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219 results for Customer Chat jobs

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing organization in Syracuse, New York. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing order-related requests, and working closely with internal teams to keep service operations running smoothly. In this role, you will serve as a key point of contact for customer communications while ensuring accuracy, responsiveness, and compliance with company standards. Responsibilities: • Respond to customer questions about product details, order progress, and service-related matters with accuracy and professionalism. • Enter new orders and update existing order information in line with established procedures and documentation requirements. • Coordinate with internal departments such as operations, sales, and logistics to address customer requests and move issues toward resolution. • Escalate customer concerns to the appropriate teams when needed, ensuring timely follow-up and clear communication throughout the process. • Conduct export compliance checks according to company guidelines before processing applicable transactions. • Examine purchase orders, customer agreements, and related terms to confirm completeness and alignment with business requirements. • Handle inbound and outbound customer communications to provide updates, clarify order information, and support ongoing account needs.
2026-07-30T00:00:00Z

Customer Service Representative

Jacksonville, FL
onsite
Temporary / Contract
17.4135 - 20.163 USD / Hourly
We are looking for a Customer Service Representative to support customers in an on-site callcenter work environment. This Long-term Contract position is ideal for someone who brings a service-focused mindset, communicates clearly across channels, and stays organized while handling a steady flow of requests. The role centers on resolving customer inquiries, processing orders accurately, and delivering a detail-focused experience on every interaction. Responsibilities:• Respond to incoming customer calls and messages with empathy and a solutions-oriented approach.• Enter and update customer orders with close attention to accuracy, completeness, and turnaround expectations.• Assist customers with questions, concerns, and service-related issues while working to achieve timely resolution.• Manage a mix of inbound and outbound communication to support account needs and follow up on open items.• Prioritize multiple tasks effectively in a fast-paced setting while adjusting to changing business demands.• Document customer interactions, actions taken, and relevant details in the appropriate systems.• Use sound judgment to address routine service matters independently and escalate more complex concerns when needed.• Collaborate with team members and other departments to ensure a consistent and positive customer experience.
2026-07-16T00:00:00Z

Customer Service Representative

Center Valley, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a motivated and customer-focused Customer Service Representative to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, provide product or service information, and ensure a positive customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and accuracy</li><li>Maintain detailed and accurate customer records in CRM systems</li><li>Process orders, returns, account updates, and related service requests</li><li>Collaborate with internal teams to address customer needs and improve service delivery</li><li>Educate customers on products, services, and company policies</li><li>Identify opportunities to enhance customer satisfaction and streamline support processes</li></ul>
2026-07-31T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
21 - 21 USD / Hourly
We are looking for a Customer Service Representative to join our team in North Canton, Ohio in a contract capacity with permanent potential. This position supports both customer communication and shipping coordination, making it ideal for someone who can balance service excellence with strong administrative follow-through. The role involves assisting customers with orders and returns while also helping ensure domestic and international shipments are prepared accurately and delivered on time. Responsibilities: • Manage incoming customer inquiries by phone and other channels, providing timely updates on orders, products, and service-related questions. • Process sales orders, quotations, returns, and warranty requests with careful attention to accuracy and turnaround time. • Prepare outbound shipments for domestic and international destinations, including labels, invoices, and required customs paperwork. • Work closely with transportation providers, freight partners, and customs contacts to support smooth shipment movement and issue resolution. • Track deliveries proactively, investigate delays, and coordinate solutions to help maintain customer satisfaction. • Maintain organized records of shipping activity, customer interactions, and service requests to support reporting and compliance needs. • Assist with shipping and receiving coordination to help keep inbound and outbound inventory records accurate. • Partner with internal departments to ensure commitments are completed on schedule and customer needs are addressed effectively.
2026-07-15T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account activities for a long-term contract position. In this role, you will communicate with external partners to confirm payment and account details, provide clear guidance on enrollment steps, and keep records accurate and up to date. This opportunity is ideal for someone who is comfortable managing frequent phone interactions while delivering attentive service and maintaining strong documentation practices. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide customers through available payment methods, registration steps, and required account documentation in a clear and detail-oriented manner. • Enter new information and revise existing records in internal databases to keep account data complete and accurate. • Record conversations, status updates, and next steps thoroughly to ensure proper tracking of each interaction. • Reconnect with vendors and clients to obtain missing details and move incomplete account setups toward completion. • Examine account information for inconsistencies, investigate issues, and contact customers as needed to correct discrepancies. • Partner with internal teams to address account concerns and support timely resolution of processing issues. • Achieve established expectations for call activity, service quality, accuracy, and overall productivity.
2026-07-31T00:00:00Z

