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245 results for Customer Service Manager jobs

Customer Service Manager

Anoka, MN
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team. Key Responsibilities<ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
2026-06-01T00:00:00Z

Customer Service Manager

Kansas City, MO
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for a Customer Service Manager to lead the client experience for corporate branding programs and digital ordering services. This role focuses on improving every stage of the customer journey, from account support and order management to delivery satisfaction and long-term client loyalty. The ideal candidate brings a strong blend of customer service leadership, purchasing knowledge, and operational coordination to create efficient processes and a consistently high standard of service. Responsibilities: • Guide the overall customer experience strategy for uniform and branded merchandise programs, ensuring smooth interactions across ordering, support, and fulfillment. • Partner with clients, administrators, and end users to understand service needs and resolve issues in a timely, attentive manner. • Oversee purchasing-related activities tied to customer orders, including procurement coordination, material availability, and vendor communication. • Identify service gaps and workflow inefficiencies, then implement practical improvements that strengthen accuracy, speed, and customer satisfaction. • Monitor online ordering platform performance and collaborate with internal teams to recommend enhancements that improve usability and reliability. • Track service trends, customer feedback, and account performance metrics to support retention efforts and continuous improvement initiatives. • Coordinate cross-functional efforts between customer service, purchasing, and administrative teams to maintain consistent execution and communication. • Support process updates and operational changes as needed, ensuring minimal disruption to customers and internal stakeholders.
2026-06-08T00:00:00Z

Customer Service Manager

Modesto, CA
onsite
Permanent / Full Time
62000 - 70000 USD / Yearly
We are looking for a Customer Service Manager to lead branch service operations in Modesto, California while creating a positive experience for both customers and team members. This role combines day-to-day operational oversight with staff coaching, compliance support, and relationship building within the local community. The ideal candidate brings strong judgment, a service-first mindset, and the ability to keep branch activities running accurately, securely, and efficiently. Responsibilities: • Direct daily branch activities to ensure teller services, cash handling, and customer support functions operate smoothly and accurately. • Step in to assist frontline employees with service requests and transactions during busy periods to maintain an efficient customer experience. • Review branch activity for adherence to internal policies, operating standards, and regulatory expectations, taking action when gaps are identified. • Authorize customer and operational transactions within assigned approval limits while maintaining sound risk awareness. • Perform routine control checks and pre-audit reviews to reduce exposure, improve operational discipline, and support examination readiness. • Guide, coach, and develop branch employees through training, one-on-one feedback, and ongoing reinforcement of service and accuracy standards. • Manage hiring support, onboarding efforts, scheduling, and retention activities to sustain a strong and dependable team. • Address escalated customer issues with professionalism, follow through on resolutions, and strengthen long-term client relationships. • Recommend deposit and consumer or business banking solutions based on customer needs and contribute to branch growth through community and business development efforts. • Help maintain and improve branch procedures, participate in assigned initiatives, and uphold a secure environment that protects confidential information.
2026-06-08T00:00:00Z

Customer Service Manager

Saugus, CA
onsite
Temporary / Contract
25.3365 - 29.337 USD / Hourly
We are looking for an experienced Customer Service Manager to oversee a high-performing support team in Santa Clarita, California. This Long-term Contract position is fully onsite and focuses on maintaining excellent service standards, guiding staff development, and ensuring efficient day-to-day customer service operations. The ideal candidate brings strong leadership skills, a customer-first mindset, and the ability to turn service insights into measurable operational improvements. Responsibilities: • Lead daily activities for the customer service team, ensuring consistent coverage, productivity, and service excellence. • Recruit, onboard, and train new team members on service expectations, workflows, and company guidelines. • Provide regular coaching, mentorship, and performance feedback to help employees strengthen their skills and meet goals. • Address complex customer concerns and escalated issues with professionalism, sound judgment, and timely resolution. • Monitor service quality and ensure the team stays current on product information, policy updates, and procedural changes. • Review customer interactions and operational data to identify patterns, track team performance, and support informed decision-making. • Prepare recurring reports for leadership that summarize service results, team metrics, and areas for improvement. • Create and maintain support materials such as knowledge base content, reference guides, and frequently asked questions. • Recommend and help implement process enhancements that improve efficiency, customer satisfaction, and overall team effectiveness. • Contribute to departmental planning by supporting budget awareness, staffing coordination, and other assigned operational needs.
2026-06-02T00:00:00Z

