<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required! </strong></p><p><br></p><p><strong>Shift: Monday - Friday 10:00am - 7:00pm EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 10 AM-7 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 9 AM - 6 PM *</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 7 AM - 4 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Lawrence, Indiana. In this position, you will play a vital role in supporting veterans by handling membership renewals, addressing inquiries, and ensuring excellent service delivery. This role requires strong communication skills and the ability to manage high call volumes during peak periods.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming calls and assist veterans with membership renewals and inquiries.</p><p>• Accurately input data from conversations into the system while maintaining attention to detail.</p><p>• Manage high call volumes efficiently, handling up to 150 calls per day during busy periods.</p><p>• Deliver exceptional customer service by addressing concerns and providing appropriate solutions.</p><p>• Ensure compliance with company policies and procedures while interacting with customers.</p><p>• Utilize Microsoft Word and Excel to perform basic office tasks and maintain documentation.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Maintain an attentive and empathetic demeanor during all interactions.</p><p>• Adapt to changing priorities and workloads, demonstrating flexibility in a fast-paced environment.</p>
<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required! </strong></p><p><br></p><p><strong>Shift: Tuesday - Friday 3:00pm - 2:00am EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 3 PM - 12 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Lawrence, Indiana. In this position, you will play a vital role in supporting veterans by handling membership renewals, addressing inquiries, and ensuring excellent service delivery. This role requires strong communication skills and the ability to manage high call volumes during peak periods.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming calls and assist veterans with membership renewals and inquiries.</p><p>• Accurately input data from conversations into the system while maintaining attention to detail.</p><p>• Manage high call volumes efficiently, handling up to 150 calls per day during busy periods.</p><p>• Deliver exceptional customer service by addressing concerns and providing appropriate solutions.</p><p>• Ensure compliance with company policies and procedures while interacting with customers.</p><p>• Utilize Microsoft Word and Excel to perform basic office tasks and maintain documentation.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Maintain an attentive and empathetic demeanor during all interactions.</p><p>• Adapt to changing priorities and workloads, demonstrating flexibility in a fast-paced environment.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position, offering an opportunity to grow within the payments industry. As a member of our call center team, you will play a key role in delivering exceptional service to our customers while utilizing advanced tools and processes.</p><p><br></p><p><strong>***SHIFT: Monday - Friday, 2:00pm - 11:00pm***</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer concerns efficiently.</p><p>• Clearly explain product options, features, and associated charges to ensure customer understanding.</p><p>• Navigate customer service systems and tools promptly to provide seamless support.</p><p>• Apply established procedures to resolve routine issues, collaborating with others when guidance is required.</p><p>• Maintain high-quality service standards and meet call center performance metrics consistently.</p><p>• Educate customers on self-service tools such as company applications and web services.</p><p>• Share information about promotions, new products, and upgrades to enhance customer experience.</p><p>• Provide accurate rate quotes and encourage customers to explore prepay options.</p><p>• Handle additional tasks and responsibilities as assigned to support the team.</p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This position plays a key role in delivering exceptional service to our customers while supporting business operations. As part of a non-profit organization, you will have the opportunity to make a meaningful impact while working in a dynamic, collaborative environment. This is a Long-term Contract position.<br><br>Responsibilities:<br>• Handle a wide range of customer service tasks, including responding to inquiries and resolving issues efficiently and effectively.<br>• Process integrated and non-integrated orders accurately, ensuring customer satisfaction and addressing errors promptly.<br>• Prepare and deliver monthly reports to management, providing accurate data and insights.<br>• Collaborate with freight carriers to file claims for damaged or lost goods, ensuring cost recovery.<br>• Utilize various software tools, including Salesforce, Microsoft Word, Excel, and Gmail, to manage daily tasks effectively.<br>• Maintain up-to-date knowledge of organizational products and services to address customer needs and provide effective solutions.<br>• Ensure department files and records are organized and current, adhering to best practices.<br>• Communicate effectively with customers, colleagues, and stakeholders, fostering positive relationships.<br>• Suggest and implement process improvements to enhance customer service operations.<br>• Handle sensitive data and information with discretion and confidentiality.
