<p>Candidates who possess the ability to think critically while providing research and administrative support might thrive in this Trust & Estates Paralegal position. Are you looking for an immediate position? If you have a passion for the legal field, Robert Half might have a Paralegal position for you. Candidates in the Boston area may be interested in applying for this permanent opportunity. You might be a good fit for this position, if you are motivated and exercise focus, good computer skills, and organizational qualities.</p><p><br></p><p>Key responsibilities</p><p><br></p><p>- Provide support to attorney through all phases</p><p><br></p><p>- Data base management of all relevant documents</p><p><br></p><p>- Ability to effectively prioritize and organize a substantial amount of work</p><p><br></p><p>- Research and analyze intricate legal documents</p>
We are offering an exciting opportunity for an Associate in Needham, Massachusetts, United States. This role is within the legal industry, focusing primarily on Estate Law and Planning. The successful candidate will be interacting with clients, providing support and guidance in matters related to Probate & Estate Administration, Estate Planning, and Revocable Trusts. <br><br>Responsibilities:<br><br>• Provide excellent customer service, ensuring beneficial interactions with all clients<br>• Show a strong understanding and application of Estate Law in day-to-day responsibilities<br>• Display a thorough knowledge of estate planning procedures and regulations<br>• Be adept at handling matters related to Probate & Estate Administration<br>• Exhibit comprehensive knowledge of Revocable Trusts<br>• Demonstrate experience with state and federal tax returns<br>• Possess proficiency in using word processing and spreadsheet tools effectively.
<p>We are looking for an experienced Senior Payroll Specialist to ensure accurate and timely processing for a multi-location, high-volume workforce. This role requires meticulous attention to detail, confidentiality, and a strong understanding of payroll systems and compliance standards. Reporting to the Accounting Manager and Controller, the Payroll Specialist will play a critical role in maintaining payroll integrity and resolving any related issues. This role is IN office int he greater Worcester area! </p><p><br></p><p>Responsibilities:</p><p>• Compile and process weekly payroll data, including timesheets, for accuracy and compliance with established guidelines.</p><p>• Perform audits to identify and correct data entry errors, ensuring payroll accuracy.</p><p>• Calculate and process garnishments, deductions, and taxable adjustments in compliance with legal requirements.</p><p>• Enter local and federal Prevailing Wage rates into payroll systems and generate Certified Payroll reports.</p><p>• Print and distribute payroll checks, upload direct deposit notifications, and transmit files to financial institutions.</p><p>• Address payroll inquiries and resolve issues promptly with employees, supervisors, and administrators.</p><p>• Maintain the confidentiality of sensitive payroll information, including wages, deductions, and tax details.</p><p>• Collaborate on special projects and contribute to process improvements within the payroll system.</p><p>• Ensure compliance with company policies, safety standards, and the Code of Conduct.</p><p>• Support miscellaneous tasks as needed to assist the accounting and payroll team.</p>
<p>We are seeking a diligent <strong>Bookkeeper</strong> for a temporary-to-hire opportunity with a company onsite in Back Bay.</p><p><br></p><p><strong>Key Highlights of the Role:</strong></p><ul><li>Contribute to the management of day-to-day accounting functions</li><li>Join an established, long-standing firm with a fully onsite, collaborative work environment.</li></ul><p><strong>Your Responsibilities Will Include:</strong></p><ul><li>Overseeing accounts payable (AP) and processing accounts receivable (AR).</li><li>Performing bank reconciliations and recording journal entries.</li><li>Preparing and reviewing financial reports, including rent, income, and expense distribution reports.</li><li>Completing month-end reconciliations and recording bad debt write-offs.</li><li>Ensuring timely payment of real estate and property taxes.</li><li>Reconciling resident deposits and updating tenant ledgers.</li><li>Accounting for replacement reserves as required.</li><li>Assisting with their property accounting software and supporting employee training as needed.</li><li>Supporting special projects and ad-hoc initiatives for property management, senior accounting teams, and company leadership.</li></ul>
We are looking for an Office Services Associate to join our team on a Contract basis in Boston, Massachusetts. This role involves handling various office services tasks, including mail sorting, package delivery, and pantry restocking, while maintaining a high level of professionalism and organization. The ideal candidate will be self-sufficient, detail-oriented, and capable of working independently in a corporate environment.<br><br>Responsibilities:<br>• Sort and distribute incoming mail and packages efficiently.<br>• Restock and maintain office pantry supplies to ensure availability.<br>• Assist with room setups and furniture arrangements, including moving tables and chairs.<br>• Log packages accurately using tracking systems, such as Pitney Bowes machines.<br>• Handle sensitive and confidential documents securely.<br>• Communicate effectively with managers, clients, and drivers to address job-related issues or deadlines.<br>• Perform general office cleaning and maintenance tasks as needed.<br>• Take initiative to ask questions and clarify tasks to ensure accuracy in completing assignments.<br>• Provide support for additional projects as assigned by the manager.<br>• Manage tasks independently while adhering to company policies and standards.
