<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required! </strong></p><p><br></p><p><strong>Shift: Tuesday - Friday 3:00pm - 2:00am EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
<p>We are looking for a dedicated Call Center Representative to join our team in Wall, New Jersey. This is a long-term contract position within the health insurance industry, offering an opportunity to make a meaningful impact by assisting clients in simplifying open enrollment processes and enhancing employee engagement. The role involves working collaboratively to ensure the efficient administration of benefit plans and delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support to clients during open enrollment periods, addressing inquiries and resolving issues promptly.</p><p>• Assist in the administration and management of benefit plans to ensure accuracy and compliance.</p><p>• Conduct data entry tasks, including alphanumeric and numeric entries, with a high level of precision.</p><p>• Utilize Outlook, Excel, and Word to manage communications, track data, and prepare reports.</p><p>• Participate in extensive training sessions to develop proficiency in all aspects of the role.</p><p>• Maintain organized records and documentation to support streamlined operations.</p><p>• Build and nurture positive relationships with clients, ensuring satisfaction and continued engagement.</p><p>• Collaborate with team members to share insights and improve processes.</p><p>• Uphold confidentiality and security standards when handling sensitive information.</p><p>• Adapt to evolving client needs and provide flexible solutions.</p>
<p><strong>Job Title:</strong> Customer Service Representative (Direct Hire)</p><p><strong>Location:</strong> Lorain, Ohio</p><p><strong>Schedule:</strong> Full-time, Monday to Friday, 8:00 AM – 5:00 PM (In-office position)</p><p><br></p><p><strong>Job Description:</strong></p><p>A great company in Lorain is seeking a hardworking and detail-oriented <strong>Customer Service Representative! </strong>In this permanent, in-office role, you’ll play a critical role in providing excellent support and communication to our customers while helping ensure smooth operations across various administrative functions. This is an excellent opportunity to make a meaningful impact in a dynamic work environment where everyone wears multiple hats to get the job done.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Order Management:</strong> Efficiently enter customer orders into the system, ensuring accuracy and timeliness in processing.</li><li><strong>Customer Communication:</strong> Provide outstanding support through phone and email, addressing inquiries, resolving issues, and following up with customers as needed to maintain high satisfaction levels.</li><li><strong>Logistics Coordination:</strong> Schedule shipments for customer orders, coordinating with internal teams and external vendors.</li><li><strong>Team Collaboration:</strong> Offer additional administrative support and assist with team projects during slower periods.</li><li><strong>Flexible Support:</strong> Contribute to team success by taking on diverse tasks as needed — everyone pitches in and wears many hats.</li></ul><p><strong>Qualifications and Skills:</strong></p><ul><li><strong>Experience:</strong> Previous experience in customer service or administrative support, ideally in a role involving order entry and logistics (preferred).</li><li><strong>Communication:</strong> Excellent written and verbal communication skills with a professional and approachable demeanor.</li><li><strong>Organization:</strong> Strong organizational skills and attention to detail, with the ability to manage multiple priorities.</li><li><strong>Teamwork:</strong> A proactive, team-oriented attitude with a willingness to support colleagues in a collaborative environment.</li><li><strong>Technology:</strong> Comfort with using customer management and order entry software; proficiency in Microsoft Office Suite (Excel, Word, Outlook).</li></ul><p><br></p><p>If you’re passionate about delivering exceptional customer service and thrive in a team-focused, fast-paced office environment, we’d love to hear from you!</p><p><strong>Apply today to be considered for this exciting opportunity.</strong></p>
