We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. This is a Contract to permanent position designed for candidates eager to contribute to a dynamic environment while developing their organizational skills. The ideal candidate will excel in customer interaction, administrative tasks, and scheduling responsibilities, ensuring smooth operations and client satisfaction. Responsibilities: • Respond promptly to customer inquiries and provide accurate information regarding products, services, and orders. • Prepare and process customer invoices, ensuring accuracy and timely delivery. • Create and manage customer quotes, addressing specific needs and requirements. • Coordinate and schedule jobs and projects to maintain efficient workflows. • Collaborate with internal teams to ensure seamless communication and execution of tasks. • Maintain detailed records of customer interactions, transactions, and feedback. • Assist with purchasing and receiving processes to support operational needs. • Resolve customer complaints and issues in a thorough and timely manner. • Actively contribute to improving processes and enhancing customer satisfaction.

• Proven experience in customer service or a related field. • Strong organizational and time-management skills. • Ability to multitask and manage priorities effectively in a fast-paced environment. • Excellent communication skills, both verbal and written. • Proficiency in using computer systems and software for administrative tasks. • Detail-oriented with a focus on accuracy in documentation and scheduling. • Ability to work collaboratively with team members and clients. • Problem-solving skills with a proactive approach to addressing challenges.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Fort Wayne, IN
onsite
Contract / Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. This is a Contract to permanent position designed for candidates eager to contribute to a dynamic environment while developing their organizational skills. The ideal candidate will excel in customer interaction, administrative tasks, and scheduling responsibilities, ensuring smooth operations and client satisfaction. Responsibilities: • Respond promptly to customer inquiries and provide accurate information regarding products, services, and orders. • Prepare and process customer invoices, ensuring accuracy and timely delivery. • Create and manage customer quotes, addressing specific needs and requirements. • Coordinate and schedule jobs and projects to maintain efficient workflows. • Collaborate with internal teams to ensure seamless communication and execution of tasks. • Maintain detailed records of customer interactions, transactions, and feedback. • Assist with purchasing and receiving processes to support operational needs. • Resolve customer complaints and issues in a thorough and timely manner. • Actively contribute to improving processes and enhancing customer satisfaction.
2025-09-08T20:19:01Z

Customer Service Representative Job in Fort Wayne | Robert Half