We are looking for a dedicated Member Services Representative to join our team in St. Paul, Minnesota. This role requires strong communication and organizational skills to provide exceptional service to credit union members. As a long-term contract position, you will play an integral part in maintaining high-quality member experiences while supporting daily operations. Responsibilities: • Welcome members and visitors to the branch with a friendly and detail-oriented attitude. • Deliver excellent customer service by addressing inquiries and providing accurate account information. • Represent the credit union in a detail-oriented and approachable manner during all interactions. • Meet or exceed monthly goals established by the credit union. • Conduct research to resolve member issues, including processing transfers, wire transfers, and handling requests for checks or statements. • Respond to inquiries via phone, ensuring prompt and efficient assistance. • Maintain detailed and accurate records of member interactions and transactions. • Collaborate with team members to ensure smooth operations and uphold service standards. • Utilize computer systems proficiently to manage member accounts and perform related tasks.

• Proficiency in computer systems and software applications. • Strong typing skills with attention to detail. • Prior experience in customer service, preferably in a call center environment. • Familiarity with financial institutions or banking products. • Excellent communication skills, both verbal and written. • Ability to handle inquiries and resolve issues promptly and professionally. • Strong organizational skills and ability to multitask effectively. • Commitment to providing exceptional member support.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

St. Paul, MN
onsite
Temporary
20.00 - 24.00 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team in St. Paul, Minnesota. This role requires strong communication and organizational skills to provide exceptional service to credit union members. As a long-term contract position, you will play an integral part in maintaining high-quality member experiences while supporting daily operations. Responsibilities: • Welcome members and visitors to the branch with a friendly and detail-oriented attitude. • Deliver excellent customer service by addressing inquiries and providing accurate account information. • Represent the credit union in a detail-oriented and approachable manner during all interactions. • Meet or exceed monthly goals established by the credit union. • Conduct research to resolve member issues, including processing transfers, wire transfers, and handling requests for checks or statements. • Respond to inquiries via phone, ensuring prompt and efficient assistance. • Maintain detailed and accurate records of member interactions and transactions. • Collaborate with team members to ensure smooth operations and uphold service standards. • Utilize computer systems proficiently to manage member accounts and perform related tasks.
2025-12-08T18:48:42Z