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241 results for Customer Chat jobs

Customer Service Representative

Boise, ID
onsite
Temporary / Contract
18 - 22 USD / Hourly
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
2026-07-31T00:00:00Z

Customer Service Representative

Orange, CA
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to join a team in Orange, California in a Contract to Permanent role. This position focuses on delivering responsive support to business customers by managing orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities in a fast-paced environment. Responsibilities: • Manage customer order input and updates with a high degree of accuracy across company platforms. • Respond to customer questions and concerns through phone and email, working through issues to complete resolution and providing timely follow-up. • Partner with teams across sales, operations, logistics, and finance to address service needs and keep customer requests moving forward. • Share clear information related to products, order progress, and account details to support customer decision-making. • Handle inbound and outbound customer communication professionally while maintaining a service-oriented approach. • Monitor open requests and ensure commitments are completed within expected timeframes. • Recognize areas where workflows can be improved and suggest practical changes that support stronger service outcomes.
2026-08-13T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in Irvine, California as part of a contract opportunity with potential for a permanent role. This position is well suited for someone who enjoys speaking with customers, gathering key details, and helping individuals move forward in the early stages of the loan process. The role focuses on creating a strong first impression, collecting accurate information, and connecting applicants who meet initial criteria with the appropriate next point of contact. Responsibilities: • Manage incoming and outbound conversations with prospective borrowers to support the beginning of the loan application process. • Use a guided questioning approach to gather information related to financial background, borrowing goals, and general qualification criteria. • Record customer responses and application details with accuracy in internal platforms and customer records. • Direct applicants who meet initial guidelines to the appropriate Loan Officer for follow-up and next steps. • Provide courteous, clear, and consistent service during every customer interaction to promote a positive experience. • Meet daily activity expectations in a high-volume environment while maintaining attention to detail and consistency. • Follow established procedures for call handling, documentation, and status updates throughout the intake process.
2026-08-13T00:00:00Z

Customer Service Representative

Newberg, OR
onsite
Temporary / Contract
18 - 22 USD / Hourly
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
2026-07-30T00:00:00Z

Customer Service Representative

Reno, NV
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a fast-paced team. This contract opportunity with potential for a permanent role is ideal for someone who enjoys managing customer orders, coordinating with sales teams, and keeping detailed work moving accurately from start to finish. The position supports both wholesale and online business activity and requires someone who can stay organized, communicate clearly, and maintain strong follow-through during busy sales periods. Responsibilities:• Enter and maintain customer orders in the system using information provided by sales representatives and internal teams.• Monitor orders after submission, provide timely updates, and ensure each request moves through completion without unnecessary delays.• Review online purchases from e-commerce channels and confirm that order details are accurately reflected in NetSuite.• Support wholesale accounts and direct online customers by answering questions, resolving order-related concerns, and providing dependable service.• Communicate with customers, sales staff, and internal departments to gather information, clarify issues, and keep order activity on track.• Investigate discrepancies, missing details, or processing issues with persistence and take ownership of finding accurate resolutions.• Use available systems and tools effectively to organize tasks, document updates, and reduce the risk of items being overlooked.
2026-08-13T00:00:00Z

Customer Service Representative

El Cajon, CA
onsite
Temporary / Contract
18 - 21 USD / Hourly
Our client is seeking a personable and detail-oriented Customer Service Representative for a contract-to-permanent opportunity in San Diego, CA. This role is ideal for a professional who enjoys helping customers, resolving issues, and providing outstanding service in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and chat. </li><li>Provide accurate information regarding products, services, orders, and account details. </li><li>Resolve customer concerns efficiently while maintaining a high level of professionalism. </li><li>Document interactions, updates, and resolutions in company systems. </li><li>Process orders, returns, and service requests as needed. </li><li>Escalate complex issues to the appropriate department for resolution. </li><li>Maintain strong product and service knowledge to support customer needs. </li><li>Support team goals related to service quality, response times, and customer satisfaction. </li></ul>
2026-07-31T00:00:00Z

Customer Service Representative

White Marsh, MD
onsite
Temporary / Contract
22 - 25 USD / Hourly
A landscaping company is seeking a Customer Service Representative to join their team! This individual will enter orders for customers who call to submit an order and answer customer questions via telephone and email. They will also provide product information, work to resolve any problems that our customers might face, and conduct other office and customer-related tasks with accuracy and efficiency. Our best CSRs are genuinely excited to help customers. The goal, of this career position, is to ensure excellent customer service, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibilities:• Manage incoming phone calls.• Process customer's orders.• Assist other team members in accomplishing company goals.• Build customer confidence and trust by providing accurate and timely responses to inquiries.• Handle customer complaints and provide appropriate solutions and alternatives to ensure resolution and customer satisfaction.Skills• Ability to multi-task, prioritize, and manage time effectively.• Strong phone contact handling skills and attentive listening.• Excellent communication and written skills• Proven customer support experience or experience as a client service representative is a benefit but is not required.
2026-08-13T00:00:00Z

