We are looking for a dedicated Customer Success Specialist to join our team in Deerfield Beach, Florida. This contract position focuses on enhancing customer relationships by delivering exceptional service and ensuring seamless communication between sales and customer support teams. The ideal candidate will play a pivotal role in fostering customer satisfaction, managing sales operations, and supporting logistics processes.<br><br>Responsibilities:<br>• Build and maintain strong relationships with customers, actively promoting the company’s values and mission.<br>• Provide aftersales and warranty support while ensuring clear communication with stakeholders.<br>• Process and manage sales orders, including creating acknowledgements, pro-forma invoices, and maintaining accurate account details.<br>• Coordinate with production teams to obtain lead times, monitor open orders, and communicate delivery updates to customers.<br>• Record and address customer feedback, escalating complaints to relevant departments when necessary.<br>• Manage the warranty database, ensuring timely updates and accurate documentation.<br>• Support shipping processes by assisting with documentation, shipment organization, and providing coverage during warehouse staff absences.<br>• Collaborate with warehouse teams to maintain stock levels, conduct inventory checks, and ensure stock accuracy.<br>• Stay informed on product knowledge to better assist customers and internal teams.
Robert Half is seeking a motivated entry level Project Manager to join our client’s team. In this role, you will play a vital part in coordinating and overseeing project activities while working closely with senior project managers to ensure smooth execution and delivery. This is an excellent opportunity for someone looking to grow their career in project management while gaining exposure to diverse projects, tools, and client interactions. Key Responsibilities: Project Coordination Partner with senior project managers to define project scope, objectives, and deliverables. Assist with project timelines, budgets, and schedules. Delegate tasks and allocate resources effectively. Create and assign Jira issue types for project members. Coordinate and schedule project meetings. Monitoring & Reporting Track project progress against timelines and budgets. Document project milestones, risks, and issues. Prepare regular progress reports for clients and leadership. Maintain updated project status pages in Confluence. Communication Facilitate effective communication between team members, stakeholders, and leadership. Ensure project-related information is clear and accessible across the team. Quality Assurance Validate that project deliverables meet quality standards. Conduct periodic project reviews to identify improvements. Problem-Solving Address challenges proactively and provide timely solutions. Collaborate with team members to resolve issues. Documentation Organize and maintain project records and documentation. Ensure accurate record-keeping for future reference. Client Interaction Liaise with clients to capture requirements and expectations. Deliver excellent customer service throughout the project lifecycle.
<p>Customer Service Representative </p><p><br></p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in Littleton, Colorado. This Contract to permanent position offers the opportunity to become an integral part of a manufacturing company known for its specialized products. The ideal candidate will have a strong focus on customer satisfaction, attention to detail, and the ability to learn technical product knowledge over time.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Process customer orders with accuracy, showcasing a deep understanding of product features, adaptability, and functionality.</p><p><br></p><p>• Guide customers in selecting and customizing products to meet specific needs, offering solutions and resolving inquiries.</p><p><br></p><p>• Provide updates on order status, prepare quotations, and assist with returns or repairs while maintaining clear and effective communication.</p><p><br></p><p>• Develop and maintain up-to-date knowledge of the company's products, systems, and processes.</p><p><br></p><p>• Collaborate within a team environment to ensure exceptional service is delivered to both internal and external customers.</p><p><br></p><p>• Enter orders into the system, ensuring precision and timely follow-ups with suppliers and stakeholders.</p><p><br></p><p>• Monitor product progress and document detailed notes to facilitate smooth communication and updates.</p><p><br></p><p>• Adapt to a gradual learning curve, with full proficiency expected within 6-8 months, ensuring attention to detail to minimize errors.</p><p><br></p><p>• Utilize Microsoft Dynamics 365 and other online tools efficiently for order processing and database navigation.</p><p><br></p>
We are looking for motivated and detail-oriented Project Assistants to join a dynamic team in Tucson, Arizona. This is a Contract position where you will play a critical role in supporting participants during virtual online exams for a leading healthcare organization. The ideal candidate will possess strong communication skills, be technologically adept, and demonstrate professionalism in all interactions.<br><br>Responsibilities:<br>• Guide participants through virtual online exam procedures, ensuring a seamless and efficient experience.<br>• Provide exceptional customer service by addressing inquiries and resolving any issues that arise during the process.<br>• Utilize the Zoom platform to facilitate and oversee virtual sessions with accuracy and confidence.<br>• Troubleshoot basic technical challenges to maintain smooth exam operations.<br>• Communicate clearly and professionally with all participants to ensure understanding and compliance with guidelines.<br>• Collaborate with team members to ensure all tasks are completed on schedule.<br>• Maintain confidentiality and adhere to organizational standards throughout all interactions.
