<p>We are seeking a <strong>professional and resilient Call Center Specialist</strong> to join a high-volume customer support team in Escondido. This role is ideal for someone who thrives in fast-paced environments, enjoys helping people solve problems, and maintains a calm, professional demeanor under pressure. As a Call Center Specialist, you will be the primary point of contact for customers, managing inbound calls, resolving concerns, and ensuring each interaction reflects a high standard of service. This position requires strong communication skills, attention to detail, and the ability to manage multiple systems while engaging with callers in real time.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound customer calls daily</li><li>Provide accurate information regarding services, policies, and procedures</li><li>Resolve customer issues and escalate complex matters as needed</li><li>Document call details and resolutions accurately in CRM systems</li><li>Maintain call quality, professionalism, and efficiency standards</li><li>Follow call scripts while adapting to unique customer needs</li><li>Meet performance metrics including call handling time and customer satisfaction</li></ul>
<p>We are looking for a dedicated Administrative Assistant to join our team in Wake Forest, North Carolina. In this part-time contract-to-permanent role, you will play a pivotal part in ensuring smooth day-to-day operations by providing administrative support and facilitating communication within the team. The ideal candidate will be bilingual and possess strong organizational skills to manage assignments and assist with billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and communicate assignments effectively with team members.</p><p>• Support invoicing and billing processes with accuracy and attention to detail.</p><p>• Handle incoming calls and maintain high communication standards.</p><p>• Perform data entry tasks to ensure records are up-to-date and accurate.</p><p>• Assist with receptionist duties, including greeting visitors and managing inquiries.</p><p>• Organize and maintain office files and documents to ensure easy accessibility.</p><p>• Collaborate with team members to streamline administrative processes.</p><p>• Provide general administrative support to enhance overall office efficiency.</p>
<p><strong><em>Kimberly Casey </em></strong>with Robert Half is seeking a <strong><em>Receptionist/Sales Support Coordinator</em></strong>. This opportunity is for a local manufacturing company in Springfield. We are seeking a receptionist professional that can serve as backup support to order management. Responsibilities include answering main line phones, directing calls, greet and assist visitors and provide support to sales customer service team. </p><p>This role is 100% in-office, M-F, 40 hours per week. Benefits include: 100% paid healthcare premiums for employee, 401K safe harbor employer match, annual bonus, PTO and more. This company offers career growth opportunities as well.</p>
<p>We are looking for a dedicated Call Center Specialist to join our team on a contract basis in Charlottesville, Virginia. In this role, you will provide exceptional customer support and technical assistance to our clients while contributing to the success of the organization. The ideal candidate will thrive in a fast-paced environment, possess excellent problem-solving skills, and demonstrate a proactive approach to resolving issues.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and assist customers with their inquiries and technical concerns.</p><p>•Assist with administrative, inventory, and data entry based tasks.</p><p>• Identify patterns in recurring technical issues and recommend strategies to address underlying causes.</p><p>• Utilize IT support ticketing systems to track and resolve customer requests efficiently.</p><p>• Ensure a high level of customer satisfaction by providing clear and thorough communication.</p><p>• Collaborate with team members to improve processes and enhance overall support services.</p><p>• Maintain detailed records of customer interactions and solutions provided.</p><p>• Stay informed about updates to software and systems to provide accurate assistance.</p><p><br></p>
We are looking for a dedicated Customer Service & Inside Sales Representative to join our team in Fort Wayne, Indiana. In this role, you will be responsible for delivering outstanding customer support, managing sales processes, and contributing to company growth by ensuring smooth communication and efficient order handling. Acting as a vital connection between customers and internal departments, you will play a key role in maintaining customer satisfaction and driving revenue goals.<br><br>Responsibilities:<br>• Prepare detailed quotations, proposals, and cost breakdowns to support sales efforts.<br>• Accurately process customer orders and maintain up-to-date records in company systems.<br>• Monitor leads, inquiries, and quotations, providing regular updates and follow-through.<br>• Manage the sales cycle from initial inquiry to order fulfillment and post-order transitions.<br>• Proactively communicate shipment dates, order statuses, and updates to customers.<br>• Provide product recommendations and assistance to customers and internal teams.<br>• Maintain organized documentation and ensure data accuracy within company systems.<br>• Build and nurture strong relationships with customers and prospects through effective communication.<br>• Research customer needs and market opportunities to support targeted sales initiatives.<br>• Collaborate with internal departments to resolve customer issues and ensure satisfaction.