Customer Service Representative

New York, NY
onsite
Temporary / Contract
15.0385 - 17.413 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization. This Long-term Contract position is ideal for someone who enjoys helping others, managing high-volume customer interactions, and delivering accurate service in a fast-paced call center setting. The person in this role will handle inbound inquiries, support order processing, and provide clear, attentive communication that reflects the organization’s commitment to service. Responsibilities: • Respond to incoming customer calls with empathy and clear communication. • Assist callers with questions, concerns, and service requests while providing timely and accurate resolutions. • Enter and update order information carefully to ensure complete and correct records. • Manage a consistent volume of inbound and outbound calls to support customer needs and follow-up activities. • Document customer interactions, requests, and outcomes in the appropriate systems. • Escalate complex issues when needed and coordinate with internal teams to support resolution. • Maintain service quality standards by following call handling procedures and customer support guidelines.
2026-08-14T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
24 - 25 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Representative to join their team in San Diego, California. This role is ideal for someone who enjoys helping customers, resolving issues, and providing a positive experience in a fast-paced environment. The successful candidate will serve as a key point of contact for customers while supporting internal teams and maintaining accurate records.Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, orders, and account information</li><li>Resolve customer questions, concerns, and complaints in a timely and professional manner</li><li>Process customer orders, requests, returns, and account updates</li><li>Enter and maintain accurate customer information in internal systems</li><li>Follow up with customers regarding open requests or outstanding issues</li><li>Coordinate with internal departments to resolve customer needs</li><li>Document customer interactions and maintain detailed records</li><li>Identify opportunities to improve the customer experience</li><li>Escalate complex issues to the appropriate team members when necessary</li><li>Assist with general administrative and operational tasks as needed</li></ul>
2026-08-14T00:00:00Z

Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to serve as a primary point of contact for customers and provide timely, accurate, and friendly assistance. The ideal candidate will have excellent communication and problem-solving skills, strong attention to detail, and the ability to manage multiple customer inquiries in a fast-paced environment.Key Responsibilities<ul><li>Serve as a primary point of contact for customers via phone, email, and in-person communication.</li><li>Respond to customer questions, requests, and concerns in a professional and timely manner.</li><li>Provide accurate information regarding products, services, policies, procedures, and account information.</li><li>Research customer inquiries and work to resolve issues efficiently and effectively.</li><li>Process customer orders, requests, account updates, and other transactions as needed.</li><li>Enter and maintain accurate customer information in databases and internal systems.</li><li>Document customer interactions, inquiries, and resolutions to ensure accurate records.</li><li>Follow up with customers regarding outstanding requests, issues, or required information.</li><li>Escalate complex or unresolved issues to the appropriate department or supervisor.</li><li>Collaborate with internal departments to resolve customer concerns and ensure a positive customer experience.</li><li>Assist with preparing reports, spreadsheets, correspondence, and other administrative documentation.</li><li>Maintain confidentiality of customer and company information.</li><li>Meet established customer service, productivity, accuracy, and response-time goals.</li><li>Assist with other administrative and customer service duties as assigned.</li></ul>
2026-08-04T00:00:00Z

Customer Service Representative

Bowie, MD
onsite
Temporary to Hire
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support the Student Accounts/Bursar’s Office in Bowie, Maryland. This Long-term Contract opportunity is ideal for someone who thrives in a student-focused university setting and enjoys helping others navigate billing and account-related questions. In this role, you will deliver responsive service across virtual, phone, and in-person channels while ensuring each interaction is handled with accuracy, professionalism, and discretion. Responsibilities: • Serve as the primary point of contact for students, families, faculty, staff, and campus partners seeking assistance with student account matters. • Address questions related to tuition charges, billing activity, payment options, refunds, and payment arrangements through phone, virtual, and face-to-face support. • Investigate account concerns, identify the source of issues, and provide timely, accurate resolutions or appropriate next steps. • Maintain clear records of customer interactions, follow-up actions, and case details to support service continuity and accountability. • Coordinate with internal university departments to resolve complex inquiries and ensure a consistent customer experience. • Manage scheduled appointments and walk-in requests efficiently while balancing multiple priorities in a fast-paced environment. • Provide guidance on account systems and related processes so customers understand available resources and required actions. • Uphold confidentiality standards and exercise sound judgment when handling sensitive financial and student information.
2026-08-10T00:00:00Z

