We are looking for a Client Services Representative to join our team in Greenville, South Carolina. In this role, you will act as the primary point of contact for builders and homeowners, ensuring seamless communication and resolution of service-related issues. Your attention to detail and ability to coordinate effectively will be essential in maintaining customer satisfaction and upholding our company’s standards.<br><br>Responsibilities:<br>• Serve as the main liaison between builders and homeowners, managing all communication regarding service requests.<br>• Create and process work orders related to repairs, replacements, and other service needs.<br>• Address and resolve customer concerns promptly, ensuring satisfaction in every interaction.<br>• Coordinate schedules and appointments for service-related activities.<br>• Monitor and manage incoming service tickets to ensure timely resolution.<br>• Maintain accurate records of all customer interactions and service requests.<br>• Communicate warranty details and service policies to customers effectively.<br>• Utilize software tools like Excel and Outlook to manage tasks and track progress.<br>• Provide actionable recommendations to improve customer experience and service delivery.<br>• Collaborate with internal teams to ensure efficient handling of customer needs.

• Minimum of 2 years of experience in a customer service or client-facing role.<br>• Strong communication skills with the ability to address complaints professionally.<br>• Proficiency in using software tools such as Excel and Outlook.<br>• Demonstrated ability to coordinate schedules and manage appointments effectively.<br>• Experience in resolving customer issues and providing actionable solutions.<br>• High attention to detail and organizational skills.<br>• Ability to maintain accurate and thorough documentation of customer interactions.<br>• Familiarity with warranty policies and service procedures is preferred.

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>