We are looking for a dedicated Customer Service Representative to join our team in Syracuse, New York. This long-term contract position offers an excellent opportunity to assist customers and ensure smooth operations within a dynamic environment. If you have a passion for helping others and thrive in a detail-oriented role, we encourage you to apply.<br><br>Responsibilities:<br>• Welcome and assist customers upon their arrival, ensuring a positive experience.<br>• Review and verify customer paperwork for accuracy and completeness.<br>• Manage and organize customers within the queuing system to maintain efficiency.<br>• Evaluate vision test results and accurately record passing scores.<br>• Input vision test results into the computer system with precision.<br>• Guide customers in utilizing self-service kiosks and resolve any issues.<br>• Capture and process customer photos for driver's license applications.
<p>We are looking for a dedicated Customer Service Representative for a remote opportunity. In this long-term contract position, you will play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and delivering exceptional service. This role is ideal for individuals who thrive in a fast-paced environment and are committed to maintaining high-quality standards.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries via phone, email, or other communication channels promptly and professionally.</p><p>• Assist customers with payment processing, billing issues, and account-related concerns.</p><p>• Provide guidance and information on insurance and financial services products to customers.</p><p>• Maintain accurate customer records and document all interactions using company systems.</p><p>• Collaborate with other departments to resolve complex customer issues and ensure satisfaction.</p><p>• Monitor and report on key performance indicators (KPIs) to track service quality and efficiency.</p><p>• Facilitate training sessions for new team members and contribute to continuous improvement initiatives.</p><p>• Handle Spanish-language customer interactions when required, ensuring clear communication.</p><p><br></p><p>If you are looking to grow in your customer service career, please APPLY TODAY! 515.706.4974 or go to our Robert Half website.</p>
<p>We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Blaine, Minnesota. This role involves data entry of patient and product information.</p><p><strong>Responsibilities:</strong></p><ul><li>Receive and process patient orders from facility partners, including capturing patient data, product information, and shipping addresses.</li><li>Enter confidential details into our system to create accurate and secure patient records.</li><li>Forward completed orders to the billing team.</li><li>Maintain and update Excel spreadsheets for order tracking and reporting.</li><li>Monitor the system for order shipping status and send timely updates (10–50 texts daily) to patients, leveraging Elevate for text communication.</li><li>Ensure orders are processed and updated in the system within same or next day.</li><li>Collaborate closely with other internal teams to guarantee accuracy and seamless workflow.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Tonawanda, New York. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career potential. The ideal candidate will demonstrate strong communication skills, a proactive attitude, and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Provide courteous and efficient assistance to customers through inbound calls, addressing inquiries and resolving concerns.<br>• Accurately process orders and maintain thorough documentation for customer accounts.<br>• Work collaboratively with team members to ensure smooth operations and timely completion of tasks.<br>• Organize and manage files to ensure easy access and proper record-keeping.<br>• Uphold company standards in customer interactions and contribute to the overall satisfaction of clients.<br>• Assist in identifying and implementing solutions to improve service processes.<br>• Monitor customer issues and follow up promptly to ensure resolution.<br>• Maintain an attentive and approachable demeanor in all communications.<br>• Adapt to changing priorities and handle multiple tasks effectively.<br>• Participate in team meetings and provide input to enhance service strategies.
