.• Research account details, documentation, and claim information to help resolve customer issues efficiently.• Investigate insurance-related matters by gathering records, confirming details, and escalating concerns when needed.• Use Microsoft Office tools and CRM systems to document interactions, track tasks, and maintain organized records.• Manage multiple assignments at once while meeting deadlines and maintaining attention to detail.• Communicate clearly with customers and internal teams to provide updates, explain next steps, and support
2026-07-20T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support a real estate and property organization in Tustin, California. This Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and building positive client relationships in a hybrid work environment. The position includes on-site training during the first two weeks, followed by a schedule that combines in-office collaboration with ongoing customer support responsibilities. Responsibilities:• Handle a steady flow of incoming customer calls and respond to inquiries with professionalism, accuracy, and empathy.• Make outbound calls when needed to follow up on service matters, address concerns, and encourage customer retention.• Enter and update order information and customer records carefully to maintain accurate account details.• Resolve customer issues efficiently by identifying needs, explaining available solutions, and ensuring appropriate next steps are completed.• Support retention efforts by engaging with customers who may be considering cancellation and reinforcing the value of services offered.• Work closely with supervisors and team members in a hybrid setting to maintain service quality and meet performance expectations.• Participate in required on-site training and apply learned processes, service standards, and communication techniques to daily work.
2026-07-20T00:00:00Z

Customer Service Representative

Fairfax, VA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a Customer Service Representative to join our team in a fully onsite role. This is a great opportunity for someone with at least 1 year of customer service or collections experience who is looking to grow within a company. Qualifications:<ul><li>1+ years of customer service or collections experience</li><li>Strong verbal and written communication skills</li><li>Proficiency in Microsoft Office Suite</li><li>Tech-savvy with the ability to learn new systems quickly</li><li>Desire to build a long-term career and grow within the organization</li></ul>
2026-07-20T00:00:00Z

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