<p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This is a short-term contract to permanent position offering an excellent opportunity for career growth. The ideal candidate will excel in handling customer inquiries, managing multiple tasks efficiently, and maintaining a positive demeanor in challenging situations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of incoming calls, averaging over 100 per day, while maintaining a courteous and empathetic approach.</p><p>• Upload and organize over 20 documents daily into customer files with accuracy and efficiency.</p><p>• Provide exceptional support to irate or distressed callers, ensuring their concerns are addressed with patience and care.</p><p>• Collaborate effectively with team members to ensure seamless communication and operations.</p><p>• Utilize Microsoft Office tools, including Word, to manage documentation and correspondence.</p><p>• Operate multi-line phone systems proficiently to handle diverse customer needs.</p><p>• Demonstrate adaptability by balancing multiple tasks and priorities simultaneously.</p><p>• Maintain a pleasant and attentive attitude in all interactions, fostering positive relationships with customers and colleagues.</p><p>• Deliver consistent and reliable service to meet company standards and customer expectations.</p>
<p>We are looking for a detail-oriented and organized Receptionist to join our team in Metairie, Louisiana. This short-term contract-to-permanent position offers an excellent opportunity to showcase your administrative and customer service skills in a dynamic showroom environment. The role requires a proactive individual who can manage front desk operations efficiently while providing exceptional support to clients and team members.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact for visitors and clients, ensuring a welcoming and detail-oriented environment.</p><p>• Answer incoming phone calls promptly and direct them to the appropriate departments or individuals.</p><p>• Perform accurate data entry tasks to maintain and update records.</p><p>• Provide outstanding customer service by addressing inquiries and resolving issues effectively.</p><p>• Manage daily administrative tasks, including scheduling and correspondence.</p><p>• Organize and maintain the reception area to ensure a clean and functional workspace.</p><p>• Assist with showroom operations, including facilitating client interactions and supporting sales staff.</p><p>• Utilize Microsoft Word and other tools to create and manage documents as needed.</p><p>• Support additional tasks such as shipping coordination or assisting with inventory, depending on business needs.</p><p>• Collaborate with team members to ensure smooth operations and address any challenges proactively.</p>
