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273 results for Customer Service Manager jobs
- Roanoke, VA
- onsite
- Temporary / Contract
- 17 - 21.15 USD / Hourly
- <p>We are looking for a Customer Service Representative to support patient-facing operations across urgent care and outpatient laboratory settings in Roanoke, Virginia, 24014. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.</p>
- 2026-11-11T00:00:00Z
- Stevens Point, WI
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Stevens Point, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
- 2026-10-23T00:00:00Z
- Minneapolis, MN
- onsite
- Temporary / Contract
- 17 - 22 USD / Hourly
- <p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Ontario, CA
- onsite
- Temporary / Contract
- 22.8 - 26.4 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a manufacturing team in Eastvale, California on a Contract basis. This position supports customers who use commercial equipment by providing clear guidance, resolving technical concerns, and ensuring each interaction is handled with professionalism. The ideal candidate brings hands-on troubleshooting ability, strong communication skills, and a service-minded approach to solving product and equipment-related issues.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line assistance to customers by handling incoming calls and support inquiries related to equipment performance, product usage, and service needs.</p><p>• Investigate reported equipment or system problems, identify likely causes, and walk customers through practical steps to restore operation.</p><p>• Record customer interactions, technical findings, and resolution details accurately to maintain organized support documentation.</p><p>• Route advanced or unresolved concerns to the appropriate internal specialists while ensuring timely follow-up for the customer.</p><p>• Build positive customer relationships through responsive communication, professionalism, and consistent service quality.</p><p>• Work closely with service, operations, and other internal teams to coordinate solutions and address issues efficiently.</p><p>• Answer questions related to products, equipment capabilities, orders, and available services with clarity and accuracy.</p><p>• Support both inbound and outbound customer communication as needed to provide updates, gather information, and confirm issue resolution.</p>
- 2026-11-10T00:00:00Z
- Las Vegas, NV
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Customer Service Representative to support a busy real estate and property office in Las Vegas, Nevada. This Contract position is ideal for someone who enjoys helping people, managing a steady flow of phone and in-person inquiries, and resolving community-related concerns with care and efficiency. The person in this role will serve as a key point of contact for residents, visitors, and internal teams while keeping communication organized and responsive.<br><br>Responsibilities:<br>• Respond to a high volume of incoming calls and walk-in inquiries, providing courteous and timely assistance for community-related questions and concerns.<br>• Address resident and visitor issues by gathering details, sharing accurate information, and directing matters to the appropriate team when needed.<br>• Prepare, review, and process forms, written responses, and general correspondence with strong attention to accuracy and completeness.<br>• Maintain organized filing and recordkeeping practices to support efficient office operations and easy document retrieval.<br>• Deliver administrative and customer support to other departments during peak periods or when additional coverage is required.<br>• Track inquiries and follow up on open items to help ensure issues are resolved in a timely and thorough manner.<br>• Communicate with individuals in a calm and respectful manner, especially when handling sensitive, urgent, or escalated situations.
- 2026-11-05T00:00:00Z
- Seattle, WA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Customer Service Representative to support daily operations in an ambulatory clinic in Seattle, Washington. This Long-term Contract position focuses on creating a welcoming and efficient experience for patients by coordinating appointments, managing communication, and assisting with front-line service needs. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple tasks in a busy clinical setting.<br><br>Responsibilities:<br>• Respond to incoming patient calls promptly and provide courteous, accurate assistance with questions, service needs, and follow-up requests.<br>• Arrange and update appointments while helping maintain an organized daily clinic schedule that supports smooth patient flow.<br>• Welcome patients upon arrival, assist with intake activities, and prepare them for their visit in a detail-focused and respectful manner.<br>• Enter and maintain service-related information accurately, including order details and other required documentation.<br>• Collect and process payments or other revenue-related transactions according to clinic procedures.<br>• Share approved test result information and relay messages clearly to patients, providers, and administrative staff as appropriate.<br>• Address patient concerns with empathy and care, escalating issues when needed to ensure timely resolution.<br>• Support communication and coordination between clinical and administrative teams to promote efficiency and patient safety.
