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194 results for Customer Chat jobs

Customer Service Manager
  • Minneapolis, MN
  • onsite
  • Permanent / Full Time
  • 80000 - 100000 USD / Yearly
  • We are looking for a Customer Service Manager to lead daily service operations and ensure a high standard of support for customers in Minneapolis, Minnesota. This role oversees order communication, issue resolution, and coordination with internal teams to keep commitments on timing and delivery. The ideal candidate brings strong leadership skills, a customer-focused mindset, and the ability to balance service quality with operational efficiency.<br><br>Responsibilities:<br>• Lead the customer service team, providing direction, coaching, and accountability for performance and service standards.<br>• Oversee incoming customer inquiries related to order updates, changes, and concerns, ensuring timely and accurate communication.<br>• Manage the intake of new orders and confirm key details so requests move efficiently through the process.<br>• Partner with production and operations teams to help build schedules that align output with customer demand.<br>• Communicate expected completion and delivery timelines to customers and internal stakeholders with clarity and consistency.<br>• Monitor inventory activity, including aging stock and overall inventory levels, and share trends that may affect service or fulfillment.<br>• Resolve escalated customer issues by identifying root causes and coordinating practical solutions across departments.<br>• Review departmental workflows and implement improvements that strengthen responsiveness, accuracy, and team effectiveness.
  • 2026-05-11T00:00:00Z
Customer Service Manager
  • Stockton, CA
  • onsite
  • Temporary to Hire
  • 30.4 - 35.2 USD / Hourly
  • We are looking for a Customer Service Manager to lead branch operations and deliver an outstanding client experience in Stockton, California. This contract opportunity has the potential to become permanent and is ideal for a detail-oriented banking candidate who can balance service excellence, team leadership, sales growth, and operational oversight in a financial services environment. The role will guide daily branch activity, strengthen customer relationships, and help build a high-performing team that meets business goals while maintaining strong controls and compliance standards.<br><br>Responsibilities:<br>• Direct daily branch activities, including teller operations, cash handling oversight, balancing functions, and frontline service support to keep the office running smoothly.<br>• Lead, coach, and develop branch employees by setting clear expectations, providing regular feedback, and holding recurring one-on-one and team meetings.<br>• Support business growth by promoting deposit, consumer, and business banking solutions and by building strong relationships with new and existing customers.<br>• Review and authorize customer and branch transactions within established approval limits while ensuring accuracy and sound judgment.<br>• Monitor branch compliance, conduct operational reviews, and identify control gaps to reduce risk and maintain audit readiness.<br>• Maintain staffing plans and work schedules that provide consistent coverage and a high level of service throughout the branch.<br>• Resolve complex customer concerns with professionalism, urgency, and practical solutions that protect both client relationships and the organization.<br>• Partner in recruiting, onboarding, and retaining team members who contribute to a positive, service-driven branch culture.<br>• Participate in branch initiatives, community outreach, training sessions, and policy review efforts, recommending process improvements when appropriate.<br>• Uphold security procedures, protect confidential information, and assist with additional branch certifications or duties as business needs require.
  • 2026-04-29T00:00:00Z
Customer Experience Specialist
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 23 - 26 USD / Hourly
  • <p>We are hiring a Customer Experience Specialist to help deliver outstanding service and build positive relationships with customers throughout their journey.</p><p><strong>Job Description</strong></p><ul><li>Serve as a primary point of contact for customer questions and concerns</li><li>Resolve service issues promptly and professionally</li><li>Monitor customer feedback and identify opportunities to improve satisfaction</li><li>Collaborate with internal teams to enhance the customer experience</li><li>Document interactions and maintain accurate customer records</li><li>Support retention efforts through proactive communication and follow-up</li></ul>
  • 2026-05-08T00:00:00Z
Customer Experience Specialist
  • Muskegon, MI
  • onsite
  • Temporary / Contract
  • 18.2115 - 21.087 USD / Hourly
  • We are looking for a Customer Experience Specialist to support daily customer interactions and order activity for a Long-term Contract opportunity based in Muskegon, Michigan. This role is ideal for someone who enjoys helping customers, managing detail-driven administrative work, and communicating clearly in a fast-paced office environment. You will serve as a key point of contact for product and pricing inquiries while ensuring orders are entered accurately and customers receive timely updates. The position includes on-site training at the start, followed by a hybrid schedule based on business needs.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone and email, providing clear information on products, pricing, and delivery timing.<br>• Enter customer orders into the company system with a high level of accuracy and attention to detail.<br>• Support customers throughout the order process by resolving questions, clarifying requests, and sharing status updates.<br>• Collaborate with internal teams such as sales, marketing, and customer service to ensure a smooth customer experience.<br>• Use Microsoft Teams and other office tools to communicate efficiently with colleagues and manage day-to-day tasks.<br>• Learn internal order entry and MRP-related processes during initial on-site training and apply that knowledge to daily work.<br>• Help maintain organized records and correspondence so customer requests and transactions are documented properly.