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. In this Contract-to-Permanent position, you will play a vital role in delivering exceptional support to customers, ensuring their inquiries and concerns are addressed with professionalism and efficiency. This opportunity is ideal for individuals who thrive in a call center environment and are passionate about providing top-notch service.</p><p><br></p><p><br></p><p><strong>***SHIFT: Monday - Friday, 10am - 7pm***</strong></p><p><br></p><p>Responsibilities:</p><p>• Create and manage trouble tickets to resolve specific customer issues effectively.</p><p>• Clearly explain product features, pricing, and options in a manner customers can easily understand.</p><p>• Utilize customer service systems and tools efficiently to address customer needs in a timely manner.</p><p>• Follow established processes to handle routine problems, seeking guidance when necessary.</p><p>• Maintain high-quality service standards and meet call center performance metrics.</p><p>• Encourage customers to use self-service tools such as online platforms and applications.</p><p>• Inform customers about promotions, upgrades, and new product offerings.</p><p>• Provide accurate quotes and promote prepayment options to customers.</p><p>• Perform other duties as assigned, ensuring smooth and efficient service delivery.</p>
<p>We are seeking a <strong>Surgical Representative </strong>to join our team and play a vital role in coordinating surgical procedures for podiatry patients.</p><p><br></p><p>Hours for the position: Monday - Friday 8am - 4:30pm</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li> Coordinate and schedule surgical procedures for patients in both in-office settings and external facilities, ensuring seamless collaboration with surgeons, anesthesiologists, and other medical staff.</li><li>Secure prior authorizations and pre-certifications from insurance providers for surgeries, diagnostic tests, and associated services, adhering to current CPT/ICD-10 coding standards and insurance regulations.</li><li>Provide detailed communication to patients regarding surgery logistics, pre-operative instructions, and financial responsibilities, while addressing questions or rescheduling needs with professionalism.</li><li>Prepare, review, and manage all necessary surgical documentation, including consent forms and medical records, ensuring compliance with HIPAA and organizational standards.</li><li>Organize pre-admission testing, medical clearances, and post-operative follow-up appointments to ensure a streamlined experience for patients.</li><li>Keep patient profiles and surgical details updated in electronic medical record (EMR) systems and scheduling tools for accuracy and efficiency.</li><li>Collaborate with the billing department to verify accurate charge capture and ensure proper financial reporting for surgical procedures.</li></ul><p><br></p>
<p>We are looking for a dedicated Office Clerk to join our team in Carmel, Indiana. In this position, you will play a vital role in ensuring the smooth operation of our site by managing customer interactions, and record-keeping tasks. The ideal candidate will be organized, detail-oriented, and committed to delivering excellent service in a manufacturing environment. <strong>This position is on-site Monday-Friday, and the hours will be 6:30am-4:00pm.</strong></p><p><br></p><p>Responsibilities:</p><p>• Operate automated software systems to accurately ticket customers.</p><p>• Provide site-specific training to visitors and ensure compliance with established guidelines.</p><p>• Direct customers to appropriate areas on-site and assist in their safe entry and exit.</p><p>• Maintain precise records of aggregate tonnage and sales activities, preparing regular reports.</p><p>• Communicate with site personnel to coordinate sales activities and meet customer requirements.</p><p>• Answer customer inquiries regarding pricing, product descriptions, and availability.</p><p>• Uphold professionalism when interacting with customers and colleagues.</p><p>• Assist in training co-workers to ensure smooth operations.</p><p>• Perform additional duties as assigned by the supervisor.</p>
We are looking for a skilled Deployment Engineer to join our team in Lafayette, Indiana. In this role, you will play a key part in ensuring the successful implementation, calibration, and optimization of gas metrology systems. You will collaborate closely with cross-functional teams to meet industry standards and improve product performance.<br><br>Responsibilities:<br>• Provide technical expertise in the design and calibration of gas meters to ensure accuracy, reliability, and compliance with industry standards.<br>• Collaborate with hardware and mechanical design teams to optimize meter performance for cost efficiency, pressure loss, and long-term durability.<br>• Enhance calibration processes by refining standards, equipment selection, and procedural methodologies.<br>• Work with software development teams to align digital functionality with physical meter performance, ensuring precise calibration.<br>• Serve as a company representative in discussions with regulatory authorities and certification bodies to maintain compliance with U.S. and international standards.<br>• Address customer concerns regarding meter measurement and calibration, providing expert-level support and solutions.<br>• Drive continuous improvement initiatives in testing methods, calibration processes, and related equipment.<br>• Support manufacturing operations by streamlining meter calibration and testing workflows.<br>• Adhere to EH& S policies, IT security protocols, and other applicable regulations.
