<p>Our client, a leading organization in the construction sector, is seeking an experienced HR Generalist to join their growing team. This role is an exceptional opportunity for a human resources professional who enjoys working in a dynamic, hands-on environment and wants to support a diverse workforce across multiple projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer day-to-day HR operations, including onboarding/offboarding, employee relations, benefits administration, and compliance.</li><li>Support recruiting processes by posting jobs, screening candidates, coordinating interviews, and preparing offer letters.</li><li>Serve as a point of contact for employee inquiries regarding company policies, HR programs, and benefits.</li><li>Assist with performance management, training, and professional development initiatives.</li><li>Maintain and update employee records in the HRIS system, ensuring accuracy and confidentiality.</li><li>Advise management on HR best practices and regulatory compliance relevant to the construction industry.</li><li>Partner with site managers to address workforce issues, drive engagement, and promote a positive workplace culture.</li><li>Participate in safety initiatives and compliance with OSHA requirements.</li></ul><p><br></p>
<p>Join our team and make an impact as an Accounts Receivable Specialist supporting one of our valued clients in San Diego, CA. This contract-to-permanent opportunity is ideal for finance professionals seeking career growth and a dynamic work environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the full-cycle accounts receivable process, including generating and sending invoices, posting payments, and reconciling receivables.</li><li>Monitor aging reports and follow up with customers to ensure timely payments.</li><li>Research and resolve discrepancies related to payments or accounts.</li><li>Prepare accurate reports on receivables status for management review.</li><li>Collaborate with internal teams to address billing questions and streamline processes.</li><li>Assist with month-end close and audit support as needed.</li></ul>
<p>Our client, a mission-driven nonprofit organization, is seeking a reliable and detail-oriented Administrative Assistant to support daily operations and help further their impactful community initiatives. This role offers an excellent opportunity to work alongside a passionate team dedicated to making a difference.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive administrative support, including calendar management, handling correspondence, and organizing meetings and special events.</li><li>Maintain accurate records and update databases related to donors, volunteers, and program activities.</li><li>Assist with preparing reports, drafting internal and external communications, and supporting the production of newsletters and marketing materials.</li><li>Coordinate volunteer schedules and assist with event and fundraising logistics.</li><li>Manage office supplies and act as a welcoming point of contact for stakeholders and guests.</li><li>Support additional administrative tasks as needed to ensure smooth organizational operations.</li></ul><p><br></p>
<p><strong>Bilingual Spanish Customer Service Representative – Nonprofit (Homelessness & Community Assistance)</strong></p><p> <strong>Location:</strong> Onsite (Hybrid eligible after ~6 months)</p><p> <strong>Type:</strong> Contract-to-Hire</p><p> <strong>Start Date:</strong> Early January</p><p> <strong>Schedule:</strong> Full-time, Standard Business Hours (Shifts between 8AM–6PM)</p><p><strong>About the Opportunity:</strong></p><p> We are seeking compassionate, mission-driven <strong>Bilingual Spanish Customer Service Representatives</strong> to join a nonprofit dedicated to supporting individuals facing homelessness, food insecurity, and housing challenges. This role is ideal for someone who is passionate about serving the community and wants to build a long-term career in social services.</p><p>You’ll be the first point of contact for clients seeking help, providing information, support, and referrals to essential programs. The role begins fully onsite, with potential hybrid flexibility after approximately six months based on performance and reliability.</p><p><strong>What You’ll Do:</strong></p><ul><li>Answer inbound calls from community members seeking assistance with homelessness services, food programs, housing resources, and other essential needs.</li><li>Communicate with clients in <strong>both English and Spanish</strong>, offering patient, compassionate support.</li><li>Gather information, assess needs, and provide accurate details about available programs and next steps.</li><li>Document all interactions using the organization’s CRM system.</li><li>Learn program guidelines, processes, and community resources quickly.</li><li>Maintain confidentiality and follow all nonprofit and social services compliance standards.</li><li>Collaborate with team members and program staff to ensure callers receive timely and appropriate</li></ul><p><br></p>
