253 Results for Client Service Representative Jobs

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Customer Service Representative

Orleans, MA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and administrative tasks for a busy team. This contract opportunity has the potential to become permanent and is ideal for someone who communicates clearly, stays organized under pressure, and enjoys providing responsive service in a fast-moving environment. The role centers on handling customer inquiries, processing information accurately, and helping ensure smooth day-to-day operations. Responsibilities: • Respond to incoming customer calls and messages with professionalism, accuracy, and a helpful approach. • Enter orders and update customer information in internal systems while maintaining a high level of attention to detail. • Provide timely follow-up on customer questions, requests, and routine service needs. • Support administrative workflows that keep customer service operations organized and efficient. • Manage a steady volume of interactions in a fast-paced setting while maintaining composure and service quality. • Make outbound calls as needed to confirm details, share updates, or resolve open items. • Coordinate with internal team members to address issues and ensure customer requests are completed properly.
2026-09-30T00:00:00Z

Customer Service Representative

Roanoke, VA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a compassionate and organized Patient Access Specialist to support patient access operations in Roanoke, Virginia. This contract to hire opportunity is ideal for someone who enjoys helping patients, coordinating front-end administrative tasks, and contributing to a smooth experience in a busy healthcare setting. In this role, you will serve as a key point of contact for patients while handling registration, scheduling, insurance review, and payment-related activities with accuracy and professionalism. Must be available for rotating 12-hour shifts, including weekends, to be considered for the position - potential for daytime and overnight openings, flexibility preferred. Responsibilities:• Greet patients and visitors professionally and help create a welcoming experience from arrival through check-in.• Complete patient intake and registration tasks, ensuring demographic and account information is entered accurately and kept current.• Review insurance coverage details and confirm eligibility to support timely and accurate patient access processes.• Arrange, update, and confirm appointments while communicating clearly about scheduling changes or next steps.• Receive co-payments and other patient payments, maintain accurate transaction records, and support daily balancing activities.• Coordinate with clinical and administrative staff to keep patient movement efficient and reduce delays throughout the day.• Respond to patient questions and concerns with empathy, resolving routine issues and directing more complex matters to the appropriate team.• Follow privacy and confidentiality standards at all times to protect sensitive patient and organizational information.
2026-09-30T00:00:00Z

Customer Service Representative

New Berlin, WI
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Customer Service Representative to support order processing, shipment coordination, and customer communication for a manufacturing operation in Wisconsin. This contract position plays an important role in keeping customer orders accurate, deliveries on schedule, and service interactions attentive and responsive. The ideal candidate brings at least 2 years of experience in customer service and order entry, along with the ability to work across internal teams, carriers, and external partners to resolve issues efficiently. Responsibilities: • Manage the full lifecycle of customer orders each day, from entry through release, to help ensure timely and accurate fulfillment. • Maintain order details in internal systems and third-party logistics platforms, updating records as needed to reflect changes or corrections. • Investigate order issues such as shortages, delays, and discrepancies, then coordinate with the appropriate teams to reach resolution quickly. • Provide customers and internal partners with clear updates on order progress, shipping activity, and expected delivery timing. • Arrange pickup and delivery appointments with warehouses, distribution centers, customers, and transportation providers. • Work closely with carriers and 3PL partners to oversee shipment movement and address transportation-related exceptions before they escalate. • Administer freight charges on customer orders, review billing documents, and reconcile invoices against contracted rates and shipment records. • Verify and improve the accuracy of customer, product, vendor, and transportation data, and assist with data preparation tied to organizational system initiatives. • Deliver responsive service for inbound customer inquiries while partnering with Sales, Operations, Supply Chain, and Finance to improve service performance.
2026-10-08T00:00:00Z