Customer Service Supervisor

Camp Hill, PA
onsite
Temporary to Hire
21 - 24 USD / Hourly
We are looking for a Customer Service Supervisor to lead a call center team in Pennsylvania. This opportunity is ideal for someone who combines strong leadership with a customer-focused approach and can help drive appointment-setting efforts through outbound calling. The person in this role will guide daily team activity, support service quality, and help create a positive experience for customers while meeting business goals. Responsibilities:• Oversee day-to-day call center operations and provide direction to staff handling customer interactions and outbound outreach.• Coach team members on effective communication techniques, customer service standards, and appointment-setting best practices.• Monitor call activity, team productivity, and service performance to help ensure goals are achieved consistently.• Assist with outbound calling efforts to schedule free estimate appointments and support sales-related follow-up activity.• Address escalated customer concerns professionally and work with the team to resolve issues in a timely manner.• Help maintain scheduling coverage and contribute to a smooth workflow across permanent and part-time team members.• Reinforce quality expectations and provide ongoing feedback to strengthen team performance and customer satisfaction.
2026-06-08T00:00:00Z

Customer Service Supervisor

Houston, TX
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
Our client is seeking a bilingual Customer Service Supervisor to lead a customer support function for an equipment and distribution business. This role is ideal for a fluent Spanish-English candidate who can guide a small team, strengthen service standards, and handle escalated customer concerns with confidence. The ideal candidate brings strong organizational skills, advanced Excel capabilities, and a track record of improving workflows and performance measurement within a customer service environment. Responsibilities:• Lead, coach, and develop a customer service team of at least two employees, setting clear expectations and supporting day-to-day success.• Oversee the resolution of complex customer issues, ensuring concerns are addressed promptly and effectively.• Design and track key performance indicators to measure team productivity, service quality, and response effectiveness.• Analyze service trends and operational data in Microsoft Excel to identify gaps and recommend practical improvements.• Support billing-related inquiries and coordinate with internal teams to resolve account or payment discrepancies.• Use CRM and call center tools, including dialer systems, to manage customer interactions and maintain accurate records.• Create training plans and provide ongoing mentorship to strengthen communication, problem-solving, and service delivery skills.• Review existing customer service processes and implement improvements that increase efficiency and enhance the customer experience.
2026-06-02T00:00:00Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
19.5 - 21 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Agent to join their team. This role is ideal for someone who enjoys helping others, resolving issues, and delivering a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns and escalate issues when appropriate</li><li>Maintain accurate records of customer interactions and account updates</li><li>Provide information regarding products, services, orders, or accounts</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Support additional administrative and service-related tasks as needed</li></ul>
2026-05-28T00:00:00Z

Customer Service Support Representative

Tonawanda, NY
onsite
Permanent / Full Time
41600 - 45760 USD / Yearly
Robert Half Permanent Placement is partnering with a great company in Tonawanda, NY on their search for a Customer Service Support Representative to join their team. In this role you will be a critical resource and support for a high-impact sales team. This is an in-office role with starting wage of $20 - $22 per hour based on experience and includes a comprehensive total benefits package. Responsibilities include but not limited to: <ul><li>Serve as the primary point of contact for customer inquiries, including answering calls, assisting walk-in customers, and processing fax and e-business orders with accurate pricing and product availability</li><li>Act as a liaison between customers, the factory, and the sales team to ensure timely communication and resolution of requests</li><li>Develop and maintain product knowledge to effectively address customer questions and promote services such as free delivery and custom solutions</li><li>Coordinate inventory availability across the factory and three local WNY offices, ensuring prompt responses to all inquiries within the company’s 4-hour service commitment</li><li>Manage inventory including restocking products, coordinating deliveries, and maintaining organized storage areas that reflect brand standards</li><li>Build strong customer relationships by providing consistent support, identifying new product or service opportunities, and assisting with special requests</li><li>Collaborate with sales, operations, and inside staff to deliver seamless service, promote value-added offerings, and uphold a culture of zero customer disappointments</li><li>Serve as very occasional backup to small deliveries driver and light warehouse work</li></ul>
2026-06-08T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary / Contract
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-05-13T00:00:00Z

