<p><strong>Jennifer Fukumae with Robert Half Finance and Accounting is partnering with a Wealth Management Firm</strong> seeking a Client Service Associate. You will support an exclusive group of high-net-worth corporate executives, entrepreneurs, and accomplished professionals.</p><p> </p><p> This firm focuses on delivering deeply strategic, comprehensive financial guidance—freeing clients to focus on what matters most while excelling in their personal and professional pursuits.</p><p>Founded by a former Morgan Stanley advisor with 10+ years of experience, the practice now manages a uniquely curated book of high-net-worth clients averaging $3–5M in AUM each.</p><p>This is an opportunity to work directly alongside the founder and serve as the first point of contact for high-net-worth clients and prospects. You’ll play a critical role in relationship management, operations, client communication, and day-to-day advisory support.</p><p> </p><p><strong>What You’ll Do</strong></p><ul><li>Serve as the main contact for clients and prospects; manage ongoing communication via phone and email.</li><li>Participate in client meetings, assist with presentations, and support the delivery of strategic client work.</li><li>Research and respond to client inquiries, escalating issues when needed.</li><li>Act as the liaison between the advisor and various internal functions including client services, trading, billing, performance, and portfolio management.</li><li>Manage key administrative responsibilities: scheduling, meeting preparation, documentation, expense submissions, and communication handling.</li><li>Process equity, mutual fund, and fixed-income trades for brokerage clients; work within custodial platforms, CRM systems, and APX portfolio management tools.</li><li>Support account maintenance, paperwork, and follow-up with custodians and internal departments.</li></ul><p> </p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. This position offers the opportunity to work in a dynamic environment within the telecom services industry. As a contract-to-permanent role, it provides the potential for long-term growth and stability.<br><br>Responsibilities:<br>• Deliver exceptional customer service by responding to inbound and outbound calls efficiently and with strong attention to detail.<br>• Manage data entry tasks with a high level of accuracy and thoroughness.<br>• Handle order entry processes, ensuring timely and accurate completion.<br>• Assist with front desk responsibilities for an hour weekly and provide coverage during receptionist absences.<br>• Support event-related customer inquiries, including monthly events and quarterly major events.<br>• Address approximately 15 customer calls daily, with increased volume during major events.<br>• Collaborate with customer service teams across two companies to ensure seamless operations.<br>• Provide bilingual support in Spanish for translation and communication purposes, if applicable.<br>• Uphold punctuality and reliability while fostering a team-oriented work environment.<br>• Maintain a strong focus on detail and long-term fit within the organization.
We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This is a contract-to-permanent opportunity within the waste management and environmental services industry. The ideal candidate will have strong communication skills and a proactive approach to resolving customer inquiries and disputes, ensuring a positive experience for all. You will play a key role in managing client relationships and supporting various administrative tasks.<br><br>Responsibilities:<br>• Address customer inquiries and concerns through phone, email, and other communication channels to ensure prompt and accurate resolutions.<br>• Collaborate with internal departments to resolve service issues and disputes effectively.<br>• Process customer interviews, record essential information, and maintain accurate data within company systems.<br>• Prepare and manage contract forms, calculate service charges, collect deposits, and issue cancellation or change orders.<br>• Handle payment processing, bank deposits, and production-related paperwork with attention to detail.<br>• Investigate and resolve complaints regarding billing or service issues, coordinating with relevant teams as necessary.<br>• Promote goodwill by delivering exceptional service and maintaining positive relationships with customers.<br>• Identify and implement cost-effective and environmentally responsible solutions to address service-related concerns.<br>• Support general office duties, including scheduling appointments and managing order entries.<br>• Utilize Microsoft Excel, Word, and email systems to maintain organized records and correspondence.
