<p>About the Role</p><p><strong>We are seeking an experienced </strong>Credit and Collections Specialist to join a dynamic finance team. This role is critical in managing customer accounts, ensuring timely collections, and supporting accurate billing and month-end close processes. You’ll work closely with internal teams and customers to maintain strong relationships while safeguarding financial health.</p><p><br></p><p>Key Responsibilities</p><p>Collections & Customer Engagement</p><ul><li>Professionally manage collections activities, maintaining a positive customer experience.</li><li>Collaborate with internal teams to resolve disputes and ensure timely payments.</li><li>Build trust with customers while achieving collection goals.</li></ul><p>Credit Management</p><ul><li>Assess creditworthiness of new and existing accounts.</li><li>Establish credit limits and payment terms aligned with company policies.</li><li>Monitor account exposure and recommend improvements to credit strategies.</li></ul><p>Cash Applications & Billing</p><ul><li>Accurately apply daily payments and reconcile accounts.</li><li>Investigate discrepancies such as short-pays, overpayments, and unapplied cash.</li><li>Support process improvements for efficiency and accuracy.</li></ul><p>Month-End Close Support</p><ul><li>Assist with reconciliations and reporting to ensure timely and accurate close.</li></ul>

<p>Qualifications</p><ul><li>5+ years of experience in collections, billing, and credit management.</li><li>Associate’s degree in Accounting, Finance, or related field.</li><li>Strong problem-solving skills and a continuous improvement mindset.</li><li>Proficiency with ERP/accounting systems (QuickBooks, NetSuite) and intermediate Excel skills.</li><li>Excellent communication skills—comfortable engaging with customers and internal teams.</li><li>Familiarity with credit risk tools (e.g., Credit Safe) is a plus.</li><li><br></li></ul>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>