<p>We are looking for a skilled and bilingual Medical Receptionist to join our dedicated cardiology team in Connecticut. In this long-term contract position, you will play a vital role in ensuring exceptional patient care by managing front-office operations, facilitating communication, and supporting administrative tasks. This opportunity is ideal for someone who pays close attention to detail, thrives in a fast-paced medical environment, and enjoys interacting with a diverse patient community.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist patients during check-in and check-out, ensuring accurate collection of co-pays and verification of insurance details.</p><p>• Schedule patient appointments and follow-ups while coordinating referrals and pre-authorizations with other healthcare providers.</p><p>• Communicate effectively in English and a second language, such as Spanish, to address patient inquiries and provide translations when necessary.</p><p>• Maintain patient charts and documentation in compliance with office and regulatory standards.</p><p>• Answer and route phone calls, messages, and requests promptly and accurately.</p><p>• Support office operations through filing, scanning, and performing general administrative tasks.</p><p>• Ensure patients understand instructions for medical procedures, tests, and follow-up visits.</p><p>• Uphold confidentiality and privacy standards in accordance with practice guidelines.</p><p>• Collaborate with clinicians and staff to promote a smooth workflow and enhance patient satisfaction.</p>
We are looking for a motivated Member Services Representative to join our team in Amherst, Massachusetts. In this role, you will provide exceptional customer service in a fast-paced call center environment. This is a long-term contract position, ideal for individuals who excel at delivering solutions and creating positive experiences for customers.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone or email, ensuring a high level of satisfaction.<br>• Handle a high volume of calls efficiently in a fast-paced environment.<br>• Maintain accurate records of customer interactions and transactions.<br>• Utilize computer systems to access customer information and resolve issues effectively.<br>• Collaborate with team members to address complex customer concerns.<br>• Follow company policies and procedures to ensure consistent service delivery.<br>• Provide clear and concise information about products, services, and account details.<br>• Demonstrate strong problem-solving skills to resolve customer complaints.<br>• Assist with data entry tasks and administrative duties as needed.<br>• Stay updated on company offerings to provide accurate and timely support.
<p>We are currently seeking a <strong>Part-Time Receptionist</strong> to join our team at an activity center in Sarasota, FL. The <strong>Part-Time Receptionist</strong> will be responsible for providing a wide range of clerical and administrative support. As a <strong>Part-Time Receptionist</strong>, you will be the face of our center, playing a key role in ensuring a welcoming environment for guests and a smooth workflow for staff.</p><p><br></p><p><strong>Schedule:</strong> 7 Hours a Day / 3 times a Week</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Answer incoming telephone calls and route them appropriately</li><li>Greet and assist visitors upon arrival</li><li>Maintain calendars, schedule meetings, and set up appointments</li><li>Type and proofread documents, reports, and correspondence</li><li>Manage travel arrangements, including booking and itineraries</li><li>Track office expenses and staff attendance</li><li>Copy, fax, and file documents as needed</li><li>Coordinate facility and equipment maintenance</li><li>Manage office cleanliness and supply organization</li><li>Open and close the office as needed</li><li>Set up and take down events hosted at the activity center</li><li>Support senior-level executives and administrative staff</li></ul>
<p>We are looking for a dedicated Department Assistant Receptionist to join our team in Fern Park, Florida. This role involves providing exceptional administrative and clerical support, ensuring smooth daily operations, and delivering excellent customer service. As a vital part of our activity center, you will handle a variety of tasks with attention to detail and professionalism. This is a long-term contract position that offers stability and growth opportunities.</p><p><strong>Hours:</strong> 9:00 AM – 2:00 PM (5 hours daily)</p><p><strong>Responsibilities:</strong></p><ul><li>Answer phones and greet visitors in a professional manner</li><li>Perform word processing, typing, copying, and faxing</li><li>Maintain calendars and schedule meetings</li><li>Coordinate travel arrangements, lunch orders, RSVPs, and mail delivery</li><li>Track expenses and attendance records</li><li>Maintain office cleanliness and organization, including opening/closing tasks</li><li>Monitor and restock office supplies and printer needs</li><li>Coordinate building and equipment maintenance</li><li>Set up and tear down for on-site events</li><li>Provide support to SLT-level executives and below</li><li>May supervise junior clerical staff as needed</li></ul><p><br></p>
