We are looking for a dedicated Collections Specialist to join our team in Boca Raton, Florida. In this Contract to Permanent position, you will play a vital role in managing customer accounts and ensuring timely payments to meet organizational collection goals. This opportunity is ideal for individuals who thrive in a fast-paced environment and have a strong background in commercial and consumer collections. Responsibilities:• Monitor assigned customer accounts to achieve monthly and yearly collection targets, focusing on payments overdue by 60 days or more.• Document collection activities to streamline follow-up processes and provide necessary support to accounts receivable personnel.• Deliver accurate and timely updates on aging reports for weekly and month-end results reporting.• Communicate weekly credit hold updates to the Accounts Receivable Manager to ensure appropriate account adjustments.• Identify problematic accounts and escalate them for external collection agency placement while keeping the sales team informed.• Review and reconcile accounts for potential write-offs or third-party collection placements.• Process incoming emails and resolve internal and external inquiries efficiently.• Manage mid-size customer accounts, along with top accounts within the portfolio.• Provide support for related duties and responsibilities as assigned.• Ensure careful and timely handling of customer communications and inquiries.

• High school diploma required; associate degree preferred. • Minimum of five years of experience in business-to-business collections and account reconciliation. • Proficiency in NetSuite, along with advanced skills in Excel and Word. • Exceptional analytical abilities to identify payment trends and take necessary actions. • Strong problem-solving, negotiation, and communication skills, both written and verbal. • Ability to work independently and collaboratively within a team environment. • Detail-oriented and capable of managing multiple tasks effectively. • Availability to work regular hours and overtime as needed to meet organizational goals.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Boca Raton, FL
onsite
Contract / Temporary to Hire
24.70 - 28.60 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Boca Raton, Florida. In this Contract to Permanent position, you will play a vital role in managing customer accounts and ensuring timely payments to meet organizational collection goals. This opportunity is ideal for individuals who thrive in a fast-paced environment and have a strong background in commercial and consumer collections. Responsibilities:• Monitor assigned customer accounts to achieve monthly and yearly collection targets, focusing on payments overdue by 60 days or more.• Document collection activities to streamline follow-up processes and provide necessary support to accounts receivable personnel.• Deliver accurate and timely updates on aging reports for weekly and month-end results reporting.• Communicate weekly credit hold updates to the Accounts Receivable Manager to ensure appropriate account adjustments.• Identify problematic accounts and escalate them for external collection agency placement while keeping the sales team informed.• Review and reconcile accounts for potential write-offs or third-party collection placements.• Process incoming emails and resolve internal and external inquiries efficiently.• Manage mid-size customer accounts, along with top accounts within the portfolio.• Provide support for related duties and responsibilities as assigned.• Ensure careful and timely handling of customer communications and inquiries.
2025-12-17T00:38:51Z