8 results for Solution Center Representative in Indianapolis, IN

Customer Service Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
14.25 - 16.50 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract to permanent position where you will play a vital role in delivering exceptional support and solutions to customers. Your ability to communicate with attention to detail and empathy will help ensure a positive experience for those seeking assistance. If you thrive in a fast-paced environment and are passionate about making a difference, we encourage you to apply. Responsibilities:• Engage with customers to address inquiries, resolve concerns, and provide accurate information in a detail-oriented and empathetic manner.• Navigate multiple systems and applications simultaneously to ensure efficient handling of customer requests.• Identify and troubleshoot issues, offering solutions or escalating matters when necessary to ensure resolution.• Accurately input and maintain customer data while adhering to established processes and documentation standards.• Adapt quickly to new procedures, system updates, and shifting priorities to meet business needs.• Collaborate effectively with team members and leadership to maintain a positive and productive work environment.• Communicate clearly through active listening, verbal explanations, and written correspondence, including de-escalating challenging situations.• Demonstrate reliability by adhering to scheduled shifts and maintaining consistent attendance.• Uphold a strong commitment to delivering high-quality customer service and maintaining a high standard of conduct at all times.
2026-03-19T21:38:49Z

Customer Service Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
18.05 - 20.90 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a retail team in Indianapolis, Indiana. In this role, you will assist customers with design and upholstery selections, manage orders, and set up accounts, providing exceptional service throughout the process. This is a Contract to permanent position, offering a pathway to long-term employment for the right candidate. Responsibilities:• Provide front-line customer service in a retail environment, ensuring a positive experience for both retail and commercial clients.• Assist customers in making design and upholstery selections, offering guidance and product knowledge.• Process customer orders efficiently and accurately, maintaining attention to detail.• Set up and manage customer accounts, ensuring all information is entered correctly into the system.• Handle inbound and outbound calls professionally to address customer inquiries and resolve issues.• Utilize intermediate computer skills to navigate systems and complete tasks.• Work collaboratively with team members to ensure smooth operations and customer satisfaction.• Maintain a flexible schedule, including availability for some Saturdays as required.• Uphold company standards in service and professionalism at all times.
2026-03-18T17:13:44Z

Customer Service Representative

Indianapolis, IN
remote
Contract / Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a dedicated Weekend 3rd shift Spanish Bilingual Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills. Hours for this position will be 10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat. Responsibilities:• Open and manage trouble tickets to address specific customer issues effectively.• Clearly explain product options, associated charges, and promotions to customers.• Navigate customer service systems and tools efficiently to deliver timely assistance.• Resolve routine problems using established procedures and seek guidance for complex issues.• Maintain high-quality performance standards and meet call center metrics.• Promote self-service tools such as organizational applications and web resources.• Provide accurate quotes for rates and encourage customers to consider prepay options.• Inform customers about new or upgraded products and services.• Conduct additional tasks and responsibilities as assigned to support team objectives.
2026-03-17T12:33:45Z

Customer Service Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
30.45 - 35.26 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. This Contract to permanent position offers an exciting opportunity to engage with clients, manage production processes, and ensure the highest level of service delivery. The ideal candidate will thrive in a fast-paced environment, possess excellent organizational skills, and demonstrate a proactive approach to solving customer challenges. Responsibilities: • Serve as the primary liaison between customers and production teams, ensuring clear communication and exceptional service. • Create accurate work orders and provide all necessary information to facilitate seamless production processes. • Monitor job progress throughout production stages, addressing customer inquiries and resolving issues promptly. • Generate and send postage requests to clients as needed. • Participate in daily production meetings to share updates, plan departmental activities, and discuss client-specific needs. • Expedite billing processes by ensuring pre-billing documentation is complete and accurate. • Build strong relationships with clients through consultative selling, identifying their needs, and presenting tailored solutions. • Maintain detailed records of customer interactions and job specifications to ensure transparency and accountability. • Collaborate with internal departments to meet scheduling demands and uphold quality standards.
2026-03-26T18:43:49Z