Customer Service Representative

Mount Airy, MD
onsite
Temporary to Hire
21.375 - 24.75 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Maryland. This contract opportunity with potential for a permanent role is well suited for someone who enjoys balancing customer interaction, order coordination, and technical learning in a high-volume setting. The person in this role will serve business customers, support field sales partners, and help ensure quotes and orders are handled accurately from initial inquiry through completion. Responsibilities: • Manage daily customer communication by phone and email, responding to inquiries, resolving issues, and providing a high level of service to business accounts. • Enter and review a steady volume of orders and quotations each day, ensuring pricing, product details, and supporting information are accurate and complete. • Develop customer proposals that clearly outline scope, conditions, and relevant exceptions so expectations are properly documented. • Partner with outside sales representatives by supplying bid assistance, quote coordination, pricing support, credit-related follow-up, and general account administration. • Guide customers through technical product options, explain specifications in straightforward terms, and assist with product selection decisions. • Work closely with internal colleagues to support timely fulfillment, maintain service quality, and address order-related concerns before they escalate. • Maintain organized records of customer interactions, order activity, and account details within the company CRM and related systems. • Recognize opportunities to expand business within existing accounts and share sales leads or cross-sell insights with the broader team.
2026-07-27T00:00:00Z

Customer Service Representative

Patchogue, NY
onsite
Temporary / Contract
20 - 25 USD / Hourly
Customer Service RepresentativeCustomer service representative openings!Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.How you will make an impact<ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>
2026-07-31T00:00:00Z

Customer Service Representative

Duluth, GA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative in Georgia to provide attentive support to international clients. This contract opportunity with potential for a permanent role is ideal for someone who enjoys building client relationships, coordinating service needs, and keeping customers informed in a fast-moving freight environment. The person in this role will work closely with internal partners to help manage reporting, scheduling, and shipment visibility while delivering a consistently high standard of service. Responsibilities:• Serve as a primary point of contact for customer inquiries, delivering timely and attentive assistance across daily account needs.• Partner with operations and other internal teams to coordinate scheduling details, reporting requests, and freight status updates.• Track shipments and communicate proactively with clients regarding delivery progress, timing changes, and service-related concerns.• Address customer issues with a solution-focused approach, documenting details clearly and escalating matters when additional support is required.• Maintain organized and accurate records of account activity, customer communications, and service requests.• Support efficient handling of inbound calls, order-related updates, and account requests while meeting expected service levels.• Build lasting client relationships by providing dependable follow-through and a consistently customer-centered experience.
2026-07-28T00:00:00Z

Customer Service Representative

Norcross, GA
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Norcross, Georgia location in a fast-paced service environment. This Long-term Contract position focuses on delivering prompt, accurate assistance with quotes, orders, product information, and shipment updates. The ideal candidate is organized, responsive, and comfortable coordinating with internal teams to ensure a smooth customer experience. Responsibilities: • Create and send customer quotations with careful attention to accuracy, pricing, and turnaround time. • Input sales orders into company systems, verify key details, and confirm information with customers as needed. • Investigate product requests to determine the correct part numbers for orders and general inquiries. • Monitor open orders and follow up proactively to help keep shipments and deliveries on schedule. • Respond to customer questions about availability, pricing, order progress, and shipping status through phone and other communication channels. • Work closely with production, purchasing, and shipping teams to address order discrepancies and support customer requirements. • Keep customer profiles, order data, and related records current and accurate within internal systems. • Resolve service issues professionally by addressing concerns, answering questions, and providing effective solutions.
2026-07-07T00:00:00Z

