We are looking for a dedicated IT Product and Financial Analyst to join our team in Richmond, Virginia. In this long-term contract position, you will play a vital role in analyzing financial data, forecasting budgets, and ensuring compliance with security-related initiatives. This is an excellent opportunity for someone with a strong background in finance or accounting and a willingness to learn about IT security products.<br><br>Responsibilities:<br>• Perform detailed financial analysis and forecasting to support budgets for security products and services.<br>• Develop and implement budgeting models to manage funding requests and ensure cost efficiency.<br>• Collaborate with IT security, procurement, and compliance teams to align financial strategies with organizational objectives.<br>• Track and report financial performance against budgets, identifying potential risks and opportunities.<br>• Provide financial insights during procurement processes and vendor negotiations.<br>• Conduct cost-benefit analyses and lifecycle cost evaluations for new security initiatives and technology acquisitions.<br>• Prepare comprehensive financial reports and presentations for senior leadership and oversight entities.<br>• Assist in improving financial processes and systems related to security program funding and expenditure tracking.<br>• Support evaluations of the financial feasibility of new security products or enhancements.
We are looking for a detail-oriented Inventory Clerk to join our team on a contract basis in Henrico, Virginia. In this role, you will play a key part in managing inventory processes, ensuring efficient order preparation, and maintaining accurate records. This position offers an excellent opportunity to contribute to a dynamic work environment while honing your organizational skills.<br><br>Responsibilities:<br>• Pick and pack orders efficiently, ensuring all items are accurately selected and prepared for shipment.<br>• Retrieve and print customer orders from the computer system, pull samples as needed, and securely pack them for delivery.<br>• Transport packed boxes to designated areas for pick-up by the appropriate team.<br>• Coordinate trucking arrangements and confirm delivery schedules to ensure timely shipments.<br>• Monitor delivery statuses and communicate with suppliers to address any delays or issues.<br>• Investigate and resolve problems related to damages, shortages, or rejected deliveries from suppliers.<br>• Accurately record the receipt of raw and packaging materials into the inventory system.<br>• Facilitate product transfers between warehouses by processing sales orders, arranging transportation, and managing logistics paperwork.<br>• Work closely with receiving teams to ensure smooth operations and proper documentation.
We are looking for a Facilities Coordinator to join our team on a Contract basis in Richmond or Plano, Virginia. This role offers a hybrid work schedule with a minimum of three days onsite per week and requires a high level of organization, attention to detail, and proficiency in Google Suite and Microsoft Excel. The ideal candidate will support various facilities management functions, collaborate with vendors and service providers, and ensure seamless operations within a corporate environment.<br><br>Responsibilities:<br>• Serve as the primary liaison between support services, account teams, and external vendors to ensure efficient communication and coordination.<br>• Utilize computerized maintenance management systems to create, monitor, and manage work orders and reports.<br>• Support process-oriented tasks such as site closures, transaction sales, and final walkthrough scheduling.<br>• Coordinate requests from vendors, landlords, and buyers while tracking utility data and storm event updates.<br>• Provide superior customer service, addressing unique situations with professionalism and creative problem-solving.<br>• Ensure the delivery of committed services, follow up with customers, and maintain client satisfaction.<br>• Assist with building services and operational needs, ensuring minimal disruption to client environments.<br>• Monitor and improve processes, systems, and service delivery for continuous client satisfaction.<br>• Collaborate with facilities staff and service providers to execute tasks effectively.<br>• Handle additional duties and tasks as assigned to support overall operations.
We are looking for an experienced Human Resources Manager to join our team in Richmond, Virginia. This role requires an individual with strong expertise in employee relations and HR administration, along with a talent for mentoring leadership and fostering engagement. The ideal candidate will be committed to supporting organizational goals through effective communication and comprehensive HR practices.<br><br>Responsibilities:<br>• Oversee employee relations processes, addressing workplace concerns and ensuring compliance with regulations.<br>• Guide and mentor leadership on handling complex employee issues, promoting effective communication and conflict resolution.<br>• Provide insights on legal implications related to HR matters and advise leaders accordingly.<br>• Manage day-to-day HR operations, ensuring smooth implementation of policies, procedures, and best practices.<br>• Facilitate employee engagement initiatives to foster a positive and productive work environment.<br>• Administer benefits programs, ensuring employees understand and utilize available resources.<br>• Handle workers’ compensation processes, ensuring accurate documentation and compliance.<br>• Support onboarding processes to ensure new hires are effectively integrated into the organization.<br>• Utilize HRIS systems to manage employee data and streamline administrative tasks.<br>• Collaborate with the VP of HR to align operational HR activities with strategic goals.
