<p>We are looking for a dedicated Customer Service Representative to join our team in Portland, Maine. In this contract position, you will play a crucial role in ensuring customer satisfaction by addressing inquiries and scheduling appointments. This is an excellent opportunity to collaborate within a small, supportive team while building on your customer service expertise.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer inquiries with professionalism and clarity.</p><p>• Schedule appointments for customers efficiently and accurately.</p><p>• Utilize creative problem-solving skills to address unique customer needs and concerns.</p><p>• Collaborate closely with team members to ensure seamless service delivery.</p><p>• Maintain a high level of professionalism in all interactions with customers.</p><p>• Provide guidance and information to customers regarding services and logistics.</p><p>• Follow established procedures to resolve customer issues effectively.</p><p>• Coordinate logistics to support customer requests and appointments.</p><p>• Continuously seek opportunities to improve service quality and customer satisfaction.</p>

• Proven experience in a customer service role, showcasing strong communication skills.<br>• Ability to handle inquiries and resolve issues with attention to detail and in a timely manner.<br>• Familiarity with scheduling systems or tools for appointment management.<br>• Strong problem-solving skills and the ability to think creatively under pressure.<br>• Demonstrated ability to work collaboratively within a team environment.<br>• Knowledge of logistics coordination or related processes is a plus.<br>• Commitment to maintaining a positive and detail-oriented approach with customers.<br>• Organizational skills to manage multiple tasks and priorities effectively.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>