We are looking for a dedicated Collections Specialist to join our team in Fishers, Indiana. This Contract to permanent position requires an experienced and detail-oriented individual with a strong background in commercial collections and accounts receivable processes. The role is primarily onsite, with the potential for partial remote work after demonstrating consistent performance and the ability to work independently.<br><br>Responsibilities:<br>• Manage accounts receivable tasks, including billing, claim administration, and payment reconciliation.<br>• Handle inbound calls from clients and customers, addressing inquiries and resolving payment issues promptly.<br>• Conduct thorough collection processes, ensuring timely follow-up and resolution of outstanding balances.<br>• Utilize accounting software systems and CRM tools to track and manage financial records.<br>• Collaborate with internal teams to identify and address discrepancies in payments or claims.<br>• Prepare reports and documentation related to collections and account status.<br>• Maintain compliance with company policies and procedures while meeting deadlines.<br>• Leverage tools such as SAP and Accurint to enhance efficiency in collections and account management.<br>• Provide clear and effective communication with clients to maintain positive relationships.<br>• Adapt to flexible working hours within the provided time windows (e.g., 8 AM to 5 PM, 9 AM to 6 PM, or 10 AM to 7 PM).
Job Description – Litigation Attorney An established Indianapolis-based law firm with 25+ experienced attorneys is seeking a proactive and motivated attorney to join our dynamic litigation team. This is an excellent opportunity for a new or recently licensed attorney to gain hands-on experience while working in a collaborative and supportive environment. <br> The litigation team is committed to providing exceptional legal representation and delivering outstanding outcomes for our clients. The attorney will participate in activities such as conducting factual investigations, performing legal research and drafting, engaging in motion practice, managing discovery, leading depositions, and attending hearings across Indiana and other jurisdictions. Opportunities also extend across multiple practice groups within the firm, offering a diverse range of litigation experience.
We are looking for a detail-oriented Collections Specialist to join our team in Indianapolis, Indiana. In this contract role, you will play a vital part in managing accounts receivable, ensuring timely payment posting, and establishing effective payment arrangements. This position is ideal for someone with strong organizational skills and a focus on maximizing cash flow from outstanding accounts.<br><br>Responsibilities:<br>• Process and post payments accurately using accounting software systems.<br>• Contact clients to negotiate and establish payment arrangements for overdue accounts.<br>• Utilize tools such as Accurint and CRM systems to track and manage collections activities.<br>• Respond to inbound calls professionally to address billing inquiries and resolve payment issues.<br>• Handle claim administration tasks to ensure proper documentation and follow-up.<br>• Monitor accounts receivable to identify and prioritize collection efforts.<br>• Collaborate with internal teams to streamline billing functions and optimize collection processes.<br>• Maintain accurate records of all collections and payment activities.<br>• Analyze accounts to identify discrepancies and take corrective actions as needed.<br>• Ensure compliance with company policies and relevant financial regulations.
