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223 results for Client Service Representative jobs

Client Services Representative

Spokane, WA
onsite
Permanent / Full Time
47000 - 52000 USD / Yearly
We are looking for a Client Services Representative to support insurance application processing and ongoing policy service for clients in Washington. This position acts as a central point of coordination among clients, financial representatives, underwriting teams, home office contacts, and external carriers to keep new business and service activity moving efficiently. The ideal candidate brings strong administrative judgment, excellent communication skills, and the ability to manage multiple priorities while maintaining accuracy throughout each stage of the client experience. Responsibilities:• Oversee insurance applications from initial intake through underwriting review and final policy delivery, ensuring each step is completed accurately and on schedule.• Handle policy servicing requests such as beneficiary updates, contact information changes, and other account maintenance needs with careful attention to detail.• Support clients with policy loan requests, repayment coordination, surrender documentation, and related follow-up activities.• Respond to client and advisor questions regarding policy status, service needs, and required documentation in a thorough and timely manner.• Prepare clear written communications for clients, carrier partners, and home office teams to facilitate efficient case movement and resolution.• Maintain complete and organized records within company systems so documentation remains current, accurate, and easy to retrieve. BENEFITS:Medical/Dental/VisionRetirement plan + company matchPTO and paid holidays
2026-07-18T00:00:00Z

Client Services Representative

Hyannis, MA
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
Are you looking to advance your career in wealth management and investment services? We are seeking a Client Services Associate to support investment operations, client relationships, account administration, and advisor activities within a growing financial services team. Key Responsibilities:<ul><li>Serve as a primary point of contact for clients, delivering exceptional service and support</li><li>Coordinate client meetings, reviews, and advisor schedules</li><li>Prepare account documentation, portfolio reviews, and performance reports</li><li>Support account onboarding, maintenance, transfers, distributions, and beneficiary updates</li><li>Monitor pending business and coordinate with custodians, vendors, and internal partners</li><li>Assist with compliance reviews, audits, and regulatory requirements</li><li>Support investment and insurance transactions when appropriately licensed</li></ul>
2026-06-24T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
18 - 19 USD / Hourly
Dayton area company is seeking a Customer Service Representative for a 2-month contract assignment. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, account updates, or service questions</li><li>Provide accurate information and excellent customer support</li><li>Document customer interactions in the system</li><li>Escalate complex issues as needed</li><li>Maintain a professional and positive attitude with every interaction</li></ul>
2026-07-10T00:00:00Z

Customer Service Representative

Victor, NY
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support equipment service coordination for a long-term contract opportunity in Victor, New York. In this role, you will serve as a key point of contact for repair-related requests, helping customers and service partners move issues forward quickly and efficiently. The position requires strong communication, sound coordination skills, and a service-driven approach to reduce downtime and maintain a positive customer experience. Responsibilities: • Receive and coordinate incoming repair and service requests for a wide range of equipment, including company-owned, customer-owned, and third-party assets. • Communicate with customers, vendors, and internal partners to gather details, provide updates, and keep service activities moving on schedule. • Enter service-related information accurately into internal systems and maintain organized records for each request. • Manage work progress from initial intake through completion, ensuring issues are addressed promptly and efficiently. • Schedule service activities and help align repair timelines to support customer operations with minimal disruption. • Handle inbound and outbound calls professionally while resolving questions and escalating complex matters when needed. • Monitor open requests closely and follow up with the appropriate parties to drive timely resolution and strong service outcomes.
2026-07-14T00:00:00Z

