292 results for Client Service Representative jobs

Customer Service Representative

Ladera Ranch, CA
onsite
Contract / Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a key role in providing exceptional service to our clients by managing both inbound and outbound communication. This is an excellent opportunity for individuals who are passionate about delivering solutions and enhancing customer satisfaction. Responsibilities:• Respond to approximately 10 inbound calls per day, addressing customer inquiries and resolving issues efficiently.• Conduct between 30 to 80 outbound calls daily after completing training, ensuring timely follow-ups with clients.• Provide customers with next-step instructions and follow-up links as needed.• Accurately enter and update customer orders using the Salesforce platform.• Maintain detailed records of interactions and transactions to ensure data accuracy.• Collaborate with team members to improve processes and enhance the overall customer experience.• Stay informed about company products and services to provide knowledgeable assistance.• Handle customer concerns with professionalism and escalate complex issues when necessary.• Meet or exceed performance metrics related to call handling and customer satisfaction.
2026-04-09T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
Customer Care Representative – Mortgage Services Dept. Location: Tempe, AZ (100% On-Site | Rio Salado Pkwy & Loop 101 freeway Pay: $20/hour Employment Type: Full-Time Industry: Mortgage & Financial Services About the Role Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire a Customer Care Representative. This is a stable, entry-level opportunity with paid training, consistent full-time hours, and clear growth paths—ideal for candidates who enjoy helping people, learning new skills, and building a long-term career in financial services. The role is based in a modern, high-volume call center environment and is 100% on-site. Why You’ll Love This Job • Paid training—no mortgage experience required • Consistent, full-time schedule • Supportive team environment with coaching and development • Entry-level role with long-term career growth in financial services • Stable company in a growing industry with excellent company benefits! Position Overview As a Universal Customer Care Agent, you will support mortgage customers through a mix of inbound and outbound calls. You’ll assist customers with questions related to payments, escrow, and general account inquiries, while also reaching out to customers who may be past due to understand their situation and discuss next steps or available options. Key Responsibilities • Handle inbound calls related to mortgage payments, escrow questions, and general loan support • Conduct outbound calls to customers regarding missed or past-due payments in a professional, customer-focused manner • Provide clear, accurate, and empathetic assistance on all customer inquiries • Document customer interactions accurately in internal systems • Follow all compliance, quality, and customer care standards • Participate in ongoing training, coaching, and performance development Schedule Full-Time – 40 hours per week Monday–Friday Schedules: • Spring/Summer: 9:00 AM – 6:00 PM • Fall/Winter: 10:00 AM – 7:00 PM Monthly Saturday Rotation (1 Saturday per month): • Spring/Summer: 7:00 AM – 11:00 AM Fall/Winter: 8:00 AM – 12:00 PM Qualifications • Prior customer service experience required (call center, retail, administrative, receptionist, or similar) • Strong communication and problem-solving skills • Ability to manage a high call volume while remaining professional and detail-oriented • Comfortable working on-site Monday–Friday with availability for one half day Saturday per month • Interest in learning the mortgage industry and growing within a structured environment Why This Opportunity? • Entry point into a stable and growing mortgage and financial services industry • Paid training and ongoing development • Consistent full-time hours • Clear opportunities for advancement into various mortgage operations roles
2026-04-04T00:00:00Z

