<p>Robert Half is currently seeking a skilled and motivated Customer Service Representative to join the team of a thriving company. This opportunity is ideal for a candidate who excels at providing exceptional customer service, solving problems efficiently, and serving as the first point of contact between the company and its clients. If you are detail-oriented, communicative, and passionate about creating positive customer experiences, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate product, service, or policy information to customers.</li><li>Maintain detailed customer records by logging all interactions into the CRM or ticketing system.</li><li>Proactively escalate unresolved issues to the appropriate departments for resolution.</li><li>Process customer orders, returns, or requests using internal platforms.</li><li>Identify opportunities to enhance customer satisfaction and provide feedback to the management team.</li><li>Collaborate with cross-functional teams to ensure smooth customer service operations.</li></ul><p><br></p>
<p>Join an organization that is making a difference in people's lives every day! Our client, a mission-driven nonprofit organization, is seeking a dedicated and enthusiastic Customer Service Representative to be the face of their operations. This role is ideal for a compassionate and detail-oriented individual who thrives in a fast-paced environment and is eager to contribute to the success of a nonprofit organization focused on positive impact.</p><p><br></p><p>The Customer Service Representative will play an essential role in connecting the organization with its stakeholders, providing excellent support, and ensuring a seamless experience for donors, members, and program participants. This position requires strong communication skills, problem-solving abilities, and a passion for helping others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service by answering inquiries via phone, email, and live chat, addressing stakeholder needs in a courteous and efficient manner.</li><li>Assist donors, members, and program participants with questions related to services, events, and organization initiatives.</li><li>Resolve issues, concerns, and conflicts promptly while maintaining a positive and professional demeanor.</li><li>Accurately enter customer information into the organization’s database and maintain records with the highest confidentiality standards.</li><li>Collaborate with internal teams to follow up on customer inquiries and ensure issues are addressed in a timely manner.</li><li>Support program enrollment processes and provide guidance to participants when needed.</li><li>Monitor and manage customer feedback, ensuring timely responses and contributing ideas for service improvement.</li><li>Assist with special projects as directed by the customer service and leadership teams.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
<p>Our client, a professional and customer-focused organization, is seeking a friendly and adaptable Call Center Representative to join their team. Committed to delivering superior customer service, this company is looking for someone who can provide excellent support, resolve customer concerns efficiently, and contribute to a positive customer experience.</p><p><br></p><p>The Call Center Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, and troubleshooting issues while maintaining professionalism and providing exceptional service. The ideal candidate is tech-savvy, detail-oriented, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Resolve customer complaints and issues efficiently, providing accurate information and ensuring customer satisfaction.</li><li>Communicate effectively to educate customers about the company’s products, services, and policies.</li><li>Process orders, applications, and transactions with a high degree of accuracy.</li><li>Document customer interactions and maintain detailed records in the company’s CRM system.</li><li>Escalate complex or unresolved issues to the appropriate department or manager for further assistance.</li><li>Participate in training programs to stay updated on company policies, services, and best practices.</li><li>Assist in identifying opportunities for improving customer service processes and systems.</li></ul><p><br></p>
<p>A respected and innovative <strong>instrument manufacturing company in San Marcos</strong> is seeking a proactive and detail-oriented <strong>Customer Service Representative</strong> to provide world-class support to clients in the scientific and technical fields. This is a fantastic opportunity for someone who thrives on problem-solving, clear communication, and building long-term customer relationships. You’ll work closely with sales, logistics, and production teams to ensure that every order and inquiry is handled with precision and care.</p><p><br></p><p><u>🧩 </u><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries via phone and email regarding products, pricing, and order status.</li><li>Process orders, issue quotes, and manage returns and replacements.</li><li>Collaborate with internal departments to track shipments and resolve order discrepancies.</li><li>Maintain accurate customer records and documentation in the CRM system.</li><li>Support the sales team with lead follow-up, account updates, and contract details.</li><li>Provide product knowledge support and troubleshooting guidance.</li><li>Contribute to continuous improvement in customer service procedures.</li></ul>