We are looking for a dedicated HR Coordinator to join our team in Richmond, Virginia. This role is ideal for a detail-oriented individual with a strong background in human resources who thrives in a fast-paced environment and is passionate about fostering positive employee experiences. You will play a key role in supporting HR functions, ensuring smooth operations, and maintaining compliance with policies and procedures.<br><br>Responsibilities:<br>• Manage employee relations by addressing workplace concerns and fostering a positive and inclusive environment.<br>• Oversee HR administrative tasks, ensuring the accuracy and organization of personnel records and documentation.<br>• Coordinate onboarding processes to ensure new hires have a seamless transition into the company.<br>• Assist in the administration of employee benefits, including enrollment and resolving related inquiries.<br>• Maintain and update HRIS systems, ensuring data integrity and timely reporting.<br>• Support recruitment efforts by coordinating interviews and managing candidate communications.<br>• Provide guidance on company policies and procedures to employees and managers.<br>• Collaborate with leadership to develop and implement HR strategies that align with business goals.<br>• Monitor compliance with labor laws and regulations, addressing any issues proactively.<br>• Participate in HR projects, contributing to continuous improvement initiatives.
We are looking for an experienced Cost Accountant to join our team in Henrico, Virginia. In this role, you will oversee detailed financial analysis, ensure accurate reporting, and provide actionable insights to improve operational efficiency. You will collaborate with various teams to maintain compliance with accounting standards and support the organization’s financial goals.<br><br>Responsibilities:<br>• Conduct regular reviews of profit and loss accounts to ensure postings align with established policies and procedures.<br>• Analyze variances between actual figures and forecasts, investigate discrepancies, and make necessary adjustments.<br>• Gather and report business reasons for unresolved variances to ensure transparency.<br>• Reconcile balance sheet accounts with sub-ledgers or schedules, identifying and resolving any inconsistencies.<br>• Periodically review accounts to identify risks and take proactive measures to mitigate them.<br>• Plan and execute book-closing activities and reporting tasks with precision and timeliness.<br>• Collaborate with relevant teams to develop accurate forecasts and budgets for applicable accounts.<br>• Partner with operations teams to enhance business and operational metrics.<br>• Stay informed on accounting regulations and reporting requirements to ensure compliance.
We are looking for a skilled Procurement Analyst to join our team in Ruther Glen, Virginia. In this role, you will be responsible for managing critical procurement processes to support engineering, construction, and compliance-driven projects. The ideal candidate will have a strong background in sourcing and supply chain logistics, ensuring the delivery of high-value equipment and materials on time and within regulatory standards.<br><br>Responsibilities:<br>• Source and procure high-value equipment, such as switchgear, generators, chillers, and fire alarm panels, ensuring compliance with applicable regulations.<br>• Manage supply chain activities to align with mission-critical schedules and project requirements.<br>• Ensure adherence to the Buy American Act and other compliance standards, including §889 regulations.<br>• Coordinate with engineering and construction teams to support the design and implementation of electrical distribution systems, fire safety systems, and structured cabling.<br>• Facilitate contract negotiations to secure favorable terms with vendors and suppliers.<br>• Monitor procurement activities to optimize cost-efficiency while maintaining quality standards.<br>• Collaborate with stakeholders to streamline processes and resolve supply chain challenges.<br>• Oversee warranty support and the transition of equipment to operations and maintenance teams.<br>• Conduct testing and commissioning of procured materials to ensure functionality and acceptance.<br>• Provide detailed reporting and analysis to support procurement strategies and decision-making.
