Professional Qualifications:<br>• 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P&C domain.<br>• Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.<br>• Experience in working in Underwriting and Claims applications.<br>• Experience in data integration and data quality projects.<br>• Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time<br>• Excellent understanding of how technology impacts the business.<br>• Excellent team player with a proven background of individual contribution.<br><br>Preferred Technical Skills:<br>• Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)<br>• Understanding of XML and/or JSON languages is a plus<br>• Strong SQL skills to query SQL databases
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>Accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.</p><p>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)</p><p>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.</p><p>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications</p><p>• Support integration projects with external vendors and actively contribute to requirements development.</p><p>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.</p><p>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS</p><p> Troubleshoot and analyze software issues related to fulfillment and other operational technologies</p><p>Qualifications:</p><p>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.</p><p>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.</p><p>• Experience performing rigorous software testing and validation in Agile environments.</p><p>• Ability to read, interpret, and communicate API functionality effectively.</p><p>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.</p><p>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.</p><p>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.</p><p>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.</p><p>• A passion for continuous learning and adapting quickly to evolving challenges.</p><p>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.</p>
<p>We are looking for an experienced Client Service Advisor to join our team. This role focuses on providing strategic guidance to clients in areas such as estate planning, tax strategies, and investment analysis. The ideal candidate will have strong expertise in financial advising and a proven ability to deliver personalized solutions to meet client needs. Candidate needs to hold CFP designation.</p><p><br></p><p><strong><u>Qualified CFP candidates can email resume directly to joe.ciavardini@roberthalf</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Advise clients on estate planning strategies to protect and manage their assets effectively.</p><p>• Develop tailored tax planning solutions to optimize financial outcomes for clients.</p><p>• Conduct detailed investment analyses to identify opportunities and mitigate risks.</p><p>• Build and maintain strong client relationships by providing exceptional service and clear communication.</p><p>• Collaborate with clients to create comprehensive financial plans that align with their long-term goals.</p><p>• Monitor market trends and equity investments to provide informed recommendations.</p><p>• Prepare detailed reports and presentations to communicate financial insights and strategies.</p><p>• Ensure compliance with financial regulations and industry standards in all advisory services.</p><p>• Utilize advanced financial tools and software to enhance analysis and decision-making processes</p>
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>We are seeking an entry level Accountant in Middlesex County, NJ. In this role you will be responsible for accounts payables, accounts receivable, journal entries, and more. A Bachelor’s Degree in Accounting or Finance is required.</p><p> </p><p>Responsibilities:</p><p>• Manage accounts payable and accounts receivable processes, including invoice processing and payment tracking.</p><p>• Enter invoices and oversee contract billing processes.</p><p>• Perform journal entries, bank reconciliations, and provide general ledger support to maintain financial accuracy.</p><p>• Assist with maintaining organized financial records and documentation.</p><p>• Utilize Accounting Software to record and organize financial data.</p>
We are looking for a highly skilled Benefits Analyst to join our team in New York, New York. This is a long-term contract opportunity within the dynamic advertising industry, offering an exciting chance to contribute to comprehensive benefits management and coordination. The ideal candidate will excel at navigating complex situations, providing exceptional support, and ensuring seamless benefits administration.<br><br>Responsibilities:<br>• Manage inquiries related to Leave of Absence policies, including associated benefits such as health, welfare, commuter plans, pay cycles, and eligibility.<br>• Receive training on medical plans and organizational terms to effectively address benefits-related questions and navigate public benefits platforms.<br>• Communicate directly with agencies to resolve issues and ensure compliance, often in high-pressure situations.<br>• Provide proactive problem-solving by identifying and addressing gaps in benefits processes.<br>• Deliver outstanding customer service by engaging with stakeholders and maintaining positive relationships.<br>• Coordinate benefits programs to ensure accuracy and adherence to company policies and regulations.<br>• Analyze benefits data to identify trends and recommend improvements.<br>• Collaborate with various departments to ensure proper implementation and communication of benefits initiatives.<br>• Maintain up-to-date knowledge of FMLA and other relevant laws to ensure compliance in all benefits activities.
We are looking for a talented Software Developer to join our dynamic team in New York, New York. In this role, you will use your expertise in C++ to develop high-performance systems that support critical trading and research operations. This position offers an exciting opportunity to work on innovative technology in a fast-paced environment.<br><br>Responsibilities:<br>• Develop efficient, low-latency C++ applications that support order management, exchange connectivity, and real-time market data systems.<br>• Enhance the scalability and performance of existing trading infrastructure to meet the demands of high-frequency trading.<br>• Collaborate with team members to design and implement distributed systems that align with business requirements.<br>• Conduct performance monitoring and optimization for Linux-based systems to ensure reliability and efficiency.<br>• Troubleshoot and resolve software bugs using tools such as Atlassian Jira and GitHub.<br>• Participate in Agile Scrum processes to ensure timely delivery of projects and features.<br>• Integrate APIs and develop backend solutions to enhance system functionality.<br>• Stay updated on emerging technologies and propose innovative solutions to improve the trading platform.<br>• Work closely with researchers and traders to understand technical requirements and deliver tailored solutions.
