We are looking for a dedicated and attentive Customer Service Representative to join our team near Lyndhurst, New Jersey. In this role, you will play a key part in ensuring smooth order management and customer satisfaction within a manufacturing environment. This is a long-term contract position offering the opportunity to contribute to a dynamic and fast-paced team. Responsibilities:• Process and manage sales and purchase orders using SAP's Sales and Distribution module.• Monitor back-order lists, open billing reports, and shipping schedules to ensure timely and accurate order fulfillment.• Address customer inquiries through inbound and outbound calls, providing prompt resolutions and support.• Collaborate with internal teams to anticipate customer needs and streamline order handling.• Update and maintain accurate order records to ensure data integrity and smooth operations.• Identify and communicate potential delays or issues in order processing to relevant stakeholders.• Ensure all picking, shipping, and billing activities align with organizational standards and timelines.• Provide exceptional customer service by addressing concerns and maintaining a courteous demeanor.• Stay up-to-date with company procedures and policies to deliver consistent service.• Assist in optimizing workflows and processes to enhance overall efficiency.

• Proven experience in customer service, preferably within the manufacturing industry. • Proficiency in order entry and management using SAP systems. • Strong ability to handle inbound and outbound calls professionally and efficiently. • Familiarity with managing sales orders and purchase orders. • Excellent communication skills, both verbal and written. • Detail-oriented with strong organizational and problem-solving abilities. • Ability to work collaboratively in a team-based environment. • Experience with managing shipping, billing, and back-order processes is a plus.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Lyndhurst, NJ
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a dedicated and attentive Customer Service Representative to join our team near Lyndhurst, New Jersey. In this role, you will play a key part in ensuring smooth order management and customer satisfaction within a manufacturing environment. This is a long-term contract position offering the opportunity to contribute to a dynamic and fast-paced team. Responsibilities:• Process and manage sales and purchase orders using SAP's Sales and Distribution module.• Monitor back-order lists, open billing reports, and shipping schedules to ensure timely and accurate order fulfillment.• Address customer inquiries through inbound and outbound calls, providing prompt resolutions and support.• Collaborate with internal teams to anticipate customer needs and streamline order handling.• Update and maintain accurate order records to ensure data integrity and smooth operations.• Identify and communicate potential delays or issues in order processing to relevant stakeholders.• Ensure all picking, shipping, and billing activities align with organizational standards and timelines.• Provide exceptional customer service by addressing concerns and maintaining a courteous demeanor.• Stay up-to-date with company procedures and policies to deliver consistent service.• Assist in optimizing workflows and processes to enhance overall efficiency.
2026-02-06T18:28:42Z