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52 results for Customer Service in Manchester, NH

Customer Service Manager

Tyngsboro, MA
onsite
Permanent / Full Time
75000.00 - 90000.00 USD / Yearly
Robert Half is seeking a highly motivated and customer-focused Customer Service Manager to lead our customer service operations. This individual will be responsible for managing the customer service team, overseeing quoting and order activity, maintaining strong client relationships, and ensuring exceptional service delivery. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to delivering an outstanding customer experience. Key Responsibilities:<ul><li>Provide leadership, direction, and support to the customer service team.</li><li>Manage all aspects of the customer service process, including quotes, sample requests, order processing, and order acknowledgments.</li><li>Prepare quotes and proposals in response to customer inquiries and requests.</li><li>Work directly with customers to process orders, resolve issues, and ensure timely communication.</li><li>Enter and maintain customer and order information within the company ERP/CRM system.</li><li>Maintain customer records and databases with a high degree of accuracy.</li><li>Manage internal quote tracking and customer request databases.</li><li>Respond to customer inquiries and coordinate with appropriate internal departments to resolve issues.</li><li>Follow up on quotations and proposals to support business development efforts.</li><li>Collaborate with operations, sales, and management teams to ensure customer satisfaction and successful order fulfillment.</li><li>Analyze customer concerns and identify opportunities to improve service processes.</li><li>Perform additional customer service and administrative duties as needed.</li></ul>
2026-06-17T13:43:46Z

Billing Specialist II (Contractor)

Lawrence, MA
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
. This Long-term Contract position focuses on ensuring invoices are prepared accurately, customer billing profiles align with contract requirements, and service issues are addressed promptly. The ideal candidate will collaborate with internal teams and external clients to gather correct billing information, maintain reliable records, and help deliver responsive customer support. Responsibilities:• Set up customer billing profiles and order-related records accurately so invoicing can be completed on schedule.• Update billing instructions and account details when contract terms, pricing, or customer requirements change.• Investigate billing questions, disputed charges, and escalated concerns to identify issues and drive timely resolution.• Apply sales tax, fees, and other non-standard charges correctly while maintaining complete and accurate account documentation.• Communicate invoice details, account activity, and billing outcomes clearly to customer contacts and internal stakeholders.• Prepare reconciliations, analyze discrepancies, and determine underlying causes to prevent recurring billing problems.• Track individual performance against service and productivity targets and contribute to overall team results.• Work closely with operational departments and client contacts to obtain accurate information needed for billing and customer service requests.• Maintain a consistent presence in all interactions while supporting additional billing-related duties as needed.
2026-07-15T17:23:45Z

Membership Sales Associate

Boston, MA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Membership Sales Associate to support a non-profit organization in Boston, Massachusetts through a Contract position focused on member engagement and service. This role is ideal for someone who communicates confidently, responds thoughtfully to inquiries, and can guide prospective and existing members through the enrollment and support process. The position combines high-volume customer interaction with accurate record handling, helping create a positive experience for everyone who connects with the organization. Responsibilities: • Respond to incoming calls and messages from prospective and current members, providing helpful and detail-focused support. • Assist individuals with membership questions, program details, and service-related concerns in a timely manner. • Complete order and enrollment information with accuracy, ensuring records are entered correctly and kept up to date. • Make outbound calls as needed to follow up on inquiries, confirm details, or support membership sales efforts. • Document customer interactions clearly and maintain organized account notes for future reference. • Resolve routine issues efficiently and escalate more complex concerns to the appropriate team when necessary. • Support daily call center activities while maintaining a courteous, solutions-focused approach in every interaction.
2026-07-10T14:28:37Z

Maintenance Coordinator

Milton, MA
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are seeking a highly organized and customer-focused professional to support residential property operations across a portfolio of 300+ apartments, including a large student housing population. This role is responsible for coordinating maintenance requests, dispatching technicians, tracking work orders, communicating with tenants and vendors, and assisting with leasing support and administrative tasks. The ideal candidate is detail-oriented, resourceful, confident, and able to thrive in a fast-paced, deadline-driven environment while delivering excellent customer service.
2026-06-25T15:38:44Z

