Join a supportive, fast‑paced team dedicated to helping homeowners navigate their mortgage questions and stay on track with their accounts. In this advisory‑focused role, you’ll guide customers through solutions, answer questions, and provide clear, compassionate support. <br> What You’ll Do Deliver exceptional, positive customer service on every call Reach out to homeowners to understand their situation and provide guidance on available payment options Assist with inbound questions including escrow, website navigation, payoffs, and general account support Help customers process payments and connect eligible homeowners with refinance opportunities Participate in ongoing onsite training to stay current on mortgage policies and best practices Work toward team performance goals while maintaining high customer satisfaction
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p><p> </p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p><p> </p>
<p>Our client is seeking an articulate Customer Service Coordinator to support Permitting. In this high‑volume, deadline‑driven call center environment, you’ll assist homeowners, contractors, and municipal offices via phone—while simultaneously documenting in their proprietary system and processing permitting paperwork end‑to‑end. This is a great opportunity with room for growth at a reputable local energy provider.</p><p><br></p><ul><li><strong>Permitting & Documentation:</strong> Process permitting paperwork accurately; perform validations; ensure completeness and compliance.</li><li><strong>Inbound/Outbound Phone Support (~90%):</strong> Communicate with customers and stakeholders; provide updates; resolve issues; perform thorough follow‑up.</li><li><strong>Dispatch & Scheduling:</strong> Coordinate permit‑related appointments, inspections, and technician/contractor schedules; manage changes and escalations.</li><li><strong>Quality Assurance & Tracking:</strong> Verify data accuracy; monitor status through completion; maintain organized digital records.</li><li><strong>Email Communication:</strong> Draft, edit, and proofread customer and partner communications; correspond on behalf of the company with professional tone and clarity.</li><li><strong>Cross‑Team Collaboration:</strong> Partner with Permitting, Operations, and Customer Experience to meet SLAs and ensure smooth workflows.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract position, you will play a key role in ensuring smooth operations by coordinating schedules, handling complex inquiries, and maintaining detailed records. This role requires excellent communication skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BIs) to participants based on location, skills, and compliance requirements.<br>• Collaborate with families and clinical teams to develop and maintain schedules.<br>• Update and confirm schedules daily using a computer-based system.<br>• Address complex scheduling requests and changes with professionalism and timeliness.<br>• Notify relevant parties of scheduling adjustments and monitor attendance and coverage needs.<br>• Create and submit accurate service reports for billing and payroll purposes.<br>• Analyze contract compliance and address gaps by developing actionable plans.<br>• Coordinate with Payroll, Billing, and Human Resources to ensure accurate processing of payments and status updates.<br>• Attend staff meetings, trainings, and other required sessions.<br>• Provide cross-training to new scheduling coordinators.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Lewes, Delaware. This Contract to permanent position focuses on ensuring smooth and efficient patient access, while delivering excellent customer service. The role requires strong communication skills and the ability to handle various administrative and patient-related tasks with professionalism.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and conduct compliance checks to ensure adherence to medical necessity standards.<br>• Provide clear and thorough patient instructions while collecting and verifying insurance details and processing physician orders.<br>• Utilize overlay tools effectively to manage patient records and ensure seamless data accuracy.<br>• Handle pre-registration of patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.<br>• Assist patients with understanding their financial responsibilities, including point-of-service collections and past-due balances.<br>• Offer payment plan options and address billing inquiries with precision and care.<br>• Deliver outstanding customer service, contributing to high satisfaction ratings as measured by Press Ganey.<br>• Operate within systems such as Epic EMR and Allscripts to manage patient information and streamline administrative processes.<br>• Respond to inbound calls with professionalism, addressing patient needs and resolving concerns efficiently.<br>• Collaborate with team members to ensure a supportive and organized patient access experience.
