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67 results for Customer Service in Manchester, NH

Customer Service Representative
  • Danvers, MA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 23.00 USD / Hourly
  • <p><br></p><p><strong>Job Title: Customer Service Representative (Temp-to-Hire)</strong></p><p><strong>Location:</strong> Danvers, Massachusetts</p><p><strong>Schedule:</strong> Full-time</p><p><strong>Position Overview:</strong></p><p>Our team is seeking a dedicated Customer Service Representative for a temp-to-hire opportunity in Danvers, MA. This role is ideal for candidates who thrive in fast-paced environments and who are passionate about delivering exceptional service. You’ll interact directly with clients, provide support, resolve issues, and ensure a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat, maintaining professionalism and empathy at all times</li><li>Resolve customer concerns and escalate complex issues as needed</li><li>Provide accurate information regarding products, services, and company policies</li><li>Document all customer interactions and follow up to ensure customer satisfaction</li><li>Collaborate with internal teams to streamline resolutions and enhance the customer experience</li><li>Perform data entry, maintain records, and generate reports using MS Office</li><li>Participate in team meetings and ongoing training sessions</li></ul>
  • 2025-12-23T13:23:57Z
Customer Service Manager
  • Walpole, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Our client is seeking a Customer Care Manager to oversee the Customer Care Team, ensuring outstanding customer service across e-commerce channels and retail locations. This leader will actively support issue resolution, develop business opportunities in wholesale and corporate gifting, and drive ongoing customer loyalty. The role is based in Walpole, NH.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage the Customer Care Team at the Walpole location</li><li>Handle multi-line phone systems, process orders, and address customer inquiries</li><li>Collaborate closely with retail teams to deliver exceptional customer service; assist with staff training</li><li>Design and deliver initial and annual refresher training for Customer Care Representatives</li><li>Proactively research and develop new account opportunities</li><li>Partner with E-Commerce management on new business initiatives</li><li>Conduct sales outreach: develop leads through cold calling, networking, and onsite customer visits</li><li>Build and maintain long-term customer relationships using creative follow-up communications to promote repeat business</li><li>Promote and sell company products with deep knowledge and enthusiasm</li><li>Respond to customer requests, quotations, and complaints promptly and professionally</li><li>Provide thorough follow-up to uncover and secure future business opportunities</li><li>Maintain accurate client accounts and data records</li><li>Utilize ERP systems and business tools to implement process improvements and best practices</li></ul><p><br></p>
  • 2025-12-31T15:08:53Z
Law Office Services Associate
  • Boston, MA
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a Law Office Services Associate to join our team on a contract basis in Boston, Massachusetts. In this role, you will provide essential support for back-office operations, including copy and mail services in both physical and digital formats. You will also assist with hospitality, reception, and other service lines, ensuring seamless execution of daily tasks and client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Perform reprographics and mail services tasks, adhering to established procedures and deadlines.</p><p>• Maintain accurate logs for all office services work to ensure proper tracking.</p><p>• Handle intake functions and prioritize workflow to meet client needs efficiently.</p><p>• Conduct quality assurance checks on completed work to uphold service standards.</p><p>• Troubleshoot basic equipment issues and ensure proper operation of machinery.</p><p>• Load and manage supplies such as paper and toner for equipment.</p><p>• Communicate effectively with supervisors and clients regarding job status or deadline concerns.</p><p>• Follow company and client policies while using resources in a cost-effective manner.</p><p>• Lift and move items up to 50 lbs regularly to support operational needs.</p><p>• Collaborate with team members to ensure smooth operations and client satisfaction.</p>
  • 2025-12-18T17:59:07Z
Patient Access Specialist - 3rd Shift
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • <p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
  • 2025-12-08T14:23:36Z
Patient Access Specialist
  • Nashua, NH
  • onsite
  • Contract / Temporary to Hire
  • 17.25 - 20.25 USD / Hourly
  • <p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
  • 2025-12-08T14:23:36Z
Receptionist
  • Cambridge, MA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Cambridge, Massachusetts. This position is entirely onsite and requires exceptional organizational skills to manage daily operations effectively. As the face of our company, you will play a key role in ensuring smooth communication and welcoming experiences for all guests and visitors.<br><br>Responsibilities:<br>• Create and manage work orders to ensure operational efficiency.<br>• Serve as the primary contact for greeting and checking in guests attending events.<br>• Issue visitor badges and maintain accurate records of guest access.<br>• Provide parking passes to visitors as required.<br>• Answer and direct calls using a multi-line phone system.<br>• Maintain clear and timely email correspondence with clients and internal teams.<br>• Organize files and documents to ensure easy retrieval and secure storage.<br>• Schedule appointments and manage calendars to support team operations.<br>• Utilize Microsoft Office tools, including Excel, Outlook, and Word, for administrative tasks.<br>• Deliver excellent customer service by addressing inquiries and resolving concerns promptly.
