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541 results for Bilingual Customer Service jobs

Customer Experience Specialist
  • Lyndhurst, NJ
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this role, you will handle customer interactions to ensure satisfaction and seamless service across various communication channels. This is a long-term contract position that requires a proactive approach to resolving inquiries and managing orders effectively.<br><br>Responsibilities:<br>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.<br>• Conduct thorough research on purchase requests, providing updates on shipping details as needed.<br>• Assist customers with returns and address quality concerns to maintain high satisfaction levels.<br>• Respond to inbound calls and emails, delivering exceptional service and resolving inquiries promptly.<br>• Collaborate with team members to improve customer experience and streamline processes.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Adapt to flexible scheduling, including evenings and weekends, to meet customer needs.<br>• Work on-site to provide hands-on support and ensure seamless communication with other departments.
  • 2025-09-10T15:14:22Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a Call Center Representative to join our team in Detroit, Michigan. In this role, you will assist customers with scheduling COVID-19 vaccine appointments and provide accurate information in a detail-oriented and courteous manner. This is a long-term contract position offering a chance to make a meaningful impact while supporting public health initiatives.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a seamless and positive experience.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Maintain confidentiality of customer data and sensitive information at all times.<br>• Communicate customer concerns or service issues to management promptly for resolution.<br>• Conduct outbound follow-up calls to customers as assigned, ensuring needs are met effectively.<br>• Accurately enter and update customer information within the system to maintain data integrity.<br>• Collaborate with team members to ensure consistent service delivery and adherence to protocols.
  • 2025-09-10T13:48:42Z
Customer Service Representative
  • Beverly Hills, CA
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
  • 2025-09-12T22:13:46Z
Medical Customer Service Rep
  • San Francisco, CA
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Medical Customer Service Representative to join our team on a contract basis in San Francisco, California. This role involves engaging directly with healthcare providers to ensure accurate communication and information sharing. The position offers an excellent opportunity to contribute to a growing initiative while building strong and effective relationships.</p><p><br></p><p>This is a 1 month project </p><p><br></p><p>Responsibilities:</p><p>• Make approximately 45 or more outbound calls daily to healthcare providers using assigned call lists.</p><p>• Follow prepared scripts to introduce services and gather accurate information.</p><p>• Record all outreach activities and updates in shared tracking systems, including spreadsheets and designated tools.</p><p>• Attend weekly team meetings to align on goals and receive guidance from leadership.</p><p>• Participate in initial training sessions to ensure familiarity with processes and tools.</p><p>• Represent the organization with professionalism while building rapport with office staff.</p><p>• Collaborate with the outreach team to achieve collective targets and maintain quality standards.</p><p>• Conduct outreach during designated time zones based on office hours.</p><p>• Utilize provided tools and resources to streamline communication and reporting processes.</p>
  • 2025-09-25T23:54:22Z
Customer Success Specialist
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
  • 2025-09-16T09:44:04Z
Customer Service Representative
  • Lewes, DE
  • onsite
  • Contract / Temporary to Hire
  • 16.50 - 16.50 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Lewes, Delaware. In this Contract-to-Permanent position, you will play a vital role in ensuring seamless patient access and delivering exceptional customer service. Your responsibilities will include managing patient information, verifying compliance, and facilitating accurate medical record assignments.<br><br>Responsibilities:<br>• Assign accurate medical record numbers (MRNs) and ensure compliance with medical necessity and related regulations.<br>• Provide clear instructions to patients and collect essential insurance details to support smooth administrative processes.<br>• Handle physician orders efficiently and utilize overlay tools to maintain data accuracy.<br>• Conduct pre-registration of patient accounts, including outbound and inbound calls to gather demographic, insurance, and financial information.<br>• Inform patients about their financial liabilities, including payment plans, and process point-of-service collections.<br>• Manage past-due balances and offer payment options to ensure financial clarity for patients.<br>• Deliver excellent customer service, maintaining high performance standards as measured by Press Ganey.<br>• Collaborate with internal teams to ensure operational efficiency and resolve patient inquiries promptly.<br>• Utilize systems such as Allscripts and Epic EMR to manage patient data effectively.