<p>**Payroll Administrator** Our client is seeking a detail-oriented and proactive Payroll Administrator to join their Benefits and Payroll team, supporting the diverse operations and global workforce of a mission-driven organization. In this role, you will manage U.S. and international payroll processes, ensure compliance with tax regulations, and deliver exceptional customer service to employees while maintaining complete confidentiality. You’ll also play a key part in training employees and managers on payroll systems, supporting benefits enrollment, and assisting with audits and special projects. ((Boston, Hybrid, up to $95K))</p><p><br></p><p>** Comprehensive expertise in multistate payroll processing, including regulatory knowledge and compliance adherence.</p><p>** Experience with global payroll operations is highly desirable.</p><p>** Advanced technical proficiency in UKG</p><p>** Exceptional attention to detail and accuracy in all aspects of payroll management.</p><p>** Strong data-oriented mindset, capable of reconciling large datasets and generating detailed reports.</p><p>** Technologically savvy with solid problem-solving skills to troubleshoot and resolve system errors effectively.</p>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p><br></p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p><br></p><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Cambridge, MA. This role involves providing comprehensive technical support for end-users, including both traditional desktop services and advanced cloud-related tasks within Azure. The ideal candidate will possess a strong background in Windows environments and demonstrate exceptional customer service skills while addressing a variety of technical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite technical support to resolve end-user issues efficiently and effectively.</p><p>• Manage and resolve escalated support tickets, ensuring timely solutions.</p><p>• Provide assistance with both traditional desktop support tasks and advanced cloud services within Azure.</p><p>• Perform software installation, uninstallation, and troubleshooting on approved applications.</p><p>• Offer onboarding and offboarding support for employees, including device setup and account management.</p><p>• Maintain and support conference room equipment and audiovisual systems.</p><p>• Troubleshoot and resolve printer-related issues, including network, multifunction, and label printers.</p><p>• Administer and manage Active Directory accounts, ensuring proper access and security.</p><p>• Utilize tools such as Intune, Defender, and other Microsoft technologies to enhance system performance and security.</p>
<p>Robert Half is currently seeking a highly organized and detail-oriented <strong>Part-Time Administrative Assistant</strong> to support our client in <strong>Manchester, NH</strong>. This is an excellent opportunity for someone who enjoys a variety of administrative tasks, thrives in a fast-paced environment, and is looking for flexible hours.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide general administrative support to staff and management</li><li>Answer and direct incoming calls and emails</li><li>Maintain filing systems (electronic and paper-based)</li><li>Schedule appointments, meetings, and maintain calendars</li><li>Prepare and edit correspondence, reports, and other documents</li><li>Assist with data entry and database management</li><li>Support office supply inventory and ordering</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Experience Specialist to join our team in Methuen, MA. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, coordinating services, and providing efficient solutions. If you are passionate about delivering exceptional service and thrive in a dynamic environment, we encourage you to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Open and manage customer cases, ensuring timely routing to appropriate departments.</p><p>Dispatching calls to field technicians</p><p>Process customer payments and assist with scheduling service appointments to meet their needs.</p><p>Provide answers to frequently asked questions and guide customers through available solutions.</p><p>Coordinate training, transport, and contract execution to ensure orders are ready.</p><p>Collaborate with customers' insurance providers to verify adequate coverage for services.</p><p>Document intake details, update work orders, and provide accurate service estimates.</p><p>Identify opportunities to drive revenue and collaborate closely with other departments to execute tasks.</p>