<p>We are looking for a skilled Desktop Support Analyst to join our team in Klingerstown, PA with occasional travel to Newark, NJ/ Elizabeth, NJ (after training). This contract position with the potential for a permanent role offers an opportunity to provide technical assistance across office environments and manufacturing facilities. You will play a key role in resolving immediate IT issues while contributing to long-term technological improvements.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive IT support for desktop systems in both office and manufacturing settings.</p><p>• Respond promptly to technical issues, ensuring minimal disruption to operations.</p><p>• Maintain and troubleshoot desktop hardware, including workstations and peripheral devices.</p><p>• Administer and manage Active Directory for user accounts and access control.</p><p>• Deploy and configure Windows 10 operating systems and ensure optimal performance.</p><p>• Handle desktop imaging processes to streamline system setups and updates.</p><p>• Collaborate with plant management and IT teams to recommend and implement technology solutions.</p><p>• Monitor system performance and identify areas for improvement.</p><p>• Provide guidance and training to end-users on software and hardware functionalities.</p>
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives.<br><br>Responsibilities:<br>• Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues.<br>• Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams.<br>• Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally.<br>• Handle service ticketing requests, ensuring timely and effective resolution of reported problems.<br>• Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance.<br>• Escalate unresolved technical problems to networking or system administration teams for further investigation.<br>• Collaborate with team members to implement solutions that enhance system performance and user experience.<br>• Maintain up-to-date knowledge of desktop technologies and assist with certifications when required.<br>• Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
We are seeking a skilled Desktop Support Analyst to join our team in New York, NY. In this long-term contract role, you will play a vital part in maintaining and supporting desktop systems, ensuring smooth operations throughout the organization. The ideal candidate will possess a strong background in desktop hardware, software, and imaging, as well as the ability to troubleshoot and resolve technical issues efficiently.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, including hardware, software, and peripherals.<br>• Configure, install, and maintain workstations with Windows 10 and other necessary software.<br>• Troubleshoot and resolve issues related to Active Directory, ensuring proper access and permissions.<br>• Perform desktop imaging and deployment to optimize workstation setup processes.<br>• Diagnose and repair hardware issues, minimizing downtime for end-users.<br>• Collaborate with team members to implement system updates and enhancements.<br>• Respond promptly to service requests and document solutions for future reference.<br>• Maintain accurate inventory of desktop hardware and software assets.<br>• Educate end-users on best practices for utilizing workstation tools effectively.<br>• Ensure compliance with organizational IT policies and procedures.
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this long-term contract position, you will play a vital role in providing exceptional IT support to ensure smooth operations for local and remote workstations. This is an onsite role requiring your presence five days a week.<br><br>Responsibilities:<br>• Deliver prompt and efficient IT support to address technical issues and minimize disruption.<br>• Manage and respond to incoming support tickets through the Service Desk system.<br>• Prioritize and resolve tickets systematically, ensuring urgent matters are handled first.<br>• Adjust configurations, utilities, and software settings for both local and remote systems.<br>• Maintain clear and detailed documentation of IT processes and resolution methods.<br>• Collaborate on special projects to enhance IT services and infrastructure.
We are looking for a dedicated Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support and troubleshooting assistance to ensure seamless operations. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, ensuring timely resolution of technical issues.<br>• Provide support for Windows systems, including installation, updates, and troubleshooting.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Diagnose and resolve basic technical problems related to hardware, software, and network connectivity.<br>• Assist end-users with Windows 10 issues, ensuring efficient and effective solutions.<br>• Document and track support requests to maintain accurate records and improve service delivery.<br>• Collaborate with team members to identify and implement improvements in support processes.<br>• Offer guidance and training to users on system functionalities and best practices.<br>• Escalate complex issues to higher-level support teams when necessary.<br>• Monitor system performance and proactively address potential problems.
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical expertise and support to ensure seamless operation across various devices and systems. This is a long-term contract position that offers an excellent opportunity to work with cutting-edge technologies and deliver exceptional customer service.<br><br>Responsibilities:<br>• Provide technical support for Mac computers, Apple devices, and associated hardware.<br>• Manage and configure devices using MDM technologies such as Jamf Pro.<br>• Administer user accounts and permissions via tools like Okta.<br>• Troubleshoot and resolve issues related to computer hardware, software, and audio-visual systems.<br>• Ensure proper setup and maintenance of devices through configuration management.<br>• Assist with deployment and management of Rippling software.<br>• Collaborate with team members to identify and address technical challenges.<br>• Deliver timely and effective solutions to enhance user experience.<br>• Document and track support requests to maintain accurate records.<br>• Stay updated on emerging technologies to improve support services.