Administrative Assistant

Somerville, MA
onsite
Temporary / Contract
19.00 - 24.00 USD / Hourly
We are looking for an organized Administrative Assistant to support a busy office in Somerville, Massachusetts. This Long-term Contract opportunity is ideal for someone who enjoys customer-facing administrative work, manages changing priorities well, and can maintain accuracy in a fast-paced onsite environment. The person in this role will help keep daily office operations running smoothly by handling clerical tasks, coordinating communications, and supporting service-related administrative processes. Responsibilities:• Manage day-to-day administrative activities, including document handling, record updates, and general office support for the department.• Process billing and deposit-related paperwork with close attention to accuracy and established procedures.• Receive customer inquiries by phone or in person, document concerns clearly, and coordinate with field staff to support timely follow-up.• Enter and maintain information in departmental and office software systems to support operations and reporting needs.• Sort, stamp, and distribute incoming mail, packages, and internal correspondence to the appropriate team members.• Handle sensitive information with professionalism and sound judgment while maintaining confidentiality in daily work.• Work collaboratively with supervisors, coworkers, and members of the public to provide responsive administrative service.• Provide additional clerical assistance to related municipal staff when department priorities require broader office support.• Assist with onboarding or cross-training clerical team members on department procedures and administrative workflows.
2026-07-16T20:23:52Z

Membership Sales Associate

Boston, MA
onsite
Temporary / Contract
19.79 - 22.91 USD / Hourly
We are looking for a Membership Sales Associate to support a non-profit organization through a contract position focused on member engagement and service. This role is ideal for someone who enjoys speaking with people, handling high-volume communication, and ensuring inquiries and transactions are managed accurately. The position combines customer support and sales-oriented interaction, helping prospective and current members receive timely assistance while maintaining a welcoming experience. Responsibilities: • Respond to incoming calls from prospective and existing members, providing clear information and resolving questions with a service-focused approach. • Conduct outbound outreach to follow up on inquiries, support membership-related conversations, and encourage participation or renewals when appropriate. • Enter orders, membership details, and related updates into internal records with accuracy and attention to detail. • Assist callers with product, service, or membership questions while delivering courteous and efficient support in a fast-paced environment. • Document interactions thoroughly so member activity, requests, and next steps are captured correctly. • Coordinate with internal teams as needed to address issues, escalate complex concerns, and ensure timely resolution. • Maintain consistent service quality across high-volume call activity while meeting productivity and responsiveness expectations.
2026-07-02T17:30:09Z

Patient Access Specialist

Nashua, NH
onsite
Temporary to Hire
17.25 - 20.25 USD / Hourly
1st Shift Monday - Friday 6:30am - 3:00pm - Patient Access Rep We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry. Responsibilities: • Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.• Adhere to organizational policies while delivering exceptional customer service with compassion.• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.
2026-07-16T17:38:44Z

Accounts Receivable Clerk

North Andover, MA
onsite
Temporary to Hire
25.00 - 27.00 USD / Hourly
We are looking for an Accounts Receivable Clerk to join a team in North Andover, Massachusetts on a contract basis with the opportunity for a permanent position. This is a hybrid position - 3 days per week on-site, and 2 days per week remote after initial training. This position is well suited for someone who enjoys working with financial records, applying payments accurately, and providing responsive support to customers regarding account activity. The role offers the opportunity to contribute to day-to-day receivables operations while helping maintain timely and accurate cash flow processes. Responsibilities:• Process incoming customer payments and record cash receipts accurately within the accounts receivable system.• Apply payments from lockbox, checks, and other remittance sources to the appropriate customer accounts.• Review account balances, research discrepancies, and resolve unapplied or misapplied cash in a timely manner.• Communicate with customers to address billing questions, payment status updates, and account-related concerns professionally.• Reconcile receivable activity to supporting documentation and assist in maintaining accurate financial records.• Monitor aging reports and support collection follow-up efforts to improve outstanding receivable balances.• Collaborate with internal teams to investigate payment issues and ensure account information is current and correct.
2026-07-16T15:18:38Z

