We are looking for a Consumer & Commercial Collections Specialist to join our team in Concord, California. This is a Contract to permanent position with the opportunity to grow and develop your skills in a dynamic and detail-oriented environment. The ideal candidate will bring strong interpersonal communication skills and a proactive approach to managing consumer and commercial accounts. Key to success: Ability to multitask in a high vol. environment with many variables during the day and insure follow up and documentation Responsibilities:• Manage assigned consumer and commercial accounts using a computer program to track and monitor collections activities.• Communicate effectively with clients through clear and concise oral and written business correspondence.• Ensure timely follow-up on accounts, demonstrating reliability and accountability in daily tasks.• Maintain a positive and focused demeanor while interacting with clients and team members.• Utilize Excel for basic spreadsheet tasks, including sorting and formatting data.• Work independently as a self-starter, adhering to scheduled work hours and maintaining consistent productivity.• Collaborate with the team to ensure collections goals are met and exceeded.• Adhere to company policies and procedures, including dress code and business casual attire.• Participate in in-person interviews and training sessions to align with company standards.

• Prior experience in collections, including consumer or commercial accounts, is highly desired. • Proficiency in Microsoft Excel, including basic formatting and sorting skills; advanced knowledge of VLOOKUPs and pivot tables is a plus. • Strong oral and written communication skills for effective business interactions. • Ability to work independently and maintain motivation in a structured environment. • Reliable and punctual, with a commitment to adhering to assigned work schedules. • Positive attitude and a focused demeanor, contributing to a productive workplace. • Willingness to learn and adapt to company-specific processes and software systems. • Flexibility to participate in onsite training and maintain compliance with company standards.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Concord, CA
onsite
Contract / Temporary to Hire
26.00 - 30.00 USD / Hourly
We are looking for a Consumer & Commercial Collections Specialist to join our team in Concord, California. This is a Contract to permanent position with the opportunity to grow and develop your skills in a dynamic and detail-oriented environment. The ideal candidate will bring strong interpersonal communication skills and a proactive approach to managing consumer and commercial accounts. Key to success: Ability to multitask in a high vol. environment with many variables during the day and insure follow up and documentation Responsibilities:• Manage assigned consumer and commercial accounts using a computer program to track and monitor collections activities.• Communicate effectively with clients through clear and concise oral and written business correspondence.• Ensure timely follow-up on accounts, demonstrating reliability and accountability in daily tasks.• Maintain a positive and focused demeanor while interacting with clients and team members.• Utilize Excel for basic spreadsheet tasks, including sorting and formatting data.• Work independently as a self-starter, adhering to scheduled work hours and maintaining consistent productivity.• Collaborate with the team to ensure collections goals are met and exceeded.• Adhere to company policies and procedures, including dress code and business casual attire.• Participate in in-person interviews and training sessions to align with company standards.
2025-10-15T17:08:42Z