Customer Service Representative

Boca Raton, FL
onsite
Permanent / Full Time
55000 - 70000 USD / Yearly
A growing manufacturer is seeking a Customer Service Representative to join its collaborative team. This is a fully in-office opportunity offering excellent benefits, a stable work environment, and the chance to support nationally recognized retail customers.Responsibilities:<ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Process customer orders, including EDI and manual orders.</li><li>Coordinate with internal teams to ensure timely order fulfillment and shipment updates.</li><li>Respond to customer inquiries regarding orders, shipments, product issues, and returns via phone and email.</li><li>Work closely with warehouse and demand planning teams to resolve order discrepancies and customer concerns.</li><li>Maintain accurate customer and order information within the ERP system.</li></ul>
2026-07-30T00:00:00Z

Customer Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
22 - 26 USD / Hourly
We're seeking a Customer Service Representative who enjoys building relationships, solving problems, and keeping orders moving from start to finish. This long-term contract opportunity offers the chance to work closely with customers and cross-functional teams while making a direct impact on the customer experience. If you're someone who thrives on communication, enjoys staying organized, and takes pride in delivering exceptional service, this could be a great fit! <ul><li>Enter, process, and manage customer orders from receipt through completion</li><li>Coordinate with internal teams to confirm pricing, inventory availability, forecasts, and order status</li><li>Monitor open orders and make updates to meet customer requirements and delivery timelines</li><li>Maintain customer account information and prepare necessary sales documentation</li><li>Process returns, customer requests, and supporting documentation as needed</li><li>Respond to customer inquiries via phone and email, providing timely updates and issue resolution</li><li>Track inventory activity and assist with order replenishment planning</li><li>Identify process improvement opportunities and support special projects as assigned</li></ul>
2026-08-11T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16 - 16 USD / Hourly
We are looking for a Customer Service Representative to join a mission-driven organization serving veterans, their families, and surrounding communities in Lawrence, Indiana. This contract-to-permanent opportunity is ideal for someone who brings patience, professionalism, and a genuine desire to help others through meaningful daily interactions. In this role, you will support callers with care and accuracy while contributing to a team focused on dependable service and respectful communication. Responsibilities:• Assist customers by phone and through written communication, addressing questions, concerns, and service needs with professionalism and empathy.• Research issues across several systems at once to provide accurate information, complete updates, and guide customers toward appropriate resolutions.• Enter and maintain customer records with a high degree of accuracy, ensuring documentation is complete and aligned with established procedures.• Analyze service issues, identify practical next steps, and escalate complex matters when additional support or approval is required.• Adjust quickly to updated workflows, changing priorities, and new tools while maintaining consistent service quality.• Work closely with teammates and leadership to share information, support daily operations, and contribute to a positive customer experience.• Use active listening and clear communication techniques to calm difficult situations and help move conversations toward resolution.• Maintain reliable attendance and punctuality to support scheduled coverage and uninterrupted service for customers.
2026-08-14T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary to Hire
16 - 17 USD / Hourly
We are looking for a Customer Service Representative to join a team in Dayton, Ohio in a contract position with the potential to become permanent. This role supports document intake, eligibility review, and customer service activities by ensuring information is accurate, complete, and handled according to established guidelines. The ideal candidate is organized, detail-oriented, and comfortable managing high-volume administrative work while assisting with inbound and outbound customer communication. Responsibilities: • Review submitted forms and supporting paperwork for completeness, accuracy, and compliance with company policies before processing. • Prepare and distribute outbound correspondence and documentation, ensuring each item is aligned with internal procedures and timing requirements. • Examine policy and contract details to confirm benefit coverage, participant status, and eligibility outcomes. • Validate spouse-related fee information and forward confirmed items to the appropriate team for further handling. • Generate recurring reports for internal teams and external partners to support operational tracking and follow-up. • Maintain and update termination-related records so account information remains current and accurate. • Respond to customer inquiries through inbound and outbound communication, providing clear assistance and status updates. • Support additional service and administrative tasks as needed to help meet team goals and daily workload demands.
2026-08-13T00:00:00Z