We are looking for a motivated and personable Customer Service Representative to join our team in Fort Mill, South Carolina. This Contract to permanent position offers an exciting opportunity to engage with customers, manage inquiries, and contribute to our continued success. The ideal candidate is proactive, organized, and eager to build strong relationships with clients.<br><br>Responsibilities:<br>• Initiate outreach efforts, including cold calls, to potential and existing customers in a detail-oriented and engaging manner.<br>• Handle customer inquiries and interactions, ensuring a seamless and positive experience from start to finish.<br>• Utilize Salesforce to maintain accurate records of customer data, communications, and progress towards sales or service goals.<br>• Stay organized and manage tasks efficiently, ensuring timely follow-ups and attention to detail.<br>• Meet and exceed established metrics and performance objectives to support the team’s overall goals.<br>• Collaborate with team members and contribute to various initiatives in a dynamic and fast-paced environment.<br>• Assist with order entry and resolve customer issues effectively during inbound and outbound calls.<br>• Maintain a strong commitment to delivering high-quality customer service and building lasting relationships.
<p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.</p><p>• Upload and organize documents into files accurately, processing 20 or more uploads daily.</p><p>• Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.</p><p>• Collaborate seamlessly with team members to foster a positive and productive work environment.</p><p>• Utilize Office tools, including Word, to complete tasks efficiently and accurately.</p><p>• Operate a multi-line phone system to provide timely and effective customer support.</p><p>• Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.</p><p>• Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.</p>
<p>We are seeking a <strong>Client Support Analyst</strong> who is passionate about problem-solving, process improvement, and delivering exceptional client service. This role is instrumental in supporting our Channel Partners and Sales Team by resolving post-deal inquiries and navigating operational challenges across deregulated energy markets.</p><p>The ideal candidate thrives in a fast-paced environment, brings a detail-oriented mindset, and demonstrates strong communication and analytical skills to ensure operational excellence and client satisfaction.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary post-deal liaison between Brokers and the Sales Team, managing inquiries and operational escalations with professionalism and accuracy.</li><li>Conduct operational analyses and develop reports to support informed business decisions under the direction of senior analysts or leadership.</li><li>Research and resolve complex post-deal issues, including enrollment rejections, billing discrepancies, commission inquiries, regulatory complaints, and early termination notifications.</li><li>Collaborate cross-functionally with internal teams to improve processes and enhance client experience across all phases of the customer lifecycle.</li><li>Manage and track deliverables, ensuring alignment with service-level agreements (SLAs) and company standards.</li><li>Identify and recommend opportunities for process enhancements and efficiency improvements.</li><li>Support ongoing business initiatives through both qualitative and quantitative research and analysis.</li></ul><p><br></p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.</p><p>• Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.</p><p>• Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.</p><p>• Multitask effectively to balance call handling, documentation, and other administrative tasks.</p><p>• Collaborate with team members to foster a supportive and productive work environment.</p><p>• Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.</p><p>• Operate and manage a multi-line phone system to ensure smooth communication flow.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p>
<p>We are seeking a reliable and detail-oriented <strong>Administrative Assistant</strong> to support daily office operations in the Chambersburg area. This role is ideal for someone who is organized, proactive, and enjoys keeping an office running smoothly while providing excellent support to internal teams and leadership.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support including filing, data entry, and document preparation</li><li>Answer phones, manage email correspondence, and greet visitors professionally</li><li>Schedule meetings, maintain calendars, and coordinate office activities</li><li>Order office supplies and assist with inventory management</li><li>Support internal departments with reports, spreadsheets, and general office tasks</li><li>Maintain accurate records and assist with special projects as needed</li></ul><p><br></p>