<p>We are looking for a skilled and detail-oriented Bookkeeper to join our team in Richmond, Virginia. This role is 30 to 35 hours a week and you will play a vital part in managing financial transactions and maintaining accurate records to support the organization’s goals and operations. This is an excellent opportunity for someone who has a strong background in bookkeeping and thrives in a collaborative and mission-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate financial records and ensure all transactions are properly documented.</p><p>• Process accounts payable and accounts receivable, including timely invoicing and payment tracking.</p><p>• Perform monthly bank reconciliations to ensure consistency between financial records and bank statements.</p><p>• Prepare detailed financial reports to provide insights into the organization's financial health.</p><p>• Utilize QuickBooks to manage and organize financial data efficiently.</p><p>• Monitor and manage budgets, ensuring expenditures align with organizational goals.</p><p>• Assist in the preparation of tax filings and compliance-related documentation.</p><p>• Collaborate with team members to address financial inquiries and provide recommendations on financial processes.</p><p>• Uphold confidentiality and integrity in handling sensitive financial information.</p>
We are looking for a Senior Audit Associate to join our team in Richmond, Virginia. This position focuses on conducting audit engagements primarily for non-profit clients and will play a key role in ensuring compliance and accuracy in financial reporting. The ideal candidate will have experience in overseeing audit processes and mentoring less experienced team members toward successful project completion.<br><br>Responsibilities:<br>• Conduct comprehensive audit engagements for non-profit organizations, ensuring compliance with all applicable regulations and standards.<br>• Review and evaluate the work of less experienced audit staff, providing constructive feedback and guidance.<br>• Perform detailed Sarbanes-Oxley testing to assess internal controls and financial systems.<br>• Execute IT General Controls (ITGC) audits to verify the integrity and security of information systems.<br>• Collaborate with clients to address audit findings and recommend improvements in financial practices.<br>• Prepare and present audit reports to stakeholders, highlighting key findings and actionable recommendations.<br>• Stay updated on industry standards and regulatory changes to maintain audit quality.<br>• Utilize expertise in information systems auditing to identify risks and implement effective controls.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Petersburg, Virginia. In this role, you will be the first point of contact for customers, handling inquiries and providing exceptional support. This is a long-term contract position in the manufacturing industry, ideal for someone with a strong commitment to delivering outstanding service.<br><br>Responsibilities:<br>• Respond promptly and courteously to inbound customer inquiries via phone or email.<br>• Provide accurate information about products and services to ensure customer satisfaction.<br>• Process customer orders efficiently, ensuring accuracy in data entry and order details.<br>• Address and resolve customer complaints or issues with a focus on achieving positive outcomes.<br>• Manage a high volume of inbound and outbound calls while maintaining a friendly and detail-oriented demeanor.<br>• Collaborate with internal departments to resolve customer concerns and improve service delivery.<br>• Maintain up-to-date knowledge of company products, policies, and procedures to assist customers effectively.<br>• Document customer interactions and transactions accurately in the system.<br>• Identify opportunities for process improvements to enhance the customer experience.<br>• Follow company protocols and standards to ensure a consistent and high-quality service.
<p>New role! Richmond VA</p><p>We are looking for an experienced Tax Manager to oversee corporate tax functions at our Richmond, Virginia location. This role is essential in ensuring compliance with federal, state, and international tax regulations while driving strategic initiatives to optimize tax processes. The ideal candidate will possess strong leadership skills, a deep understanding of tax laws, and the ability to manage and mentor a team effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage the domestic income tax function, including compliance and reporting for federal and state regulations.</p><p>• Review and approve federal and state income tax returns prepared by staff, ensuring accuracy and completeness.</p><p>• Oversee non-income tax filings and supporting calculations, ensuring compliance with all applicable laws.</p><p>• Lead tax audits and inquiries at federal and state levels, providing thorough documentation and responses.</p><p>• Prepare and review monthly and annual tax provisions, including supporting workpapers and analysis of current and deferred taxes.</p><p>• Conduct research on federal and state tax laws, offering strategic planning and recommendations.</p><p>• Collaborate with internal and external stakeholders to address tax-related concerns and initiatives.</p><p>• Mentor and guide team members, fostering growth and ensuring high performance.</p><p>• Take initiative to streamline processes, improve efficiency, and meet deadlines ahead of schedule.</p><p>• Stay updated on changes in tax regulations and pursue continuous learning opportunities to enhance expertise.</p>
We are looking for a Bilingual Customer Service Representative to join our team in Richmond, Virginia. In this role, you will be the primary point of contact for clients, ensuring their needs are met efficiently and accurately. This position involves maintaining high levels of customer satisfaction while performing key administrative tasks such as order processing, invoicing, and report generation.<br><br>Responsibilities:<br>• Communicate effectively with clients to address their inquiries, process orders, and resolve issues promptly.<br>• Ensure all customer orders are accurately entered and processed in compliance with company standards and regulatory requirements.<br>• Handle return authorizations and complaints professionally, striving to maintain positive client relationships.<br>• Generate detailed reports to track performance and support decision-making.<br>• Collaborate across departments to meet customer expectations and fulfill service commitments.<br>• Prepare and issue invoices, assisting with monthly billing cycles.<br>• Participate in annual inventory activities, ensuring accuracy and proper documentation.
