Add your latest resume to match with open positions.
1 result for Customer Service Representative in Jackson, MI
- Lansing, MI
- onsite
- Temporary to Hire
- 14.25 - 15.5 USD / Hourly
- <p>We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and supporting accurate order processing in a structured call center setting. The role offers a flexible self-scheduling model within available shift windows, with an expected commitment of 32 to 40 hours each week and a minimum availability of 32 hours required. Shifts available are M-F between 12 noon and 8pm, Saturday and Sunday, 11am-7pm.</p><p><br></p><p>Responsibilities:</p><p>• Handle a steady flow of inbound customer calls with professionalism, accuracy, and a service-focused approach.</p><p>• Place outbound calls as needed to gather information, provide updates, or support customer outreach efforts.</p><p>• Enter orders and customer details into internal systems while maintaining a high level of data accuracy.</p><p>• Respond to customer questions, resolve routine issues, and escalate more complex concerns when appropriate.</p><p>• Maintain clear and courteous communication across every interaction to ensure a positive customer experience.</p><p>• Manage workload effectively within a fast-paced call center environment while meeting scheduling expectations.</p><p>• Follow established procedures, call handling standards, and documentation practices for each customer interaction.</p>
- 2026-05-29T00:00:00Z