<p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.</p><p>• Upload and organize documents into files accurately, processing 20 or more uploads daily.</p><p>• Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.</p><p>• Collaborate seamlessly with team members to foster a positive and productive work environment.</p><p>• Utilize Office tools, including Word, to complete tasks efficiently and accurately.</p><p>• Operate a multi-line phone system to provide timely and effective customer support.</p><p>• Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.</p><p>• Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.</p><p>• Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.</p><p>• Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.</p><p>• Multitask effectively to balance call handling, documentation, and other administrative tasks.</p><p>• Collaborate with team members to foster a supportive and productive work environment.</p><p>• Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.</p><p>• Operate and manage a multi-line phone system to ensure smooth communication flow.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p>
We are looking for a skilled Customer Service Representative to join our team in San Antonio, Texas. In this long-term contract role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and managing accounts with precision. The ideal candidate will demonstrate expertise in customer service principles, possess strong communication skills, and excel in handling diverse responsibilities such as billing, order processing, and maintaining quality standards.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring satisfaction.<br>• Process orders, manage accounts, and handle billing tasks with accuracy and efficiency.<br>• Utilize ERP systems and tools like Oracle and NIS to manage customer data and generate reports.<br>• Collaborate with internal departments to ensure seamless operations and timely resolution of customer issues.<br>• Maintain high-quality standards in all communication and processes to enhance customer experiences.<br>• Perform data entry tasks and ensure the accuracy of information across systems.<br>• Monitor accounts receivable and ensure timely billing and payment processing.<br>• Apply strong phone etiquette skills to handle calls professionally and build positive relationships.<br>• Work with Microsoft Excel and Outlook to manage data, track tasks, and communicate effectively.<br>• Contribute to the improvement of office functions and customer service practices.
<p>We are looking for a detail-oriented and organized Receptionist to join our team in Metairie, Louisiana. This short-term contract-to-permanent position offers an excellent opportunity to showcase your administrative and customer service skills in a dynamic showroom environment. The role requires a proactive individual who can manage front desk operations efficiently while providing exceptional support to clients and team members.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact for visitors and clients, ensuring a welcoming and detail-oriented environment.</p><p>• Answer incoming phone calls promptly and direct them to the appropriate departments or individuals.</p><p>• Perform accurate data entry tasks to maintain and update records.</p><p>• Provide outstanding customer service by addressing inquiries and resolving issues effectively.</p><p>• Manage daily administrative tasks, including scheduling and correspondence.</p><p>• Organize and maintain the reception area to ensure a clean and functional workspace.</p><p>• Assist with showroom operations, including facilitating client interactions and supporting sales staff.</p><p>• Utilize Microsoft Word and other tools to create and manage documents as needed.</p><p>• Support additional tasks such as shipping coordination or assisting with inventory, depending on business needs.</p><p>• Collaborate with team members to ensure smooth operations and address any challenges proactively.</p>
