We are looking for an experienced Customer Service Representative to join our team in Lake Mary, Florida. This is a Contract-to-permanent position ideal for someone seeking a long-term opportunity in a dynamic, customer-focused environment. You will play a vital role in providing technical support and troubleshooting assistance to customers over inbound calls.<br><br>Responsibilities:<br>• Handle a high volume of inbound customer calls efficiently and professionally.<br>• Provide technical support and troubleshooting guidance for hot tub-related inquiries.<br>• Assist customers with resolving issues using clear communication and problem-solving skills.<br>• Maintain accurate records by performing data entry tasks in various systems.<br>• Utilize tools like Microsoft Excel and Zendesk to manage and track customer interactions.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Stay informed about product updates to provide accurate information to customers.<br>• Uphold company standards for customer satisfaction and service quality.<br>• Follow established procedures and guidelines during every customer interaction.
<p>We are looking for a Call Center Specialist to join our team in Las Vegas, Nevada. In this Contract-to-permanent position, you will play a critical role in delivering exceptional customer service to our clients. This role is ideal for someone with strong communication skills and the ability to work in a fast-paced, dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to customers by addressing inquiries, troubleshooting issues, processing orders, and offering technical solutions.</p><p>• Accurately document customer interactions and maintain up-to-date records in the system.</p><p>• Collaborate with team members to ensure timely and effective resolution of customer concerns.</p><p>• Participate in a rotating weekend schedule to ensure consistent customer support availability.</p><p>• Utilize customer service software and tools effectively to enhance the customer experience.</p><p>• Demonstrate a commitment to delivering superior service and maintaining an attentive and meticulous demeanor in all interactions.</p><p>• Follow company policies and procedures to achieve key performance metrics and uphold service standards.</p><p>• Attend and actively engage in the comprehensive training program to build skills and knowledge required for the role.</p><p>• Contribute to a positive team environment by sharing insights and supporting colleagues.</p><p>• Adapt to high-volume call center operations and handle multiple customer interactions efficiently.</p>
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Woburn, Massachusetts. In this Contract-to-permanent role, you will play a key part in ensuring a seamless experience for our customers by managing order processing, addressing inquiries, and coordinating with internal and external stakeholders. This is an excellent opportunity to contribute to a global organization while developing your skills in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Process customer quotations, purchase orders, and confirmations with accuracy and efficiency using relevant tools and systems.<br>• Coordinate with logistics, production planning, and sales teams to ensure timely delivery of products.<br>• Communicate effectively with customers regarding lead times, shipping terms, tariffs, and product availability.<br>• Provide support to outside sales teams and channel partners by updating pricing, sharing documentation, and tracking order status.<br>• Address and resolve customer complaints or service issues, escalating concerns when necessary.<br>• Maintain and update customer records and transaction histories accurately in the system.<br>• Collaborate on process improvement initiatives to enhance the overall customer experience.<br>• Work cross-functionally with international teams to meet customer needs and expectations.<br>• Ensure compliance with company policies and industry standards in all customer interactions.
We are looking for a motivated and goal-oriented Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will be the first point of contact for customers, delivering exceptional service and resolving inquiries efficiently. Your ability to handle inbound and outbound calls with attention to detail and accuracy will be key to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries, providing accurate information and resolutions.<br>• Handle outbound calls to follow up on customer issues or provide additional support.<br>• Accurately process orders and maintain detailed records of customer transactions.<br>• Ensure timely and precise communication across all customer interactions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Address customer complaints with empathy and find effective solutions.<br>• Maintain knowledge of company products and services to assist customers effectively.<br>• Adhere to company policies and procedures while meeting performance targets.<br>• Utilize call center tools and systems to manage and document interactions efficiently.