<p>The Call Center Specialist serves as the frontline representative for the company, handling inbound and outbound customer inquiries related to telecommunications products and services. This role is responsible for resolving issues, providing technical support, processing service requests, and ensuring a high level of customer satisfaction. The ideal candidate has strong communication skills, a customer-first mindset, and experience in a high-volume call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, or chats from customers regarding billing, service plans, technical issues, and general inquiries.</li><li>Troubleshoot and resolve customer concerns related to mobile, internet, TV, and landline services.</li><li>Provide accurate product and service information, upsell or recommend upgrades as appropriate.</li><li>Escalate complex issues to Tier 2 support or technical departments when necessary.</li><li>Document all interactions in the customer relationship management (CRM) system.</li><li>Maintain a strong knowledge of company services, promotions, pricing plans, and policies.</li><li>Meet or exceed performance metrics, including call handling time, customer satisfaction, and resolution rate.</li><li>Follow all company procedures regarding data security, customer privacy, and compliance requirements.</li><li>Participate in regular training sessions to stay up to date on new products, system updates, and customer service best practices.</li></ul><p><br></p>
We are looking for a detail-oriented Office Services Associate to join our team in Austin, Texas. This contract position is ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional office support services. The role involves handling reprographics, mail services, and other back-office functions, with opportunities to contribute to hospitality, reception, and audio/visual support as needed.<br><br>Responsibilities:<br>• Manage reprographics and mail services, ensuring timely and accurate completion of tasks.<br>• Utilize logs and job tickets to track and prioritize office service requests.<br>• Perform quality assurance checks on completed work to maintain high standards.<br>• Troubleshoot basic equipment issues and ensure machines are stocked with necessary supplies.<br>• Communicate effectively with supervisors and clients to address job or deadline-related concerns.<br>• Handle sensitive and confidential documents with discretion and professionalism.<br>• Maintain organization and attention to detail while working on multiple tasks.<br>• Collaborate with team members to ensure efficient workflow and client satisfaction.<br>• Lift and move materials weighing up to 50 lbs as required.<br>• Adhere to established procedures and company policies while completing office services tasks.
<p>We are looking for a skilled and detail-oriented Collector to join our team in Minnesota. In this long-term contract position, you will play a key role in managing customer accounts, ensuring timely payment processing, and maintaining compliance with company policies and regulations. If you have strong communication skills, a background in customer service, and a passion for problem-solving, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Contact customers to address overdue payments and negotiate repayment plans while maintaining clear and respectful communication.</p><p>• Accurately document and update customer account information in the system to ensure all records are current and compliant.</p><p>• Monitor customer accounts to identify delinquencies and take appropriate action in accordance with company policies and federal regulations.</p><p>• Process payments, review account details, and resolve discrepancies to ensure accurate financial transactions.</p><p>• Collaborate with other departments to address complex account issues and provide solutions to customers.</p><p>• Apply knowledge of federal, state, and company regulations to maintain compliance throughout all collection activities.</p><p>• Utilize computer applications, including Microsoft Word and other specialized software, to manage records and generate reports.</p><p>• Work independently to prioritize tasks and manage time effectively in a fast-paced environment.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues related to account collections.</p>
We are looking for a dedicated Customer Service Representative to join our service-oriented team in Midlothian, Texas. In this long-term contract position, you will play a pivotal role in assisting customers, resolving warranty issues, and supporting field personnel. This role requires strong communication skills, excellent organizational abilities, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Address customer inquiries and efficiently resolve warranty and service-related issues.<br>• Coordinate and dispatch work orders to field technicians based on customer needs and urgency.<br>• Process billing tasks, including preparing quotes and purchase orders for invoicing.<br>• Maintain up-to-date and accurate house files through consistent data entry.<br>• Provide timely follow-up with homeowners and service technicians to ensure satisfaction.<br>• Order and track materials required to complete outstanding work orders.<br>• File warranty claims for replacement parts and ensure proper documentation.<br>• Support field personnel with administrative tasks and logistical coordination.<br>• Ensure customer expectations are met or exceeded through effective communication and problem resolution.