Customer Service Representative

Brick, NJ
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO
2026-10-09T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a dependable Customer Service Representative to support credit union members in a high-volume contact center environment. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, communicates with patience and professionalism, and can navigate multiple systems while handling inbound inquiries. The role focuses on delivering accurate account support, explaining available services, and creating a positive experience for members across a growing organization. Responsibilities: • Respond to incoming member calls and provide timely assistance with account questions, service requests, and general product information. • Guide members through banking-related inquiries with a calm, courteous approach, especially when assisting individuals who may need extra patience and reassurance. • Use several desktop applications and screens at the same time to research accounts, document interactions, and complete service tasks accurately. • Explain credit union products and available solutions clearly so members can make informed decisions about their needs. • Maintain detailed and accurate records of conversations, follow-up steps, and resolutions within internal systems. • Support increased service demand related to recent organizational growth while continuing to meet quality and responsiveness expectations. • Participate fully in onboarding, orientation, and scheduled training to build knowledge of policies, procedures, and member support standards. • Work a rotating schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the same week to remain within standard hours.
2026-10-07T00:00:00Z

Customer Service Representative

Dallas, TX
onsite
Temporary / Contract
18 - 23 USD / Hourly
Our client is seeking a customer-focused and detail-oriented Customer Service Representative to support daily customer interactions and ensure a positive customer experience. The ideal candidate is a strong communicator who can efficiently manage inquiries, resolve issues, and build lasting relationships while working in a fast-paced environment.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Process orders, requests, and account updates</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain accurate customer records and documentation</li><li>Collaborate with internal teams to ensure timely resolution of customer needs</li><li>Provide professional and courteous service at all times</li></ul>
2026-10-09T00:00:00Z

Customer Service Representative

Mandeville, LA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a golf event in Mandeville, Louisiana through a contract assignment. This position is ideal for someone who enjoys assisting guests in a fast-paced retail-style setting and creating a welcoming experience for attendees. The role combines customer interaction, point-of-sale support, and light administrative tasks, with training provided for the event environment. Responsibilities:• Welcome golfers and event guests, answer questions, and provide friendly assistance throughout the event.• Process customer purchases accurately for event merchandise, including gold apparel, while maintaining efficient checkout service.• Support retail operations by helping guests locate items and making sure the sales area remains organized and presentable.• Respond to inbound customer inquiries with attention to detail and direct requests to the appropriate event staff when needed.• Perform basic clerical duties such as handling simple paperwork, tracking transactions, and maintaining organized records.• Contribute to a positive attendee experience by resolving routine service issues promptly and courteously.
2026-10-09T00:00:00Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs. Responsibilities: • Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps. • Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving. • Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience. • Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations. • Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations. • Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus. • Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.
2026-10-08T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative to support our construction team by handling client inquiries, coordinating service requests, and ensuring smooth communication between customers, vendors, and internal departments. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer questions by phone, email, and in person regarding projects, service schedules, orders, and account information.</li><li>Enter, update, and maintain customer records, job details, and service requests in internal systems.</li><li>Coordinate with project managers, field staff, vendors, and dispatch teams to provide timely updates to customers.</li><li>Process work orders, invoices, purchase orders, and other construction-related documentation.</li><li>Resolve customer concerns professionally and escalate complex issues when needed.</li><li>Track order status, material deliveries, and appointment schedules to ensure accurate communication.</li><li>Support administrative tasks such as filing, scanning, and preparing reports.</li><li>Maintain confidentiality and follow company procedures for recordkeeping and customer communication.</li></ul>
2026-09-24T00:00:00Z