Customer Service Representative

Buffalo, NY
onsite
Temporary to Hire
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to join an on-site team in Buffalo, New York in a contract-to-permanent position. This role is well suited for someone who enjoys helping customers, staying organized, and handling a mix of communication, order support, and administrative tasks in a fast-paced setting. The ideal candidate brings strong attention to detail, confidence working in Microsoft Office, and the ability to respond thoughtfully to customer needs while keeping information accurate and up to date. Responsibilities: • Respond to incoming customer inquiries by phone and email, providing timely and effective support for a range of service-related needs. • Enter and update customer orders, account details, and related records with a high level of accuracy and consistency. • Manage outbound follow-up communication to confirm details, resolve open items, and maintain strong customer relationships. • Coordinate with internal team members to address service issues, clarify requests, and ensure orders and inquiries are handled efficiently. • Use Outlook and other office systems to organize communications, track activities, and maintain clear documentation of customer interactions. • Identify practical solutions to customer concerns by evaluating available options and recommending appropriate next steps. • Support daily administrative and customer service operations while maintaining a detail-focused approach in an on-site business casual environment.
2026-07-10T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-07-08T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
17.1 - 18 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume virtual service environment from our Richmond, Virginia location. This Long-term Contract position is ideal for someone who thrives in a fast-moving setting, provides attentive support over the phone and through email, and handles sensitive information with professionalism. The role focuses on assisting tenants and landlords, managing digital intake tasks, and ensuring documentation is processed accurately in a fully on-site workplace. Responsibilities: • Respond to a steady flow of inbound calls and provide courteous, solution-focused assistance to tenants, landlords, and other callers. • Complete electronic intake activities by entering client and case details into computer systems with speed and accuracy. • Gather, review, and organize required documents to support service requests and maintain complete records. • Communicate clearly through phone and email to share updates, answer questions, and coordinate next steps. • Schedule appointments and follow-up interactions to help keep service delivery timely and organized. • Manage both incoming and outgoing communications to obtain information, confirm details, and resolve open items. • Maintain confidentiality while working with private documents and sensitive customer information. • Support daily administrative and order entry tasks in a fully virtual service process while working 100% on-site.
2026-07-17T00:00:00Z

Customer Service Representative

Caldwell, NJ
onsite
Permanent / Full Time
85000 - 95000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-07-07T00:00:00Z

Customer Service Representative

Brunswick, OH
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a fully onsite team in Brunswick, Ohio in a contract role with permanent potential. This position is ideal for someone who enjoys helping customers, managing order-related requests, and delivering accurate information with professionalism. You will support both external and internal customers by handling inquiries, processing orders, and ensuring each interaction is timely, solution-focused, and well-documented. Responsibilities: • Respond to inbound customer calls and emails with professionalism, providing clear updates on products, pricing, orders, and shipment status. • Enter and manage customer orders with strong attention to detail to ensure accurate records and smooth fulfillment. • Guide customers through product selections by identifying needs, recommending suitable options, and offering consultative support. • Address service concerns and order-related issues promptly, working to resolve problems in a practical and customer-focused manner. • Interpret customer specifications and explain product information in a way that helps customers make informed decisions. • Coordinate with internal teams to monitor open requests and maintain consistent follow-through on customer commitments. • Prepare and maintain order documentation with a high degree of accuracy using Microsoft Office and related systems. • Support phone-based and email-based communication throughout the day while maintaining organized records and timely responses.
2026-07-17T00:00:00Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, coordinating order activity, and working closely with sales and operations teams in a fast-paced environment. The role focuses on delivering responsive service for domestic and international accounts while helping ensure accurate documentation, timely communication, and smooth daily workflow. Responsibilities: • Manage customer orders from initial entry through follow-up, ensuring information is complete and accurate. • Prepare pricing quotations and create invoices for both routine and special customer transactions. • Support international order processing by coordinating freight calculations and assembling required shipping and export paperwork. • Respond to inbound inquiries from distributors, dental offices, commercial clients, and sales representatives regarding product details, shipment progress, and order updates. • Establish and maintain customer and dealer records, including sending application materials and setting up new accounts in company systems. • Handle returns, issue appropriate credits, and document customer concerns in accordance with internal procedures. • Assist sales operations by investigating pricing differences and helping communicate annual pricing updates to customers. • Generate recurring reports, maintain organized records, and contribute to onboarding support for new team members.
2026-07-13T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a team in Fort Wayne, Indiana in a Contract to Permanent position. In this role, you will serve as a key point of contact for customers, providing timely support, resolving questions, and ensuring orders are handled accurately. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering a positive customer experience. Responsibilities: • Respond to incoming customer calls and messages with professionalism, accuracy, and a solutions-focused approach. • Place and update customer orders in internal systems while checking details for completeness and correctness. • Handle a mix of inbound and outbound communication to address inquiries, confirm information, and follow up on open issues. • Investigate customer concerns and work with internal teams to provide prompt, effective resolution. • Maintain clear records of customer interactions, order activity, and service outcomes. • Use Microsoft Excel and related tools to track information, review data, and support daily service tasks. • Provide consistent support that strengthens customer satisfaction and helps maintain efficient service operations.
2026-07-14T00:00:00Z