Customer Service Representative

Louisville, KY
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Customer Service Representative to join our team in Louisville, Kentucky on a Contract basis. In this role, you will serve as a key point of contact for customers by handling order-related requests, providing timely updates, and helping ensure a smooth service experience. This position is well suited for someone who communicates clearly, stays organized in a fast-paced setting, and works effectively with both customers and internal teams. Responsibilities: • Process customer purchase requests accurately and keep order information current within company systems. • Respond to customer inquiries by sharing confirmations, shipping progress, and expected delivery details in a timely manner. • Partner with warehouse and logistics personnel to help ensure orders are prepared and delivered correctly and on schedule. • Address service concerns with professionalism, working toward prompt and effective resolution of issues or complaints. • Maintain organized customer account records and update contact or account details as needed. • Provide internal teams with customer-related data and supporting documentation to assist day-to-day operations. • Recognize repeated service challenges or workflow gaps and share improvement ideas with management. • Follow established company guidelines related to safety, service quality, and operational compliance at all times.
2026-06-05T00:00:00Z

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
17.575 - 20.35 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume onboarding initiative in Virginia. This contract position will focus on assisting a large number of new residential customers through inbound phone interactions, providing a helpful and detail-focused experience during account setup. The ideal candidate is comfortable handling a fast-paced call environment, gathering customer details accurately, and entering information with strong attention to detail. Responsibilities: • Manage a steady flow of inbound customer calls, typically handling a high daily call volume with efficiency. • Guide new customers through the onboarding process by collecting required personal, service, and billing details. • Accurately enter customer information into company systems and verify records for completeness and correctness. • Explain account setup steps clearly and respond to questions in a courteous, service-focused manner. • Use reference materials and process guides to ensure consistent and accurate customer support. • Partner with internal teams, including marketing, to support outreach efforts tied to new customer enrollment. • Maintain organized and detailed records of customer interactions and completed account setups.
2026-06-01T00:00:00Z

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
17.575 - 20.35 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume onboarding initiative for residents in Petersburg, Virginia. This Contract position will focus on assisting a large customer base through inbound phone support, guiding callers through account setup, and capturing accurate billing and service details. The ideal candidate is comfortable handling a fast call pace, delivering helpful service, and maintaining accuracy while entering customer information. Responsibilities: • Manage a steady stream of inbound calls from customers seeking assistance with service enrollment and account setup. • Verify and record caller details such as name, service address, and billing information with a high level of accuracy. • Help new customers complete the onboarding process by clearly explaining next steps and required information. • Enter customer data into company systems promptly and correctly while following established procedures. • Use reference materials and support guides to provide consistent answers and resolve routine customer questions. • Coordinate with internal teams as needed to support outreach efforts tied to the municipal service rollout. • Maintain courteous, detail-focused communication throughout each interaction while meeting daily call volume expectations.
2026-06-03T00:00:00Z

Customer Service Representative

Winder, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily outbound and follow-up calls to existing leads, assisting customers, answering questions, and scheduling appointments for the sales team.This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-04T00:00:00Z

Customer Service Representative

Lawrenceville, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily outbound and follow-up calls to existing leads, assisting customers, answering questions, and scheduling appointments for the sales team.This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-03T00:00:00Z