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
14.25 - 16.5 USD / Hourly
We are looking for a Part-time Customer Service Representative to support daily customer interactions for a Contract position based in Petersburg, Virginia. This role is ideal for someone who communicates clearly, handles a high volume of inquiries with professionalism, and keeps service records accurate and organized. The position will focus on assisting customers by phone, processing requests efficiently, and helping ensure a positive experience from initial contact through resolution. Responsibilities:• Respond to incoming customer calls promptly and professionally while providing clear, accurate information.• Place outbound calls as needed to follow up on requests, confirm details, or provide updates on customer issues.• Enter orders and service-related information into internal systems with a high level of accuracy.• Address customer questions, concerns, and requests by identifying needs and delivering appropriate solutions.• Maintain complete and up-to-date records of customer interactions, transactions, and outcomes.• Coordinate with internal teams when issues require additional support or escalation to achieve timely resolution.• Manage multiple conversations and tasks in a fast-paced call center setting while meeting service expectations.
2026-08-14T00:00:00Z

Customer Service Representative

North Waltham, MA
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a busy onsite team for a contract opportunity with potential for longer-term employment. This role is well suited to someone who enjoys helping customers, handling service-related requests, and keeping daily operations organized during a high-demand period. The position follows standard business hours and offers the chance to contribute in a detail-oriented, business-casual environment. Responsibilities: • Assist customers by phone with questions, service needs, and general support in a courteous and timely manner. • Process product returns accurately and ensure related information is documented correctly. • Enter customer orders and service details into internal systems with strong attention to accuracy. • Manage a steady volume of inbound calls while providing clear, solution-focused communication. • Make outbound calls as needed to follow up on requests, confirm details, or resolve open issues. • Support the team during a busy seasonal period by helping maintain responsive customer service coverage. • Work closely with colleagues to keep customer interactions organized and ensure requests move forward efficiently.
2026-08-14T00:00:00Z

Customer Service Representative

Austin, TX
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our client is seeking Customer Service Representatives to support their team. This position will serve as the primary point of contact for members and employees, providing assistance with benefits enrollment, plan selection, eligibility questions, and general customer inquiries. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced, high-volume environment. Responsibilities<ul><li>Respond to inbound calls and emails related to benefits and open enrollment.</li><li>Assist members with enrollment, plan changes, and benefits-related questions.</li><li>Explain benefit offerings, coverage options, eligibility requirements, and enrollment deadlines.</li><li>Accurately document customer interactions and update information in internal systems.</li><li>Research and resolve customer concerns, escalating complex issues as needed.</li><li>Review enrollment forms and documentation for completeness and accuracy.</li><li>Maintain confidentiality of sensitive personal and benefits information.</li><li>Meet established service, quality, and productivity standards.</li><li>Provide exceptional customer service while navigating multiple systems and resources.</li></ul>
2026-08-03T00:00:00Z

Customer Service Representative

Minnetonka, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to support during a busy season. This long-term contract opportunity is ideal for someone who enjoys helping customers, managing order details, and handling a high volume of phone interactions in a fast-paced environment. The person in this role will serve as a key point of contact for customer inquiries while ensuring accurate documentation and responsive service. Responsibilities:<ul><li>Respond to incoming customer calls and provide timely, attentive assistance for product, order, and service-related questions.</li><li>Place outbound calls as needed to follow up on customer requests, clarify order information, and resolve outstanding issues.</li><li>Enter customer orders into the system with a high level of accuracy and verify details before processing.</li><li>Assist customers with updates on order status, account information, and general service inquiries.</li><li>Maintain clear and complete records of customer interactions, requests, and resolutions in company systems.</li><li>Work across service and operational teams to address concerns, correct order issues, and support smooth customer experiences.</li><li>Use their system to review information and complete daily tasks efficiently.</li></ul>
2026-08-13T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for an organized Customer Service Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract to hire position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities:• Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners.• Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes.• Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files.• Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded.• Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections.• Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows.• Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations.• Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards
2026-08-13T00:00:00Z

Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
25.65 - 29.7 USD / Hourly
We are looking for a Spanish Bilingual Technical Customer Service Representative to join a manufacturing team in White Bear Lake, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, solving product-related questions, and communicating technical information in a clear and supportive way. The role focuses on guiding customers toward the right tooling solutions while working closely with internal partners and external contacts to deliver excellent service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and helpful solutions related to tooling products and services.• Evaluate customer applications, specifications, and prints to identify product recommendations that align with operational needs.• Explain technical tooling information in a way that is easy for customers to understand, helping them make informed decisions.• Process customer orders and complete accurate data entry while maintaining organized records and clear communication throughout the order cycle.• Partner with co-workers, sales representatives, designers, and distribution contacts to address customer needs and support successful outcomes.• Handle both inbound and outbound customer communication to resolve questions, follow up on requests, and strengthen ongoing relationships.• Use digital tools and Microsoft Office applications to manage correspondence, track activity, and support daily customer service operations.• Take on additional customer support or administrative tasks as needed to meet team goals and department priorities.
2026-07-30T00:00:00Z