  • 2026-05-13T00:00:00Z
Customer Experience Specialist
  • Nashua, NH
  • onsite
  • Temporary to Hire
  • 20 - 22 USD / Hourly
  • We are looking for a Customer Experience Specialist to join our team in Nashua, New Hampshire in a Contract to Permanent role. This position focuses on delivering responsive support to business customers, managing order activity, and maintaining accurate account information across internal systems. The ideal candidate is organized, service-oriented, and comfortable balancing phone-based customer interactions with administrative follow-up.<br><br>Responsibilities:<br>• Respond to incoming customer calls with a detail-oriented approach, resolving questions and providing timely support.<br>• Enter and manage business-to-business orders while confirming details and coordinating next steps accurately.<br>• Record customer communications and account updates in CRM and related internal platforms to maintain clear documentation.<br>• Assist customers with product, order, and account-related inquiries, ensuring issues are addressed thoroughly.<br>• Complete administrative support work, including follow-up tasks and general back-office coordination as needed.<br>• Monitor customer accounts and take appropriate action when service issues, order discrepancies, or account concerns arise.<br>• Perform billing-related activities, review account charges, and help manage open backorders to support order fulfillment.<br>• Maintain accurate customer records by updating account details, order information, and interaction history consistently.
  • 2026-05-22T00:00:00Z
Call Center Agent
  • Newark, CA
  • onsite
  • Temporary / Contract
  • 27 - 28 USD / Hourly
  • <p>Robert Half is seeking Call Center Agents with a healthcare background to support a Premier Healthcare client <strong><u>onsite</u></strong> in Newark, CA. This is a contract-to-hire Call Center Agent role, and is a great opportunity for candidates with experience managing high volumes of inbound and outbound calls to support patients and providers. Apply to become a Call Center Agent today!</p><p><br></p><ul><li>Responds to a high-volume of incoming and outgoing telephone calls and faxed referral</li><li>Coordinates care by scheduling, editing and maintaining routine patient physician appointments for new and returning patients.</li><li>Facilitates communication between the patient and the physician or clinic</li><li>Accurately documents and routes calls to the proper department</li><li>Identifies urgent customer needs or operational issues, and escalates appropriately</li><li>Works with care teams, patients, and outside facilities to obtain necessary information required for care.</li><li>Obtains and updates insurance information.</li><li>Meets all regulatory and compliance standards and exceeds quality assurance standards</li><li>Uses reference documents and online knowledgebase tools to clearly articulate accurate information regarding Hospital services</li></ul>
  • 2026-05-12T00:00:00Z
Call Center Agent
  • Mechanicsburg, PA
  • onsite
  • Temporary / Contract
  • 20 - 23 USD / Hourly
  • <p>Are you confident on the phone and energized by connecting with new people? We’re looking for a <strong>call center agent</strong> who thrives in a fast-paced environment and enjoys cold calling, outreach, and building new business connections.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Make high-volume outbound calls to prospective clients and customers</li><li>Engage in cold calling and telemarketing efforts to generate interest and leads</li><li>Follow call scripts while also building genuine, personable conversations</li><li>Maintain accurate call notes and track activity in systems</li><li>Handle objections confidently and turn conversations into opportunities</li></ul><p><br></p>
  • 2026-05-18T00:00:00Z
Accounting Customer Service
  • Homewood, AL
  • onsite
  • Temporary to Hire
  • 21 - 22 USD / Hourly
  • <p>We are looking for a detail-oriented Accounting Customer Service specialist to join a fully remote team supporting commercial insurance operations in Birmingham, Alabama. This <strong>contract to possible permanen</strong>t opportunity is ideal for someone who can combine strong customer support abilities with practical accounting knowledge in a fast-paced, high-volume setting. The person in this role will help resolve payment-related questions, support accounts payable and accounts receivable activities, and work closely with internal teams to keep financial inquiries moving efficiently. <strong>This position offers a hybrid schedule with two days in the office.</strong></p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer and internal inquiries related to accounting matters, providing timely and effective support.</p><p>• Assist with accounts payable and accounts receivable questions by researching account activity and clarifying payment or billing issues.</p><p>• Review invoices, gather needed documentation, and help address discrepancies to support accurate processing.</p><p>• Manage a high volume of requests while maintaining accuracy, organization, and strong follow-through.</p><p>• Use accounting and ticketing systems to document issues, track open items, and update records as needed.</p><p>• Access spreadsheets and system data to locate financial information and support resolution of customer concerns.</p><p>• Communicate clearly in writing and by phone with stakeholders regarding invoice status, account questions, and related next steps.</p><p>• Support evolving accounting operations by taking on additional administrative and financial service tasks as business needs change.</p>
  • 2026-05-20T00:00:00Z
Help Desk
  • Villa Park, IL
  • onsite
  • Temporary / Contract