We are looking for a dedicated Customer Service Representative to join our service-oriented team in Midlothian, Texas. In this long-term contract position, you will play a pivotal role in assisting customers, resolving warranty issues, and supporting field personnel. This role requires strong communication skills, excellent organizational abilities, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Address customer inquiries and efficiently resolve warranty and service-related issues.<br>• Coordinate and dispatch work orders to field technicians based on customer needs and urgency.<br>• Process billing tasks, including preparing quotes and purchase orders for invoicing.<br>• Maintain up-to-date and accurate house files through consistent data entry.<br>• Provide timely follow-up with homeowners and service technicians to ensure satisfaction.<br>• Order and track materials required to complete outstanding work orders.<br>• File warranty claims for replacement parts and ensure proper documentation.<br>• Support field personnel with administrative tasks and logistical coordination.<br>• Ensure customer expectations are met or exceeded through effective communication and problem resolution.
We are looking for a highly motivated Customer Service Representative to join our team in Spokane Valley, Washington. This Contract to permanent position is ideal for someone passionate about delivering outstanding customer experiences, resolving inquiries, and maintaining a positive and detail-oriented demeanor. The role requires excellent communication skills and the ability to manage customer interactions efficiently across multiple platforms.<br><br>Responsibilities:<br>• Deliver exceptional customer service by addressing inquiries, resolving concerns, and providing timely updates.<br>• Maintain a friendly and detail-oriented attitude while interacting with customers and coworkers.<br>• Record and track customer interactions, service requests, and issues using appropriate software systems.<br>• Collaborate with various departments to address complex customer needs and ensure satisfaction.<br>• Manage warranty claims, including documentation, communication, and follow-up with manufacturers.<br>• Coordinate parts orders and address issues related to shipping delays, product specifications, and warranties.<br>• Identify solutions based on inventory availability and alternative options to meet customer needs.<br>• Participate in training sessions and team meetings to stay updated on processes and policies.<br>• Ensure strict adherence to company procedures while maintaining confidentiality of sensitive information.
<p>Join a trusted Quad Cities organization as a <strong>Service Center Coordinator</strong>, where you’ll play a key role in supporting field technicians and ensuring smooth day-to-day service operations. In this role, you’ll be the information hub—relaying updates, coordinating schedules, and maintaining clear communication to keep projects moving forward. If you’re detail-oriented, thrive in a team environment, and enjoy being the person others rely on for organization and clarity, this could be a great fit.</p><p>Apply today or call our office at 563-359-3995 to connect with our team to learn more!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Act as the primary support contact for field technicians, providing timely updates and accurate details.</li><li>Coordinate schedules, assignments, and service requests to keep operations running efficiently.</li><li>Document and update service records, work orders, and project details with accuracy.</li><li>Ensure smooth communication between customers, technicians, and office staff.</li><li>Assist with additional administrative and coordination needs as required.</li></ul><p><strong><u>Why Robert Half?</u></strong></p><p>At Robert Half, we do more than connect you with a job—we partner with you to find the right fit. From flexible placements to long-term career growth, we’re here to support you every step of the way. When you work with us, you’ll have a team in your corner, ready to advocate for your success.</p>
<p>Our client is seeking a highly skilled and proactive Executive Assistant to provide comprehensive support to our senior leaders. This individual will serve as a critical partner to the executive team by managing schedules, facilitating efficient communication, and anticipating the needs of leadership. The ideal candidate is a tech-savvy professional capable of managing multiple priorities, displaying discretion, and ensuring that executives maximize their focus on high-impact activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage executive calendars, including scheduling meetings, resolving conflicts, and optimizing time management.</li><li>Coordinate and prepare materials for presentations, reports, and meetings.</li><li>Act as the primary communication link between executives, internal teams, and external stakeholders.</li><li>Plan and book all travel arrangements, including flights, accommodations, and itineraries, and process expense reports with attention to cost efficiency.</li><li>Identify and mitigate administrative inefficiencies to support workflow automation and team priorities.</li><li>Handle confidential information with utmost discretion and professionalism.</li><li>Assist in the planning and execution of events, projects, and cross-functional initiatives.</li><li>Research, compile, and analyze data to support executive decision-making.</li></ul><p><br></p>
We are looking for a detail-oriented and friendly Receptionist to provide contract coverage at our North Venice, Florida location. This is a Contract position requiring excellent organizational and communication skills to manage day-to-day front desk operations effectively. The role offers an opportunity to contribute to a dynamic workplace within the construction industry.<br><br>Responsibilities:<br>• Greet and assist visitors, vendors, and clients as they arrive at the office.<br>• Manage incoming calls using a multi-line phone system, ensuring prompt and courteous responses.<br>• Sort, organize, and distribute incoming mail and packages.<br>• Maintain a tidy and welcoming reception area to reflect a detail-oriented environment.<br>• Provide support in administrative tasks as needed.<br>• Coordinate with the current receptionist for training and guidance on office procedures.<br>• Ensure seamless communication between departments by directing calls and inquiries appropriately.<br>• Uphold a business casual dress code, adhering to company standards.<br>• Assist with basic office operations during the receptionist's absence.