<p>Our client, a respected nonprofit organization, is seeking a Customer Service Representative to support their mission in a fast-paced call center environment. This role is ideal for a compassionate and professional candidate who enjoys making a positive difference in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond attentively to phone, email, and online inquiries from clients, volunteers, and donors.</li><li>Provide accurate information about programs, services, and organizational initiatives.</li><li>Triage calls when appropriate and ensure concerns are addressed or routed to the appropriate team member.</li><li>Maintain detailed records of interactions in the organization’s database in accordance with privacy standards.</li><li>Support fundraising campaigns, event registrations, and outreach projects through exemplary customer service.</li><li>Collaborate with team members and management to resolve complex issues and ensure a positive experience for all stakeholders.</li><li>Uphold the nonprofit’s values of empathy, integrity, and inclusivity in every interaction.</li></ul><p><br></p>
<p>We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Delray Beach, Florida. In this Contract to permanent position, you will be responsible for maintaining effective communication and ensuring the accurate processing of documentation and accounts. This role requires adaptability, efficiency, and a proactive approach to problem-solving in a fast-paced work environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain consistent communication with various vendors to obtain updates on document submissions and resolve inquiries.</p><p>• Ensure all accounts are accurately documented with clear status notes to provide transparency and understanding.</p><p>• Schedule and execute follow-ups to facilitate timely resolution of outstanding accounts.</p><p>• Train new team members, sharing knowledge to ensure smooth onboarding and integration into the department.</p><p>• Collaborate with internal and external stakeholders to support team goals and achieve account resolutions.</p><p>• Monitor reports and requests to ensure tasks are completed accurately and efficiently.</p>
We are looking for a detail-oriented and proactive Customer Service Representative-Funding (Tier II) to join our team in West Henrietta, New York. This role involves supporting accounts receivable processes, ensuring timely and accurate reporting, and delivering exceptional customer service. As part of a long-term contract position, you will play a key role in maintaining financial accuracy and fostering positive client relationships.<br><br>Responsibilities:<br>• Accurately enter data for invoiced purchases and prepare weekly accounts receivable packets, including reserve analysis.<br>• Monitor and analyze invoice activity to identify discrepancies or potential risks.<br>• Compile and share detailed reports with senior management, ensuring clarity and timeliness.<br>• Collaborate with customers and team members to meet satisfaction goals while adhering to company objectives.<br>• Manage and transmit accounting and payment reports, such as wires, aging reports, and subsidiary financial documents.<br>• Address customer inquiries promptly and professionally to maintain trust and satisfaction.<br>• Offer insights to management by analyzing client activity and providing feedback based on sound business principles.<br>• Ensure all tasks are completed in a timely, organized, and efficient manner to support company policies.<br>• Participate in occasional travel for required training and maintain a strong understanding of company dynamics.<br>• Uphold teamwork and contribute to a positive work environment through effective communication and collaboration.
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
<p>Job Overview</p><p>This role is responsible for independently managing and responding to customer support communications, including emails, text messages, and support tickets. The position plays a key role in coordinating support visits, scheduling appointments, and sending reminders to clients and technicians.</p><p>In addition, this role provides remote assistance to both clients and technicians, supports troubleshooting efforts, and coordinates the replacement of defective products with manufacturers and vendors. The position also supports remote system programming and ongoing system maintenance.