Customer Service Representative

Concord, NH
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Customer Service Representative to support utility customers in Concord, New Hampshire through a Long-term Contract opportunity. This role is ideal for someone who communicates clearly, handles billing-related questions with confidence, and delivers dependable service across phone and CRM channels. The position begins with onsite training for approximately 4 to 6 weeks and then moves to a hybrid schedule with in-office work on Tuesdays and Thursdays, while remaining flexible for emergency staffing adjustments when needed. Responsibilities:• Respond to incoming customer calls and provide timely, courteous assistance for service-related questions and account concerns.• Use CRM tools to document interactions accurately, update account details, and track follow-up actions.• Help customers understand billing information, investigate charges, and resolve payment-related inquiries with care and accuracy.• Maintain a high standard of service while managing multiple requests in a fast-paced support environment.• Escalate complex customer issues when appropriate and coordinate with internal teams to support resolution.• Adapt to schedule changes during emergency situations, including weather-related events that may require additional coverage.• Participate in onsite onboarding and training before transitioning into the established hybrid work arrangement.
2026-06-05T00:00:00Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey in a contract-to-permanent capacity. This role supports domestic and international customers while serving as a key point of contact for distributors, dental professionals, commercial accounts, and internal sales and marketing partners. The ideal candidate brings strong order management skills, clear communication, and the ability to keep customer requests, documentation, and follow-up activities organized in a fast-paced environment. Responsibilities: • Manage customer orders from receipt through completion, ensuring accurate entry, timely updates, and smooth coordination with internal teams. • Prepare pricing quotes and specialized invoices, including documentation needed for both domestic and international transactions. • Coordinate export and shipping paperwork for overseas orders, including freight-related details and required shipment reference numbers. • Respond to incoming calls and inquiries regarding order progress, product details, and customer account needs with professionalism and urgency. • Process returns, credits, and complaint-related records while ensuring supporting documentation is completed and submitted correctly. • Establish and maintain dealer records, distribute dealer application materials, and support account setup activities. • Generate routine reports, organize files, and maintain records that support customer service and sales operations. • Partner with sales operations to research pricing issues and assist with customer communications related to annual price updates. • Build positive relationships with customers and help onboard new team members through training support as needed.
2026-06-08T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary to Hire
14.25 - 15.5 USD / Hourly
We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and supporting accurate order processing in a structured call center setting. The role offers a flexible self-scheduling model within available shift windows, with an expected commitment of 32 to 40 hours each week and a minimum availability of 32 hours required. Shifts available are M-F between 12 noon and 8pm, Saturday and Sunday, 11am-7pm. Responsibilities:• Handle a steady flow of inbound customer calls with professionalism, accuracy, and a service-focused approach.• Place outbound calls as needed to gather information, provide updates, or support customer outreach efforts.• Enter orders and customer details into internal systems while maintaining a high level of data accuracy.• Respond to customer questions, resolve routine issues, and escalate more complex concerns when appropriate.• Maintain clear and courteous communication across every interaction to ensure a positive customer experience.• Manage workload effectively within a fast-paced call center environment while meeting scheduling expectations.• Follow established procedures, call handling standards, and documentation practices for each customer interaction.
2026-05-29T00:00:00Z

Customer Service Representative

Buffalo, NY
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join an in-person team in Buffalo, New York. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, managing order-related details, and keeping communication organized throughout a busy workday. The role blends phone support, data entry, and administrative coordination, and it offers the chance to contribute ideas that improve the customer experience. Responsibilities: • Respond to incoming customer calls and emails with timely, attentive support and clear follow-up. • Process orders accurately, update customer records, and maintain organized documentation within internal systems. • Handle both inbound and outbound communication to resolve questions, confirm details, and support order completion. • Coordinate with internal team members to address service issues, provide status updates, and ensure requests are handled efficiently. • Enter and review data with a high level of accuracy while monitoring for missing or incorrect information. • Use Microsoft Office tools, especially Outlook, to manage correspondence, scheduling, and day-to-day communication. • Identify practical solutions for customer concerns and recommend options that support positive outcomes. • Maintain a consistent in-person presence and contribute to a reliable, customer-focused team environment.
2026-06-03T00:00:00Z

