We are looking for a dedicated Customer Service Representative to deliver exceptional customer support and ensure smooth communication between clients and the company. This position involves addressing inquiries, resolving complaints, and guiding customers through various services and solutions. As this is a long-term contract role, it offers stability and the opportunity to develop strong relationships while enhancing customer satisfaction. Responsibilities:• Respond promptly to customer inquiries through various channels, ensuring a positive and attentive experience.• Handle and resolve customer complaints by identifying issues and offering suitable solutions.• Maintain accurate records of customer interactions, including details of inquiries, complaints, and resolutions.• Collaborate with team members to address complex issues and ensure seamless service.• Educate customers on the company's products and services to enhance their understanding and usage.• Manage order entry processes efficiently, ensuring accuracy and timeliness.• Handle inbound and outbound calls, providing support and guidance to customers.• Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service.• Demonstrate strong problem-solving skills to address customer challenges effectively.• Maintain a high level of attention to detail and empathy in all customer interactions.The hourly salary range for this position is $18.00 to $20.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.

• Proven experience in customer service or call center environments.• Strong verbal and written communication skills, with the ability to convey information clearly.• Proficiency in managing inbound and outbound calls.• Familiarity with order entry processes and systems.• Ability to handle multiple tasks while maintaining attention to detail.• Problem-solving skills and the ability to think critically under pressure.• Capability to work collaboratively within a team environment.• Commitment to delivering excellent customer experiences consistently.The hourly salary range for this position is $18.00 to $20.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Naperville, IL
onsite
Temporary
18.00 - 20.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to deliver exceptional customer support and ensure smooth communication between clients and the company. This position involves addressing inquiries, resolving complaints, and guiding customers through various services and solutions. As this is a long-term contract role, it offers stability and the opportunity to develop strong relationships while enhancing customer satisfaction. Responsibilities:• Respond promptly to customer inquiries through various channels, ensuring a positive and attentive experience.• Handle and resolve customer complaints by identifying issues and offering suitable solutions.• Maintain accurate records of customer interactions, including details of inquiries, complaints, and resolutions.• Collaborate with team members to address complex issues and ensure seamless service.• Educate customers on the company's products and services to enhance their understanding and usage.• Manage order entry processes efficiently, ensuring accuracy and timeliness.• Handle inbound and outbound calls, providing support and guidance to customers.• Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service.• Demonstrate strong problem-solving skills to address customer challenges effectively.• Maintain a high level of attention to detail and empathy in all customer interactions.The hourly salary range for this position is $18.00 to $20.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.
2026-01-29T15:08:43Z