</p><p><br></p><p>Key Responsibilities</p><p>The successful candidate will consistently and independently perform the following duties:</p><ul><li>Monitor and respond to customer support emails</li><li>Review support tickets and initiate the support process</li><li>Coordinate and schedule support visits</li><li>Send appointment reminders via text and email</li><li>Schedule and manage client support appointments</li><li>Update and maintain internal support and scheduling systems</li><li>Coordinate appointments with clients, contractors, and property or house managers</li><li>Provide remote troubleshooting assistance to clients</li><li>Support technicians with remote troubleshooting needs</li><li>Coordinate defective product exchanges with manufacturers and vendors</li><li>Perform remote system programming and maintenance</li></ul><p>Qualifications & Experience</p><ul><li>C<strong>ustomer Support Experience:</strong></li><li> Prior experience handling customer support requests and service-related communications</li><li><strong>Scheduling & Coordination Skills:</strong> Strong ability to manage schedules and coordinate appointments with multiple stakeholders</li><li><strong>Communication Skills:</strong> Excellent written and verbal communication skills for client interaction, reminders, and troubleshooting support</li><li><strong>Organizational Skills:</strong> Ability to manage multiple tasks efficiently while maintaining accurate records</li><li><strong>Product Exchange Coordination:</strong> Experience coordinating product replacements or exchanges with vendors and manufacturers</li><li><strong>Technical Troubleshooting Knowledge:</strong> Comfort assisting with remote troubleshooting, system maintenance, and basic programming</li></ul><p><br></p><p>Equal Opportunity Employer</p><p>This organization is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.</p>
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
<p><strong>Customer Service & Sales Representative (Temp‑to‑Hire)</strong></p><p><strong>Schedule: </strong>Monday–Friday | 9:00 AM – 3:00 PM</p><p><strong>Pay:</strong> $15/hour + bonuses</p><p><br></p><p>Our client is a long‑standing publishing company with a strong reputation for employee longevity, teamwork, and a positive work environment. They are adding to their sales and customer service team due to growth and internal changes. This role is responsible for managing an exclusive territory and serving as the primary customer contact. The position blends customer service, account management, and light sales, with a strong emphasis on relationship building and reliability.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage an assigned sales territory</li><li>Work with existing customers to renew advertising and collect materials</li><li>Identify and pursue new customers within the territory</li><li>Communicate with customers via email and phone</li><li>Attend weekly Monday morning sales meetings</li><li>Collaborate closely with internal team members</li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li>Long‑tenured, supportive team</li><li>Clear schedule and work‑life balance</li><li>Opportunity for long‑term growth and expanded responsibilities</li><li>Relationship‑focused sales environment</li><li>Join a team that values people and enjoys celebrating milestones, achievements, and wins together</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois near Elmwood Park. In this role, you will be responsible for delivering exceptional service to customers while maintaining strong relationships with internal teams and external stakeholders. The ideal candidate will thrive in a fast-paced environment and demonstrate a commitment to ensuring customer satisfaction through attentive communication and efficient problem-solving.</p><p><br></p><p>Compensation: $19-$22 per hour</p><p>7:00am-3:30pm or 7:30am-4:00pm</p><p>Onsite </p><p>Near elmwood park, and they have parking. </p><p>Benefits: Medical, Dental, Vision, 401k, PTO and Sick days</p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Foster strong communication and collaboration with the outside sales team and other divisions to ensure seamless customer service.</p><p>• Build and maintain customer trust and satisfaction across all company locations.</p><p>• Respond to customer inquiries.</p><p>• Identify and implement process improvements.</p><p>• Collect and analyze customer information to consistently exceed their expectations.</p><p>• Provide accurate support in areas such as quotes, pricing, freight costs.</p><p>• Utilize company systems to create quotes and input orders.</p><p>• Update and verify customer account details.</p><p>• Balance company policies with customer needs, making decisions that benefit both parties and escalating issues to management when necessary.</p>