<p><strong>Job Title: Account Coordinator</strong></p><p><strong>Position Overview:</strong></p><p>The Account Coordinator will work closely with both the sales and account management teams to support the end-to-end client lifecycle, including opportunity creation and finalization in the CRM, assisting with proposal preparation, and processing purchase and change orders. This role requires a strong understanding of administrative tasks in sales operations and the ability to ensure seamless workflow across accounts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in creating, managing, and closing opportunities within the CRM system.</li><li>Support proposal development, including gathering required documentation and coordinating input from relevant teams.</li><li>Process purchase orders and change orders, ensuring all documentation meets company and client requirements.</li><li>Maintain accurate client and account records; update CRM and internal systems regularly.</li><li>Collaborate cross-functionally with sales, account managers, and other support teams to deliver timely and high-quality client service.</li><li>Monitor the status of active projects and communicate updates to stakeholders as needed.</li><li>Prepare and track various sales documentation, reports, and correspondence.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Demonstrated experience in an administrative, sales support, or account coordination role.</li><li>Strong organizational and communication skills, with an ability to manage multiple tasks and deadlines.</li><li>Familiarity with CRM platforms (e.g., Salesforce, HubSpot, or similar) is preferred.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) or equivalent productivity tools.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li></ul>
We are looking for a motivated Customer Service Representative to join our team in Memphis, Tennessee. This role is ideal for someone with a background in banking and a passion for delivering excellent financial services. You will play a vital part in handling customer inquiries and ensuring a seamless experience for our clients.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries regarding financial services.<br>• Assist clients with banking-related transactions and provide accurate information about products and services.<br>• Analyze and address customer concerns, ensuring resolution in a timely manner.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Collaborate with internal teams to address complex issues and enhance customer satisfaction.<br>• Provide guidance to customers on account management and financial options.<br>• Stay informed about industry regulations and company policies to deliver compliant services.<br>• Identify opportunities to improve processes and contribute to the overall efficiency of the department.<br>• Support customers in navigating financial systems and tools.<br>• Uphold a high standard of professionalism and empathy in all client interactions.
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
We are looking for a dedicated Customer Service Representative for a contract position in Oakland, California. This role involves assisting with collections and account management tasks, providing support to the accounts receivable team. The assignment is expected to last one to two months, with consistent availability required during this period.<br><br>Responsibilities:<br>• Follow up on overdue accounts to ensure timely payments and resolve outstanding balances.<br>• Process billing for select clients and maintain accurate records of all collection activities.<br>• Document collection efforts and payment schedules thoroughly to meet deadlines.<br>• Collaborate with the accounts receivable team to reduce outstanding balances and improve documentation.<br>• Handle customer inquiries regarding billing issues with attention to detail and efficiency.<br>• Participate in a pilot project designed to support the accounts receivable department during high-demand periods.<br>• Conduct outreach to clients via inbound and outbound calls to address payment concerns.<br>• Adhere to company policies and procedures while managing sensitive financial information.<br>• Complete one interview with the client team prior to placement.<br>• Utilize provided tools and systems to track and update account statuses effectively.
<p>Join our team as a Customer Support Specialist and play a vital role in supporting our daily operations. We’re looking for an organized, detail-oriented individual with strong communication skills and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer high-volume phone calls from members and assist with their inquiries</li><li>Accurately process member enrollments over the phone, following a provided question list</li><li>Perform data entry into the member portal; submit records and confirm successful completion</li><li>Scan and index documents to ensure accurate digital recordkeeping</li><li>Distribute incoming mail and support general office functions</li><li>Handle routine outreach to vendors as needed</li><li>Post eligibility information and run regular reports for department use</li></ul><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Portland, Maine. In this contract position, you will play a crucial role in ensuring customer satisfaction by addressing inquiries and scheduling appointments. This is an excellent opportunity to collaborate within a small, supportive team while building on your customer service expertise.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer inquiries with professionalism and clarity.</p><p>• Schedule appointments for customers efficiently and accurately.</p><p>• Utilize creative problem-solving skills to address unique customer needs and concerns.</p><p>• Collaborate closely with team members to ensure seamless service delivery.</p><p>• Maintain a high level of professionalism in all interactions with customers.</p><p>• Provide guidance and information to customers regarding services and logistics.</p><p>• Follow established procedures to resolve customer issues effectively.</p><p>• Coordinate logistics to support customer requests and appointments.</p><p>• Continuously seek opportunities to improve service quality and customer satisfaction.</p>
