<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. In this Contract-to-Permanent position, you will play a crucial role in supporting customers while handling key administrative tasks. If you thrive in a fast-paced environment and have strong communication skills, this role is an excellent opportunity to grow in your career.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls to assist customers with inquiries and provide accurate information.</p><p>• Process disability payments and manage paperwork for leave of absence requests.</p><p>• Reach out to doctors and employers to verify return-to-work statuses.</p><p>• Conduct intake calls to distribute necessary documentation for leave-related matters.</p><p>• Follow up with medical professionals as needed to gather relevant details.</p><p>• Maintain accurate records using data entry and order entry systems.</p><p>• Manage email correspondence and ensure timely responses to inquiries.</p><p>• Utilize Microsoft Excel and Outlook for tracking and communication purposes.</p><p>• Deliver exceptional service while multitasking in a dynamic environment.</p><p>• Support team members and contribute to a positive workplace culture.</p><p><br></p><p><strong>For immediate consideration, call 97.224.8326.</strong></p><p><br></p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Stratham, New Hampshire. In this role, you will play a key part in providing exceptional service to customers by addressing inquiries, resolving issues, and maintaining accurate records. This position offers an opportunity to build lasting relationships with clients while contributing to the efficiency and success of our operations.<br><br>Responsibilities:<br>• Respond to customer inquiries and manage incoming calls with professionalism and efficiency.<br>• Update and maintain customer account records to ensure accuracy and reliability.<br>• Investigate and resolve service issues by analyzing problems, offering solutions, and ensuring timely follow-up.<br>• Assist customers in identifying clinic options that meet their specific service requirements.<br>• Coordinate with new clinics to establish operational protocols and maintain effective communication.<br>• Manage and update the Clinic Network Database to ensure consistency and accessibility.<br>• Foster trust and build sustainable relationships with customers through open and interactive communication.<br>• Provide accurate and complete information using appropriate tools and methods to address customer needs.<br>• Adhere to established communication guidelines, procedures, and policies to maintain service standards.<br>• Deliver outstanding customer service to enhance client satisfaction and engagement.
<p>Growing global organization located in the Philadelphia Suburbs seeks a Customer Service Representative/Sales Coordinator who can assist with order follow-up, provide administrative support, discuss price quotes, and assist with warehouse activities. This dual-role is also responsible for handling customer inquiries, coordinating logistics, maintaining accurate customer records and coordinating with internal departments to facilitate timely and accurate delivery of products and services. The ideal Customer Service Representative/Sales Coordinator must be detail-oriented, organized, possess great problem-solving skills, and have excellent verbal and written communication skills.</p><p><br></p><p>What you get to do everyday</p><p>· Initiate customer quotes from sales team</p><p>· Maintain organized sales records</p><p>· Process orders according to customer requirements</p><p>· Contract Management</p><p>· Provide customers with detailed order follow-up</p><p>· Ensure efficient, timely delivery of products/services</p><p>· Resolve customer complaints</p><p>· Assist with monthly goal setting</p><p>· Sales analysis reporting</p><p>· Inventory analysis</p><p>· Assist with auditing process</p><p>· Provide administrative support as needed</p>
We are looking for a detail-oriented and customer-focused Customer Service Representative for a Contract position with potential for long-term placement in Pico Rivera, California. This role involves managing customer interactions, processing orders, and maintaining accurate records to support daily operations. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers an excellent opportunity to grow your skills.<br><br>Responsibilities:<br>• Greet customers at the door and provide excellent customer service during their visit.<br>• Log all incoming orders into a daily tracking system, retrieve relevant documents, and distribute them to the appropriate department.<br>• Communicate with customers to confirm incoming orders, ensuring a response time of 30 minutes or less.<br>• Organize and file job jackets into designated filing cabinets for easy retrieval.<br>• Create production tickets with detailed box specifications and generate load tags to support backend operations.<br>• Process sales orders and delivery tickets with accuracy, including adjusting or creating parts as necessary.<br>• Enter and update sales orders in the system, ensuring all details are correctly documented and printed.<br>• Maintain accurate logs for all completed backend tasks and processed sales orders.<br>• Collaborate with team members to address customer inquiries and resolve any issues effectively.
