We are looking for a Desktop Support Analyst to join our team in White Plains, New York. This is a Contract to permanent position, offering an excellent opportunity to work in a dynamic environment while utilizing your technical expertise. The ideal candidate will excel at troubleshooting and maintaining desktop systems, ensuring smooth operations for users.<br><br>Responsibilities:<br>• Provide technical support for PC workstations and related desktop hardware, ensuring optimal functionality.<br>• Manage and troubleshoot issues within Active Directory, including user accounts and permissions.<br>• Install, configure, and maintain Windows 10 operating systems across multiple devices.<br>• Perform desktop imaging processes to maintain system consistency and enhance deployment efficiency.<br>• Diagnose and resolve hardware and software problems, minimizing downtime for end users.<br>• Collaborate with team members to deliver timely and effective IT solutions.<br>• Ensure consistent documentation of issues, resolutions, and system configurations.<br>• Conduct regular updates and patches to operating systems to maintain security and performance.<br>• Assist with onboarding new users by setting up workstations and ensuring access to necessary systems.

• Proven experience in desktop support roles, with a focus on PC workstations and hardware.<br>• Proficiency in managing and troubleshooting Active Directory environments.<br>• Strong knowledge of Windows 10 operating systems, including installation and maintenance.<br>• Familiarity with desktop imaging techniques and tools.<br>• Ability to diagnose and resolve technical issues effectively and efficiently.<br>• Excellent communication skills to interact with users and team members.<br>• Strong organizational skills to manage multiple tasks and priorities.<br>• A commitment to staying updated on industry trends and best practices in IT support.

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>