We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality. Responsibilities: • Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process. • Provide clear and accurate information to customers regarding appointment procedures. • Maintain confidentiality of all customer data and information at all times. • Deliver timely feedback to management regarding service issues or customer concerns. • Conduct outbound follow-up calls to customers as assigned. • Accurately input data into systems while ensuring all information is properly recorded.

• Proven experience in customer service or call center operations. • Strong data entry skills with attention to accuracy. • Ability to communicate effectively and professionally with a diverse customer base. • Demonstrated ability to handle confidential information with care. • Capability to work in a fast-paced environment while managing multiple tasks. • Proficiency in using computer systems and software applications. • Availability for a long-term commitment.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Detroit, MI
onsite
Temporary
14.25 - 16.50 USD / Hourly
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality. Responsibilities: • Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process. • Provide clear and accurate information to customers regarding appointment procedures. • Maintain confidentiality of all customer data and information at all times. • Deliver timely feedback to management regarding service issues or customer concerns. • Conduct outbound follow-up calls to customers as assigned. • Accurately input data into systems while ensuring all information is properly recorded.
2025-09-10T13:54:34Z