- 2026-11-11T00:00:00Z
- Middletown, NY
- onsite
- Temporary / Contract
- 18.63 - 19 USD / Hourly
- <p>We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The Customer Service Representative role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.</p><p>• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.</p><p>• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.</p><p>• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.</p><p>• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.</p><p>• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.</p><p>• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.</p>
- 2026-11-11T00:00:00Z
- Torrance, CA
- onsite
- Temporary to Hire
- 20.9 - 22 USD / Hourly
- We are looking for a Customer Service Representative to join a manufacturing organization in Torrance, California. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, managing order activity, and keeping service operations running smoothly in a fast-paced setting. The person in this role will serve as a key point of contact for customer needs, ensuring accurate order processing, timely communication, and effective issue resolution.<br><br>Responsibilities:<br>• Process customer purchase requests from receipt through final submission, ensuring all order details are complete and accurate.<br>• Maintain customer and order information by updating records, account details, and related data in internal systems.<br>• Respond to customer questions and service needs through clear, attentive communication across phone and email channels.<br>• Keep customers informed on order progress, shipping schedules, delays, and backorder status updates.<br>• Investigate service concerns and work with internal partners to resolve order, account, and fulfillment issues efficiently.<br>• Partner with account services, sales support, and cross-functional teams to address customer requests and improve overall service.<br>• Assist with selected eCommerce-related inquiries and offer guidance when additional support is needed.<br>• Maintain a high standard of accuracy while balancing multiple priorities during high-volume periods.
- 2026-11-05T00:00:00Z
- Carson, CA
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- <p>We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions through phone and email with clear, accurate, and timely information.</p><p>• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.</p><p>• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.</p><p>• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.</p><p>• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.</p><p>• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.</p><p>• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.</p>
- 2026-11-13T00:00:00Z
- Westminster, CA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards.<br><br>Responsibilities:<br>• Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options.<br>• Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed.<br>• Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up.<br>• Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes.<br>• Participate in assigned calling campaigns designed to enhance member service and strengthen engagement.<br>• Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently.<br>• Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels.<br>• Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards.<br>• Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations.<br>• Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
- 2026-11-13T00:00:00Z
- Madison Heights, MI
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a busy customer-focused team in Michigan. This Long-term Contract position is ideal for someone who enjoys assisting customers, handling high-volume communication, and ensuring orders are processed with accuracy. The role requires strong attention to detail, clear communication, and the ability to balance multiple priorities while delivering dependable service.<br><br>Responsibilities:<br>• Build strong customer relationships by providing responsive, attentive support and creating a positive service experience.<br>• Handle incoming calls and email inquiries, addressing questions, resolving concerns, and ensuring timely follow-up.<br>• Process customer orders accurately and enter detailed information into the designated system.<br>• Monitor order activity, provide status updates, and communicate important information to customers as needed.<br>• Investigate service issues or complaints and work toward effective resolutions that support customer satisfaction.<br>• Partner with teams such as Sales and other service contacts to coordinate responses and meet customer expectations.<br>• Review order details carefully, including quantities, pricing, and related calculations, to maintain accuracy.<br>• Manage several requests at once in a fast-paced setting while staying organized and focused on accuracy.<br>• Expand knowledge of products, workflows, and company procedures to provide informed customer support.