Customer Service Representative

Hoboken, NJ
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a personable and motivated Customer Service Representative to join a Contract assignment in Jersey City, New Jersey. This opportunity is well suited for someone who combines strong client-facing service skills with a sales-oriented mindset and enjoys helping prospective residents navigate their housing options. The position focuses on creating a positive experience from first inquiry through move-in while supporting leasing performance and resident satisfaction. Responsibilities: • Welcome prospective residents, answer questions, and provide engaging property tours that highlight apartment features and community benefits. • Lead applicants through each step of the leasing journey, explaining requirements, timelines, and next steps clearly and professionally. • Maintain consistent communication with leads through phone, email, and follow-up outreach while documenting activity in the company system. • Prepare and process leasing documentation, assist with application review steps, and help coordinate a smooth move-in experience. • Respond to resident inquiries related to leases and provide timely support to help resolve routine concerns. • Review apartment homes before occupancy to confirm they are presented properly and ready for incoming residents. • Contribute to leasing and occupancy targets by building strong prospect relationships and supporting conversion efforts. • Handle inbound and outbound customer interactions professionally, including service calls and general information requests as needed.
2026-07-29T00:00:00Z

Customer Service Representative

Lewes, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These long-term contract roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service. Responsibilities:• Maintain precise records of customer credit information.• Take necessary action by monitoring customer accounts.• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.
2026-07-08T00:00:00Z

Customer Service Representative

Fairfax, VA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a Customer Service Representative to join our team in a fully onsite role. This is a great opportunity for someone with at least 1 year of customer service or collections experience who is looking to grow within a company. Qualifications:<ul><li>1+ years of customer service or collections experience</li><li>Strong verbal and written communication skills</li><li>Proficiency in Microsoft Office Suite</li><li>Tech-savvy with the ability to learn new systems quickly</li><li>Desire to build a long-term career and grow within the organization</li></ul>
2026-07-20T00:00:00Z

Customer Service Representative

Downers Grove, IL
onsite
Temporary to Hire
18.525 - 19.5 USD / Hourly
We are looking for a Customer Service Representative to join our agriculture team in Woodridge, Illinois in a contract role with permanent potential. This position serves as a key point of contact for customers and sales partners, ensuring orders are handled accurately and inquiries are resolved with professionalism. The ideal candidate is organized, responsive, and comfortable managing a high volume of order activity, calls, and account details while delivering a strong customer experience. Responsibilities: • Serve as the primary contact for customers and sales representatives, providing timely support and guidance throughout the order lifecycle. • Process and oversee orders from initial entry through final resolution, including confirmations, updates, tracking, returns, and claim follow-up. • Complete daily work in the order management system and B2B platform with a strong focus on accuracy and efficiency. • Maintain account and order accuracy across pricing, substitutions, shipment details, product availability, and exception handling throughout the year. • Prepare, organize, and retain sales order documentation and provide requested reports to customers or the sales team. • Share important deadlines, inventory-related updates, and vendor information with customers to support smooth order fulfillment. • Build productive working relationships with internal teams, customers, vendors, and sales partners to promote excellent service. • Manage multiple inbound and outbound calls while prioritizing customer issues, resolving concerns, and keeping daily tasks on schedule. • Contribute ideas for process and system improvements, and assist with testing, training, and other special projects as needed.
2026-07-30T00:00:00Z