<p>Robert Half Lexington is looking for an experienced Sr. Customer Service Representative to join a team in Lexington-Fayette, Kentucky. This Contract-to-Permanent position offers an opportunity to work in the hospitality industry, providing exceptional service and solutions for clients. The ideal candidate will excel at managing complex reservations, negotiating contracts, and ensuring customer satisfaction. This is a weekend schedule and 10am-7pm work schedule. Apply today to be considered!</p><p><br></p><p>Responsibilities:</p><p>• Handle long-term reservation requests exceeding 30 nights, ensuring client needs are met with precision and care.</p><p>• Evaluate and select hotel options that align with client guidelines, applying strong decision-making abilities.</p><p>• Conduct negotiations for reservations exceeding 45 nights, adhering to established policies and procedures.</p><p>• Navigate complex scenarios such as limited availability or restricted budgets while achieving target savings for clients.</p><p>• Secure competitive rates, discounts, and agreements with existing and new hotel partners.</p><p>• Analyze hotel industry trends and identify opportunities for client savings and market consolidation.</p><p>• Ensure all reservations meet client specifications regarding budget, amenities, proximity, and preferences.</p><p>• Resolve client and hotel concerns efficiently, including issues related to extensions, early departures, or reservation changes.</p><p>• Collaborate with account management teams to enhance network consolidation and client satisfaction.</p><p>• Participate in scheduled trainings, meetings, and other events as assigned by leadership.</p>
<p>We are looking for a reliable and detail-oriented Customer Service Representative to join our team in Des Moines, IA. This is a long-term contract position offering the opportunity to work remotely while assisting clients in the life insurance industry. The ideal candidate will have strong communication skills, a commitment to accuracy, and the ability to manage multiple tasks efficiently. Candidates must be located in Des Moines, IA area.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls professionally, addressing customer inquiries and resolving issues with care.</p><p>• Accurately input and update insurance information across multiple systems.</p><p>• Perform research to verify and ensure data accuracy while maintaining attention to detail.</p><p>• Navigate between multiple screens and applications seamlessly to provide timely and quality service.</p><p>• Schedule appointments and manage follow-ups with customers as needed.</p><p><br></p><p>If you are looking to grow in your customer service career, please apply today! Apply through our Robert Half website or call 515.706.4974.</p>
<p><strong>Job Title: </strong>Patient Service Representative (Contract-to-Permanent Opportunity)</p><p><strong>Location: </strong>Radnor, PA</p><p><strong>Schedule: </strong>35-40 hours per week (shifts vary between 6:45 AM – 6:15 PM)</p><p><strong>Contract Length: </strong>Minimum of 12 weeks, with potential for extension or permanent placement</p><p><br></p><p><strong>Job Summary:</strong></p><p>A well-established healthcare provider in Yardley is seeking a Patient Service Representative for a contract-to-permanent opportunity. This role is essential in ensuring smooth and professional Front-end support for patients seeking therapy services. The ideal candidate will have a strong administrative background and excellent communication skills, with an interest or experience in healthcare.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and triage a high volume of incoming phone calls in a timely and professional manner</li><li>Schedule patient appointments and ensure efficient calendar management</li><li>Verify, secure, and maintain both initial and ongoing health insurance coverage for patients</li><li>Educate patients on insurance benefits and provide accurate information regarding coverage for therapy services</li><li>Document and update patient information accurately in internal systems</li><li>Collaborate with clinical and administrative teams to ensure a seamless patient experience.</li></ul>
<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based in the payment processing department of our organization, working on-site from Monday to Friday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Handling phone calls and emails -incoming calls, email requests, chat, and in-person</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required! </strong></p><p><br></p><p><strong>Shift: Monday - Friday 10:00am - 7:00pm EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
We are looking for a dedicated and detail-oriented individual to join our team as a Sales / Customer Service Support specialist in Austin, Texas. In this long-term contract role, you will play a key part in fostering positive relationships with customers, managing sales territories, and ensuring smooth operations through effective communication and organizational skills. This position offers a dynamic hybrid work environment and comprehensive training to support your success.<br><br>Responsibilities:<br>• Assist in the approval, registration, and management of pricing and coding processes within internal systems.<br>• Provide exceptional customer service through correspondence and support for over 100+ customers.<br>• Collaborate closely with sales managers and team members to oversee assigned sales territories.<br>• Utilize Excel, CRM tools, and other platforms to track shipments, manage billing functions, and maintain accurate records.<br>• Contribute to a team-oriented culture by actively participating in meetings and sharing insights.<br>• Ensure all tasks are completed with attention to detail and adherence to deadlines.<br>• Handle inbound calls and emails, addressing customer inquiries and resolving issues efficiently.<br>• Participate in an 8-12 week training program to gain proficiency in company systems and processes.<br>• Apply time management skills to balance multiple tasks and priorities effectively.<br>• Maintain clear and effective communication with stakeholders while adhering to business casual dress standards.