Patient Access Specialist

Mildford, NH
onsite
Temporary to Hire
17.50 - 19.45 USD / Hourly
Patient Access Representative Full Time - Monday-Friday - 7:30am-4:00pm We are looking for a Patient Access Specialist to support patient intake and account setup for a hospital in New Hampshire. This contract opportunity with potential for a permanent role is ideal for someone who combines strong administrative accuracy with a compassionate approach to patient interactions. In this role, you will help ensure registration, insurance verification, documentation, and payment-related activities are completed correctly while maintaining compliance with organizational and regulatory standards. Responsibilities:• Manage patient admissions and pre-registration activities by gathering demographic details, insurance information, and required documentation before scheduled services.• Create and update patient accounts with a high level of accuracy, including medical record assignment, order processing, and data entry needed for timely service delivery.• Review insurance eligibility and benefit information, apply the correct plan details in the system, and support accurate billing and clean claim performance.• Discuss financial responsibility with patients or guarantors, collect point-of-service payments and overdue balances, and explain available payment arrangements when appropriate.• Guide patients, guardians, or guarantors through consent paperwork and required notices, ensuring signatures, supporting documentation, and educational materials are completed and distributed properly.• Perform medical necessity screening for applicable services, communicate potential coverage limitations to Medicare patients, and document required notices in accordance with established procedures.• Deliver courteous and empathetic service during in-person and phone interactions while following departmental policies and patient experience expectations.• Use auditing and reporting tools to identify account issues, correct registration errors, and help maintain documentation quality across accounts, departments, and facilities.• Provide audit results and related statistical information to leadership to support performance standards and operational accuracy.
2026-07-16T17:48:43Z

Lead Receptionist

Boston, MA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for an experienced and service-driven Receptionist Lead/Front Office Coordinator to support daily front office operations in Boston, MA. This Contract position plays a key role in creating a detail-oriented first impression for clients, visitors, and employees while keeping reception, meeting support, and workplace services running smoothly. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced corporate setting. Responsibilities:• Deliver a high-quality front desk experience by greeting visitors, guiding them through check-in procedures, and ensuring access protocols are followed.• Manage incoming calls, shared inbox communications, and meeting-related requests with timely and attentive follow-through.• Coordinate conference room reservations, confirm space readiness, and capture audio-visual and catering needs for internal and client meetings.• Provide hospitality support by arranging beverages, food service, and other meeting amenities as needed.• Oversee office supply levels, kitchen inventory, mail handling, package distribution, and other day-to-day workplace support tasks.• Liaise with building management, service providers, and internal teams to address maintenance, cleaning, technology, and facility-related needs.• Track invoices, assign expenses accurately, and assist with budget monitoring to support proper financial controls and reporting.• Help prepare workspaces and support onboarding activities for new employees, while also assisting with office events and team functions.• Maintain orderly shared areas and escalate unresolved operational issues when necessary to protect service quality and business continuity.
2026-07-08T12:48:38Z

Administrative Intake Representative

Exeter, NH
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for an Administrative Intake Representative to support patient-facing intake and admissions activities in Exeter, New Hampshire. This onsite role is a contract opportunity with potential for a permanent position for someone who excels at welcoming visitors, coordinating appointment details, and keeping records accurate in a busy healthcare setting. The ideal candidate brings strong organization, a courteous approach, and the ability to balance front desk interactions with administrative follow-through. Responsibilities: • Welcome walk-in visitors and scheduled patients, guide them through the intake process, and provide attentive front desk support throughout their visit. • Manage admissions-related documentation by collecting required forms, reviewing information for completeness, and maintaining accurate records. • Verify insurance coverage and confirm relevant patient details before services are scheduled or initiated. • Coordinate appointments, including telehealth visits, while updating calendars and communicating scheduling information clearly. • Enter intake, admissions, and scheduling data into internal systems with a high level of accuracy and timeliness. • Respond to patient and visitor questions, resolve routine issues, and escalate more complex concerns when appropriate. • Support a fast-paced office environment by handling multiple priorities efficiently without compromising service quality. • Assist with document handling and record management using content management tools and related administrative systems.
2026-07-17T18:33:58Z