Customer Service Representative

Indianapolis, IN
onsite
Permanent
45000.00 - 48000.00 USD / Yearly
We are looking for a dedicated Customer Service Representative to join a plumbing company based in Indianapolis, Indiana. In this role, you will be responsible for providing exceptional customer support while managing inquiries, scheduling jobs, and overseeing billing processes. Responsibilities: • Respond promptly to inbound calls, addressing customer inquiries with attention to detail and courtesy. • Manage and operate a multi-line phone system to ensure smooth communication flow. • Coordinate job scheduling, ensuring efficient allocation of resources and timely service delivery. • Process billing transactions accurately and assist with resolving payment issues. • Handle billing collections by following up on outstanding accounts and maintaining clear records. • Provide detailed information and guidance to customers about services and processes. • Collaborate with team members to meet customer needs and resolve any challenges. • Maintain thorough documentation of customer interactions and service updates. • Uphold company standards in customer care and ensure satisfaction with every interaction.
2026-03-20T20:38:43Z

Receptionist

Indianapolis, IN
onsite
Temporary
18.00 - 18.00 USD / Hourly
We are looking for an organized and detail-oriented Receptionist to join our team in Indianapolis, Indiana. In this long-term contract role, you will serve as the first point of contact for visitors and callers, providing excellent customer service and administrative support to ensure efficient front office operations. The role requires strong communication skills, attention to detail, and proficiency with Microsoft Word and Excel. Responsibilities:<ul><li>Greet visitors, answer and direct incoming phone calls in a professional manner.</li><li>Maintain the front desk area, keeping it neat and organized.</li><li>Schedule and manage appointments, meetings, and conference room bookings.</li><li>Assist with general administrative tasks, such as filing, copying, and scanning documents.</li><li>Prepare and edit correspondence, memos, and other documents using Microsoft Word.</li><li>Maintain and update spreadsheets for reports, logs, and contact lists using Microsoft Excel.</li><li>Handle mail distribution and courier services.</li><li>Support other team members with administrative tasks as needed.</li><li>Perform data entry and manage basic records.</li><li>Provide excellent customer and client service.</li></ul>
2026-03-17T12:33:45Z

Collections Specialist

Fishers, IN
onsite
Contract / Temporary to Hire
27.55 - 31.90 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures. Responsibilities: • Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups. • Utilize accounting software systems and CRM tools to track and update account statuses. • Handle inbound calls related to billing inquiries and payment resolutions. • Facilitate claim administration and resolve disputes effectively. • Process and reconcile accounts receivable transactions with attention to detail. • Collaborate with internal teams to ensure compliance with company policies and procedures. • Generate reports and analyze data to identify trends and improve collection strategies. • Adapt to flexible work hours while maintaining productivity and meeting deadlines. • Demonstrate proficiency in SAP and other relevant systems to support operational needs. • Provide exceptional customer service while addressing account-related concerns.
2026-03-26T12:24:01Z

Receptionist

Indianapolis, IN
onsite
Contract / Temporary to Hire
18.00 - 19.00 USD / Hourly
We are looking for an organized and personable Receptionist to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a crucial role in creating a welcoming environment for visitors and ensuring smooth daily operations. This role is ideal for someone who thrives in a fast-paced setting and is skilled at managing multi-line phone systems. Responsibilities: • Greet visitors and ensure they are directed to the appropriate person or department. • Manage incoming calls efficiently using a multi-line phone system, providing accurate information or redirecting as needed. • Maintain a clean and detail oriented reception area to create a positive first impression. • Handle incoming and outgoing mail, packages, and deliveries promptly. • Assist with scheduling appointments or meetings for staff and management. • Provide administrative support, including data entry, filing, and other clerical tasks. • Coordinate with various departments to ensure smooth communication and operations. • Monitor and maintain office supplies, placing orders when necessary. • Respond to inquiries with accuracy and courtesy, both in-person and over the phone.
2026-03-17T12:38:42Z