<p>We are looking for a dedicated Customer Service Representative to join our client's team in Hartford, Connecticut. As a key member of our branch, you will provide exceptional service to customers while managing transactions with accuracy and efficiency. This is a contract position, offering an opportunity to contribute to our mission of delivering superior service and promoting our products.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by addressing inquiries, resolving concerns, and processing transactions promptly and accurately.</p><p>• Handle money transfers, bill payments, and money order sales efficiently at the teller’s window.</p><p>• Perform daily teller closeout tasks, including balancing cash drawers and generating end-of-day reports.</p><p>• Ensure proper identification and documentation are collected for transactions exceeding specific thresholds.</p><p>• Maintain compliance with company policies and procedures while adhering to industry regulations.</p><p>• Accurately reconcile end-of-day reports with transaction records and submit for supervisory review.</p><p>• Scan and file customer identification and transaction documents securely and correctly.</p><p>• Promote company products and services by identifying customer needs and providing relevant referrals.</p><p>• Send thank-you cards to new customers and maintain logs for tracking.</p><p>• Execute additional duties as assigned to support branch operations and marketing efforts.</p>
We are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule.<br><br>Responsibilities:<br>• Coordinate repair schedules for mechanics, ensuring timely service completion.<br>• Communicate effectively with external vendors to discuss repair requirements and updates.<br>• Arrange towing services as needed, ensuring seamless logistics.<br>• Generate and issue purchase orders (POs) for vendors to facilitate repair processes.<br>• Close mechanic repair orders accurately to maintain organized records.<br>• Handle inbound and outbound calls to address customer inquiries and provide solutions.<br>• Maintain clear documentation of repair schedules and vendor communications.<br>• Support the team with order entry tasks and ensure high levels of accuracy.<br>• Collaborate with colleagues to resolve any scheduling conflicts or service delays.<br>• Uphold excellent customer service standards throughout all interactions.
<p>We are looking for a skilled Customer Service Representative to join our team in Cornelius, North Carolina. This is an on-site, contract-to-permanent position that offers an exciting opportunity to support a large volume of facilities while delivering exceptional customer experiences. The ideal candidate will thrive in a dynamic environment and demonstrate empathy, professionalism, and problem-solving skills when interacting with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to routine inquiries from customers and troubleshoot facility-related issues with efficiency and professionalism.</p><p>• Offer guidance to customers navigating e-commerce platforms and assist with transaction-related questions.</p><p>• Manage escalated situations calmly and empathetically, providing solutions to distressed or frustrated callers.</p><p>• Conduct outbound follow-up calls to resolve prior inquiries and ensure customer satisfaction.</p><p>• Record and update all customer interactions and case progress accurately within internal systems.</p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>We are offering a contract to hire employment opportunity for a Customer Service Representative in Mount Pleasant, Pennsylvania. This role is with a global industrial distribution company and involves building ongoing business relationships with our customers through repeated contact and consultation. As a Customer Service Representative, you will be providing expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude. Hours: either 7:30AM or 8AM – 4:30PM or 5PM. Depending on your start time. Pay : $18- 20</p><p><br></p><p>• Assist customers by phone and in person at our facility</p><p>• Help customers get the parts they need</p><p>• Interact extensively with customers to clarify their needs, research, and recommend parts</p><p>• Meet / exceed monthly sales goals while increasing customer satisfaction</p><p>• Provide quotes</p><p>• Take orders</p><p>• Provide post order service</p><p>• Physically measure specs on a wide variety of parts</p><p>REQUIREMENTS</p><p>Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical. </p><p>Specific qualifications for the role include:</p><p>• Minimum 6 months of customer service experience</p><p>• Mechanical and mathematical aptitude</p><p>• Excellent telephone skills</p><p>• Ability and desire to learn new systems and processes quickly</p><p>• Strong computer skills, particularly Excel</p><p>• High school diploma or equivalent</p><p>• Valid driver's license and clean driving record (MVR)</p><p>• SAP / ERP experience, preferred</p><p>• Knowledge of industrial distribution products and hydraulics, preferred</p>
We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
<p>We are looking for a dedicated Customer Service Representative to join our clien'ts team in Pittsfield, Massachusetts. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and ensuring satisfaction. This is a Contract position with the potential for long-term employment, offering an excellent opportunity to grow within the financial services industry.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls professionally, addressing customer questions and concerns with efficiency.</p><p>• Provide accurate information regarding products and services to meet customer needs.</p><p>• Resolve customer issues promptly, ensuring a positive experience.</p><p>• Record and update customer details and interactions in the system.</p><p>• Process orders and manage requests with a high degree of accuracy.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Maintain a thorough understanding of company policies and procedures to assist customers effectively.</p><p>• Meet performance metrics and service standards set by the organization.</p><p>• Identify opportunities to enhance customer satisfaction and recommend improvements.</p><p>• Manage outbound calls as needed to follow up on inquiries or resolve pending issues.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Huntington Beach, California. In this role, you will play a key part in supporting the enrollment process for new members, ensuring accuracy and timeliness in data collection and verification. This position is ideal for someone who excels in customer service and has experience working in healthcare or insurance environments.<br><br>Responsibilities:<br>• Respond to inquiries from both internal and external customers, addressing questions and resolving concerns regarding enrollment.<br>• Handle enrollment applications by entering them into the company’s database and verifying their accuracy.<br>• Process member enrollment and disenrollment requests, ensuring compliance with relevant guidelines.<br>• Collaborate with colleagues to resolve system rejections and maintain accurate records within the enrollment database.<br>• Conduct regular reconciliations of enrollment files to ensure data integrity and address discrepancies.<br>• Manage eligibility change data and update member records as needed.<br>• Research and resolve issues related to enrollment system errors or exceptions.<br>• Ensure documentation is maintained and updated in accordance with organizational standards.<br>• Utilize multiple computer systems efficiently to input and retrieve data.<br>• Perform other related duties as assigned to support enrollment activities.