We are looking for a skilled Customer Service Representative to join our team on a long-term contract basis in Santee, California. This role requires someone who thrives in a fast-paced environment, excels at managing high call volumes, and can provide exceptional support to customers. If you enjoy helping others and have a track record of delivering attentive and reliable service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to incoming calls promptly, providing accurate information and resolving customer inquiries.<br>• Schedule appointments efficiently while ensuring all details are accurately recorded.<br>• Promote inspection services to customers and successfully secure bookings.<br>• Maintain an attentive and engaging demeanor when interacting with customers.<br>• Handle high call volumes with patience and organization.<br>• Address customer questions and concerns with clarity and empathy.<br>• Collaborate with team members to meet service goals and improve processes.<br>• Utilize bilingual Spanish skills to assist a diverse customer base.<br>• Ensure all customer interactions are documented accurately in the system.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will be responsible for delivering exceptional support to clients and stakeholders by addressing inquiries and resolving issues efficiently. This is a Contract-to-Permanent position, offering an exciting opportunity to contribute to a dynamic work environment in the Health Pharm/Biotech industry.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, ensuring accurate and detail-oriented communication.<br>• Investigate and resolve customer issues by collaborating with various internal departments.<br>• Utilize multiple internal systems to manage client accounts and deliver high-quality service.<br>• Provide feedback to management on service challenges or customer concerns to drive improvements.<br>• Participate in special projects and tasks assigned by leadership.<br>• Manage customer accounts, including order processing, shipping coordination, and troubleshooting.<br>• Ensure thorough follow-up with customers to confirm resolution and satisfaction.<br>• Maintain detailed records of interactions and transactions, ensuring data accuracy.<br>• Support process improvement initiatives by identifying areas for efficiency enhancements.<br>• Handle mandatory overtime as required to meet business needs.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract-to-Permanent position, you will play a critical role in providing exceptional support to our customers by addressing inquiries, processing orders, and resolving issues efficiently. This is an excellent opportunity to contribute to a dynamic environment while ensuring customer satisfaction.<br><br>Responsibilities:<br>• Handle inbound and outbound calls to address customer inquiries and provide accurate information.<br>• Process orders and ensure timely and accurate data entry into the system.<br>• Resolve customer issues with professionalism and efficiency, aiming for first-call resolution.<br>• Maintain a strong understanding of fire safety products and services to assist customers effectively.<br>• Collaborate with internal teams to address complex customer concerns and escalate issues when necessary.<br>• Document customer interactions and maintain detailed records for future reference.<br>• Meet or exceed performance metrics, including response time and customer satisfaction goals.<br>• Provide proactive support by identifying potential customer needs and offering appropriate solutions.<br>• Stay updated on company policies, procedures, and product offerings to deliver accurate information.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
<p>A fast-growing company in <strong>Escondido</strong> is looking for an energetic and dedicated <strong>Customer Support Representative</strong> to join their dynamic team. This role is perfect for someone who loves problem-solving, enjoys connecting with people, and takes pride in creating a smooth and positive customer experience every single time.</p><p>You’ll work closely with clients, operations, and technical teams to handle inquiries, provide product support, and ensure customer satisfaction from first contact through resolution. This is an opportunity to be part of a team that values innovation, collaboration, and friendly professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for customer questions via phone, email, or chat.</li><li>Troubleshoot basic product or service issues and ensure timely resolution.</li><li>Document all interactions in the CRM system and follow up on open cases.</li><li>Process orders, returns, and adjustments accurately and efficiently.</li><li>Communicate updates to customers regarding delivery timelines or service appointments.</li><li>Collaborate with internal departments to improve communication and service efficiency.</li><li>Identify trends in customer feedback and assist management in implementing improvements.</li></ul>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Dana Point, California. In this position, you will play a critical role in delivering exceptional service to our customers while managing a variety of administrative tasks. If you thrive in a fast-paced environment and have a passion for helping others, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries and provide accurate, helpful information.<br>• Handle a high volume of inbound and outbound calls while maintaining professionalism.<br>• Address customer concerns, resolve issues, and ensure a positive experience.<br>• Perform data entry tasks with precision to maintain accurate records.<br>• Schedule appointments and manage calendars effectively.<br>• Process and input customer orders using the appropriate systems.<br>• Communicate with clients via email to provide timely updates and support.<br>• Utilize Microsoft Excel and Word to prepare and manage customer-related documents.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.<br>• Ensure compliance with company policies and procedures during all interactions.