We are looking for a dedicated Call Center Specialist to join our team in Appleton, WI. In this contract position, you will play a vital role in delivering exceptional customer service and support in a fast-paced, business casual environment. This role offers opportunities for growth, including seasonal performance reviews and mentorship during training.<br><br>Responsibilities:<br>• Provide attentive and efficient customer service by handling inbound calls and addressing client inquiries.<br>• Utilize customer service software to track interactions and resolve issues promptly.<br>• Navigate basic office systems and internet platforms to retrieve and input information accurately.<br>• Collaborate with team members to ensure smooth operations and maintain high service standards.<br>• Participate in a comprehensive two-week training program, including computer-based learning and hands-on mentorship.<br>• Work flexible shifts, including weekends and holiday hours, as part of a 24/7 operation.<br>• Demonstrate empathy and friendliness while maintaining goal-oriented communication with customers.<br>• Contribute to team connectivity and support long-term organizational goals.<br>• Uphold attendance and reliability standards to ensure consistent performance.<br>• Adhere to company policies and procedures while striving for continual improvement.
We are looking for a detail-oriented Client Support Specialist to join our team in Saint Paul, Minnesota. In this role, you will play a crucial part in providing exceptional customer service, handling inbound and outbound communications, and resolving technical issues efficiently. This is a long-term contract position, offering the opportunity to work both remotely and on-site in a hybrid schedule.<br><br>Responsibilities:<br>• Respond promptly and accurately to customer inquiries, including setting up new users and terminating access for former employees.<br>• Provide updates and support to newly referred customers during their onboarding process.<br>• Address support requests, including password resets and technical issues, ensuring timely resolutions.<br>• Analyze data from calls and tickets to identify trends and recommend improvements to support processes.<br>• Utilize Microsoft Excel to manage data entry and maintain accurate records.<br>• Collaborate with team members to ensure customer satisfaction and efficient service delivery.<br>• Maintain professionalism and confidentiality when handling sensitive information.<br>• Assist in managing and resolving support tickets, demonstrating problem-solving abilities.<br>• Communicate effectively with customers and stakeholders to address concerns and provide solutions.
We are looking for a highly organized and detail-oriented Sales Support Specialist to join our team in San Antonio, Texas. This is a Contract to permanent position, offering an excellent opportunity to contribute to a growing organization while advancing your career. In this role, you will play a key part in ensuring efficient sales operations and customer satisfaction by managing orders, collaborating across departments, and resolving issues promptly.<br><br>Responsibilities:<br>• Process and enter customer orders into the order management system, ensuring accuracy in details such as quantity, pricing, discounts, and delivery timelines.<br>• Monitor and track orders daily, providing updates and collaborating with the Sales Support Specialist team to address any concerns.<br>• Prepare weekly forecasts to guide replenishment efforts based on current and upcoming demand projections.<br>• Offer support to the Sales Support Specialist team in Mexico when required.<br>• Coordinate with the shipping department to optimize schedules and enhance performance.<br>• Collaborate with the accounts receivable team to resolve pricing discrepancies and address invoicing challenges.<br>• Ensure all orders are processed promptly and accurately, meeting a two-hour turnaround time from receipt.<br>• Participate in weekend duty rotation every eight weeks, with compensatory time off during the week, and address after-hours emergencies as needed.