<p>Our client, a respected nonprofit organization, is seeking a Bilingual (Spanish/English) Customer Service Representative to join their mission-driven call center. This is an ideal role for a compassionate communicator who thrives in a fast-paced environment and is dedicated to helping others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and empathetically to inbound phone, email, and online inquiries in both Spanish and English.</li><li>Provide accurate information about nonprofit programs, services, and resources, ensuring clarity for diverse audiences.</li><li>Assist clients, donors, and volunteers by addressing questions, resolving concerns, and escalating issues when necessary.</li><li>Document all interactions thoroughly in the organization’s database, maintaining confidentiality and accuracy.</li><li>Support outreach efforts, fundraising campaigns, and client service events through top-notch customer service.</li><li>Uphold the nonprofit’s core values of integrity, inclusivity, and respect in every interaction.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Bilingual in Spanish Customer Service Representative to join our team in Mount Laurel, New Jersey. This is a long-term contract position, offering an opportunity to grow within the organization while delivering exceptional service to our clients. The role involves handling customer inquiries related to their account and ensuring accurate data entry in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls from customers, addressing inquiries</p><p>• Assist customers with updating personal information, such as addresses and names, in their accounts.</p><p>• Provide accurate information and direct customers to appropriate departments or personnel for further assistance.</p><p>• Maintain precise and timely data entry to ensure customer records are up to date.</p><p>• Deliver exceptional customer service while adhering to company policies and procedures.</p><p>• Log all customer interactions and follow up as necessary to ensure resolution.</p><p>• Collaborate with team members and supervisors to enhance service delivery and resolve issues efficiently.</p><p>• Stay punctual and ready to start work promptly at scheduled hours.</p><p>• Adapt to a dynamic work environment while meeting high standards of conduct</p>
<p>Are you fluent in English and Spanish? Join our team as a Bilingual Customer Service Representative and make a meaningful impact every day. We’re looking for a talented communicator who can deliver outstanding service to a diverse client base.</p><p>Responsibilities:</p><p>• Manage high-volume inbound calls from residents.</p><p>• Assist community members with applications and navigating county systems.</p><p>• Provide bilingual translations for documents and conversations.</p><p>• Update and maintain resident records.</p><p>• Collaborate with internal teams to escalate cases.</p>
<p>We are looking for a dedicated Call Center Specialist to join a non-profit organization in Charlotte, North Carolina. This is a long-term contract opportunity where you will play a key role in supporting families with registration processes and inquiries. The position requires excellent customer service skills, flexibility, and the ability to manage high call volumes efficiently. The hours will be part‑time: Monday–Friday from 6:00–8:00 PM, and Saturday from 8:00–10:00 AM.</p><p><br></p><p>Responsibilities:</p><p>• Assist families with student registration processes, including answering inquiries and providing guidance.</p><p>• Respond to a high volume of inbound calls during peak times, ensuring timely and accurate service.</p><p>• Deliver bilingual support to cater to diverse families and community needs.</p><p>• Handle escalated calls and resolve issues with a solutions-oriented approach.</p><p>• Maintain detailed records of customer interactions and registration information using organizational tools.</p><p>• Monitor call patterns and help identify trends to improve responsiveness and efficiency.</p><p>• Collaborate with internal teams to address complex queries and provide seamless service.</p><p>• Provide support during after-hours when required, ensuring consistent availability for callers.</p><p>• Uphold professionalism when dealing with irate customers and work toward satisfactory resolutions.</p><p>• Support organizational efforts in tracking and improving customer service metrics.</p>
We are looking for a dedicated Customer Service Representative to join our team in Struthers, Ohio. This long-term contract position is ideal for someone with a background in manufacturing, metals, or industrial sales who thrives in a dynamic environment. In this role, you will be responsible for handling customer inquiries, managing orders, and ensuring smooth communication between clients and internal teams.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding aluminum extrusion products.<br>• Process orders efficiently while ensuring all customer requirements are met.<br>• Address customer concerns and resolve issues to maintain high satisfaction levels.<br>• Collaborate with internal teams to coordinate and fulfill customer needs.<br>• Enforce company policies and labor agreements consistently.<br>• Adapt to shifting priorities and manage tasks effectively.<br>• Maintain positive and attentive interactions with customers and colleagues.<br>• Utilize Microsoft Office Suite and customer relationship management software to organize and track customer data.<br>• Apply problem-solving skills to identify and resolve challenges in a timely manner.<br>• Stay informed about manufacturing processes and technical terminology relevant to the aluminum extrusion industry.