Customer Service Representative

Neptune, NJ
onsite
Permanent / Full Time
41600 - 49920 USD / Yearly
We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.Salary:$20 - $24 / HourBenefits:MDV, PTO, 401kResponsibilities:• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.
2026-07-16T00:00:00Z

Customer Service Representative

New Brunswick, NJ
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a Customer Service Representative to support a busy logistics operation. This Contract position is ideal for someone who enjoys balancing customer communication with delivery coordination in a fast-moving warehouse office setting. The person in this role will help keep scheduled deliveries on track, provide timely updates to customers, and resolve service concerns with professionalism. Responsibilities:• Monitor daily delivery activity for a high volume of drivers and maintain awareness of route progress throughout the day.• Communicate with customers to provide order status updates and address questions related to scheduled deliveries.• Adjust delivery appointments when changes occur and coordinate revised timing with customers in a clear and timely manner.• Respond to inbound service issues involving orders or delivery concerns and work toward prompt resolution.• Contact customers before scheduled delivery dates to verify availability and confirm appointment details.• Conduct follow-up calls after deliveries to gather feedback and encourage survey participation.• Enter and maintain accurate service and delivery information in internal systems and spreadsheets.• Collaborate with dispatch and operations teams to support smooth delivery execution during peak seasonal demand.
2026-07-14T00:00:00Z

Customer Service Representative

Brentwood, TN
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support a high-volume service environment in Tennessee. This Long-term Contract position focuses on delivering attentive assistance to customers, handling incoming inquiries with care, and ensuring accurate order processing. The ideal candidate brings strong communication skills, a customer-first mindset, and the ability to manage both phone-based support and administrative follow-up with care. Responsibilities:<ul><li>Provide regular updates on enrollment progress to clients, sales teams, and project stakeholders.</li><li>Serve as a point of contact between vendors and clients to resolve payment concerns and discuss terms.</li><li>Address vendor objections with effective communication and alternative solutions.</li><li>Handle a high volume of incoming and outgoing calls in a professional and timely manner.</li><li>Utilize multiple systems and tools to navigate accounts and support vendors efficiently.</li><li>Maintain clear, professional communication across customers, internal teams, and leadership.</li><li>Identify opportunities to promote additional services or solutions when appropriate.</li><li>Route calls or inquiries to the appropriate departments as needed.</li><li>Deliver accurate account details quickly in a fast-paced environment.</li><li>Collaborate with team members while demonstrating strong interpersonal skills.</li><li>Multitask effectively—listening, documenting, problem-solving, and navigating systems simultaneously.</li><li>Complete additional duties as assigned to support business needs.</li></ul>
2026-06-30T00:00:00Z

Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Customer Service Representative. This position is ideal for someone who enjoys helping others, resolving concerns, and delivering a positive customer experience in a fast-paced environment. Candidates must be fully bilingual in English and Spanish and comfortable communicating with customers by phone, email, and other support channels. Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels in both English and Spanish</li><li>Provide accurate information regarding products, services, orders, accounts, policies, and procedures</li><li>Assist customers with placing orders, processing requests, updating account information, and resolving service-related concerns</li><li>Investigate customer issues and provide timely, professional solutions</li><li>Document customer interactions and maintain accurate information within the company’s customer relationship management or internal systems</li><li>Escalate complex concerns to the appropriate department or supervisor when necessary</li><li>Follow up with customers to confirm that questions or concerns have been resolved</li><li>Coordinate with internal teams, including sales, operations, billing, and logistics, to address customer needs</li><li>Maintain a professional, courteous, and empathetic approach during all customer interactions</li><li>Meet established service expectations, response-time goals, and quality standards</li><li>Assist with additional administrative and customer support duties as needed</li></ul>
2026-07-10T00:00:00Z