Customer Service Representative

La Mesa, CA
onsite
Temporary
19 - 22 USD / Hourly
Our client is seeking a friendly and proactive Customer Service Representative to join their team. This role is ideal for a detail-oriented professional who excels in communication, problem-solving, and providing exceptional service to customers in a fast-paced environment. Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat</li><li>Address and resolve customer issues, ensuring a positive experience</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Assist with order entry, account updates, and product or service information</li><li>Support other administrative tasks as required</li></ul>
2026-04-09T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and maintaining strong relationships with our clients. This position is ideal for a proactive individual who thrives in a fast-paced environment and is ready to contribute to the success of a company in the Health Pharma/Biotech industry. Responsibilities: • Address customer inquiries and concerns professionally and efficiently, ensuring a high level of satisfaction. • Resolve customer issues from start to finish by coordinating with internal departments and providing timely updates. • Utilize multiple internal systems to deliver accurate and consistent service throughout the day. • Provide constructive feedback to management regarding service challenges or customer concerns to support continuous improvement. • Participate in special projects as assigned, contributing to team and organizational goals. • Accurately manage order processing, shipping coordination, and customer account setup while troubleshooting potential issues. • Maintain thorough and accurate records of interactions, ensuring all data is entered with attention to detail. • Collaborate with team members and other departments to meet customer needs and resolve complex cases. • Handle mandatory overtime when requested to meet operational demands.
2026-04-13T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
19.5 - 22 USD / Hourly
Our client is seeking a dedicated Customer Service Representative to be the first point of contact for customers and clients. This role is ideal for individuals who excel in communication, problem solving, and providing outstanding customer experiences. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat, ensuring timely and accurate resolution.</li><li>Address customer complaints and provide information regarding products or services.</li><li>Document and track customer interactions following established protocols.</li><li>Maintain professionalism and adhere to company standards at all times.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying opportunities for process improvement based on customer feedback.</li></ul>
2026-04-09T00:00:00Z

Customer Service Representative

Salem, OR
onsite
Temporary
18 - 23 USD / Hourly
Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.Responsibilities will include:<ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol>
2026-04-10T00:00:00Z

Customer Service Representative

Portland, OR
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our clients team in Portland, OR. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career development. The ideal candidate will excel in providing exceptional service to customers, managing orders efficiently, and maintaining clear and detail-oriented communication. Responsibilities:• Respond to inbound customer inquiries with attention to detail and efficiency, ensuring a positive experience.• Process and manage customer orders, ensuring accuracy and timely delivery.• Handle email correspondence to address customer questions, provide updates, and resolve issues promptly.• Utilize Microsoft Excel to track and manage data related to customer orders and production schedules.• Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.• Address and resolve customer concerns effectively, maintaining a high level of service.• Support both inbound and outbound call activities to assist customers and provide information as needed.• Maintain accurate records of customer interactions and order details in the system.• Assist with data entry tasks to ensure all customer information is up-to-date and complete.• Contribute to improving processes by identifying opportunities for enhanced customer service and efficiency.
2026-04-13T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 22 USD / Hourly
Our client is a respected nonprofit organization dedicated to making a positive impact in the community. They are seeking a compassionate and solutions-oriented Customer Service Representative to join their mission-driven team and serve as the first point of contact for individuals seeking support and information. Key Responsibilities:<ul><li>Provide professional and empathetic support to donors, beneficiaries, and community partners via phone, email, and in-person interactions</li><li>Address inquiries, resolve concerns, and ensure a positive experience for all stakeholders</li><li>Maintain accurate records of interactions and process documentation with attention to confidentiality</li><li>Assist with donation processing, event registration, and information dissemination</li><li>Collaborate with program teams to escalate and resolve complex issues</li><li>Maintain up-to-date knowledge of organizational programs, services, and resources</li><li>Uphold the organization’s values with every interaction</li></ul>
2026-04-03T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-07T00:00:00Z

Customer Service Representative

Foster City, CA
onsite
Temporary
23 - 26 USD / Hourly
Our client, a healthcare company, is hiring 2-3 customer service professionals to join their team! If you have 2+ years of experience and enjoy creating and building relationships, apply today! Key Responsibilities:<ul><li>Coordinate and accept all patient orders, ensuring financial and therapy qualifications</li><li>Provide exceptional customer service with professional phone etiquette</li><li>Review and qualify orders according to Medicare, Medi-Cal, and contracted payer guidelines</li><li>Collaborate with clinical staff for complex patient orders</li><li>Work with Distribution Manager to ensure timely deliveries and address service failures</li><li>Support departments with strong communication skills and accurate documentation</li><li>Monitor daily and weekly intake reports, open order reports, and participate in Performance Improvement activities</li><li>Respond to customer complaints and track for quality improvement</li><li>Support organizational goals, policies, and shipping processes for medical supplies</li></ul>
2026-04-03T00:00:00Z

