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194 results for Customer Chat jobs

Customer Service Representative

Littleton, CO
onsite
Temporary to Hire
22 - 22 USD / Hourly
Customer Service Representative We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent position. This role is ideal for someone who enjoys supporting customers, managing detailed order information, and learning technical product offerings in depth. The position blends customer support with product knowledge, requiring a thoughtful communicator who can provide accurate guidance, track requests carefully, and contribute to a collaborative service-focused environment. Responsibilities: • Manage customer order entry with accuracy, ensuring specifications, configurations, and product details are captured correctly. • Guide customers through product options and adaptations by explaining features and helping identify solutions that fit end-user needs. • Respond to inquiries related to order progress, pricing requests, returns, and repair matters through phone and email communication. • Maintain detailed documentation on customer interactions, product status updates, and supplier follow-up needs to support smooth service execution. • Build working knowledge of specialized products and related terminology to provide informed assistance and dependable recommendations. • Use Microsoft-based business systems and online tools to prepare quotes, enter data, and monitor account activity efficiently. • Coordinate with internal team members to deliver a high standard of service for both external customers and internal partners. • Follow established training and workflow processes carefully to reduce errors, improve consistency, and support long-term customer satisfaction.
2026-05-23T00:00:00Z

Customer Service Representative

Alexandria, VA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a team in Alexandria, Virginia in a contract position with the potential to become permanent. This role focuses on creating a positive customer experience by handling service-related inquiries, scheduling appointments, and supporting day-to-day call center activity. The ideal candidate is comfortable in a fast-moving environment, communicates with professionalism and empathy, and takes pride in delivering reliable service that encourages customer loyalty. Responsibilities: • Manage a high volume of inbound and outbound calls to assist customers and secure service appointments. • Speak with customers in a confident, courteous manner that builds trust and supports a strong brand experience. • Address questions, concerns, and service requests promptly while working toward effective resolutions. • Record and maintain accurate customer details, service notes, and scheduling information in the database. • Support daily booking targets for service opportunities, tune-ups, and inspection-related calls. • Take part in coaching, training, and call practice sessions designed to improve appointment conversion and service quality. • Follow established procedures for handling complaints and ensure issues are resolved in a timely, customer-focused manner. • Contribute to additional team initiatives and assigned projects as needed by management.
2026-05-14T00:00:00Z

Customer Service Representative

Sacramento, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Sacramento, California. This is a long-term contract position requiring in-office work five days a week. The ideal candidate will bring strong communication skills and a proactive approach to resolving customer inquiries and concerns. Responsibilities: • Respond to customer inquiries by actively listening and asking clarifying questions to ensure a thorough understanding of their needs. • Direct or escalate calls to the appropriate team members while collaborating with other departments to resolve customer issues. • Continuously expand knowledge of company services and processes to enhance customer support capabilities. • Report potential workflow disruptions or service issues to Customer Care leadership promptly to ensure timely resolutions. • Adhere to company policies, training guidelines, and legal requirements while delivering exceptional customer service.
2026-05-22T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
15.2 - 17.6 USD / Hourly
We are looking for a Customer Service Representative to support members and callers with professionalism, patience, and a service-first mindset in Indianapolis, Indiana. This contract position with permanent potential offers the opportunity to assist veterans, families, and community members by addressing questions, resolving concerns, and delivering a positive experience with every interaction. The ideal candidate is comfortable handling a high volume of inquiries, documenting information accurately, and working across several systems while maintaining attention to detail. This is a meaningful role for someone who values empathy, reliability, and clear communication in a team-oriented environment. This role is on-site Monday-Friday and is 9:30am-6:00pm. Responsibilities:• Respond to inbound customer inquiries by phone and provide courteous, solution-focused support tailored to each situation.• Record customer details, updates, and outcomes accurately in company systems to maintain complete and reliable documentation.• Navigate multiple applications at once to research information, process requests, and deliver timely resolutions.• Investigate service issues, identify practical next steps, and escalate more complex matters to the appropriate team when necessary.• Communicate clearly and calmly during challenging interactions, using active listening and de-escalation skills to support positive outcomes.• Follow established service procedures while adapting to updated tools, workflow changes, and shifting daily priorities.• Partner with coworkers and leadership to share information, maintain service coverage, and support overall team performance.• Maintain dependable attendance and punctuality to ensure consistent support during assigned shifts.
2026-05-19T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary to Hire
16.15 - 17.7 USD / Hourly
We are looking for a Customer Service Representative to support leave-related inquiries and member communications in Vandalia, Ohio. This contract position with permanent potential is ideal for someone who can balance phone-based customer support with accurate administrative follow-through in a fast-paced environment. The person in this role will help individuals navigate leave documentation, coordinate with employers and medical offices, and maintain organized records using standard office tools. Success in this position requires strong communication skills, attention to detail, and the ability to manage multiple tasks throughout the day. Responsibilities:• Respond to inbound calls from members who need assistance with leave-related questions and required documentation.• Initiate outgoing communication with employers and medical providers to confirm work status and gather updates tied to active cases.• Process disability-related payments for individuals who are away from work due to illness or medical leave.• Send appropriate forms and paperwork to callers during the intake stage of a leave request.• Enter and maintain accurate case information in internal records and tracking systems.• Use email and phone correspondence to follow up on outstanding information needed to move claims or leave requests forward.• Monitor multiple tasks at once while prioritizing customer needs and meeting daily service expectations. For immediate consideration, call 937.224.8326.
2026-05-19T00:00:00Z