We are looking for an experienced Customer Service Representative II to join our team in Ashburn, Virginia. In this long-term contract position, you will play a vital role in delivering outstanding support to clients while contributing to the company’s growth and continuous improvement initiatives. This role requires a strong ability to manage customer interactions, maintain operational efficiency, and foster team collaboration.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.<br>• Actively contribute to driving sales growth through understanding customer needs and offering tailored solutions.<br>• Perform essential office functions, including maintaining records and managing databases, to support daily operations.<br>• Develop and implement plans that align with company policies and quality standards to improve service delivery.<br>• Monitor and enhance processes to drive continuous improvement and meet ISO quality requirements.<br>• Train new employees to ensure they are equipped with the necessary skills and knowledge to succeed in their roles.<br>• Analyze competitive landscapes to identify opportunities for growth and innovation.<br>• Collaborate with internal teams to uphold revenue accounting processes and maintain organizational compliance.<br>• Communicate effectively with customers and colleagues to build strong relationships and foster teamwork.<br>• Utilize interpersonal skills to create a positive and engaging environment for both clients and team members.
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. In this Contract-to-Permanent position, you will play a vital role in delivering exceptional support to customers, ensuring their inquiries and concerns are addressed with professionalism and efficiency. This opportunity is ideal for individuals who thrive in a call center environment and are passionate about providing top-notch service.</p><p><br></p><p><br></p><p><strong>***SHIFT: Monday - Friday, 10am - 7pm***</strong></p><p><br></p><p>Responsibilities:</p><p>• Create and manage trouble tickets to resolve specific customer issues effectively.</p><p>• Clearly explain product features, pricing, and options in a manner customers can easily understand.</p><p>• Utilize customer service systems and tools efficiently to address customer needs in a timely manner.</p><p>• Follow established processes to handle routine problems, seeking guidance when necessary.</p><p>• Maintain high-quality service standards and meet call center performance metrics.</p><p>• Encourage customers to use self-service tools such as online platforms and applications.</p><p>• Inform customers about promotions, upgrades, and new product offerings.</p><p>• Provide accurate quotes and promote prepayment options to customers.</p><p>• Perform other duties as assigned, ensuring smooth and efficient service delivery.</p>
We are looking for a dedicated Customer Service Specialist to join our team in Syracuse, New York. This is a Contract-to-Permanent opportunity, ideal for professionals passionate about providing exceptional support and ensuring customer satisfaction. The role involves handling customer inquiries, managing requests efficiently, and maintaining accurate documentation.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues effectively.<br>• Process orders accurately and ensure all customer requests are entered into the system properly.<br>• Maintain detailed and organized records of all customer interactions and transactions.<br>• Identify potential issues and provide timely solutions to enhance customer experience.<br>• Conduct research using computer systems to resolve customer concerns and deliver accurate information.<br>• Navigate multiple monitors and resolutions seamlessly while managing customer interactions.<br>• Communicate professionally and empathetically with customers to build trust and rapport.<br>• Handle both inbound and outbound calls as necessary to meet customer needs.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.
We are looking for a highly motivated Customer Service Representative to join our team in Spokane Valley, Washington. This Contract to permanent position is ideal for someone passionate about delivering outstanding customer experiences, resolving inquiries, and maintaining a positive and detail-oriented demeanor. The role requires excellent communication skills and the ability to manage customer interactions efficiently across multiple platforms.<br><br>Responsibilities:<br>• Deliver exceptional customer service by addressing inquiries, resolving concerns, and providing timely updates.<br>• Maintain a friendly and detail-oriented attitude while interacting with customers and coworkers.<br>• Record and track customer interactions, service requests, and issues using appropriate software systems.<br>• Collaborate with various departments to address complex customer needs and ensure satisfaction.<br>• Manage warranty claims, including documentation, communication, and follow-up with manufacturers.<br>• Coordinate parts orders and address issues related to shipping delays, product specifications, and warranties.<br>• Identify solutions based on inventory availability and alternative options to meet customer needs.<br>• Participate in training sessions and team meetings to stay updated on processes and policies.<br>• Ensure strict adherence to company procedures while maintaining confidentiality of sensitive information.