We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This is a contract-to-permanent opportunity within the waste management and environmental services industry. The ideal candidate will have strong communication skills and a proactive approach to resolving customer inquiries and disputes, ensuring a positive experience for all. You will play a key role in managing client relationships and supporting various administrative tasks.<br><br>Responsibilities:<br>• Address customer inquiries and concerns through phone, email, and other communication channels to ensure prompt and accurate resolutions.<br>• Collaborate with internal departments to resolve service issues and disputes effectively.<br>• Process customer interviews, record essential information, and maintain accurate data within company systems.<br>• Prepare and manage contract forms, calculate service charges, collect deposits, and issue cancellation or change orders.<br>• Handle payment processing, bank deposits, and production-related paperwork with attention to detail.<br>• Investigate and resolve complaints regarding billing or service issues, coordinating with relevant teams as necessary.<br>• Promote goodwill by delivering exceptional service and maintaining positive relationships with customers.<br>• Identify and implement cost-effective and environmentally responsible solutions to address service-related concerns.<br>• Support general office duties, including scheduling appointments and managing order entries.<br>• Utilize Microsoft Excel, Word, and email systems to maintain organized records and correspondence.
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
We are looking for a meticulous and customer-focused Customer Service Representative to join our team in Virginia Beach, Virginia. This is a Contract-to-continuous position, offering a great opportunity to grow within the organization. In this role, you will provide exceptional support to customers by addressing inquiries, processing orders, and coordinating with internal teams to ensure a seamless experience.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, providing accurate information and resolving issues promptly.<br>• Process customer orders, quotes, and returns with efficiency and attention to detail.<br>• Collaborate with internal departments, including sales and logistics, to ensure timely order fulfillment and delivery.<br>• Coordinate shipping logistics and handle related documentation to meet customer requirements.<br>• Maintain and update customer records, ensuring all information is accurate and up-to-date.<br>• Process credit applications and manage related approvals or rejections.<br>• Assist in supporting sales and marketing initiatives by providing necessary administrative support.<br>• Handle inbound and outbound calls, ensuring a thorough and courteous communication experience for all customers.
