Robert Half's Client in Westborough MA is looking for a detail-oriented and driven Customer Service Representative to support their operations team!<br><br>Responsibilities:<br>- Customer service<br>- Phone/Email correspondence<br>- Shipping/Receiving<br>- Data entry <br>- Perform routine maintenance on equipment <br>- Strong technical skills<br><br>Start Date: Asap!<br>End Date: ~ 6months (likely to extend)<br>Work Type: On-site<br>Hours: M-F | 8am-4pm or 9am-5pm<br><br>*If interested, APPLY now!
<p>We are looking for a Senior Client Service Representative to join our team in Boston, Massachusetts. This is a long-term contract position (Contract to hire) offering an excellent opportunity to utilize your expertise in fund accounting and client relations while working in a dynamic, deadline-driven environment. The ideal candidate will play a crucial role in ensuring client satisfaction by delivering timely and accurate resolutions to inquiries and preparing detailed financial reports.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to client inquiries, offering accurate solutions to ensure high levels of satisfaction</p><p>• Calculate daily Net Asset Values (NAVs) and prepare month-end and year-end financial reports</p><p>• Generate and distribute various internal and external reports to support business operations</p><p>• Utilize internal systems and technology solutions to manage client servicing deliverables efficiently</p><p>• Investigate and resolve accounting-related issues or discrepancies on a daily basis</p><p>• Collaborate with relevant teams to ensure seamless communication and resolution of client concerns</p><p>• Apply analytical skills to evaluate data workflows, numeric information, and organizational processes</p><p>• Maintain a strong understanding of corporate actions, equity, fixed income, derivative investments, and emerging markets</p><p>• Leverage tools such as Microsoft Excel, Bloomberg, and Reuters to optimize reporting and analysis</p><p>• Ensure adherence to deadlines and accuracy in all deliverables</p>
We are looking for a detail-oriented Inside Sales Representative to join our team in Newton, Massachusetts. This role is vital in supporting sales operations, managing customer relationships, and driving process efficiency. The ideal candidate will bring strong organizational skills, excellent communication abilities, and a proactive approach to their work.<br><br>Responsibilities:<br>• Create and maintain accurate quotations to support Sales and Distribution Managers.<br>• Monitor and manage customer credit limits and rebate processing to ensure compliance.<br>• Update and maintain customer accounts, including creating, editing, and removing profiles.<br>• Track contract statuses and assist with related administrative tasks under the guidance of the Sales Controller.<br>• Conduct outreach to inbound leads and potential customers, arrange introductory meetings, and assign leads to appropriate teams based on their experience.<br>• Collaborate with internal teams to develop market insights and analyze commercial intelligence platforms.<br>• Generate actionable insights to support sales strategies and decision-making.<br>• Ensure regular updates and maintenance of essential reports and files.<br>• Actively contribute to enhancing customer journey management through effective communication and service tools.<br>• Host introductory meetings with prospective clients to establish relationships and identify needs.
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for an Administrative Assistant to join our team in North Andover, Massachusetts. This long-term contract position offers an excellent opportunity to apply your organizational skills and customer service expertise in a dynamic, onsite environment. The role will involve supporting daily operations, managing administrative tasks, and ensuring seamless office functionality.<br><br>Responsibilities:<br>• Manage billing processes and track invoices to ensure timely payments.<br>• Perform data entry tasks with accuracy, including organizing information into Excel spreadsheets.<br>• Utilize advanced Excel functions such as mail merges and pivot tables to streamline workflows.<br>• Handle inbound and outbound calls while providing exceptional customer service.<br>• Coordinate email correspondence and maintain clear and effective communication.<br>• Schedule appointments and manage meeting calendars effectively.<br>• Assist in general office tasks to support team operations.<br>• Ensure compliance with requirements before onboarding new team members.<br>• Maintain an organized workspace while adhering to the company dress code.<br>• Collaborate with colleagues to achieve department goals and improve workflow efficiency.