We are looking for a detail-oriented and customer-focused Insurance Customer Service Representative to join our team in Ault, Colorado. This is a long-term contract position ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional service to clients. The role involves handling various insurance-related tasks, including renewals, quoting, and policy management.<br><br>Responsibilities:<br>• Process insurance renewals accurately and efficiently to ensure timely completion.<br>• Provide quotes for large commercial and agricultural policies, tailoring options to meet client needs.<br>• Handle inbound and outbound calls professionally to address client inquiries and requests.<br>• Issue insurance certificates with attention to detail and compliance standards.<br>• Maintain accurate records and data in the internal management system.<br>• Collaborate with team members to resolve complex client issues and deliver solutions.<br>• Assist with order entry to ensure seamless processing of client transactions.<br>• Deliver outstanding customer service by building positive relationships with clients.<br>• Support system-related tasks to enhance operational efficiency as needed.
<p>We are seeking a dynamic and customer-focused <strong>Client Services Representative</strong> to join our team. In this role, you will play a key part in building and maintaining strong relationships with clients, ensuring their needs are met, and delivering exceptional service. The ideal candidate will be a proactive communicator with excellent problem-solving skills and a commitment to providing top-tier client support.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.</li><li>Build and maintain strong client relationships through regular communication and proactive engagement.</li><li>Collaborate with internal teams to ensure timely and accurate delivery of products or services.</li><li>Process client requests, gather needed information, and ensure it is communicated to relevant stakeholders.</li><li>Identify opportunities to enhance the client experience and recommend improvements to processes and procedures.</li><li>Track and document client interactions, requests, and feedback in the CRM system.</li><li>Assist in the onboarding of new clients, ensuring a smooth and seamless transition.</li><li>Stay informed about company products, services, and industry trends to effectively assist clients.</li></ul><p><br></p>
Job Posting: contract Customer Service Representative Position Type: contract, ongoing assignment Pay Rate: $22/hour Location: Dunwoody, Sandy Springs <br> About the Role We are recruiting motivated and detail-oriented Customer Service Representatives for a contract, ongoing assignment in a high-volume call center. If you enjoy solving problems, providing excellent customer support, and working in a fast-paced environment, this role is for you! Key Responsibilities: Handle 50 to 80 inbound and outbound calls daily, ensuring a detail oriented and positive customer experience. Respond to inquiries, resolve issues, and provide accurate information about products, services, or policies. Document all customer interactions in an internal database. Collaborate with team members to meet key performance indicators (KPIs) and service-level agreements (SLAs). Proactively identify opportunities to enhance customer satisfaction and suggest best practices for handling common inquiries. Qualifications Needed: Previous customer service experience in a high-volume call center required. Sales or upselling experience. Strong communication skills, both verbal and written. Excellent problem-solving abilities and high attention to detail. Comfortable working in a fast-paced, dynamic environment. Familiarity with customer relationship management (CRM) tools is advantageous.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Boise, Idaho. In this role, you will provide exceptional support to clients by handling inquiries, processing orders, and ensuring smooth communication. This position offers an opportunity to build lasting relationships with customers while contributing to an efficient and detail-focused service environment.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via inbound calls, ensuring clear and precise communication.<br>• Process and manage customer orders with attention to accuracy and timeliness.<br>• Assist clients with mortgage-related inquiries, including loan administration and foreclosure processes.<br>• Address claims and resolve issues efficiently to maintain customer satisfaction.<br>• Handle both inbound and outbound calls to support various customer service operations.<br>• Collaborate with internal teams to ensure seamless communication and resolution of customer concerns.<br>• Maintain detailed records of customer interactions and transactions using provided systems.<br>• Provide guidance to customers on mortgage lending and closing procedures.<br>• Uphold company standards by delivering high-quality and consistent service.<br>• Identify opportunities to improve customer service processes and suggest solutions.