We are looking for a Client Services Representative to join our team in Greenville, South Carolina. In this role, you will act as the primary point of contact for builders and homeowners, ensuring seamless communication and resolution of service-related issues. Your attention to detail and ability to coordinate effectively will be essential in maintaining customer satisfaction and upholding our company’s standards.<br><br>Responsibilities:<br>• Serve as the main liaison between builders and homeowners, managing all communication regarding service requests.<br>• Create and process work orders related to repairs, replacements, and other service needs.<br>• Address and resolve customer concerns promptly, ensuring satisfaction in every interaction.<br>• Coordinate schedules and appointments for service-related activities.<br>• Monitor and manage incoming service tickets to ensure timely resolution.<br>• Maintain accurate records of all customer interactions and service requests.<br>• Communicate warranty details and service policies to customers effectively.<br>• Utilize software tools like Excel and Outlook to manage tasks and track progress.<br>• Provide actionable recommendations to improve customer experience and service delivery.<br>• Collaborate with internal teams to ensure efficient handling of customer needs.
We are looking for a dedicated Customer Service Specialist to join our team on a contract basis in Santa Rosa, California. This role involves providing exceptional support to merchants while ensuring compliance, managing risk, and maintaining high standards of service delivery. The ideal candidate will bring strong technical skills, a keen eye for detail, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Investigate and monitor merchant processing activities using advanced risk management tools.<br>• Handle customer inquiries by explaining underwriting policies and decisions with clarity.<br>• Conduct thorough investigations to ensure compliance and mitigate risks.<br>• Document risk assessments and findings in a concise and structured manner.<br>• Maintain merchant accounts, including updating profiles and bank account details.<br>• Collaborate with sales and other internal teams to deliver seamless merchant support.<br>• Stay informed about industry trends relevant to merchant services and risk management.<br>• Assist with credit and risk-related tasks, including reviewing merchant accounts.<br>• Ensure all services meet or exceed established quality and service standards.
<p>Job Summary </p><p>The main responsibility of this position is to aid customers requesting foundation warranty inspections, reinstatement, transfers, evaluations, and schedule repair work while providing them with a positive, memorable experience. </p><p> Duties and responsibilities </p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/Cognito forms.</p><p>• This position is for all conflict resolution of warranty.</p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/Cognito forms.</p><p>• Responsible to accurately complete and examine of paper and online forms that are required to schedule an Evaluator in CRM system.</p><p>• Review the customer’s location including but not limited to contracts, engineering reports, plumbing tests etc.</p><p>• Coordinate with Drafters on consolidating historical data and requesting clean maps.</p><p><br></p>
<p><strong>📞 Bilingual Call Center / Social Services Resource Agent</strong></p><p> <strong>Non-Profit Organization – Contract to Hire</strong></p><p> <strong>Start: Early 2026 | Fully Onsite to Start | Hybrid Available Once Hired Permanently</strong></p><p>We are partnering with a local non-profit dedicated to supporting individuals and families in need. We are seeking <strong>compassionate, patient, and service-driven individuals</strong> who want a long-term opportunity in social services and genuinely enjoy helping people.</p><p>This is a <strong>contract-to-hire</strong> role with the opportunity to transition into a permanent position. Once permanent, employees may shift into a <strong>hybrid schedule</strong> based on performance and program needs.</p><p><br></p><p><strong>📌 Position Overview</strong></p><p>You will handle high-volume inbound calls from community members seeking assistance across a wide range of basic-need and support services. You’ll provide information, referrals, and guidance while ensuring every caller feels supported and understood. This is an excellent role for someone who is resourceful, empathetic, and passionate about helping vulnerable populations.