<p>We are offering a contract-to-hire employment opportunity for a Patient Access Specialist in Nashua, NH. This Patient Access Specialist is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. Apply to become a Patient Access Specialist today!</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Nashua, NH. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>Robert Half is currently seeking a highly organized and detail-oriented <strong>Administrative Assistant</strong> to support our client in <strong>Portsmouth, NH</strong>. This is an excellent opportunity for someone who enjoys a variety of administrative tasks, thrives in a fast-paced environment, and is looking for flexible hours.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Provide general administrative support to staff and management</li><li>Answer and direct incoming calls and emails</li><li>Maintain filing systems (electronic and paper-based)</li><li>Schedule appointments, meetings, and maintain calendars</li><li>Prepare and edit correspondence, reports, and other documents</li><li>Assist with data entry and database management</li><li>Support office supply inventory and ordering</li></ul><p><br></p>
<p><strong>Job Title</strong>: Tax Manager and/or Senior Tax Manager</p><p><strong>Qualifications</strong>: To be considered for this position, applicants must hold a CPA designation or be a CPA candidate.</p><p><strong>Responsibilities</strong>:</p><ul><li>Prepare federal and state individual, trust, partnership, and corporate tax returns.</li><li>Conduct tax research and analysis.</li><li>Respond to client inquiries as well as notices from the Internal Revenue Service, state, and local tax authorities.</li><li>Maintain books and records, including preparation of bank and credit card reconciliations.</li><li>Assist with the preparation of monthly, quarterly, and yearly financial reports.</li><li>Communicate with clients to gather relevant information, answer inquiries, and provide deliverables.</li></ul><p><br></p>
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Durham, New Hampshire. In this role, you will play a key part in ensuring the smooth operation of administrative tasks, supporting daily office functions, and maintaining effective communication within the organization. This position offers an excellent opportunity to contribute to a dynamic and collaborative work environment.<br><br>Responsibilities:<br>• Handle incoming calls with professionalism, providing accurate information and redirecting inquiries as needed.<br>• Perform data entry tasks with precision and attention to detail, ensuring the accuracy of records and documentation.<br>• Support general office operations, including organizing files, scheduling appointments, and maintaining office supplies.<br>• Act as the first point of contact for visitors, delivering exceptional receptionist services.<br>• Prepare and process various administrative documents, ensuring compliance with company policies.<br>• Coordinate communication between departments to facilitate efficient workflow and collaboration.<br>• Assist in organizing meetings and events, including preparing materials and managing logistics.<br>• Monitor and update office systems to maintain efficiency and streamline processes.<br>• Respond promptly to emails and correspondence, ensuring timely and accurate communication.<br>• Provide additional administrative support as requested to meet organizational needs.
Key Responsibilities:<br>· Accounts Receivable (AR):<br>• Process invoices, track receivables, and manage timely collection of customer payments.<br>• Reconcile accounts, research discrepancies, and maintain accurate AR records.<br>• Prepare AR reports and monitor aging reports to follow up on overdue payments.<br><br>· Accounts Payable (AP):<br>• Review, verify, and enter vendor invoices into the accounting system.<br>• Ensure timely processing of payments, resolve disputes, and handle vendor inquiries professionally.<br>• Reconcile AP accounts and perform monthly reviews to ensure accuracy.<br>· General Accounting Support:<br>• Assist with month-end and year-end close activities, including journal entries and account reconciliations.<br>• Support the preparation of financial statements and reports.<br>• Maintain organized and up-to-date documentation for all financial transactions.<br>· Administrative Duties:<br>• Provide general administrative and clerical support to the accounting team.<br>• Manage and maintain files and records with high accuracy to meet audit standards.<br>• Assist with special projects and ad hoc tasks as assigned by management.<br>________________________________________<br>Qualifications:<br>· Experience: 3–5 years of accounting experience, with a strong emphasis on AR and AP processes.<br>· Education: Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred. (Not Required)<br>· Technical Skills:<br>• Proficiency in QuickBooks and Microsoft Excel (advanced knowledge a plus).<br>• ERP system experience is a strong advantage.<br>· Soft Skills:<br>• Exceptional attention to detail, accuracy, and organizational skills.<br>• Strong problem-solving abilities and the ability to work in a deadline-driven environment.<br>• Excellent verbal and written communication skills for interacting with internal and external stakeholders.