  • 23.75 - 28 USD / Hourly
  • We are looking for a Help Desk specialist to provide day-to-day technical support for users within the financial services industry. This Long-term Contract position is suited for someone who can resolve desktop and system issues efficiently while delivering a strong end-user experience across both Windows and Mac environments. The ideal candidate brings hands-on support experience, communicates clearly with employees at all levels, and is comfortable working with modern ticketing tools and core Microsoft technologies.<br><br>Responsibilities:<br>• Deliver front-line technical assistance for hardware, software, and user access issues in a fast-paced business environment.<br>• Troubleshoot and resolve problems across Windows 10, Windows 11, and Mac devices, escalating complex cases when needed.<br>• Manage incident and service request workflows through a ticketing platform, ensuring timely follow-up and accurate documentation.<br>• Support user account administration and access-related tasks involving Active Directory and related Microsoft tools.<br>• Assist with desktop setup, configuration, maintenance, and replacement activities for end-user systems and peripherals.<br>• Provide support for Windows 11 upgrade efforts and help users transition smoothly with minimal disruption to daily work.<br>• Contribute to basic troubleshooting and support activities connected to Azure-based resources and services.<br>• Communicate technical solutions in a clear, thorough manner while building positive working relationships with end users.
  • 2026-05-15T00:00:00Z
Inside sales client support
  • Leominster, MA
  • onsite
  • Permanent / Full Time
  • 52000 - 60000 USD / Yearly
  • <p>We are looking for an Inside Sales Client Support specialist to join our team in Massachusetts. This position serves as a key connection point for customers, sales partners, and internal teams, helping ensure orders, quotes, and service requests are handled accurately and on time. The ideal candidate brings strong customer service experience in a business-to-business setting, excellent attention to detail, and the ability to manage multiple priorities while maintaining a high standard of communication.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day communication with customers, prospects, and sales representatives by responding to questions, resolving order-related concerns, and providing timely updates on service issues.</p><p>• Enter purchase orders into the company system promptly, review submitted information for completeness, and escalate discrepancies that could delay processing.</p><p>• Evaluate customer orders and related terms carefully to confirm requirements can be fulfilled before finalizing transactions, partnering with internal teams when clarification is needed.</p><p>• Prepare and update quotations, sales orders, and order revisions while maintaining a high level of accuracy and responsiveness.</p><p>• Maintain organized records of customer interactions, requests, and supporting documents in accordance with established document retention practices.</p><p>• Coordinate delivery activity by creating shipment records, supporting order fulfillment, and notifying customers of schedule changes such as delays or early releases.</p><p>• Work closely with sales representatives and pricing partners to support changes in volume, delivery commitments, rebate programs, and other account needs.</p><p>• Contribute to on-time delivery performance by tracking order progress, addressing issues quickly, and helping align customer expectations with operational capabilities.</p><p><br></p><p><strong><em><u>**For immediate consideration, please call me directly. Eric Lebow 508-205-2127 **</u></em></strong></p>
  • 2026-04-27T00:00:00Z
Medical Customer Service Representative
  • Baltimore, MD
  • onsite
  • Temporary / Contract
  • 17 - 20 USD / Hourly
  • <p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage high volumes of inbound calls from the public, providing accurate information and support.</p><p>• Follow established scripts and protocols to ensure consistent communication.</p><p>• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</p><p>• Ask clarifying questions to understand caller needs and minimize errors.</p><p>• Direct callers to the appropriate departments or resources based on their concerns.</p><p>• Accurately document call details and interactions in the system.</p><p>• Protect caller confidentiality and adhere to organizational policies.</p><p>• Escalate complex or urgent issues in accordance with provided guidelines.</p><p>• Work collaboratively with team members to ensure smooth operations.</p>
  • 2026-05-04T00:00:00Z
Medical Customer Service Representative
  • Roanoke, VA
  • onsite
  • Temporary / Contract
  • 17 - 19 USD / Hourly
  • <p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Roanoke, Virginia. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
  • 2026-05-12T00:00:00Z
Medical Customer Service Representative
  • Lewes, DE
  • onsite
  • Temporary / Contract
  • 17 - 18 USD / Hourly
  • <p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewes, DE. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status</li></ul>
  • 2026-05-20T00:00:00Z
Medical Customer Service Representative
  • Lewiston, ME
  • onsite
  • Temporary / Contract
  • 16 - 18 USD / Hourly
  • <p>We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewiston and Bangor, ME. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today!</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul><p><br></p>
  • 2026-05-12T00:00:00Z
Call Center Specialist
  • New Orleans, LA
  • onsite
  • Temporary to Hire
  • 17 - 19 USD / Hourly