Customer Service Representative

Denver, CO
onsite
Temporary
23.75 - 27.5 USD / Hourly
• Responsible for phone calls and emails regarding product information, warranty and providing directions for service questions, utilizing the current company phone system • Responsible for managing assigning accounts • Answers customer calls/emails, customer requests • Order entry processing, tracking, expediting orders and returns • Collaborate with suppliers, freight forwarders and carriers to ensure the timely processing of international orders • Prepare shipment documentation and other regulatory paperwork required for international shipping • Processes Return Authorizations for damaged products, ensure timely resolutions and customer credits. Also provides support for Regional Managers • Startups and installation requests, scheduling, and tracking of invoices from service providers and POs from customers • LP/Ecommerce program, process orders, and coordinate with distributors on shipments • Serve as liaison and provide support to Ice-O-Matic Regional Managers • Timely order entry for assigned accounts ensuring product compatibility and pricing verification prior to entry • Ability to provide current freight quotes • Provide customers with tracking information upon request with urgency • Proactive communication with all customers about all PO’s issues, lead times and provide continuous follow-up • Standard working hours 7:00 am – 4:00 pm, subject to change • Professional communication with customer service and internal stakeholders • Provide quotes to customers only if an existing program is established • Ability to identify crucial issues and communicate appropriately with urgency to proper internal channels for a quick approach to resolve the issue • Run margin, when applicable and other duties as assigned
2026-04-14T00:00:00Z

Customer Service Representative

Nashua, NH
onsite
Temporary
20 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Nashua, New Hampshire. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and ensuring a seamless experience. This is a fantastic opportunity to engage with clients and contribute to maintaining high-quality service standards. Responsibilities: • Respond to inbound customer calls promptly, addressing inquiries and resolving issues with professionalism. • Process and manage customer orders accurately, ensuring all details are entered correctly. • Provide clear information about products, services, and company policies to customers. • Handle both inbound and outbound calls, maintaining a high level of customer satisfaction. • Collaborate with internal teams to address and resolve customer concerns efficiently. • Maintain detailed records of customer interactions and transactions in the system. • Identify opportunities to improve customer service processes and share feedback with the team. • Ensure compliance with company guidelines and service standards in every interaction. • Assist with additional administrative tasks as needed to support the customer service team.
2026-04-14T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements. Responsibilities: • Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing. • Handle cash accurately and securely while adhering to company policies and procedures. • Deliver exceptional customer service by addressing inquiries and resolving account-related issues. • Maintain a detail-oriented and friendly demeanor in all customer interactions. • Assist in managing heavy retail traffic within the branch. • Support branch operations by ensuring compliance with regulatory and security standards. • Respond to inbound calls promptly, providing accurate information and assistance. • Collaborate with team members to meet branch goals and ensure smooth daily operations. • Utilize order entry systems effectively to process transactions and customer requests. • Uphold the confidentiality and security of customer information at all times.
2026-04-14T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a retail team in Indianapolis, Indiana. In this role, you will assist customers with design and upholstery selections, manage orders, and set up accounts, providing exceptional service throughout the process. This is a Contract to permanent position, offering a pathway to long-term employment for the right candidate. Responsibilities:• Provide front-line customer service in a retail environment, ensuring a positive experience for both retail and commercial clients.• Assist customers in making design and upholstery selections, offering guidance and product knowledge.• Process customer orders efficiently and accurately, maintaining attention to detail.• Set up and manage customer accounts, ensuring all information is entered correctly into the system.• Handle inbound and outbound calls professionally to address customer inquiries and resolve issues.• Utilize intermediate computer skills to navigate systems and complete tasks.• Work collaboratively with team members to ensure smooth operations and customer satisfaction.• Maintain a flexible schedule, including availability for some Saturdays as required.• Uphold company standards in service and professionalism at all times.
2026-03-18T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Ithaca, NY
onsite
Contract / Temporary to Hire
18 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Ithaca, New York. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction through effective communication and problem-solving. This is an excellent opportunity for individuals with a passion for helping others and a commitment to delivering exceptional service. Responsibilities: • Respond promptly to inbound customer inquiries and provide accurate information. • Process customer orders efficiently while ensuring all details are entered correctly. • Handle both inbound and outbound calls with professionalism and courtesy. • Resolve customer concerns and complaints effectively, aiming for quick and satisfactory solutions. • Maintain detailed and accurate records of customer interactions. • Collaborate with team members to improve customer service processes and ensure seamless operations. • Follow company policies and procedures to guarantee high-quality service delivery. • Identify opportunities to enhance customer satisfaction and communicate feedback to management. • Stay updated on product knowledge and services to address customer needs effectively.
2026-04-10T00:00:00Z