<p>We are looking for a dedicated Customer Experience Specialist to support inside sales activities within the transportation equipment manufacturing industry. This contract position is based in Elmhurst, Illinois, and involves managing customer inquiries, preparing quotations, and processing orders to ensure seamless customer service. The ideal candidate will excel at fostering strong relationships and maintaining organized workflows.</p><p><br></p><p>Responsibilities:</p><p>• Prepare accurate price quotations for both prospective and current customers.</p><p>• Process and enter customer orders into the enterprise resource planning system, ensuring all necessary documentation is attached.</p><p>• Address customer inquiries regarding pricing, orders, shipments, deliveries, and invoices in a timely and detail-oriented manner.</p><p>• Serve as a liaison between customers and internal departments, promoting effective communication and collaboration.</p><p>• Maintain and update customer information in the system, including filing and organizing sales order documents.</p><p>• Represent the company at industry meetings and trade association events when required.</p><p>• Assist with accounts receivable collections by following up with customers as needed.</p><p>• Identify and report market opportunities, as well as flag potential challenges that could impact operations.</p><p>• Handle incoming calls, directing them to the appropriate team or individual for resolution.</p><p><br></p><p>The salary range for this position is $22/hr to $24/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will serve as the face of our organization, engaging with attendees at events, webinars, and benefits fairs. This position requires a high level of reliability, excellent communication skills, and the ability to provide a welcoming and informative experience to event participants.<br><br>Responsibilities:<br>• Represent the organization's services at events, webinars, and benefits fairs while providing engaging and informative interactions.<br>• Deliver concise and effective presentations, including "elevator pitches," to ensure smooth event flow.<br>• Prepare for events by reviewing training materials and familiarizing yourself with the services offered.<br>• Set up event tables with provided materials and arrive early for preparation and check-in.<br>• Actively engage with attendees, sharing information about available programs and encouraging registration on the company website.<br>• Distribute handouts, promotional materials, and giveaways while managing raffle entries.<br>• Provide post-event feedback regarding training effectiveness, challenges faced, and overall experience.<br>• Maintain a detail-oriented appearance and adhere to business casual dress code requirements.<br>• Stand and communicate for extended periods while repeating key information as needed.<br>• Collaborate with team members to ensure consistency and adherence to standards during events.
<p>Customer service representative openings!</p><p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.</p>
<p>We are looking for a dedicated Customer Service Associate to join a Jewish non-profit organization. This is a 3-month contract position lasting until December 2025. You will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues through effective communication channels. This role requires a proactive individual with excellent interpersonal skills and the ability to manage multiple tasks efficiently. Hours are 8am-4pm and pay is up to $23/hr.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via email, phone, and other communication channels.</p><p>• Manage and organize customer correspondence to ensure timely and accurate responses.</p><p>• Maintain detailed records of customer interactions and solutions provided.</p><p>• Resolve customer issues by identifying their needs and offering appropriate solutions.</p><p>• Collaborate with team members to improve service processes and customer satisfaction.</p><p>• Communicate clearly and effectively to establish a positive rapport with customers.</p><p>• Handle incoming phone messages and direct them to the appropriate department as needed.</p><p>• Monitor and follow up on unresolved customer concerns to ensure resolution.</p><p>• Provide feedback to management on recurring customer issues to enhance service offerings. </p>
We are looking for a Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will represent our services at various events, webinars, and benefits fairs, ensuring attendees receive a welcoming and informative experience. This position requires excellent communication skills, a detail-oriented demeanor, and the ability to work in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary representative at events, webinars, and benefits fairs, showcasing company services and engaging attendees.<br>• Deliver concise and impactful presentations to educate attendees on available programs and services.<br>• Set up event tables and materials in advance, ensuring an organized and thorough display.<br>• Provide clear and friendly guidance to employees, encouraging them to register on the company website.<br>• Collaborate with on-site representatives to ensure smooth event execution and a positive experience for all participants.<br>• Gather post-event feedback on training effectiveness and attendee interactions to identify areas for improvement.<br>• Stand and interact with attendees for extended periods of time while maintaining a warm and approachable demeanor.<br>• Adhere to business casual dress code guidelines, ensuring a neat and detail-oriented appearance at all times.
We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Carlstadt, New Jersey. This role is ideal for someone who excels in administrative tasks and enjoys providing exceptional customer support in a fast-paced wholesale distribution environment.<br><br>Responsibilities:<br>• Process and place customer orders efficiently while ensuring accuracy.<br>• Create and manage shipment details, including tracking and documentation.<br>• Generate invoices for completed orders and ensure timely delivery to customers.<br>• Scan and organize documents to maintain accurate records.<br>• Provide administrative and clerical support to enhance operational workflows.<br>• Address customer inquiries via inbound calls and offer solutions promptly.<br>• Utilize Salesforce.com to manage customer data and order processing.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Assist in maintaining compliance with company policies and procedures.