  • 2025-08-27T18:34:17Z
Customer Success Specialist
  • Federal Way, WA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>We are looking for a Customer Success Specialist to join our team in Federal Way, Washington. This is a long-term contract position that requires a proactive and detail-oriented individual capable of managing multiple priorities in a fast-paced environment. The ideal candidate will excel in customer service, data entry, and administrative tasks while maintaining a focus on accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Handle customer service tasks, including responding to inquiries and resolving issues</p><p>• Prepare and copy data ensuring accuracy and timely submission.</p><p>• Enter applications and funding files into proprietary systems with precision and attention to detail.</p><p>• Manage high-volume data entry tasks with a focus on accuracy and efficiency</p><p>• Manage the applications of loans, ensuring accurate csutomer information.</p><p>• Perform front desk duties such as welcoming guests, handling mail and packages, and buzzing in visitors.</p><p>• Call customers to gather incomplete or additional information for loan processing.</p><p>• Maintain high-volume data entry accuracy and meet daily goals for loan application processing.</p><p>• Utilize Microsoft Office Suite, including Word, Excel, and Outlook, to execute tasks efficiently.</p><p>• Collaborate with peers to ensure all necessary information is collected and processed.</p><p>• Adapt to changing priorities and balance multiple tasks effectively.</p><p>• Perform filing duties, ensuring all records are accurately maintained and up-to-date</p><p>• Handle conventional and FHA loans, ensuring all procedures and regulations are followed</p><p>• Work independently on assigned projects, showcasing the ability to follow through with tasks.</p><p>• Follow up with team members to confirm the completion of assigned tasks.</p>
  • 2025-09-26T17:58:42Z
Logistics Customer Service
  • Columbia City, IN
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a Logistics Customer Service Specialist for a Contract to Permanent position based in Columbia City, Indiana. This role is essential in ensuring smooth warehouse operations by managing supply chain procedures, coordinating deliveries, and handling shipping documentation. The ideal candidate is highly organized, detail-oriented, and capable of maintaining accurate records while ensuring timely order fulfillment.<br><br>Responsibilities:<br>• Coordinate shipments based on product availability and customer requests, ensuring timely and accurate delivery.<br>• Monitor and track orders, booking freight appointments to meet delivery deadlines.<br>• Prepare and process both physical and electronic shipping documents, including purchase orders, sales orders, and bills of lading.<br>• Optimize supply chain procedures to improve delivery quality and efficiency.<br>• Maintain accurate records of orders, inventory levels, suppliers, and customer information.<br>• Oversee warehouse stock levels and generate reports, such as cut reports, as required.<br>• Communicate with customers to provide updates on the status of their orders and address inquiries.<br>• Collaborate with team members to streamline logistics operations and resolve any issues promptly.