We are looking for a dedicated Credentialing Specialist to support healthcare operations in Richmond, Virginia. This long-term contract position offers the opportunity to apply your expertise in credentialing processes and compliance within the managed care sector. Join a dynamic team where your skills will ensure smooth workflows and adherence to industry standards.<br><br>Responsibilities:<br>• Oversee credentialing and re-credentialing applications for healthcare providers, ensuring compliance with Medicare, Medicare Advantage, and managed care organization standards.<br>• Manage the end-to-end credentialing process, including verifying provider qualifications, certifications, and licensure.<br>• Maintain accurate and up-to-date records in credentialing databases and systems.<br>• Ensure compliance with regulatory requirements and industry standards throughout credentialing workflows.<br>• Collaborate with healthcare providers and internal teams to address credentialing inquiries and resolve issues promptly.<br>• Conduct thorough audits of credentialing applications and documentation to ensure accuracy and completeness.<br>• Stay informed on changes in healthcare regulations and credentialing requirements to adapt processes as needed.<br>• Provide training and guidance to team members on credentialing procedures and best practices.<br>• Support the implementation of process improvements to enhance efficiency and accuracy in credentialing operations.
We are looking for a dedicated and experienced Customer Service Manager to join our team in Richmond, Virginia. This role is vital in ensuring customer satisfaction, managing a dynamic customer service team, and overseeing order processing and compliance with regulatory standards. The ideal candidate will be detail-oriented, proactive, and committed to delivering high-quality service in a fast-paced wholesale distribution environment.<br><br>Responsibilities:<br>• Lead and manage the customer service team to maintain a positive and efficient work environment.<br>• Provide training and development opportunities for new and existing team members.<br>• Conduct annual performance evaluations to assess and enhance team effectiveness.<br>• Handle customer inquiries, complaints, and return authorizations with professionalism and promptness.<br>• Process purchase orders for domestic and international clients accurately and efficiently.<br>• Prepare invoices and support monthly billing activities.<br>• Ensure adherence to regulatory standards, including ISO 9001 requirements, in all order processing.<br>• Collaborate with sales, pricing, and other internal departments to address and fulfill customer needs.<br>• Assist with annual inventory activities, including reconciliation tasks.<br>• Support pricing updates and assist the Sales Department with generating customer reports.
We are looking for a skilled Collections Specialist to join our team in Henrico, Virginia. This Contract-to-Permanent position offers an excellent opportunity to utilize your expertise in managing past-due accounts, particularly in real estate and property taxes. The ideal candidate will thrive in a fast-paced, high-volume environment while maintaining professionalism and delivering exceptional customer service.<br><br>Responsibilities:<br>• Contact clients regarding overdue real estate and property tax payments to negotiate repayment plans.<br>• Manage a high volume of accounts in a fast-paced call center environment.<br>• Utilize advanced collection techniques to resolve outstanding balances efficiently.<br>• Respond promptly to customer inquiries and provide accurate information about account statuses.<br>• Collaborate with internal teams to address discrepancies and ensure payment accuracy.<br>• Maintain detailed records of all communications and transactions with clients.<br>• Adhere to company policies and regulatory requirements while conducting collections activities.<br>• Analyze account data to identify trends and recommend strategies for improving collections processes.<br>• Deliver exceptional service during all interactions to foster positive relationships with clients.