  • 2025-12-10T16:28:49Z
Client Services Rep
  • Boston, MA
  • remote
  • Temporary
  • 26.00 - 28.00 USD / Hourly
  • <p>We are looking for a Client Service Representative to join our team in Boston, Massachusetts. This long-term contract position offers an exciting opportunity to deliver top-tier client service while utilizing your expertise in fund accounting and financial analysis. The role requires someone with strong attention to detail who can effectively manage client inquiries, produce accurate reports, and ensure seamless resolution of accounting-related issues.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and accurately to client inquiries, ensuring exceptional service delivery.</p><p>• Calculate daily NAVs and prepare month-end and year-end financial reports.</p><p>• Generate and review various internal and external reports to meet client and organizational needs.</p><p>• Utilize internal technology platforms to manage client servicing tasks efficiently.</p><p>• Investigate and resolve accounting-related discrepancies and issues on a daily basis.</p><p>• Collaborate with internal teams to address client concerns and deliver customized solutions.</p><p>• Apply knowledge of corporate actions, equity, fixed income, and derivative investments to support client needs.</p><p>• Ensure compliance with deadlines and quality standards in a fast-paced environment.</p><p>• Leverage analytical skills to interpret data, workflows, and numeric information for problem-solving.</p><p>• Maintain proficiency in financial tools such as Excel, Bloomberg, and Reuters to optimize reporting and analysis.</p>
  • 2025-12-19T14:44:09Z
Collections Analyst
  • Woburn, MA
  • remote
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a dedicated Collections Analyst to join our Accounts Receivables team in Woburn, Massachusetts. In this long-term contract role, you will play a key part in managing receivable balances, collecting outstanding payments, and resolving disputes efficiently. This position requires collaboration with internal teams and external customers to ensure seamless processes and excellent service delivery.<br><br>Responsibilities:<br>• Manage the collection of overdue balances related to rent or purchase orders, ensuring timely payments.<br>• Collaborate with internal departments to resolve customer disputes and discrepancies effectively.<br>• Provide exceptional customer service while addressing payment issues and maintaining positive relationships.<br>• Utilize Oracle systems to track and process receivables, invoices, and adjustments as needed.<br>• Prepare detailed reports on account statuses, collections progress, and outstanding balances.<br>• Audit and review lease documents, contracts, and purchase orders to ensure accuracy and compliance.<br>• Maintain organized records of billing, adjustments, and cash applications to support financial processes.<br>• Prioritize tasks and adhere to timelines to meet departmental goals in a fast-paced environment.<br>• Communicate clearly and professionally with customers and team members to resolve issues.<br>• Assist in improving collection processes and workflows to enhance efficiency.