Customer Service Representative

Racine, WI
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Racine, Wisconsin. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, managing high-volume customer interactions, and ensuring each inquiry is handled with accuracy and care. In this role, you will serve as a key point of contact for callers while also assisting with order processing and follow-up communication. Responsibilities: • Respond to incoming customer calls with professionalism, empathy, and a solution-focused approach. • Assist callers with questions, service needs, and general support while delivering a positive customer experience. • Enter orders and update customer information accurately within the appropriate systems. • Handle both inbound and outbound phone communication to resolve issues and provide timely follow-up. • Document customer interactions clearly so records remain complete and up to date. • Work closely with internal teams to address requests efficiently and ensure smooth service delivery. • Maintain consistent call quality and productivity in a fast-paced call center environment.
2026-07-29T00:00:00Z

Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to join our team in Madison, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping customers, managing appointment scheduling, and creating a positive experience from the first interaction through post-service follow-up. In this role, you will support inbound inquiries, coordinate service visits, and maintain accurate records while working closely with internal team members to keep daily operations running smoothly. Responsibilities: • Respond to incoming phone calls and online inquiries with professionalism, empathy, and a strong sense of urgency. • Turn customer inquiries into scheduled service appointments by identifying needs, asking thoughtful questions, and recommending the appropriate service options. • Collect complete and accurate service details, including customer concerns, access information, prior history, and other relevant notes for the field team. • Conduct post-service follow-up with customers to confirm satisfaction, address concerns, and help strengthen ongoing customer relationships. • Reach out to membership customers to arrange routine maintenance visits and keep recurring service schedules on track. • Maintain detailed and up-to-date customer records, communication notes, and appointment information within the company system. • Partner with dispatch and other team members to communicate scheduling details, support appointment changes, and assist during busy periods. • Help optimize the schedule by filling open time slots with waitlisted customers, maintenance visits, or other pending appointments. • Provide additional administrative support such as data entry, outreach tasks, and team coordination as business needs require.
2026-07-31T00:00:00Z

Customer Service Representative

Portage, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Portage, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume phone interactions, and keeping service records accurate and up to date. The person in this role will provide courteous assistance, process orders efficiently, and contribute to a positive experience for every caller. Responsibilities:• Respond to incoming customer calls with professionalism, empathy, and clear communication.• Assist individuals with questions, service needs, and general account or order-related concerns.• Enter orders and update customer information accurately within the appropriate systems.• Handle a steady flow of phone interactions while maintaining quality and attention to detail.• Make outbound calls when needed to follow up on requests, clarify details, or provide updates.• Document conversations, actions taken, and next steps to ensure complete service records.• Resolve routine issues promptly and escalate more complex matters to the appropriate team.• Support day-to-day call center operations by meeting service expectations and response timelines.
2026-07-31T00:00:00Z

Customer Service Representative

Elkhorn, WI
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Service Representative to support energy assistance services for households in Wisconsin. This permanent contract opportunity is ideal for someone who enjoys guiding people through application processes, explaining eligibility rules clearly, and delivering respectful service to individuals facing financial hardship. The role combines client interaction, documentation review, and data accuracy to help connect community members with essential support through a nonprofit organization. Responsibilities: • Meet with applicants to gather information, review supporting documents, and assess eligibility for energy assistance programs. • Provide courteous and empathetic service when responding to questions from individuals and families seeking help. • Walk clients through program guidelines, required paperwork, and application next steps in a clear and understandable manner. • Record, update, and maintain applicant details accurately within internal systems and databases. • Use basic calculations to verify income information, household size, and other eligibility-related factors. • Coordinate with partner agencies and community resources to help address client needs and improve access to services. • Support outreach activities by participating in local events and connecting with residents who may qualify for assistance. • Assist a broad range of community members, including older adults, former service members, people with disabilities, and families with children, while protecting confidentiality and following program standards.
2026-07-08T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Temporary to Hire
18.5 - 19.5 USD / Hourly
Do you enjoy helping people, solving problems, and creating great customer experiences? We are seeking a Customer Service Representative to join a growing team supporting members and policyholders within the insurance industry. This contract opportunity is perfect for someone who thrives in a fast-paced environment and enjoys assisting customers over the phone. In this role, you'll answer questions related to insurance coverage, benefits, billing, claims, and account activity while providing exceptional service and support. What You'll Be Doing:✅ Handle inbound calls from policyholders, members, and provider offices✅ Assist with questions regarding coverage, benefits, billing, payments, and claims✅ Accurately update customer records and document interactions in company systems✅ Conduct outbound follow-up calls as needed to resolve issues and service requests✅ Deliver a positive customer experience while maintaining quality and accuracy standards✅ Work with members from a variety of professional organizations and associations Ready for your next opportunity? If you're looking to continue your customer service journey, apply today through the Robert Half website or call 515-706-4974 and mention this is a contract opportunity through Robert Half supporting a company in the insurance industry. We look forward to connecting with you!
2026-07-31T00:00:00Z