<p>We are looking for a dedicated Customer Service Representative to join our team in Lawrence, Indiana. In this position, you will play a vital role in supporting veterans by handling membership renewals, addressing inquiries, and ensuring excellent service delivery. This role requires strong communication skills and the ability to manage high call volumes during peak periods.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming calls and assist veterans with membership renewals and inquiries.</p><p>• Accurately input data from conversations into the system while maintaining attention to detail.</p><p>• Manage high call volumes efficiently, handling up to 150 calls per day during busy periods.</p><p>• Deliver exceptional customer service by addressing concerns and providing appropriate solutions.</p><p>• Ensure compliance with company policies and procedures while interacting with customers.</p><p>• Utilize Microsoft Word and Excel to perform basic office tasks and maintain documentation.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Maintain an attentive and empathetic demeanor during all interactions.</p><p>• Adapt to changing priorities and workloads, demonstrating flexibility in a fast-paced environment.</p>
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process.<br>• Provide clear and accurate information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and information at all times.<br>• Deliver timely feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Accurately input data into systems while ensuring all information is properly recorded.
<p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. This is a Contract to permanent position designed for candidates eager to contribute to a dynamic environment while developing their organizational skills. The ideal candidate will excel in customer interaction, administrative tasks, and scheduling responsibilities, ensuring smooth operations and client satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding products, services, and orders.<br>• Prepare and process customer invoices, ensuring accuracy and timely delivery.<br>• Create and manage customer quotes, addressing specific needs and requirements.<br>• Coordinate and schedule jobs and projects to maintain efficient workflows.<br>• Collaborate with internal teams to ensure seamless communication and execution of tasks.<br>• Maintain detailed records of customer interactions, transactions, and feedback.<br>• Assist with purchasing and receiving processes to support operational needs.<br>• Resolve customer complaints and issues in a thorough and timely manner.<br>• Actively contribute to improving processes and enhancing customer satisfaction.
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide support to both internal and external customers by delivering exceptional service and addressing their needs with professionalism. This is a long-term contract position, offering an opportunity to make a meaningful impact in the healthcare industry.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely and accurate manner.<br>• Maintain detailed and precise documentation of interactions and transactions to ensure compliance with company policies.<br>• Support patients by scheduling appointments, verifying authorizations, and assisting with claims or benefit-related questions.<br>• Identify and escalate sensitive or complex issues, such as financial, medical, or legal risks, following established protocols.<br>• Translate verbal communications into clear and concise written documentation as required.<br>• Collaborate with internal teams to ensure smooth operations and a positive customer experience.<br>• Assist in training new team members and supporting colleagues with administrative tasks when necessary.<br>• Monitor and meet performance metrics related to accuracy, quality, and attendance.<br>• Utilize various systems and tools, including Microsoft Office Suite, to efficiently manage tasks and resolve customer needs.<br>• Uphold the organization’s commitment to diversity, inclusion, and superior customer care.