<p>We are looking for a Account Specialist to join our Leasing Operations team in Woburn, Massachusetts. In this role, you will play a key part in managing leasing activities and ensuring smooth operations throughout the customer application life cycle. This is a long-term contract position where you will collaborate with cross-functional teams to deliver exceptional customer experiences and maintain data quality. Your attention to detail and strong organizational skills will help streamline processes and support project milestones.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support for leasing and real estate services, including tasks such as purchase order requests, document review, and data entry.</p><p>• Manage account-specific deliverables by processing customer submissions and updating milestones within internal and external databases.</p><p>• Collaborate with internal and external stakeholders to resolve discrepancies in installation documents and ensure data accuracy.</p><p>• Assist Associate Project Managers by creating, managing, and closing out customer maintenance projects, including providing necessary installation data.</p><p>• Coordinate and upload project-related documents, such as lease packages and purchase orders, into relevant systems.</p><p>• Ensure accurate entry of project details, including one-time fees, special project codes, and jurisdictional requirements, into tracking systems.</p><p>• Support revenue generation efforts by providing accurate and timely documentation for site inspections and other project deliverables.</p><p>• Maintain adherence to established protocols and procedures to improve team efficiency and ensure consistent methodologies.</p><p>• Communicate effectively with customers to address issues or clarify requirements related to project deliverables and drawings.</p>
<p>We are looking for a detail-oriented and organized Receptionist to join our team in Boston, Massachusetts. This is a long-term contract opportunity in the real estate and property industry, offering a chance to provide exceptional front desk and concierge services in a corporate environment. The ideal candidate will excel in customer service, possess strong organizational skills, and thrive in a business-focused setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors at the front desk, ensuring a positive and detail-oriented first impression</p><p>• Verify identification and direct clients to appropriate locations within the office</p><p>• Manage conference room reservations, ensuring smooth scheduling and addressing last-minute requests</p><p>• Provide support for daily office operations, including catering arrangements and distributing daily bulletins</p><p>• Offer assistance with tasks such as organizing coats, storing luggage, and addressing additional client needs</p><p>• Perform multi-line phone system management, ensuring calls are answered and routed effectively</p><p>• Maintain accurate records and provide data entry support as required</p><p>• Collaborate with team members to ensure seamless coordination of office activities</p><p>• Monitor and maintain cleanliness and order at the reception and common areas</p>
<p>We are seeking a Technical Support Specialist to join our team in the Software development industry. This position is based in the metro west area. As a Technical Support Specialist, you will be the initial point of contact for incoming phone calls and emails from clients, providing exceptional customer service with your excellent phone and teleconference skills. This role offers a contract to permanent employment opportunity.</p><p><br></p><p>Responsibilities: </p><p>• Provide on-demand software support to clients, answering queries and demonstrating software use</p><p>• Conduct software training sessions </p><p>• Carry out software quality assurance testing</p><p>• Troubleshoot internal software issues and liaise with managers and the development team</p><p>• Utilize your skills in Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, Firewall Technologies, Active Directory, Backup Technologies, Computer Hardware, Configuration Management, Customer Service</p><p>• Deliver customer service of the highest standard, handling incoming calls and emails from clients</p><p>• Process and resolve customer inquiries efficiently</p><p>• Monitor customer accounts and take appropriate action when necessary</p><p>• Maintain customer credit records with accuracy and attention to detail.</p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for a dedicated Receptionist to join our team in Dorchester, Massachusetts, on a contract basis. This role requires someone who is highly organized, excels in multitasking, and delivers exceptional customer service. You will play a key part in ensuring smooth daily operations and maintaining effective communication channels.</p><p><br></p><p>Responsibilities:</p><p>• Manage a multi-line phone system to handle incoming and outgoing calls efficiently</p><p>• Provide outstanding customer service by addressing inquiries and resolving issues promptly</p><p>• Perform accurate data entry to maintain and update records</p><p>• Coordinate and respond to email correspondence in a timely and organized manner</p><p>• Schedule appointments and maintain calendars to ensure smooth operations</p><p>• Organize and maintain filing systems for easy access and retrieval of documents</p><p>• Utilize Microsoft Word, Excel, and Outlook to create, edit, and manage documents and communications</p><p>• Collaborate with team members to ensure seamless day-to-day office functionality</p><p>• Build positive rapport with clients and colleagues through strong interpersonal skills</p>
We are looking for a dedicated Part-Time Teller to join our team in Framingham, Massachusetts. This is a long-term contract position within the banking industry, ideal for someone who thrives in a customer-focused environment and has strong cash handling skills. The role involves assisting members with their financial needs while delivering exceptional service and maintaining compliance with industry standards.<br><br>Responsibilities:<br>• Greet and assist members in a friendly and detail-oriented manner, ensuring a positive experience.<br>• Protect members' privacy by securely handling personal and financial information.<br>• Support members in opening and closing accounts, answering questions about products and services, and identifying opportunities to recommend beneficial credit union offerings.<br>• Manage and balance a cash drawer accurately, ensuring all transactions are completed efficiently.<br>• Utilize sound judgment to safeguard members and the credit union from potential losses.<br>• Perform account-related services such as adding new services or opening new accounts with guidance when needed.<br>• Stay informed about and adhere to relevant laws and regulations governing banking operations.<br>• Identify opportunities to cross-sell and educate members on credit union products and services that meet their needs.<br>• Handle other duties as assigned to support operational goals and member satisfaction.