We are looking for a detail-oriented Administrative Assistant to join our team in Novi, Michigan. In this long-term contract role, you will play a vital part in ensuring the efficient operation of our office by handling a variety of administrative and organizational tasks. This position offers an excellent opportunity to contribute to a dynamic work environment while supporting managers and team members in their daily activities.<br><br>Responsibilities:<br>• Manage and maintain calendars, schedule appointments, and coordinate meetings and events to ensure smooth daily operations.<br>• Prepare reports, maintain organized filing systems, and handle correspondence to facilitate effective communication within the office.<br>• Provide comprehensive support to managers and employees by assisting with daily administrative tasks and office needs.<br>• Arrange travel plans and create detailed itineraries for executives and team members.<br>• Answer inbound calls and respond to inquiries with professionalism and accuracy.<br>• Handle email correspondence, ensuring timely and clear communication with internal and external stakeholders.<br>• Perform data entry tasks with precision to maintain accurate records.<br>• Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, to complete various administrative tasks.<br>• Schedule and confirm appointments while keeping track of any updates or changes.<br>• Deliver exceptional customer service to colleagues, clients, and visitors.
We are looking for a dedicated Customer Service Representative to join our team in Dacono, Colorado. This contract position offers an opportunity to engage directly with customers, ensuring their needs are met while delivering high-quality service. The role requires strong communication skills and the ability to handle inquiries efficiently in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone, email, or other communication channels with professionalism and accuracy.<br>• Process customer orders efficiently, ensuring all details are entered correctly into the system.<br>• Address and resolve customer concerns promptly, providing solutions that enhance satisfaction.<br>• Maintain thorough knowledge of company products and services to offer accurate information to customers.<br>• Collaborate with other departments to ensure seamless handling of customer requests and issues.<br>• Participate in community events and initiatives to foster positive relationships with customers.<br>• Track and document customer interactions in the system for reference and quality assurance.<br>• Uphold company standards for customer service excellence at all times.<br>• Assist with special projects or tasks related to customer service as assigned.