Customer Service Representative

Louisville, KY
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative for a contract opportunity. This role is ideal for someone who enjoys assisting customers, resolving issues, and providing a positive experience in a fast-paced environment. The position requires strong communication skills, attention to detail, and the ability to manage a high volume of inquiries. Responsibilities:<ul><li>Handle inbound and/or outbound customer interactions via phone, email, or chat in a professional and timely manner</li><li>Address customer inquiries, resolve issues, and provide accurate information regarding products, services, or accounts</li><li>Document customer interactions and maintain detailed, accurate records in internal systems</li><li>Process requests such as orders, account updates, and service inquiries</li><li>Escalate complex issues to appropriate departments while ensuring follow-through and resolution</li><li>Maintain a high level of customer satisfaction by delivering courteous, efficient service</li><li>Meet performance metrics related to response time, quality, and productivity</li><li>Support administrative tasks related to customer service operations as needed</li></ul>
2026-05-11T00:00:00Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-21T00:00:00Z

Customer Service Representative

Norristown, PA
onsite
Temporary / Contract
23 - 23 USD / Hourly
We are looking for a customer-focused individual with strong attention to detail to support account management and order operations for a high-volume business environment in King of Prussia, Pennsylvania. This long-term contract position begins in July and is expected to run for 8 months, offering a hybrid schedule with three days onsite and two days remote. The person in this role will act as a central point of contact for customers while helping ensure orders, documentation, and service requests are handled accurately and efficiently. Success in this position requires strong communication, sound judgment, and the ability to stay organized while balancing multiple priorities. Responsibilities:• Serve as a primary contact for customer questions, providing timely updates and effective resolution to service-related concerns.• Process customer orders from entry through completion, helping to ensure accurate pricing, product availability, and shipment coordination.• Work closely with internal partners across contracts, credit, logistics, and related teams to address order discrepancies and support smooth fulfillment.• Maintain customer account information and required compliance records, including documentation needed for regulated business activities.• Investigate and resolve issues affecting orders, deliveries, or account status while keeping customers informed throughout the process.• Manage a steady volume of transactions and requests in a fast-paced setting, prioritizing urgent needs without sacrificing accuracy.• Support scheduling coverage needs within the team, including occasional rotating later shifts during the workweek.• Contribute to continuity during coverage periods by learning established processes quickly and assisting with operational handoffs as needed.
2026-05-21T00:00:00Z

Customer Service Representative

Saint Albans, WV
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Customer Service Representative to join a team in St. Albans, West Virginia, in a Long-term Contract position. This role focuses on delivering a dependable customer experience by managing orders accurately, responding to inquiries with urgency, and coordinating with internal partners to keep business moving smoothly. The ideal candidate is organized, service-minded, and comfortable handling multiple priorities in a fast-paced environment while maintaining clear communication with customers and colleagues. Responsibilities: • Manage customer orders from initial entry through completion, ensuring timely handling and accurate records throughout the process. • Review order details carefully, including billing, shipping, pricing, quantities, and purchase order information, to confirm accuracy before fulfillment. • Record customer-specific instructions, product updates, delivery preferences, pricing changes, and other account details in the appropriate systems. • Partner with sales and cross-functional teams to support customer needs, resolve order-related issues, and help maintain smooth service operations. • Communicate with customers and internal stakeholders regarding order status, changes, questions, and service concerns in a clear and timely manner. • Support shared team workflows related to order intake and data entry, including assisting coworkers as volume and priorities shift. • Investigate customer concerns and complaints, document findings, and work toward prompt, practical resolution. • Process product returns according to established procedures and ensure all related documentation is completed accurately. • Follow company policies, safety expectations, quality standards, and regulatory requirements in all daily customer service activities.
2026-05-12T00:00:00Z