Customer Service Representative

Ithaca, NY
onsite
Temporary
18 - 20 USD / Hourly
We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

East Rutherford, NJ
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative for a Contract to permanent position in East Rutherford, New Jersey. This role involves delivering exceptional service to clients across diverse market applications while ensuring smooth operations throughout the sales process. You will collaborate closely with internal teams and external stakeholders to maintain high standards of customer satisfaction. Responsibilities: • Provide outstanding service to customers by addressing inquiries and resolving issues promptly and professionally. • Build and nurture strong relationships with clients to enhance trust and long-term engagement. • Prepare accurate and timely quotations for customers, ensuring all details are thoroughly verified. • Process and manage customer orders efficiently, including order entry and providing shipment tracking updates. • Support the Sales team by delivering quotations, tracking delivery status, and generating order reports. • Monitor and manage the end-to-end sales process, resolving any operational challenges related to orders, deliveries, invoicing, or returns. • Collaborate with supply chain, logistics, and other departments to ensure seamless customer service. • Actively participate in shipping activities, including preparing documentation and coordinating with the warehouse to meet deadlines. • Conduct regular customer review calls, establish follow-up plans, and track progress in the company’s system.
2026-04-13T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Contract / Temporary to Hire
17 - 20 USD / Hourly
Onsite | Monday–Friday | 8:00 AM – 5:00 PMOur client is a creative, fast-paced organization looking for a Customer Service Specialist who enjoys helping people, learning new things, and being part of a collaborative team. This is a great opportunity for someone who is personable, dependable, and open to receiving direction while growing their skills.What You’ll Do<ul><li>Serve as a friendly first point of contact for customers via phone, email, and in person</li><li>Answer questions, provide product or service information, and resolve issues with a positive attitude</li><li>Enter and update customer information accurately in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Follow established processes while staying flexible in a creative environment</li><li>Take direction well and apply feedback to continuously improve</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative

Virginia Beach, VA
onsite
Temporary
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Virginia Beach, Virginia. This is a long-term contract position within the manufacturing industry, where you will play a key role in managing business-to-business (B2B) customer interactions and ensuring smooth order processing. The ideal candidate thrives in a fast-paced environment and excels at cross-functional coordination. Responsibilities: • Process customer quotes and accurately convert them into orders within the designated system. • Verify purchase order details, including pricing, terms, and shipping requirements, to ensure accuracy. • Collaborate with sales, engineering, production, warehouse, and credit teams to address customer needs and resolve issues. • Monitor and communicate order statuses, manage backlogs, and provide timely delivery updates to clients. • Handle product returns, manage credit memos, and process credit applications as needed. • Maintain accurate and up-to-date customer records and documentation. • Assist with shipping logistics, including preparing necessary documentation for smooth delivery. • Identify opportunities for upselling accessories and parts, contributing to revenue growth.
2026-04-13T00:00:00Z

Customer Service Representative

Indianapolis, IN
remote
Contract / Temporary to Hire
17 - 17 USD / Hourly
We are looking for a dedicated Weekend 3rd shift Spanish Bilingual Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills. Hours for this position will be 10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat. Responsibilities:• Open and manage trouble tickets to address specific customer issues effectively.• Clearly explain product options, associated charges, and promotions to customers.• Navigate customer service systems and tools efficiently to deliver timely assistance.• Resolve routine problems using established procedures and seek guidance for complex issues.• Maintain high-quality performance standards and meet call center metrics.• Promote self-service tools such as organizational applications and web resources.• Provide accurate quotes for rates and encourage customers to consider prepay options.• Inform customers about new or upgraded products and services.• Conduct additional tasks and responsibilities as assigned to support team objectives.
2026-03-17T00:00:00Z