- 2026-11-13T00:00:00Z
- Charlotte, NC
- onsite
- Temporary to Hire
- 24 - 26 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a metal fabrication organization in Charlotte, North Carolina in a contract-to-permanent capacity. This role is centered on delivering a high standard of support throughout the full customer order cycle, from initial order intake through shipment communication and invoice follow-up. The ideal candidate brings strong communication, careful attention to detail, and the ability to coordinate effectively with internal teams to keep customer needs on track.</p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders accurately, verify key details, and enter updates into the company system while confirming timelines and order status information.</p><p>• Monitor incoming electronic orders, revisions, and customer requests submitted through portals, spreadsheets, and other channels, ensuring records remain current and complete.</p><p>• Partner with customers to share shipment schedules, explain delays, and gather any missing information needed to move orders forward.</p><p>• Work with the Accounts Receivable team to investigate billing questions and help resolve invoice-related concerns promptly.</p><p>• Serve as a primary point of contact for customers regarding product or delivery issues, providing timely follow-up and practical solutions.</p><p>• Assess order urgency, material availability, and potential shortages to help establish priorities and communicate critical needs to production, scheduling, and shipping teams.</p><p>• Identify transportation or delivery challenges, address service concerns, and discuss premium freight implications with customers when expedited arrangements are necessary.</p><p>• Support account coordination activities by maintaining accurate order, inventory, and shipping documentation across the customer service process.</p>
- 2026-11-11T00:00:00Z
- Brookville, OH
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a manufacturing operation in Brookville, Ohio on a Contract basis. This role will serve as a key point of coordination for customer-related activity, helping manage order information, production timing, and communication across internal teams. The ideal candidate brings strong customer service skills, works comfortably with data and systems, and can keep priorities organized in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate production-related scheduling activities to help keep customer orders on track and aligned with operational timelines.</p><p>• Enter and maintain order and scheduling information accurately within company systems, including ERP tools as needed.</p><p>• Partner closely with purchasing to confirm required materials and components are available to support planned production.</p><p>• Handle inbound and outbound communication with professionalism, providing timely updates and responding to customer or internal inquiries.</p><p>• Review order details for accuracy and follow up on missing or incomplete information to reduce delays.</p><p>• Support daily administrative and customer service tasks using tools such as Excel, Outlook, and related business software.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
- 2026-11-06T00:00:00Z
- Cincinnati, OH
- onsite
- Temporary / Contract
- 19 - 23 USD / Hourly
- <p><br></p><p>Robert Half is seeking customer-focused professionals for ongoing Customer Service Representative opportunities. We regularly partner with local organizations seeking individuals who can resolve questions, process information accurately, and create a positive customer experience. Specific duties, schedules, and assignment lengths vary by opportunity.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone and email.</li><li>Provide accurate information regarding products, services, orders, and account activity.</li><li>Enter and update customer information in internal databases.</li><li>Process orders, service requests, and account changes.</li><li>Research concerns and coordinate with internal teams to resolve issues.</li><li>Document customer interactions and follow-up actions.</li><li>Maintain accuracy and professionalism in a fast-paced environment.</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Summerville, SC
- onsite
- Temporary to Hire
- 17 - 17 USD / Hourly
- We are looking for a Customer Service Representative to join a busy utilities and infrastructure team in Summerville, South Carolina. This contract-to-permanent opportunity is well suited for someone who enjoys helping customers, managing several priorities at once, and keeping front-office operations running smoothly. In this role, you will support walk-in visitors and phone inquiries while building the knowledge needed to work independently after a structured training period.<br><br>Responsibilities:<br>• Welcome customers at the front counter and provide attentive support for service-related questions and requests.<br>• Handle incoming calls and respond to outbound follow-ups to resolve issues, share updates, and coordinate next steps.<br>• Enter customer information, service details, and transaction records accurately into internal systems.<br>• Manage email communication in a clear and timely manner, ensuring customer concerns are addressed appropriately.<br>• Schedule appointments and coordinate service-related activities based on customer needs and team availability.<br>• Prioritize multiple tasks throughout the day while maintaining accuracy and a positive customer experience.<br>• Work closely with other front-desk team members to keep daily operations organized and responsive.<br>• Learn department procedures and service processes during training to become fully self-sufficient in the role.