Customer Service Representative

Gibsonia, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a retail operation in Gibsonia, Pennsylvania. This contract - hre position is ideal for someone who enjoys helping customers, managing order details with accuracy, and working collaboratively across teams to deliver a dependable service experience. The role calls for strong communication, careful attention to detail, and the ability to stay organized while handling multiple priorities in a fast-paced environment. This is a fully on-site position Monday- Friday, pay $18-$20. Responsibilities:• Process customer purchase orders accurately in QuickBooks and verify information before final submission.• Partner with internal teams to coordinate timely responses, resolve issues, and support a smooth customer experience.• Communicate with customers professionally through email and other channels, providing clear updates and helpful assistance.• Address customer questions and concerns with a solution-focused approach that builds trust and satisfaction.• Maintain organized records related to orders, billing inquiries, and service requests to support daily operations.
2026-06-05T00:00:00Z

Customer Service Representative

Quakertown, PA
onsite
Temporary / Contract
17 - 20 USD / Hourly
We are partnering with a well-established local manufacturing company seeking a Customer Service Representative to join their team. This individual will serve as the primary point of contact for customers, supporting order management, coordinating with internal departments, and ensuring a seamless customer experience from inquiry through delivery. Key Responsibilities:<ul><li>Respond to customer inquiries via phone and email in a timely, professional manner</li><li>Process and track customer orders, ensuring accuracy and on-time delivery</li><li>Coordinate with production, shipping, and sales teams to provide order updates</li><li>Resolve customer concerns, discrepancies, and delivery issues</li><li>Maintain accurate customer records, order details, and documentation in systems</li><li>Support administrative tasks such as data entry, reporting, and file management</li></ul>
2026-06-08T00:00:00Z

Customer Service Representative

Raleigh, NC
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume tip intake operation in Raleigh, North Carolina. This contract-to-permanent position is ideal for someone who can assess inbound concerns with sound judgment, document information accurately, and help ensure each inquiry is directed appropriately. The person in this role will play an important part in reviewing reports related to potential misuse of public funds and maintaining organized records for follow-up and audit reference. Responsibilities: • Manage a steady flow of inbound tip line calls each day and capture complete, accurate details in the appropriate system. • Evaluate incoming reports to determine whether the concern may warrant further review related to abuse, waste, or fraud involving taxpayer resources. • Route calls and case information to the appropriate internal teams when additional investigation or action is needed. • Close out inquiries that do not meet escalation criteria and forward them for managerial review and final disposition. • Archive completed cases in the case library so they are available for future audit or operational review. • Maintain thorough and timely records while handling both call intake and case updates throughout the day. • Provide clear, attentive customer service to callers while gathering relevant information and guiding the interaction efficiently. • Support case tracking activities within reporting platforms, including work associated with the transition from Power BI to Salesforce when applicable.
2026-06-08T00:00:00Z

Customer Service Representative

Saint Petersburg, FL
onsite
Temporary / Contract
18 - 18 USD / Hourly
Client Services Representative – Mental Health Services $18/hour | permanent Medical field experience required. We are seeking compassionate, detail oriented, and customer-focused individuals to join a long-standing behavioral health organization serving the community for nearly 80 years. This role is ideal for someone with a medical or healthcare background who is comfortable working in a fast-paced, high-volume environment supporting individuals seeking mental health services. Candidates must be flexible to provide coverage at multiple office locations throughout the county as needed. Mileage reimbursement is provided for travel during the workday. Schedule Options Opener Shift (5 openings) Monday–Friday: 7:30 AM – 4:30 PM Closer Shift (4 openings) Monday–Thursday: 10:00 AM – 7:00 PM Friday: 8:00 AM – 5:00 PM Position Overview This role serves as the first point of contact for clients, guests, and staff entering the facility or calling for assistance. Many individuals seeking services may be experiencing difficult or emotional situations, so we are looking for candidates who are warm, patient, empathetic, and able to remain calm under pressure. Job Responsibilities Welcome and check in clients, guests, and staff in a friendly and detail oriented manner Answer incoming calls and direct calls appropriately Schedule, confirm, and follow up on appointments Make outbound calls to clients regarding appointments and messages Collect payments, issue receipts, and balance cash drawer Update client information accurately in the system Support clinical staff to maintain smooth client flow throughout the day Assist with follow-up on pending client concerns or issues Distribute and collect client satisfaction surveys Complete data entry and documentation within Avatar system Perform opening and closing procedures as assigned Provide coverage at additional locations when needed
2026-05-27T00:00:00Z