<p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
We are looking for a dedicated Collections Specialist to join our team in Nashua, New Hampshire. This Contract-to-permanent position offers an opportunity to contribute to a fast-paced, growing organization by managing collections and payment posting processes. The ideal candidate will have a strong background in handling high-volume cash applications and maintaining accurate financial records.<br><br>Responsibilities:<br>• Manage incoming and outgoing collections calls to ensure prompt payment resolutions.<br>• Accurately apply cash to customer accounts and process high-volume cash receipts.<br>• Handle wire transfers, checks, and credit card payments with precision and efficiency.<br>• Monitor and track daily deposits, ensuring all transactions are properly recorded.<br>• Retrieve remittance data and address vendor inquiries in a timely manner.<br>• Maintain and update customer files to ensure complete and accurate data integrity.<br>• Contact customers regarding past-due amounts and document all communications in the system.<br>• Record customer payments accurately in financial reports and reconcile discrepancies as needed.
We are looking for a meticulous and friendly Receptionist to join our team in Newton, Massachusetts. As the first point of contact for visitors and callers, you will play a key role in creating a welcoming environment and ensuring smooth communication within the organization. This is a Contract position ideal for someone with excellent organizational and communication skills.<br><br>Responsibilities:<br>• Greet visitors warmly and direct them to the appropriate personnel or department.<br>• Manage a multi-line phone system, answering and transferring calls efficiently.<br>• Handle inbound calls, providing accurate information or redirecting inquiries as needed.<br>• Maintain a well-organized reception area, ensuring it is tidy and presentable.<br>• Assist with basic administrative tasks, such as scheduling appointments and managing correspondence.<br>• Provide support for the switchboard, ensuring seamless operation of phone lines.<br>• Collaborate with team members to address any reception or communication challenges.<br>• Uphold a meticulous demeanor while interacting with clients, staff, and guests.<br>• Monitor and distribute incoming mail or packages to appropriate recipients.<br>• Maintain records of visitor logs and other reception-related documentation.
<p><br></p><p>The Financial Controller is a key member of the leadership team, responsible for managing the financial operations of the site. This includes oversight of accounting functions, cost systems, internal controls, financial reporting, budgeting, and forecasting. The role works closely with site leadership and the Finance Director to deliver accurate, timely financial insights that support strategic decision-making, enhance operational performance, and ensure compliance with internal policies and external regulations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead daily operations of the finance and accounting team, ensuring timely monthly close, accurate reporting, account reconciliations, and compliance.</li><li>Manage and improve the standard cost accounting system, including inventory valuation, overhead allocation, and margin analysis.</li><li>Develop and enforce internal controls, financial policies, and reporting standards.</li><li>Collaborate with site leadership to define and monitor key performance indicators (KPIs) that drive financial and operational efficiency.</li><li>Lead site-level budgeting and forecasting processes; support corporate finance with consolidated analysis and reporting.</li><li>Oversee local cash management processes and ensure controls are in place for cash handling and transactions.</li><li>Conduct detailed variance analysis and profitability reviews by product, customer, and department; assist with pricing, quoting, and investment evaluations.</li><li>Analyze low-margin orders to identify root causes and improvement opportunities.</li><li>Support and coordinate internal and external audit processes.</li><li>Provide financial training to site leadership and staff to enhance financial understanding.</li><li>Actively participate in cross-functional leadership meetings, providing financial insights to support strategic and operational initiatives.</li></ul><p><br></p><p><strong>Core Competencies</strong></p><ul><li>Financial and operational acumen</li><li>Strategic problem-solving skills</li><li>Leadership and team development</li><li>High integrity and accountability</li><li>Strong communication and collaboration</li><li>Systems and process improvement mindset</li></ul>
<p>We are looking for a skilled <strong>Part-time Mortgage Underwrite</strong>r to join our team. This long-term contract position is <strong>fully onsite</strong> and offers a rewarding opportunity to contribute your expertise to a dynamic organization. If you are experienced in mortgage and consumer loan underwriting and thrive in a detail-oriented, technology-driven environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Assess and analyze mortgage applications to ensure compliance with company policies and federal regulations.</p><p>• Evaluate borrower creditworthiness by reviewing financial documents, credit reports, and income statements.</p><p>• Collaborate with loan officers and other team members to resolve discrepancies and ensure timely processing of applications.</p><p>• Utilize underwriting systems, including Encompass, to manage and track loan approvals.</p><p>• Provide recommendations on FHA loans, installment loans, and residential mortgages based on thorough analysis.</p><p>• Ensure accuracy in documentation and maintain paperless workflows for efficiency.</p><p>• Conduct reviews for second mortgages and related loan products.</p><p>• Stay updated on industry standards and changes in mortgage servicing guidelines.</p><p>• Offer insights and support to improve underwriting processes and customer satisfaction</p>