<p>Are you passionate about delivering exceptional service and ready to take the next step in your career with a reputable financial institution? We are partnering with a leading bank in Pittsfield, MA, to find a dedicated Customer Service Representative for a contract-to-permanent opportunity.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact by responding promptly and professionally to inbound calls from both internal and external customers.</li><li>Answer questions on a wide range of banking topics including bill payment, online banking, deposit and loan rates, products, and services.</li><li>Address issues related to Online Banking, ATM/Debit Cards, perform PIN resets, assist with e-Statement and check order requests.</li><li>Gather customer information and file electronic funds transfer (EFT) complaints in accordance with compliance procedures.</li><li>Diligently resolve customer issues, provide ongoing support, and escalate difficult cases to the appropriate party.</li><li>Prepare clear, professional customer correspondence as needed.</li><li>Complete customer account documentation, ensuring compliance with all bank policies and procedures.</li><li>Stay current with all products, services, laws, regulations, and internal procedures.</li><li>Support and participate in bank initiatives and sales campaigns, identifying and cross-selling appropriate services.</li><li>Assist and mentor new team members as needed.</li><li>Operate with the highest ethical standards, ensuring compliance with all applicable banking laws and regulations.</li></ul><p><br></p>
We are looking for a detail-oriented Client Support, Return Mail Processor (Tier II) to join our team on a contract basis in West Henrietta, New York. This role involves managing return mail processes, ensuring accurate data entry, and maintaining strong client relations in accordance with company policies. As an on-site position, occasional overtime may be required.<br><br>Responsibilities:<br>• Process daily return mail by logging items into the system and preparing outgoing packages.<br>• Contact clients to confirm and update business addresses when necessary.<br>• Follow established guidelines to maintain positive client relationships and resolve issues in line with company policies.<br>• Utilize software systems such as Salesforce and Adobe Flex to perform necessary tasks.<br>• Conduct data entry with precision while prioritizing and organizing workloads effectively.<br>• Assist with additional data entry responsibilities as required.<br>• Ensure quality service standards are upheld in all tasks.<br>• Collaborate with team members or work independently to meet deadlines.<br>• Handle lifting tasks ranging from 10-20 pounds as needed.
<p>Job Title: Customer Service Representative </p><p>Location: Remote – Candidate must reside in Arkansas</p><p>Type: Long-Term Contract</p><p><br></p><p>About the Role</p><p>We are seeking a detail-oriented and proactive Customer Service Representative to join our team. In this role, you will provide exceptional customer support, manage order accuracy, and collaborate with internal teams to ensure smooth operations. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><p>Provide customer service related to sales, promotions, and communications.</p><p>Validate ship-to and replenishment locations for orders and submit in WebOps.</p><p>Ensure accurate entry of all purchase orders (Bill Only, Ship and Bills, GHX, and other EDI platforms).</p><p>Review and validate incoming surgery product usage cases for accuracy.</p><p>Serve as the customer-facing voice, offering creative solutions to resolve issues.</p><p>Provide phone support for inquiries from sales teams and healthcare professionals.</p><p>Maintain detailed records of customer interactions, inquiries, complaints, and resolutions.</p><p>Proactively update customers on order status to accelerate billing processes.</p><p>Support the Sales Department by answering questions via phone, email, and fax.</p><p>Build relationships with hospital billing specialists and assist with surgery product usage questions.</p><p>Follow up to collect purchase orders and clarify discrepancies.</p><p>Assist Sales Reps with pricing or product usage discrepancies.</p>
<p>Bilingual Call Center Representative (Spanish/English) – Contract-to-Hire</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Organization</strong></p><p> We are proud to partner with a <strong>wonderful organization in San Diego</strong> that is deeply committed to serving its community and making a positive impact in the lives of others. This organization values compassion, inclusion, and exceptional customer care, and is seeking team members who share those same values.</p><p><strong>About the Role</strong></p><p> The Bilingual Call Center Representative will support a high-volume inbound call center, assisting both English- and Spanish-speaking customers. This is a <strong>contract-to-hire opportunity</strong> ideal for individuals who are passionate about customer service, want to make a difference, and are looking to grow into a long-term role.