We are looking for a dedicated Customer Service Representative to join our team on a contract to hire basis in Encino, California. This role is ideal for someone who is detail oriented, thrives in a fast-paced environment, and enjoys assisting customers with their inquiries. You will play a vital role in ensuring customer satisfaction while maintaining accurate records and delivering exceptional service. Responsibilities:• Respond to inbound calls promptly and courteously, addressing customer needs and concerns.• Provide exceptional customer service support in a call center environment.• Accurately input and update customer data into internal systems.• Manage email correspondence with clients and resolve inquiries effectively.• Handle both inbound and outbound calls efficiently to meet service objectives.• Utilize VoIP systems to communicate with customers and maintain call quality.• Schedule appointments and coordinate customer service requests.• Process order entries with precision and attention to detail.• Collaborate with team members to ensure smooth operations and customer satisfaction.• Use Microsoft Excel and Word to organize and document customer information.

• Proven experience in customer service, ideally within a call center environment. • Strong skills in handling inbound and outbound calls. • Proficiency in data entry and maintaining accurate records. • Familiarity with VoIP systems and voice over internet protocol (VoIP) communication. • Advanced knowledge of Microsoft Excel and Word. • Ability to manage email correspondence and resolve client inquiries. • Excellent organizational and time-management skills. • Effective communication abilities, both verbal and written.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Encino, CA
onsite
Temporary
22.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract to hire basis in Encino, California. This role is ideal for someone who is detail oriented, thrives in a fast-paced environment, and enjoys assisting customers with their inquiries. You will play a vital role in ensuring customer satisfaction while maintaining accurate records and delivering exceptional service. Responsibilities:• Respond to inbound calls promptly and courteously, addressing customer needs and concerns.• Provide exceptional customer service support in a call center environment.• Accurately input and update customer data into internal systems.• Manage email correspondence with clients and resolve inquiries effectively.• Handle both inbound and outbound calls efficiently to meet service objectives.• Utilize VoIP systems to communicate with customers and maintain call quality.• Schedule appointments and coordinate customer service requests.• Process order entries with precision and attention to detail.• Collaborate with team members to ensure smooth operations and customer satisfaction.• Use Microsoft Excel and Word to organize and document customer information.
2025-12-15T17:18:54Z