• Monitor/responsible for the day to day support of Payment Operational functions including; research, analyze and process daily ACH and check exception items, RTP exception items, Positive Pay daily work, complete ACH review & ACH ratio review, debit and credit accounts accordingly, balancing ACH origination files, Lockbox, Sweeps and any other new payment services in accordance with policies, procedures and the NACHA operating rules in a timely and accurate manner. • Ensure workflows, emails and CRMs assigned to Payment Operations are completed within their SLAs • Maintain high level of knowledge of the Cash Management products and services and managing inherent risks with these services • Assist as needed with the processing of wire transfers and callbacks - incoming and outgoing wires. • Quality control for account service set-up and maintenance of existing accounts to ensure adherence to regulations, policies and procedures. • Performs monthly monitoring and verification of selected reports • Keep abreast of industry scams, fraud trends, and evolving security risks to prevent fraud losses to the bank and customer. • Assist with training and product knowledge as required. • Responsible to create and update procedures in accordance with fed and state regulations and communicating changes to appropriate personnel • Compile research and tracking of customer’s requests and issues • Perform and respond to necessary inquiries on deposit customers • Follow up and work directly supporting department areas ensuring daily correspondences are researched and resolved in a timely manner • Assist in Payment Operations projects, system upgrades and system change notification related to Payment Operations. Perform duties including, participating in meetings, update project plans, complete system testing, document workflows and procedures, and performing other functions to ensure compliance with state and federal guidelines. • Cross train to provide backup to Operations Specialist personnel as necessary to expedite workflow • Provide prompt, courteous service to internal/external customer promoting professionalism, confidentiality and the desire to assist • Perform additional duties as requested or assigned • Work with vendors and outside service providers to ensure operational performance standards are maintained • Assist with annual and periodic audits
<p>A dynamic and growing Managed Service Provider (MSP) is seeking a talented <strong>IT Service Coordinator</strong> to join its team. With a strong focus on small- and medium-sized professional services firms. The team is currently experiencing rapid growth, with plans to onboard 5-6 new clients in the coming months, and is looking for a detail-oriented, client-focused coordinator to support these efforts.</p><p>This hybrid position offers an exciting opportunity for someone with MSP experience to take on a critical role working closely with clients, technical teams, and leadership while helping to improve day-to-day operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Client Coordination & Support:</strong></li></ol><ul><li>Act as the main point of contact for clients, ensuring their questions and requests are addressed promptly and effectively.</li><li>Build and maintain strong client relationships, emphasizing exceptional service and satisfaction.</li></ul><ol><li><strong>Project Planning & Management:</strong></li></ol><ul><li>Work with the technical support team to plan and manage IT projects, ensuring they are delivered on time, within scope, and with excellent communication.</li><li>Manage project workflows, communicate deadlines to clients, and oversee task completion.</li></ul><ol><li><strong>Vendor & Administrative Support:</strong></li></ol><ul><li>Handle vendor management and procurement, including service renewals, contracts, and licensing.</li><li>Generate and share quotes for services and projects with clients, ensuring all documentation is accurate and timely.</li></ul><ol><li><strong>Internal Collaboration:</strong></li></ol><ul><li>Partner with the 6-person support team to prioritize and organize client tickets, ensuring smooth operations.</li><li>Liaise between clients and the technical team to clarify questions, provide updates, and ensure expectations are aligned.</li></ul><ol><li><strong>Operational Growth Opportunities:</strong></li></ol><ul><li>Assist in developing and improving internal processes and workflows.</li><li>Take on more operational responsibilities, with opportunities for career growth as the role and company continue to expand.</li></ul><p><br></p>
We are looking for an experienced Receptionist to join our team in Marlboro, Massachusetts. In this long-term contract role, you will serve as the first point of contact for visitors and play a key role in ensuring smooth administrative operations. This position requires excellent organizational skills and the ability to multitask effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Welcome and guide visitors, ensuring they are directed to the appropriate locations.<br>• Manage incoming and outgoing packages with courier services, maintaining accurate records.<br>• Maintain visitor logs and issue security passes or badges as needed.<br>• Oversee the scheduling and upkeep of boardroom facilities and equipment.<br>• Provide comprehensive administrative support, including typing, filing, photocopying, binding documents, and preparing mailers.<br>• Ensure confidentiality and organization of sensitive information.<br>• Utilize computer programs such as Microsoft Word, Excel, and PowerPoint to complete tasks efficiently.<br>• Assist with additional clerical duties as required to support the team.