We are looking for a dedicated Customer Service Representative to join our team in Wayne, New Jersey. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic environment while delivering exceptional service to customers. In this role, you will play a vital part in ensuring smooth operations and client satisfaction.<br><br>Responsibilities:<br>• Assist customers on the showroom floor by addressing inquiries and providing product information.<br>• Plan and coordinate delivery routes to ensure efficiency and timely service.<br>• Communicate delivery updates to customers, including estimated times and status changes.<br>• Perform basic mathematical calculations as needed for pricing and order management.<br>• Create detailed price sheets using Excel to support sales and operations.<br>• Respond to inbound calls with professionalism, addressing customer questions and concerns.<br>• Accurately process order entries and maintain organized records.<br>• Handle both inbound and outbound calls to ensure effective communication with clients.
<p>We are looking for a skilled Customer Service Representative to join our team on a long-term contract based in Sherman, Illinois. In this role, you will support specific business units by ensuring exceptional customer service, managing sales processes, and resolving claims or complaints in a fair and effective manner. This position offers an opportunity to contribute to customer education initiatives and improve organizational processes.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service by addressing inquiries, processing sales orders, and managing purchase order collections.</p><p>• Resolve customer claims and complaints in compliance with consumer laws and company policies.</p><p>• Collaborate with teams to develop and implement improvement plans for purchase order collections.</p><p>• Educate customers proactively through organization-wide initiatives and communication strategies.</p><p>• Ensure adherence to established procedures and guidelines for decision-making and task execution.</p><p>• Maintain accurate records and data entry related to customer accounts and transactions.</p><p>• Foster strong relationships with customers to enhance satisfaction and loyalty.</p><p>• Utilize computer systems effectively to manage workflows and support business operations.</p><p>• Support the Trauma & Extremities Business Units with a focus on delivering high-quality service.</p><p>• Contribute to the planning and execution of process improvements within the department.</p>
We are looking for dedicated Customer Service Representatives to join a dynamic credit union call center in Edgewood, Maryland. In this long-term contract position, you will play a vital role in ensuring member satisfaction by delivering exceptional service and resolving inquiries efficiently. This role offers the opportunity to make a meaningful impact on the financial well-being of members while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Handle incoming member calls with care and efficiency, aiming for first-call resolution and a positive experience.<br>• Provide accurate and detailed information by leveraging established procedures and available tools.<br>• Address member concerns effectively, offering appropriate solutions and escalating issues when necessary.<br>• Adhere to security protocols while verifying member identities before assisting with their inquiries.<br>• Review member profiles in the core data system to identify previous interactions and ensure seamless service.<br>• Assess member needs, recommend suitable services or loan products, and promote automated solutions.<br>• Inform members about ongoing promotions and account offerings, enhancing their understanding of available benefits.<br>• Resolve financial and non-financial account discrepancies and update member records with call details.<br>• Meet service goals and manage multiple call queues efficiently.<br>• Uphold credit union policies and procedures while ensuring accuracy in account corrections and calculations.
We are looking for a Bilingual Spanish Property Administrative Assistant to join our team in Dorchester, Massachusetts. In this contract role, you will play a key part in managing administrative tasks and ensuring compliance with housing regulations. This position requires excellent organizational skills, a personable attitude, and the ability to handle sensitive information with professionalism.<br><br>Responsibilities:<br>• Conduct income recertifications for residents in compliance with HUD Section 8 regulations.<br>• Schedule and coordinate appointments with residents to ensure timely completion of required processes.<br>• Review income documentation, request additional supporting materials, and verify information as needed.<br>• Utilize RealPage OneSite software to manage records, with transferable knowledge of Yardi systems considered a plus.<br>• Maintain strict confidentiality while interacting with residents, including senior citizens and families.<br>• Provide exceptional customer service by addressing resident inquiries and assisting with their needs.<br>• Organize and manage a high volume of paperwork, both physical and electronic, ensuring accuracy and accessibility.<br>• File, track, and maintain documentation to support compliance and operational requirements.<br>• Answer inbound calls and perform receptionist duties as part of daily administrative responsibilities.<br>• Process work orders and provide assistance to residents and team members as required.
