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8 results for Customer Service Representative in Cincinnati, OH

Customer Service Representative

Miamisburg, OH
onsite
Temporary
20 - 22 USD / Hourly
South Dayton area company is looking for a Customer Service Representative to join their team! The Customer Service representative will be responsible for processing customer orders, assisting with billing, completing data entry of invoices, maintaining inventory, assisting with shipping & receiving and supporting other clerical duties as needed. This is a contract-to-hire opportunity working full-time hours.
2026-04-09T00:00:00Z

Customer Service Representative

Norwood, OH
onsite
Temporary
18 - 24 USD / Hourly
Do you have a passion for exceptional service and enjoy building positive relationships with clients and customers? Our team is seeking motivated Customer Service Representatives to support a variety of industries across the Cincinnati, OH area. This ongoing opportunity is perfect for individuals eager to grow their skills and launch rewarding careers. What You’ll Do: <ul><li>Respond to customer inquiries via phone, email, or chat in a detail oriented, courteous manner </li><li>Resolve issues efficiently, providing accurate information and ensuring first-contact resolution whenever possible </li><li>Document interactions, update records, and maintain confidentiality of customer data </li><li>Collaborate with other team members and departments to find timely solutions for complex cases </li><li>Recommend process improvements and escalate issues as needed </li><li>Uphold company values and deliver a positive brand experience</li></ul>
2026-03-23T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Cincinnati, Ohio. In this Contract to permanent position, you will play a crucial role in providing exceptional service to our customers, ensuring their needs are met with attention to detail and efficiency. The ideal candidate will have strong communication skills and a keen ability to handle multiple tasks in a fast-paced environment. Responsibilities: • Respond to inbound calls promptly and with attention to detail, addressing customer inquiries and resolving issues. • Manage call center operations by providing excellent customer service and maintaining a positive experience for all callers. • Perform accurate data entry, ensuring customer information is correctly recorded and updated. • Handle email correspondence with customers, delivering clear and concise communication. • Process orders efficiently, ensuring accuracy and timely completion. • Schedule appointments for customers while coordinating with internal teams as needed. • Handle outbound calls as required, maintaining a courteous and detail-oriented demeanor. • Utilize Microsoft Excel and Word to maintain records and generate reports. • Collaborate with team members to ensure customer service goals are met and exceeded. • Monitor and maintain customer satisfaction by proactively addressing concerns and feedback.
2026-04-13T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary
18 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to support a conference event in Cincinnati, Ohio. This is a contract position requiring flexibility to work varied hours and shifts over several days. The role involves assisting with event registration, guest inquiries, and auction activities to ensure a smooth and detail-oriented experience for attendees. Responsibilities: • Provide exceptional support at the registration desk by assisting attendees with check-in and event materials. • Oversee silent auction activities, including managing bids, answering participant questions, and ensuring the process runs smoothly. • Act as a runner to deliver materials, coordinate between teams, and address immediate logistical needs during the event. • Assist guests with inquiries and direct them to appropriate event locations or services. • Ensure all tasks are completed efficiently and with attention to detail to contribute to the success of the conference. • Maintain a friendly and approachable demeanor while addressing attendee needs. • Adapt to shifting priorities and schedules based on the event's flow. • Collaborate with team members to solve problems and maintain seamless operations. • Follow event guidelines and processes to ensure consistency and quality. • Commit to the full duration of the event without interruptions or schedule changes.
2026-04-14T00:00:00Z

Customer Service Representative - 2nd shift

Hebron, KY
onsite
Temporary
20 - 21 USD / Hourly
We are seeking professionals with a strong customer service focus to join our team as customer service representative on the 2nd shift. In this role, you will assist customers with both service needs and routine requests, ensuring timely and effective solutions. This position requires excellent communication skills, professionalism, and the ability to work collaboratively with customers and vendors. Responsibilities:<ul><li>Deliver outstanding customer service when interacting with customers and vendors according to company guidelines.</li><li>Address immediate customer requests, offering relevant product and service details.</li><li>Clearly communicate expected costs and arrival times.</li><li>Follow up consistently to keep customers informed about service status.</li><li>Use sales techniques to resolve customer objections and encourage use of services.</li><li>Provide sales information to interested prospects and relay details to sales team members when needed.</li><li>Identify and escalate priority issues as necessary.</li><li>Support teammates and collaborate effectively within the team environment.</li><li>Attend training sessions to build knowledge of service procedures and repairs.</li><li>Meet established targets for service completion, job profitability, and other performance metrics.</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative - 2nd Shift