<p>Robert Half Legal is partnering with a well-known and highly-regarded company in the technology/aerospace industry, seeking add another attorney to their busy team. The ideal attorney will have 2-8 years of experience and a pedigreed background.</p><p><br></p><p><strong><u>Summary of Role:</u></strong></p><p>This in-house counsel will focus almost exclusively on contracts, specifically drafting and redlining. The types of contracts will be diverse, from purchase agreements to NDAs to manufacturing agreements. A high level of research & writing is expected. Ancillary duties related to M& A, securities, and corporate governance may be assigned occasionally. However, someone who likes to put their head down and crank out contracts will be best for this position.</p><p><br></p><p><strong><u>Team:</u></strong></p><ul><li>This in-house counsel will report directly to the General Counsel, and have hands-on interaction/feedback.</li><li>Four other attorneys and ten other support staff work in the legal department.</li><li>All are on-site daily.</li></ul><p><br></p><p><strong><u>Perks:</u></strong></p><ul><li>Serene, beautiful campus with a pool, gym, and cafeteria that serves subsidized (and yummy) food</li><li>Exposure to high-level, sophisticated, high-stakes work</li><li>Hands-on training and mentorship from the GC</li></ul>
<p>A well-established <strong>medical device and healthcare services company</strong> in Carlsbad is seeking a dedicated <strong>Staff Accountant</strong> to support core accounting functions across multiple departments. This role is critical to ensuring financial accuracy in a highly regulated environment and will work closely with operations, payroll, clinical services, and the revenue cycle team.</p><p><br></p><p><strong>🔹 Key Responsibilities</strong></p><p><strong>Month-End Close</strong></p><ul><li>Perform <strong>journal entries</strong>, account reconciliations, and monthly financial schedules.</li><li>Maintain and update <strong>accrual schedules</strong> for medical supplies, consumables, lab services, and outsourced clinical support.</li><li>Support depreciation schedules, prepaid amortization, and intercompany reconciliations.</li></ul><p><strong>General Ledger & Reporting</strong></p><ul><li>Analyze GL activity for healthcare-specific transactions such as patient services, reimbursements, medical vendor contracts, and device inventory.</li><li>Assist in preparing internal financial statements, expense variance analysis, and cost center reporting.</li><li>Support external auditors with schedules and documentation.</li></ul><p><strong>Operational Integration</strong></p><ul><li>Reconcile transactions between clinical software systems and the accounting platform.</li><li>Work with the billing and RCM team to ensure proper revenue recognition and cash application.</li><li>Review credit card transactions for medical supply purchases and reconcile statements.</li></ul><p><br></p>
<p>Prominent defense firm specializing in commercial litigation has an immediate opportunity for a litigation associate to join their team! The litigation associate will work in collaboration with the partnership team and will be responsible for managing 25 complex matters from inception to resolution. The litigation associate ideally will have 3+ years of civil litigation experience and will have a solid understanding of drafting various motions, all aspects of written discovery, taking and defending depositions as well as trial preparation and attendance. </p><p><br></p><p>The litigation associate opportunity offers a hybrid remote work schedule, above market compensation, defined bonus structure, paid health benefits and 401k. </p><p><br></p><p>If you enjoy litigation and have the desire to take your career to the next level, this is the opportunity for you!</p><p><br></p><p>To apply, submit resumes only to Vice President, Quidana Dove at Quidana.Dove < at > RobertHalf. < com > </p><p><br></p><p>#SoCalRHL </p>
<p>Our client is seeking a skilled Accounts Receivable Specialist to join their team. This role is ideal for professionals with a strong attention to detail and excellent organizational abilities. The Accounts Receivable Specialist will play a key role in managing invoicing, collections, and account reconciliations to support the company’s financial operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate and issue invoices to clients</li><li>Monitor accounts to identify outstanding debts and follow up on delinquent payments</li><li>Reconcile customer accounts and resolve billing discrepancies</li><li>Maintain accurate records of account activity and aging reports</li><li>Collaborate across departments to resolve payment issues and improve processes</li><li>Assist with month-end closing and reporting as needed</li></ul><p><br></p>