</p><p>You will serve as a trusted point of contact, providing clear information, guidance, and support while ensuring every caller feels heard and valued.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to transition to a <strong>hybrid schedule</strong> after the contracted period based on performance and business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in both <strong>English and Spanish</strong></li><li>Provide accurate, empathetic, and professional customer support</li><li>Assist callers with questions, concerns, and service-related needs</li><li>Clearly document all customer interactions in internal systems</li><li>Follow call center policies, procedures, and quality standards</li><li>Escalate complex issues as needed while maintaining a positive experience</li><li>Collaborate with team members in a fast-paced, mission-driven environment</li></ul><p><br></p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. This contract role is ideal for someone who can quickly adapt, provide excellent service, and support customers during peak periods or special projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner.</li><li>Assist customers with account updates, order processing, returns, and troubleshooting issues.</li><li>Document all interactions accurately in the CRM system and maintain confidentiality of customer data.</li><li>Escalate complex or unresolved issues to appropriate departments and follow up to ensure resolution.</li><li>Provide proactive communication to customers regarding order status, delays, or service updates.</li><li>Identify recurring issues and communicate trends to management for process improvement.</li><li>Collaborate with internal teams (sales, operations, HR) to ensure customer needs are met.</li><li>Maintain knowledge of company products, services, and policies to deliver accurate information.</li><li>Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores</li></ul><p><br></p>
<p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
<p>We are seeking a Medical Customer Service Specialist to join a dynamic team, serving as the first point of contact for patients and healthcare providers. You will help ensure a positive experience by answering inquiries, resolving concerns, verifying information, and supporting daily operations within a medical office or healthcare organization.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to patient requests via phone, email, and in person, delivering prompt, professional assistance</li><li>Manage patient registration, scheduling appointments, and verifying insurance coverage</li><li>Resolve billing, claims, and account inquiries accurately</li><li>Maintain confidential patient information in compliance with HIPAA regulations</li><li>Collaborate with clinical and administrative staff to coordinate patient care and communications</li><li>Document interactions and follow up to ensure timely resolution of issues</li><li>Educate patients on office procedures, healthcare services, and next steps</li></ul><p><br></p>
<p>The Asset Manager Assistant provides administrative and operational support to the Asset Management team, ensuring accurate documentation, timely communication, and high-quality service for tenants, property owners, and internal stakeholders. This role supports day-to-day servicing activities, document execution, and internal database management.</p><p><strong>Location:</strong> Onsite – El Segundo, CA</p><p> <strong>Schedule:</strong> 20 hours per week</p><p> <strong>Hours:</strong> Flexible schedule during normal business hours</p><p>Key Responsibilities</p><p><strong>Administrative & Case Management Support</strong></p><ul><li>Manage departmental email and phone inquiries; create and maintain cases within the servicing platform for Asset Manager review.</li><li>Update case notes and ensure accurate documentation tracking within internal systems.</li><li>Assist with updating internal databases and support short-term and ongoing projects as assigned.</li></ul><p><strong>Document & Records Management</strong></p><ul><li>Scan, sort, and distribute department mail.</li><li>Upload notices, real estate agreements, easements, assignments, and other related documentation into the company database.</li><li>Prepare and distribute documentation including welcome letters, easements, assignment documents, and W-9 forms to tenants for payment redirection.</li><li>Facilitate execution and notarization of documents requiring wet signatures; track completion and upload finalized documents.</li></ul><p><strong>Tenant & Property Owner Support</strong></p><ul><li>Correspond with tenants and property owners via phone and email in a professional and responsive manner.</li><li>Assist with site access requests by coordinating communication between tenants and landlord contacts.</li><li>Research and respond to property owner and tenant inquiries, including title searches and documentation requests.</li></ul><p><strong>Quality Control & Compliance Support</strong></p><ul><li>Support the review of site-specific documentation to ensure accuracy, completeness, and quality standards are met.</li><li>Maintain organized and up-to-date records to support asset compliance and servicing requirements.</li></ul><p><strong>Customer Service</strong></p><ul><li>Provide professional, high-quality customer service to internal teams and external stakeholders.</li><li>Ensure timely follow-up and effective issue resolution.</li></ul><p><br></p><p><br></p>