<p>Robert Half is seeking a motivated and customer-focused Inside Sales Representative to join our clients on going growing team in Hudson, NH! This is a great opportunity for someone who thrives in a fast-paced environment, enjoys building relationships, and is driven by results. This is a temporary opportunity that will go permanent position for the right person! </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage inbound and outbound sales calls and emails</li><li>Build and maintain strong relationships with existing and prospective customers</li><li>Provide quotes, process orders, and follow up on leads</li><li>Collaborate with internal departments to ensure timely order fulfillment</li><li>Maintain accurate records in CRM systems</li><li>Meet or exceed sales goals and performance metrics</li></ul><p><strong>Schedule:</strong></p><ul><li>Monday to Friday, standard business hours</li><li>No nights or weekends!</li></ul><p><strong>Pay Rate:</strong></p><ul><li>$23–$25/hour, based on experience</li></ul><p><br></p>
We are looking for a detail-oriented Mailroom Assistant to join our team in Watertown, Massachusetts. This Contract position involves managing mailroom operations efficiently while ensuring timely deliveries and accurate record-keeping. The role offers an opportunity to support organizational processes and interact with various departments.<br><br>Responsibilities:<br>• Organize and distribute incoming and outgoing mail efficiently to ensure timely delivery.<br>• Operate and maintain mailroom equipment, including inkjet printers and Konica Minolta devices.<br>• Utilize enterprise resource planning (ERP) systems to track and manage mailroom workflows.<br>• Perform data entry tasks to maintain accurate records of mailroom activities.<br>• Coordinate courier services and deliveries with external vendors.<br>• Provide excellent customer service by addressing inquiries and resolving mail-related issues promptly.<br>• Monitor and manage inventory levels for mailroom supplies.<br>• Utilize Kronos Timekeeping System to log work hours and maintain compliance.<br>• Collaborate with internal teams to support operational needs and ensure smooth communication processes.
Qualifications: <br><br>Bachelor’s degree required<br>Must be a U.S. citizen or permanent resident. <br>Must be self-motivated and a self-starter.<br>2+ years of experience in an information technology role or related discipline required<br>2+ years of experience in a support or service role, actively interacting with customers on a regular basis required<br>2+ years of experience with maintenance and repair of computer hardware required<br>1+ year of project management experience required <br>Microsoft Active Directory applications experience required <br>Business software applications, including Microsoft Office Suite experience required <br>IT Service Management ticketing tool such as ServiceNow, preferred<br>Manufacturing environment, preferred<br>ITIL Foundation, strongly preferred<br>Microsoft Certified Professional, preferred<br>Microsoft Certified Solutions Expert, preferred<br>CompTIA A+, preferred<br> <br><br>Skills: <br><br>Strong customer service orientation<br>Proficiency in English language, including speaking, reading, and writing<br>Ability to apply innovative thinking toward problem resolution<br>Ability to handle sensitive information in a confidential manner<br>Strong written and verbal communication <br>Detail-oriented with excellent organizational and time management <br>Ability to work in a fast-paced environment and manage multiple priorities<br>Willingness to learn and take initiative<br>Self-starter with the ability to work independently, collaboratively, and in a team environment
<p>We are looking for a dynamic and experienced Chief Executive Officer (CEO) to lead our organization based in Southborough, Massachusetts. This pivotal role involves driving strategic initiatives, managing business operations, and ensuring the company's overall success across multiple divisions, including electrical, plumbing, and storage services. The ideal candidate will possess strong leadership skills, business expertise, and a proven ability to foster growth and innovation.</p><p><br></p><p>For Immediate Interview please call Victor Muller at 508-205 2136</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute a strategic plan to achieve long-term organizational goals, including growth, market expansion, and profitability.