Customer Service Representative

Smithfield, NC
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support warranty-related service inquiries and ensure a smooth experience for homeowners, builders, and internal teams. This Long-term Contract position is based in North Carolina and is ideal for someone who can balance administrative accuracy with responsive communication. The role will oversee warranty cases from initial intake through completion, helping coordinate service activity, documentation, and follow-up in a fast-paced environment. Responsibilities: • Review incoming service and warranty requests, gather the necessary details, and route each case appropriately based on coverage or billable status. • Arrange repair appointments by working closely with homeowners, subcontractors, technicians, and field leadership to align schedules and expectations. • Order required materials for approved repair work and monitor item availability to help keep projects moving on time. • Maintain accurate case records across calendars, customer platforms, internal databases, and supporting documentation systems. • Support subcontractor onboarding and assist with payment processing after work is completed and verified. • Provide clear updates to customers and builder partners regarding claim progress, scheduling changes, and anticipated repair timelines. • Track each warranty issue from opening through final resolution, following up on outstanding items and escalating concerns when necessary. • Handle inbound and outbound customer communication related to service requests, scheduling, and order-related questions. • Perform administrative support tasks that help the warranty and customer service process run efficiently day to day.
2026-05-14T00:00:00Z

Customer Service Representative

Portland, ME
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a busy team in Portland, Maine during a high-volume production period. This is a Contract position focused on connecting with clients, collecting needed information, and helping keep deadlines on track. The ideal candidate is comfortable communicating by phone, managing follow-up activity, and delivering attentive service in a fast-paced onsite environment. Responsibilities:• Contact clients by phone to request outstanding information needed.• Handle both outbound and incoming calls professionally while providing helpful support to customers.• Leave clear, timely voicemail messages and follow up as needed to obtain required materials.• Record client interactions and update order-related details accurately in the appropriate system.• Provide courteous customer service while resolving routine questions related to artwork submission and order status
2026-05-22T00:00:00Z

Customer Service Representative

Henrietta, NY
onsite
Temporary / Contract
17 - 19 USD / Hourly
<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Assist clients with questions related to HCM products and services, including payroll, benefits administration, time and attendance, HR data, and employee onboarding.</li><li>Troubleshoot basic system and user issues, escalating more complex matters to the appropriate internal teams.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM or ticketing system.</li><li>Educate customers on platform features, workflows, and best practices to improve adoption and satisfaction.</li><li>Follow up on open cases to ensure timely resolution and a positive customer experience.</li><li>Collaborate with internal teams such as implementation, payroll, HR support, and technical support.</li><li>Maintain knowledge of company products, service updates, and compliance-related changes affecting clients.</li><li>Meet service level expectations for response time, case management, and customer satisfaction.</li></ul>
2026-05-12T00:00:00Z

Customer Service Representative

Waukee, IA
onsite
Temporary to Hire
19 - 22 USD / Hourly
Let’s be honest—great customer service is more than answering questions. It’s about building trust, solving problems, and leaving someone feeling better than when they called. If that sounds like you, this Customer Service Representative opportunity in Clive could be a great fit. You’ll play a key role in helping customers navigate new business processes while keeping operations running smoothly behind the scenes. What You’ll Be Doing:<ul><li>Taking inbound calls and responding to customer questions with confidence and care</li><li>Helping clients understand policies, updates, and next steps</li><li>Keeping customer records clean, accurate, and up to date</li><li>Tracking conversations and follow-ups in internal systems</li><li>Supporting billing and benefits questions by clarifying details and directing next steps</li><li>Reviewing new business submissions and helping move them forward efficiently</li></ul>If you are looking for a contract to hire role in Clive and have a background in customer service, please apply today! 515.706.4974 or apply through our Robert Half website.
2026-05-18T00:00:00Z