- 2026-10-28T00:00:00Z
- Charleston, SC
- onsite
- Temporary to Hire
- 18 - 18 USD / Hourly
- <p>We are looking for a customer-focused individual to join an organization in Charleston, South Carolina as a Customer Service Representative in a contract to permanent role. This part-time position supports both customer experience and day-to-day office coordination, making it ideal for someone who enjoys balancing service, organization, and administrative follow-through. The person in this role will help deliver timely support to customers, maintain smooth internal operations, and contribute to a positive experience for both clients and employees.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer requests across support platforms, providing timely and attentive assistance with orders, product questions, returns, warranties, and general concerns.</p><p>• Handle support tickets from initial review through resolution, including documenting details, coordinating next steps, and ensuring customers receive clear updates.</p><p>• Prepare shipping labels and arrange approved outbound shipments for replacements, samples, and return-related requests.</p><p>• Provide customer support across multiple channels, including marketplace inquiries, product review responses, and return management systems.</p><p>• Recognize situations that require additional review and escalate sensitive or complex issues to the appropriate internal leader.</p><p>• Track recurring service trends, common product concerns, and frequent customer questions, then share insights to support operational improvements.</p><p>• Assist with customer communication needs tied to product launches and other high-volume service periods.</p><p>• Help keep the Charleston, South Carolina office ready for daily operations by monitoring supplies, receiving deliveries, and supporting workplace organization.</p><p>• Coordinate administrative tasks such as shipping, vendor-related needs, equipment requests, meeting preparation, and employee onboarding or offboarding support.</p>
- 2026-11-11T00:00:00Z
- Richmond, VA
- onsite
- Temporary / Contract
- 19.95 - 23.1 USD / Hourly
- We are looking for a Customer Service Representative to support vendor and client account activities in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and delivers attentive service across a high volume of interactions. The person in this role will help confirm account details, guide customers through payment-related processes, and keep records accurate so requests move forward efficiently.<br><br>Responsibilities:<br>• Place a large number of outbound calls to vendors and clients to confirm account details and payment information.<br>• Guide customers through available payment methods, enrollment steps, and account setup expectations with professionalism and clarity.<br>• Enter new information and revise existing records in company databases while maintaining a high level of accuracy.<br>• Record conversations, updates, and next steps thoroughly to ensure complete documentation of each interaction.<br>• Reconnect with vendors and clients to obtain missing details and encourage completion of registration or account setup requirements.<br>• Audit account information, investigate inconsistencies, and resolve issues through research and direct outreach.<br>• Work closely with internal teams to address account-related questions and support timely issue resolution.<br>• Achieve daily performance targets related to call activity, service quality, productivity, and customer experience.
- 2026-11-09T00:00:00Z
- Richmond, VA
- onsite
- Temporary / Contract
- 19.95 - 23.1 USD / Hourly
- We are looking for a Customer Service Representative to support vendor and client account services in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, handles a fast-paced call environment with confidence, and maintains strong attention to detail when working with account records. The person in this role will engage directly with vendors and clients, provide guidance on payment and enrollment matters, and help ensure account information is complete and accurate.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Guide customers through available payment methods, registration steps, and account setup expectations in a clear and thorough manner.<br>• Enter new information and revise existing records in internal databases while maintaining accurate account documentation.<br>• Record customer conversations, status updates, and planned follow-up actions with consistency and detail.<br>• Reconnect with vendors and clients to collect missing details, complete pending registrations, and move account setup forward.<br>• Examine account records to identify inconsistencies, research issues, and coordinate outreach to resolve discrepancies.<br>• Work closely with internal teams to address account concerns and support timely issue resolution.<br>• Achieve established goals for call activity, service quality, productivity, and customer experience.