<p><strong>Thriving national firm with multiple offices has an immediate opening for a California Licensed Litigation Assocaite. </strong>The Litigation Attorney will work in collaboration with the partnership team and will manage 25-30 cases from inception through trial, motion drafting, taking and defending depositions, discovery, pre-trial work as well as the opportunity to<strong> second-chair trials</strong>! The firm offers a diverse and collaborative environment with excellent mentorship!</p><p><br></p><p>The firm is offering the Litigation Attorney a 100%<strong> remote</strong> work schedule, mentorship, growth as well as firm paid benefits, 401K and vacation time. We've placed attorneys who LOVE the firm's culture and environment!</p><p> </p><p>If you enjoy have a desire to<strong><em> litigate interesting, complex cases and attend trials</em></strong> this is the opportunity for you!</p><p> </p><p>To apply, ONLY send resume to Vice President, Quidana Dove, at Quidana. Dove< at >RobertHalf.< com ></p><p> </p><p>#SoCalRHL</p>
<p>Our client in the construction industry is seeking a detail-oriented Accounting Clerk to join their team on a contract-to-permanent basis. This role is ideal for professionals looking to build their accounting expertise in a dynamic, project-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with accounts payable and accounts receivable processes, including invoice entry and payment tracking</li><li>Reconcile daily bank transactions and maintain accurate records in the general ledger</li><li>Support month-end and year-end close activities</li><li>Prepare and maintain financial documentation for multiple construction projects</li><li>Communicate with vendors and project managers to resolve billing and payment inquiries</li><li>Help ensure compliance with company policies and relevant regulations</li></ul><p><br></p>
<p>Our client in <strong>Valley Center</strong>, a long-standing agricultural and production-based organization, is seeking a <strong>Staff Accountant</strong> to support a wide variety of general ledger and financial reporting tasks. This role is ideal for someone who enjoys a blend of routine accounting work and special projects, appreciates working in a tight-knit environment, and thrives in an industry where operations move quickly and require strong accuracy.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform daily and monthly GL reconciliations, journal entries, and financial analysis</li><li>Maintain the fixed asset ledger, depreciation schedules, and capital expenditure tracking</li><li>Assist with cost accounting, inventory reconciliation, and production reporting</li><li>Support AP/AR reviews to ensure accuracy of coding and account balances</li><li>Prepare month-end and year-end closing schedules and reports</li><li>Assist with budgeting, forecasting, and variance analysis</li><li>Work closely with operations, farm management, and purchasing to ensure accuracy in financial tracking</li></ul>
<p>A well-established construction firm in Valley Center is looking for a <strong>hands-on Office Manager</strong> to oversee daily operations, support field and office staff, and maintain the administrative backbone of the company. This role requires a proactive leader who is comfortable handling everything from HR paperwork to purchasing to general office workflow.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage daily office operations including supply inventory, vendor coordination, and maintenance scheduling</li><li>Supervise admin support staff and ensure smooth communication between office and field teams</li><li>Oversee onboarding packets, safety documentation, and compliance recordkeeping</li><li>Assist with basic bookkeeping tasks such as AP/AR support and invoice review</li><li>Maintain project folders, job site paperwork, and internal tracking systems</li><li>Coordinate travel, meetings, and company-wide communication updates</li></ul>
<p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between our organization and the community, providing compassionate support and exceptional service. As a Contract to permanent position, this opportunity offers the chance to grow while making a meaningful impact. This role has the opportunity to go hybrid upon permanent hire!</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and assistance tailored to client needs.</p><p>• Document all client interactions and updates promptly in web-based systems to ensure accurate records.</p><p>• Stay informed about available services, resources, and programs to provide reliable referrals and solutions.</p><p>• Collaborate with internal teams to meet client needs efficiently and effectively.</p><p>• Maintain a detail-oriented and empathetic approach in all communications to uphold high customer service standards.</p><p>• Utilize CRM software and other tools to track and manage client interactions.</p><p>• Address billing or benefit-related questions and provide timely resolutions.</p><p>• Assist clients in navigating various systems, including Epic Software and Avaya CMS.</p><p>• Support organizational goals by adhering to established protocols and contributing to process improvements.</p>