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p>Behind every successful company is a person (or team) who keeps clients feeling valued, supported, and understood. Our client in <strong>Carlsbad</strong> is seeking a <strong>Client Services Coordinator</strong> — a role designed for someone who thrives on building relationships, managing details, and ensuring nothing falls through the cracks. This isn’t a job where you’re buried in spreadsheets all day. Instead, you’ll be at the center of the action — coordinating between departments, scheduling projects, communicating updates to clients, and making sure everyone is aligned. Think of it as being both the air traffic controller and the friendly voice guiding clients through the process. The ideal candidate loves organization, excels at communication, and has the ability to switch gears quickly without losing focus. If you enjoy being the “glue” that keeps a team connected and a client happy, this role offers both challenge and reward.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Be the main point of contact for clients — answering questions, providing updates, and following through on commitments.</li><li>Coordinate schedules for meetings, service delivery, installations, and follow-ups.</li><li>Track and monitor project milestones, ensuring that deadlines are met and clients are kept informed.</li><li>Maintain accurate client records, service logs, and reporting tools.</li><li>Partner with internal teams (sales, operations, accounting) to troubleshoot issues and deliver seamless service.</li><li>Proactively identify areas to improve the client experience, offering feedback and solutions to leadership.</li><li>Capture and share client insights to help the company continuously evolve its services.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
We are looking for an experienced Customer Service Representative with a background in financial services to join our team in Memphis, Tennessee. The ideal candidate will have expertise in the banking industry and a proven ability to deliver exceptional customer experiences while handling financial inquiries.<br><br>Responsibilities:<br>• Respond to customer inquiries regarding financial products and services with professionalism and accuracy.<br>• Assist clients in resolving issues related to banking transactions and account management.<br>• Analyze customer needs and provide tailored solutions to enhance satisfaction.<br>• Process and verify financial documentation in compliance with company policies.<br>• Maintain up-to-date knowledge of banking regulations and company offerings.<br>• Collaborate with team members to improve service delivery and achieve department goals.<br>• Handle escalated customer concerns with tact and effectiveness.<br>• Document customer interactions and resolutions in the system for record-keeping purposes.<br>• Provide recommendations to improve processes based on customer feedback and observations.
<ul><li><strong>Position: </strong>Customer Service Worksite Representative (Contract Role) Temp to Perm opportunity.</li><li><strong>Location: </strong>2155 W Pinnacle Peak Road #100 Phoenix AZ USA 85027</li><li><strong>Type: 100% Onsite</strong></li><li><strong>Hourly Pay Range: $18-$20/per hour</strong></li><li><strong>Job Hours: It is 40 hours per week. The hours of operation are 7:30am-6:00pm CT</strong></li></ul><p><strong></strong>Job Summary</p><p>Often the first point of contact for customers the Worksite Representative is responsible for addressing customer service concerns inquiries and activities. The Worksite Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Worksite Representative he/she is responsible for creating positive customer experience through professionalism amicability and knowledge of Combined products and systems.</p><p> </p><p>Responsibilities</p><p>- Supporting policyholders with insurance product information</p><p>- Answering client calls and responding to policyholder inquires with claims service and intake related issues</p><p>- Provide detailed information about policies statuses</p><p>- Assist with basic technical troubleshooting for self-service related issues</p><p>- Ability to send transfers to the client sales team to increase APV revenue</p><p>- Ability to handle claim intake for client calls.</p><p>- Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work and other KPIs.</p><p>- Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership.</p><p>- Willingness to perform other duties as assigned.</p><p>- Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>- Represents the Combined tenants: Personal Connection Empathy Problem-Solving and Ownership</p><p> </p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Stamford, Connecticut. In this role, you will handle customer inquiries, manage incoming and outgoing calls, and ensure seamless order processing. This position is ideal for individuals who excel in delivering exceptional customer service and thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone and email.