Customer Service Representative

Phoenix, AZ
onsite
Temporary / Contract
19.5 - 19.5 USD / Hourly
We are looking for a Customer Service Representative to support homeowners with a wide range of mortgage-related inquiries in Phoenix, Arizona. This is a Contract position suited for someone who brings a service-first mindset, communicates clearly, and can navigate both routine questions and more sensitive account matters. The ideal candidate will help create a positive customer experience while contributing to team goals in a fast-paced support environment. Responsibilities: • Assist homeowners by handling incoming questions related to online account access, escrow matters, payoff requests, and other mortgage servicing needs. • Deliver courteous, solutions-oriented service during each interaction while maintaining a calm and detail-oriented approach. • Identify customers who may qualify for refinancing and connect them with the appropriate internal lending team. • Conduct outbound follow-up and collection calls for delinquent accounts, primarily those under 30 days past due, with occasional support on more overdue balances. • Evaluate customer concerns and direct complex or escalated issues to the proper internal contacts for timely resolution. • Use internal servicing systems to document interactions, complete account-related tasks, and support accurate case handling. • Share practical feedback on tools and workflows to help improve the customer support experience and internal processes. • Consistently work toward established productivity, quality, and service performance standards.
2026-10-02T00:00:00Z

Customer Service Representative

Tucson, AZ
onsite
Temporary / Contract
16 - 17 USD / Hourly
We are looking for a Customer Service Representative to support an automotive service department in Tucson, Arizona. This is a Contract position suited for someone who enjoys helping customers, handling high-volume communication, and keeping service-related information organized. The role blends front-line customer interaction with administrative support to ensure a smooth and attentive experience for every guest. Responsibilities: • Respond to incoming customer calls courteously, providing timely assistance and directing requests to the appropriate service team members. • Place outbound calls as needed to confirm appointments, share updates, and follow up on customer questions related to service visits. • Enter and maintain service-related orders and customer information accurately within internal systems and records. • Welcome customers and provide attentive support for service department needs, helping create a positive experience from arrival through completion. • Coordinate communication between customers and service personnel to keep expectations clear and updates consistent. • Monitor service inquiries and resolve routine issues efficiently while escalating more complex concerns when necessary. • Assist with vehicle lot and service area support tasks that help maintain an organized, customer-ready environment. • Contribute to day-to-day departmental operations by completing administrative and customer service duties as priorities shift.
2026-10-07T00:00:00Z

Customer Service Representative

Carson, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge. Responsibilities:• Respond to customer questions through phone and email with clear, accurate, and timely information.• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.
2026-10-08T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Bilingual Korean/English Customer Service Representative to join a healthcare organization in Westminster, California on a Contract basis. This role supports members and prospective members by addressing pharmacy benefit questions, coordinating service needs, and delivering a high standard of assistance across phone-based interactions. The ideal candidate brings strong call center experience, accurate documentation skills, and a service-focused approach in a regulated healthcare environment. Responsibilities:• Respond to inbound member and prospective member inquiries related to pharmacy benefits, providing clear and accurate guidance.• Coordinate refill support with participating pharmacies when members need assistance completing the process.• Escalate medication-related or clinical issues to appropriate clinical leaders to ensure timely follow-up.• Partner with internal performance and service teams to encourage medication adherence and support member outcomes.• Take part in outbound and inbound calling initiatives assigned by leadership to improve member engagement and service delivery.• Record each interaction thoroughly in the appropriate systems, including actions taken and any required follow-up steps.• Adhere to established workflows, departmental procedures, and job aids while identifying opportunities to improve efficiency.• Maintain compliance with applicable federal and state regulations as well as internal operational standards.• Participate in training sessions, team meetings, and a feedback-driven environment focused on continuous improvement.• Support additional service-related tasks and projects as needed by management.
2026-10-09T00:00:00Z