<p>Are you an organized, people-focused professional who thrives in a fast-paced, client-driven environment? A reputable <strong>financial services firm in Carlsbad</strong> is seeking a sharp and motivated <strong>Client Services Associate</strong> for an <strong>immediate, ASAP opportunity</strong>. This role is ideal for someone with a strong foundation in customer service who wants to grow within the financial industry. You’ll work directly with clients and advisors, ensuring that every interaction reflects accuracy, professionalism, and care. The ideal candidate is someone who enjoys being the steady hand behind the details—someone who anticipates needs before they’re spoken and supports the team in delivering an exceptional client experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for clients, addressing inquiries, scheduling meetings, and managing communications.</li><li>Prepare client documentation, reports, and forms for account openings, transfers, and transactions.</li><li>Maintain client records in CRM and ensure all compliance and confidentiality protocols are followed.</li><li>Collaborate closely with advisors and operations staff to support financial planning and investment processes.</li><li>Assist in preparing materials for client reviews and financial presentations.</li><li>Proactively follow up on pending items and keep clients informed throughout each stage of their requests.</li><li>Participate in team meetings and help identify opportunities to improve workflow and client satisfaction.</li></ul>
<p>Robert Half is partnering with a mission-driven nonprofit organization to find a dedicated and compassionate Call Center Representative. This role is perfect for a customer-focused individual who thrives on providing exceptional service while contributing to the meaningful work of a nonprofit organization. If you enjoy helping others, possess strong communication skills, and are motivated to make a difference in a community-focused organization, this opportunity might be for you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming calls from donors, members, and the public, providing friendly and professional service.</li><li>Resolve inquiries or concerns regarding the nonprofit’s programs, services, or policies quickly and efficiently.</li><li>Maintain accurate records of calls, interactions, and resolutions in the database system.</li><li>Provide information regarding donation processes, volunteer opportunities, and community events as needed.</li><li>Triage calls and escalate complex issues to the appropriate departments.</li><li>Participate in outreach efforts to strengthen donor relations and program satisfaction, as necessary.</li><li>Ensure sensitive donor data and other confidential information are handled securely and with discretion.</li></ul><p><br></p>
<p>Robert Half is the world's leading specialized staffing firm, connecting highly skilled professionals with top organizations. We are looking to place an Accounts Receivable Specialist with a client in San Diego, CA. This role is critical to ensuring timely and accurate management of the organization’s receivables and customer accounts.</p><p><br></p><p>The Accounts Receivable Specialist is responsible for tracking and processing invoices, resolving billing discrepancies, and maintaining customer account records. The ideal candidate will have strong attention to detail, excellent organizational skills, and a solid understanding of accounting principles related to accounts receivable.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate, process, and send invoices to customers in a timely and accurate manner.</li><li>Monitor accounts for timely payments and follow up with customers to resolve outstanding balances.</li><li>Reconcile accounts receivable balances and ensure accuracy in financial reporting.</li><li>Process payments, apply credits, and manage customer billing discrepancies.</li><li>Research and resolve payment discrepancies, keeping customers informed of any issues.</li><li>Prepare aging reports and contribute to monthly accounts receivable close processes.</li><li>Ensure compliance with company credit policies and procedures.</li><li>Collaborate with internal departments, including sales and customer service, to maintain positive customer relationships.</li></ul><p><br></p>
<p>Our client, a leading company in the property management industry, is seeking a professional and friendly Receptionist to join their team. As the first point of contact for clients and visitors, the Receptionist plays a critical role in creating a welcoming and professional environment while performing essential administrative tasks. The ideal candidate will be highly organized, have excellent communication skills, and thrive in a fast-paced, customer-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors promptly and warmly, ensuring they feel welcomed and supported.</li><li>Answer and direct incoming calls, messages, and inquiries promptly and professionally.</li><li>Maintain the reception area to ensure it is clean, organized, and reflects a professional appearance.</li><li>Assist with administrative tasks, including scheduling, filing, data entry, and distributing mail.</li><li>Coordinate meeting room bookings and prepare meeting spaces as needed.</li><li>Maintain accurate records of visitors and communicate relevant information to internal staff.</li><li>Support property management staff with document preparation and follow-ups.</li><li>Respond to tenant inquiries regarding lease agreements, property-related issues, or general questions, escalating concerns as necessary.</li><li>Monitor and order office supplies to ensure continuous operations.</li></ul><p><br></p>