- 2026-11-13T00:00:00Z
- Charlotte, NC
- onsite
- Temporary / Contract
- 17 - 19 USD / Hourly
- We are looking for a customer-focused Customer Service Representative to support a retail organization in Charlotte, North Carolina. This is a Contract position offering permanent weekday hours, where you will help resolve complex customer concerns across eCommerce and store-related channels while working closely with internal teams. The ideal candidate brings strong judgment, clear communication, and a genuine commitment to improving each step of the customer experience.<br><br>Responsibilities:<br>• Serve as the point of contact for escalated customer matters, guiding issues through to timely and effective resolution.<br>• Record case details, actions taken, and final outcomes accurately in customer service and case management platforms.<br>• Work closely with departments such as store operations, fulfillment, merchandising, marketing, credit, and customer care to address customer needs.<br>• Review recurring complaints, service patterns, and customer feedback to uncover opportunities for operational improvement.<br>• Track service performance and identify developing issues that could affect satisfaction across online and in-store experiences.<br>• Contribute to quality discussions, call evaluations, and coaching feedback efforts designed to strengthen service delivery.<br>• Apply approved resolution options and customer recovery measures in alignment with company standards.<br>• Maintain daily productivity while meeting service expectations, response targets, and customer satisfaction goals.<br>• Support additional customer experience initiatives and special assignments as business needs evolve.
- 2026-11-13T00:00:00Z
- New Holland, PA
- onsite
- Temporary to Hire
- 19 - 20 USD / Hourly
- <p>We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.</p><p>• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.</p><p>• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.</p><p>• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.</p><p>• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.</p><p>• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.</p><p>• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.</p><p>• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.</p>
- 2026-11-13T00:00:00Z
- Lansdale, PA
- onsite
- Temporary to Hire
- 20 - 23 USD / Hourly
- <p>We are looking for a <strong>Customer Service Representative </strong>to join a growing team in Lansdale, Pennsylvania in a Contract to Permanent role. This position is ideal for someone who enjoys helping customers, managing orders with precision, and working closely with internal teams to keep service levels high. The right candidate will bring strong communication skills, sound judgment, and the ability to handle multiple priorities in a fast-paced office environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage customer accounts by responding to questions, resolving service needs, and supporting requests tied to complex products or high-volume accounts.</p><p>• Enter and process customer orders accurately while identifying opportunities to recommend additional products or services that align with customer needs.</p><p>• Review transaction details, update account information, and correct records to maintain accurate documentation within company systems.</p><p>• Address customer issues using established service procedures and escalate matters to the appropriate internal teams when further review is needed.</p><p>• Track orders throughout the full lifecycle, from initial entry through final invoicing, to ensure timely completion and visibility.</p><p>• Partner with colleagues across departments to share product information, coordinate responses, and help deliver a smooth customer experience.</p><p>• Handle inbound customer communication professionally and provide clear follow-up to support timely issue resolution.</p>
- 2026-11-13T00:00:00Z
- Wilmington, NC
- onsite
- Temporary / Contract
- 21.85 - 23 USD / Hourly
- We are looking for a Customer Service Representative to join an import/export operation in Wilmington, North Carolina. This Long-term Contract position is ideal for someone with a strong service mindset and accurate data entry skills who is interested in developing expertise within logistics. The role offers the opportunity to support daily customer interactions, maintain organized records, and contribute to efficient shipment coordination in a fast-paced office environment.<br><br>Responsibilities:<br>• Respond to customer questions and provide timely support related to orders, shipment activity, and service requests.<br>• Enter and update shipment, customer, and order information accurately in company systems and records.<br>• Prepare, organize, and review documentation to help ensure smooth import/export and logistics operations.<br>• Coordinate with internal teams to track requests, resolve issues, and maintain clear communication throughout the service process.<br>• Use Microsoft Office applications and standard office equipment to manage correspondence, reports, and daily administrative tasks.<br>• Monitor details carefully to reduce errors and keep customer and operational information current and complete.<br>• Learn logistics procedures and workflows through training and apply that knowledge to day-to-day customer service activities.