IT Systems Support Specialist<br>We are seeking an energetic, customer-focused, and self-starting professional to support the efficiency and effectiveness of IT systems for end users and internal processes. This is an excellent opportunity for someone with 1–3 years of experience in IT systems support—or someone looking to grow into the role. We are willing to train the right candidate.<br><br>Key Attributes<br>Strong communication skills with the ability to explain technical concepts to non-technical users<br>A collaborative mindset and a commitment to creating a positive team environment<br>Detail-oriented with strong analytical and troubleshooting skills<br>Primary Responsibilities<br>System Support (65%)<br>Own and resolve less complex system support tickets and inquiries in alignment with SLAs<br>Collaborate with internal IT teams, vendors, and business partners to debug, build, and test system fixes or enhancements<br>Serve as a liaison between vendors and business partners<br>Maintain documentation including instruction manuals and knowledge base materials<br>Participate in system testing (functional, integration, UAT) including planning, execution, and reporting<br>Support audit compliance and cybersecurity initiatives<br>Provide metrics and reporting on system performance and issue resolution<br>Project Management (25%)<br>Assist in managing cross-functional IT projects and initiatives<br>Support requirements gathering and documentation of SMART goals<br>Coordinate testing activities and ensure timely milestone completion<br>Communicate project updates to stakeholders and leadership<br>Promote positive team dynamics and stakeholder relationships<br>Business Process Support (10%)<br>Learn stakeholder operations and software systems to provide effective support<br>Act as a consultant between stakeholders and software developers<br>Identify lessons learned and contribute to process improvements across systems and departments<br>Qualifications<br>Bachelor’s degree in Computer Information Systems or related field (or equivalent experience)<br>1–3 years of experience in IT support, systems support, or related roles (preferred but not required)<br>Willingness to work onsite 1–2 days per week or as needed<br>Familiarity with ITIL processes (preferred)<br>Basic knowledge of system security, word processing, spreadsheets, databases, and business applications<br>Experience with project management principles and successful project involvement<br>Ability to communicate technical information clearly and patiently to non-technical audiences<br>Experience in the utility industry is a plus<br>Ethical, honest, and dependable with the ability to perform under pressure<br>Excellent written and verbal communication skills
<p>Our client is seeking a high-caliber Finance Business Partner to join their growing team. This is a fantastic opportunity to work closely with commercial leaders and help shape strategic direction through financial insight and collaboration.</p><p><br></p><p>If you're passionate about driving performance and revenue, unlocking growth opportunities, and influencing decision-making with sound financial judgment — this role is for you.</p><p><br></p><p>💼 What You’ll Do:</p><ul><li>Partner with Commercial teams to support financial performance and long-term strategy.</li><li>Lead analysis of business trends to drive performance-led conversations.</li><li>Oversee financial performance of insurance programs and carrier partnerships.</li><li>Evaluate new commercial opportunities, including payment models and fee structures.</li><li>Collaborate with product and analytics teams to enhance customer segmentation and product offerings.</li><li>Provide oversight for profit share programs and ensure accurate reporting.</li><li>Monitor expense management, contracts, and headcount forecasting.</li><li>Lead annual budgeting cycles and align financial goals with business objectives.</li><li>Share best practices across the finance organization and support change initiatives.</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated Collections Specialist in Manchester, New Hampshire. This long-term contract position offers an opportunity to contribute to our financial operations by managing collection processes and maintaining accurate records. The ideal candidate will be skilled in handling both consumer and commercial collections while ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Process correspondence, generate form letters, and prepare labels to support collections efforts.</p><p>• Review and evaluate accounts to determine the appropriate actions based on account type, balance, credit history, or collateral.</p><p>• Maintain and update collection files, ensuring all data is accurately entered into systems and reports are generated as needed.</p><p>• Respond to calls and inquiries regarding payment notices and overdue accounts with attention to detail.</p><p>• Oversee the mailing of notices, identifying and addressing any errors to ensure accurate communication.</p><p>• Explain loan statuses to customers and follow up on delinquent accounts to arrange payment solutions.</p><p>• Record and document all interactions with customers, including processing mail payments and receipts.</p><p>• Prepare necessary documentation for collection agencies and attorneys, including posting associated payments.</p>
