Add your latest resume to match with open positions.
1 result for Help Desk Support Manager in Everett, WA
- Seattle, WA
- onsite
- Temporary / Contract
- 27 - 33 USD / Hourly
- <p>Robert Half is seeking a <strong>Desktop Support Specialist</strong> to support an e-commerce organization based in Seattle, WA. This role will provide hands-on end-user support across the employee lifecycle, including laptop imaging, setup, deployment, troubleshooting, and decommissioning.</p><p><br></p><p><strong>Duration:</strong> Short-term contract, with potential to extend </p><p><strong>Location</strong>: Seattle, Washington </p><p><strong>Pay rate:</strong> up to $33/hourly </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Image, configure, and deploy laptops and other end-user devices for new and existing employees.</li><li>Support employee onboarding and offboarding, including device setup, account access, equipment deployment, and laptop decommissioning.</li><li>Provide Tier 1/Tier 2 desktop and end-user support for hardware, software, operating system, and access-related issues.</li><li>Manage and troubleshoot Windows devices through <strong>Microsoft Intune</strong>.</li><li>Support user accounts, permissions, authentication, and device access within <strong>Microsoft Entra ID</strong>.</li><li>Troubleshoot <strong>Windows OS</strong> issues and maintain a consistent end-user computing environment.</li><li>Manage incoming support requests through a ticketing system, including documentation, escalation, and resolution.</li><li>Troubleshoot laptops, peripherals, applications, connectivity, and general workplace technology issues.</li><li>Assist with device inventory, lifecycle management, replacements, and equipment returns.</li><li>Partner with other IT teams to escalate and resolve more complex technical issues.</li></ul>
- 2026-08-21T00:00:00Z