<p>We are looking for a dedicated Receptionist/Administrative Assistant for a client in Richmond, Virginia. This role focuses on delivering exceptional customer service by fostering proactive communication, building strong client relationships, and creating a hospitality-driven workplace atmosphere. As a key part of the experience program, you will be instrumental in ensuring a seamless and engaging experience for both clients and service partners. This is a contract to hire opportunity!</p><p><br></p><p>Responsibilities:</p><p>• Manage various programs, including access badges for contractors, landlord building access cards, lost and found services, luggage storage, and quarterly inspections for art and meeting spaces.</p><p>• Collaborate with the conference services team and administrative staff to organize and support site events.</p><p>• Address and escalate issues related to building services such as janitorial, mailroom, facilities, copier services, parking, badging, and conference rooms by submitting work orders through appropriate channels.</p><p>• Foster teamwork and cooperation with other service lines to ensure smooth operations.</p><p>• Contribute to projects and initiatives aimed at enhancing employee engagement, boosting productivity, reducing costs, mitigating risks, and creating value for the client.</p><p>• Perform additional responsibilities and tasks as assigned to support overall service delivery.</p>
We are looking for a highly organized and detail-oriented Accounts Payable Clerk to join our team in Charles City, Virginia. In this role, you will manage accounts payable functions related to inventory purchases from salvage yards, ensuring accuracy and efficiency in all transactions. The ideal candidate will have strong communication skills and the ability to work independently while supporting the broader accounting department.<br><br>Responsibilities:<br>• Handle brokered accounts payable functions for designated locations, with occasional support for other sites as needed.<br>• Reconcile complex accounts payable transactions using industry-specific software, Excel, and manual processes.<br>• Identify and report variances, collaborating with managers to resolve discrepancies and prevent future errors.<br>• Maintain consistent communication with vendors to address questions and ensure timely processing.<br>• Perform additional tasks and projects to assist the accounting department as required.
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. This is a Contract-to-Permanent position within the wholesale distribution industry, offering an opportunity to showcase your customer service expertise while contributing to a dynamic and collaborative environment. If you thrive in fast-paced settings and enjoy resolving customer inquiries, this role is perfect for you.<br><br>Responsibilities:<br>• Address and resolve customer issues promptly and professionally.<br>• Process order changes with accuracy and efficiency.<br>• Coordinate with freight carriers to track and confirm shipment statuses.<br>• Handle claims and modifications related to customer orders.<br>• Collaborate with various departments to ensure seamless communication and resolution of issues.
We are looking for a dedicated Product Support Specialist to join our team in Midlothian, Virginia. This Contract-to-permanent position offers an exciting opportunity to support critical business systems in the construction industry. The ideal candidate will bring expertise in IT systems management, reporting tools, and cybersecurity protocols to ensure seamless operations and compliance.<br><br>Responsibilities:<br>• Manage and maintain IT inventory across multiple business locations.<br>• Develop and present proposals for new IT equipment, such as servers, printers, and computers.<br>• Evaluate IT investments to align with organizational needs and strategic objectives.<br>• Monitor and ensure reliability of backup systems and disaster recovery processes.<br>• Conduct regular testing of business continuity plans to minimize risks.<br>• Implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems.<br>• Oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality.<br>• Create and automate business reports using tools like Power BI, streamlining data processes.<br>• Provide technical training and support to employees, bridging gaps in understanding.<br>• Collaborate with stakeholders to translate technical concepts into actionable strategies.
We are looking for a dedicated Desktop Support Analyst to join our team in Prince George, Virginia. This long-term contract position offers an excellent opportunity to contribute to a dynamic manufacturing environment by providing technical solutions and ensuring seamless desktop operations. If you are skilled in troubleshooting and passionate about delivering exceptional IT support, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical support for desktop hardware, software, and peripheral devices, ensuring optimal functionality.<br>• Administer and troubleshoot Active Directory accounts, including user permissions and group policies.<br>• Perform imaging and deployment of workstations while maintaining compliance with company standards.<br>• Diagnose and resolve issues related to Microsoft Windows 10 and other desktop operating systems.<br>• Collaborate with team members to identify and implement improvements in IT processes and support.<br>• Maintain accurate documentation of technical procedures, configurations, and support activities.<br>• Assist in the setup and installation of new desktop equipment and related hardware.<br>• Respond promptly to user requests and technical issues, delivering solutions in a timely manner.<br>• Ensure adherence to security protocols and company policies during all support activities.<br>• Provide guidance to end-users on best practices for utilizing desktop systems and software.