  • 2025-12-30T13:09:01Z
Systems Analyst / Architect - Intermediate
  • Quincy, MA
  • onsite
  • Temporary
  • 48.00 - 52.00 USD / Hourly
  • <p><strong>Systems Analyst / Architect – Intermediate</strong></p><p>26‑Week Contract | Onsite | Quincy, MA</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an Intermediate Systems Analyst/Architect for a 26‑week onsite engagement in Quincy, MA. The ideal candidate will support workflow optimization, software deployment governance, data analysis, and issue resolution across multiple teams. This role involves significant interaction with end users and requires strong communication, analytical ability, and technical fluency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Become proficient in various proprietary data sources and integrate their use to track initiatives and the context surrounding them.</li><li>Guide end users through workflow processes to reduce friction in software development, deployment, and governance activities.</li><li>Generate, customize, and deliver reports or logs related to initiative metadata and historical activity for stakeholder review.</li><li>Analyze the root cause of system defects, workflow gaps, or technical issues.</li><li>Recommend mitigation strategies and improvements to streamline workflows and resolve recurring pain points.</li><li>Draft and communicate proposals to team members and development groups for enhancements, requirements, or fixes to improve system performance and address defects.</li></ul><p><br></p>
  • 2025-12-30T00:33:53Z
Bilingual Spanish Property Administrative Assistant
  • Dorchester, MA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • <p>We are looking for a Bilingual Spanish Property Administrator to join our team in Dorchester, Massachusetts. In this contract role, you will play a key part in managing administrative tasks and ensuring compliance with housing regulations. This position requires excellent organizational skills, a personable attitude, and the ability to handle sensitive information with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Conduct income recertifications for residents in compliance with HUD Section 8 regulations.</p><p>• Schedule and coordinate appointments with residents to ensure timely completion of required processes.</p><p>• Review income documentation, request additional supporting materials, and verify information as needed.</p><p>• Utilize RealPage OneSite software to manage records, with transferable knowledge of Yardi systems considered a plus.</p><p>• Maintain strict confidentiality while interacting with residents, including senior citizens and families.</p><p>• Provide exceptional customer service by addressing resident inquiries and assisting with their needs.</p><p>• Organize and manage a high volume of paperwork, both physical and electronic, ensuring accuracy and accessibility.</p><p>• File, track, and maintain documentation to support compliance and operational requirements.</p><p>• Answer inbound calls and perform receptionist duties as part of daily administrative responsibilities.</p><p>• Process work orders and provide assistance to residents and team members as required.</p>
  • 2025-12-23T13:28:39Z
Patient Registration
  • Boston, MA
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for an organized and detail-oriented individual to join our healthcare team in Boston, Massachusetts as a Patient Registration Specialist. In this contract position, you will play a critical role in ensuring a seamless patient intake process while maintaining high standards of accuracy and efficiency. This role demands strong communication skills and the ability to collaborate effectively within a dynamic healthcare environment.<br><br>Responsibilities:<br>• Manage new patient intakes and inpatient admissions with accuracy and timeliness.<br>• Coordinate with outpatient clinics and care managers to place orders and facilitate same-day scheduling.<br>• Liaise with referring providers to ensure smooth transitions from referrals to appointments.<br>• Support uninsured patients by assisting with financial counseling procedures.<br>• Perform general office tasks, including scanning, filing, and faxing as needed.<br>• Maintain comprehensive records and documentation to support patient registration processes.<br>• Collaborate with team members to streamline workflows and improve patient experiences.<br>• Address inquiries from patients and providers, delivering excellent customer service.<br>• Ensure compliance with healthcare regulations and organizational policies.
  • 2025-12-19T15:59:17Z
Contracts Manager
  • Lowell, MA
  • remote
  • Temporary
  • 35.00 - 45.00 USD / Hourly
  • We are looking for an experienced Contracts Manager to join our team on a contract basis in Lowell, Massachusetts. In this role, you will play a key part in managing, negotiating, and drafting various customer and supplier agreements, including those related to SaaS and PaaS. This position requires a proactive and detail-oriented individual who can collaborate with cross-functional teams while ensuring compliance with corporate policies and legal regulations.<br><br>Responsibilities:<br>• Review, draft, and negotiate customer and supplier contracts, including SaaS and PaaS agreements, ensuring alignment with company policies.<br>• Collaborate with sales, operations, finance, and other internal teams to address contract-related questions and provide guidance.<br>• Deliver excellent customer service to both internal stakeholders and external clients by addressing contractual concerns promptly and effectively.<br>• Analyze and revise contractual templates or develop new agreements as needed to meet business requirements and regulatory standards.<br>• Ensure all contracts comply with relevant laws, corporate policies, and industry regulations, including GDPR and cybersecurity standards.<br>• Stay updated on industry trends, particularly in software, IT, and privacy practices, to support effective contract management.<br>• Utilize Microsoft Office applications, Salesforce, and other tools in an Apple environment to manage contract documentation and reporting.