<p>We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Bellevue, Washington. This contract opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues efficiently while maintaining a positive attitude</li><li>Document customer interactions and update account information</li><li>Collaborate with internal teams to ensure timely resolution of concerns</li><li>Provide product or service information clearly and accurately</li><li>Follow up with customers to ensure satisfaction and issue closure</li><li>Maintain knowledge of company policies and procedures</li><li>Support special projects and administrative tasks as needed</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.</p><p>• Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.</p><p>• Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.</p><p>• Multitask effectively to balance call handling, documentation, and other administrative tasks.</p><p>• Collaborate with team members to foster a supportive and productive work environment.</p><p>• Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.</p><p>• Operate and manage a multi-line phone system to ensure smooth communication flow.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p>
<p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.</p><p>• Upload and organize documents into files accurately, processing 20 or more uploads daily.</p><p>• Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.</p><p>• Collaborate seamlessly with team members to foster a positive and productive work environment.</p><p>• Utilize Office tools, including Word, to complete tasks efficiently and accurately.</p><p>• Operate a multi-line phone system to provide timely and effective customer support.</p><p>• Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.</p><p>• Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.</p>
We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. In this role, you will act as the primary point of contact for residents, ensuring their needs are met with attention to detail and care. This is a contract position offering a hybrid schedule, with a mix of remote and onsite work.<br><br>Responsibilities:<br>• Serve as the first point of contact for residents, addressing their inquiries and concerns with empathy and attention to detail.<br>• Handle both inbound and outbound calls related to maintenance requests and account-related matters.<br>• Provide detailed and accurate information about services to residents, ensuring their satisfaction.<br>• Resolve complaints or issues promptly and effectively to maintain positive resident relationships.<br>• Maintain detailed records of resident interactions, including inquiries, feedback, and complaints, using internal systems.<br>• Collaborate with various departments to find solutions and ensure resident needs are met.<br>• Follow up with residents to confirm their concerns have been addressed and resolved.<br>• Manage a high volume of calls while maintaining a courteous and detail-oriented demeanor.<br>• Utilize multiple software systems to accurately input and update resident information.<br>• Support team members and foster a collaborative working environment across departments.
<p><strong>Customer Service Representative</strong></p><p>We are looking for a Customer Service Representative who is passionate about helping clients and solving problems.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and chat.</li><li>Process orders, returns, and exchanges accurately.</li><li>Update and maintain customer records.</li><li>Escalate complex concerns to supervisors as needed</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
<p><strong>ob Description: Customer Service Representative (CSR)</strong></p><p>We are looking for a dedicated and personable Customer Service Representative to join our team. As a CSR, you will be the front line of communication with our clients, providing effective solutions, answering inquiries, and ensuring high levels of customer satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Understand products, services, and policies to provide accurate information.</li><li>Resolve customer complaints and issues efficiently and professionally.</li><li>Document all customer interactions in the company’s CRM system.</li><li>Process orders, returns, exchanges, and service requests.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Upsell or cross-sell products and services as appropriate.</li><li>Maintain confidentiality and demonstrate professionalism in all interactions.</li><li>Meet or exceed performance metrics related to customer satisfaction and response time.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Ladera Ranch, California. This is a Contract to permanent position, offering an excellent opportunity to grow within a dynamic work environment. If you excel in communication and enjoy assisting customers, this role may be the perfect fit for you.<br><br>Responsibilities:<br>• Handle approximately 10 inbound calls daily to address customer inquiries and provide solutions.<br>• Conduct 30-80 outbound calls per day once fully trained, ensuring consistent follow-up with clients.<br>• Send follow-up links and provide clear next steps to guide customers through processes.<br>• Maintain accurate records of customer interactions and transactions in the Salesforce platform.<br>• Resolve customer issues efficiently while delivering exceptional service.<br>• Collaborate with team members to enhance workflow and customer satisfaction.<br>• Assist in order entry and ensure data accuracy.<br>• Uphold high standards in all communications, both verbal and written.<br>• Stay informed about company procedures and updates to provide accurate information to customers.
<p>We are looking for an experienced Customer Service Representative to join a team on a contract basis in Blue Bell, Pennsylvania. In this role, you will provide exceptional service to customers in the vehicle aftermarket sector, handling inquiries, processing orders, and resolving issues effectively. This position is ideal for someone who thrives in a dynamic team environment and has a passion for delivering outstanding customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone and E-Mail, ensuring a detail-oriented and supportive approach.</p><p>• Process customer orders accurately using proprietary order management systems.</p><p>• Manage product returns and warranty claims in compliance with company policies.</p><p>• Address and resolve customer concerns, providing clear solutions and maintaining satisfaction.</p><p>• Collaborate with team members to ensure seamless communication and service delivery.</p><p>• Maintain detailed records of customer interactions, orders, and transactions for reporting purposes.</p><p>• Utilize call center software to track tickets and monitor customer service metrics.</p><p>• Stay informed about aftermarket vehicle parts and services to assist customers effectively.</p><p>• Participate in team meetings and contribute to process improvements.</p><p>• Adhere to all company policies and procedures, ensuring compliance with relevant regulations.</p>