Customer Service Representative

Madison, WI
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative in Madison, Wisconsin. In this role, you will be responsible for providing exceptional support to clients through various communication channels, ensuring their needs are met with professionalism and efficiency. This is a long-term contract position within the non-profit sector, offering an opportunity to make a positive impact while advancing your career. Responsibilities: • Respond to inbound calls promptly, addressing customer inquiries and resolving issues in a courteous and efficient manner. • Manage order entry tasks with high attention to detail and accuracy. • Provide clear and effective communication to customers regarding product information, services, or policies. • Collaborate with team members to ensure seamless handling of customer requests. • Maintain accurate records of customer interactions and transactions using internal systems. • Assist with outbound calls when necessary to follow up on customer concerns or inquiries. • Handle complaints and escalate issues to appropriate departments when required. • Uphold the organization’s values by delivering exceptional customer service at all times. • Stay informed about company policies and updates to provide accurate information to customers. • Actively participate in team meetings and training sessions to enhance service delivery.
2026-03-31T00:00:00Z

Customer Service Representative

Glendora, CA
onsite
Contract / Temporary to Hire
21 - 24 USD / Hourly
We are looking for an experienced and dedicated Customer Service Representative to join our team in Glendora, California. In this Contract to permanent position, you will act as the vital connection between our medical community customers and internal departments, ensuring seamless communication and providing exceptional service. This position offers the opportunity to work in a collaborative environment, learn about a diverse product line, and contribute to company-wide initiatives. Responsibilities: • Handle high volumes of incoming calls related to orders, inquiries, and payments with professionalism and efficiency. • Monitor inventory levels, shipping timelines, and customer priorities to ensure a strategic approach to service delivery. • Maintain and update customer information in the company’s Customer Relationship Management and Oracle JD Edwards software systems. • Collaborate with various departments including Sales, Accounting, Inventory Management, Quality Assurance, Marketing, and Shipping to provide comprehensive support. • Serve as a backup for processing international orders as needed. • Assist in completing company-wide projects and initiatives to support organizational goals.
2026-04-13T00:00:00Z

Customer Service Representative

Edwardsville, IL
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Edwardsville, Illinois. This is a long-term contract position ideal for someone passionate about delivering exceptional service and ensuring customer satisfaction. You will play a key role in handling inbound and outbound calls, addressing customer inquiries, and maintaining accurate records. Responsibilities: • Respond to incoming customer calls with professionalism and efficiency. • Provide detailed information and assistance to resolve customer inquiries. • Handle order entry processes with accuracy and attention to detail. • Manage both inbound and outbound calls to maintain seamless communication. • Ensure customer requests are addressed promptly and appropriately. • Maintain updated and precise records of customer interactions. • Collaborate with team members to improve customer service practices. • Adhere to company policies and procedures while interacting with customers. • Identify opportunities to enhance customer satisfaction and retention. • Escalate complex issues to the appropriate department when necessary.
2026-04-13T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary
19.5 - 21 USD / Hourly
Position OverviewThis role focuses on assisting internal colleagues through inbound calls, providing guidance on policies, procedures, systems, and customer-related situations. Specialists play a key role in coaching peers, encouraging collaboration, and helping deliver a high-quality, personalized service experience. This team also supports additional business areas when call volume requires, demonstrating adaptability and broad operational knowledge.Role SummaryIn this position, you will provide real-time phone support to Retail banking staff, offering solutions and direction related to internal processes, systems, and customer service challenges. You will be expected to coach colleagues and promote service standards that align with Huntington’s “Category of One” approach. The role also includes assisting other departments during high-volume periods to ensure seamless support across the organization.
2026-03-27T00:00:00Z

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