</p><p>• Provide leadership and direction to the executive team, ensuring alignment with company objectives and fostering collaboration.</p><p>• Oversee all operational functions, including sales, marketing, human resources, IT, and customer service, to optimize efficiency and performance.</p><p>• Identify and capitalize on new business opportunities, such as entering new markets or launching innovative products and services.</p><p>• Establish and nurture strong relationships with key stakeholders, including clients, partners, investors, and board members.</p><p>• Monitor company performance metrics and implement improvements to maintain high standards of quality and service.</p><p>• Lead efforts to enhance customer experience and satisfaction across all divisions.</p><p>• Ensure compliance with industry regulations and standards while driving continuous operational improvements.</p>
<p>Our third-party client—an industry leader known for its supportive culture, excellent benefits, and bonus potential—is seeking a detail-oriented and motivated Billing Administrator to join their growing team. In this dynamic role, you'll take ownership of the billing process by reviewing contract change order documents and ensuring accurate setup and compliance with each customer’s billing terms. Prior AIA experience is a strong plus. You'll prepare monthly requisition-style invoices, payment applications, and retention billings—ensuring every detail is right before posting. Collaboration is key, and you'll work closely with branch teammates to resolve discrepancies and billing issues quickly and professionally. You'll also support monthly Sarbanes-Oxley compliance tasks and generate ad hoc financial reporting, while providing backup for fellow Billing Administrators when needed. If you’re looking for a stable opportunity with growth potential in a company that truly values its employees, this could be the perfect next step in your career.</p><p><br></p><p>For immediate consideration, please call Dan Duggan at (508) 205-2126.</p>
<p>We are looking for an experienced HR Generalist to join our team in Littleton, Massachusetts. This long-term contract role involves managing key HR processes, providing advisory services, and ensuring smooth operations across the employee lifecycle. If you are passionate about human resources and thrive in a dynamic environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Administer and oversee bi-weekly payroll processes to ensure accuracy and compliance.</p><p>• Conduct exit interviews and provide actionable insights to support employee retention strategies.</p><p>• Assist with salary reviews and compensation planning to maintain competitive pay structures.</p><p>• Ensure compliance with HR policies and regulations, updating documentation as necessary.</p><p>• Handle immigration paperwork and provide support for visa-related processes.</p><p>• Prepare detailed HR reports and perform data analysis for workforce planning and decision-making.</p><p>• Maintain confidentiality while managing sensitive employee information and records.</p><p>• Support onboarding processes to facilitate a seamless transition for new hires.</p><p>• Collaborate on HR projects and initiatives to meet local and regional objectives.</p><p>• Provide guidance on HR systems, including SuccessFactors and other tools, to optimize efficiency.</p>
Provide exceptional customer service to internal and external stakeholders. Manage the reception desk and follow check-in protocols for all guests. Be a knowledgeable resource for the building, transportation options, and local amenities. Maintain the cleanliness and order of reception, common areas, conference rooms, kitchen, and overall workspace. Monitor and restock office and pantry supplies, placing timely orders as needed. Troubleshoot and resolve space or amenity-related issues efficiently. Plan, support, and execute logistics for onsite meetings and events—from concept through follow-up. Oversee catering setup and teardown Provide first-level tech support for office equipment and meeting room tools. Communicate clearly with internal teams, vendors, and building management. Observe daily operations and propose enhancements to improve user experience. Ensure compliance with Life/Safety protocols and maintain relevant records. Conduct daily opening and closing walkthroughs when required. Prepare routine reports on workplace operations and service performance. Support emergency procedures, including fire and safety drills. Perform other duties as assigned to support the success of the team.