  • 2025-12-24T16:48:55Z
Sales Support Administrator
  • Framingham, MA
  • onsite
  • Permanent
  • 52000.00 - 60000.00 USD / Yearly
  • We are partnering with a well-established distribution company in the MetroWest area that is looking to add a skilled and proactive Sales Support detail oriented to their team. This position is ideal for someone with experience supporting distributor networks and sales teams in a fast-paced, customer-focused environment. In this role, you will provide critical support to the sales organization by assisting with a wide range of activities that directly impact sales effectiveness and customer satisfaction. Responsibilities include coordinating and preparing materials for sales presentations and internal/external meetings, compiling sales reports and analytics, assisting with pricing and product information requests, and managing key project timelines in partnership with sales reps and leadership. You will also serve as a point of contact for vendors, customers, and internal stakeholders, ensuring timely follow-up, accurate communication, and excellent service. This role requires a high level of organization, attention to detail, and the ability to juggle multiple priorities and deadlines. For immediate consideration, please contact Dan Duggan at (508) 205-2126.
  • 2025-12-11T20:18:37Z
Sr Banking Specialist
  • Stoneham, MA
  • onsite
  • Permanent
  • 58000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
  • 2025-12-18T20:39:10Z
Sr. Attorney
  • Boston, MA
  • onsite
  • Permanent
  • 180000.00 - 400000.00 USD / Yearly
  • We are looking for a highly skilled senior attorney to join our Private Clients Practice Group in Boston, Massachusetts. This role focuses on estate and trust administration for high-net-worth clients, combining legal expertise with excellent client service. If you thrive in a collaborative environment and are passionate about estate law and related tax matters, this position offers an opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Manage estate and trust administration processes for high-net-worth clients, ensuring compliance with legal and financial regulations.<br>• Handle probate court procedures, including filings and representation, with meticulous attention to detail.<br>• Prepare and review estate and gift tax returns, ensuring accuracy and adherence to current tax laws.<br>• Facilitate trust distributions, including complex transactions to and from trusts.<br>• Provide expert guidance on estate, gift, and fiduciary income tax matters, including strategic planning and execution.<br>• Collaborate with clients and internal teams to deliver tailored solutions that meet individual estate planning needs.<br>• Maintain up-to-date knowledge of Massachusetts probate court procedures and apply this expertise effectively.<br>• Offer strategic advice and counsel to clients, demonstrating strong communication and problem-solving skills.<br>• Work closely with colleagues in a team-oriented environment to ensure high-quality service delivery.<br>• Contribute to the firm’s growth and innovation by identifying opportunities for process improvement and client engagement.
  • 2025-12-03T16:28:39Z
Tax Director / Tax Manager
  • Boston, MA
  • onsite
  • Permanent
  • 190000.00 - 205000.00 USD / Yearly
  • We are looking for an experienced Tax Director or Tax Manager to join our dynamic team in Boston, Massachusetts. In this role, you will serve as a trusted advisor to clients, offering innovative solutions for complex tax challenges while ensuring compliance with regulatory standards. Your expertise will play a key role in helping clients achieve their business goals through strategic tax planning, risk management, and forward-looking insights.<br><br>Responsibilities:<br>• Manage a diverse portfolio of clients, delivering exceptional service tailored to their needs.<br>• Oversee the preparation, review, and timely filing of various tax forms to ensure accuracy and compliance.<br>• Provide expert consultation on complex tax provisions and support clients on intricate engagements.<br>• Research and stay informed on evolving tax regulations, delivering actionable insights and guidance.<br>• Develop and implement efficient processes to improve project outcomes and departmental workflows.<br>• Mentor and guide team members to foster their growth and enhance overall team performance.<br>• Build and maintain strong client relationships, offering strategic advice to address their unique tax challenges.<br>• Lead business development efforts to expand the firm's reach and contribute to its growth.<br>• Manage financial aspects of engagements, including budgets, billing, and collections.<br>• Drive innovation in tax planning strategies to optimize outcomes for clients.
