<p>We are looking for a dedicated Financial Coordinator to join our team in Palo Alto, California. In this long-term contract role, you will play a vital part in ensuring seamless financial operations for transplant patients by managing admission authorizations, communicating with insurance providers, and supporting hospital reimbursement processes. This position requires a proactive individual who can collaborate effectively with various teams and maintain accurate financial documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Obtain and track prior financial authorizations for transplant-related hospitalizations, outpatient procedures, and general surgeries.</li><li>Ensure aftercare insurance coverage is evaluated and documented.</li><li>Initiate and complete patient registrations in SMS and IDX systems.</li><li>File and maintain authorizations and financial documentation in transplant financial charts.</li><li>Meet with patients and families to clarify insurance benefits and assist with insurance applications or alternate coverage.</li><li>Document all communication with patients, families, and insurance providers.</li><li>Participate in weekly financial clearance meetings with the transplant program team.</li><li>Build and sustain relationships with insurance carriers and utilization review managers to expedite authorization processes.</li><li>Monitor and document financial interactions related to physician consultants involved in transplant cases.</li><li>Coordinate financial clearance policies between the transplant program and Patient Financial Services.</li><li>Support departmental process improvement and maintain organized financial chart filing systems.</li><li>Perform other duties as assigned by management.</li></ul>

<p><strong>Education:</strong></p><ul><li>High school diploma or GED equivalent required.</li></ul><p><strong>Experience:</strong></p><ul><li>Minimum of 3 years of progressively responsible and directly related work experience.</li></ul><p><strong>Skills & Abilities:</strong></p><ul><li>Strong knowledge of medical terminology.</li><li>Proficiency in Windows-based office software and patient account systems.</li><li>Familiarity with basic math and insurance benefit structures.</li><li>Excellent verbal and written communication skills.</li><li>High level of confidentiality and professional integrity.</li><li>Strong organizational and multitasking abilities.</li><li>Effective interpersonal skills for working across organizational levels.</li><li>Commitment to delivering excellent customer service and patient experience.</li></ul><p><br></p>

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