  • 2025-09-15T14:14:25Z
Service Coordinator
  • Honolulu, HI
  • onsite
  • Permanent
  • 40000.00 - 52000.00 USD / Yearly
  • <p>Robert Half is representing a client in search of a Service Coordinator to join their property management division. The ideal candidate is dependable, detail-oriented, and a self-starter, with excellent customer service skills and the ability to collaboratively support the property management team. To learn more about this role, please call Melissa Tree at 808.452.0254. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer tenant service calls and dispatch service personnel as instructed by the Property Manager.</li><li>Organize, file, and maintain property-related documentation, such as Certificates of Insurance (COIs), lease agreements, and expense documents, in electronic storage systems.</li><li>Assist with property inspections and maintain follow-up records to address unresolved issues promptly.</li><li>Track tenant service requests, ensure completion, and monitor service response times.</li><li>Aid in budgeting and reforecasting by organizing vendor contracts, cost histories, and service-related logs.</li><li>Support capital improvement planning by updating project schedules and timelines.</li><li>Monitor recurring expenses, follow up on missing invoices, and track related activities.</li><li>Update and manage relevant databases, including mailing lists, tenant contacts, and client details.</li><li>Draft, distribute, and manage correspondence, reports, and other property-related documents.</li><li>Track critical property deadlines, such as tax filings, permits, and compliance testing (e.g., fire alarms, elevators).</li><li>Coordinate with vendors, utility providers, and tenants to address issues and maintain relationships.</li><li>Manage certificates of insurance and other key documents, including lease summaries.</li><li>Assist with rent collection, minor account discrepancies, and tenant relations.</li><li>Facilitate the bid process for contracted services.</li><li>Work on special projects under the direction of the Property Manager.</li><li>Liaise with building staff and contractors, such as janitorial, security, and landscaping service providers.</li><li>Calculate utility chargeback amounts based on sub-meter readings.</li><li>Compile and organize reports for distribution.</li><li>Handle other duties as assigned by the Property Manager.</li></ul><p><br></p>
  • 2025-09-16T02:14:04Z
Customer Service Representative
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
  • 2025-08-29T12:48:55Z
Help Desk Analyst I
  • Saint Louis, MO
  • onsite
  • Contract / Temporary to Hire
  • 22.75 - 26.50 USD / Hourly
  • <p>Robert Half is seeking a proactive and skilled IT Support Specialist to provide high-quality technical support across hardware, software, and network systems. The ideal candidate will be responsible for resolving Tier 1 and Tier 1.5 tickets, performing deeper diagnostics, and escalating issues as needed. This position requires strong analytical abilities, excellent customer service skills, and the capacity to handle multiple demands in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and troubleshoot Tier 1 and escalated Tier 1.5 tickets related to hardware, software, and networking issues.</li><li>Conduct diagnostics and resolution for operating systems (Windows/Mac), Microsoft Office 365, Active Directory, and common business applications.</li><li>Manage user accounts by handling password resets, account provisioning, and access control tasks.</li><li>Provide support for endpoint security, including antivirus updates and patch management.</li><li>Escalate unresolved issues to Tier 2 or the appropriate teams while delivering clear and detailed documentation.</li><li>Collaborate with internal IT staff to identify trends in recurring issues and recommend improvements.</li><li>Update and maintain internal knowledge bases and documentation resources.</li><li>Offer remote support and occasional on-site help based on organizational needs.</li><li>Assist with basic system administration tasks, such as group policy updates and software installations.</li></ul>
  • 2025-09-12T21:58:44Z
S125 Service Associate
  • Rochester, NY
  • remote
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a dedicated and detail-oriented S125 Service Associate to provide exceptional customer service support for Paychex products within the Client Service Center. In this long-term contract position, you will handle customer inquiries, resolve claims, and educate participants and administrators on policies and procedures. This role is based in Rochester, New York, and offers an excellent opportunity to develop expertise in employee benefits and insurance-related services.<br><br>Responsibilities:<br>• Respond to inbound calls from participants and plan administrators, addressing inquiries and resolving issues promptly.<br>• Educate clients and participants on S125 products, Paychex policies, and regulatory guidelines to ensure a clear understanding.<br>• Escalate complex tasks or documentation to appropriate teams for further resolution and follow-up.<br>• Maintain accurate documentation of all interactions and perform data entry with precision.<br>• Utilize multiple software systems, including Salesforce and Adobe Flex, to manage client information and workflow.<br>• Develop and sustain a foundational knowledge of Paychex products and services to provide informed support.<br>• Prioritize and organize tasks effectively to meet service deadlines and client expectations.<br>• Research and troubleshoot customer concerns to deliver effective solutions.<br>• Ensure compliance with company policies and IRS regulations during all customer interactions.<br>• Support the team in maintaining high standards of customer satisfaction and service quality.