Customer Service Representative

Edwardsville, IL
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support consumer lending operations in Edwardsville, Illinois. This Long-term Contract position is ideal for someone who enjoys combining customer communication with detailed administrative work in a banking environment. The person in this role will help process indirect dealer loan activity, maintain accurate records, and provide attentive assistance to dealers and members throughout the funding process. Responsibilities: • Review incoming dealer and consumer loan documentation, confirm all required materials are present, and enter complete contract details into the lending platform to support timely funding. • Communicate with dealers and members by phone or email to obtain missing information, clarify documentation, and keep the loan process moving efficiently. • Examine loan packets for accuracy and completeness, ensuring payment instructions, supporting forms, and checklist items are properly verified before disbursement. • Record updates and status notes within the lending system so loan activity remains current, traceable, and well documented. • Prepare and manage administrative materials such as denial correspondence, document requests, dealer records, reserve verification support, and files for both new and existing dealer relationships. • Process payoff check verification and distribution while coordinating title retrieval from internal storage resources as needed. • Handle lien filing and lien release tasks in accordance with applicable procedures and loan documentation requirements. • Provide courteous, attentive service that reflects positively on the organization when assisting external dealers and current members.
2026-06-04T00:00:00Z

Customer Service Representative

Champaign, IL
onsite
Temporary to Hire
19.95 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Illinois in a Contract to Permanent position. This role centers on delivering responsive support, strengthening customer relationships, and helping internal teams provide a smooth order and service experience. The ideal candidate is organized, service-focused, and comfortable managing multiple priorities in a fast-paced environment while communicating clearly with customers and cross-functional partners. Responsibilities:• Provide timely, thoughtful support to customers and internal partners by investigating questions, resolving concerns, and offering practical solutions.• Build positive working relationships with customers through clear, attentive communication and consistent follow-through across phone and email interactions.• Maintain accurate, well-documented records of customer conversations, service requests, and resolutions within the company database.• Process customer orders by reviewing incoming requests for completeness and entering details into the order management system with a high level of accuracy.• Coordinate with sales, operations, and finance teams to share updates, clarify needs, and keep customer activities moving forward efficiently.• Arrange outbound shipments and inbound returns through logistics systems while preparing required shipping documentation and related paperwork.• Review buyback information, confirm final results, and communicate applicable credits or totals to customers clearly and effectively.• Partner with accounts payable and accounts receivable teams to support timely customer payments and address outstanding account balances when needed.• Follow written and verbal procedures carefully while adapting to changing priorities and maintaining strong attention to detail.• Travel up to 10% as needed to support business and customer service needs. The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-05-21T00:00:00Z

Customer Service Representative

Richland Center, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Richland Center, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling high-volume customer interactions, and providing accurate service with professionalism and care. The person in this role will assist callers, process order information, and contribute to a positive experience across every interaction. Responsibilities:• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.• Handle a steady volume of inquiries in a call center environment while maintaining professionalism and attention to detail.• Enter orders and update customer information accurately within internal systems.• Make outbound calls as needed to follow up on requests, confirm details, or provide status updates.• Resolve routine service issues by gathering information, answering questions, and guiding customers to appropriate solutions.• Document interactions clearly so records remain complete, organized, and easy to reference.• Support day-to-day customer service operations by prioritizing tasks and meeting established response expectations.
2026-06-05T00:00:00Z