- 2026-10-28T00:00:00Z
- Simpsonville, SC
- onsite
- Temporary / Contract
- 21 - 22 USD / Hourly
- We are looking for a detail-oriented Customer Service Representative to support customer accounts in Simpsonville, South Carolina. This Long-term Contract position will serve as a key point of contact for quotations, order processing, returns, delivery updates, and account documentation while ensuring timely responses and accurate record handling. The ideal candidate brings strong communication skills, sound judgment, and the ability to coordinate effectively with internal teams and customers in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee customer portal activity by monitoring incoming requests, purchase orders, and quality-related notifications, and ensure all required actions are completed within established response timelines.<br>• Examine quote requests for completeness, confirm that customer specifications and supporting documents are available, and coordinate submission to the estimating team for review.<br>• Prepare customer quotations following internal approval, send proposals within required turnaround times, and support pricing discussions between the customer and business development contacts.<br>• Compare incoming purchase orders against approved quotes or active agreements, identify any inconsistencies, and work directly with customers until corrected documentation is received.<br>• Route purchase orders for contract review, follow up with internal departments to prevent delays in order entry, and provide timely order acknowledgements to customers.<br>• Submit customer-driven engineering change requests to the appropriate teams, communicate cost and scheduling impacts, and implement approved changes accurately.<br>• Notify customers of shipment or delivery delays, provide clear status updates, and share practical recovery plans to address schedule impacts.<br>• Evaluate return requests in accordance with company guidelines, authorize material returns when appropriate, communicate applicable charges, and track the return process through completion.<br>• Supply documentation to finance to support debit and credit reconciliation activities and help resolve account-related discrepancies, including scorecard concerns.<br>• Strengthen team performance by sharing account knowledge, supporting cross-training efforts, and assisting with other related customer service duties as needed.
- 2026-11-11T00:00:00Z
- Sandston, VA
- onsite
- Permanent / Full Time
- 40000 - 42000 USD / Yearly
- <p>We are looking for a detail-oriented Customer Service Representative to join a manufacturing organization in Sandston, Virginia. This position supports daily order administration and customer-facing processes by coordinating information across teams, maintaining accurate records, and helping ensure timely service. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment while delivering a high standard of support.</p><p><br></p><p>Responsibilities:</p><p>• Manage order entry and related administrative tasks with accuracy, ensuring customer requests are processed efficiently from initial receipt through fulfillment.</p><p>• Serve as a central point of communication between customers and internal departments to keep orders moving smoothly and resolve issues promptly.</p><p>• Prepare routine written communications, documentation, and updates needed to support customer accounts and internal coordination.</p><p>• Work closely with sales and customer support personnel to address questions, confirm order details, and maintain a positive client experience.</p><p>• Monitor order status and follow up proactively with stakeholders to reduce delays and maintain clear, consistent communication throughout the process.</p><p>• Use ERP and business systems to maintain records, enter transactions, and support day-to-day customer service and order management activities.</p><p>• Follow workplace safety, health, and environmental standards while completing assigned duties in accordance with company expectations.</p><p>• Assist with additional operational or administrative responsibilities as needed to support the broader team.</p>
- 2026-11-04T00:00:00Z
- Roanoke, VA
- onsite
- Temporary to Hire
- 17 - 17 USD / Hourly
- <p>We are looking for a Patient Services Representative to support patient access operations in Roanoke, Virginia. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and keeping administrative tasks organized in a healthcare setting. In this role, you will guide patients through registration and scheduling processes while helping create an efficient and welcoming experience from arrival through follow-up.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors professionally and provide courteous assistance throughout the check-in process.</p><p>• Complete patient intake activities by entering and updating demographic, insurance, and account information accurately.</p><p>• Coordinate appointment scheduling, confirm upcoming visits, and assist with rescheduling when needed.</p><p>• Collect co-payments and other patient payments, then reconcile daily receipts according to office procedures.</p><p>• Respond to patient questions with empathy and escalate complex concerns to the appropriate team members.</p><p>• Partner with clinical and administrative staff to support efficient patient flow and timely service.</p><p>• Maintain confidentiality of patient information and follow all applicable privacy and compliance standards.</p>
- 2026-11-11T00:00:00Z