  • 2025-09-15T19:04:30Z
Customer Engagement Administrative Assistant
  • Stockton, CA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Customer Engagement Administrative Assistant to join our team on a contract basis in Stockton, California. This role will support the transportation department by providing excellent customer service and administrative assistance. The ideal candidate will have a strong background in customer communication, sales transactions, and office support.<br><br>Responsibilities:<br>• Interact with customers to provide detailed information about schedules, trip planning, and transportation services.<br>• Process cash and credit card transactions, ensuring all sales are accurately recorded and reconciled at the end of the day.<br>• Use both online and paper-based resources to provide clear directions and accurate bus schedule information to passengers.<br>• Maintain organized records of customer interactions, transactions, and feedback for reporting and future reference.<br>• Assist with general administrative duties, including filing, data entry, and managing important records.<br>• Support the team by addressing customer inquiries and resolving issues with attention to detail and in a timely manner.<br>• Ensure the office operates efficiently by completing routine tasks and supporting other team members as needed.
  • 2025-09-19T15:14:10Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this role, you will provide exceptional customer service by assisting callers with scheduling COVID-19 vaccine appointments and offering accurate information. This is a long-term contract position, ideal for someone who excels in communication and data entry.<br><br>Responsibilities:<br>• Assist callers with scheduling their COVID-19 vaccine appointments in a detail-oriented and efficient manner.<br>• Provide accurate and detailed information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and sensitive information.<br>• Offer timely feedback to management regarding any service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Ensure all interactions are documented accurately for record-keeping purposes.<br>• Continuously strive to improve service quality and customer satisfaction.<br>• Collaborate with team members to address and resolve customer inquiries effectively.
  • 2025-09-10T13:48:42Z
Call Center Representative
  • Detroit, MI
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. This role involves assisting customers with scheduling COVID-19 vaccine appointments and providing accurate information in a meticulous and empathetic manner. As a long-term contract position, it offers an opportunity to make a meaningful impact while honing your customer service skills.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring accuracy and efficiency.<br>• Provide clear and accurate information to customers regarding appointment processes and guidelines.<br>• Maintain strict confidentiality of customer data and sensitive information.<br>• Offer feedback to management regarding service challenges or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned to ensure satisfaction and resolution.<br>• Accurately input customer data and appointment details into the system.<br>• Stay updated on current policies and procedures to provide the most reliable assistance.<br>• Collaborate with team members to ensure seamless customer service delivery.
  • 2025-09-10T13:54:34Z
Customer Experience Specialist
  • Woodstock, GA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated Customer Experience Specialist to join our team in Woodstock, Georgia. This contract position is ideal for someone who excels in delivering exceptional customer service, resolving technical issues, and ensuring a seamless experience for clients. If you thrive in a fast-paced environment and are passionate about problem-solving, we encourage you to apply.<br><br>Responsibilities:<br>• Provide outstanding customer support via phone and email, addressing inquiries and resolving issues promptly.<br>• Assist customers in troubleshooting connectivity problems and ensure their concerns are effectively handled.<br>• Manage multiple browsers and systems simultaneously to retrieve and input relevant information during client interactions.<br>• Maintain accurate and timely email correspondence with customers to address their needs.<br>• Collaborate with internal teams to enhance customer satisfaction and success.<br>• Document customer interactions and solutions accurately to ensure continuity and quality of service.<br>• Stay updated on company policies, products, and services to provide informed assistance.<br>• Identify opportunities to improve customer experience and suggest innovative solutions.<br>• Meet or exceed performance metrics related to customer satisfaction and response times.