Walton, KY
onsite
Temporary
20 - 21 USD / Hourly
We are seeking professionals with a strong customer service focus to join our team as Customer Service Representative on the 2nd shift. In this role, you will assist customers with both service needs and routine requests, ensuring timely and effective solutions. This position requires excellent communication skills, professionalism, and the ability to work collaboratively with customers and vendors. Responsibilities:<ul><li>Deliver outstanding customer service when interacting with customers and vendors according to company guidelines.</li><li>Address immediate customer requests, offering relevant product and service details.</li><li>Clearly communicate expected costs and arrival times.</li><li>Follow up consistently to keep customers informed about service status.</li><li>Use sales techniques to resolve customer objections and encourage use of services.</li><li>Provide sales information to interested prospects and relay details to sales team members when needed.</li><li>Identify and escalate priority issues as necessary.</li><li>Support teammates and collaborate effectively within the team environment.</li><li>Meet established targets for service completion, job profitability, and other performance metrics.</li></ul>
2026-04-13T00:00:00Z

2nd shift Customer Service Representative

Hebron, KY
onsite
Temporary
20 - 21 USD / Hourly
The Service Team is looking to add new members with a strong Customer Service mentality! 2nd shift Service Coordinators are needed to help customers navigate. These coordinators remain highly professional, courteous, and knowledgeable whilst working with customers and vendors alike.Responsibilities: • Provide excellent customer service while speaking with customers and vendors, in accordance with training• Resolve on-demand customer requests and provide customers with product and service information• Communicate clear expectations of costs and estimated time of arrival• Follow up with customers in a timely manner to keep them informed• Create service estimates, complete billing process and collect payments• Use sales skills to overcome customer objections and persuade prospects to proceed with service rather than shopping competitors• Provide sales information to interested prospects and forward contact information to an Inside Sales team member when necessary• Identify and escalate priority issues and route calls to appropriate resource• Achieve monthly targets for close percentage, gross profit per job and other targets Qualifications:• Two-year Associated Degree preferred, minimum High School diploma• Experience in (inbound and outbound) sales and customer service preferred• Logistics coordinators, freight brokers, dispatching experience is a plus• Able to provide exceptional customer service and amicably resolve disputes with customers and vendors• Able to work under pressure and handle multiple requests• Multi-tasking and Attention to detail are required• This position requires sitting at a work station carrying out a variety of both manual and computerized data entry and processing tasks• Experience effectively using computers and learning new computer programs• One weekend shift per week required• Flexibility with schedule to assist with a 24/7 365 environment (Will be required to work some holidays) Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
2026-04-10T00:00:00Z

Customer Service Support: I (Junior)

Fairfield, OH
onsite
Temporary
22 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a key role in providing exceptional support to customers, ensuring their inquiries are addressed efficiently. This position requires a proactive approach to problem-solving, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment. Responsibilities: • Respond to customer inquiries via phone, email, or in person, delivering accurate and timely information. • Provide support with general office tasks, ensuring all documentation and processes are handled efficiently. • Conduct research to resolve customer issues or provide in-depth responses to inquiries. • Maintain thorough and effective email correspondence with clients and internal teams. • Assist with hiring-related processes, including scheduling and managing communication with candidates. • Troubleshoot customer concerns and escalate complex issues to the appropriate departments. • Deliver clear and precise communication to ensure customer satisfaction. • Collaborate with team members to improve service delivery and address common challenges. • Stay updated on company products, services, and policies to provide accurate information. • Ensure all customer interactions are logged and documented appropriately.
2026-04-17T00:00:00Z