Bilingual Spanish Front Desk Coordinator

Mattapan, MA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a detail-oriented and welcoming Bilingual Spanish Front Desk Coordinator to support daily front office operations in Massachusetts. This contract position is ideal for someone who enjoys helping residents, managing administrative tasks, and serving as a reliable point of contact for visitors and tenants. The right candidate will bring strong communication skills, sound organization, and the ability to handle multiple priorities in a fast-paced property management environment. Responsibilities: • Welcome residents, visitors, and vendors at the front desk while creating a courteous and welcoming first impression. • Record and submit maintenance and service requests in Yardi, ensuring details are accurate and ready for follow-up. • Communicate with tenants regarding the progress and current standing of open work orders and related requests. • Provide day-to-day administrative assistance to the Property Manager, including document handling, scheduling, and general office coordination. • Answer incoming calls, respond to routine inquiries, and direct questions to the appropriate team members as needed. • Maintain organized front office records, correspondence, and files to support smooth site operations. • Assist with bilingual communication in Spanish and English to support residents and improve overall service delivery.
2026-07-15T12:48:39Z

Property Administrative Assistant

Somerville, MA
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for a Property Administrative Assistant to support daily office operations for a residential property team. This long-term contract position is ideal for someone who can balance multiple priorities, maintain a welcoming office presence, and deliver attentive service to residents, visitors, and internal stakeholders. The role combines front-desk coordination, administrative organization, and basic property accounting support to help keep the site running efficiently. Responsibilities: • Welcome residents, prospective tenants, vendors, and visitors to the management office while providing courteous and helpful assistance. • Manage incoming phone calls and direct inquiries to the appropriate team members, ensuring timely and accurate communication. • Process and distribute incoming mail, prepare outgoing correspondence, and maintain organized administrative records and filing systems. • Support rent collection activities, record payments accurately, and assist with accounts receivable and billing-related tasks. • Provide administrative support for property operations, including scheduling, document preparation, and routine office coordination. • Assist with accounts payable functions by organizing invoices, tracking documentation, and helping maintain accurate financial records. • Update and maintain resident, vendor, and property information within CRM, management, and accounting software platforms. • Contribute to budget tracking and other general accounting support activities as needed by the property management team.
2026-07-15T12:48:39Z

Leasing Occupancy Specialist

Chelsea, MA
onsite
Temporary / Contract
27.55 - 31.90 USD / Hourly
We are looking for a detail-oriented Leasing Occupancy Specialist to support housing operations in Chelsea, Massachusetts. This Contract position focuses on evaluating applicant information, managing tenant-related documentation, and helping ensure occupancy processes are handled accurately and efficiently. The ideal candidate will communicate effectively with residents, applicants, and internal teams while maintaining compliance with housing guidelines and confidentiality standards. Responsibilities: • Review household income information to determine appropriate rent amounts in accordance with program guidelines. • Evaluate applications and supporting documents to confirm eligibility for housing assistance or occupancy programs. • Draft and distribute written tenant communications, including notices related to rent changes and required follow-up actions. • Meet with applicants and residents to conduct interviews and arrange re-certification or re-examination appointments as needed. • Maintain organized and accurate tenant files, ensuring records and documentation are current and complete. • Coordinate scheduling for interviews, orientations, and other occupancy-related meetings. • Prepare clear correspondence such as letters, memos, and email communications for residents and stakeholders. • Support outreach or leasing initiatives designed to improve occupancy levels and reduce unit vacancy. • Interpret housing policies and regulatory requirements to help ensure compliant processing and consistent program administration. • Respond to questions regarding procedures and policies while collaborating with property management staff and safeguarding confidential tenant information.
2026-07-15T14:13:44Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary to Hire
47.50 - 55.00 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join a growing team in Boston, Massachusetts. This contract-to-permanent position is ideal for a detail-oriented IT specialist who thrives in a law firm environment and enjoys resolving complex user issues across desktop, cloud, and collaboration platforms. The role supports a fast-paced organization with a strong focus on service quality, teamwork, and long-term career growth. Responsibilities: • Resolve escalated support requests that move beyond the Tier 1 service desk, delivering timely solutions for both technical and user-facing issues. • Provide hands-on support for Windows 11, Microsoft 365, Azure Virtual Desktop, and core desktop technologies used across the firm. • Troubleshoot and maintain legal document management platforms such as iManage or NetDocuments, ensuring users can access and manage files efficiently. • Support Zoom and Microsoft Teams meeting technology, including audiovisual issues that affect daily collaboration and client-facing communication. • Investigate account access concerns, password-related issues, and Active Directory requests while maintaining a strong customer service approach. • Assist with backup, disaster recovery, and business continuity tasks, including work related to tools such as Zerto. • Monitor logs and review server capacity or performance concerns to help identify and address underlying infrastructure issues. • Contribute to the development of a scalable service desk function by helping onboard new users and supporting the organization’s expanding office and cloud footprint.
2026-07-15T14:18:38Z