</p><p><br></p><p><strong>📌 Key Responsibilities</strong></p><ul><li>Assist callers looking for <strong>emergency or temporary shelter</strong>, including situations involving safety concerns or housing instability.</li><li>Provide information on <strong>longer-term housing programs</strong>, affordability options, and rental support resources.</li><li>Offer general guidance related to <strong>tenant questions, rights, and navigating housing challenges</strong>.</li><li>Support callers seeking <strong>medical or mental health services</strong>, low-cost clinics, and general wellness programs.</li><li>Provide information on <strong>crisis support</strong>, counseling options, and public health resources.</li><li>Guide callers through <strong>community assistance programs</strong> for utility discounts, bill help, or energy-saving upgrades.</li><li>Explain available programs for households with <strong>medical or financial hardships</strong> needing additional support.</li><li>Document calls clearly and accurately while following established protocols.</li></ul><p><br></p><p><br></p>
<p> Job Summary </p><p>The main responsibility of this position is to aid customers requesting foundation warranty inspections, reinstatement, transfers, evaluations, and schedule repair work while providing them with a positive, memorable experience. </p><p> Duties and responsibilities </p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Answering all inbound calls for Perma Pier and BlackTie Plumbing</p><p>• This position is for all conflict resolution of warranty.</p><p>• This is routinely accomplished by answering inbound calls, however there are other means of customer contact will include responding to emails, calling back on commitments made to the customer, following up on voice messages, Live Chat, and responding to “warranty request” messages from our website/cognito forms.</p><p>• Responsible to accurately complete and examine of paper and online forms that are required to schedule an Evaluator in CRM system.</p><p>• Review the customer’s location including but not limited to contracts, engineering reports, plumbing tests etc.</p><p>• Coordinate with Drafters on consolidating historical data and requesting clean maps.</p><p>• </p><p><br></p>
<p>We are looking for a highly motivated <strong><em>Customer Experience Specialist</em></strong> to join our team in Honolulu, Hawaii. This is a permanent position, offering an excellent opportunity for a detail-oriented individual with a strong background in customer service and administrative support. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by responding to inquiries and assisting callers with their needs.</p><p>• Process incoming and outgoing mail efficiently and accurately.</p><p>• Provide comprehensive client support to ensure a positive customer experience.</p><p>• Perform a variety of administrative tasks, including record management and data entry.</p><p>• Manage email correspondence professionally across multiple platforms.</p><p>• Offer solutions to customer concerns while maintaining a high level of satisfaction.</p><p>• Collaborate with team members to meet daily deadlines and achieve organizational goals.</p><p>• Adapt to assigned duties and responsibilities as needed to support operational requirements.</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Carmichael, California. In this role, you will play a vital part in ensuring seamless patient interactions, managing scheduling, and verifying insurance information. This is a long-term contract position, offering a great opportunity to contribute to a supportive healthcare environment.<br><br>Responsibilities:<br>• Handle incoming calls with professionalism, addressing patient inquiries and resolving concerns efficiently.<br>• Manage patient scheduling and appointment reminders to ensure timely visits.<br>• Verify medical insurance information and assist patients with billing-related questions.<br>• Maintain accurate medical charts and records in compliance with organizational standards.<br>• Utilize electronic practice management systems to update and retrieve patient information.<br>• Provide exceptional customer service to patients, physicians, and staff, fostering positive relationships.<br>• Apply basic medical terminology knowledge to communicate effectively in a healthcare setting.<br>• Collaborate with team members and supervisors to optimize clinic workflows.<br>• Operate standard office equipment and software to support daily tasks.<br>• Uphold the clinic’s values and mission by ensuring high-quality service delivery.