<p>We are looking for an experienced Help Desk Analyst to join our team in New York, New York. This is a Contract to permanent position where you will play a key role in managing and supporting IT systems, ensuring seamless functionality across platforms. The ideal candidate will have strong technical expertise and a proactive approach to resolving system and user challenges.</p><p><br></p><p>Responsibilities:</p><p>• Perform daily systems administration tasks, including maintenance, backups, performance monitoring, and security checks for Windows-based platforms.</p><p>• Manage user accounts, permissions, and access rights while assisting IT staff with routine tasks.</p><p>• Develop detailed documentation for system upgrades, installations, repairs, and user training.</p><p>• Provide advanced troubleshooting support and backup services for Help Desk technicians.</p><p>• Collaborate with IT teams to address broader system issues and implement solutions.</p><p>• Monitor and maintain server environments, ensuring optimal performance and uptime.</p><p>• Utilize tools such as PowerShell to manage Microsoft systems, including Azure.</p><p>• Implement and oversee firewall technologies, hybrid cloud solutions, and VoIP systems.</p><p>• Support the configuration and management of HP servers and Hyper-V environments.</p><p>• Ensure compliance with organizational IT policies and security protocols.</p>
We are looking for a skilled Software Engineer to join our dynamic team in New York, New York. This role is ideal for a driven, detail-oriented individual with expertise in full-stack development and a passion for creating high-performance applications. The ideal candidate thrives in fast-paced environments and enjoys building solutions that delight users.<br><br>Responsibilities:<br>• Develop and maintain full-stack applications using TypeScript, React, and React Native.<br>• Design, implement, and optimize low-latency systems and performance-sensitive software.<br>• Collaborate with cross-functional teams to deliver high-quality solutions that meet user needs.<br>• Contribute to the development of mobile applications with expertise in React Native.<br>• Write clean, efficient, and scalable code to ensure optimal application functionality.<br>• Debug and troubleshoot technical issues to maintain system reliability.<br>• Participate in code reviews and provide constructive feedback to team members.<br>• Stay up-to-date with emerging technologies and incorporate best practices into development processes.<br>• Work in an entrepreneurial environment, taking ownership of projects and driving them to completion.<br>• Engage with product teams to understand user requirements and deliver impactful solutions.
We are looking for a talented Software Engineer to join our dynamic team in New York, New York. In this role, you will leverage your expertise in full-stack development to create innovative software solutions that enhance user experiences. If you thrive in fast-paced environments and enjoy building impactful applications, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Design, develop, and maintain high-quality software solutions using TypeScript, React, and React Native.<br>• Collaborate with cross-functional teams to deliver seamless user experiences across web and mobile platforms.<br>• Optimize applications for performance and scalability, ensuring low-latency and efficient functionality.<br>• Implement and test new features to continuously improve product offerings.<br>• Troubleshoot and resolve technical issues to maintain system reliability.<br>• Contribute to the development of performance-sensitive applications that meet user needs.<br>• Participate in code reviews and provide constructive feedback to uphold coding standards.<br>• Stay updated on industry trends and emerging technologies to drive innovation.<br>• Apply entrepreneurial thinking to create solutions in a startup environment.<br>• Work on projects related to sports or similar industries, if applicable.
We are on the search for a Software Engineer to join our team located in Oyster Bay, New York. The role encompasses processing customer applications, maintaining customer records, and resolving customer inquiries. The Software Engineer will also monitor customer accounts and take suitable action.<br><br>Responsibilities<br>• Develop and test software using VB or Objective C<br>• Implement systems design and software development<br>• Conduct unit testing and integrated system testing<br>• Develop databases using Oracle and/or SQL<br>• Work collaboratively within a team or independently as required<br>• Handle customer inquiries and resolve them efficiently<br>• Process customer credit applications with accuracy<br>• Maintain customer credit records meticulously<br>• Monitor customer accounts and take necessary action<br>• Gain knowledge of Inventory and Manufacturing-related systems
We are looking for a skilled Software Engineer to join our dynamic team in New York, New York. As part of our organization, you will contribute to the development of innovative software solutions and play a key role in building high-quality applications. This role offers an exciting opportunity to work in a fast-paced environment, collaborating with talented professionals to create impactful technology.<br><br>Responsibilities:<br>• Design, develop, and maintain software applications using Python and TypeScript.<br>• Collaborate with cross-functional teams to build and enhance web applications, leveraging frameworks like Next.js.<br>• Write clean, efficient, and scalable code that meets project requirements.<br>• Conduct thorough testing and debugging to ensure software functionality and reliability.<br>• Participate in code reviews to maintain high standards and share best practices.<br>• Optimize application performance and troubleshoot technical issues.<br>• Stay updated on emerging technologies and incorporate them into development processes.<br>• Contribute to the architecture and design of new software projects.<br>• Document technical workflows and provide clear instructions for system use.<br>• Work closely with stakeholders to understand requirements and deliver tailored solutions.