  • 2025-09-26T12:43:48Z
Sr. Customer Service Representative
  • Minneapolis, MN
  • onsite
  • Contract / Temporary to Hire
  • 25.65 - 29.70 USD / Hourly
  • <p>We are looking for a highly motivated Inside Sales Representative to join our team in Minneapolis, Minnesota. This Contract-to-Permanent position offers an exciting opportunity to engage with enterprise clients and contribute to our business development efforts. The ideal candidate will have a strong background in inside sales, B2B SaaS, and customer relationship management.</p><p><br></p><p>Responsibilities:</p><p>• Deliver compelling messages to promote effective business strategies, including planning, forecasting, modeling, and budgeting.</p><p>• Identify and follow up on leads with relevant experience, utilizing sales marketing techniques to establish rapport and build relationships.</p><p>• Conduct value-driven discussions with prospects to understand their needs and present tailored solutions.</p><p>• Collaborate with field sales teams to create and implement Account Based Sales Development strategies that target the right audience at the right time.</p><p>• Schedule initial meetings and product demonstrations for the direct sales team with enterprise clients worldwide.</p><p>• Meet and exceed weekly and monthly sales targets, including forecasts, call objectives, and other key performance metrics.</p><p>• Build and maintain a robust sales pipeline, ensuring consistent outreach and follow-up.</p><p>• Utilize Salesforce tools and platforms to manage customer data, track interactions, and optimize sales processes.</p>
  • 2025-09-24T21:13:55Z
Call Center CSRs
  • Westlake Village, CA
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
  • 2025-09-22T15:14:04Z
Customer Success Specialist
  • Somerset, NJ
  • remote
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • We are looking for a dedicated Customer Success Specialist to join our team in Somerset, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer experiences while driving client satisfaction and retention. This is an excellent opportunity for an individual with call center and customer service expertise to thrive in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns in a timely and efficient manner.<br>• Build strong relationships with clients by understanding their needs and providing tailored solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.<br>• Monitor customer accounts to identify opportunities for upselling or cross-selling.<br>• Proactively address potential issues to improve customer retention and loyalty.<br>• Maintain accurate records of customer interactions and feedback to inform continuous improvement efforts.<br>• Provide guidance and support to customers navigating company products and services.<br>• Utilize call center tools and technology to manage customer interactions effectively.<br>• Analyze customer success metrics to identify trends and recommend strategies for improvement.<br>• Participate in team meetings and training sessions to stay updated on company policies and best practices.
  • 2025-09-12T17:33:57Z
Customer Care Associate
  • Lewisville, TX
  • onsite
  • Temporary
  • 23.00 - 26.00 USD / Hourly
  • <p>We are looking for a <strong><u>Customer Care Associate</u></strong> for <strong><u>Direct/Permanent Hire </u></strong>in<strong><u> Lewisville, TX.</u></strong> In this role, you will manage customer accounts, ensure seamless order processing from start to finish, act as the primary contact for assigned accounts, and collaborate with internal teams and manufacturing sites to deliver exceptional customer service. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Act as the central point of communication between customers, sales teams, and various internal departments.</p><p>• Handle customer inquiries, complaints, and requests promptly to ensure satisfaction.</p><p>• Collaborate with production control to determine pre-order lead times and set realistic expectations.</p><p>• Review incoming purchase orders and verify feasibility of requested deadlines with manufacturing.</p><p>• Accurately process inbound and outbound sales orders, ensuring compliance with company systems.</p><p>• Validate manual and electronic order entries to guarantee accuracy within the system.</p><p>• Monitor inventory levels to manage item availability and ensure smooth electronic ordering processes.</p><p>• Track order progress, oversee shipment statuses, and provide timely updates to customers.</p><p>• Coordinate shipping logistics with customer teams and internal departments, providing tracking details when needed.</p><p>• Support project managers in resolving quality issues, processing claims, and addressing customer concerns.</p>
  • 2025-09-17T20:24:34Z
Bilingual Admin Assistant
  • Silver Spring, MD
  • remote
  • Temporary
  • 21.00 - 24.00 USD / Hourly
  • <p>Our client, a small nonprofit organization dedicated to managing a training fund, is seeking a proactive and detail-oriented <strong>Bilingual Administrative Assistant</strong>. This role is vital to ensuring the smooth daily operation of the organization, supporting both administrative and program-related functions. The ideal candidate will possess strong organizational skills, effective communication abilities in both languages, and a commitment to the mission of the organization.</p>
  • 2025-09-23T20:48:58Z
Sales Support
  • Columbus, OH
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 24.00 USD / Hourly
  • We are looking for a dedicated and detail-oriented Sales Support team member to join our team in Columbus, Ohio. This is a Contract-to-Permanent position, offering an opportunity to contribute to customer satisfaction and operational excellence. The role involves collaborating with internal teams and engaging with clients to meet their product needs efficiently.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries and resolving concerns promptly.<br>• Support inbound sales activities and assist customers with their product selections.<br>• Process and manage order entries with a high level of accuracy and attention to detail.<br>• Collaborate closely with internal teams to ensure seamless communication and workflow.<br>• Maintain a strong focus on customer needs to deliver tailored solutions.<br>• Act as a point of contact for post-sales support, ensuring customers receive the necessary assistance.<br>• Uphold superior standards of service and professionalism in all interactions.<br>• Identify opportunities to enhance customer satisfaction and improve processes.