  • <p>We are looking for an experienced Call Center Specialist to join a non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a vital part in providing exceptional customer service while supporting housing-related programs. If you excel in managing high volumes of inbound calls and have a passion for helping others, this opportunity may be perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Respond swiftly and professionally to inbound calls, addressing customer inquiries and concerns.</p><p>• Provide accurate information about housing programs, including Housing Choice Voucher and LIHTC.</p><p>• Maintain detailed and organized records of customer interactions using customer service software.</p><p>• Collaborate with team members to resolve issues and enhance service delivery.</p><p>• Uphold high standards of customer care, ensuring satisfaction and positive outcomes.</p><p>• Assist with office-related tasks, such as data entry and documentation management.</p><p>• Stay informed about affordable housing policies and apply this knowledge to support clients.</p><p>• Communicate effectively with diverse populations, demonstrating empathy and cultural sensitivity.</p><p>• Monitor and report recurring issues to improve processes and customer experiences.</p><p>• Ensure compliance with organizational and industry standards in all interactions.</p>
  • 2026-05-20T00:00:00Z
Call Center Specialist
  • Blue Bell, PA
  • onsite
  • Temporary to Hire
  • 18.5 - 20 USD / Hourly
  • <p>We are looking for a Call Center Specialist to join a customer support team in Blue, Bell, Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping customers, communicating clearly, and delivering dependable service in a fast-paced call center setting. The role focuses on handling a high volume of interactions, resolving questions efficiently, and ensuring each customer receives accurate and courteous support.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage inbound customer calls and deliver prompt, attentive assistance for a wide range of service-related questions</p><p>• Place outbound calls when needed to complete follow-ups, gather feedback, or support business outreach efforts</p><p>• Explain company services, procedures, and policy details clearly so customers receive accurate and consistent information</p><p>• Address customer concerns with sound judgment and route more complex matters to the appropriate internal team for resolution</p><p>• Record call details, updates, and outcomes thoroughly in customer service platforms and internal documentation systems</p><p>• Contribute to team performance goals by maintaining strong quality standards, efficiency, and customer satisfaction results</p><p>• Demonstrate patience, empathy, and courtesy during every customer interaction</p><p>• Use office and customer service software tools effectively to support daily call center operations</p>
  • 2026-05-21T00:00:00Z
Call Center Specialist
  • Holyoke, MA
  • onsite
  • Temporary / Contract
  • 17.1 - 19.8 USD / Hourly
  • <p>Our client in <strong>Holyoke, Massachusetts</strong> is seeking a <strong>Call Center Specialist</strong> for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, a positive attitude, and the ability to manage a high volume of calls while delivering excellent service.</p><p>The Call Center Specialist will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a professional and efficient customer experience.</p><p>Key Responsibilities</p><ul><li>Answer incoming calls and respond to customer inquiries in a timely and professional manner</li><li>Provide accurate information regarding products, services, accounts, or processes</li><li>Resolve customer concerns and escalate more complex issues as needed</li><li>Document customer interactions, updates, and outcomes in internal systems</li><li>Maintain a high level of professionalism and empathy in all communications</li><li>Meet performance metrics related to call volume, response time, and service quality</li><li>Collaborate with internal departments to support customer needs and resolve issues efficiently</li></ul><p><br></p>
  • 2026-05-06T00:00:00Z
Call Center Specialist
  • Union, NJ
  • onsite
  • Temporary to Hire
  • 19 - 20 USD / Hourly
  • We are looking for a Call Center Specialist to join a busy customer support team in Union, New Jersey. This Contract to permanent opportunity is ideal for someone who thrives in a fast-moving call center setting and can manage a high volume of inbound inquiries with accuracy and care. In this role, you will support customers, field technicians, and internal teams while helping keep service operations organized and responsive.<br><br>Responsibilities:<br>• Respond to a high daily volume of inbound calls from customers and service technicians, delivering timely and detail-focused assistance.<br>• Document service requests thoroughly by creating work orders and entering complete, accurate details into company systems.<br>• Finalize completed jobs by reviewing and closing work orders while maintaining strong attention to detail.<br>• Distribute service assignments to technicians each day after schedules have been confirmed by dispatch.<br>• Adjust technician workloads by removing, reassigning, or rescheduling service calls when priorities change.<br>• Review equipment and service history to gather background information that supports troubleshooting and issue resolution.<br>• Coordinate with field technicians to provide updates, answer questions, and help resolve service concerns remotely.<br>• Work closely with sales and installation teams to address service-related matters and maintain clear communication across departments.<br>• Process customer refunds through approved payment platforms in accordance with company procedures.