<p>A prestigious <strong>wealth management firm in Rancho Santa Fe</strong> is seeking a <strong>Senior Client Service Associate</strong> to join their close-knit, high-performing team. This is a career-defining opportunity for a polished professional who takes pride in excellence, precision, and relationship management at the highest level. In this role, you’ll serve as the right hand to advisors—handling complex administrative and client service responsibilities, improving workflows, and ensuring a seamless experience from every touchpoint. You’ll be the steady foundation that allows the advisory team to focus fully on strategy and client engagement.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and oversee all client account activity, ensuring timely and accurate execution of requests.</li><li>Anticipate client and advisor needs, managing schedules, follow-ups, and service requests with discretion and efficiency.</li><li>Lead the preparation of reports, portfolio reviews, and meeting documentation for clients and prospects.</li><li>Collaborate with advisors to enhance client workflows, refine service standards, and improve overall operational processes.</li><li>Support compliance and documentation processes while maintaining strict confidentiality.</li><li>Manage client onboarding and transitions with precision and care.</li><li>Serve as a mentor to junior staff, setting an example of excellence in service, accuracy, and communication.</li></ul>
<p>A growing <strong>professional services firm in San Diego</strong> is seeking a personable and detail-oriented <strong>Client Services Coordinator</strong> to join their team. This position plays a key role in supporting clients, managing projects, and ensuring that all communications and deliverables meet the company’s high standards of service.</p><p>This is a great role for someone who loves working with people, balancing multiple priorities, and being the bridge between clients and internal teams.</p><p><br></p><p>💬 <strong>What You’ll Do</strong></p><ul><li>Serve as the first point of contact for clients — manage inquiries, schedule meetings, and ensure prompt follow-up.</li><li>Support project coordination, documentation, and client onboarding processes.</li><li>Maintain accurate client records in CRM systems and track ongoing engagement activities.</li><li>Collaborate with internal departments to ensure timely completion of deliverables.</li><li>Prepare client-facing materials, reports, and presentations.</li><li>Anticipate client needs and provide proactive communication and solutions.</li></ul>
<p>Are you a detail-oriented professional who thrives on managing financial transactions and supporting meaningful causes? Robert Half is seeking an experienced Accounts Receivable Specialist to join a client in the nonprofit sector. This role is crucial for ensuring timely and accurate revenue recognition and financial operations. As an Accounts Receivable Specialist within the nonprofit industry, you will manage incoming funds, monitor donor contributions, perform reconciliations, and ensure compliance with nonprofit financial guidelines. Your work will support the organization's financial stability, enabling them to fulfill their mission effectively.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process accounts receivable transactions, including invoices, receipts, and donor contributions </li><li>Record and reconcile incoming payments, including grants, donations, and program revenue.</li><li>Handle billing adjustments and resolve discrepancies related to receivables.</li><li>Generate donor contribution statements and assist in preparing audit documentation.</li><li>Collaborate with accounting and development teams to monitor pledged donations and recurring contributions.</li><li>Maintain accurate and organized financial records in adherence to nonprofit regulations and policies.</li><li>Provide detailed financial reports on receivable activity to management.</li></ul><p><br></p>
<p>Our client, a long-standing <strong>manufacturing and distribution company</strong> in Vista, is looking for a driven <strong>Accounts Receivable Specialist</strong> to take ownership of their customer billing, collections, and reporting functions. This is a fantastic opportunity for someone who enjoys numbers, problem-solving, and being part of a company that values teamwork and precision. You’ll manage the full AR process from invoicing through collection, building relationships with customers and helping maintain financial health across the organization.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Generate and send invoices to customers promptly.</li><li>Post incoming payments and reconcile customer accounts.</li><li>Monitor aging reports and proactively follow up on past-due accounts.</li><li>Investigate discrepancies and issue credits or adjustments as needed.</li><li>Support the month-end closing process and prepare AR-related reports.</li><li>Work closely with the sales and shipping teams to ensure billing accuracy.</li><li>Assist management with cash flow projections and forecasting.</li></ul>
<p>Robert Half is partnering with a growing client in the property management industry to find a skilled Accounts Receivable Specialist. If you are detail-oriented, enjoy analyzing financial data, and have a knack for building strong relationships with customers and clients, this is the role for you! Don't miss this opportunity to join a dynamic team and make a meaningful contribution to the financial operations of a company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the accounts receivable process, including invoicing, payment application, and account reconciliation </li><li>Track and follow up on outstanding balances, ensuring timely collection of payments.</li><li>Issue accurate and timely invoices for tenants, services, and other property management transactions.</li><li>Research and resolve payment discrepancies or disputes, working closely with property managers and tenants.</li><li>Generate aging reports and other relevant financial statements to analyze outstanding balances and collection trends.</li><li>Maintain accurate customer records and ensure all financial data is entered correctly into accounting software.</li><li>Perform basic account reconciliations and support month-end closing processes.</li><li>Assist with audits and compliance activities as needed.</li></ul>