  • 2025-12-10T16:53:33Z
Legal Assistant
  • Manchester, NH
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced Legal Assistant to join our team in Manchester, New Hampshire. In this long-term contract position, you will play a vital role in supporting attorneys with administrative and operational tasks while ensuring seamless case management and client service. This opportunity is ideal for someone with a strong background in litigation who thrives on organization and precision.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to attorneys, including scheduling, correspondence, and case management.<br>• Manage electronic filing of legal documents with court systems, ensuring accuracy and compliance.<br>• Coordinate and oversee attorney calendars, including critical meetings, deadlines, and court appearances.<br>• Organize, retrieve, and update case files and correspondence using document management systems, preferably NetDocuments.<br>• Prepare, format, proofread, and edit legal documents using Microsoft Word and Adobe Acrobat.<br>• Handle communication with clients, court personnel, and other legal professionals to facilitate smooth interactions.<br>• Perform general administrative tasks such as scanning, filing, and mail distribution to support daily office functions.
  • 2025-12-10T14:33:32Z
Trust & Estate Tax Attorney
  • Worcester, MA
  • onsite
  • Permanent
  • 120000.00 - 170000.00 USD / Yearly
  • <p>We are partnering with a law firm that's looking for a skilled Trust & Estate Tax Attorney to join a law firm in the Greater Worcester area. This role offers an exciting opportunity to apply your expertise in tax law within the trust and estate practice area. The ideal candidate will bring strong analytical skills and a deep understanding of estate planning and taxation to help our clients navigate complex legal matters.</p><p><br></p><p>Responsibilities:</p><p>• Provide legal advice and representation to clients in trust and estate tax matters.</p><p>• Draft and review estate planning documents, including wills, trusts, and related agreements.</p><p>• Ensure compliance with federal and state tax laws and regulations.</p><p>• Collaborate with clients to develop strategies for minimizing estate and gift taxes.</p><p>• Conduct research on tax and estate law to support case strategies.</p><p>• Prepare and file fiduciary and estate tax returns accurately and on time.</p><p>• Utilize Wealth Counsel and other software tools to create legal documents and manage cases.</p><p>• Stay informed about changes in tax legislation and advise clients accordingly.</p><p>• Work closely with other attorneys and staff to deliver exceptional client service.</p>
  • 2025-12-11T20:08:36Z
Collections Specialist
  • Framingham, MA
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
  • 2025-12-11T20:18:37Z
Tax Senior - Public
  • Fitchburg, MA
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>We are looking for an experienced Tax Senior to join our team in Fitchburg, Massachusetts. In this role, you will prepare tax filings for various entities while providing expert guidance to clients on financial organization and compliance. This position offers an opportunity to work both independently and collaboratively to ensure accurate and timely tax preparation.</p><p><br></p><p>Responsibilities:</p><p>• Prepare detailed and accurate tax returns for corporations, partnerships, and individuals, ensuring compliance with applicable regulations.</p><p>• Guide clients in organizing their financial records to streamline the tax filing process.</p><p>• Collaborate with colleagues to address bookkeeping challenges and evaluate complex tax issues.</p><p>• Deliver precise and compliant tax filings with minimal supervision.</p><p>• Utilize tax software tools, including UltraTax, to enhance efficiency and accuracy.</p><p>• Stay informed on the latest tax laws and regulations to provide up-to-date advice.</p><p>• Assist in analyzing financial data to identify key insights for tax optimization.</p><p>• Communicate effectively with clients to address their questions and concerns regarding tax matters.</p><p>• Contribute to team discussions to improve processes and resolve technical challenges.</p>
  • 2025-12-17T01:18:39Z
Tax Manager - Public
  • Worcester, MA
  • onsite
  • Permanent
  • 150000.00 - 200000.00 USD / Yearly
  • <p>We are looking for an accomplished Tax Manager to lead our tax practice in Worcester, Massachusetts. This role is ideal for someone with a strong background in tax advisory, team leadership, and client relationship management. As a key player in the organization, you will oversee tax strategies, mentor a team, and contribute to the growth and development of the firm's services.</p><p><br></p><p>For Immediate Interview please contact Victor Muller at 508 205 2136</p><p>Responsibilities:</p><p>• Design and execute tax planning strategies to ensure compliance while minimizing tax liabilities.</p><p>• Supervise the preparation and review of tax returns, ensuring accuracy and compliance with regulatory requirements.</p><p>• Manage tax filing schedules and extensions to ensure timely submissions and prevent penalties.</p><p>• Research and analyze tax laws and regulations, applying insights to client engagements and training sessions.</p><p>• Build and nurture client relationships by providing expert advice on complex tax issues.</p><p>• Conduct client consultations to understand financial goals and develop customized tax strategies.</p><p>• Lead and mentor a team of tax professionals, fostering growth and collaboration within the department.</p><p>• Identify and implement process improvements to enhance efficiency and accuracy in tax operations.</p><p>• Support business development activities by identifying prospective clients and expanding service offerings.</p><p>• Collaborate with senior leadership to align tax practices with the firm's overarching goals.</p>