  • 2026-05-21T00:00:00Z
Call Center Specialist
  • Horsham, PA
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • <p>Our client is looking for a customer-focused Call Center Specialist to join a growing team in Horsham, PA. This contract opportunity with permanent potential is ideal for someone who enjoys helping clients, managing service-related requests, and keeping records accurate in a fast-paced environment. In this role, you will support policy servicing, payment activity, and quote-related inquiries while partnering with internal teams to maintain smooth daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer interactions related to quotes, account servicing, billing questions, and policy updates with professionalism and care.</p><p>• Complete account and policy changes accurately while following established procedures and service standards.</p><p>• Review client files, payment details, and supporting documentation to confirm information is correct and up to date.</p><p>• Post, track, and reconcile payment activity to help maintain accurate policy and financial records.</p><p>• Address service and billing concerns promptly, researching issues thoroughly and providing clear resolutions.</p><p>• Work closely with customer service and accounting partners to support reporting accuracy and efficient workflow management.</p><p>• Investigate discrepancies in customer accounts or transactions and take timely action to correct errors.</p><p>• Safeguard sensitive customer, policy, and financial information in accordance with company expectations and compliance requirements.</p><p>• Assist with additional operational and administrative duties as business needs require.</p>
  • 2026-05-20T00:00:00Z
Call Center Specialist
  • Blue Bell, PA
  • onsite
  • Temporary to Hire
  • 17 - 17 USD / Hourly
  • <p>We are looking for a Call Center Specialist to join an onsite team in Blue, Bell Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-paced environment and enjoys connecting with customers through high-volume outbound calling. In this role, you will support a life insurance settlement program while delivering attentive service and maintaining accurate records. <strong>The schedule for this position is Monday through Friday from 2:00 PM to 10:00 PM.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Place a high volume of outbound calls to individuals participating in the life insurance settlement program.</p><p>• Provide clear, courteous, and attentive assistance while addressing customer questions and concerns.</p><p>• Document call activity, outcomes, and follow-up details accurately within customer service systems.</p><p>• Use Microsoft Office and call center platforms to manage daily tasks, update records, and track communications.</p><p>• Coordinate next steps with internal team members to ensure timely handling of customer needs.</p><p>• Maintain consistent productivity and quality standards in a structured onsite call center setting.</p><p>• Handle inbound inquiries as needed and deliver a positive customer experience across each interaction.</p>
  • 2026-05-22T00:00:00Z
Call Center Specialist
  • Brentwood, TN
  • onsite
  • Temporary / Contract
  • 19.95 - 23.1 USD / Hourly
  • We are looking for a Call Center Specialist to support customer and client interactions in Brentwood, Tennessee. This is a Long-term Contract position suited for someone who thrives in a fast-moving call center environment, communicates clearly, and can manage several systems and tasks at once. The ideal candidate will deliver accurate account support, help resolve payment-related concerns, and contribute to a positive customer experience while working closely with internal teams and external partners.<br><br>Responsibilities:<br>• Manage a large volume of incoming and outgoing calls while maintaining professionalism and efficiency in every interaction.<br>• Provide timely and accurate account details to customers and resolve inquiries in a fast-paced service environment.<br>• Coordinate with clients, sales teams, and project partners to share enrollment updates and support ongoing account activity.<br>• Serve as a point of contact between external vendors and clients to address billing concerns and discuss workable payment arrangements.<br>• Respond to objections by presenting alternative payment solutions that align with customer needs and business guidelines.<br>• Navigate multiple software platforms simultaneously to document interactions, update records, and assist customers without delay.<br>• Identify opportunities to recommend additional products or services that may benefit the customer.<br>• Route calls to the appropriate department or team member when issues require specialized support.<br>• Use strong listening, data entry, and problem-solving skills to manage conversations, complete follow-up tasks, and maintain customer satisfaction.<br>• Support additional operational duties as assigned to meet changing business priorities.