Customer Service Representative

Elkhorn, WI
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a compassionate and organized Customer Service Representative to support energy assistance programs for households in need in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys guiding people through application processes, explaining services clearly, and delivering thoughtful support in a nonprofit setting. In this permanent role, you will help determine eligibility, maintain accurate records, and serve as a helpful point of contact for community members seeking assistance. Responsibilities: • Conduct intake conversations with applicants, gather required records, and assess eligibility for available energy assistance services. • Assist individuals and families by answering questions, providing courteous service, and explaining program steps in a clear and respectful manner. • Enter, update, and maintain client information in databases and related systems with a high level of accuracy. • Review household and income details, using basic calculations to support eligibility determinations and program documentation. • Work closely with partner agencies and community resources to help address client needs and improve access to support. • Take part in outreach activities and community events to increase awareness of available assistance programs. • Provide responsive service to diverse populations, including older adults, veterans, people with disabilities, and families with children. • Protect sensitive information and follow established policies, procedures, and confidentiality standards in daily work.
2026-08-12T00:00:00Z

Customer Service Representative

Burnsville, MN
onsite
Permanent / Full Time
41600 - 54080 USD / Yearly
We're partnering with a well-established, third-generation family-owned organization that has built a strong reputation for exceptional customer service, long-term employee retention, and lasting relationships within the Twin Cities community. This is an excellent opportunity for someone seeking a stable, long-term career with a company that values teamwork, reliability, and delivering an outstanding customer experience. In this role, you'll serve as the central point of coordination between customers and field technicians, helping ensure service appointments run smoothly while providing exceptional support throughout every customer interaction. If you enjoy staying organized, juggling multiple priorities, and being part of a collaborative office environment where your work truly makes a difference, we'd love to connect with you. Responsibilities:• Enter and maintain accurate customer and account details in company systems to keep service records current and complete.• Coordinate installation and service appointments while organizing technician schedules for efficient daily routing.• Welcome visitors, assist with front counter interactions, and provide support for in-person customer needs and product inquiries.• Build working knowledge of the company’s water treatment products and services to respond clearly to customer questions.• Manage incoming sales and service leads, ensuring timely follow-up and proper assignment to the appropriate team members.• Handle phone and email communications effectively, resolving customer concerns or directing requests to the right department.• Support ongoing account maintenance by updating information, tracking requests, and helping ensure smooth service delivery.
2026-07-30T00:00:00Z

Customer Service Representative

Des Plaines, IL
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a customer-focused team member to support a busy banking contact center in Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can provide a positive experience for customers calling about online banking concerns. The role is fully on-site and centers on documenting customer-reported issues accurately and routing details to the appropriate internal team for follow-up. Responsibilities: • Respond to a high volume of inbound customer calls related to online banking access and account service concerns. • Gather clear and complete details about each customer issue, recording notes with accuracy for internal review. • Forward documented cases to the appropriate support personnel for resolution when troubleshooting is not handled within this role. • Deliver courteous, attentive service on every interaction while helping customers feel heard and supported. • Enter and maintain customer information and service details within internal systems to ensure proper tracking. • Manage call flow efficiently throughout the workday while meeting service expectations in an on-site call center setting. • Support banking service operations by escalating concerns promptly and following established handling procedures.
2026-08-06T00:00:00Z

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support daily operations at our ambulatory clinic in Seattle, Washington. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for patients while keeping appointments, communication, and front-office tasks running smoothly. The person in this role will serve as a key point of contact for patients and staff, balancing attentive service with strong organization in a fast-paced clinical environment. Responsibilities: • Respond to inbound patient calls professionally, provide clear information, and direct inquiries to the appropriate clinic resources. • Coordinate appointment scheduling, update calendars, and help maintain an efficient daily flow for providers and patients. • Welcome patients upon arrival, assist with intake activities, and prepare them for clinic visits in a courteous and timely manner. • Handle order entry and administrative documentation accurately while supporting routine front-desk and customer service functions. • Communicate test-related updates to patients as directed and address questions or concerns with empathy and professionalism. • Process payments and other revenue-related transactions while maintaining accuracy and confidentiality. • Use clinic communication tools to support timely coordination, patient safety, and effective collaboration across teams. • Work closely with administrative and clinical staff to resolve service issues and contribute to a positive patient experience.
2026-08-06T00:00:00Z

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