Controller

Boston, MA
onsite
Permanent / Full Time
160000.00 - 180000.00 USD / Yearly
Controller.Boston, Hybrid.Comp to $180k base plus bonus. Plus, great benefits. Our client is an established law firm with their main office in the Boston area. They are looking for a Controller to join their firm to act as the #1 finance lead in their organization. Job overview:<ul><li>Lead and oversee all accounting operations, ensuring accuracy, compliance, and efficiency</li><li>Manage daily department functions and supervise accounting staff, including delegation to team leads</li><li>Prepare and present financial reports, insights, and recommendations to leadership</li><li>Oversee billing, e-billing, payments, client trust accounts (IOLTA), and required filings</li><li>Drive process improvements and maintain effective accounting systems and procedures</li></ul>
2026-07-10T14:58:39Z

Insurance Services Representative

Shrewsbury, MA
onsite
Permanent / Full Time
40000.00 - 60000.00 USD / Yearly
A Banking client of ours who has an Insurance Agency in its portfolio is seeking an experienced Insurance Service Representative to support and grow our Property & Casualty insurance business. This role focuses on servicing existing clients, quoting new business, handling endorsements and renewals, and delivering exceptional member experiences. What You’ll Do<ul><li>Quote, bind, and service P& C insurance policies</li><li>Manage endorsements, renewals, billing, and registry transactions</li><li>Handle inbound calls, emails, and in-person member requests</li><li>Identify cross-sell and upsell opportunities</li><li>Partner with senior team members on remarkets and complex accounts</li><li>Meet service and turnaround standards (24–48 hours)</li></ul>
2026-07-10T14:03:58Z

Accounts Receivable Specialist

Concord, NH
onsite
Permanent / Full Time
- USD / Yearly
Position OverviewOur client is seeking an experienced Accounts Receivable Specialist to manage billing, collections, payment processing, and revenue tracking for a variety of educational programs and services. This role plays a key part in maintaining accurate financial records, supporting audits, and ensuring timely collection of funds.Responsibilities<ul><li>Prepare and manage invoices for tuition programs, transportation services, athletics, facility rentals, grants, and other revenue sources.</li><li>Process and record incoming payments, including checks, ACH transactions, online payments, and reimbursements.</li><li>Reconcile accounts receivable balances and investigate discrepancies.</li><li>Maintain aging reports and follow up on outstanding balances.</li><li>Track and reconcile grant funding, state aid receivables, and reimbursement programs.</li><li>Assist with audit preparation and compliance reporting.</li><li>Serve as a point of contact for billing and payment inquiries from families, staff, and community partners.</li><li>Support cash-handling procedures and internal controls to ensure accurate financial reporting.</li></ul>
2026-07-02T17:30:09Z