<p>We are looking for experienced Medical Customer Service Representatives to join our team on a contract basis in Columbus, Ohio. This position focuses on assisting patients, managing billing inquiries, and resolving account issues efficiently. Ideal candidates will have prior experience in medical billing and collections and should be adaptable to handle diverse responsibilities based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle patient accounts promptly to minimize receivables and reduce bad debts.</p><p>• Monitor and manage payment plans in compliance with established guidelines.</p><p>• Consult with patients to address their financial responsibilities, insurance benefits, and payment options.</p><p>• Process delinquent accounts by coordinating with external collection agencies.</p><p>• Review and manage bankruptcy paperwork and deceased patient accounts.</p><p>• Promote a patient-focused approach to resolving balances and account discrepancies.</p><p>• Calculate and collect payments accurately, ensuring compliance with payment policies.</p><p>• Research accounts receivable issues and reconcile claims effectively.</p><p>• Provide support to scheduling teams by identifying insurance contracts and reimbursement policies.</p><p>• Collaborate with team members and leadership to suggest workflow improvements and enhance service experiences.</p>
<p>Robert Half is seeking a detail‑oriented, patient‑focused <strong>Remote Medical Call Center Representative</strong> to join our growing remote team. In this role, you’ll be the first point of contact for patients calling in with questions about their medical bills. If you thrive in a fast‑paced environment, enjoy problem‑solving, and take pride in delivering excellent customer service—all while working from home—this position may be a great fit. <strong>Must live in Idaho.</strong></p><p><br></p><p><strong>Pay:</strong> $18</p><p><br></p><p><strong>Hours:</strong> Various shifts within 8am – 6pm EST, Monday – Friday </p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Answer <strong>high‑volume, continuous inbound calls</strong> from patients with billing questions.</li><li>Review account details, statements, insurance information, and payment histories while on the call.</li><li>Clearly explain charges, balances, payment options, and next steps in a professional, empathetic manner.</li><li>Document all call activity and patient interactions accurately in the system.</li><li>Collaborate with internal billing, insurance, and revenue cycle teams when escalations or follow‑ups are needed.</li><li>Maintain department standards for call quality, accuracy, productivity, and patient satisfaction.</li><li>Protect patient information and adhere to HIPAA and all compliance guidelines.</li></ul><p><strong>What We Offer</strong></p><ul><li>Fully <strong>remote</strong> work environment</li><li>Consistent full‑time schedule</li><li>Training and ongoing support</li><li>Opportunities for growth within the organization</li><li>A mission‑driven team committed to exceptional patient experience</li></ul><p><br></p>
<p>Robert Half is seeking a detail‑oriented, patient‑focused <strong>Remote Medical Call Center Representative</strong> to join our growing remote team. In this role, you’ll be the first point of contact for patients calling in with questions about their medical bills. If you thrive in a fast‑paced environment, enjoy problem‑solving, and take pride in delivering excellent customer service—all while working from home—this position may be a great fit. <strong>Must live in Arkansas.</strong></p><p><br></p><p><strong>Pay:</strong> $18</p><p><br></p><p><strong>Hours:</strong> Various shifts within 8am – 6pm EST, Monday – Friday </p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Answer <strong>high‑volume, continuous inbound calls</strong> from patients with billing questions.</li><li>Review account details, statements, insurance information, and payment histories while on the call.</li><li>Clearly explain charges, balances, payment options, and next steps in a professional, empathetic manner.</li><li>Document all call activity and patient interactions accurately in the system.</li><li>Collaborate with internal billing, insurance, and revenue cycle teams when escalations or follow‑ups are needed.</li><li>Maintain department standards for call quality, accuracy, productivity, and patient satisfaction.</li><li>Protect patient information and adhere to HIPAA and all compliance guidelines.</li></ul><p><strong>What We Offer</strong></p><ul><li>Fully <strong>remote</strong> work environment</li><li>Consistent full‑time schedule</li><li>Training and ongoing support</li><li>Opportunities for growth within the organization</li><li>A mission‑driven team committed to exceptional patient experience</li></ul><p><br></p>