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat.<br>• Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor.<br>• Utilize CRM systems to manage customer data and track interactions for seamless service.<br>• Build and nurture strong client relationships to enhance customer satisfaction and loyalty.<br>• Collaborate with internal teams to address complex issues and ensure timely resolution.<br>• Provide detailed information about products and services, ensuring customers are well-informed.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Assist in creating and implementing strategies to improve overall customer experience.<br>• Stay updated on industry trends to deliver informed and relevant support.
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract-to-permanent position offering an excellent opportunity to grow professionally while contributing to a dynamic and supportive environment. The role involves engaging with customers, managing data, and ensuring accurate processing of information.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks into member portals, ensuring submissions are verified and confirmed.</p><p>• Handle inbound calls professionally, addressing customer inquiries and resolving issues effectively.</p><p>• Process enrollments and update eligibility records in accordance with company guidelines.</p><p>• Manage mail distribution and assist with scanning and indexing documents.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Coordinate with vendors and representatives to address service-related matters.</p><p>• Schedule appointments and maintain organized records of communications.</p><p>• Respond to customer emails promptly and professionally, ensuring all queries are resolved.</p><p>• Utilize Microsoft Excel and Word for tracking and documentation purposes.</p><p>• Support order entry processes to ensure timely and accurate handling of requests.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>We are looking for a skilled Inside Sales Representative to join our team in Woodland Park, New Jersey. This Contract-to-permanent position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys connecting with customers to provide exceptional service. As part of the manufacturing industry, you will play a key role in ensuring customer satisfaction and contributing to sales growth.</p><p><br></p><p>Responsibilities:</p><p>• Engage with customers proactively to identify potential sales opportunities and recommend tailored products or services.</p><p>• Handle customer returns efficiently by presenting alternatives such as exchanges or other solutions.</p><p>• Utilize upselling and cross-selling techniques to enhance customer experience and drive revenue.</p><p>• Maintain an in-depth understanding of product features, company policies, and promotional campaigns to provide accurate information.</p><p>• Record all customer interactions and activities using designated organizational tools.</p><p>• Respond to inbound calls promptly, addressing customer inquiries and resolving issues effectively.</p><p>• Collaborate with the sales team to provide quotes and support inside sales efforts.</p><p>• Manage both inbound and outbound calls with professionalism and courtesy.</p>
<p>We are looking for a dedicated Customer Service Representative to join a team on a contract basis in Beaverton, Oregon. In this role, you will play a crucial part in fostering relationships with business partners, ensuring smooth coordination, and delivering excellent service. If you have strong communication skills and a proactive mindset, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Make outbound calls to various business owners to secure necessary approvals and build partnerships.</p><p>• Evaluate and qualify potential business relationships to ensure alignment with organizational goals.</p><p>• Maintain and update the database with accurate and organized information about partnerships.</p><p>• Provide administrative support to the project coordinator, including handling additional tasks as needed.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p><p>• Address inbound customer inquiries with professionalism and efficiency.</p><p>• Utilize Microsoft Office Suite tools to prepare documents, track progress, and manage data.</p><p>• Ensure timely follow-ups and maintain clear communication with stakeholders.</p>
<p>We are looking for an Customer Service & Sales Support Associate to join a team in Sanford, Florida. This Contract-to-permanent position is ideal for someone who thrives in a dynamic environment, values customer relationships, and is eager to contribute to both administrative and sales support functions. The role offers an excellent opportunity to grow professionally while supporting key business operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer calls, address inquiries, and provide timely and accurate support.</p><p>• Prepare and manage customer quotes, sales orders, confirmations, and order tracking.</p><p>• Resolve customer concerns effectively, including product inquiries, returns, and follow-ups.</p><p>• Support the sales team by coordinating proposals, distributing promotional materials, preparing samples, and organizing trade show logistics.</p><p>• Maintain organized and accurate records to ensure seamless administrative operations.</p><p>• Monitor and update customer and sales data using Excel, including creating reports and utilizing Pivot Tables.</p><p>• Collaborate with team members to ensure customer satisfaction and sales objectives are met.</p><p>• Proactively identify opportunities to improve processes and enhance customer service.</p><p>• Assist with general office tasks, including data entry and receptionist duties as needed.</p><p>• Provide consistent and reliable support to both customers and internal teams.</p>