Customer Service Representative

Louisville, KY
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join our team in Louisville, Kentucky in a Contract to Permanent role. This position focuses on delivering responsive support across chat, phone, and order-related inquiries while ensuring each customer receives timely, accurate assistance. The ideal candidate is service-minded, organized, and confident managing questions, follow-up tasks, and cross-functional coordination in a fast-paced environment. Responsibilities: • Deliver prompt assistance through website chat and customer communications, clarify needs, and connect complex matters with the right internal teams while remaining accountable for the overall customer experience. • Record conversations, service requests, lead details, follow-up commitments, and account updates accurately in company systems to maintain complete and reliable customer records. • Research customer concerns, address issues directly when possible, and manage escalations through resolution with regular updates to customers on status and next steps. • Provide internal support for quotes, order entry, order tracking, and service-related requests by coordinating with the appropriate departments to ensure timely handling. • Process post-sale service needs such as returns, refunds, claims, warranty matters, and RMAs in alignment with established policies and procedures. • Offer first-level product and technical guidance by gathering key application details, using available resources, and involving technical specialists when deeper review is needed. • Follow up proactively on delayed orders, pending information, open claims, unresolved questions, and other outstanding matters until a clear resolution or action plan is in place. • Maintain a calm, attentive approach in challenging interactions by demonstrating empathy, patience, and strong listening skills while working toward positive outcomes. • Partner closely with Sales, Operations, Marketing, Shipping, Service, Engineering, Procurement, and related teams to secure accurate information and resolve customer requests efficiently.
2026-10-08T00:00:00Z

Customer Service Representative

Atlanta, GA
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a medical devices organization in Atlanta, Georgia in a Contract to Permanent capacity. In this role, you will assist customers with product-related questions, resolve service concerns, and provide thoughtful support that builds confidence in the company’s offerings. This opportunity is ideal for someone who thrives in a high-volume environment, communicates clearly, and enjoys combining customer care with technical problem-solving. Responsibilities: • Respond to incoming customer inquiries by phone or other support channels, delivering timely and attentive assistance. • Investigate service concerns and technical issues, identify root causes, and work toward effective resolutions while meeting service expectations. • Record customer conversations, case details, and follow-up actions accurately within internal platforms such as Salesforce. • Route complex or unresolved matters to the appropriate teams to ensure issues are addressed completely and efficiently. • Explain products, services, and basic troubleshooting steps in a clear manner that helps customers feel informed and supported. • Maintain a positive customer experience by handling each interaction with patience, accuracy, and care. • Balance multiple tasks in a fast-paced setting while staying aligned with productivity, quality, and response metrics.
2026-09-16T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support customers from our location in a fast-paced call center setting. This Long-term Contract opportunity is ideal for someone who enjoys solving service concerns, managing requests with accuracy, and delivering a detail-focused customer experience. The role works closely with internal departments to ensure issues are addressed efficiently and customers receive timely, helpful support. Responsibilities: • Handle incoming customer inquiries related to service disruptions, missed pickups, and other account concerns, taking ownership through resolution. • Enter and manage service requests and order details with a high level of accuracy, ensuring each task is completed promptly. • Partner with teams across billing, sales, and operations to coordinate solutions that align with customer needs. • Guide customers in using available self-service resources so they can access information and complete routine actions more efficiently. • Recognize repeated service problems or workflow bottlenecks and communicate them to the appropriate internal contacts for review. • Stay effective in a dynamic environment by adjusting to updated processes, shifting priorities, and evolving business demands.
2026-10-09T00:00:00Z

customer service representative

Farmington, NY
onsite
Temporary / Contract
21 - 21 USD / Hourly
Position OverviewWe are seeking a friendly, organized, and customer-focused Customer Service Representative to join a growing generator and power solutions company. This position will serve as a primary point of contact for customers, helping coordinate service needs, answer questions, schedule appointments, and ensure a positive customer experience from start to finish.Key Responsibilities<ul><li>Answer incoming customer calls and emails in a professional and timely manner.</li><li>Assist customers with service requests, questions, scheduling, and general inquiries.</li><li>Schedule maintenance, inspections, repairs, and other service appointments.</li><li>Coordinate with field technicians and internal teams to ensure customer needs are addressed.</li><li>Provide updates to customers regarding service appointments, repairs, and timelines.</li><li>Enter and maintain accurate customer and service information in company systems.</li><li>Follow up with customers regarding completed work, outstanding issues, and future service needs.</li><li>Assist with resolving customer concerns and escalating issues when appropriate.</li><li>Prepare or assist with service documentation, work orders, and basic invoicing.</li><li>Maintain a high level of professionalism while handling multiple customer requests in a fast-paced environment.</li></ul>
2026-09-24T00:00:00Z

