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8 results for Tech Support Manager in Washington, DC

Customer Support Specialist

Bethesda, MD
onsite
Temporary
18 - 20 USD / Hourly
Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. Responsibilities:• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.• Troubleshoot and resolve product or service issues effectively.• Document customer interactions and resolutions in CRM software.• Collaborate with internal teams to escalate and resolve complex customer concerns.• Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to join our team and deliver exceptional service to our clients. This role is critical in shaping the customer experience, resolving inquiries, and supporting business success. Responsibilities:• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.• Troubleshoot and resolve product or service issues effectively.• Document customer interactions and resolutions in CRM software.• Collaborate with internal teams to escalate and resolve complex customer concerns.• Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Customer Support Specialist

Hyattsville, MD
onsite
Temporary
18 - 20 USD / Hourly
Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary
18 - 20 USD / Hourly
Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Help Desk/Desktop Support Analyst

Washington, DC
onsite
Temporary
51.4615 - 59.587 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Washington, District of Columbia. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations for our users. This is a long-term contract position offering an excellent opportunity to showcase and enhance your IT support skills. Responsibilities: • Provide first-line technical support to users, addressing hardware, software, and network-related issues. • Manage and resolve service desk tickets efficiently, ensuring timely follow-up and documentation. • Troubleshoot and resolve issues related to Microsoft Windows 10 and related applications. • Administer user accounts and permissions through Active Directory. • Assist with configuring and maintaining desktop systems to meet organizational needs. • Perform basic troubleshooting for system errors and connectivity problems. • Collaborate with other IT teams to escalate and resolve complex technical issues. • Maintain accurate records of issues and their resolutions in the service management system.
2026-04-14T00:00:00Z

Help Desk Call Center Support

Herndon, VA
onsite
Temporary
16 - 19 USD / Hourly
We are looking for a dedicated Help Desk Call Center Support team member to join our team in Reston, Virginia. In this Contract role, you will be responsible for delivering exceptional technical assistance and customer service through inbound and outbound calls. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers a great opportunity to make a meaningful impact. Responsibilities: • Respond promptly to inbound and outbound customer calls, providing accurate technical support and solutions. • Utilize service desk ticketing systems to document issues and track resolutions effectively. • Troubleshoot and resolve technical problems related to software, hardware, and network connectivity. • Maintain a high level of customer satisfaction by delivering clear and thorough communication. • Collaborate with team members to escalate complex issues when necessary. • Ensure all customer inquiries are handled within established service level agreements (SLAs). • Provide guidance and education to users on best practices and system usage. • Monitor and prioritize incoming requests to ensure timely and efficient service delivery. • Participate in ongoing training to stay updated on emerging technologies and support processes.
2026-03-26T00:00:00Z

Manager of Technical Accounting

Arlington, VA
onsite
Permanent
130000 - 185000 USD / Yearly
Our client, a rapidly growing, well capitalized world class leader in their sector, is recruiting for their new Manager of Technical Accounting. This highly visible and challenging position will provide hands on technical accounting leadership, research and interpretation as the company moves forward with cutting edge new global level projects. This role will clearly allow you to add your signature on the organization as the company’s global reach expands. As part of the core duties for this challenging Manager of Technical Accounting role you will: Responsibilities:<ul><li>Conduct technical accounting analysis for complex transactions, adhering to US GAAP and document conclusions in formal accounting memos.</li><li>Stay abreast of evolving US GAAP standards; actively contribute to research, analysis, and implementation of new accounting pronouncements; thoroughly document conclusions in whitepapers.</li><li>Develop robust accounting policies, processes, and internal controls, ensuring alignment with US GAAP standards.</li><li>Provide support for month-end, quarter-end, and year-end accounting close and financial reporting processes as well as technical accounting areas, footnote disclosures and audit responses </li><li>Conduct reviews of contracts for accounting/finance implications; document and communicate conclusions as necessary.</li><li>Drive continuous improvement by enhancing existing accounting-related processes.</li><li>Assist with foreign country compliance and IFRS/foreign reporting requirements.</li><li>Collaborate seamlessly with auditors to ensure effective interactions.</li><li>Undertake additional duties as required and assigned.</li></ul> Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits. Please submit your resume in confidence to Raj Khanna, Senior Vice President at Robert Half or directly via LinkedIn for immediate consideration for this or one of our other active career opportunities in the Washington, DC Metro area.
2026-03-31T00:00:00Z

Manager of Technical Accounting

Annapolis, MD
onsite
Permanent
155000 - 180000 USD / Yearly
We are partnering with an organization seeking a Technical Accounting & SEC Reporting Manager. This role will serve as a key technical resource within a sophisticated finance team, owning complex accounting matters, SEC reporting, and policy development as the business continues to scale.This position is ideal for a technically strong accounting professional who enjoys researching accounting guidance, collaborating cross‑functionally, and working close to transactions, without the pace or unpredictability of public accounting or deal advisory.HKey ResponsibilitiesTechnical Accounting<ul><li>Serve as the primary resource for US GAAP technical accounting matters, including research, whitepapers, and policy development</li><li>Evaluate and document accounting treatment for new transactions, investments, financings, and capital markets activity</li><li>Maintain and update the organization’s accounting policies and procedures</li><li>Monitor new accounting standards and assess impact on the organization</li></ul>SEC & External Reporting<ul><li>Own preparation and review of SEC filings (10‑K, 10‑Q, 8‑K, footnotes, disclosures)</li><li>Coordinate closely with external auditors and advisors throughout quarterly and annual reporting cycles</li><li>Ensure compliance with SEC regulations, disclosure requirements, and internal controls</li><li>Support earnings materials and audit committee‑level financial reporting as needed</li></ul>Leadership & Process Improvement<ul><li>Act as a subject‑matter expert and mentor to senior‑level accounting staff</li><li>Identify opportunities to improve documentation, controls, and reporting efficiency</li><li>Support a growing organization that values rigor, clarity, and scalability</li></ul>
2026-04-02T00:00:00Z