Office Services Associate

Boston, MA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for an Office Services Associate to support daily operational needs for a client site in Boston, Massachusetts. This Contract position focuses on delivering reliable back-office service across document production, mail handling, intake, and general office support while maintaining a high standard of customer care. The ideal candidate is organized, responsive, and comfortable working in a fast-paced setting where accuracy, discretion, and timely execution are essential. Responsibilities: • Manage incoming office service requests by reviewing job details, confirming instructions, and documenting work through established tracking methods. • Carry out day-to-day support activities such as copy and print production, mail distribution, scanning, and intake processing in both physical and digital formats. • Sequence assignments effectively to keep work moving on schedule and ensure completed materials are delivered within agreed turnaround times. • Communicate proactively with supervisors and client contacts regarding priorities, status updates, deadlines, or service concerns. • Resolve routine equipment issues when possible, replenish paper, toner, and related supplies, and report more complex problems for further support. • Inspect completed work for accuracy and presentation, while also helping maintain quality standards across team output. • Organize workload based on urgency and volume, balancing multiple requests in a high-activity office environment. • Handle confidential records with care and follow company and client policies related to security, service procedures, and efficient use of resources.
2026-07-13T14:33:38Z

Sr Banking Specialist

Stoneham, MA
onsite
Permanent / Full Time
58000.00 - 60000.00 USD / Yearly
We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation. Responsibilities:• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.• Ensure adherence to banking regulations, organizational policies, and security protocols.• Contribute to achieving sales and performance targets through proactive engagement and service.• Participate in community events and outreach programs to strengthen the bank's local presence.
2026-06-25T16:13:44Z

Sales Assistant

Burlington, MA
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a Sales Assistant to support revenue-generating activities and help create a positive experience for customers in Burlington, Massachusetts. This role focuses on managing sales interactions, responding to inquiries, and assisting the team with day-to-day coordination that keeps the sales process moving efficiently. The ideal candidate is organized, customer-focused, and comfortable working across both inbound and outbound sales activities. Responsibilities: • Support the sales team by handling customer inquiries and guiding prospects through the early stages of the buying process. • Conduct outbound outreach to potential customers to introduce products or services and identify new business opportunities. • Respond promptly to inbound requests, provide accurate information, and direct leads to the appropriate sales contacts when needed. • Maintain up-to-date sales records, track interactions, and help ensure data is accurately documented in internal systems. • Assist with preparing quotes, sales materials, and follow-up communications to keep opportunities progressing. • Coordinate with internal teams to help resolve customer questions and support a smooth sales experience. • Monitor active leads and opportunities, helping the team stay organized and responsive to client needs.
2026-06-22T15:23:43Z

Systems Analyst / Web Admin

Worcester, MA
remote
Temporary / Contract
65.00 - 75.00 USD / Hourly
We are looking for an experienced Systems Analyst / Web Admin to support and enhance enterprise web platforms on a remote basis. This Long-term Contract position will focus on sustaining secure, high-performing Drupal and SharePoint environments while helping business teams deliver reliable digital solutions. The ideal candidate brings strong analytical skills, hands-on web administration experience, and the ability to resolve technical issues across complex systems. Responsibilities:• Oversee day-to-day administration of Drupal platforms, including version updates, module management, and delivery of new web capabilities.• Investigate and resolve issues affecting website speed, stability, usability, and security to maintain dependable performance.• Manage SharePoint Online environments by configuring sites, organizing permissions, and supporting content governance needs.• Work with business stakeholders to improve SharePoint solutions and align platform enhancements with operational requirements.• Track system performance, capacity, uptime, and overall health across Drupal and SharePoint environments, taking action when issues arise.• Develop and update technical documentation, standard procedures, support materials, and end-user guidance for web platforms.• Coordinate with IT colleagues and external service providers to maintain integrated web applications and connected business systems.• Deliver user support for web-related tools and collaborate with communications and technical teams to ensure effective platform operation.
2026-07-02T17:30:09Z