<p>A well-established distribution company in Vista is looking for a <strong>Office Administrator</strong> to oversee front office operations, support cross-functional departments, and ensure a smooth and efficient workflow. This position requires someone who is resourceful, tech-savvy, and confident handling a variety of administrative and operational responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the central point of contact for office operations, vendor communication, building access, and facility needs</li><li>Oversee administrative processes including scheduling, internal communication, and procedural documentation</li><li>Prepare detailed reports, spreadsheets, KPIs, and weekly operations metrics</li><li>Support HR processes such as employee files, timesheet tracking, and onboarding logistics</li><li>Coordinate company events, training sessions, meetings, and travel</li><li>Manage inventory of office, warehouse, and shipping supplies; negotiate with vendors as needed</li><li>Handle basic AR/AP support including invoice coding, matching, data entry, and reconciliation</li><li>Assist leadership with research, special projects, and administrative planning</li><li>Ensure compliance with company policies and maintain confidential documentation</li><li>Improve office systems by identifying workflow gaps and proposing procedural enhancements</li></ul>
<p>SUMMARY OF POSITION: </p><p>The Senior Data Analyst plays a pivotal role in transforming data into actionable insights that drive business decisions and operational excellence across the organization. As a senior member of the Data Team—part of the IT Division—the analyst will lead advanced data modeling, analytics, and visualization efforts, while mentoring peers and ensuring adherence to data governance and quality standards.</p><p><br></p><p>This position partners closely with stakeholders across Finance, Operations, HR, and Project Management to deliver trusted data solutions from our Azure Databricks Lakehouse and connected systems (Deltek Vantagepoint, Dynamics 365, Workday, and others). The ideal candidate is highly analytical, self-driven, and passionate about leveraging data to enable smarter business outcomes.</p><p><br></p><p>ESSENTIAL JOB FUNCTIONS:</p><p>• Lead advanced analytical projects using data sourced from the company’s Azure Databricks lakehouse, ensuring outputs align with strategic business objectives.</p><p>• Design and develop Power BI dashboards leveraging Microsoft Fabric capacity and robust data models for scalability, governance, and performance.</p><p>• Build and maintain data models and transformations in Databricks SQL using Delta tables, Unity Catalog, and Lakehouse architecture best practices.</p><p>• Collaborate with data engineers to enhance ingestion pipelines using Fivetran, Workato, REST APIs, and other connectors.</p><p>• Perform exploratory and diagnostic analyses using SQL, Python (pandas, numpy), and Power BI to uncover business trends, inefficiencies, and improvement opportunities.</p><p>• Ensure data quality and lineage through established data governance frameworks, including metadata documentation, business glossary maintenance, and data issue management.</p><p>• Develop stored procedures and SQL logic to support operational systems such as Deltek Vantagepoint and related financial integrations.</p><p>• Collaborate with business stewards and system owners to validate data accuracy and drive consistency across departments.</p><p>• Mentor junior analysts and help define Power BI development standards, DAX best practices, and model optimization techniques.</p><p>• Communicate insights effectively through visual storytelling, executive dashboards, and data narratives tailored for non-technical audiences.</p><p><br></p><p>EDUCATION & EXPERIENCE</p><p>• Bachelor’s degree in Computer Science, Data Science, Information Systems, Business Analytics, or a related field.</p><p>• Minimum 5–7 years of professional experience in data analytics, BI development, or related technical roles.</p><p>• Experience working with cloud-based data platforms (Azure, Databricks, or Snowflake).</p><p>• Microsoft Certification PL-300 (Power BI Data Analyst) or DP-900 / Databricks Certified Data Analyst preferred.</p>