We are looking for a Front Desk Coordinator to join our team on a contract basis in Indianapolis, Indiana. In this role, you will be the first point of contact for visitors, ensuring a welcoming and attentive experience while managing essential front desk operations. This position is ideal for someone with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage the check-in process for contractors and other guests.<br>• Respond to phone inquiries using a multi-line switchboard system.<br>• Maintain accurate records of visitor logs and contractor check-ins.<br>• Assist with general administrative tasks to support front desk operations.<br>• Ensure the reception area remains clean, organized, and well-maintained.<br>• Communicate effectively with internal teams to relay visitor information.<br>• Follow established procedures for handling sensitive information.<br>• Provide timely support for any front desk-related issues or concerns.
We are looking for a dedicated Collections Specialist to join our team in Fishers, Indiana. In this Contract-to-permanent role, you will play a key part in managing accounts receivable processes and ensuring the accuracy of financial records. This position requires strong attention to detail, excellent problem-solving skills, and the ability to maintain confidentiality while handling sensitive information.<br><br>Responsibilities:<br>• Record and process customer payments, including cash, checks, and credit card transactions, ensuring timely and accurate entries.<br>• Verify and post revenue transactions to maintain up-to-date financial records.<br>• Monitor outstanding invoices and update accounts receivable balances regularly.<br>• Investigate and resolve account discrepancies by gathering and analyzing relevant information.<br>• Address authorized deductions by making appropriate adjustments and entering necessary entries.<br>• Follow established procedures to resolve unauthorized deductions or pending account issues.<br>• Maintain accurate and organized records of invoices, debits, and credits for auditing and reporting purposes.<br>• Prepare and summarize receivables reports, verifying totals and coordinating monthly transfers to accounts receivable accounts.<br>• Participate in ongoing training opportunities to stay current with industry practices and improve job knowledge.<br>• Safeguard sensitive company information by adhering to confidentiality standards.
We are looking for a dedicated Receptionist to join our team in Indianapolis, Indiana. This Contract to permanent position offers an opportunity to work in the dynamic real estate and property management industry. The ideal candidate will be the first point of contact for guests and visitors, ensuring a welcoming and detail-oriented environment.<br><br>Responsibilities:<br>• Manage the front desk by greeting visitors and directing them appropriately.<br>• Operate and handle a multi-line phone system, ensuring prompt and detail-oriented communication.<br>• Perform data entry tasks with accuracy and maintain organized records.<br>• Handle incoming and outgoing mail efficiently and ensure timely distribution.<br>• Provide support with scheduling and coordination tasks as needed.<br>• Utilize Microsoft Office tools, particularly Excel and Outlook, for daily operations.<br>• Maintain a positive and detail-oriented demeanor when interacting with guests, including elderly individuals and the public.<br>• Assist with general administrative tasks and ensure the front desk operates smoothly.<br>• Manage interruptions effectively while multitasking various responsibilities.<br>• Present a detail-oriented appearance at all times.
<p>We are looking for a skilled Receptionist to join our team in Indianapolis, Indiana on a contract basis. This role is ideal for an organized and detail-oriented individual who excels in administrative tasks and customer service. As the first point of contact for visitors and callers, you will play a key role in ensuring smooth day-to-day office operations. <strong>This is an on-site position, 7:30am-5:00pm Monday-Friday and will be contract for about 1 month.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and manage incoming calls through a multi-line phone system, ensuring prompt and effective communication.</p><p>• Prepare, type, and format letters and other documents as needed.</p><p>• Sort and distribute incoming mail while organizing outgoing correspondence.</p><p>• Process daily check deposits and reconcile credit card statements by collecting and verifying receipts.</p><p>• Assist in obtaining credit references for new customers and input their details into the company database.</p><p>• Maintain accurate filing systems to keep records organized and accessible.</p><p>• Provide general administrative support to ensure efficient office operations.</p>