Customer Service Representative

Rockleigh, NJ
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to support key client accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support, coordinating with sales and internal teams, and helping customers navigate order, shipping, and service-related needs. The ideal candidate is comfortable managing complex requests, communicating clearly across departments, and maintaining a high level of service in a fast-paced environment. Responsibilities: • Build and sustain strong working relationships with major customer accounts while partnering closely with the sales organization to support ongoing business needs. • Address complex customer concerns and ownership of escalated issues, ensuring timely follow-through and clear communication through resolution. • Provide account support throughout both pre-sale and post-sale activities, helping customers and sales teams with order-related questions, service requests, and account coordination. • Investigate and resolve issues involving orders, returns, delivery timelines, and logistics to maintain a smooth customer experience. • Monitor account activity, research relevant information in company databases, and prepare updates or reports for customers and internal stakeholders. • Coordinate urgent requests such as rush orders, shipment changes, and sales order adjustments while maintaining accuracy and responsiveness. • Work cross-functionally with fulfillment, production, shipping, finance, technical support, and other internal teams to remove obstacles and keep transactions on track. • Contribute at trade shows and industry events as needed to support customer engagement and broader sales efforts.
2026-10-09T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client outreach. This long-term contract opportunity is ideal for someone who communicates confidently, handles a fast-paced call environment, and takes pride in maintaining accurate account records. The person in this role will help guide contacts through payment-related questions, registration steps, and account completion while delivering a detail-oriented customer experience. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment information. • Walk customers through available payment methods, enrollment steps, and account setup expectations with clarity and care. • Enter new information and revise existing records in internal databases to keep account data current and accurate. • Record conversation details, status updates, and planned follow-up actions after each customer interaction. • Reconnect with vendors and clients to obtain missing documentation or complete unfinished registration requirements. • Review account information, investigate inconsistencies, and resolve issues through research and direct outreach. • Partner with internal teams to address account concerns and support timely processing of outstanding items. • Consistently achieve daily expectations for call activity, service quality, productivity, and customer support performance.
2026-10-09T00:00:00Z

Customer Service Representative

Wilmington, MA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity. Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. A Bachelor's Degree is preferred. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function. If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!
2026-10-01T00:00:00Z

Customer Service Representative

Louisville, KY
remote
Temporary to Hire
15 - 15 USD / Hourly
We are looking for a Customer Service Representative to support customer outreach and service operations. This long-term contract opportunity is well suited for someone who communicates clearly, works comfortably in a remote setting, and can manage frequent phone-based interactions with accuracy and consistency. The role involves handling high-volume outbound and customer service calls, documenting information carefully, and delivering a positive experience during each interaction. This is a remote position, however, you must live in the state of Kentucky for this role. The hours for the position are Monday-Friday, 10am-7pm EST. Responsibilities:• Place a large number of outbound calls each day while maintaining a detail-oriented and customer-focused approach.• Respond to customer questions, provide accurate information, and guide callers through next steps as needed.• Enter and update customer details, order information, and call outcomes with a high level of accuracy.• Maintain consistent communication standards by listening carefully and addressing concerns effectively.• Work independently in a remote environment while meeting productivity and quality expectations.• Use employer-required equipment setup standards, including a wired internet connection and approved computer accessories, to ensure reliable performance.• Support order-related activities and general customer service tasks across inbound and outbound interactions.
2026-09-29T00:00:00Z