<p>Robert Half is actively assisting a client in hiring an Accounts Receivable Specialist to join their team in the San Diego area. This contract-to-permanent position provides an excellent opportunity for professionals who are detail-oriented, organized, and skilled in managing and reconciling receivable accounts effectively.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Monitor and manage the accounts receivable (AR) function, including payment processing, invoicing, and maintaining customer accounts.</li><li>Ensure timely collections of payments, following up on outstanding invoices and communicating with clients to resolve payment discrepancies.</li><li>Generate and review aging reports regularly to analyze account performance and take action on overdue accounts.</li><li>Process credit memos and adjustments as needed to resolve billing issues.</li><li>Reconcile AR accounts to maintain accurate and up-to-date financial records.</li><li>Collaborate with cross-functional teams, including accounting and sales, to streamline AR processes.</li><li>Prepare monthly AR reports and assist with month-end closing procedures.</li><li>Ensure compliance with company policies and regulatory requirements in all AR processes.</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Specialist to join our team in San Diego, California. In this Contract-to-permanent role, you will be responsible for overseeing customer invoicing, payment collection, and maintaining accurate financial records, all while collaborating with internal teams to ensure seamless operations. If you excel in accounts receivable processes and thrive in a fast-paced, business-to-business environment, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and deliver accurate customer invoices for products and services in a timely manner.<br>• Actively manage collections by monitoring outstanding payments and following up with customers.<br>• Communicate effectively with customers to address inquiries and resolve billing-related concerns.<br>• Collaborate with internal departments to ensure customer issues are handled efficiently.<br>• Record and post customer payments to appropriate accounts with precision.<br>• Maintain detailed and organized records of transactions and account statuses.<br>• Provide assistance to the accounting team with ad hoc tasks and reconciliations.<br>• Ensure compliance with tax regulations using Avalara Tax Compliance Software.<br>• Utilize NetSuite and Salesforce platforms for billing and accounts management.
<p>Robert Half is partnering with a client in the property management industry to fill the role of Payroll Specialist. Are you a highly organized payroll professional with strong attention to detail and a passion for accuracy? If you're ready to expand your career and contribute to a growing company, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and manage employee payroll on a weekly, biweekly, or monthly schedule, as required.</li><li>Review and input employee timekeeping data, ensuring accuracy and compliance with company policies </li><li>Ensure accurate withholding of taxes, benefit deductions, garnishments, and other payroll adjustments.</li><li>Comply with legal regulations regarding payroll processing, including tax filings and reporting requirements.</li><li>Investigate and resolve discrepancies or errors in payroll records.</li><li>Respond to employee inquiries regarding paychecks, taxes, and deductions.</li><li>Collaborate with HR and accounting teams to ensure seamless reporting and financial reconciliation.</li></ul><p><br></p>
<p>Our <strong>healthcare client in San Luis Rey</strong> is seeking a proactive <strong>Collections Specialist</strong> to manage outstanding patient and insurance balances within the revenue cycle department. The ideal candidate has prior experience handling medical collections, understands insurance follow-up procedures, and thrives in a fast-paced, results-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Follow up on unpaid insurance claims and patient balances to ensure timely reimbursement.</li><li>Contact insurance companies regarding claim denials, underpayments, and appeals.</li><li>Initiate patient outreach for outstanding self-pay balances with professionalism and empathy.</li><li>Record all collection activities in the billing system, ensuring documentation accuracy.</li><li>Work closely with billing and posting teams to correct errors and resubmit claims.</li><li>Review EOBs and identify opportunities to improve collection efficiency.</li><li>Maintain compliance with HIPAA and Fair Debt Collection Practices Act (FDCPA) standards.</li><li>Generate weekly collection reports and aging summaries for management.</li></ul>
<p>Our client, a respected <strong>healthcare services organization</strong>, is seeking a meticulous and patient-focused <strong>Accounts Receivable Specialist</strong> to join their growing accounting team. In this role, you’ll play an essential part in maintaining healthy cash flow and ensuring that patient billing, insurance payments, and account reconciliations are handled efficiently. The ideal candidate will have a strong foundation in AR and a natural knack for communication — balancing professionalism with empathy in all interactions.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Prepare and post payments, adjustments, and refunds accurately.</li><li>Research and resolve payment discrepancies and billing issues.</li><li>Generate and distribute invoices and account statements.</li><li>Follow up with patients and insurance providers regarding outstanding balances.</li><li>Reconcile AR aging reports and assist with month-end close activities.</li><li>Collaborate with billing and collections teams to improve workflows.</li><li>Maintain confidentiality and compliance with HIPAA and company policies.</li></ul>