<p>We’re seeking a detail-oriented Payroll Specialist to join our team in El Cajon, California. This temporary role is critical as we transition from Paycom to UKG, and you’ll play a key part in ensuring accuracy and compliance during this process. The position offers hands-on experience with system migration and collaboration with a seasoned payroll professional, making it an excellent learning opportunity with potential for long-term placement.</p><p><br></p><p>Key Responsibilities</p><ul><li>Assist with payroll testing and validation during the transition from Paycom to UKG.</li><li>Review and reconcile large volumes of payroll data.</li><li>Help run parallel payrolls in Paycom and UKG post go-live to confirm system accuracy.</li><li>Process bi-weekly payroll for hourly, non-exempt, and salaried employees, including timecard approvals, mileage payouts, and pay adjustments.</li><li>Manage direct deposit setups and monitor overtime calculations for compliance.</li><li>Post payroll-related journal entries and maintain proper accounting procedures.</li><li>Collaborate with HR to keep payroll systems aligned with employee records.</li><li>Ensure compliance with state and federal payroll regulations, including tax filings and reporting.</li><li>Provide support for payroll audits and assist with system upgrades or transitions.</li></ul>
<p>We are looking for a detail-oriented Service Coordinator to join our team in San Diego, California. In this contract position, you will play a key role in ensuring the accuracy and organization of service-related administrative tasks. This opportunity is ideal for someone who excels in communication, organization, and attention to detail, with a willingness to work within the fire protection industry.</p><p><br></p><p>Responsibilities:</p><p>• Process and send invoices to customers in a timely manner.</p><p>• Verify and organize service-related paperwork for accuracy before submission.</p><p>• Review and prepare data for billing purposes, ensuring all necessary information is included.</p><p>• Monitor alarm reports and inspection notes for compliance and accuracy.</p><p>• Distribute completed paperwork and reports to customers as needed.</p><p>• Upload inspection and compliance reports to relevant platforms.</p><p>• Maintain consistent communication with customers to address any administrative inquiries.</p><p>• Utilize and manage systems like Service Trade to streamline processes and maintain records.</p><p>• Ensure compliance with industry standards and company procedures across all administrative tasks.</p>
<p>A well-established restaurant group in Encinitas is seeking an experienced and hands-on <strong>HR Generalist</strong> to support multiple locations and act as a key partner to management. This role covers all major HR functions, from employee relations to compliance and workforce development.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Support full employee lifecycle including recruiting, onboarding, and offboarding</li><li>Manage employee relations concerns, coach managers, and support performance improvement processes</li><li>Maintain compliance with federal, state, and local employment laws</li><li>Assist with benefits administration, open enrollment, and leave management (FMLA, CFRA, PDL)</li><li>Conduct HR audits, update policies and SOPs, and maintain accurate HR documentation</li><li>Provide training support for managers and team leads across locations</li><li>Partner with payroll on timesheet discrepancies and labor compliance</li></ul>
<p>Our client, a respected nonprofit organization, is seeking a detail-oriented Tax Administrative Assistant to join their team. This individual will play a key role in ensuring timely and accurate filing of all tax-related documents and supporting the organization’s compliance efforts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, organize, and file federal, state, and local tax documents</li><li>Maintain accurate records of tax filings and related correspondence</li><li>Monitor deadlines and ensure timely submission of required nonprofit tax forms (e.g., IRS Form 990)</li><li>Assist with audits and requests for information from regulatory entities</li><li>Support general administrative duties, including data entry, document management, and correspondence with donors and vendors</li><li>Collaborate with the finance team to track expenses and gather necessary financial documentation</li></ul><p><br></p>
<p>We are looking for a contract HR Generalist for a construction firm who is responsible for supporting all aspects of the employee lifecycle, helping drive positive workplace culture and ensure compliance with HR policies. You’ll work closely with management and team members to deliver effective solutions in talent acquisition, employee relations, performance management, benefits, and policy implementation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with recruitment, onboarding, and offboarding processes.</li><li>Support employee relations, providing guidance to staff and managers.</li><li>Administer compensation, benefits, and leave programs.</li><li>Maintain accurate HR documentation and handle confidential information appropriately.</li><li>Ensure compliance with employment laws and company policies.</li><li>Champion initiatives to improve engagement, workflow, and operational efficiency.</li><li>Participate in HR projects and support change management strategies as needed</li></ul><p><br></p>