Customer Service Representative

Rockville, MD
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a team in North Bethesda, Maryland in a contract position with the potential to become permanent. This role is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping service interactions organized and accurate. The right candidate will bring strong communication skills, a customer-first mindset, and the ability to handle both phone and email inquiries in a fast-paced environment. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information. • Make outbound calls as needed to follow up on requests, resolve open issues, or confirm order details. • Enter customer orders accurately into internal systems while maintaining attention to detail. • Manage email correspondence with customers, ensuring messages are handled promptly and thoroughly. • Address service questions, troubleshoot routine concerns, and escalate more complex matters when appropriate. • Maintain complete and accurate records of customer interactions, transactions, and follow-up activities. • Support daily call center operations by balancing multiple customer needs efficiently and courteously.
2026-05-18T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a reliable and detail-oriented Customer Service Representative to support a team in Bloomington, Minnesota. This contract opportunity is ideal for someone who enjoys assisting customers while also providing administrative support to ensure smooth day-to-day operations. Responsibilities:Respond to inbound customer inquiries via phone, email, or other communication channelsProvide accurate information and assist with resolving customer questions or concernsPerform data entry and maintain up-to-date customer records in internal systemsAssist with processing orders, updating account details, and handling documentationRoute inquiries to appropriate teams and ensure timely follow-upMaintain organized files, records, and correspondenceSupport scheduling, reporting, and other administrative tasks as neededCollaborate with internal teams to ensure a positive and efficient customer experience
2026-05-15T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for an organized Customer Service Representative to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities:• Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners.• Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes.• Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files.• Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded.• Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections.• Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows.• Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations.• Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-05-14T00:00:00Z

Customer Service Representative

Darlington, WI
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a bilingual Customer Service Representative to provide Spanish-English interpretation support during a short-term contract assignment. This role will assist with communication in both group presentation settings and individual conversations, helping ensure information is clearly understood by all participants. The assignment is expected to span three days and requires someone who is confident, detail-oriented, and comfortable working in a public-facing environment. **BILINGUAL - FULL EFFICIENCY WHILE SPEAKING PROFESSIONALLY****THREE DAYS ONLY - GREAT FOR ANYONE SEEKING EXTRA INCOME** Responsibilities:• Provide live interpretation between English and Spanish during a scheduled presentation delivered to a group audience.• Support one-on-one discussions by accurately conveying spoken information between participants in both languages.• Maintain a detail-oriented and respectful communication style while representing the organization during all interactions.• Help attendees and team members understand key messages by delivering clear and culturally appropriate verbal translation.• Respond to customer-facing questions and communication needs in a courteous and service-oriented manner.• Remain engaged throughout extended work periods, including a full-day schedule with planned breaks, while sustaining accuracy and consistency.
2026-05-22T00:00:00Z

Customer Service Representative

Plano, TX
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a team in Plano, Texas in a Contract to Permanent position. This role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and resolving issues with professionalism and care. The person in this position will serve as a key point of contact, ensuring inquiries are handled efficiently while maintaining service standards and supporting cross-functional communication. Responsibilities: • Handle incoming customer calls with patience and professionalism, using thoughtful questions to identify needs and provide accurate support. • Route inquiries to the appropriate teams when additional expertise is needed, and follow through to help move issues toward resolution. • Maintain a strong understanding of company services, processes, and common transactions to deliver informed assistance during each interaction. • Communicate service-related concerns or workflow obstacles to leadership when they may affect customers, partners, or daily operations. • Complete customer interactions and related tasks in alignment with established procedures, quality expectations, and applicable regulations. • Enter and update customer information accurately in internal systems while documenting conversations and outcomes clearly. • Support both inbound and outbound call activity as needed to address questions, provide updates, and improve the customer experience.
2026-05-22T00:00:00Z

Customer Service Representative

Elgin, IL
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a contract-to-hire position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts for example Walmart, Costco, etc. Responsibilities:• Provide exceptional customer support by handling inquiries and resolving issues efficiently.• Manage order entry processes with accuracy and attention to detail.• Communicate effectively with clients and internal teams to ensure smooth operations.• Handle both inbound and outbound calls with professionalism and a customer-focused approach.• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.• Act as a reliable point of contact for customers, keeping them informed throughout the process.• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.• Identify and implement solutions proactively, navigating challenges independently when needed.• Collaborate with team members to support the needs of large retail clients effectively.• Stay organized and adaptable in a fast-paced environment.
2026-05-20T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Our client is seeking a professional and service-focused Customer Service Representative to support customers, resolve inquiries, and deliver a positive experience with every interaction. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner. </li><li>Resolve customer concerns, provide product or service information, and escalate complex issues when needed. </li><li>Document customer interactions accurately in company systems. </li><li>Maintain a high level of professionalism, empathy, and customer satisfaction. </li><li>Collaborate with internal teams to ensure prompt resolution of customer needs. </li><li>Support general administrative or service-related tasks as assigned. </li></ul>
2026-05-15T00:00:00Z