<br>• Handle inbound and outbound calls with efficiency and courtesy.<br>• Process and manage customer orders with accuracy and attention to detail.<br>• Maintain detailed records of customer interactions and transactions.<br>• Troubleshoot and resolve customer issues to ensure satisfaction.<br>• Collaborate with team members to improve service processes and customer experiences.<br>• Provide product and service information to customers as needed.<br>• Uphold company standards for customer service and communication.<br>• Assist in identifying and reporting recurring customer concerns.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This position plays a key role in delivering exceptional service to our customers while supporting business operations. As part of a non-profit organization, you will have the opportunity to make a meaningful impact while working in a dynamic, collaborative environment. This is a Long-term Contract position.<br><br>Responsibilities:<br>• Handle a wide range of customer service tasks, including responding to inquiries and resolving issues efficiently and effectively.<br>• Process integrated and non-integrated orders accurately, ensuring customer satisfaction and addressing errors promptly.<br>• Prepare and deliver monthly reports to management, providing accurate data and insights.<br>• Collaborate with freight carriers to file claims for damaged or lost goods, ensuring cost recovery.<br>• Utilize various software tools, including Salesforce, Microsoft Word, Excel, and Gmail, to manage daily tasks effectively.<br>• Maintain up-to-date knowledge of organizational products and services to address customer needs and provide effective solutions.<br>• Ensure department files and records are organized and current, adhering to best practices.<br>• Communicate effectively with customers, colleagues, and stakeholders, fostering positive relationships.<br>• Suggest and implement process improvements to enhance customer service operations.<br>• Handle sensitive data and information with discretion and confidentiality.
We are looking for an experienced Customer Service Representative to join our team in Liverpool, New York. In this role, you will provide exceptional support to clients and patients, primarily through inbound and outbound calls, while ensuring accurate data entry and correspondence. This is a Contract to permanent position within the healthcare industry, offering an opportunity to grow your skills in a fast-paced and rewarding environment.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with a focus on detail, addressing customer inquiries and resolving issues promptly.<br>• Accurately input orders and customer information into the system to ensure seamless service.<br>• Respond to email correspondence, providing clear and timely communication.<br>• Utilize basic medical terminology and knowledge of medical abbreviations to assist with patient and client needs.<br>• Manage electronic medical records (EMR) efficiently, maintaining accuracy and confidentiality.<br>• Deliver exceptional customer service by understanding client requirements and providing tailored solutions.<br>• Collaborate with team members to ensure consistent and high-quality customer experiences.<br>• Stay informed about company policies and procedures to provide accurate information to customers.<br>• Assist in troubleshooting and resolving customer issues related to healthcare services.<br>• Maintain a detail-oriented demeanor in all interactions, fostering trust and satisfaction among clients.
We are looking for a dedicated Customer Service Representative to join our team in Somerset, New Jersey. In this long-term contract role, you will be responsible for delivering exceptional support to both internal and external customers, ensuring smooth order processing and fulfillment. If you excel in communication, organization, and problem-solving, this position offers a fantastic opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, or other communication channels.<br>• Process customer orders accurately, ensuring all details are captured and addressed.<br>• Handle account management tasks, including updating customer information and resolving discrepancies.<br>• Act as a liaison between customers and internal teams to ensure timely order fulfillment.<br>• Address and resolve customer issues, providing solutions and maintaining satisfaction.<br>• Maintain detailed records of customer interactions and transactions using Excel and other tools.<br>• Collaborate with team members to improve processes and enhance service delivery.<br>• Utilize Outlook and Word to manage communications and documentation effectively.<br>• Monitor and follow up on order statuses to ensure timely delivery.<br>• Stay updated on company policies and procedures to provide accurate information to customers.