<p>Robert Half is seeking a Customer Service Representative for our client in New Orleans, Louisiana. This short-term contract to full time position requires a detail-oriented individual with experience in call center operations and strong communication skills. The ideal candidate will contribute to resolving customer inquiries efficiently while gaining knowledge of housing programs such as Tax Credit and Voucher initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls with professionalism and empathy.</p><p>• Address and resolve issues related to housing programs, including Tax Credit and Voucher systems.</p><p>• Maintain accurate records of customer interactions through data entry.</p><p>• Manage email correspondence to assist customers with inquiries and provide timely responses.</p><p>• Handle outbound calls to follow up on unresolved concerns.</p><p>• Schedule appointments for housing-related services and ensure proper coordination.</p><p>• Utilize Microsoft Excel and Word for tracking and reporting purposes.</p><p>• Ensure compliance with Fair Housing regulations during all interactions.</p><p>• Assist with order entry for housing-related programs and services.</p><p>• Demonstrate a thorough understanding of Low-Income Tax Credit Housing (LITCH) policies.</p>
<p>Robert Half is working with a client that is looking for a proactive Customer Service Representative to manage high volumes of emails and provide exceptional customer experiences. This role involves processing purchase orders, confirming orders, and maintaining strong communication with customers and the Sales team. You'll solve problems, meet productivity goals, and support your team with a positive attitude. Key tasks include answering calls, managing filing, and handling additional duties as needed. Proficiency in Microsoft Office, strong communication skills, attention to detail, and the ability to work under pressure are essential. If you're a reliable multitasker eager to contribute to a dynamic team, we'd love to hear from you!</p><p>This client has great benefits and has bonus potential. This is a great place to work!</p><p><br></p><p>For immediate consideration, feel free to contact Dan Duggan at (508) 205-2126.</p>
We are looking for a Call Center Representative to join our team in Detroit, Michigan. In this role, you will assist customers with scheduling COVID-19 vaccine appointments and provide accurate information in a detail-oriented and courteous manner. This is a long-term contract position offering a chance to make a meaningful impact while supporting public health initiatives.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a seamless and positive experience.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Maintain confidentiality of customer data and sensitive information at all times.<br>• Communicate customer concerns or service issues to management promptly for resolution.<br>• Conduct outbound follow-up calls to customers as assigned, ensuring needs are met effectively.<br>• Accurately enter and update customer information within the system to maintain data integrity.<br>• Collaborate with team members to ensure consistent service delivery and adherence to protocols.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Minneapolis, Minnesota. This role offers the opportunity to make a difference in the healthcare industry by providing exceptional support and service to patients and customers. If you thrive in a fast-paced environment and have a passion for helping others, this position may be the perfect fit for you.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues with professionalism and empathy.<br>• Maintain accurate and timely documentation of interactions with patients and clients using internal systems.<br>• Assist in scheduling appointments, processing authorizations, and managing claims to ensure seamless service delivery.<br>• Adhere to established performance standards, including metrics for accuracy, quality, and attendance.<br>• Provide support to colleagues and supervisors by handling paperwork and resolving patient-related concerns.<br>• Identify potential financial, medical, or legal risks during customer interactions and follow appropriate protocols.<br>• Translate verbal information into clear and concise written documentation according to company guidelines.<br>• Act as a patient advocate by exchanging complex and sensitive information to facilitate care and support.<br>• Utilize Microsoft Office Suite and other tools effectively to manage daily tasks and responsibilities.<br>• Ensure compliance with company policies and procedures while delivering services within established timeframes.
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position is ideal for someone passionate about delivering exceptional support and fostering positive experiences for members. The role involves handling inbound calls, managing data entry, and providing accurate information to ensure member satisfaction.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism, empathy, and attentiveness.<br>• Record detailed notes and input data into the system accurately.<br>• Provide members with clear information on policies and next steps.<br>• Offer guidance on best practices and required documentation.<br>• Utilize SharePoint, web-based member databases, and Microsoft Office Suite efficiently.<br>• Collaborate with team members to ensure consistent service delivery.<br>• Maintain a high level of professionalism and attention to detail in all interactions.<br>• Adhere to organizational guidelines and protocols for customer service.<br>• Assist with additional responsibilities as needed to support the team.
<p>We are looking for a motivated and driven Customer Service Representative for a ONE DAY event in Midland, Georgia. In this role, you will represent our organization at various events, webinars, and benefits fairs, ensuring attendees have a positive and informative experience. This position requires strong communication skills, attention to detail, and the ability to engage effectively with diverse audiences.</p><p><br></p><p>Responsibilities:</p><p>• Represent the organization at events, webinars, and benefits fairs, delivering concise and engaging presentations about services.</p><p>• Provide attendees with accurate information through clear and approachable communication.</p><p>• Facilitate smooth event operations by ensuring all activities flow efficiently.</p><p>• Act as the primary point of contact for attendees, creating a welcoming and detail-focused environment.</p><p>• Stand for extended periods while managing event-related responsibilities.</p><p>• Address inquiries and provide support to ensure a positive attendee experience.</p><p>• Collaborate with team members to ensure events are executed successfully.</p><p>• Demonstrate adaptability and a high level of service in high-traffic environments.</p><p>• Uphold the organization's values and maintain a high standard of customer service</p>