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a Customer Service Representative to support daily front-line operations in an ambulatory clinic in Seattle, Washington. This Long-term Contract position is ideal for someone who enjoys helping patients, managing high-volume communication, and keeping appointment workflows organized. The person in this role will create a welcoming experience for patients while coordinating administrative tasks that contribute to efficient, safe, and responsive care. Responsibilities: • Respond to incoming patient calls promptly, provide clear assistance, and direct inquiries to the appropriate clinical or administrative contacts. • Arrange, confirm, and adjust appointments while maintaining accurate daily schedules for providers and clinic operations. • Welcome patients during visits, guide them through check-in and rooming activities, and help ensure a respectful and comfortable experience. • Enter and update service-related information with accuracy, including order details and other required documentation. • Support clinic revenue-related processes by collecting and processing payments in accordance with established procedures. • Share test result information as directed and address routine patient questions with professionalism, empathy, and discretion. • Coordinate with physicians, managers, and support staff to keep patient flow organized and resolve scheduling or service issues efficiently. • Place outbound calls when needed for appointment follow-up, scheduling updates, reminders, or additional patient support.
2026-05-18T00:00:00Z

Customer Service Representative

Honolulu, HI
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Honolulu, Hawaii. In this role, you will be the first point of contact for customers, ensuring a seamless and positive experience. This position is ideal for individuals who thrive in fast-paced environments and enjoy interacting with people from diverse backgrounds. Responsibilities:• Welcome customers warmly and assist them with the check-in process while adhering to company policies and procedures.• Verify identification and reservation details, ensuring accurate documentation in the system.• Respond to customer questions and provide information about services, amenities, and nearby attractions.• Address complaints or concerns with efficiency, escalating complex issues to management when necessary.• Monitor the environment to ensure safety and report any suspicious activity or hazards.• Work closely with other departments to ensure that rooms and facilities are prepared to meet customer expectations.• Promote additional services or amenities to enhance customer satisfaction and contribute to revenue growth.• Keep detailed records of customer interactions, check-in and check-out transactions, and any incidents that occur.
2026-05-08T00:00:00Z

Customer Service Representative

Minnetonka, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day client interactions from our Minnetonka, Minnesota location. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping accurate records. In this role, you will handle phone and email inquiries, assist with order-related tasks, and provide organized administrative support to ensure a smooth customer experience. Responsibilities: • Respond to incoming customer calls with professionalism, accuracy, and a solutions-focused approach. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates. • Manage customer communication through email and ensure timely, clear responses to inquiries. • Enter and update customer, order, and service information with a high level of accuracy. • Support order processing activities and verify details to help maintain efficient service delivery. • Schedule appointments and coordinate timing based on customer needs and business requirements. • Maintain organized records and documentation to support daily service operations. • Use Microsoft Word and Excel to complete administrative tasks, track information, and prepare basic documentation.
2026-05-05T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction. Responsibilities: • Manage customer inquiries by phone and email, providing accurate information and a responsive service experience. • Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up. • Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed. • Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks. • Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback. • Contribute to assigned projects and provide support for additional operational needs as business demands change. • Maintain detailed and accurate records while handling data entry and customer documentation with care. • Support workload demands that may occasionally require overtime based on team or business needs.
2026-05-19T00:00:00Z

Customer Service Representative

Oilville, VA
onsite
Temporary to Hire
21 - 22 USD / Hourly
We are looking for a Customer Service Representative to join our team outside of Short Pump, Virginia on a contract to hire basis. This position focuses on preparing accurate quotes and orders, and working closely with sales, shipping, and production partners to keep transactions moving efficiently. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple requests while maintaining a high-quality customer experience. Responsibilities:• Prepare and issue pricing quotations for parts and attachments, track quote activity, and follow up with customers to help move opportunities forward.• Enter sales orders accurately for parts, attachments, tracks, and warranty items while confirming specifications, dimensions, and customer requirements.• Support customers and sales representatives with delivery updates, product documentation, brochures, installation materials, images, and other requested resources.• Coordinate with shipping and production teams to help ensure orders are complete, clearly documented, and processed within required timelines.• Assist with return activity by supplying information needed for Return Goods Authorizations and helping communicate next steps to customers.• Review open orders, drop-ship activity, and in-transit shipments on a regular basis, updating records and notes to keep information current.• Manage order revisions carefully by attaching updated documentation and communicating changes to the appropriate internal stakeholder.
2026-05-22T00:00:00Z

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