Customer Service Representative

Fayetteville, AR
onsite
Temporary to Hire
14.25 - 16.5 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Arkansas. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast-moving call center setting. In this permanent, entry-level role, you will support clients by handling service inquiries, documenting interactions accurately, and contributing to a high-quality customer experience. Candidates who are adaptable, attentive to detail, and comfortable managing multiple tasks will be well positioned for success. Responsibilities: • Respond to incoming customer calls and provide timely, courteous support for a range of service-related questions. • Record client interactions thoroughly in the case management system to ensure accurate tracking and follow-up. • Maintain daily activity records that support productivity monitoring and continuous performance improvement. • Reach out to customers when additional clarification or follow-up is needed to bring more complex issues to resolution. • Assist with assigned team initiatives, including testing activities and customer support projects led by management. • Adjust quickly to updated procedures, service expectations, and departmental guidelines as business needs change. • Deliver a high-quality experience in an onsite call center environment while balancing efficiency with quality service.
2026-07-16T00:00:00Z

Customer Service Representative

Sussex, WI
onsite
Temporary to Hire
22 - 28 USD / Hourly
We are looking for a Customer Service Representative to join a team in Wisconsin in a contract-to-permanent capacity. In this role, you will support customers by preparing timely quotations, entering and updating orders, and ensuring each transaction is handled with precision from request through completion. This position works closely with internal partners to resolve questions, manage subscription-related contract activity, and deliver a responsive, high-quality customer experience while contributing ideas that improve day-to-day processes. Responsibilities: • Prepare and process customer quotes, sales orders, and related transactions with a strong focus on accuracy and turnaround time. • Monitor open orders, confirm details are current, and reach out proactively to customers when updates or follow-up are needed. • Handle changes to existing orders, including revisions and rush requests, while coordinating with internal teams to keep commitments on track. • Maintain and administer contract records tied to platform services and cellular subscription agreements. • Respond to inbound customer inquiries and provide clear, solution-oriented support for order, quote, and account-related questions. • Partner with colleagues across departments to investigate issues, share customer feedback, and help resolve concerns efficiently. • Track individual and team performance expectations by supporting service metrics, quality standards, and reporting needs. • Recommend practical improvements to quoting, order management, and customer support workflows to increase efficiency and service quality. • Represent the voice of the customer by highlighting recurring needs and helping the business improve the overall client experience.
2026-07-13T00:00:00Z

Customer Service Representative

Richland Center, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Richland Center, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling high-volume customer interactions, and providing accurate service with professionalism and care. The person in this role will assist callers, process order information, and contribute to a positive experience across every interaction. Responsibilities:• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.• Handle a steady volume of inquiries in a call center environment while maintaining professionalism and attention to detail.• Enter orders and update customer information accurately within internal systems.• Make outbound calls as needed to follow up on requests, confirm details, or provide status updates.• Resolve routine service issues by gathering information, answering questions, and guiding customers to appropriate solutions.• Document interactions clearly so records remain complete, organized, and easy to reference.• Support day-to-day customer service operations by prioritizing tasks and meeting established response expectations.
2026-07-15T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a Customer Service Representative to support credit union members from our Illinois location in a fast-paced inbound contact center environment. This is a contract opportunity with the potential to become permanent for someone who brings professionalism, dependability, and a service-first approach to every interaction. The person in this role will help members with account-related questions, explain available products and services, and contribute to a positive experience during a period of increased member activity. Responsibilities: • Respond to incoming calls from credit union members and provide accurate, courteous assistance with routine account and service inquiries. • Guide members through questions related to balances, account activity, and available financial products while maintaining a calm and supportive tone. • Deliver thoughtful service to a diverse member base, including individuals who may require extra patience and clear communication. • Navigate multiple screens and internal applications efficiently to research information, document interactions, and complete service tasks. • Maintain detailed and accurate records of member conversations and follow established procedures for call handling and issue resolution. • Support the team during elevated call volume by managing requests efficiently and helping ensure consistent member service levels. • Participate fully in onboarding, orientation, and role-based training to build product knowledge and operational readiness. • Work a schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the week to remain within standard hours.
2026-06-19T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are looking for a Customer Service Representative to support clients and partners by delivering responsive service and accurate insurance-related assistance in Minneapolis, Minnesota. This Contract opportunity is ideal for someone who communicates clearly, stays organized, and can manage service requests effectively. The person in this role will handle customer inquiries, complete policy-related documentation, and help ensure records and updates are processed correctly and on time. Responsibilities:• Address customer concerns and service issues promptly, working to reach effective resolutions while maintaining a positive experience.• Communicate policy details, product information, and claim or service status updates to customers and agency partners in a clear and thorough manner.• Prepare and process insurance documentation such as coverage changes, beneficiary updates, confirmation notices, certificates of insurance, and related administrative forms.• Enter and update information accurately in internal records to support efficient account handling and documentation tracking.• Review invoices and account details, making necessary adjustments to help maintain billing accuracy.• Organize and maintain customer files and supporting documents to ensure records remain complete, current, and accessible.• Collaborate with internal teams and external contacts to follow up on requests and keep service activities moving forward efficiently.
2026-07-15T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-09T00:00:00Z