  • 2025-12-03T19:05:02Z
Senior Tax Manager - Public
  • Hopkinton, MA
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
  • 2025-12-09T18:59:30Z
Staff Accountant
  • Concord, NH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Connect with Casey Wiggin on LinkedIn ASAP if interested!</p><p>We are seeking a Staff Accountant who will play a significant role in our financial department. You will be entrusted with tasks such as processing customer applications, maintaining accurate customer records, and resolving customer inquiries. You will also monitor customer accounts and take appropriate action.</p><p><br></p><p>Responsibilities:</p><p>• Monitor customer accounts and take necessary action based on the account status</p><p>• Work on daily deposits and understand the reconciling of payments</p><p>• Translate cash entries and accruals to the General Ledger (GL)</p><p>• Perform invoicing for the state and service contracts, including timesheet reconciliation for grants</p><p>• Create monthly or quarterly invoices in compliance with budgets for each state program and service contracts</p><p>• Provide monthly journal entries to staff accountants to record revenue</p><p>• Monitor payments on monthly invoices and alert the Controller of non-payment</p><p>• Assist the Controller and Chief Financial Officer with various projects as needed</p><p>• Ensure company fiscal policies are being adhered to</p><p>• Assist with audit preparation.</p>
  • 2025-12-15T17:28:36Z
Estate Planning Attorney
  • Worcester, MA
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>We are looking for a dedicated Estate Planning Attorney to join a dynamic Trust & Estate firm based in the Greater Worcester area. In this role, you will provide expert guidance and legal support to clients, helping them navigate estate planning, tax matters, and probate processes. This position is ideal for an individual who is passionate about delivering exceptional service and fostering long-term client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Draft and review comprehensive estate planning documents, including wills, trusts, and powers of attorney.</p><p>• Provide legal advice to clients regarding estate tax strategies and asset protection.</p><p>• Oversee probate and estate administration processes, ensuring compliance with all relevant regulations.</p><p>• Collaborate with clients to identify their needs and develop tailored estate planning solutions.</p><p>• Conduct legal research to stay updated on changes in estate planning and tax laws.</p><p>• Represent clients in probate court proceedings and other related legal matters.</p><p>• Manage client cases from inception to resolution, ensuring timely and effective communication.</p><p>• Work closely with financial advisors and other professionals to create integrated estate plans.</p><p>• Help clients navigate complex trust and estate tax issues with precision and clarity.</p>
  • 2025-12-18T19:50:12Z
Audit Senior
  • Boston, MA
  • onsite
  • Permanent
  • 110000.00 - 130000.00 USD / Yearly
  • We are looking for an Audit Senior to join our team in Boston, Massachusetts. This role offers an exciting opportunity to work with a boutique firm that provides assurance, tax, and business advisory services to a diverse range of clients. As a trusted advisor, you will play a key role in delivering insightful financial analyses and ensuring compliance with regulatory standards while mentoring early-career team members.<br><br>Responsibilities:<br>• Conduct audit, review, and compilation procedures, including control testing, substantive testing, and analytical reviews, to evaluate the accuracy of financial data for privately-held businesses.<br>• Oversee the planning, execution, and completion of audit and review engagements, ensuring adherence to budgets, timelines, and quality standards.<br>• Apply a strong understanding of U.S. Generally Accepted Accounting Principles (GAAP) and Generally Accepted Auditing Standards (GAAS) to engagements.<br>• Provide mentorship and guidance to early-career staff, fostering their growth and technical skills.<br>• Build and maintain strong relationships with clients, ensuring clear communication and a high level of responsiveness.<br>• Monitor industry trends and regulatory changes to ensure the firm's practices remain current and effective.<br>• Support ongoing development by participating in training and knowledge-sharing initiatives.<br>• Assist in identifying opportunities to enhance client outcomes through advisory services and forward-looking financial analyses.
  • 2025-12-10T16:53:33Z
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