Customer Service Representative

Wilmington, DE
onsite
Temporary / Contract
19 - 22 USD / Hourly
Job Summary We are seeking a professional, dependable, and customer-focused Customer Service Representative to join our call center team in Wilmington, Delaware. This is a fully onsite role requiring attendance 5 days per week. The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle a high volume of inbound and outbound calls while providing excellent service to customers. Key Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries regarding products, services, account information, billing, or general support needs.</li><li>Resolve customer issues efficiently and accurately while maintaining a high level of customer satisfaction.</li><li>Document customer interactions, concerns, and resolutions in the appropriate systems.</li><li>Escalate complex issues to supervisors or other departments as needed.</li><li>Follow call center procedures, scripts, and quality standards.</li><li>Meet performance goals related to call volume, response time, accuracy, and customer service.</li><li>Assist with follow-up calls, emails, or other communications as required.</li><li>Maintain up-to-date knowledge of company products, services, and policies.</li><li>Collaborate with team members and leadership to support overall service goals.</li></ul>
2026-10-07T00:00:00Z

Customer Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are seeking a Customer Service Representative to provide exceptional customer support and ensure accurate order processing. This role serves as a key point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to support order fulfillment and customer satisfaction. Responsibilities:<ul><li>Process customer orders accurately, ensuring all account details, pricing, and order information are entered correctly.</li><li>Provide customers with updates on order status, shipping schedules, delays, and additional information needed to complete requests.</li><li>Respond to customer inquiries and resolve issues in a professional and timely manner.</li><li>Monitor and manage online orders, process updates, and maintain ongoing communication with customers.</li><li>Maintain accurate records of customer interactions, concerns, and resolutions.</li><li>Collaborate with internal departments, including sales, marketing, production, and shipping, to support customer needs.</li><li>Answer inbound calls and provide information regarding products, services, and company offerings.</li><li>Process credit card transactions and assist with shipment tracking, delivery coordination, and issue resolution.</li><li>Prepare quotes, create purchase orders, process invoices, maintain files, review reports, and support special projects as needed.</li></ul>
2026-10-08T00:00:00Z

Customer Service Representative

York, PA
onsite
Temporary / Contract
21 - 24 USD / Hourly
Ready to be part of a team driving a major business transformation? We're looking for a customer-focused, detail-oriented Customer Service Representative to play a key role in supporting a growing organization through a critical ERP transition and business integration. This isn't just a customer service position. It's an opportunity to bring valuable expertise, make an immediate impact, and help ensure seamless operations as the company transitions from QAD to SAP S/4HANA. Your knowledge and support will be instrumental in keeping customers happy, orders moving, and business running smoothly. What You'll Do:<ul><li>Process and manage customer orders with accuracy and efficiency.</li><li>Provide exceptional customer support and order status updates.</li><li>Coordinate with logistics and shipping teams to ensure on-time delivery.</li><li>Maintain accurate records and data within ERP systems.</li><li>Help preserve critical QAD knowledge during an important system transition.</li><li>Partner with internal teams to solve problems and keep operations moving.</li><li>Thrive in a fast-paced environment where your contributions truly matter.</li></ul>
2026-10-07T00:00:00Z

Customer Service Representative

Greer, SC
onsite
Temporary to Hire
18 - 19.8 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced engineering environment in South Carolina. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing order-related activity, and resolving service concerns with accuracy and care. The person in this role will serve as a key point of contact for customer inquiries across phone and chat channels while helping ensure smooth order processing and timely follow-up. Responsibilities: • Provide customer assistance through online chat and telephone communication, delivering timely and attentive responses to questions and service needs. • Review and process order-related information with accuracy, including entering customer requests and updating records as needed. • Investigate and resolve pricing concerns by coordinating details, verifying information, and communicating outcomes clearly to customers. • Address order issues such as mismatches, changes, or missing details to help maintain a smooth customer experience. • Support daily order activity by monitoring open items, responding to requests, and helping keep transactions moving efficiently. • Send confirmations and follow-up communication related to customer orders to ensure expectations are clear and documented.
2026-10-09T00:00:00Z

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253 results for Client Service Representative jobs