Customer Service Representative

Portland, OR
onsite
Temporary / Contract
18 - 22 USD / Hourly
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
2026-07-02T00:00:00Z

Customer Service Representative

Sacramento, CA
onsite
Temporary / Contract
23 - 24 USD / Hourly
We are looking for a Customer Service Representative to join our team in Sacramento, California for a Contract position. This role is ideal for someone who enjoys helping customers, resolving concerns effectively, and delivering a positive service experience in a fast-paced office setting. The position works onsite five days per week and requires strong communication skills, sound judgment, and the ability to collaborate across teams to support customer needs effectively. Responsibilities: • Handle incoming customer calls with attentive listening, thoughtful questioning, and a solution-focused approach to resolve inquiries and concerns. • Route issues to the appropriate team members when specialized support is needed, while coordinating with internal departments to address service-related matters and complaints. • Build a strong understanding of company processes and services to provide accurate information and improve overall customer support. • Partner with other business areas when needed to assist with service requests and help maintain smooth day-to-day operations. • Alert Customer Care leadership to service disruptions, workflow concerns, or recurring issues that could affect customers, partners, or internal teams. • Complete all assigned work in alignment with company policies, operational expectations, supervisory guidance, and applicable regulations. • Provide attentive support to insured individuals, injured workers, vendors, and other stakeholders with timely and respectful communication. • Contribute to a dependable onsite team environment by maintaining consistent attendance and participating fully in office-based operations five days each week.
2026-07-16T00:00:00Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
21 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customers in San Francisco, California through a Contract position focused on responsive, high-quality service. In this role, you will help individuals navigate questions and application-related needs with accuracy, patience, and professionalism. The ideal candidate brings a steady call center presence, communicates clearly, and contributes to a smooth customer experience by resolving inquiries efficiently and thoroughly. Responsibilities: • Handle inbound and outbound customer interactions with a helpful, solution-focused approach that makes each caller feel supported throughout the conversation. • Provide clear guidance on forms, requests, and next steps so customers receive accurate information and can move forward without unnecessary delays. • Complete order entry and related updates carefully, ensuring information is entered correctly the first time whenever possible. • Monitor open or incomplete items and take timely follow-up actions to reduce stalled applications or unresolved customer issues. • Maintain dependable attendance and remain available during assigned queue coverage hours to support service levels and response times. • Respond constructively to coaching and performance feedback, applying direction quickly to improve call quality and consistency. • Document customer conversations and outcomes thoroughly so records remain current, organized, and useful for follow-up activity.
2026-07-18T00:00:00Z

Customer Service Representative

Charleston, SC
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support daily service operations in Charleston, South Carolina. This long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and delivers dependable support to customers and internal teams. The role focuses on handling incoming calls, coordinating service requests, updating records accurately, and helping ensure each customer interaction is handled with care. Responsibilities:• Manage a high volume of incoming calls through a multi-line phone system and route each inquiry to the appropriate contact or department.• Coordinate dispatch activity by scheduling service requests, tracking updates, and communicating timing or status details to customers and staff.• Assist customers with questions, concerns, and service-related issues while working toward timely and effective resolution.• Enter customer, service, and call information into company systems with a high level of accuracy and attention to detail.• Maintain organized digital and paper records to support smooth day-to-day operations and easy access to service information.• Provide courteous and attentive phone support that reflects strong customer care standards in every interaction.
2026-07-13T00:00:00Z