Help Desk Analyst II

Manchester, NH
onsite
Temporary to Hire
- USD / Hourly
We are looking for a skilled Help Desk Analyst II to support end users and client environments in Manchester, New Hampshire. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues across hardware, software, Microsoft-based systems, and network connectivity. The role combines remote and onsite support, with a strong focus on delivering timely resolutions, maintaining accurate documentation, and serving as a higher-level resource for escalated support needs. Responsibilities: • Diagnose and resolve technical problems involving desktops, laptops, operating systems, business applications, and basic network connectivity. • Provide support for Microsoft 365, Active Directory, Azure Active Directory, and Windows-based environments across a range of user issues. • Handle escalated incidents from frontline support and take ownership of more complex troubleshooting through resolution or further escalation. • Set up, configure, and deploy workstations, user accounts, peripherals, and related equipment for new and existing employees. • Manage service desk tickets efficiently by prioritizing requests, meeting response expectations, and communicating progress clearly to users. • Record support activities, technical findings, and final resolutions in a clear and organized manner to maintain accurate service history. • Assist with troubleshooting firewall and networking issues to help maintain stable and secure client IT operations.
2026-07-14T16:43:43Z

Accounts Receivable Clerk

Woburn, MA
onsite
Temporary / Contract
24.00 - 24.00 USD / Hourly
We are looking for an Accounts Receivable Clerk to support day-to-day receivables operations for a service-focused organization in Woburn, Massachusetts. This Long-term Contract position is ideal for someone who can manage billing activity, apply incoming payments accurately, and maintain consistent follow-up on outstanding commercial accounts. The person in this role will help keep cash flow processes organized, resolve account discrepancies, and contribute to a dependable finance function. Responsibilities: • Generate and review customer invoices to ensure billing records are accurate, complete, and issued on schedule. • Record incoming payments and post cash receipts to the appropriate customer accounts with close attention to detail. • Monitor aging reports and conduct timely follow-up with commercial clients to collect overdue balances. • Investigate payment issues, reconcile account differences, and coordinate with internal teams to resolve billing questions. • Maintain organized accounts receivable documentation and update account activity to support accurate financial reporting. • Communicate professionally with customers regarding payment status, remittance details, and outstanding balances. • Support routine cash collection efforts by prioritizing delinquent accounts and tracking collection progress. • Assist with receivables-related process updates or workflow changes as needed within the department.
2026-07-15T20:23:45Z

Front Desk Administrator

Boston, MA
onsite
Temporary / Contract
23.75 - 25.00 USD / Hourly
We are looking for an experienced Front Desk Administrator to support a high-profile conference and executive reception environment in Boston, MA. This Long-term Contract position is ideal for someone who thrives in a client-facing setting, delivers attentive service, and remains composed while managing changing priorities. The role combines front desk coordination, meeting support, and event logistics to create a seamless on-site experience for employees, executives, and guests. Responsibilities:• Welcome employees, executives, visitors, and event facilitators while creating a detail-focused and service-focused first impression at the reception area.• Coordinate meeting space reservations, update room calendars, and respond promptly to booking inquiries with accuracy and attention to detail.• Support events by arranging room layouts, confirming spaces are prepared in advance, and assisting with catering, beverage service, and post-event reset activities.• Provide hands-on assistance with audiovisual and virtual meeting needs, helping resolve basic technical issues to keep meetings running smoothly.• Work closely with administrative partners, facilities teams, and security personnel to ensure daily operations and executive-facing activities run efficiently.• Use sound judgment when handling confidential information and sensitive executive schedules, maintaining discretion at all times.• Anticipate client needs, address service concerns early, and offer practical solutions that enhance the overall guest experience.• Keep shared conference areas organized and presentable, including reporting maintenance needs or service requests when necessary.• Answer site-related questions and offer clear directions or guidance regarding building amenities and conference services.• Take on additional reception, event, or operational support tasks as needed to meet business demands.
2026-07-14T19:43:59Z