  • 2025-09-19T13:14:01Z
CSR
  • Irving, TX
  • remote
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming calls, emails, and chats to assist customers with inquiries, orders, and service requests.</li><li>Resolve customer issues in a timely and professional manner, escalating when necessary.</li><li>Provide accurate information regarding products, services, and policies.</li><li>Maintain detailed records of customer interactions and transactions in company systems.</li><li>Collaborate with internal departments to ensure seamless customer support.</li><li>Meet or exceed performance metrics, including response times, quality, and customer satisfaction scores.</li></ul><p><br></p>
  • 2025-09-15T15:19:35Z
Part-Time Receptionist
  • Sarasota, FL
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>We are currently seeking a <strong>Part-Time Receptionist</strong> to join our team at an activity center in Bradenton, FL. The <strong>Part-Time Receptionist</strong> will be responsible for providing a wide range of clerical and administrative support. As a <strong>Part-Time Receptionist</strong>, you will be the face of our center, playing a key role in ensuring a welcoming environment for guests and a smooth workflow for staff.</p><p><br></p><p><strong>Schedule:</strong> Monday, Wednesday, and Friday | 9:00 AM – 5:00 PM</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Answer incoming telephone calls and route them appropriately</li><li>Greet and assist visitors upon arrival</li><li>Maintain calendars, schedule meetings, and set up appointments</li><li>Type and proofread documents, reports, and correspondence</li><li>Manage travel arrangements, including booking and itineraries</li><li>Track office expenses and staff attendance</li><li>Copy, fax, and file documents as needed</li><li>Coordinate facility and equipment maintenance</li><li>Manage office cleanliness and supply organization</li><li>Open and close the office as needed</li><li>Set up and take down events hosted at the activity center</li><li>Support senior-level executives and administrative staff</li></ul>
  • 2025-09-17T12:28:59Z
Sales Support
  • Galt, CA
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a dedicated Sales Support specialist to join our team on a long-term contract basis in Galt, California. In this role, you will play a critical part in supporting sales operations, ensuring customer satisfaction, and facilitating seamless communication between stakeholders. This position offers the opportunity to contribute to a dynamic and collaborative work environment.<br><br>Responsibilities:<br>• Provide post-sales support by addressing customer inquiries and resolving issues promptly.<br>• Manage inside sales activities, including responding to client requests and preparing quotes.<br>• Conduct outbound sales efforts to follow up with leads and promote products or services.<br>• Handle inbound sales inquiries, ensuring accurate information is provided to potential customers.<br>• Process and manage order entries with precision to ensure timely and accurate fulfillment.<br>• Collaborate with other departments to streamline sales operations and improve workflow.<br>• Maintain accurate records of sales transactions and customer interactions.<br>• Assist in preparing sales reports and analyzing data to identify trends and opportunities.<br>• Develop and maintain strong relationships with clients to foster loyalty and repeat business.<br>• Support the team in achieving sales targets and meeting organizational goals.
  • 2025-09-25T22:04:30Z
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