Customer Service Representative

West Des Moines, IA
remote
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative to join a growing insurance services team in a hybrid, contract-to-hire opportunity based in West Des Moines, Iowa. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can confidently manage a high volume of inquiries while navigating multiple systems. The ideal candidate will bring strong attention to detail, excellent communication skills, and a commitment to providing an exceptional customer experience.Responsibilities:<ul><li>Manage a combination of inbound and outbound customer interactions, addressing questions, resolving concerns, and providing timely updates with a high level of professionalism.</li><li>Research and review policy information across multiple databases and applications to verify details, investigate discrepancies, and process updates.</li><li>Maintain accurate customer and policy records by entering, updating, and validating information with a strong attention to detail.</li><li>Respond to customer and internal inquiries via email, providing clear communication, status updates, and appropriate resolutions.</li></ul>If you are looking for your next step in your customer service career, please call 515.706.4974 or apply through our Robert Half website today!
2026-07-09T00:00:00Z

Customer Service Representative

Spokane, WA
onsite
Temporary / Contract
21 - 25 USD / Hourly
Robert Half is seeking a Customer Service Representative to join an expanding, service-driven organization in the Spokane area. This role is an excellent opportunity for someone who enjoys assisting others, resolving concerns, and delivering outstanding customer experiences. The ideal candidate will be reliable, detail-oriented, and confident managing a high volume of customer interactions.Pay: $21-$25/hr depending on experienceJob Duties• Respond to customer questions and concerns by phone and email.• Assist customers with orders, account changes, and general inquiries.• Investigate and resolve customer issues in a timely and professional manner.• Accurately enter and update customer information in company systems.• Collaborate with internal teams to help coordinate solutions.• Maintain a professional, positive, and customer-focused experience.
2026-07-31T00:00:00Z

Customer Service Representative

Kent, WA
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are looking for a Customer Service Representative to support order management and customer fulfillment activities for a Contract position based in Kent, Washington. This role focuses on reviewing and processing orders, coordinating with internal teams to resolve issues, and helping ensure products are prepared accurately for shipment. The ideal candidate brings strong communication skills, comfort working in a manufacturing environment, and the ability to manage detailed tasks with accuracy and urgency. Responsibilities: • Verify incoming customer orders for completeness and accuracy before they move forward in the workflow. • Coordinate with relevant departments to resolve order issues, missing information, or specification concerns in a timely manner. • Enter and manage order information in the company system while maintaining a high level of data accuracy. • Prepare completed orders for shipment and work closely with shipping personnel to support on-time delivery. • Support assembly-related activities, including basic configurations and order-specific preparation tasks when needed. • Set up equipment for outgoing shipments and perform laser marking tasks as required by customer or production needs. • Share updates on product concerns, production obstacles, and departmental issues with team members, leads, and management. • Communicate with production planning and cross-functional teams to monitor work in process and reduce delays affecting customer commitments. • Follow safety procedures and contribute to a clean, secure, and health-conscious work environment while identifying opportunities for process improvement.
2026-07-31T00:00:00Z