<p>Robert Half is seeking a detail‑oriented, patient‑focused <strong>Remote Medical Call Center Representative</strong> to join our growing remote team. In this role, you’ll be the first point of contact for patients calling in with questions about their medical bills. If you thrive in a fast‑paced environment, enjoy problem‑solving, and take pride in delivering excellent customer service—all while working from home—this position may be a great fit. <strong>You must live in North Dakota.</strong></p><p><br></p><p><strong>Hours:</strong> Various shifts within 8am – 6pm EST, Monday – Friday </p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Answer <strong>high‑volume, continuous inbound calls</strong> from patients with billing questions.</li><li>Review account details, statements, insurance information, and payment histories while on the call.</li><li>Clearly explain charges, balances, payment options, and next steps in a professional, empathetic manner.</li><li>Document all call activity and patient interactions accurately in the system.</li><li>Collaborate with internal billing, insurance, and revenue cycle teams when escalations or follow‑ups are needed.</li><li>Maintain department standards for call quality, accuracy, productivity, and patient satisfaction.</li><li>Protect patient information and adhere to HIPAA and all compliance guidelines.</li></ul><p><strong>What We Offer</strong></p><ul><li>Fully <strong>remote</strong> work environment</li><li>Consistent full‑time schedule</li><li>Training and ongoing support</li><li>Opportunities for growth within the organization</li><li>A mission‑driven team committed to exceptional patient experience</li></ul><p><br></p>
<p>Robert Half is seeking a detail‑oriented, patient‑focused <strong>Remote Medical Call Center Representative</strong> to join our growing remote team. In this role, you’ll be the first point of contact for patients calling in with questions about their medical bills. If you thrive in a fast‑paced environment, enjoy problem‑solving, and take pride in delivering excellent customer service—all while working from home—this position may be a great fit. <strong>Must live in Wyoming. </strong></p><p><br></p><p><strong>Pay:</strong> $18</p><p><br></p><p><strong>Hours:</strong> Various shifts within 8am – 6pm EST, Monday – Friday </p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Answer <strong>high‑volume, continuous inbound calls</strong> from patients with billing questions.</li><li>Review account details, statements, insurance information, and payment histories while on the call.</li><li>Clearly explain charges, balances, payment options, and next steps in a professional, empathetic manner.</li><li>Document all call activity and patient interactions accurately in the system.</li><li>Collaborate with internal billing, insurance, and revenue cycle teams when escalations or follow‑ups are needed.</li><li>Maintain department standards for call quality, accuracy, productivity, and patient satisfaction.</li><li>Protect patient information and adhere to HIPAA and all compliance guidelines.</li></ul><p><strong>What We Offer</strong></p><ul><li>Fully <strong>remote</strong> work environment</li><li>Consistent full‑time schedule</li><li>Training and ongoing support</li><li>Opportunities for growth within the organization</li><li>A mission‑driven team committed to exceptional patient experience</li></ul><p><br></p>
<p><strong>Product Support Specialist – 100% Remote (Contract)</strong></p><p>Are you passionate about helping others and interested in building your career in technology? We are seeking a dedicated Product Support Specialist to join our client’s team for a fully remote contract assignment. If you have customer service experience and are eager to expand your software support skills, we want to hear from you!</p><p><strong>Position Details:</strong></p><ul><li><strong>Contract Dates:</strong> February 16, 2026 – April 16, 2026</li><li><strong>Schedule:</strong> 40 hours per week; various shift options available to accommodate your needs</li><li><strong>Location:</strong> 100% Remote – work from anywhere within the United States</li><li><strong>Compensation:</strong> $18 per hour, W2</li><li><strong>Equipment:</strong> All necessary equipment provided</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver high-quality support for software products via phone and chat</li><li>Troubleshoot user issues and provide clear, professional guidance to resolve customer inquiries</li><li>Maintain accurate records of customer interactions within internal systems</li><li>Collaborate with team members to escalate and resolve complex issues as needed</li></ul><p><strong>Requirements:</strong></p><ul><li>Minimum of 1 year experience in a technical customer service role (call center, helpdesk, retail, hospitality, etc.)</li><li>Strong verbal and written communication skills</li><li>Tech-savvy with an eagerness to learn new software platforms</li><li>High attention to detail and a commitment to delivering excellent customer experiences</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Flexible shift options for work-life balance</li><li>Gain valuable experience supporting in-demand software platforms</li><li>Start or continue your technical support career with a respected industry leader</li><li>All equipment provided – just bring your positive attitude and commitment to customers!</li></ul><p>Ready to take the next step in your career?</p><ul><li><strong>If you are interested, apply today! </strong></li></ul><p><br></p><p>Apply today to be considered for this exciting remote opportunity!!</p>