<p>We are looking for an experienced Customer Service Representative to join our client's dynamic team in Old Lyme, Connecticut. The ideal candidate will excel in managing customer interactions, processing orders, and maintaining detailed records with precision.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound and outbound customer calls with professionalism, ensuring prompt and accurate responses to inquiries.</p><p>• Process customer orders efficiently using relevant systems and tools, maintaining accuracy and attention to detail.</p><p>• Manage communication through various platforms, including chat boxes and messaging systems, to provide timely support.</p><p>• Utilize Shopify and other systems to facilitate seamless order entry and tracking.</p><p>• Coordinate call flow effectively to maintain high levels of customer satisfaction.</p><p>• Perform data management tasks, including creating and updating records in Excel spreadsheets.</p><p>• Participate in onsite training sessions to gain a thorough understanding of company processes and tools.</p><p>• Collaborate with team members to ensure alignment on customer service goals and standards.</p><p>• Leverage expertise in J.D. Edwards or similar systems to streamline operations and enhance productivity.</p>
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process.<br>• Provide clear and accurate information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and information at all times.<br>• Deliver timely feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Accurately input data into systems while ensuring all information is properly recorded.
We are looking for a dedicated Customer Service Representative to join our team in Liverpool, New York. This is a contract-to-role position within the manufacturing industry, offering an excellent opportunity to transition into a long-term position based on performance. The ideal candidate will play a key role in ensuring customer satisfaction through effective communication and problem-solving.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone and email, ensuring a high level of service.<br>• Address and resolve customer concerns efficiently, providing accurate information and solutions.<br>• Maintain detailed records of customer interactions, transactions, and feedback using internal systems.<br>• Collaborate with account management teams to ensure seamless service delivery.<br>• Utilize Microsoft Excel to track and analyze customer data and metrics.<br>• Assist in creating reports and summaries that support customer service operations.<br>• Uphold excellent phone etiquette while managing high volumes of calls.<br>• Identify opportunities for process improvements to enhance customer satisfaction.<br>• Support team members and management as needed to meet department goals.
We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Tualatin, Oregon. This role is ideal for someone with a strong background in customer service and call center operations who thrives in a fast-paced environment. The position involves handling inbound and outbound calls, managing data entry tasks, and ensuring exceptional service delivery.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with efficiency and a focus on quality.<br>• Provide prompt and courteous assistance to customers, addressing inquiries and resolving issues.<br>• Perform accurate data entry and maintain records using company systems.<br>• Manage email correspondence and respond to customer requests in a timely manner.<br>• Schedule appointments and coordinate follow-ups as needed.<br>• Process orders and ensure accurate entry of customer information.<br>• Utilize Microsoft Excel and Word to create and update reports and documentation.<br>• Collaborate with team members to improve service processes and ensure customer satisfaction.<br>• Maintain a thorough understanding of company products and services to provide accurate information.<br>• Adhere to company policies and procedures while delivering high-quality customer support.
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bellevue, Washington. In this role, you will provide support to clients by addressing their banking needs, resolving inquiries, and ensuring a seamless customer experience. If you excel in communication and have a strong understanding of banking services, this position offers an excellent opportunity to grow within the industry.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients in setting up new accounts and processing banking requests, including address changes and card activations.</p><p>• Respond to customer inquiries, conduct research, and resolve issues promptly either personally or by connecting clients with appropriate bank resources.</p><p>• Act as a liaison between customers and other departments within the bank to ensure timely resolution of concerns.</p><p>• Provide backup support as a teller when needed to maintain smooth branch operations.</p><p>• Perform additional tasks or special projects as assigned to support overall banking functions.</p><p><br></p><p>The pay range for this position is $28.00/hr to $33.00/hr.</p><p><br></p><p>Benefits:</p><p>M/D/V</p><p>Life and AD& D Insurance</p><p>401k with match</p><p>3 weeks PTO</p><p>11 paid holidays</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining seamless communication. If you excel in a fast-paced environment and have a passion for delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently.<br>• Process orders and ensure data entry is completed accurately and in a timely manner.<br>• Respond to both inbound and outbound calls with professionalism and empathy.<br>• Maintain detailed records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to address customer concerns and escalate complex issues when necessary.<br>• Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Stay informed about company policies, procedures, and updates to provide consistent and accurate information.<br>• Assist in improving customer service processes by providing feedback and identifying areas for enhancement.