  • 2026-05-11T00:00:00Z
Customer Service Support: I (Junior)
  • Fairfield, OH
  • onsite
  • Temporary / Contract
  • 22 - 22 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a key role in providing exceptional support to customers, ensuring their inquiries are addressed efficiently. This position requires a proactive approach to problem-solving, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or in person, delivering accurate and timely information.<br>• Provide support with general office tasks, ensuring all documentation and processes are handled efficiently.<br>• Conduct research to resolve customer issues or provide in-depth responses to inquiries.<br>• Maintain thorough and effective email correspondence with clients and internal teams.<br>• Assist with hiring-related processes, including scheduling and managing communication with candidates.<br>• Troubleshoot customer concerns and escalate complex issues to the appropriate departments.<br>• Deliver clear and precise communication to ensure customer satisfaction.<br>• Collaborate with team members to improve service delivery and address common challenges.<br>• Stay updated on company products, services, and policies to provide accurate information.<br>• Ensure all customer interactions are logged and documented appropriately.
  • 2026-05-01T00:00:00Z
Client Relationship Specialist
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 85000 - 90000 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
  • 2026-04-29T00:00:00Z
Patient Service Representative
  • Burien, WA
  • onsite
  • Temporary / Contract
  • 24 - 26 USD / Hourly
  • We are looking for a Patient Service Representative to support scheduling and patient access activities for a healthcare team in Burien, Washington. This Long-term Contract position is ideal for someone with strong communication skills, solid knowledge of medical terminology, and the ability to guide patients through appointment, referral, and insurance-related questions with empathy and accuracy. The person in this role will help coordinate visits, maintain complete patient information, and contribute to a smooth experience for both patients and referring providers.<br><br>Responsibilities:<br>• Schedule patient visits and related services while aligning appointments with referral approvals and clinic guidelines.<br>• Confirm and update patient demographic details and enter accurate information into the electronic medical record.<br>• Review insurance coverage, verify eligibility, and document authorization or referral information needed before appointments.<br>• Respond to patient questions regarding billing, benefits, and expected costs, and obtain estimates when requested.<br>• Track required items such as lab work, imaging, scans, and referrals to help ensure patients are prepared for their visits.<br>• Communicate with patients, physicians, and referring offices when additional documentation, second opinions, or updated approvals are required.<br>• Upload, scan, and organize records in the appropriate sections of the medical record system to keep documentation current.<br>• Arrange support services such as interpreters, transportation, or other accommodations that improve access to care and patient satisfaction.<br>• Provide pre-visit guidance and follow established procedures for missed appointments, cancellations, and follow-up communication.<br>• Assist with workflow changes related to internal system updates as needed while maintaining continuity of scheduling and patient service operations.
  • 2026-05-20T00:00:00Z
Customer Service Coordinator
  • Manchester, CT
  • onsite
  • Permanent / Full Time
  • 60000 - 70000 USD / Yearly
  • <p><strong><u>Customer Service Coordinator</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is working with our client to find a <strong><u>Customer Service Coordinator</u></strong> to support a busy sales and operations environment. This position will play a central role in managing contract-related documentation, maintaining system accuracy, and helping ensure business processes run smoothly from order entry through ongoing account support.</p><p><br></p><p><em><u>Responsibilities</u></em></p><ul><li>Provide administrative support related to customer contracts, sales activity, and account setup</li><li>Review agreements for completeness and enter key information into the company’s ERP platform</li><li>Maintain and update contract records, customer requirements, asset details, purchase orders, and related documentation</li><li>Track agreement revisions, operational updates, and other account changes to ensure data accuracy</li><li>Work cross-functionally with sales and operations teams to support workflow continuity and process compliance</li><li>Follow up with internal partners and customers to gather missing information and keep deliverables on schedule</li><li>Help uphold established procedures and ensure consistent handling of contract data and supporting records</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to: <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p><p><br></p>
  • 2026-05-01T00:00:00Z
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