We are looking for a skilled Database Analyst to join our team on a contract basis in Vista, California. In this role, you will play a key part in managing, analyzing, and reporting healthcare data while supporting technical and application needs across various locations. This position requires advanced expertise in database technologies and a strong commitment to delivering timely and detail-oriented solutions.<br><br>Responsibilities:<br>• Export and manage database content using advanced tools and processes, ensuring data accuracy and reliability.<br>• Provide technical and application support to multiple locations, addressing issues promptly and with attention to detail.<br>• Collaborate with teams to identify data requirements and create detailed report specifications.<br>• Prepare statistical and narrative reports, as well as visual data presentations, for internal and external stakeholders.<br>• Develop analytics and strategies based on healthcare data to drive informed decision-making.<br>• Analyze and interpret complex health plan data, identifying trends and translating them into actionable insights.<br>• Communicate user needs and requests effectively to management.<br>• Assist clinic and IT staff by resolving issues submitted via the IT Help Desk.<br>• Participate in development activities, including workshops and educational programs, to enhance skills.<br>• Ensure alignment with the organization's mission, vision, and values through your work.
<p>Are you passionate about making a difference in your community? Our nonprofit organization is searching for a dedicated Administrative Assistant to help support our mission-driven team. This is an exciting opportunity to play a critical role in advancing programs that impact lives.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide comprehensive administrative support including managing calendars, handling correspondence, and organizing meetings and events.</li><li>Maintain database records, track donations, and prepare reports for internal and external stakeholders.</li><li>Assist with communications—draft emails, create newsletters, and update website or social media as needed.</li><li>Help coordinate volunteer activities and support fundraising initiatives.</li><li>Liaise with board members, donors, community partners, and program staff to ensure organizational needs are met.</li><li>Perform general office duties such as ordering supplies, filing, and maintaining a welcoming environment for guests and staff.</li></ul><p><br></p>
<p>We are seeking an <strong>entry-level Accounts Payable Clerk</strong> to support our finance team in San Diego. This Contract-to-Hire opportunity is ideal for someone who has a <strong>degree in accounting/finance</strong> and is looking to gain hands-on experience in Accounts Payable within a mission-driven nonprofit environment. You’ll receive training and mentorship while assisting with essential AP tasks that keep our operations running smoothly.</p><p><br></p><p><strong>Responsibilities</strong></p><p>• Review and verify basic invoice details and match them against purchase orders</p><p> • Assist in processing payments, including check runs and preparation of supporting documentation</p><p> • Help research and resolve simple invoice discrepancies (pricing, missing information, etc.)</p><p> • Monitor vendor accounts and flag opportunities for early-pay discounts</p><p> • Support the organization of student and miscellaneous payments and prepare them for deposit</p><p> • Generate basic reports or summaries as requested by the accounting team</p><p> • Maintain accurate records and assist with general accounting/admin tasks as needed</p>
<p>Our client, a dynamic and fast-growing organization in the technology sector, is seeking a proactive and highly organized Executive Assistant to support their executive leadership team. This is an excellent opportunity for an administrative professional who thrives in a fast-paced, innovative environment and is passionate about the tech industry.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide high-level administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.</li><li>Prepare and edit correspondence, communications, presentations, and reports.</li><li>Handle confidential information with discretion and professionalism.</li><li>Coordinate logistics for internal and external meetings, events, and conferences.</li><li>Manage expense reports and assist with budgeting tasks as needed.</li><li>Liaise with key stakeholders, both internally and externally, to support strategic initiatives.</li><li>Support workflow automation and contribute to process improvement projects, leveraging technology to enhance efficiency.</li><li>Perform other administrative tasks to ensure smooth daily operations.</li></ul><p><br></p>
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