<p>Our client is looking for a dedicated Customer Experience Specialist to ensure that our clients and customers receive exceptional service and support throughout their journey with our organization. In this role, you will act as the voice of the customer, addressing their needs, resolving inquiries, and helping to improve overall satisfaction. You’ll work collaboratively across departments to enhance the customer experience while providing timely and efficient solutions. The ideal candidate has strong communication skills, a problem-solving mindset, and a passion for delivering excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a primary point of contact for customer inquiries, resolving issues in a timely and professional manner </li><li>Handle customer communication across various channels, including email, phone, and live chat, ensuring a consistent and positive experience.</li><li>Collaborate with cross-functional teams to address customer concerns, troubleshoot issues, and implement solutions.</li><li>Collect and analyze customer feedback to identify trends and opportunities for process improvement.</li><li>Assist in developing and implementing customer service policies and best practices to drive satisfaction.</li><li>Provide support and education to customers regarding product features, services, and best practices.</li><li>Foster relationships with customers by delivering personalized service and conveying empathy during interactions.</li></ul><p><br></p>
<p>Are you a personable detail oriented individual with excellent communication skills and the ability to keep an office running smoothly? Robert Half is seeking dynamic Front Desk Coordinators for ongoing opportunities with our clients in various industries. If you thrive in a customer-facing environment and enjoy being the first point of contact for an organization, we want to connect with you! </p><p> Key Responsibilities: Reception Duties: Greet visitors and clients with a warm, detail oriented demeanor, ensuring they feel welcomed and attended to. Inbound Communication Handling: Answer and direct incoming calls, emails, and inquiries promptly while ensuring clarity and accuracy. Scheduling: Manage appointment calendars for staff and leadership, ensuring seamless scheduling and meeting coordination. Office Management: Assist with office supply ordering, tracking inventory, and vendor coordination to support smooth operations. Document Handling: Manage and organize correspondence, paperwork, and scheduling systems with precision and attention to detail. Customer Service Support: Work closely with internal teams to relay information and resolve customer requests efficiently. Administrative Support: Provide general administrative assistance such as filing, data entry, or special projects as needed.</p>
We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Dallas, Texas. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient operations. This position requires excellent communication skills and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, ensuring they feel welcomed and attended to.<br>• Answer and direct calls using a multi-line phone system, transferring inquiries to the appropriate departments.<br>• Manage incoming and outgoing mail, sorting and distributing items efficiently.<br>• Handle the delivery of packages and documents while maintaining accurate records.<br>• Assist with administrative tasks, including managing sensitive and confidential information.<br>• Communicate effectively with managers and clients to address deadlines or job-related issues.<br>• Perform receptionist duties such as operating a switchboard and ensuring smooth office operations.<br>• Support additional projects as assigned, demonstrating flexibility and adaptability.<br>• Maintain a detail-oriented and organized front desk environment at all times.
We are looking for a detail-oriented and reliable Receptionist to join our team on a contract basis in Paterson, New Jersey. This role requires excellent communication skills and the ability to manage a busy switchboard effectively while maintaining a welcoming environment for visitors and staff.<br><br>Responsibilities:<br>• Answer and direct incoming calls using a multi-line switchboard system.<br>• Greet and assist visitors with courtesy and professionalism.<br>• Maintain an organized reception area and ensure all inquiries are addressed promptly.<br>• Coordinate communication between departments as needed.<br>• Handle administrative tasks such as scheduling appointments and managing mail.<br>• Monitor and respond to emails or other correspondence as required.<br>• Support staff with general office duties to ensure smooth operations.<br>• Uphold confidentiality and security protocols while managing sensitive information.
We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. This is a Contract to permanent position that offers an excellent opportunity to showcase your communication and organizational skills while supporting clients and internal teams. The ideal candidate will thrive in a fast-paced environment and demonstrate proficiency in administrative tools and customer service practices.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly and professionally via phone, email, and other communication channels.<br>• Manage incoming calls on a switchboard system with 1 to 10 lines, ensuring efficient call handling.<br>• Provide accurate pricing information and assist customers with product or service-related questions.<br>• Maintain and update records using Microsoft Excel, ensuring data accuracy and organization.<br>• Draft and send correspondence using Microsoft Word and Microsoft Outlook as required.<br>• Collaborate with internal teams to resolve customer concerns and ensure client satisfaction.<br>• Process orders and monitor their progress to ensure timely delivery.<br>• Support administrative functions and contribute to a well-organized office environment.<br>• Identify opportunities to improve customer service processes and implement solutions.<br>• Handle multiple tasks simultaneously while maintaining attention to detail and quality.