A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
<p>Our client is looking for a detail-oriented and welcoming a Spanish Bilingual Receptionist to join their team in Oak Brook, Illinois. The ideal candidate will serve as the first point of contact for guests and employees, ensuring a positive and efficient experience for all. This role requires excellent organizational skills, a high level of experience and composure, and the ability to handle multiple tasks with discretion and integrity. <strong><em>This position offers an hourly pay rate of $24/hour, full benefits and is 100% in-office from 8:30AM-5:00PM.</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and employees with a warm and detail-oriented attitude, addressing inquiries and resolving minor concerns.</p><p>• Manage incoming calls by answering, screening, and redirecting them as necessary to ensure effective communication.</p><p>• Provide administrative support to various departments, including assisting with special projects and clerical tasks.</p><p>• Handle incoming and outgoing mail, including preparing correspondence and organizing packages for delivery.</p><p>• Maintain inventory levels by ordering office and kitchen supplies to ensure smooth daily operations.</p><p>• Support the Executive Assistant in coordinating office events, meals, and logistics as needed.</p><p>• Schedule and manage internal conference room bookings, ensuring proper setup and cleanup for meetings.</p><p>• Interact with a diverse group of individuals, including executives, clients, vendors, and board members, in a courteous and respectful manner.</p><p>• Safeguard confidential information with a high degree of discretion and integrity.</p>
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. This position is an excellent opportunity to engage in a dynamic environment within the manufacturing industry. You will play a key role in ensuring customer satisfaction by managing orders, returns, and inquiries with professionalism and efficiency. This is a Contract position, offering the potential for long-term career growth.<br><br>Responsibilities:<br>• Accurately input customer orders and handle return authorizations with attention to detail.<br>• Process warranty returns and ensure timely resolutions for customer concerns.<br>• Maintain organized records of pick tickets and other relevant documents.<br>• Address customer complaints and escalate complex issues to the Customer Service Manager.<br>• Stay informed on product lines, market trends, and events involving sponsored players.<br>• Deliver consistent attendance and reliability in day-to-day operations.<br>• Collaborate with team members and management on additional tasks as needed.
We are looking for a motivated Member Services Representative to provide exceptional support and assistance to our members at our LaVergne, Tennessee location. In this role, you will play a key part in enhancing member satisfaction by addressing inquiries, resolving issues, and ensuring a seamless experience. If you excel in customer service and enjoy working in a dynamic environment, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Respond promptly and professionally to member inquiries, ensuring their concerns are addressed effectively.<br>• Assist members with questions related to online orders, including delivery updates and troubleshooting.<br>• Resolve member complaints and challenges with a focus on maintaining satisfaction and loyalty.<br>• Partner with internal teams to ensure a cohesive and streamlined member experience.<br>• Provide training and onboarding support to new team members, fostering a collaborative environment.<br>• Communicate with vendors to address inquiries and ensure smooth operations.<br>• Monitor and meet key performance indicators, such as resolution times and member satisfaction scores.<br>• Maintain accurate records of member interactions and follow-up actions.<br>• Participate in team meetings to share insights and contribute to the improvement of processes.
<p>We are looking for a contract to to hire, dedicated and detail-oriented Member Services Representative to join our team in St. Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, you will play a vital role in assisting customers and maintaining high service standards.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries efficiently and courteously, ensuring customer satisfaction.</p><p>• Provide accurate information about services and resolve issues in a timely manner.</p><p>• Utilize computer systems to document customer interactions and update records.</p><p>• Maintain high typing accuracy to meet operational requirements.</p><p>• Collaborate with team members to improve service delivery and share best practices.</p><p>• Adapt to a fast-paced work environment while managing multiple tasks simultaneously.</p><p>• Uphold company policies and procedures in all customer interactions.</p><p>• Assist with escalated concerns, ensuring proper resolution and follow-up.</p><p>• Monitor and report customer feedback to help identify areas for improvement.</p>
<p>Our client is seeking a dedicated <strong>Office Services Associate</strong> to deliver essential back-office support services to teams and clients in a fast-paced detail-oriented environment. The successful candidate will manage daily services including reprographics, copy, and mail functions in both physical and digital formats, while providing support across hospitality, facilities, audio/visual, reception, and additional service lines as needed. This is a contract role ideal for a reliable, detail-oriented professional who excels at multitasking and client interaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Sort and distribute incoming and interoffice mail.</li><li>Make photocopies and deliver finished project according to schedule. Assist with trouble shooting technical problems with copiers.</li><li>Meters mail and packages for delivery to post office/mailbox.</li><li>Fill supply requests.</li><li>Stock, organize and clean supply rooms and pantries.</li><li>Conference room set up and clean up, including monitoring conference room schedule.</li><li>Back up for Receptionist – greet visitors, answer telephone screen and direct calls, reserve conference rooms.</li><li>Assist with general appearance of office, including walk around, compiling checklist for maintenance issues, and placing maintenance requests with vendors and building management.</li><li>Other administrative responsibilities as requested.</li></ul>