<p>A growing organization is seeking a <strong>Staff Accountant</strong> to join its team in a hybrid capacity. This role supports various accounting functions in a collaborative and dynamic environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage invoicing for multiple services and assist with consulting-related invoicing.</li><li>Act as the primary contact for account collections and issue resolution.</li><li>Reconcile general ledger (GL) accounts, focusing on fixed assets and month-end close.</li><li>Support daily cash application and reporting, as well as audit assistance.</li><li>Collaborate within a small team, contributing to overall efficiency and growth.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting with <strong>1-2+ years</strong> of experience.</li><li>Experience with <strong>contract-based invoicing</strong> and account reconciliations required.</li><li>Familiarity with GL, journal entries, and month-end closing is a plus.</li><li>Strong customer service, communication, and organizational skills.</li><li>Proficiency in <strong>Microsoft Office</strong>, particularly <strong>Excel</strong>.</li></ul><p><strong>Preferred Tools:</strong></p><ul><li>Knowledge of <strong>Deltek Vision, Deltek Vantagepoint,</strong> or <strong>SAP</strong> is highly desirable.</li></ul><p>This opportunity features a <strong>hybrid work arrangement</strong> and room for professional growth. Candidates near Acton, MA are preferred for this role due to the schedule structure.</p>
<p>We are looking for a skilled Senior Developer with experience in MRI software. In this role, you will leverage your expertise in software development to create innovative solutions that support property management operations and financial applications. This position requires a strong ability to collaborate with business users and translate their needs into effective technical designs. This role can sit fully remote. </p><p><br></p><p>Responsibilities:</p><p>• Design and develop new software functionalities to enhance property management and financial systems.</p><p>• Customize existing features and implement native capabilities of MRI software to address operational requirements.</p><p>• Collaborate directly with business users to gather requirements and transform them into technical solutions.</p><p>• Integrate new technologies into the current suite of financial applications to ensure seamless functionality.</p><p>• Utilize MRI Software’s custom toolkit to build and optimize technical solutions.</p><p>• Conduct testing and debugging to ensure software reliability and performance.</p><p>• Maintain version control using GitHub and follow Agile Scrum methodologies for development.</p><p>• Apply ITIL processes to support the continuous improvement of software systems.</p><p>• Collaborate with cross-functional teams to ensure alignment between technical and business objectives.</p><p>• Provide exceptional customer service and technical support to internal stakeholders.</p>
<p>A dynamic and growing Managed Service Provider (MSP) is seeking a talented <strong>Client Success Manager</strong> with MSP experience to drive exceptional service delivery and client satisfaction. This role combines client relationship management, business needs alignment, and operational excellence. The ideal candidate excels in multitasking, communication, and collaboration, leveraging their technical insight to deliver tailored solutions.</p><p><strong>Key Responsibilities</strong></p><ol><li><strong>Client Management:</strong></li></ol><ul><li>Build strong client relationships to maintain trust and satisfaction.</li><li>Develop and manage client roadmaps, goals, budgets, and service agreements.</li><li>Conduct client meetings, quarterly business reviews, and propose solutions aligned with business objectives.</li></ul><ol><li><strong>Service Delivery:</strong></li></ol><ul><li>Collaborate with technical teams to convert business needs into solutions.</li><li>Monitor project pipelines, resolve service delivery issues, and advocate for client needs internally.</li></ul><ol><li><strong>Sales & Marketing Support:</strong></li></ol><ul><li>Qualify and engage inbound leads, deliver proposals, and assist in marketing efforts.</li><li>Present service value propositions and assist with client contact management systems (e.g., CRM tools).</li></ul><ol><li><strong>Administrative Contributions:</strong></li></ol><ul><li>Assist in operational policies, internal events, and new employee onboarding.</li></ul><p><br></p>
<p>We are looking for a meticulous Billing Clerk to join our team in North Andover, Massachusetts. In this role, you will handle medical billing processes, ensuring accuracy and compliance with industry standards while working closely with healthcare providers, insurance companies, and patients. This position is ideal for professionals with medical billing experience who enjoy a dynamic, collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims to insurance providers with precision and attention to detail.</p><p>• Investigate and resolve denied or rejected claims to secure timely reimbursements.</p><p>• Verify patients' insurance coverage and eligibility prior to submitting claims.</p><p>• Oversee accounts receivable, recording payments and applying necessary billing adjustments.</p><p>• Collaborate with healthcare staff to address and correct coding discrepancies.</p><p>• Generate comprehensive financial reports to monitor billing performance and metrics.</p><p>• Ensure compliance with Medicare, Medicaid, and private insurance regulations.</p><p>• Utilize medical billing software and electronic health record systems effectively.</p><p>• Provide responsive customer service by addressing patient and insurance inquiries regarding billing.</p><p>• Conduct follow-ups on unpaid claims to facilitate proper payment collection.</p><p><br></p><p><br></p><p>If interested, please reach out to jeremy.tranfaglia@roberthalf</p>