Customer Service Representative

Tacoma, WA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a long-term contract opportunity in Tacoma, Washington. This position supports customers in a showroom-style sales environment by providing product guidance, processing purchases, and helping ensure orders are handled accurately from inquiry through fulfillment. The role is well suited for someone early in their career, including someone in an entry-level stage, who is eager to learn, deliver excellent service, and grow through hands-on training. Responsibilities:• Welcome customers in person, answer questions about available products, and help guide buying decisions based on individual needs.• Complete customer purchases by handling cash and card payments, entering sales into company systems, and maintaining accurate sales records.• Work closely with purchasing and warehouse teams to confirm stock availability and arrange special orders when needed.• Keep the showroom presentable by replenishing shelves, organizing displays, and making sure merchandise is clearly labeled and easy to find.• Adjust pricing labels and signage as product information changes, while routinely checking the area for cleanliness and inventory accuracy.• Support order fulfillment during high-volume periods by gathering items, preparing packages, and verifying each order before release.• Coordinate with warehouse personnel and external sales partners to help ensure customer orders are completed and delivered on time.• Provide dependable customer support by phone and in person while maintaining organized documentation and clear communication across teams.
2026-07-31T00:00:00Z

Customer Service Representative

Boise, ID
onsite
Temporary / Contract
18 - 22 USD / Hourly
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
2026-07-31T00:00:00Z

Customer Service Representative

Sacramento, CA
onsite
Temporary to Hire
28 - 31 USD / Hourly
We are looking for a Customer Service Representative to join a pharmaceutical organization in Sacramento, California for a permanent role. This position serves as a key point of contact for customers, ensuring orders, account inquiries, and service concerns are handled with accuracy and care. The ideal candidate brings a strong service mindset, thrives in a regulated environment, and can coordinate effectively across multiple internal teams to deliver timely support. Responsibilities:• Manage customer purchase orders from entry through fulfillment, ensuring information is complete, accurate, and updated in internal systems.• Partner with teams across operations, quality, production, regulatory, and logistics to address service issues and keep customers informed on progress.• Maintain organized records of customer interactions, order details, account documentation, and related communications.• Provide clear updates on inventory availability, expected delivery timing, shipment progress, and any supply constraints that may affect customer orders.• Research service concerns, order discrepancies, and customer complaints, then work toward prompt and thorough resolution.• Support the setup of new customer accounts by gathering required documentation and assisting with onboarding activities.• Follow company policies, regulatory expectations, and quality standards in every customer interaction and transaction.• Escalate product complaints, quality-related matters, adverse events, and compliance issues through the appropriate reporting channels.• Contribute to reporting efforts, customer feedback initiatives, and process improvement activities that strengthen service performance.• Build working knowledge of pharmaceutical products, service procedures, and applicable regulatory requirements to support customers effectively.
2026-07-21T00:00:00Z

Customer Service Representative

Agoura Hills, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Customer Service Representative to support a retail operation in Calabasas, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced service environment and can manage orders, customer communication, and cross-functional coordination with accuracy and professionalism. The role plays an important part in ensuring timely order processing, issue resolution, and consistent support for both domestic and international customer needs. Responsibilities: • Manage incoming customer orders through electronic order systems, resolve processing exceptions, and assist with account or platform configuration when needed. • Prepare billing for completed shipments, including applicable transportation charges, and verify invoice accuracy before release. • Review order activity for minimum requirements, pricing discrepancies, and customer-specific conditions, then communicate directly with customers to address issues promptly. • Serve as a central point of contact for customer inquiries and complaints by coordinating with shipping, production, and sales teams to drive resolution. • Initiate and record credits for returned, damaged, or short-shipped items within the enterprise resource planning system. • Assemble and track export documentation for international orders, including commercial paperwork and shipping instructions, while partnering with internal teams to secure required records. • Maintain organized records, reports, and scheduling documents related to service performance, delivery status, and pricing details. • Collaborate regularly with the sales organization to address product-related concerns, customer needs, and procedural updates. • Document updated processes and service requirements for international accounts to support consistency and compliance. • Provide backup coverage and day-to-day guidance for other customer service team members while contributing to departmental performance objectives.
2026-07-17T00:00:00Z

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