<p>Exceptional opportunity for Richmond based real estate company! We are looking for an experienced Senior Property Accountant. This role is crucial in ensuring the accuracy and integrity of financial records for our property portfolio. The ideal candidate will be detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and reconcile property bank accounts, promptly addressing and resolving any discrepancies.</p><p>• Perform detailed reconciliations of balance sheet accounts, including asset capitalization and discrepancy resolution.</p><p>• Prepare and review mortgage reconciliations, including escrow accounts, ensuring accuracy and resolving variances.</p><p>• Validate monthly management fee calculations and obtain necessary approvals.</p><p>• Create and post journal entries such as reclassifications, depreciation, amortization, and accruals.</p><p>• Generate comprehensive property financial reporting packages and other essential financial data.</p><p>• Conduct analysis of account information and provide insights on trends.</p><p>• Support the annual budget preparation process and assist with year-end audits and tax requirements.</p><p>• Participate in special projects and provide support as needed.</p>
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. In this role, you will provide outstanding support to customers by handling inquiries, managing orders, and resolving issues with efficiency and attention to detail. This is a Contract to permanent position, offering an excellent opportunity to grow within the transport industry.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer calls, addressing inquiries and concerns with a positive attitude.<br>• Process order entries accurately and efficiently while ensuring customer satisfaction.<br>• Collaborate with team members to resolve customer issues and provide solutions.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Deliver exceptional service by staying informed about company products and policies.<br>• Follow up with customers as needed to ensure their issues are fully resolved.<br>• Handle high call volumes with attention to detail, ensuring all customers feel valued and supported.<br>• Assist in identifying trends in customer feedback to improve overall service quality.<br>• Adhere to company guidelines and standards for customer service excellence.
We are looking for an organized and proactive Dispatcher to join our team in Richmond, Virginia. In this role, you will be responsible for coordinating transit operations, ensuring the timely dispatch of bus drivers, and maintaining efficient communication channels. This is a Contract-to-Permanent position that offers the opportunity to grow within the transport industry.<br><br>Responsibilities:<br>• Coordinate the scheduling and dispatch of bus drivers to ensure timely service.<br>• Maintain clear and effective communication with drivers to address any operational issues.<br>• Utilize computer-aided dispatch systems to manage and monitor transit operations.<br>• Provide exceptional customer service by assisting with inquiries and resolving service-related concerns.<br>• Monitor transportation routes and adjust schedules as needed to optimize efficiency.<br>• Collaborate with logistics teams to ensure smooth operations and manage resources effectively.<br>• Document and report incidents, delays, or other operational challenges promptly.<br>• Ensure compliance with company policies and transportation regulations.<br>• Track and analyze operational data to identify areas for improvement.
We are looking for an experienced Senior Staff Accountant to join our team in Toano, Virginia. In this role, you will oversee accounts payable and receivable, maintain accurate financial records, and ensure compliance with tax and regulatory requirements. You will be the sole accountant managing essential financial operations while collaborating with other team members to ensure seamless processes.<br><br>Responsibilities:<br>• Handle accounts payable and receivable processes, ensuring timely and accurate entries.<br>• Maintain detailed financial records and resolve any discrepancies.<br>• Oversee cash flow management and prepare financial reports for tax filings, including annual tax and 1099 reports.<br>• Manage multistate sales tax reporting and compliance, working closely with Avalara.<br>• Collaborate with the customer service/accounting team member on credit card coding, asset tracking, and subscription/license management.<br>• Ensure compliance with applicable accounting standards and regulations.<br>• Utilize Oracle NetSuite for financial operations and reporting.<br>• Perform month-end close activities, including journal entries and account reconciliations.<br>• Prepare and reconcile bank statements to maintain accurate financial data.<br>• Provide insights and recommendations to the company president based on financial analysis.
<p>We are looking for a detail-oriented, bilingual, Spanish speaking, Collections Specialist to join our team in Henrico, Virginia. This Contract to permanent position is ideal for someone with strong communication skills and a background in commercial and consumer collections. The role involves managing past-due real estate and property tax accounts while providing excellent customer service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue real estate and property tax accounts and arrange payment plans.</p><p>• Monitor and follow up on outstanding balances to ensure timely resolution of payment issues.</p><p>• Utilize call center tools to manage high volumes of customer interactions efficiently.</p><p>• Collaborate with internal teams to investigate and resolve disputes related to billing and collections.</p><p>• Maintain accurate records of all customer communications and payment agreements.</p><p>• Ensure compliance with relevant laws and company policies during collection activities.</p><p>• Provide exceptional customer service while handling sensitive financial matters.</p><p>• Analyze account histories to identify trends and recommend improvements to collection strategies.</p><p>• Respond promptly to customer inquiries regarding account balances and payment terms.</p><p>• Contribute to team goals by meeting or exceeding collection targets.</p>
