We are looking for a personable and organized Customer Service Representative to support day-to-day tenant communication for a Contract position based on-site in Glendale, California. In this role, you will serve as a key point of contact for residents and visitors, providing timely assistance, resolving routine concerns, and directing inquiries to the appropriate teams when needed. This opportunity is ideal for someone who enjoys helping others, communicates clearly, and is comfortable using technology in a fast-paced property administration environment. Responsibilities: • Respond to incoming tenant calls and provide clear, attentive support for questions related to property services and general concerns. • Route requests to the appropriate internal departments when issues require specialized follow-up or escalation. • Maintain accurate records of conversations, service needs, and updates using property management software and related systems. • Assist with front-line customer service activities that support daily property administration operations on site. • Coordinate with leasing, maintenance, and administrative teams to help ensure tenant needs are addressed efficiently. • Monitor open inquiries and follow up as needed to promote timely resolution and a positive tenant experience. • Use digital tools and office systems confidently to manage communications, track requests, and support team workflows.

• At least 1 year of experience in customer service, property administration, or a related support role. • Background in property management, residential property management, commercial property management, or leasing support is preferred. • Strong verbal communication skills with the ability to interact professionally and courteously with tenants and colleagues. • Comfortable working fully on site in Glendale, California, on a Monday through Friday schedule. • Proficiency with technology and the ability to learn and use platforms such as Yardi software effectively. • Friendly, outgoing approach with a service-minded attitude and strong attention to detail. • Ability to manage multiple requests, stay organized, and make sound decisions about when to escalate issues.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Glendale, CA
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a personable and organized Customer Service Representative to support day-to-day tenant communication for a Contract position based on-site in Glendale, California. In this role, you will serve as a key point of contact for residents and visitors, providing timely assistance, resolving routine concerns, and directing inquiries to the appropriate teams when needed. This opportunity is ideal for someone who enjoys helping others, communicates clearly, and is comfortable using technology in a fast-paced property administration environment. Responsibilities: • Respond to incoming tenant calls and provide clear, attentive support for questions related to property services and general concerns. • Route requests to the appropriate internal departments when issues require specialized follow-up or escalation. • Maintain accurate records of conversations, service needs, and updates using property management software and related systems. • Assist with front-line customer service activities that support daily property administration operations on site. • Coordinate with leasing, maintenance, and administrative teams to help ensure tenant needs are addressed efficiently. • Monitor open inquiries and follow up as needed to promote timely resolution and a positive tenant experience. • Use digital tools and office systems confidently to manage communications, track requests, and support team workflows.
2026-11-10T00:00:00Z