<p>We are looking for a skilled and detail-oriented Collector to join our team in Minnesota. In this long-term contract position, you will play a key role in managing customer accounts, ensuring timely payment processing, and maintaining compliance with company policies and regulations. If you have strong communication skills, a background in customer service, and a passion for problem-solving, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Contact customers to address overdue payments and negotiate repayment plans while maintaining clear and respectful communication.</p><p>• Accurately document and update customer account information in the system to ensure all records are current and compliant.</p><p>• Monitor customer accounts to identify delinquencies and take appropriate action in accordance with company policies and federal regulations.</p><p>• Process payments, review account details, and resolve discrepancies to ensure accurate financial transactions.</p><p>• Collaborate with other departments to address complex account issues and provide solutions to customers.</p><p>• Apply knowledge of federal, state, and company regulations to maintain compliance throughout all collection activities.</p><p>• Utilize computer applications, including Microsoft Word and other specialized software, to manage records and generate reports.</p><p>• Work independently to prioritize tasks and manage time effectively in a fast-paced environment.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues related to account collections.</p>
We are looking for an experienced Project Manager to oversee marketing technology initiatives and data-driven projects in Lakewood, Colorado. This role requires a strategic thinker and organized leader who can coordinate cross-functional teams, manage vendor relationships, and drive impactful technology integration. If you have a passion for innovation and expertise in project management within marketing and data environments, this is an exciting opportunity to make a meaningful contribution.<br><br>Responsibilities:<br>• Lead and manage marketing technology projects, ensuring timely and successful execution.<br>• Develop detailed project plans with clear milestones and prioritize multiple initiatives effectively.<br>• Serve as a liaison between marketing, IT teams, vendors, and stakeholders to ensure seamless communication.<br>• Provide comprehensive documentation, regular updates, and proactive risk management for all projects.<br>• Oversee website migration processes by coordinating efforts with vendors and internal teams.<br>• Collaborate with marketing automation teams to establish centralized data infrastructure for enhanced analytics.<br>• Partner with developers to design and optimize data pipelines for actionable insights.<br>• Translate complex technical concepts into clear strategies for marketing teams to implement.<br>• Work with product managers and IT teams to integrate innovative technologies into customer-facing solutions.<br>• Drive cross-functional initiatives aimed at improving customer experience and enhancing product value.
<p>We are looking for a dedicated and organized Administrative Assistant to join our team in Clearwater, Florida. In this role, you will play a key part in supporting daily operations while interacting with individuals in the local community. The position offers a dynamic work environment where you will manage administrative tasks, coordinate events, and ensure seamless communication across the team.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to the team, including managing schedules, organizing meetings, and handling correspondence.</p><p>• Assist in planning and coordinating company events, occasionally working evenings to ensure their success.</p><p>• Maintain accurate records and documentation to support business operations.</p><p>• Serve as a point of contact for community members, fostering strong relationships with clients and partners.</p><p>• Utilize Microsoft Outlook, Teams, and Zoom to facilitate efficient communication and collaboration.</p><p>• Perform multitasking duties in a fast-paced office environment, ensuring all tasks are completed accurately and on time.</p><p>• Ensure a detail-oriented image is upheld when representing the company during interactions with external stakeholders.</p><p>• Handle multiple priorities effectively while maintaining a high level of organization.</p><p>• Support special projects and initiatives as assigned by management.</p><p><br></p><p>This is a permanent opportunity that will pay up to $55,000 depending upon experience. </p><p><br></p><p>Please apply to Jane Gearhart if interested! </p>
We are looking for a motivated and detail-focused Sales Coordinator to join our team in Las Vegas, Nevada. In this Contract to permanent role, you will play a crucial part in supporting our Sales department by managing administrative tasks, coordinating schedules, and ensuring seamless communication within the team. This position offers the opportunity to contribute to a dynamic environment within the machinery manufacturing industry.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to the Sales department, ensuring smooth daily operations.<br>• Compile, analyze, and present sales data to assist in decision-making processes.<br>• Manage and organize internal documents, files, and records to maintain accessibility and accuracy.<br>• Coordinate schedules and appointments to help the team meet deadlines efficiently.<br>• Handle inbound and outbound calls, providing excellent customer service and addressing inquiries.<br>• Facilitate email correspondence, ensuring prompt and clear communication.<br>• Utilize Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint, to create reports and presentations.<br>• Assist with scheduling meetings and maintaining calendars for the sales team.<br>• Perform general office tasks such as data entry and document preparation.<br>• Collaborate with team members to improve workflows and contribute to departmental success.
<p>We are looking for a dedicated Customer Service Representative to join a team in the Wall, New Jersey area. In this contract role, you will play a vital part in ensuring smooth communication between our customers, sales teams, and operations. If you thrive in a dynamic environment and enjoy wearing multiple hats, this position offers an excellent opportunity to contribute to a growing organization.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with accuracy and efficiency, including extensive data entry and order tracking.</p><p>• Communicate with sales representatives to provide timely updates on product delivery timelines and supply chain status.</p><p>• Respond to customer inquiries via inbound and outbound calls, ensuring a high level of service and professionalism.</p><p>• Collaborate closely with sales and operations teams to address customer needs and resolve issues.</p><p>• Utilize logistics software, including training on NetSuite Softdeon, to manage order processing and tracking.</p><p>• Assist end users and direct customers, ensuring their product-related questions and concerns are resolved effectively.</p><p>• Maintain detailed records of customer interactions and order statuses for seamless communication.</p><p>• Proactively identify and ask the right questions to ensure clarity and efficiency in all customer interactions.</p><p>• Support ongoing improvements in customer service processes to enhance overall satisfaction.</p>
<p>Do you have excellent communication skills, a welcoming demeanor, and a knack for keeping a busy office running smoothly? Our client, a respected company in the construction industry, is on the lookout for a friendly and organized Receptionist to serve as the first point of contact for their team and visitors. If you thrive in a dynamic environment and enjoy making a great first impression, this is the role for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Welcome visitors, clients, and vendors with professionalism and a friendly attitude.</li><li>Answer and direct phone calls, emails, and inquiries promptly and accurately.</li><li>Maintain and manage the front desk area, ensuring it is clean, organized, and presentable.</li><li>Provide administrative support to the team, including scheduling meetings, preparing documents, and managing mail.</li><li>Assist with data entry and filing to support project tracking and office operations.</li><li>Coordinate deliveries and ensure proper documentation for materials and packages.</li><li>Maintain contact lists and communication during project coordination when needed.</li><li>Support HR or office management tasks such as onboarding new employees or setting up workspace logistics.</li><li>Handle sensitive information and maintain confidentiality at all times.</li></ul><p><br></p>
We are looking for an organized and customer-focused Front Desk Coordinator to join our team on a contract basis in Forest Hills, New York. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and detail-oriented service in a healthcare environment. This is an excellent opportunity to contribute to a dynamic team while delivering exceptional front desk support.<br><br>Responsibilities:<br>• Greet and assist visitors with a welcoming and detail-oriented demeanor.<br>• Manage incoming calls using a multi-line phone system, ensuring timely and accurate responses.<br>• Coordinate concierge services to address patient and visitor needs efficiently.<br>• Handle general receptionist duties, including scheduling and maintaining records.<br>• Operate a switchboard system for up to 10 lines, directing calls appropriately.<br>• Provide clear and courteous communication to resolve inquiries or concerns.<br>• Maintain a clean and organized reception area to uphold a detail-oriented appearance.<br>• Collaborate with internal staff to support daily operational needs.<br>• Ensure confidentiality and accuracy when handling sensitive information.
We are looking for an experienced Collections Specialist to join our team in Downers Grove, Illinois. This is a long-term contract position ideal for someone with a strong background in B2B collections and excellent communication skills. The role requires adaptability and a keen analytical mindset to effectively manage accounts and resolve outstanding balances.<br><br>Responsibilities:<br>• Manage and oversee the collection process for business-to-business accounts, ensuring timely resolution of outstanding balances.<br>• Maintain accurate records of interactions and payments, updating systems with relevant information.<br>• Communicate professionally with clients to address payment issues and negotiate solutions.<br>• Analyze account data to identify trends and prioritize collection efforts.<br>• Collaborate with internal teams to address discrepancies and support account reconciliation.<br>• Adapt to changing work environments, procedures, and priorities to meet organizational needs.<br>• Provide regular updates and reports on collection status to management.<br>• Ensure compliance with company policies and regulations during all collection activities.
We are looking for a dedicated Medical Customer Service Representative to join our team in Cordova, Tennessee. In this role, you will serve as the first point of contact for patients, providing exceptional support and addressing their inquiries with attention to detail. This is a long-term contract position offering the opportunity to make a meaningful impact in a healthcare environment.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and resolving concerns in a timely and detail-oriented manner.<br>• Provide clear and accurate information about medical billing, appointments, and general procedures.<br>• Utilize basic medical terminology to communicate effectively with patients and healthcare professionals.<br>• Assist patients in navigating their billing statements and resolving payment-related issues.<br>• Maintain detailed and accurate records of patient interactions and follow-ups.<br>• Collaborate with internal teams to ensure seamless communication and patient satisfaction.<br>• Uphold a high level of customer service, ensuring every patient interaction is handled with care and empathy.<br>• Handle escalated calls with patience and attention to detail, ensuring concerns are resolved appropriately.
